Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 368 reviews

ALLSAFE approved hotel

Information message

Mercure Bedford Centre Hotel
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+ 18 Services

Hotel extras

  • Welcome back to all our guests!

  • Full English Breakfast

  • 24hr Food and Beverage inc Full Dinner Menu

  • Onsite carpark

  • Laundry Service

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR bedford
united kingdom

Fax: (+44)1234/799902

Check-in from 15h00

Check out up to 12h00

  • By plane

    LONDON LUTON At 51.5km / 32 miles

  • By boat

    FELIXSTOWE At 173.81km / 108 miles

  • By helicopter

    BEDFORD AERODROME At 16.09km / 10 miles

  • By car

    M1 JUNCTION 13 At 17.7km / 11 miles

  • By train

    BEDFORD At 2.41km / 1.5 miles

GPS:52.133977, -0.465752

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Riverside Restaurant

Our Restaurant overlooks the river Ouse, we pride ourselves on offering a good choice of quality dishes using the finest local British ingredients where possible. We always try to source produce from sustainable sources.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 397

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Mercure Bedford Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

368 reviews

TripAdvisor Rating 4.5/5

78 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located in downtown Bedford and very accommodating

Customer review rating 5.0/5

Jessica R. Couples - 11/01/2022 Confirmed reviews ALL

Lovely experience staying with them for 11 nights. The staff was so friendly and understanding of all circumstances. We loved the restaurant and bar as well.

Dear Jessica R., Thank you for sharing your experience following your stay at the Mercure Bedford Centre Hotel, I am delighted that you had a lovely experience with us. It is always a pleasure to receive positive feedback regarding our members of staff and I am thrilled that you received a friendly and accommodating service from all of our team. I will share your kind words with our staff members which I am sure will serve as an act of encouragement to them. It is wonderful to hear that you enjoyed the restaurant and bar facilities in the hotel, I will pass this onto our food and beverage team and chefs. We very much appreciate your feedback and we hope that we have the opportunity to host you again in the near future. Warm regards, Simone

Good location, lose to everything. Room and amenities spot on

Customer review rating 4.5/5

Craig R. Couples - 30/12/2021 Confirmed reviews ALL

Check in fast and trouble free. Reception welcoming and knowledgeable, good customer service

Dear Craig, We very much appreciate your feedback following your stay at the Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback and I am delighted that you received a good and welcoming service from our reception team. I will share your comments with our members of staff as we continuously strive to provide a superior service. I am sure that your feedback will serve as an act of encouragement to our team. Thank you for sharing your experience with us. I hope that we have the opportunity to welcome you back for another visit in the near future. Warm regards, Simone

Lovely stay

Customer review rating 4.5/5

Ren Solo - 24/12/2021 Confirmed reviews ALL

It was lovely as always. Cosy clean bright room. Veg options on menu for room service.

Dear Ren, We very much appreciate your feedback following your stay at the Mercure Bedford Centre Hotel, I am delighted that you had a lovely stay with us. It is a pleasure to receive positive feedback as we continuously strive to provide a superior service. I will share your comments with our team which I am sure will serve as an act of encouragement to them. Thank you for your comment regarding the cleanliness of your room, our housekeeping staff work hard to maintain exceptional standards throughout our hotel and I will share this positive feedback with them. I am thrilled that there were suitable options for you on our room service menu as we try our best to cater to our guests. Thank you for sharing your experience with us. I hope that we have the opportunity to welcome you back to our hotel in the near future. Warm regards, Simone

Good stay

Customer review rating 5.0/5

Callum Business - 22/12/2021 Confirmed reviews ALL

Good stay, luxurious hotel, great staff. Excellent service. Great location. Definitely worth it

Dear Callum, We very much appreciate your feedback regarding your stay at the Mercure Bedford Centre Hotel. I am thrilled that you had a good stay with us and experienced excellent service. It is a pleasure to receive positive feedback regarding our members of staff and I will share your comments with our team. I am sure that this feedback will serve as an act of encouragement to them. Thank you for sharing your experience with us. I hope that we have the opportunity to welcome you back to our hotel in the near future. Warm regards, Simone

Nice hotel

Customer review rating 5.0/5

Greg S. Solo - 22/12/2021 Confirmed reviews ALL

Came to visit friends, great location with plenty of establishments for entertainment to see them. Big shout out to all the staff for a splendid stay

Dear Greg, We very much appreciate your feedback regarding your stay at the Mercure Bedford Centre Hotel. It is a pleasure to receive positive feedback regarding our members of staff and I will share your comments with our team. I am sure that this feedback will serve as an act of encouragement to them. Thank you for sharing your experience with us. I hope that we have the opportunity to welcome you back to our hotel in the near future. Warm regards, Simone

What a hotel

Customer review rating 5.0/5

Anonymous Solo - 22/12/2021 Confirmed reviews ALL

Great location, never knew bedford was a lovely town. Will be coming back soon. Great food menu. Best I've seen. Staff are so helpful

We very much appreciate your feedback following your stay at the Mercure Bedford Centre Hotel. I am delighted that you enjoyed your visit to Bedford and your stay with us. It is a pleasure to receive positive feedback regarding our members of staff and I will share your comments with our team which I am sure will serve as an act of encouragement to them all. Thank you for your kind comment regarding the menu in our restaurant, I will share this with the chefs and food and beverage team. Thank you for sharing your experience with us. I hope that we have the opportunity to welcome you back to our hotel in the near future. Warm regards, Simone

Excellent hotel

Customer review rating 5.0/5

Sarah Couples - 22/12/2021 Confirmed reviews ALL

Wonderful staff, close to amenities, bars, shops etc

Dear Sarah, We very much appreciate your feedback following your stay at the Mercure Bedford Centre Hotel. It is a pleasure to receive positive feedback regarding our members of staff and I will share your comments with our team. We continuously strive to provide a superior service and I am sure that your feedback will serve as an act of encouragement to our team. Thank you for sharing your experience with us. I hope that we have the opportunity to welcome you back to our hotel in the near future. Warm regards, Simone

Perfect

Customer review rating 5.0/5

Andrew T. Couples - 22/12/2021 Confirmed reviews ALL

Had a night out in Bedford. Had a great arrival experience, the staff was outstanding. Room was so spacious. Definitely worth staying here again

Dear Andrew t., We very much appreciate your feedback regarding your stay at the Mercure Bedford Centre Hotel. It is a pleasure to receive positive feedback regarding our members of staff and I will share your comments with our team. I am sure that this feedback will serve as an act of encouragement to them. Thank you for sharing your experience with us. I am delighted that you would stay with us again and we look forward to welcoming you back to our hotel. Warm regards, Simone

A place to be

Customer review rating 5.0/5

Mr T. Friends - 22/12/2021 Confirmed reviews ALL

Been to this fantastic hotel before, had a great experience previously. Definitely recommend returning back

Dear Mr t., We very much appreciate your feedback following your stay at the Mercure Bedford Centre Hotel. It is a pleasure to receive positive feedback and I will share your kind comments with our team. Thank you for sharing your experience with us and we look forward to welcoming you back! Warm regards, Simone

Well located

Customer review rating 5.0/5

Trish Solo - 22/12/2021 Confirmed reviews ALL

Beautiful place to visit, friendly staff. Rooms are comfortable Food is great

Dear Trish, We very much appreciate your feedback regarding your stay at the Mercure Bedford Centre Hotel. It is a pleasure to receive positive feedback regarding our members of staff and I will share your comments with our team. I am sure that this feedback will serve as an act of encouragement to them. I am thrilled that you enjoyed the food at our hotel, I will share your feedback with the chefs and food and beverage team which I am sure will motivate our team. Thank you for sharing your experience with us. I hope that we have the opportunity to welcome you back to our hotel in the near future. Warm regards, Simone

Brilliant place to be

Customer review rating 5.0/5

Mags Business - 22/12/2021 Confirmed reviews ALL

Came here for work purposes. Comfy rooms to relax in after a long day at work. The hotel looks very modern. Staff is helpful and friendly. Would suit any business trip as a guarantee

Dear Mags, We very much appreciate your feedback regarding your stay at the Mercure Bedford Centre Hotel. It is a pleasure to receive positive feedback regarding our members of staff and I will share your comments with our team. I am sure that this feedback will serve as an act of encouragement to them. Thank you for sharing your experience with us. I hope that we have the opportunity to welcome you back to our hotel in the near future. Warm regards, Simone

House keeper barged into the Room!

Customer review rating 3.5/5

Pushpa Couples - 21/12/2021 Confirmed reviews ALL

The staff is very friendly and really good caring staff, who will go a extra mile for you. The only thing that we didn’t appreciate was the house keeper banging on our door at 10.45am while we was in bed, and then opens the door and barges in! It has happened on 2 different occasions and I don’t understand why as the checkout time is 12 noon! So Eager to get the room cleaned when we still have over an hour to check out… So Embarrassing for us

Dear Pushpa, We very much appreciate your feedback following your stay at the Mercure Bedford Centre Hotel. It is a pleasure to have you staying with us for another visit and we thank you for your loyalty. It is a pleasure to receive positive feedback regarding our members of staff and the service provided by our team. I will share your comments with all of our staff members which I am sure will serve as an act of encouragement to them. I am extremely sorry that you encountered our housekeeping team entering your room before the time of check out. Pease allow me to express my sincerest apologies for this. Please be rest assured that we have shared this feedback and communicated with our housekeeping staff and the appropriate measures will be taken to ensure that this does not occur in the future. We also encourage guests to use the do not disturb hangers provided in our rooms. Once again, I apologise for any embarrassment caused during this incident. Thank you for sharing your experience with us, I hope that your next visit brings a more positive one. In the meantime, please do not hesitate to contact us directly regarding any future plans to stay with us. Warm regards, Simone

Didn’t stay

Customer review rating 5.0/5

Jason S. Families - 21/12/2021 Confirmed reviews ALL

I would like have stayed but I didn’t

Dear Jason S., We very much appreciate your high ratings and comment. I hope that we have the opportunity to welcome you to our hotel in the near future. Warm regards, Simone

Great nights sleep in a lovely room

Customer review rating 5.0/5

Clive Business - 18/12/2021 Confirmed reviews ALL

Rarely disappointed when staying in a Mercure Hotel, and this stay was no exception. I received a welcome upgrade on arrival to a suite on the 8th floor which was much appreciated after an already hectic week thus far. The room was spacious, sofa was comfortable as was the bed. I sure had it not been dark I would have had a great view too.

Dear Clive, We very much appreciate your feedback following your stay at the Mercure Bedford Centre Hotel. I am delighted that your upgrade on arrival helped after a busy week and that you had a comfortable stay with us. It is a pleasure to receive positive feedback as we strive to provide a superior service and I will share your kind comments with our team. Thank you for your loyalty to the Accor group and I hope that we have the opportunity to welcome you back to our hotel in the near future. Warm regards, Simone

Such a Great Hotel

Customer review rating 5.0/5

Dean Couples - 18/12/2021 Confirmed reviews ALL

Have always stayed at this Hotel in Bedford and I must say the staff have always made me feel welcome, they cannot do enough for there guests, and they have also become good friends. Always look forward to seeing them

Dear Dean, Thank you for your very kind feedback following your stay at the Mercure Bedford Centre Hotel. I am delighted that you feel welcome when staying with us and it is wonderful that friendships have been formed throughout your stays at our hotel. I will share your feedback with Milena and Tom on your behalf as well as the rest of our team, I am sure that this will serve as an act of encouragement to them. It is always a pleasure to receive positive feedback regarding our team as each member of staff strives to provide a superior and welcoming service. Our housekeeping team work hard to maintain exceptional standards throughout our hotel and it is a pleasure when this is recognised by our guests, I will pass your feedback onto our team. Thank you for sharing your experience. We hope that you have the opportunity to visit our hotel in the near future and we look forward to your return. Warm regards, Simone

Well located comfortable stay

Customer review rating 4.5/5

Gary Friends - 17/12/2021 Confirmed reviews ALL

Hotel in an ideal location for me as I had a Christmas meal arranged at a restaurant nearby. I was able to park easily. Check in and check out was swift. The room was clean and tidy. No complaints.

Dear Gary, We very much appreciate your feedback following your stay at the Mercure Bedford Centre Hotel, I am thrilled that you had a comfortable stay with us. I am delighted that you had a positive experience checking in and out of our hotel. We continuously strive to provide a superior service and I will share your comments with our team. Thank you for your positive feedback regarding the cleanliness of your room, our housekeeping team work hard to maintain exceptional standards throughout the hotel and it is a pleasure when this is recognised. I will pass your feedback onto our housekeeping team. I hope you enjoyed your Christmas meal! Thank you for sharing your experience with us and we hope that we have the opportunity to welcome you back in the near future. Warm regards, Simone

Well located

Customer review rating 4.5/5

Cindy Couples - 13/12/2021 Confirmed reviews ALL

Lovely large room, with a comfortable bed and Riverside views.

Dear Cindy, Thank you for your feedback following your stay at the Mercure Bedford Centre Hotel. Our housekeeping team work hard to maintain exceptional standards throughout our hotel and it is a always a pleasure to receive positive feedback regarding the cleanliness of our hotel. I will share your comments with our staff members which I am sure will serve as an act of encouragement to them. I am delighted that you enjoyed the location and views of the river from the hotel. We very much appreciate you sharing your experience with us. I hope that we have the opportunity to welcome you back in the near future. Warm regards, Simone

Beautiful inside. Ignore the 1960's exterior

Customer review rating 5.0/5

Trevor E. Couples - 10/12/2021 Confirmed reviews ALL

A truly beautiful and thoroughly up to date city centre four star hotel. Excellent staff. Really great rooms. A warm and welcoming bar. Situated in Bedford's finest location.

Dear Trevor E., Thank you for taking the time to provide feedback following your stay at the Mercure Bedford Centre Hotel. It is a pleasure to receive positive feedback as we continuously strive to improve the quality of our services. I am thrilled that you enjoyed the bar facilities and found the bar warm and welcoming, I will share this feedback with our food and beverage team. Thank you for your compliments to our members of staff, I will share your comment with our team which I am sure will serve as an act of encouragement to them all. We very much appreciate you sharing your experience with us and we thank you for your loyalty. I hope that we have the opportunity to welcome you back to our hotel in the near future. Warmest regards, Simone

Quality Staff

TripAdvisor rating 4.0/5

andrewupton2021 Business - 22/11/2021 TripAdvisor review

The welcome & helpfulness of the hotel staff is excellent. Special mentions must be to Simone & Mellina who are always smiling & not just 'corporate'. The breakfast is always ready & available for 0600hrs (this is a major bonus being that other hotels state 0630hrs) & nothing is too much trouble.

Dear andrewupton2021, Thank you so much for the great review. Hope to see you again soon.

FELT PERFECTLY SAFE

TripAdvisor rating 5.0/5

djk3816 10/09/2021 TripAdvisor review

Nice hotel. Corridors will need a spruce up soon but room and general areas all acceptable. Staff all friendly and efficient. Riverfront position and closeness of park and town excellent. Importantly during these Covid times we felt safe

Dear djk3816, Thank you so much for the great review and it was our pleasure to welcome you. Please come again soon!

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