Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 460 reviews

Mercure Bedford Centre Hotel - Image 1
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Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE RIVERSIDE RESTAURANT

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  460 reviews

Customer review rating 2.5/5

Natasha V. Couples - Confirmed reviews ALL

Check in was easy, friendly receptionist. Room clean and serviceable. Aircon in room fluctuates between cold and hot, making it difficult to be comfortable as the unit blows air directly onto the bed. T/c facilities kept in strange place that made no sense, no power for the kettle in that part of the room. Bathroom fan on 24/7 creating noise making it difficult to sleep. Noise complaint regards room next door with little action taken by night team. Visited bar briefly, the lone team member openly playing on his phone as it wasn't busy was not a good look. Breakfast leaves a lot to be desired, the hotel was not very busy and the breakfast should have been plated in order to keep product fresh. Instead, all items sitting under hot lamps becoming barely edible. Plates on buffet wet from dish washer and not polished. Staff not very friendly and welcoming, creates an awkward atmosphere.

Customer review rating 4.5/5

Colin C. Business - Confirmed reviews ALL

A very friendly and pleasant stay at a lovely hotel.

Dear Colin C., Thank you for taking the time to share your positive feedback regarding your recent stay at Mercure Bedford Centre Hotel. We are delighted to hear that you found our hotel comfortable and appreciated the attentiveness of our staff. It is our aim to provide a friendly atmosphere, and we are pleased that you experienced this during your visit. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 4.5/5

Ian G. Business - Confirmed reviews ALL

consistent, good location, friendly staff, clean room

Dear Ian g., Thank you for taking the time to share your positive experience at Mercure Bedford Centre Hotel. We are delighted to hear that you found your stay comfortable, enjoyed our convenient location, and appreciated the cleanliness of your room. It is especially gratifying to know that our staff made a positive impression during your visit. Your feedback is invaluable to us and motivates our team to continue providing exceptional service. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 3.5/5

Steven R. Families - Confirmed reviews ALL

Comfortable bed but the bathroom was in need over a refurbishment. Bath seemed to leak after a shower and no plug for the sink

Dear Steven R., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found our location convenient and enjoyed the comfort of your bed. However, I sincerely apologize for the condition of the bathroom and the issues you encountered. Please be assured that we continually evaluate our facilities to enhance the guest experience, and your comments will be taken into consideration. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 4.0/5

Ian F. Couples - Confirmed reviews ALL

Still okay, stayed many times.

Dear Mr F., Thank you for your continued patronage and for sharing your thoughts. We are pleased to hear that you find our location satisfactory and appreciate your loyalty. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Mercure Bedford Centre Hotel

Other web-users rate our hotel

  • 657 reviews 8.9/10 Location
  • 1,196 reviews 6.5/10 Room
  • 782 reviews 8.1/10 Service
  • 14 reviews 7.1/10 WiFi
  • 463 reviews 5.4/10 Cleanliness
  • 362 reviews 7.7/10 Breakfast
  • 279 reviews 3.8/10 Amenities

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