Mercure Bedford Centre Hotel 4 stars

We visited this hotel during the weekends and it was good value. Staff were attentive and rooms were big. Many thanks

Good stay polite and friendly staff. Quick check in with professional manner

Everything was good

Comfy bed good size room. Staff very good and professional. Nice surprise set in the room very nice of the hotel. Well done

Comfortable bed and with complimentary drink for my member status. I was offered free parking aswell due to my member.

2 minutes walk to town which we found it very convenient. Getting our room key was quick and we had our own minibar with free soft drinks.

They have done well during the post covid transition. We were and felt safe during our stay from start to finish. We were greeting by a polite staff and done his Job very quick and efficient. Room was big with comfortable pillows. Overall will return as the staff were very approachable.

Good location and nice environment. The ambience of the lobby is relaxing and the staff is good very approachable.

Thank you for a great experience. Comfy bed big TV. The room has got an amazing view of the river. Will definitely come back.

The room was clean. Staff upon our arrival checking us in was polite and friendly. We had a room facing the river and it was spacious.

had a suite on the 8th floor - very nice and roomy. Disappointed that upon arrival that the room had not been set-up for us as a family of three. Our room tariff also stated that we would have a daily newspaper, none was offered. Generally the hotel hotel is clean and tidy. Areas have been repainted but there are other areas that are scruffy and in need of a bit of TLC. Our room was clean but dust in the aircon unit that blew out when turned on, dust around the extractor fan in the bathroom, black mould on the sealant in the bathroom> Breakfast was lovely - service on the second day of our stay was very slow, the cooked items were slow in coming out. Nobody really seemed to be keeping a proper eye of levels, etc. Overall, a very pleasant stay in a beautiful town. Yes, would probably stay again and would recommend to friends and family

We had a nice stay although there are not enough staff at reception, we had to queue to check in and out. We had a problem with our room as this had an extra bed, which made the room small, although this was rectified quickly. All the staff were very polite and helpful.

Nice big room and comfortable bed. Staff helpful and polite. Would recommend to friends and family.

Nice hotel. Corridors will need a spruce up soon but room and general areas all acceptable. Staff all friendly and efficient. Riverfront position and closeness of park and town excellent. Importantly during these Covid times we felt safe

Hotel location is city centre next by the river. Building is ugly and worse for wear condition. Room carpets are full of stain. windows sweating inside and there is mould around windows. AC unit keep rattling during night even it's switched off. Front desk clerk promise send me invoice by email... Never got. Next ask invoice by email... never got any answer.