Novotel Leeds Centre Hotel 4 stars

Customer review rating 4.5/5 13,016 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Leeds Centre
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Central location, with a five-minute walk from main station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • On-site meeting facilities with a dedicated floor

  • Advantage 4

  • Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Tennis
Business services
  • 9 meeting room(s)

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR
leeds
united kingdom

Tel: +441133969001

Fax: (+44)113/2426445

Check-in from 14h00

Check out up to 12h00

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS :53.795645, -1.551394

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 queen-size bed and sofa

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Executive Room with 1 queen-size bed and sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

THE SOAP FACTORY KITCHEN

Type of cuisine: Regional

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SOAP FACTORY

Non contractual photo

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

13,016 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,576 reviews

Great stay

Customer review rating 4.5/5

David C. Business - 22/11/2020 Confirmed reviews ALL

Novotel always delivers the standards I expect.

Excellent Staff, welcome feeling despite restrictions.

Customer review rating 4.5/5

Rich Business - 22/11/2020 Confirmed reviews ALL

Chef and the manager made me very welcome and are doing a Stirling jobs However the final price point of 100 per night inc parking and breakfast is the right level for the rooms and location. The @ the “standard rate” of £200+ would have been been hard to swallow. Breakfast and dinner were excellent.

Good stay

Customer review rating 4.5/5

Charlotte Business - 22/11/2020 Confirmed reviews ALL

Nice and helpful staff

Great stay

Customer review rating 4.5/5

Ian Business - 21/11/2020 Confirmed reviews ALL

I would like to thank the staff Who went above and beyond in these difficult times to still make the stay pleasant

Well located , best stay

Customer review rating 4.5/5

Joseph E. A. Couples - 16/11/2020 Confirmed reviews ALL

It was brilliant. Staff are friendly and very efficient

providing addition custmer service

Customer review rating 4.5/5

Chris S. Couples - 12/11/2020 Confirmed reviews ALL

This stay was during the UK lockdown. As I had to be in a local hospital very early in the morning I me and my spouse stayed with you. Most of the services were closed due to Covid 19. but the service was excellent , providing meals and the flexibility offered to my spouse the following day while I was in hospital was just what we needed. Many thanks indeed. Regards Chris S.

A Pleasant time

Customer review rating 4.5/5

Pj Couples - 10/11/2020 Confirmed reviews ALL

It was a comfortable & pleasant stay. Rooms are clean & spacious. Staff friendly & helpful.

Hi Paris, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Perfect birthday weekend stay for my boyfriends 25th

Customer review rating 4.5/5

Ellie Couples - 07/11/2020 Confirmed reviews ALL

I managed to arrange a weekend away in Leeds and Novotel made it very special for my boyfriends birthday putting a banner, balloons, a card and chocolates in the room. Very pleased with the service and friendliness of staff. Very much appreciated

Dear ellie u., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Good location.

Customer review rating 4.5/5

Jules Families - 06/11/2020 Confirmed reviews ALL

Stayed one night. Suited our purposes very well. Comfy bed, sofa bed very good too. No complaints.

Dear Laura D., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Manuela Guest Services.

Excellent stay

Customer review rating 4.5/5

Meryl B. Couples - 06/11/2020 Confirmed reviews ALL

Lovely hotel, very clean and sticking to covid restrictions, nice room very clean, good breakfast, well located

Dear Keith b., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Manuela Lanci Guest Services.

Good stay

Customer review rating 4.5/5

Anonymous Families - 06/11/2020 Confirmed reviews ALL

Comfortable

Dear Ben V., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Manuela Lanci Guest Services.

Super customer service

Customer review rating 4.5/5

Sharon A. N. Couples - 05/11/2020 Confirmed reviews ALL

Stayed here before and as always a great experience. Manuela is a credit to your establishment, friendly and courteous and made my husband and I feel very welcome. In these unusual times we welcome normality. Rob was also a great host, and like Manuela a great listener! The hotel adhered to excellent hygiene standards regarding the Covid situation, cannot fault them. Very central location,lovely executive room, exceptionally clean. Would have no hesitation in recommending. We are moving into lockdown again tomorrow, and will return as soon as we can to visit our daughter in Uni. Many thanks for a great stay. Sharon and N..

Dear Nas T., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Enjoyable stay

Customer review rating 4.5/5

Anonymous Families - 03/11/2020 Confirmed reviews ALL

Family break before another lockdown

Dear Kevin C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Close to everything.

Customer review rating 4.5/5

Ray H. Couples - 02/11/2020 Confirmed reviews ALL

Friendly staff, good food, drink and service.

Dear Raymond H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Overpriced fir the experience

Customer review rating 4.5/5

Anonymous Families - 02/11/2020 Confirmed reviews ALL

The experience overall was pretty standard and on the level of other budget hotels but charging much more. £15 car parking for both in car parking and on road parking. £12 breakfast pp which is more than others. the quality if the experience unfortunately doesn’t match the price. The rooms are quite dated - oddly have separate (Very small) toilet to bathroom. No sheets provided with the pullout sofa bed for my son and the spare duvets and pillow in the wardrobe had no duvet covers on them for him either. The iron is also quite old - despite turning right down to a low setting, it burnt a hole in my top - so just becareful when using it. Overall not the worst hotel but I definitely wouldn’t return - it was disappointing.

Dear Ms F., Thank you for taking the time to respond to our survey and for your feedback. Please accept my apologies for any misunderstanding with bed linen as this is not usually an issue. Our team would normally go out of their way to resolve such a situation and please be assured this will be reiterated to them. Kind regards, Ludovic Verzi General Manager

Good efficient stay

Customer review rating 4.5/5

A. T. Couples - 02/11/2020 Confirmed reviews ALL

Room was in good condition. Hotel felt clean and well run given Covid situation. Great location. Parking is tight though

Hi Andrew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Guest Services.

COVID 19

TripAdvisor rating 4.0/5

wombat262 02/11/2020 TripAdvisor review

The room was nice not great . staff responsive to all needs , previously stopped here when the breakfast was superb not average , obviously lots of service and quality lost due to coronavirus . the hotel was situated near to town centre ,shops and restaurants

Thank you for your review and for your feedback. We hope to have the opportunity to welcome you back on a future visit to Leeds. Kind regards, Ludovic

Well located, well accommodated

Customer review rating 4.5/5

Alex Couples - 01/11/2020 Confirmed reviews ALL

Leeds Novotel was great, clean and well accommodated in a well located part of Leeds city centre, close to a number of restaurants, bars and shops.

Dear Alex M., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Super safe

Customer review rating 4.5/5

Stephen G. Couples - 01/11/2020 Confirmed reviews ALL

Everything went smoothly and safely from start to finish, including our lovely staff surprise-plenty of hand gel too!

Dear Stephen G., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Great service lovely room

Customer review rating 4.5/5

E. Couples - 01/11/2020 Confirmed reviews ALL

Stayed for my boyfriend's birthday. Room was comfortable and clean and the staff were very helpful.

Dear Stevenson E., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

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