The positives are many; Reasonably priced. Good location. On-site electric car park. Beautiful modern minimal decor at the lobby and bar. It was the mrs birthday weekend and they did some nice gestures in the room( two balloons, a ribbon and a birthday card plus two drinks at the bar) The two down sides were; first the room was not exceptionally clean (I am very sensitive to dust and you can see the streaks of the cleaning products in the bathroom) and This does not mean it was dirty. The other and I would say the major problem the need for a good investment in training their receptionists in some costumer care and communication skills !

The staff are excellent the room was not as in the photo at time of booking we expected an executive room and got a superior a big difference The floor covering was in a very poor condition not fit for a paying guest

Fantastic hotel and accommodating staff. Experience was let down by multiple noisy guests in the corridor from 3am-7am. Made sleeping impossible. Granted, it was New Years Eve, but a professional hotel should either be soundproofed better, or have noise sensors installed in corridors. Relying on guests to report/handle noise concerns in 2021 is unacceptable and ineffective.

The location was good. The room and facilities were fine. It all suited us well for a 3 night stay visiting families in Yorkshire.

Easy check-in, friendly staff, great stay. Toral of 6 days over the Christmas period

Room was looking its age but the catering staff were outstanding. Lady in charge first day and Paul for days 2 and 3. The food was delicious and the service excellent. Special thanks also to the chef for the cooked breakfasts which we enjoyed as vegetarians.

Its always a pleasure to stay here. The staff are friendly, welcoming and always have time to chat and make you feel at ease. The breakfast is really nice, everything fresh and presented well. I always order an omelette and its perfect everytime. Which ever bedroom im allocated its always clean and nice. The last time I stayed i was in 301 and it was my favourite .

Really nice room with large tv, nespresso machine and modern decor including modern bathroom

Everyone we met was friendly, helpful and welcoming. First time in Leeds, what a lovely place.

Had a day room to work in whilst new carpeting was put in my house. Perfect for my purpose. Good restaurant too. Just a shame about the complimentary coffee, Nescafé is not nice.

Had a family weekend in Leeds, hotel in a great location and it was very clean, which made you feel safe and the staff were welcoming and very friendly. Breakfast was amazing with great choices available

Excellent Executive room. The hotel is very nice and in a good location. The only negative point is there was no service from housekeeping (I booked 2 nights) and the pillows were very lumpy. Apart from that the room was very well equipped.

Close to railway station, easy walk into town and only 15min walk to First Direct Stadium. Quick check in and check out. Clean and tidy hotel, good selection of cocktails food and drink reasonably priced for a hotel. Excellent service and good breakfast.

Great to be back at the Novotel Leeds again after 18 months of lock-down and being unable to visit the office. It was great to see Ludovic and his team again and nice to be made to feel so welcome. After staying at the Novotel now for over 14 years it seems home from home for me when i am in Leeds... the beds are the most comfortable anywhere and the facilities including the bar and the breakfast are sensational. Let's hope that it is not too long before I am back again. Thanks to all

Really nice room big tv but controls had no battery cover but it still worked, loved the powerful rain head shower, excellent buffet breakfast, EV ChargePoint was not working, had to pay for onsite parking.