Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,397 reviews

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Description

Hotel extras

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking

Our accommodation(s)

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Hotel location

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,397 reviews

Customer review rating 3.0/5

Cooke B. Couples - Confirmed reviews ALL

Very tired room with a stained carpet but at least it was quiet

Thank you for your feedback regarding your recent stay. I am sorry to hear about the condition of the carpets and the overall tired appearance. Your comments are valuable as we strive to enhance our guests' experiences and we hope to welcome you back in the future for an improved stay Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 5.0/5

Katy L. Business - Confirmed reviews ALL

Comfortable stay and friendly staff

Thank you for your kind words regarding your recent stay at Novotel Leeds Centre. We are delighted to hear that you found your stay comfortable and appreciated our friendly team. We look forward to welcoming you back in the future. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 4.0/5

Daryn S. Couples - Confirmed reviews ALL

Nice one night break, the hotel is minutes away from the shops and bars, the hotel immaculate and the staff very friendly and efficient.

Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our great location and found our team to be friendly and efficient. Your compliments will be shared with the team and we hope to welcome you back again soon Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 3.0/5

Martin P. Business - Confirmed reviews ALL

All as expected, except requested quiet room and was woken at 5AM by a whirring rhythm

Thank you for sharing your feedback regarding your recent stay. I regret to hear that your request for a quiet room was not met and that you experienced disturbances during the early morning hours. We appreciate your insights and will take them on board for improvement and we do hope to welcome you back in the future for an improved stay Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 5.0/5

Peter B. Solo - Confirmed reviews ALL

I thought the staff on in the evening performed admirably in a very tricky situation with some particularly difficult guests. I was truly impressed how they managed it while giving very efficient and friendly service to the rest of us.

Thank you for your kind words regarding our staff's performance during a challenging situation. We take great pride in our team's ability to provide efficient and friendly service, even under pressure. Your comments will be passed along to the staff member and we look forward to welcoming you back again soon Warm regards, Joanne Joyce Guest Services Manager

Other web-users rate our hotel

  • 1,556 reviews 9/10 Location
  • 1,881 reviews 8/10 Room
  • 1,613 reviews 9.3/10 Service
  • 26 reviews 7.2/10 WiFi
  • 885 reviews 8.5/10 Breakfast
  • 819 reviews 7.8/10 Cleanliness

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