Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,438 reviews

Novotel Leeds Centre - Image 1
Novotel Leeds Centre - Image 2
Novotel Leeds Centre - Image 3
Novotel Leeds Centre - Image 4

Description

Hotel extras

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,438 reviews

TripAdvisor Rating  4.2/5  2,807 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Danielle (reception) showed genuine empathy and great customer service

Customer review rating 5.0/5

Toni T. Business - Confirmed reviews ALL

This is my second visit due to work. Grwat location, lovely service, room and fantastic breakfast. Will definitely continue to come here. Highly recommended

Customer review rating 4.5/5

Ashwood F. Business - Confirmed reviews ALL

I stayed here for 5 nights, friendly staff, lovely atmosphere, comfortable, warm and friendly. Good location, good breakfast, good gym, sauna and steam room.

Customer review rating 3.5/5

Paul S. Business - Confirmed reviews ALL

I was very satisfied with almost all aspects of the hotel but the air conditioning (room 643) was very dated and not effective. I had it turned up fully but it only produced a modest amount of warm air and the far right of the vent was actually producing cold air. Given my stay was in January, I had to make use of the extra duvet in the cupboard to try to warm up.

Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you enjoyed your stay with us. However, I am sorry to learn that the temperature control system in your room fell below expectations, particularly during the colder month of January. Your comments regarding the effectiveness of the heating system are important to us, and I appreciate your understanding in utilizing the extra duvet provided. We constantly strive to enhance our guests' experiences and will take your feedback on board for improvement Thank you, again, and we hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 3.5/5

Nick T. Business - Confirmed reviews ALL

nice welcome good location good dinner room service TV picture quality was very poor coffee machine was crap decent breakfast good location

Thank you for your feedback. I am pleased to hear you enjoyed our location and the dining options. However, I am sorry that the TV picture quality and coffee machine fell below your expectations. Your comments will be taken into consideration for future improvements and we do hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,550 reviews 9/10 Location
  • 1,931 reviews 8/10 Room
  • 1,644 reviews 9.4/10 Service
  • 26 reviews 7.5/10 WiFi
  • 898 reviews 8.6/10 Breakfast
  • 829 reviews 7.7/10 Cleanliness
  • 5 reviews 2/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Leeds