Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,265 reviews

Novotel Leeds Centre - Image 1
Novotel Leeds Centre - Image 2
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Novotel Leeds Centre - Image 4

Description

Hotel extras

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking

Our accommodation(s)

Book this hotel
Room 1

A modern spacious room with queen-size bed, en-suite bath/shower or walk-in shower, ergonomic work area, 55" LCD TV, hair dryer, minibar fridge, Nespresso coffee maker, complimentary WiFi. Max 2 adults.

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Radio in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 1 x Queen size bed(s)

All our Superior rooms features with added products and services including Nespresso coffee machine. Extra bathroom amenities, bathrobe and slippers. Complimentary welcome drinks, mineral water and WiFi. Up to 2 adults and 2 children

Max. number of persons
4
Area
From 25 / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Radio in bathroom
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof doors

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 196 rooms
  • 10 rooms for people with reduced mobility
  • 20 family rooms
  • 5 connecting rooms
  • 196 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Video game area
  • Play area
  • Children''s TV Channels

Well-being

Steam Room (Residents)

  • On site

Fitness Room (Residents)

  • On site

Sauna facilities (Residents)

  • On site
  • On site
  • Indoor parking
  • Private
  • 70 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft
  • Parking pricing: 18 GBP 18 GBP Per day

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking

Accessibility

  • Elevators
  • Accessible parking

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Cooking style
Regional
Chef name
Richard Banks
Capacity
100
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Private lounge
  • Musical Atmosphère

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Self service continental buffet selection and full English hot buffet breakfast. Served from 6 am to 10 am Monday to Friday and from 7 am to 11 am on Saturdays, Sundays and Bank Holidays

Fitness Room with basic gym equipment, sauna and steam room (changing room, toilets and shower). Residents only, please register at the hotel Reception on the first day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,265 reviews

Customer review rating 5.0/5

Lauren H. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words and amazing review regarding your recent stay. We are pleased to hear that you found our team helpful and your room clean. Your satisfaction is important to us, and we look forward to welcoming you back soon. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Anthony G. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our location convenient and the booking process effortless. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

John D. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our facilities, location, and breakfast. We are delighted to hear that our staff made a positive impression and that you found your room comfortable. We look forward to welcoming you back on your next visit. Best regards, Novotel Leeds Centre

Customer review rating 3.5/5

Neil S. Families - Confirmed reviews ALL

Dear Neil S., Thank you for your feedback regarding your recent stay. We are pleased to hear you found our location convenient and the cleanliness to your satisfaction. We acknowledge your concerns about breakfast and parking, and we appreciate your comments as they help us improve our services. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Tim B. Solo - Confirmed reviews ALL

Dear Tim B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our warm welcome, comfortable accommodations, and excellent breakfast. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Leeds Centre

Dear Guest, Thank you for your kind words and amazing review regarding your recent stay. We are pleased to hear that you found our team helpful and your room clean. Your satisfaction is important to us, and we look forward to welcoming you back soon. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Anthony G. Couples - Confirmed reviews ALL

Very pleased ,easy to book and central to the city and station so good location.

Dear Guest, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our location convenient and the booking process effortless. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

John D. Friends - Confirmed reviews ALL

Staff extremely helpful and friendly, enjoyed the breakfast. Rooms of a very comfortable and all round standard

Dear Guest, Thank you for your kind words regarding our facilities, location, and breakfast. We are delighted to hear that our staff made a positive impression and that you found your room comfortable. We look forward to welcoming you back on your next visit. Best regards, Novotel Leeds Centre

Customer review rating 3.5/5

Neil S. Families - Confirmed reviews ALL

Decent stay. Breakfast was chaos and car park is very tight.

Dear Neil S., Thank you for your feedback regarding your recent stay. We are pleased to hear you found our location convenient and the cleanliness to your satisfaction. We acknowledge your concerns about breakfast and parking, and we appreciate your comments as they help us improve our services. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Tim B. Solo - Confirmed reviews ALL

As always, a warm welcome and a comfortable, quiet room. Excellent breakfast too.

Dear Tim B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our warm welcome, comfortable accommodations, and excellent breakfast. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Philip B. Couples - Confirmed reviews ALL

Well located, comfortable and clean room. Excellent staff on the reception and in the soap factory kitchen.

Dear Philip B., Thank you for your kind words regarding our location, room comfort, and the service provided by our team. It is always rewarding to receive such positive feedback, and we are pleased to know that you enjoyed your stay with us. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Linda R. Solo - Confirmed reviews ALL

Had weekend break to visit Leeds good location good service great room only downside parking costs

Dear Linda R., Thank you for your positive feedback regarding your recent stay at Novotel Leeds Centre. We are pleased to hear that you enjoyed our well-designed rooms and the service provided. We understand that parking costs can be a concerning additional cost, but would like to assure you that our pricing is competitive to local car parks. We hope the car parking charges do not deter you from a future visit and we do hope that we have the opportunity to welcome you back in the near future Warm regards, Novotel Leeds Centre

Customer review rating 4.5/5

A S. Couples - Confirmed reviews ALL

Excellent

Dear A S., Thank you for your positive feedback regarding our location and overall experience. We are delighted to hear that you found our hotel to your satisfaction. We hope to welcome you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

James B. Couples - Confirmed reviews ALL

Everything went smoothly - from check-in, housekeeping tidying room, bar service and check-out.

Dear James B., Thank you for your kind feedback. We are delighted to hear that your stay was enjoyable and that our services met your expectations. It is always our goal to provide a seamless experience for our guests. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

Andrew M. Solo - Confirmed reviews ALL

Novotel Leeds City Centre is in a great location 5 minutes walk from the train station, easy check-in, friendly helpful staff, room was big and spacious, bed very comfortable, bathroom good size and room very clean

Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, spacious accommodations, and the service provided by our staff. We look forward to welcoming you back in the future. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 3.0/5

John S. Business - Confirmed reviews ALL

Air cooling is not air conditioning

Dear John S., Thank you for sharing your feedback regarding the air cooling in your room. We currently do not have air conditioning in the bedrooms however we will be certain to share tur feedback with our owners who are constantly looking at future developments. We apologise for any discomfort this may have caused during your stay. Your comments are valuable to us, and we appreciate your insights. Warm regards, Novotel Leeds Centre

Customer review rating 4.5/5

Satinder G. Business - Confirmed reviews ALL

I thought the staff were very helpful throughout the hotel.

Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff made a positive impression on you with their helpfulness. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 4.0/5

Adrian B. Couples - Confirmed reviews ALL

Nkce room, some tlc required like carlert needs a good clean and curtains starting to wear out

Thank you for your feedback regarding your recent stay at Novotel Leeds Centre. We appreciate your comments about the room's condition and will take them into consideration for future improvements. We are pleased to hear you enjoyed our location. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 4.0/5

John T. Couples - Confirmed reviews ALL

Good stay with great staff on reception providing check in.

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our reception team. We look forward to welcoming you back in the future. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 3.0/5

Grahame K. Business - Confirmed reviews ALL

Had to change rooms for the apparent smell of dogs in the room I was first given. Receptionist was charming and changed the room without question. However, I didn't actually realise that dogs were permitted which I have to say is disappointing. Otherwise the stay was ok.

Thank you for your feedback regarding your recent stay with us. I apologise for the inconvenience caused by the dog smell in your original room. While we do welcome pets in certain areas of the hotel, we strive to maintain a comfortable environment for all our guests and perform a deep clean on a room after a pet has stayed. I appreciate your understanding in switching rooms and your kind words about our team. We hope to have the opportunity to serve you better in the future. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 5.0/5

Robert M. Business - Confirmed reviews ALL

A first rate experience from check in to check out.

Dear Robert M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you had a first-rate experience from check-in to check-out. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Stayed here twice now it’s in a perfect location 5 min walk from the train station. With a handy weatherspoons there staff always happy and friendly. Breakfast is a good selection as well

Dear Guest, Thank you for your kind words regarding our prime location and the friendly service you experienced during your stays. We are pleased to hear that you enjoyed our breakfast selection as well. We look forward to welcoming you back to Novotel Leeds Centre. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Paul W. Couples - Confirmed reviews ALL

An excellent overnight visit

Thank you for your great feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay with us and Carla will be delighted to read your kind comments!. We look forward to welcoming you back for another excellent visit. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 5.0/5

Steve D. Couples - Confirmed reviews ALL

always pleasant

Thank you for your kind words regarding our location, cleanliness, and the pleasantness of our staff. We are delighted to hear that you had a positive experience during your stay with us and we hope to welcome you back in the future Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 5.0/5

Simon L. Solo - Confirmed reviews ALL

Great service and customer care, lovely breakfast, and bedrooms clean, comfortable bed.

Thank you for your kind feedback. We are delighted to hear that our reception team made you feel welcome and that you enjoyed our service, breakfast, and your room. We look forward to welcoming you back in the future Warm regards, Joanne Joyce Guest Services Manager

Other web-users rate our hotel

  • 1,542 reviews 8.9/10 Location
  • 1,843 reviews 7.9/10 Room
  • 1,566 reviews 9.2/10 Service
  • 24 reviews 7.2/10 WiFi
  • 877 reviews 8.4/10 Breakfast
  • 804 reviews 7.5/10 Cleanliness
  • 5 reviews 4.2/10 Sustainability

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