Mercure Bedford Centre Hotel 4 stars

Customer review rating 4.7/5 83 reviews

Mercure Bedford Centre Hotel
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Room 1

Number of guests
Children's age

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Hotel extras

  • An onsite restaurant overlooking the Great River Ouse -Closed

  • Onsite car parking available to all guests

  • Wedding and events facilities for up to 350 guests -Closed

  • An excellent town centre location

  • Onsite leisure facilities including a gym -Closed

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR
bedford
united kingdom

Tel: +441234799988

Fax: (+44)1234/799902

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON LUTON At 51.5km / 32 miles

  • By boat

    FELIXSTOWE At 173.81km / 108 miles

  • By helicopter

    BEDFORD AERODROME At 16.09km / 10 miles

  • By car

    M1 JUNCTION 13 At 17.7km / 11 miles

  • By train

    BEDFORD At 2.41km / 1.5 miles

GPS :52.133977, -0.465752

Our accommodations

Standard room - 1 double bed

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft

Classic room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft

Classic room - 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft

Privilege room, panoramic city views - 1 king size bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft

Accessible Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
Rooms

Our restaurants and bars

Pilgrim Bar

Non contractual photo

Enjoy panaramic views from our Pilgrim bar in a quite setting.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 397

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Mercure Bedford Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

83 reviews

tripadvisor

TripAdvisor Rating 4.0/5

24 reviews

Customer review rating 4.7/5

Anonymous Business - 21/03/2020 Confirmed reviews ALL

good stay

Nice location and good price

Customer review rating 4.7/5

Bennn Business - 15/03/2020 Confirmed reviews ALL

The room was lovely and we had a great stay.

Dear Ben, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Jason M. Front Office Manager

Above & beyond

Customer review rating 4.7/5

A R. Business - 14/03/2020 Confirmed reviews ALL

Checked in and from the start NOTHING was too much trouble, the young lad at reception was on the ball it put me on the back foot, it's so long ago I'd had service like this! Couldn't get the coffee machine to work & in minutes he brought me a latte to my room. He wasn't alone, all the staff went out of their way to engage. If I had to criticise, well the I'd struggle really, only the lack of info on parking on the webpage....and I know that is an Accor thing not the hotel as frankly they always miss the obvious off! To quote Arni.....I'll be back :)

Dear Mr. R. We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Jason M. Front Office Manager

Great Staff, Comfy Rooms

Customer review rating 4.7/5

Je… Business - 07/03/2020 Confirmed reviews ALL

I stay at your hotel most weeks with work. The staff are always outstanding and very accommodating. Rooms are always clean and quiet. The only downfall with this hotel is the fact that only two out of the six cardio machines work which is highly frustrating when you have complained about this for the last month. Your hotel is the only one in the area that offer a gym and it’s shame you don’t use this to your advantage.

Dear Jennifer, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will personally look into the machines in our Gym urgently and thank you very much for letting me know. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Jason M. Front Office Manager

An Ok stay

Customer review rating 4.7/5

Barry Business - 28/02/2020 Confirmed reviews ALL

Nice easy check in and very good Team Members throughout. The website does not make guests aware that Parking 'Available for Guests'' has to be paid for. Nice room on 4th floor but was very disappointed to find no heating in the Bathroom and its winter! Fire Alarm sounded off at 06.00 and again a short time later - no one answered the phone. No explanation other than some other guests said its toast burning in the Kitchen!! Good breakfast.

Central for all amenities

Customer review rating 4.7/5

Christine M. Couples - 27/02/2020 Confirmed reviews ALL

Lovely hotel .staff very helpfully and friendly..fabulous room great view .love the refurbished areas looking forward to staying with you again

Good location with parking

Customer review rating 4.7/5

Taurus R. Families - 26/02/2020 Confirmed reviews ALL

Clean & tidy hotel,,with very pleasant staff.A lovely room & view. Would stay again& again.

Well located

Customer review rating 4.7/5

Maxine S. Friends - 24/02/2020 Confirmed reviews ALL

Was greeted by Tom at reception excellent customer service demonstrated

Great hotel and location

Customer review rating 4.7/5

Louise Families - 22/02/2020 Confirmed reviews ALL

We have stopped here 3 times now at this hotel, and every time it has been so lovely. The staff are always helpful, welcoming and polite. The room rates are good and the location is great with a lovely via on the river. The breakfast is always delicious with a great selection, I'm gluten free and there is always gluten free bread available on request and other options.

Enjoyable visit

Customer review rating 4.7/5

Colin J. Couples - 20/02/2020 Confirmed reviews ALL

We live in Bedford and it was good to visit this hotel with a splendid view over Bedford. Breakfast was good.

Great room, excellent facilities and great view

Customer review rating 4.7/5

Emma Couples - 19/02/2020 Confirmed reviews ALL

We really enjoyed our stay at the hotel for a couple of nights whilst we attended a wedding nearby. The room was a good size, modern (usb charging next to the beds! Hurray!) with a great walk in shower and views over the river. The only slight downside was that we must have missed the opportunity to have the room cleaned during the stay so we ran out of mugs for a tea on the second morning but not a biggie. Would definitely recommend.

Dear Emma, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will personally look into the signs from the car park to the lobby area. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager Mercure Bedford Centre Hotel

very good

Customer review rating 4.7/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Uneventful, no problems at all

Dear Chrysoula, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager Mercure Bedford Centre Hotel

Lovely view over the river. And very central

Customer review rating 4.7/5

Colin S. Solo - 12/02/2020 Confirmed reviews ALL

Tom on reception could not have been more helpful and a very pleasant manner. As were the bar staff.

Dear Colin, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will personally pass on your lovely compliment to Tom. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager Mercure Bedford Centre Hotel

Wonderful

Customer review rating 4.7/5

N. Couples - 11/02/2020 Confirmed reviews ALL

Loved our stay here. Perfect

Dear Bromley, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager Mercure Bedford Centre Hotel

Excellent hotel location and staff

Customer review rating 4.7/5

Anita Couples - 10/02/2020 Confirmed reviews ALL

Lovely quiet hotel with parking at the back Breakfast is lovely too :) fast internet spacious bathrooms and god sized beds Walking distance to most places as location is in town but still quiet which is nice will defo be coming back All Staff excellent :)

Dear Anita, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager Mercure Bedford Centre Hotel

Great stay

Customer review rating 4.7/5

Leytongirl99 Solo - 09/02/2020 Confirmed reviews ALL

Lovely room Friendly and helpful staff Great views

Dear Kathy, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager

Well located

Customer review rating 4.7/5

Judith M. Business - 06/02/2020 Confirmed reviews ALL

Our experience was very good, we were upgraded to a better room overlooking the river which was lovely , the staff and management sorted out a couple of issues so no complaints there. The only issue I have is the lighting in the room ( I’m assuming they are all the same) is very poor with no main big light in the room, and when you wear glasses and haven’t got the best eyesight anyway, a dark room doesn’t help.

Dear Judith, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will personally check the light system and thank you for letting me know. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager Mercure Bedford Centre Hotel

Good stay

Customer review rating 4.7/5

Agi7813 Friends - 04/02/2020 Confirmed reviews ALL

Very nice rooms with good facilities. Friendly and helpful staff. Bar staff could not be better. This stay formed a big part of my leaving party from work and I loved it. :)

Dear Agata, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager Mercure Bedford Centre Hotel

Excellent location and friendly staff.

Customer review rating 4.7/5

Jay Business - 01/02/2020 Confirmed reviews ALL

Newly refurbed, clean room, excellent location and parking.

Dear Jayesh, We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Darren Talberg General Manager Mercure Bedford Centre Hotel

Convenient comfortable hotel

Customer review rating 4.7/5

Kevin Business - 31/01/2020 Confirmed reviews ALL

This is the second time I stayed here in two months - last time I was really impressed, this time too in many ways - the guy on reception helped me track down my phone charger I'd left behind on my previous visit; parking was easy; and location great. On the downside, I noticed a few minor annoyances about the room, which I hadn't picked up on previously (perhaps because I had a better room then...). There was no socket near the kettle, so I had to move it to the bedside table. The lighting was a little too dim - nice ambience, but could've done with the option of a ceiling light or standard lamp to read by. And there was no desk in the room - I wasn't planning on working and didn't have my laptop, so this didn't inconvenience me, but it could have been an issue on other occasions.

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