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Mercure Bedford Centre Hotel 4 stars

Customer review rating 4.7/5 154 reviews

ALLSAFE approved hotel

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Room 1

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Mercure Bedford Centre Hotel
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+ 16 Services

Hotel extras

  • Welcome back to all our guests!

  • Full English Breakfast

  • 24hr Food and Beverage inc Full Dinner Menu

  • Onsite carpark

  • Laundry Service

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR bedford
united kingdom

Tel: +441234799988

Fax: (+44)1234/799902

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON LUTON At 51.5km / 32 miles

  • By boat

    FELIXSTOWE At 173.81km / 108 miles

  • By helicopter

    BEDFORD AERODROME At 16.09km / 10 miles

  • By car

    M1 JUNCTION 13 At 17.7km / 11 miles

  • By train

    BEDFORD At 2.41km / 1.5 miles

GPS :52.133977, -0.465752

Our accommodation(s)

Classic room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Multimedia hub(...)

Classic room - 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Multimedia hub(...)

Privilege room, panoramic city views - 1 king size bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine
  • Bathroom products(...)

Accessible Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Multimedia hub(...)
Rooms

Our restaurants and bars

Riverside Restaurant

Type of cuisine: International

Our Restaurant overlooks the river Ouse, we pride ourselves on offering a good choice of quality dishes using the finest local British ingredients where possible. We always try to source produce from sustainable sources.

Pilgrim Bar

Enjoy panaramic views from our Pilgrim bar in a quite setting.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 397

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Mercure Bedford Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

154 reviews

tripadvisor

TripAdvisor Rating 4.0/5

31 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good Stay

Customer review rating 4.5/5

Veronica D. Friends - 07/06/2021 Confirmed reviews ALL

From booking to visit all staff were warm friendly and very helpful. Room was lovely cosy clean and very well stocked with tea coffee and bathroom products.

Good stay

Customer review rating 4.0/5

Mo Solo - 06/06/2021 Confirmed reviews ALL

Great service and B&B was excellent! highly recommend

Excellent Staff and Good Rooms

Customer review rating 5.0/5

Dean Couples - 30/05/2021 Confirmed reviews ALL

After spending 70 weeks staying at the Bedford Mecure a couple of years ago I decided to go back and stay for 1 night before staying with friends. The experience was as expected the staff still go over and above and the welcome I got was fantastic ! Can’t wait to visit again

Thank you for your amazing feedback !

Good stay. Lovely room

Customer review rating 5.0/5

Dcitsme Couples - 24/05/2021 Confirmed reviews ALL

Great stay, we had a good room on the 6th floor which was clean and tidy. Large comfortable bed.

Dear Mr. D. Chambers, Thank you for your great feedback. We always appreciate positive comments from our guests. It was a pleasure hosting you and your other half in our hotel. I will personally share your positive feedback with our team whom I am sure will be thrilled to hear you’ve enjoyed your stay, and be encouraged and motivated by your kind words. Once again thank you and I hope we can host you again soon. Sincerely, Wiktoria

Relax

Customer review rating 5.0/5

Anonymous Solo - 20/05/2021 Confirmed reviews ALL

Relaxing stay with good staff.

Dear Anne O., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiktoria

We both had a great experience

Customer review rating 5.0/5

Anonymous Couples - 20/05/2021 Confirmed reviews ALL

Everything was perfect from start to finish. Thank you.

Dear Nancy H., Thank you for your amazing feedback regarding your stay at Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback from our guests. I will personally share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and I hope your next stay will be as pleasant as your previous one. Sincerely, Wiktoria

Wonderful stay

Customer review rating 5.0/5

Joe Couples - 20/05/2021 Confirmed reviews ALL

The booking and check in process were very smooth. We were given a complimentary upgrade. The staff in the hotel are very friendly and helpful.

Dear Mr. F., I would like to personally thank you for your 100/100 score! It is a great pleasure receiving positive feedback. I am delighted to learn that you enjoyed every second of your stay and that our staff took great care of you during your stay. Once again thank you for your positive comments and I hope we can welcome you back with open arms soon. Sincerely, Wiktoria

Polite staff

Customer review rating 5.0/5

Sebastian Business - 20/05/2021 Confirmed reviews ALL

Staff is very polite very courteous. Easy check in no hassle. Room was clean and 2 minutes walk to the town centre.

Dear Mr. P., Thank you for your high score regarding your stay at Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback from our guests. I am pleased to hear that you enjoyed your stay with us. Your great comments serve as an encouragement and inspiration to all our staff. Thank you again for the top score feedback and I hope we can welcome you back soon with open arms. Sincerely, Wiktoria

Covid secure

Customer review rating 5.0/5

Peter Solo - 20/05/2021 Confirmed reviews ALL

Felt safe when I stayed. Lovely view outside.

Dear Mr. L., Thank you for your feedback regarding your stay at Mercure Bedford Centre Hotel. We always strive to make our guests stay at pleasant and memorable as it can be. I would like to personally thank you for your positive comments. I will be sharing your feedback with our team as I am sure it will serve as an encouragement to all our staff. Thank you again for your great comments, and I hope your next stay will be as pleasant as your previous stay. Sincerely, Wiktoria

Well located

Customer review rating 5.0/5

Cullum Business - 20/05/2021 Confirmed reviews ALL

Well located good service will be back

Dear James Cullum, We very much appreciate your amazing score! I would like to personally thank you for your encouraging comments and I am delighted to inform you that I will share your feedback will all our staff whom I am sure will feel enlivened. Thank you once again for your great feedback and I hope your next stay will be as pleasant as your previous one. Sincerely, Wiktoria

The known windy room

Customer review rating 1.5/5

B S. Business - 30/04/2021 Confirmed reviews ALL

I was allocated broom 606 which from my previous stays was the known windy room with the broken window. My stay was cold and noisy and I left the next morning tired and in a bad mood. Disappointing to be allocated this room

Dear BARRY S., Thank you for taking the time to tell us about your experience at the Mercure Bedford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friendly & Helpful Staff and Comfortable Rooms

Customer review rating 4.5/5

Jonathan Business - 27/04/2021 Confirmed reviews ALL

Very pleasant, felt safe with the CV19 controls in place and staff were great.

Dear Jonathan G., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 5.0/5

Anne M. Business - 20/04/2021 Confirmed reviews ALL

Good location next to town centre. Staff was friendly and helpful. I will be back.

Dear Susan M., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. It is great pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, looking forward to see you in the near future. Sincerely, Chris McGrath Night Audit Supervisor

Perfect

Customer review rating 5.0/5

Charlotte A. Business - 20/04/2021 Confirmed reviews ALL

Clean room and good view of the river.

Dear Charlotte A., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. It is a great pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be inspirational as your last one with us. Sincerely, Chris McGrath Night Audit Supervisor

Good

Customer review rating 5.0/5

Terry Business - 20/04/2021 Confirmed reviews ALL

Everything was good. Friendly staff.

Dear Terry M., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy your stay exceeded your expectations, as we continuously promote excellent services to provide you an enjoyable stay. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Chris McGrath Night Audit Supervisor

Nice

Customer review rating 4.0/5

Richard Families - 08/04/2021 Confirmed reviews ALL

Although charged twice by a trainee whom clearly had been left by himself and wasn’t sure he could have done with some help. Resulted in me paying twice! Although picked up could have also done with instructions on coffee machine which was a nice touch

Dear RICHARD L., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. Regarding your stay, of you being overcharged, that issue was raised and resolved, many apologies, we hope the money was returned. The comment you pointed regarding rubbish outside your room, we will focus on ensuring this won't happen again. The issue with the Air con in your room has been reported. we hope that issue was dealt with accordingly straight away within your stay with us. The parking is down to a third party company, in which they do keep us in the loop. If any problems arise, please get in touch, we will more than happy. We do appreciate your feedback with one of our staff, we are glad she resolved any issues to the best of her ability. We really hope you to see you in the near future, We assure you the next stay will live up to your expectations. Sincerely, Chris McGrath Night Audit Supervisor

Friendly experience

Customer review rating 4.5/5

Toby S. Business - 18/03/2021 Confirmed reviews ALL

Staff members are friendly and attentive.

Dear Mr. S., I would like to personally thank you for your high score. We are always happy to welcome you back with open arms when you return to us. Your loyalty is valuable to us, so thank you for staying with us and enjoying your stays. We always try our best to give the highest service to our guests, therefore thank you again for your kind words I am sure all our staff members will appreciate your comments as much as I do. Looking forward to welcoming you back soon. Sincerely, Wiktoria

Great stay, friendly and helpful staff

Customer review rating 5.0/5

Dave W. Solo - 01/03/2021 Confirmed reviews ALL

I booked hotel for my father, he's 74 and was part of the honour guard for Captain Toms funeral, so he was very wary for staying in a hotel etc with all the COVID-19 stuff going on. As a result I wanted to make it as easy as possible for him. I called the hotel after my booking, a very helpful 'Andrea' arranged so I could pay everything for my father, room, parking etc. She explained all the covid related rules and options for dinner & breakfast. This really helped put my father at ease. So big kudos to Andrea, on arrival my father was very impressed with service, help, facilities etc and asked me to extend his thanks. Your staff's help, professionalism & more importantly their friendliness were greatly appreciated.

Dear Mr. Woolley, I would like to personally thank you for your excellent feedback. Your kind words are very much appreciated. Your comments make us all feel joyful and motivated to always deliver a high quality service in our hotel. I am sure Andrea is filled with as much joy and appreciation as all of our staff when reading the kind words you have used to describe our service. We are lucky to be able to host such kind and heart-warming guests like your father and I hope we can welcome you both to our hotel with open arms in better circumstances soon. Once again thank you for your amazing feedback! Sincerely, Wiktoria

A gem that I didn't expect

TripAdvisor rating 5.0/5

Donald M 03/11/2020 TripAdvisor review

All I needed was a short overnight around Bedford but I soon wished it had been longer. The bedroom was very attractively designed, with a great view over the river and swans, and with good facilities. Even a Nespresso machine! And the dinner was delicious. I'm tempted to go back for longer.

Dear Donald M, Thank you so much for the great comments! We hope to see you soon again.

Bedford Mecure

TripAdvisor rating 5.0/5

939phillipr Couples - 20/01/2020 TripAdvisor review

The hotel staff were welcoming and the room was very spacious, comfortable and decorated to a high standard. Don't be deceived from the external view of the hotel as it does not represent the plush interior.

Dear 939phillipr, Thank you so much for all the great comments. Hope to see you soon.

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