Mercure Bedford Centre Hotel 4 stars

Customer review rating 4.7/5 130 reviews

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Mercure Bedford Centre Hotel
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Room 1

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Hotel extras

  • An onsite restaurant overlooking the Great River Ouse

  • Onsite car parking available to all guests

  • Wedding and events facilities for up to 350 guests for social distancing.

  • An excellent town centre location

  • Onsite leisure facilities including a gym

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR
bedford
united kingdom

Tel: +441234799988

Fax: (+44)1234/799902

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON LUTON At 51.5km / 32 miles

  • By boat

    FELIXSTOWE At 173.81km / 108 miles

  • By helicopter

    BEDFORD AERODROME At 16.09km / 10 miles

  • By car

    M1 JUNCTION 13 At 17.7km / 11 miles

  • By train

    BEDFORD At 2.41km / 1.5 miles

GPS :52.133977, -0.465752

Our accommodation(s)

Standard room - 1 double bed

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • High speed internet
  • Bathroom products
  • Multimedia hub
  • Direct dial telephone

Classic room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft

Classic room - 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft

Privilege room, panoramic city views - 1 king size bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft

Accessible Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2

Superior room, river view - 1 double bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • High speed internet
  • Bathroom products
  • Multimedia hub
  • Direct dial telephone

Superior room - 1 double bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Bathroom products
  • Multimedia hub
  • Direct dial telephone

Standard room - 1 single bedNon contractual photo

  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • High speed internet
  • Bathroom products
  • Multimedia hub
  • Direct dial telephone

Classic room - 2 single bedsNon contractual photo

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • High speed internet
  • Bathroom products
  • Multimedia hub
  • Direct dial telephone
Rooms

Our restaurants and bars

Riverside Restaurant

Type of cuisine: International

Our Restaurant overlooks the river Ouse, we pride ourselves on offering a good choice of quality dishes using the finest local British ingredients where possible. We always try to source produce from sustainable sources.

Pilgrim Bar

Non contractual photo

Enjoy panaramic views from our Pilgrim bar in a quite setting.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 397

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Mercure Bedford Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

130 reviews

tripadvisor

TripAdvisor Rating 4.0/5

28 reviews

Comfortable stay

Customer review rating 4.7/5

Steve Business - 08/01/2021 Confirmed reviews ALL

Comfortable room. Easy parking. Friendly staff.

Hi Steven, Thank you so much for providing us with your review. It has been my pleasure to read your review which in itself was delightful. The combination of comfortable room, easy parking and friendly staff is what makes The Mercure Bedford Centre Hotel such an amazing destination. It will be fantastic to welcome you back here again in the future and until that time from myself and all at The Mercure Bedford Centre Hotel we wish you all the very best. Kind regards, Jason McAlpine Front Office Manager
Customer review rating 4.7/5

Anonymous Business - 29/12/2020 Confirmed reviews ALL

I had a pleasant experience. Staff are friendly , co-operative and helpful.

Dear Mr. A., Thank you for your positive feedback. We are delighted to be hosting such a wonderful guest like yourself. I would like to personally thank you for always making our staff smile as soon as you walk through the door we very much appreciate your kindness. I will personally share your comments with Jason who I am sure will feel overwhelmed by your kind words. Thank you again for your kind words and I hope we can welcome you again soon. Sincerely, Wiktoria

Great stay

Customer review rating 4.7/5

Mark D. Solo - 21/12/2020 Confirmed reviews ALL

From easy check in to great hospitality, the stay was very pleasant and I will definitely come back at some point. Nothing bad at all to say.

Dear Mr. D., Thank you for your wonderful feedback. I would like to personally thank you for giving us the opportunity to be able to host such a wonderful guest like yourself. Your feedback is much appreciated by all our staff and I am sure it serves as an encouragement and motivation in such hard times. I would also like to thank you for your loyalty as a ALL Gold Member. We always strive to make our guests feel comfortable and satisfied during their stay, therefore I would like to thank you once more for such a high score and I hope we can welcome you back with open arms soon. Sincerely, Wiktoria

Good

Customer review rating 4.7/5

Anonymous Business - 20/12/2020 Confirmed reviews ALL

Good

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback and an amazing score such as this one. Thank you for choosing our hotel as your destination in the beautiful county town of Bedfordshire. I am thrilled to learn that you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiktoria

Relax

Customer review rating 4.7/5

F. Friends - 20/12/2020 Confirmed reviews ALL

Everything was perfect

Dear Mr. F., Thank you for giving us a perfect rating. I am thrilled to learn that you enjoyed your stay here at Mercure Bedford Centre Hotel. I am glad our hotel was the perfect destination for you. I will personally share your comments with all of our staff which I am sure will bring joy to us all. Thank you again for your kind words and I hope we can welcome you again soon. Sincerely, Wiktoria

Polite staff

Customer review rating 4.7/5

Jon Solo - 20/12/2020 Confirmed reviews ALL

Staff were polite would come back

Dear Mr. G., Thank you for your kind feedback. I am thrilled that you have enjoyed your stay here at Mercure Bedford Centre Hotel. I would like to personally thank you for recognising our staff and giving us a high score. I will share your comments with my colleagues which I am sure will serve as an encouragement. Thank you again for your feedback and I hope we can welcome you back soon. Sincerely, Wiktoria

Prime location and friendly staff

Customer review rating 4.7/5

Thomas F. Business - 20/12/2020 Confirmed reviews ALL

Brilliant located hotel, with views over the embankment. Staff are really friendly.

Dear Mr. F. Thank you for your wonderful Feedback. I am thrilled to learn that you enjoyed your stay in our hotel. I am also glad that we were able to check you in onto our top floor overlooking the River Ouse and allowing you to enjoy the views of our beautiful town. I will happily share your comments with all of our staff which I am sure will bring them some joy. Thank you again for your comments and I hope we can welcome you again with open arms. Sincerely, Wiktoria

Location

Customer review rating 4.7/5

Zeus Friends - 19/12/2020 Confirmed reviews ALL

Great location looking over the river, can't fault it. My favourite place to stay in Bedford

Dear Mr. F., Thank you for taking the time to leave us such a wonderful review. I am delighted to hear that you’ve enjoyed your stay here at Mercure Bedford Centre Hotel. I am pleased that we were able to give you the opportunity to enjoy the beautiful views of our River Great Ouse as well as the beautiful county town of Bedfordshire from our top floor. I would like to personally thank you for your kind words and for choosing us as your memorable destination. Your feedback is much appreciated and I hope we can welcome you back with open arms soon and ensure your stay is as pleasant as the previous one. Sincerely, Wiktoria

A Chance To Relax

Customer review rating 4.7/5

John H. Couples - 19/12/2020 Confirmed reviews ALL

Very helpful staff, very comfortable room. Room service for meals was well organised and the food was very good.

Dear Mr. H., Thank you for leaving us such a wonderful review regarding your stay at Mercure Bedford Centre Hotel. I am thrilled that both you and your partner felt relaxed and welcomed in our hotel. We always strive to make our guests feel as comfortable and satisfied as we can. I am also pleased to hear that you enjoyed our food. I will personally share your feedback with our wonderful staff members which I am sure will serve as an encouragement. Thank you again for sharing your kind feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiktoria

Good Stay

Customer review rating 4.7/5

Scott Business - 17/12/2020 Confirmed reviews ALL

good stay, nice facilities Just a shame about the fire alarm going off in the middle of the nice on 2 separate occasions

Dear Mr. R. Thank you for your feedback and your kindness while staying with us. We very much appreciate your comments regarding the satisfaction of your stay here at Mercure Bedford Centre Hotel. As I do understand that fire alarms can be frustrating especially at night time, however fire alarms are designed to protect us and keep us safe from the dangers that we may have had experienced during your stay. The reason for the fire alarm on that day was one of the guests in the room didn’t turn on the air ventilation in the bathroom which caused the steam to set off the fire alarm. According to the Laws and regulations, if we do not follow the Health and safety evacuation procedures, we can be served with penalties. Therefore, an evacuation must take place to ensure the safety of our guests. I’m afraid that we have to follow these regulations strictly. Please rest assured that your health and safety is our first priority and I am truly sorry that this happened to you during your stay. Thank you again for your feedback and should you travels bring you back to Bedford please don’t hesitate to contact me personally to get the best available rates on your next visit. Best Regards, Wiktoria

Great stay

Customer review rating 4.7/5

Anonymous Business - 17/12/2020 Confirmed reviews ALL

Great brief stay, great welcome, friendly staff

Dear Mrs. A., It is always a pleasure receiving positive feedback. I am happy to learn that our staff were very welcoming and friendly. I will personally share your comments with my colleagues. I am sure that this feedback will serve as an encouragement to all of our staff and allow us to improve the quality of our service. Thank you again for sharing your thoughts, I hope you will find your way back to us so we can welcome you with open arms once again. Sincerely, Wiktoria

Polite

Customer review rating 4.7/5

L. Business - 07/12/2020 Confirmed reviews ALL

Polite yet kind staff good view

Dear Guest, Thank you for giving us a perfect rating. I am happy to learn that you enjoyed your stay at Mercure Bedford Centre Hotel. I would like to kindly inform you that I will personally share your kind feedback with our team who strive to make our guests stay memorable. I would also like to personally thank you for your loyalty as an ALL Silver Member. Thank you again for sharing your kind words, and we hope your next visit will be as pleasant as the previous one with the opportunity to enjoy all the benefits of your membership status. Sincerely, Wiktoria

Perfect

Customer review rating 4.7/5

M. Business - 07/12/2020 Confirmed reviews ALL

Overall good stay. Good room perfect view

Dear Mr. M., I would like to personally express my gratitude for your kind words. I am gladly going to share your comments with our hard working team. I am also happy you enjoyed the view from one of our top floors and I would personally like to thank you for your loyalty as an ALL Silver Member. I hope we can welcome you back at our hotel soon and give you the opportunity to enjoy all the benefits of your membership status as well as all the facilities in our hotel which were closed for the period of your stay due to the COVID-19 lockdown. Sincerely, Wiktoria

Peaceful

Customer review rating 4.7/5

Brian W. Couples - 01/12/2020 Confirmed reviews ALL

A very pleasant experience . Staff are very welcoming and looked after all my needs .

Dear Mr. W., A very warm greetings from Mercure Bedford Centre. We very much appreciate your comments regarding your stay. I am pleased that your experience was pleasant and I am happy to learn that our respectful and welcoming team looked after all your needs. It is always a pleasure to receive positive feedback from our guests. I will personally share your comments with our staff members. I am sure that this feedback will serve as an encouragement to our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiktoria

Comfortable stay

Customer review rating 4.7/5

Him A. Business - 21/11/2020 Confirmed reviews ALL

Staff helpful and polite. Nice room

Thank you for your great comment !

Well located, have a beautiful view from the river and the town centre. It was a pleasure being host by your team.

Customer review rating 4.7/5

Catherine S. Business - 14/11/2020 Confirmed reviews ALL

All was amazing and I really liked the overview from my rooms windows. It helped me to relax as I was a bit stressed. Thanks

Dear JOANA L., We very much appreciate your comments regarding your stay at Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We are glad you enjoyed your experience with us. We are looking forward to seeing again on your next visit, also to be more of a luxurious than your previous stay. Sincerely, Chris McGrath Night Supervisor

Well located

Customer review rating 4.7/5

Konstantinos P. Families - 07/11/2020 Confirmed reviews ALL

Nice reception staff. Rooms have been let down. Although very clean and tidy maintenance work needs to be done as soon as possible especially at windows and A/C’s.

Dear KONSTANTINOS P., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your comments regarding the windows and the air con. We have put your thoughts into consideration and will be actioned prompt. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris McGrah Night Supervisor

Lovely greeting

Customer review rating 4.7/5

Alessandra M. Couples - 03/11/2020 Confirmed reviews ALL

We stayed with you for our wedding night. We loved our stay with you. The room was great, the bed was amazing, one of the best nights sleep we've had in ages. Everything was of excellent standard. The only downfall was that when I booked it said we would have free soft drinks and was told that due to COVID all fridges have been emptied, which is understandable, however there was no alternative for the free soft drinks, which is one of the reasons we booked with you.

Dear ALESSANDRA m., Thank you very much for your great comment and it was a pleasure to host you. We have removed all soft drinks in all our Privileged rooms inline with our Covid-19 protocols and measures that we have putted in place, However I am disappointed to learn that our team did not give you an alternative choice as we would normally invite our guests to our Bar to use the benefits of the Privileged rooms in order to have a relaxing time. Please rest assured that I have now personally addressed your points to the relevant teams in order to prevent any future re-occurrence. Please let me know if you have any plans of returning to Bedford so I could personally take care of your reservation. Please contact me at HB… and I will ensure you another pleasant stay here with us. I hope to welcome you back with open arms as our regular guests during your visit here in the beautiful county town of Bedfordshire. Sincerely, Jason McAlpine Front Office Manager

A gem that I didn't expect

TripAdvisor rating 4.0/5

Donald M 03/11/2020 TripAdvisor review

All I needed was a short overnight around Bedford but I soon wished it had been longer. The bedroom was very attractively designed, with a great view over the river and swans, and with good facilities. Even a Nespresso machine! And the dinner was delicious. I'm tempted to go back for longer.

Dear Donald M, Thank you so much for the great comments! We hope to see you soon again.

Good stay

Customer review rating 4.7/5

A A. Couples - 02/11/2020 Confirmed reviews ALL

It was pleasant the room and shower was nice and clean it was a good experience

Dear A., We very much appreciate your comments regarding your stay at the Mercure Bedford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris McGrath Night Supervisor

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