ibis London Luton Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 997 reviews

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ibis London Luton Airport - Image 1
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Spittlesea Road, LU2 9NZ LUTON, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 162 modern guest rooms with connecting rooms available. Perfect for sta before taking off

  • Four"Space by Ibis" meeting rooms which can accommodate up to 70 delegates with wifi free

  • Easy access to London Luton Airport 8 minutes. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel and on our wonderful outdoor terrace

Our accommodation(s)

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ LUTON
United Kingdom

GPS:51.876514, -0.381876

Telephone
Fax +44 1582 455511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  997 reviews

TripAdvisor Rating  3.6/5  2,639 reviews

Customer Service

TripAdvisor rating 5.0/5

Vajk L TripAdvisor review

I work at the airport and I always come in before work , after work . Sometimes even stay the night , people who work here are always very professional and friendly , always very helpful . Especially Liliana, Jose and Alex . I hope they will carry on with their professionalism and personality for future success. Thank you guys for making my time there excellent always 😄

Dear Guest, Thank you so much for your wonderful feedback. We are delighted to hear that our team has consistently provided you with professional, friendly, and helpful service, whether you visit before or after work or stay overnight. We are especially thrilled by your kind mention of Liliana, Jose, and Alex – we will be sure to share your praise with them, as it will mean a lot and motivate them to continue delivering excellent service. Your recognition of their professionalism and personality is truly appreciated. Thank you again for taking the time to share your experience. We look forward to welcoming you back soon and making every visit just as excellent. Warm Regards, Ibis London-Luton Airport

Customer review rating 5.0/5

Lior B. Solo - Confirmed reviews ALL

All.went well

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed a smooth check-in and check-out experience and that everything went well during your stay. Receiving a perfect score of 100/100 truly means a lot to our team and is a great motivation to continue delivering excellent service. We hope to have the pleasure of welcoming you back to Ibis London-Luton Airport in the near future. Warm Regards, Ibis London-Luton Airport

Customer review rating 3.0/5

Viktoriia Y. Solo - Confirmed reviews ALL

The hotel is good, but to my opinion it’s not fair not to return the money for 2 days, I’ve haven’t been there, because I’ve checked out earlier because of an personal emergency situation

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that you found the hotel generally good. We are very sorry to hear about your personal emergency and understand your concern regarding the unused nights. While our cancellation and refund policy is in place to ensure fairness to all guests, we truly empathize with your situation and appreciate you bringing it to our attention. We hope to have the opportunity to welcome you back in the future under better circumstances and provide a more seamless experience. Warm Regards, Ibis London-Luton Airport

Customer review rating 4.0/5

Gillian S. Solo - Confirmed reviews ALL

Nice Welcome,helpful as well. Room ok but was a bit cold even with heating full on. Food was good & room was quiet.

Dear Guest, Thank you for sharing your feedback following your stay with us. We are delighted to hear that you found our team friendly and helpful, and that you enjoyed your welcome, food, and the quietness of your room. We appreciate your comment regarding the temperature in the room and will review this with our team to ensure a more comfortable stay for our guests in the future. We look forward to welcoming you back to Ibis London-Luton Airport and providing an even better experience next time. Warm Regards, Ibis London-Luton Airport

Customer review rating 2.5/5

Dollery M. Solo - Confirmed reviews ALL

Badly in need of redecoration In my original room both the heating and TV didn’t work. Had to request a new room. Staff were good. No problem in getting me a new room and received a complimentary drink.

Dear Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered with the heating and TV in your original room. We are, however, glad that our team was able to promptly assist you with a new room and that you enjoyed the complimentary drink. Your feedback regarding the room condition is very important to us, and we will share it with our management team as we continue to work on improving our facilities and guest experience. We hope to have the opportunity to welcome you back in the future and provide a stay that fully meets your expectations. Warm Regards, Ibis London-Luton Airport

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Other web-users rate our hotel

  • 2,652 reviews 9.3/10 Location
  • 2,878 reviews 5.3/10 Room
  • 2,032 reviews 8.8/10 Service
  • 28 reviews 5/10 WiFi
  • 1,220 reviews 5.6/10 Cleanliness
  • 695 reviews 6.4/10 Value
  • 432 reviews 3.6/10 Vibe
  • 358 reviews 6.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.