Novotel Leeds Centre Hotel 4 stars

Name: Novotel Leeds Centre
Address: LEEDS, LS1 4HR, UNITED KINGDOM
Telephone: (+44)113/3969001
Rating: 4.5

Customer review rating 4.5/5 12,986 reviews

ALLSAFE approved hotel

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+ 16 Services

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Novotel Leeds Centre Hotel

Hotel that makes every moment matter

Novotel Leeds Centre hotel is the right choice for guests who are searching for a combination of style, simplicity and comfort. With a prime location in the heart of Leeds city centre, guests are within walking distance to the best shopping, dining and entertainment destinations in the area. Whether you're here for business or pleasure, our friendly and accommodating staff are here to help make your stay a memorable one.

The Soap Factory Cocktail Lounge & Kitchen has strong ties to the city's history, with the restaurant taking inspiration in both design and menu. Relax with a cocktail or two from our expert mixologists, or enjoy the best cuisine Yorkshire has to offer. Explore some of the best destinations the city has to offer, with Leeds Town Hall and the Cathedral of Saint Anne both within touching distance.

Hotel extras

Central location, with a five-minute walk from main station
Locally inspired Cocktail Lounge & Kitchen: The Soap Factory
On-site meeting facilities with a dedicated floor
Advantage 4
Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)The charge is £15 per 24hour
- Bus/coach parking area (Paying)Free
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Languages spoken at the hotel
- English
- Spanish
- French
- Polish
LATE CHECK-OUT UP TO 5PMPaying

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-23:59
- Opening hours : Week-end 00:00-23:59

Fitness centre
Well-being
- Hammam
- Sauna
Tennis
- Clay tennis court(Nearby)
- Grass tennis court (Paying)(Nearby)
- Indoor tennis court (Paying)(Nearby)
- Outdoor tennis court (Paying)(Nearby)

9 meeting room(s)

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR
leeds
united kingdom

Tel: +441133969001

Fax: (+44)113/2426445

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
LBA At 24.14km / 15 miles
By plane
MANCHESTER At 80km / 49.71 miles
By plane
SHEFFIELD At 60km / 37.29 miles
By boat
HULL At 100km / 62.14 miles
By car
M62 JUNCTION 29 At 6km / 3.73 miles
By car
M621 At 4km / 2.49 miles
By car
MI JUNCTION 3 At 1km / 0.62 miles
By train
LEEDS At 0.3km / 0.19 miles

GPS :53.795645, -1.551394

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 queen-size bed and sofa

Accessible room

Max. number of persons: 4

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Superior Room with 1 queen-size bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Bathroom products
Iron(...)

Executive Room with 1 queen-size bed and sofa

Accessible room

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Rooms

Our restaurants and bars

THE SOAP FACTORY KITCHEN

Type of cuisine: Regional

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE SOAP FACTORY

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 9
Maximum size: 100 m²
Maximum capacity: 100 people
Maximum banquet capacity: 80 people

Find out more

Good location very clean pleasant staff

Heather Couples - 25/10/2020 Confirmed reviews ALL

From the moment we checked in and found Rose petals chocolates and balloons on our bed we knew we where going to have a very pleasant stay. The hotel was clean and we felt safe with all that’s going on.

Effortless

Peter L. Solo - 25/10/2020 Confirmed reviews ALL

Good room , helpful staff ,safe pain free experience

Good location

Vicky Couples - 25/10/2020 Confirmed reviews ALL

Nice hotel large space rooms clean easy to grrr to bar nice staff friendly

Dear Vicky C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Perfect location, so clean

Grace Couples - 24/10/2020 Confirmed reviews ALL

This is our second stay in the past few months and wouldn’t go anywhere else. Absolutely spotless and so close to all restaurants etc

Dear Jordan L., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Great overall experience

Anonymous Business - 24/10/2020 Confirmed reviews ALL

Have stayed 3 times now most recently for 4 nights. Each time the staff have been great friendly but not in a forced way just easy going, welcoming and helpful. The rooms are a really good size, clean, comfortable with lovely decor. Good menu in the restaurant and bar and the dishes I've had were really good. Would highly recommend.

Dear Aaron A., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Ellen Families - 22/10/2020 Confirmed reviews ALL

Very friendly and helpful staff

Dear Ellen C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Perfect location

Lili Couples - 20/10/2020 Confirmed reviews ALL

it was a super cozy hotel

Hi Leiya, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Guest Services.

Excellent

Anne-charlotte Business - 19/10/2020 Confirmed reviews ALL

The room was clean and stunning, with good amenities. The staff was very polite, fast and welcoming.

Dear Ms P., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Perfect Location

Anonymous Business - 19/10/2020 Confirmed reviews ALL

Seamless and easy.

Hi Lee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Guest Services.

Not clean

Laura A. Couples - 18/10/2020 Confirmed reviews ALL

Stains on the floor, toilet was dirty, rubbish left on the floor from previous guests.

Dear Laura/Lewis a., Thank you for responding to our survey and for your feedback. Please accept my apologies for this experience which is not typical of our usually good standards. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Monika Rominska

Nice room, shocking service at breakfast

Sarah Couples - 18/10/2020 Confirmed reviews ALL

The room was clean and spacious, could have done with more than 2 tea bags, but the receptionist happily supplied more when asked. The entire stay was let down by breakfast. We selected half 9 to go down for food. We were shown a seat and then sat for FOURTY minutes without so much as a drink. I had to ask for one and we were told our food would be out soon, strange as we hadn't said what we wanted. Full English was brought out, eggs had been stood for so long they were inedible. 3 seperate tables had given up on waiting for food. We were never offered a drink (had to ask), we weren't offered cereal, fruit or pastries, despite being able to see them. Our food was put in front of us and the waitress scurried away, we had no cutlery! So we had to wait another 5 minutes to actually eat. It was after 11am that we managed to get out from breakfast, meaning we did not make our lunch reservation that we were really looking forward to because we had just had breakfast.

Dear Sarah W., Thanks for email and sorry for the delay. Firstly, please accept my sincere apologies for the standards of breakfast received on your stay, Unfortunately, that particular day Breakfast was hit with large number of guests at the same time, however this is not an excuse for the poor experience. please be assured appropriate staff re-training is now being undertaken reviewing our breakfast service. Thank you for your valuable feedback and as a result whilst we are trying to improve our service in these difficult times I understand reception have given complimentary car park on check out,However I would like to offer you complimentary breakfast and a free executive upgrade when you visit us in future. Please contact me directly at h3… and we will arrange this for you. Sincerely, Baz, Food and Beverage Manager

Located well

Anonymous Couples - 18/10/2020 Confirmed reviews ALL

Good

Hi Simon,, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Good stay

Danniella L. Couples - 18/10/2020 Confirmed reviews ALL

Hotel is lovely. Staff is great and friendly. Food could be better

Dear Danniella, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Guest Services.

Well located

Liam H. Couples - 13/10/2020 Confirmed reviews ALL

Great hotel , not a great sleep

Dear Liam, Thank you for taking the time to share your feedback, I am sorry you didn't sleep well, our Housekeeping team will ensure all ok with the bed in your room. We hope to welcome you back to our hotel very soon! Sincerely, Louise Guest Services.

Very friendly & to a high standard

C B. H. R. T. N. L. Families - 10/10/2020 Confirmed reviews ALL

Great location got all falities u need very inviting friendly atmosphere & warm welcoming staff would recommend to friends & family certainly will rebook when next in L.

Dear Ian B., We very much appreciate your comments regarding your stay at the Novotel L. Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Excellent Staff

Anonymous Business - 09/10/2020 Confirmed reviews ALL

We stayed two nights to attend a course, given the current restrictions there were very few guests and very few staff. All of the staff were very friendly and helpful and work working extremely hard covering a number of roles. Everywhere was clean with lots of sanitiser etc. we felt totally safe.

Dear Melanie A., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Excellent location and venue

Jo Business - 09/10/2020 Confirmed reviews ALL

Extremely close to the train station, very clean and pleasant. Was on a two day course at the hotel so made sense to stay over and the food was excellent. My only issue was despite strict social distancing rules when it came to the pre-booked lunches, despite the restaurant being practically empty, all 11 of us were squashed on to two long tables with absolutely no distancing forcing us to be literally pressed against the people on either side of us and with less that a metre distance from the person facing us. Other than that, it was great.

Modern, clean and good location

Anonymous Business - 09/10/2020 Confirmed reviews ALL

Very pleasant stay, nice modern hotel and very helpful staff. We got a free upgrade on checkin. Despite the huge brand new smart tv in the room, online services like Netflix were disabled. This was the only thing that let it down, seems a shame they don’t have something fairly simple like that these days after a lot of effort has gone into making it a modern and swish design. (And an expensive TV, that would definitely come with those services buying it off the shelf as a consumer).

Dear Mr P., Thank you for taking the time to share your feedback, this will be shared with the Management team. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Great location

Michaela Couples - 06/10/2020 Confirmed reviews ALL

loved our stay here great location not to far from city centre . Rooms are very spacious . We were asked if wanted a bath and shower room or just a shower. We opted for the bath and shower. Covid restrictions all in place didn’t feel uncomfortable at any time . What’s app reception for more tea cups , were brought up within minutes. Would definitely stay again no problem.

Dear Shaun S., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Good location with parking

Sarah F. Friends - 06/10/2020 Confirmed reviews ALL

Lovely clean hotel great location with parking

Hi Sarah,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Guest Services.

Our most recent 20 reviews

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