Mercure Bedford Centre Hotel

The outside of the hotel was a bit dated but the interior was well-presented. The walk from the car park was through a long internal corridor and the car park entrance door did not have a key entry system - had to phone reception for entry. We were booked into a large room with City/River Views on a very hot day(over 34C). The outside of the windows were clearly in need a cleaning. The aircon on our floor and in our room had failed and Reception were able to transfer us to another room on another floor where the aircon worked excellently. However due to large rooms being unavailable, this room was a lot smaller and with a smaller bathroom than our original booking. The room was very clean and the bed comfortable and we had a peaceful night's sleep, The buffet breakfast had a very good selection of options. On checking out we were reimbursed the difference between the room charges - thankyou.

Party of 4 Adults and a 6 yr old. Hotel provided excellent rooms for us with River Ouse views. Our meals were very good with Buffet style cooked breakfast and /or pastries. A good choice to stay for 3 days /2 nights .. We will return again if we are in Hertfordshire again. Thank you

Overall it was very good. Warm and friendly welcome, large clean room and good food.

stayed here sat to sunday amazing all round! lovely helpful receptionist smile on her face throughout especially with a couple who dident have an ounce of brain between them handled that situation brilliantly the lovely young lady in the breakfast hall again smiling throughout helpful and happy to assist great 2 staff there mercure hotel!!!! will definitely stay again perfect night!

Central hotel overlooking the river. It looks like the rooms have just been redecorated. My room was spotless, nicely decorated with a great big shower. Everything worked with a nice view of the river.