Novotel Leeds Centre Hotel 4 stars

All very nice, ready check in, buffet staff at breakfast all very nice. Good bar for the evenings.

From the horrids towels in the bathroom, unimaginative breakfast and the stained mattress,it was terrible.I am paying premium,I deserve better.

Great from booking to arrival, our dog was welcomed. We were offered breakfast at £10 I asked if there were vegsn options and I was told yes so we booked breakfast. Unfortunately, there were no vegan options. The breakfast host kindly found some alternative milk, soya but I was unable to have a latte with it as the latte comes from a machine. I had an americano with soya milk and I'm sorry but the coffee was horrible regardless of the milk. I had fruit & Fibre cereal with soya milk and a banana not worth £10. I'd have happily not booked breakfast had I been told there were not options. Even the mushrooms were cooked in butter. Please in the future can you offer some plant based alternatives.

Lovely room, clean and spacious. Well run hotels with good quality room fixtures and fitting and bedding. A few minutes to walk into the centre of Leeds.

Excellent location, clean, comfortable, very friendly and efficient service.

I was not happy how the online checking system. The receptionist and general manager dealt well with my complaint really well. I was very satisfied with there reply. I enjoyed the general atmosphere of the Hotel.

Thalia at check in was lovely and helpful. Car park situation very frustrating as the website is not explicit in saying that it is expensive paid for parking on and off site- it just says (extra ) next to cat parking. It doesnt say parking is limited and you may have to park off site.

We had to stay in Leeds during the Covid lockdown in Jan 2021. The hotel was nearly empty and for obvious reasons the restaurants and bar areas were closed. We found the reception staff to be very welcoming and extremely helpful. Breakfast and dinner were both available as room service, the menu choice was good given the circumstances, the quality was excellent and delivery prompt.

I hadn't been to this hotel for nearly 18 months and yet the lady on reception recognised me and greeted me warmly. The rooms are comfortable, the location good for the station and city centre, and the room service that's required at the moment delivered tasty food in a timely manner. Thanks.

The room was nice not great . staff responsive to all needs , previously stopped here when the breakfast was superb not average , obviously lots of service and quality lost due to coronavirus . the hotel was situated near to town centre ,shops and restaurants

night in Leeds for first time in months to meet with friends in local pub. Hotel was very clean and staff suitably protected. Covid protocols well signed. Staff very helpful , friendly and professional as always.

I use this hotel quite a lot so I know what to expect. All the staff are friendly, rooms are clean (as is everywhere else) added benefit this time of ear out to help out so 2 steak meals cost less than £17.

I would not recommend staying at novotel hotel premier is much better and better service and price and when I complained nothing was done very bad experience would not recommend it for family or business

Checked in online so room card was ready for collection on arrival. Staff friendly and helpful. Onsite restaurant was good, although prices a tad overpriced however they did have an offer. Bar prices were what you would expect from any hotel.. Prosecco was on offer between 4 and 8 pm at £15 a bottle

The room was brilliant - large, great furnishings, very clean, very comfy bed and nice touches like coffee machine and DAB radio. However no control over individual lamps was quite annoying, and only plug socket only on one side of the bed. Being on the 1st floor there was lots of noise from bar below in the afternoon, and in the night the fridge light flickered relentlessly so had to be switched off at the mains. Would definitely stay here again - a really good hotel with really good value room prices.