Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,193 reviews

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Novotel Leeds Centre - Image 1
Novotel Leeds Centre - Image 2
Novotel Leeds Centre - Image 3
Novotel Leeds Centre - Image 4
4 Whitehall, Whitehall Quay, LS1 4HR LEEDS, United Kingdom

Description

Hotel extras

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 queen-size bed

Photo out of - Superior Room with 1 queen-size bed

A modern spacious room with queen-size bed, en-suite bath/shower or walk-in shower, ergonomic work area, 55" LCD TV, hair dryer, minibar fridge, Nespresso coffee maker, complimentary WiFi. Max 2 adults.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Radio in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

All our Superior rooms features with added products and services including Nespresso coffee machine. Extra bathroom amenities, bathrobe and slippers. Complimentary welcome drinks, mineral water and WiFi. Up to 2 adults and 2 children

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Radio in bathroom
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof doors

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Telephone
Fax +44 113 242 6445
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 196 rooms
  • 10 rooms for people with reduced mobility
  • 20 family rooms
  • 5 connecting rooms
  • 196 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Video game area
  • Play area
  • Children''s TV Channels

Well-being

Steam Room (Residents)

  • On site

Fitness Room (Residents)

  • On site

Sauna facilities (Residents)

  • On site
  • On site
  • Indoor parking
  • Private
  • 70 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft

  • Parking pricing: 21.58 € 18 GBP Per day

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking

Accessibility

  • Elevators
  • Accessible parking

THE SOAP FACTORY KITCHEN

Photo out of - THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Cooking style
Regional
Chef name
Richard Banks
Capacity
100
Accessibility
Accessible service
4 Whitehall, Whitehall Quay, LS1 4HR Leeds, United Kingdom
Telephone +44 113 242 6446
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Private lounge
  • Musical Atmosphère

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Self service continental buffet selection and full English hot buffet breakfast. Served from 6 am to 10 am Monday to Friday and from 7 am to 11 am on Saturdays, Sundays and Bank Holidays

Fitness Room with basic gym equipment, sauna and steam room (changing room, toilets and shower). Residents only, please register at the hotel Reception on the first day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,193 reviews

Customer review rating 4.5/5

Stallan A. Friends - Confirmed reviews ALL

Dear Stallan A., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff provided you with helpful and professional service. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Tim B. Solo - Confirmed reviews ALL

Dear Tim, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the quiet and comfortable atmosphere, as well as our breakfast offerings. We look forward to welcoming you back for another excellent experience. Best regards, Novotel Leeds Centre

Customer review rating 3.0/5

David B. Couples - Confirmed reviews ALL

Dear David, Thank you for your feedback. We are sorry to hear about your experience and the concerns raised regarding your room allocation and check-in process. Please be assured that we will investigate this with the team. Our team is available 24/7 to assist guests during their stay, and we regret that your arrival experience did not meet expectations. Thank you for bringing this to our attention, and we hope we have the opportunity to welcome you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

Farah M. Business - Confirmed reviews ALL

Dear Farah, Thank you for your kind words regarding your recent stay at Novotel Leeds Centre and for choosing to stay with us again. We are delighted to learn that you found our location convenient, enjoyed our friendly staff, and appreciated the excellent breakfast service. It is also gratifying to hear that any housekeeping issues were addressed to your satisfaction. Your feedback regarding the cleanliness of the bedroom and bathroom is greatly appreciated, as we strive for the highest standards. We thank you for your continued loyalty and look forward to welcoming you back in the future and thank you for your recommendation. Kind Regards Novotel Leeds Centre

Customer review rating 4.0/5

Kathy D. Families - Confirmed reviews ALL

Dear Kathy, Thank you for your positive feedback regarding the perfect location of our hotel. We are delighted to hear that your stays were convenient for visiting the university. We look forward to welcoming you back for your future visits. Best regards, Novotel Leeds Centre

Dear Guy, Thank you for your loyalty over the past decade. We appreciate your feedback regarding the perceived decline in standards and customer experience. Your insights are valuable to us as we continuously strive to enhance our services and we hope we can restore you confidence in us on any future visit Kind Regards Novotel Leeds Centre

Customer review rating 5.0/5

Gordon I. Couples - Confirmed reviews ALL

The staff at Novotel leeds were very friendly and helpful. The hotel was clean and tidy and the buffet breakfast was good and had a wide range to choose from. Checking in was straightforward and express check out was great.

Dear Gordon, Thank you for your kind words regarding our friendly staff, cleanliness, and breakfast selection. We are pleased to hear that you enjoyed a smooth check-in and express check-out experience. Your positive feedback is greatly appreciated and we hope we have the pleasure of welcoming you back very soon. Kind regards Novotel Leeds Centre

Customer review rating 1.0/5

Henry U. Families - Confirmed reviews ALL

Room 604 had like an engine smoke smell. Me and my wife thought it was coming from outside only to realize that our room was next to a generator. Avoid this room at all cost especially if you have asthma or any lung problem.

Dear Henry, Thank you for taking the time to share your feedback. We are very sorry to learn that you experienced an unpleasant smell in your room during your stay. This is certainly not the experience we want for our guests, and we understand how concerning this must have been. While we were unaware of the issue at the time, we are sorry that it impacted your stay. We have shared your comments with our maintenance team so that the matter can be fully investigated and any necessary action taken. Thank you again for bringing this to our attention. We value all guest feedback as it helps us improve, and we do hope to have the opportunity to welcome you and your wife back in the future for a more comfortable stay.. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Colin P. Couples - Confirmed reviews ALL

Great stay at the Novotel hotel leeds, ideal location with parking, staff friendly and pleasant, can't fault anything, this is our third time at this hotel and would not stay elsewhere when visiting Leeds, so a massive thankyou to the team at the Novotel hotel leeds for making our stay so enjoyable.

Dear Colin, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our location ideal and appreciated the friendliness of our staff. It is always rewarding to know that our guests enjoy their time at our hotel, and we are grateful for your continued patronage. We look forward to welcoming you back on your next visit to Leeds. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Stallan A. Friends - Confirmed reviews ALL

The hotel staff were really helpful and professional.

Dear Stallan A., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff provided you with helpful and professional service. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Tim B. Solo - Confirmed reviews ALL

Another quiet and comfortable stay, with tasty breakfast.

Dear Tim, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the quiet and comfortable atmosphere, as well as our breakfast offerings. We look forward to welcoming you back for another excellent experience. Best regards, Novotel Leeds Centre

Customer review rating 3.0/5

David B. Couples - Confirmed reviews ALL

On checking in we were not given the option of a room with either bath or shower. When we requested a room with a shower we were told only two rooms with showers were available which were accessible rooms. Really. Got to room and the sofa bed was already made up. Clearly we were allocated someone else’s room. After An hour we left the room to go to the bar only to find a man outside trying to gain access. He said he too had been allocated this room. Check in very poor

Dear David, Thank you for your feedback. We are sorry to hear about your experience and the concerns raised regarding your room allocation and check-in process. Please be assured that we will investigate this with the team. Our team is available 24/7 to assist guests during their stay, and we regret that your arrival experience did not meet expectations. Thank you for bringing this to our attention, and we hope we have the opportunity to welcome you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

Farah M. Business - Confirmed reviews ALL

I always enjoy staying at Novotel Leeds Centre, and it is one of my favourite hotels when visiting Leeds. The staff were very friendly and helpful, making my stay comfortable and welcoming. Breakfast service was excellent. Although there was an issue with housekeeping, it was resolved quickly and professionally. Overall, the bedroom and bathroom were spotless, and I had a very pleasant stay. I would happily return and recommend the hotel to others.

Dear Farah, Thank you for your kind words regarding your recent stay at Novotel Leeds Centre and for choosing to stay with us again. We are delighted to learn that you found our location convenient, enjoyed our friendly staff, and appreciated the excellent breakfast service. It is also gratifying to hear that any housekeeping issues were addressed to your satisfaction. Your feedback regarding the cleanliness of the bedroom and bathroom is greatly appreciated, as we strive for the highest standards. We thank you for your continued loyalty and look forward to welcoming you back in the future and thank you for your recommendation. Kind Regards Novotel Leeds Centre

Customer review rating 4.0/5

Kathy D. Families - Confirmed reviews ALL

Stayed twice viewing university’s easy both times

Dear Kathy, Thank you for your positive feedback regarding the perfect location of our hotel. We are delighted to hear that your stays were convenient for visiting the university. We look forward to welcoming you back for your future visits. Best regards, Novotel Leeds Centre

Customer review rating 4.0/5

Graham E. Business - Confirmed reviews ALL

Hotel great, clean and tidy

Dear Graham Thank you for your positive feedback regarding your recent stay and for choosing to stay with us again. We are delighted to hear that you found our hotel and staff to be great, as well as clean and tidy. Your appreciation motivates our team to continue providing excellent service, and we hope we have the pleasure to welcome you back very soon. Kind regards Novotel Leeds Centre

Customer review rating 4.5/5

Leslie S. Couples - Confirmed reviews ALL

A very comfortable stay.

Dear Leslie, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our central location and found your accommodations comfortable. We look forward to welcoming you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

Helen G. M. Business - Confirmed reviews ALL

Although staying for work I was able to relax and feel extremely comfortable whilst in the hotel. The staff were all exceptionally friendly and helpful, especially those in the restaurant where I dined most evenings. Food and service were good and very reasonably priced. A big thank you to all staff for making my stay so comfortable.

Dear Helen, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience while balancing work and relaxation. It is particularly gratifying to know that our staff made a positive impression on you, especially in the restaurant. Your appreciation of our food and service is truly valued, and I will ensure your compliments are shared with the team. Best regards, Novotel Leeds Centre

Customer review rating 4.5/5

Mark W. Business - Confirmed reviews ALL

Everything is great apart from the coffee

Dear Mark W., Thank you for your positive feedback regarding our meeting venue. We are pleased to know that everything met your expectations. Your comments about the coffee will be taken into consideration as we strive to enhance our offerings. Best regards, Novotel Leeds Centre

Customer review rating 3.5/5

Grahame K. Business - Confirmed reviews ALL

Room was fine but I just wish all rooms had bottled or canned water provided, seems a bit petty when you are never sure if you can drink the tap water. I also question the value of the loyalty scheme. If I manage to reach Gold Standard by November this year I believe it will expire at the end of December. Also I never seem to find good deals at Accor hotels when I use the App, Booking.com usually comes up with much better options

Dear Grahame, Thank you for taking the time to share your thoughts regarding your recent stay. We appreciate your feedback on the room amenities and understand your preference for bottled or canned water. Whilst the tap water is safe to drink, we are currently in the process of introducing filtered water stations on every floor, providing guests with convenient access to filtered drinking water whilst also helping us to reduce our environmental impact. Regarding the loyalty programme, we value your membership and will ensure your comments regarding the benefits are shared with our loyalty team. We also recommend continuing to check our official channels for the best available rates, as pricing can vary across different booking platforms. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an even better experience. Kind Regards Novotel Leeds Centre

Customer review rating 4.5/5

Rafael V. H. Families - Confirmed reviews ALL

All around good stay. Member recognition as expected as well. Only things to note are the key cards seem to be failing regularly and the breakfast does not really have lots of veggies, but the latter is just a personal preference. I also was looking for spray to wipe the gym machines, but couldn’t find it anywhere.

Dear Rafael, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your experience and appreciated our member recognition. I acknowledge your comments about the frequency of key card issues, the breakfast selection, and the availability of gym equipment cleaning supplies. Your insights are valuable to us as they help in enhancing our services. Thank you for choosing to stay with us and we hope we have the pleasure of welcoming you back in the near future. Kind Regards, Novotel Leeds Centre

Customer review rating 4.5/5

Elizabeth E. Solo - Confirmed reviews ALL

Friendly staff. Rooms are comfortable and the rain shower is wonderful. Good food in the restaurant. I'll be staying again.

Dear Elizabeth E., Thank you for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated our friendly staff, comfortable rooms, and dining options. We look forward to welcoming you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 4.0/5

Jenny O. Families - Confirmed reviews ALL

The hotel is in a good location with lots of bars and restaurants nearby and just a short walk to the centre. We had a lovely welcome from reception on arrival. Unfortunately we had to get our rooms changed as we were given accessible rooms that were not suitable for us. Overall we had a good stay.

Dear Jenny, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location and received a warm welcome from our reception team. We regret any inconvenience caused by the initial room assignment and appreciate your understanding as we resolved the matter. Your overall satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

Theresa O. Families - Confirmed reviews ALL

Excellent staff lovely venue clean to perfection

Dear Theresa O., Thank you for your kind words regarding our staff, venue, and cleanliness. We are delighted to hear that you had a perfect experience at Novotel Leeds Centre. Your feedback is greatly appreciated and motivates our team to maintain high standards. Kind Regards Novotel Leeds Centre

Customer review rating 5.0/5

Ronan M. Couples - Confirmed reviews ALL

Friendly staff. Comfortable room. Great location.

Dear Ronan, Thank you for your kind words regarding your recent stay at Novotel Leeds Centre. We are delighted to hear that you enjoyed our friendly service, comfortable accommodations, and convenient location. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Novotel Leeds Centre

Customer review rating 5.0/5

John C. Solo - Confirmed reviews ALL

N/a

Dear John, Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you found our facilities well-maintained and our operations efficient. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Leeds Centre

Other web-users rate our hotel

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