Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,400 reviews

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Description

Hotel extras

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking with EVC

Our accommodation(s)

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Hotel location

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,400 reviews

TripAdvisor Rating  4.0/5  2,762 reviews

Certificate of excellence 2024

Good stay, great location

Customer review rating 4.0/5

Mark F. Couples - Confirmed reviews ALL

Great experience overall only negative was the Christmas parties a lot of people drunk

Dear Mark, Thank you for your positive feedback regarding your stay and our location. We appreciate your comments about the Christmas parties and understand that certain events can lead to a very lively atmosphere. We hope to welcome you back soon for another enjoyable experience. Warm regards, Joanne Joyce Guest Services Manager

Fantastic experience every time

Customer review rating 5.0/5

Stephen M. Business - Confirmed reviews ALL

I have been staying at Novotel Leeds for almost 18 years and it is perfect every time. I have now finished with doing in Leeds so will very much miss my ‘home from home’.

Dear Stephen Thank you for your kind words and for being a valued guest for nearly two decades. We wish you all the best in your future endeavours and we hope that you will call in to see us anytime you are in Leeds Warm regards, Joanne Joyce Guest Services Manager

Well located

Customer review rating 4.0/5

Thorir Friends - Confirmed reviews ALL

Good hotel and well located, only about five minutes walk to the centre. The room is good but when I arrived it was not cleaned enough, there was trash in the bin and tissue under the bed. I did complain and was offered another room witch and two free drinks at the bar. Other wise it was a pleasant stay. The staff is very friendly and helpful.

Dear Thorir, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and our staff friendly and helpful. We sincerely apologise for the cleanliness oversight in your room upon arrival. While we strive for high standards, it seems we fell short in this instance. We appreciate your understanding and are glad that your concerns were addressed promptly with an alternative room and complimentary drinks. Your comments are valuable in helping us improve our services and we do hope to welcome you back in the future Kind regards, Joanne Joyce Guest Services Manager

Good hotel but noisy road

Customer review rating 2.5/5

Richard S. Business - Confirmed reviews ALL

Good hotel near noisy road. Front of hotel is on a busy road an did not get a decent sleep

Dear Richard S., Thank you for your feedback. We regret to hear that the external noise affected your sleep quality during your stay. We appreciate your comments and we hope to welcome you back in the future Kind regards, Joanne Joyce Guest Services Manager

Convenient location for my stay

Customer review rating 4.0/5

Eric W. Business - Confirmed reviews ALL

It was all fine, but significantly overpriced

Thank you, Eric, for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your stay and found our location convenient. We appreciate your comments on pricing and will take them into consideration We do hope to welcome you back in the future Kind regards, Joanne Joyce Guest Services Manager

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Other web-users rate our hotel

  • 1,466 reviews 9.1/10 Location
  • 1,913 reviews 8.2/10 Room
  • 1,570 reviews 9.4/10 Service
  • 24 reviews 7.3/10 WiFi
  • 826 reviews 7.5/10 Cleanliness
  • 769 reviews 8.6/10 Breakfast

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