Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 464 reviews

Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
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Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  464 reviews

TripAdvisor Rating  4.0/5  267 reviews

Certificate of excellence 2024

My visit to the hotel

TripAdvisor rating 5.0/5

Lore M TripAdvisor review

I had a lovely time here. The food was really good and I was greeted by remaliaa at reception which was really nice. Definitely recommend for those who want to come spend a night away and enjoy the walk down the river where there’s many swans and ducks .

Dear Lore M, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the food and the warm welcome from Remaliaa at the reception. It's wonderful to know that you recommend our hotel for a relaxing stay by the river. We look forward to welcoming you back for another enjoyable visit. Warm regards, M Islam Front Office Manager

Great staff and hotel!

TripAdvisor rating 5.0/5

KarlC07 TripAdvisor review

I had a fantastic stay at the Mercure Hotel! The rooms were clean, comfortable, and well-appointed, and the location was perfect for exploring the area. A special shoutout to Remalia for her outstanding customer service—she went above and beyond to ensure my stay was enjoyable, making me feel truly welcome and taken care of. Highly recommend this hotel.

Dear Karl, We are delighted to hear about your fantastic experience at Mercure Bedford Centre Hotel! Thank you for highlighting our clean and comfortable rooms, convenient location, and exceptional staff like Remalia. We are thrilled to have provided you with a memorable stay. Your kind words motivate us to continue delivering top-notch service. We look forward to welcoming you back soon! M Islam Front Office Manager

Denisa

TripAdvisor rating 5.0/5

Compass60212419262 TripAdvisor review

Denisa was very helpful and make my check in as easy as possible. Had a great stay. The beds are very comfortable food was nice. Fast room service. Veiw was great. The only issue was the air conditioning I wasn’t able to get it to a perfect temperature. Either to hot or to cold

Dear Guest, thank you for your positive review and kind words regarding your stay. We are delighted to hear that you found our staff helpful and enjoyed the comfortable beds, nice food, fast room service, and great view. Your feedback on the air conditioning is duly noted, and we will look into ways of improving this aspect. We appreciate your valuable feedback and hope to welcome you back soon. Warm regards, M Islam Front Office Manager

Well located

Customer review rating 4.0/5

Mike Friends - Confirmed reviews ALL

Great location, room well equipped and comfortable. Reception freindly. Only niggles are noise. Room has outer glazing and secondary inner glazing. outer glazing needs replacing, windows don't close fully to. Can hear road noise. Also the room I was in had an adjoining door to the room next door that has been replaced by a wooden panel. However this hasn't been soundproofed very well.

Dear Mike, We appreciate your positive feedback about our hotel's location, room amenities, and friendly reception staff. We apologize for the inconvenience caused by the noise disturbances you experienced. We will address the issues with the window glazing and soundproofing to ensure a more peaceful stay for our guests. Thank you for bringing this to our attention. Warm regards, M Islam Front Office Manager

Good

TripAdvisor rating 4.0/5

Richard F TripAdvisor review

I was really frustrated with the air conditioning in my room. It barely worked, leaving the room cold, called the front desk for assistance staff was friendly and helpful throughout my visit thank you Denise. My room was clean and had a nice view.

Dear Richard, thank you for sharing your experience. We apologies for the issue with the air conditioning and appreciate your kind words towards our staff. We hope to welcome you back soon. Warm regards, M Islam Front Office Manager

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Other web-users rate our hotel

  • 547 reviews 8.6/10 Location
  • 1,091 reviews 6.5/10 Room
  • 821 reviews 8.2/10 Service
  • 16 reviews 7.1/10 WiFi
  • 393 reviews 5.1/10 Cleanliness
  • 329 reviews 7.5/10 Breakfast
  • 241 reviews 4/10 Amenities
  • 208 reviews 5.4/10 Food

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