Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,434 reviews

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Description

Hotel extras

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking

Our accommodation(s)

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Hotel location

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,434 reviews

Customer review rating 4.0/5

Viktor F. Business - Confirmed reviews ALL

Cosy, modern comfortable room. However the pillows are extremely used (specially killed my neck)

Thank you for your kind words about our location and comfortable rooms. I appreciate your feedback regarding the pillows, and I will ensure that this is communicated to our housekeeping team for their attention. Thank you, again, and we hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 4.5/5

Whiting M. Business - Confirmed reviews ALL

Business trip, good location and well appointed room.

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed your room. We appreciate all of your comments and we look forward to welcoming you back on your next trip. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 4.5/5

Anne B. Business - Confirmed reviews ALL

Stayed 2 nights on business. Will stay again

Thank you for your kind feedback. It is wonderful to hear that you enjoyed your stay and found our team to be friendly and helpful. We look forward to welcoming you back on your next visit. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 3.5/5

Menon R. Business - Confirmed reviews ALL

lovely staff, restaurant, and location. Unfortunately my bathroom wasn't the cleanest, but it was the bed that was an issue. I had a double bed, or so I thought, but, it was 2 singles pushed together and covered in a double duvet. This was only an issue because the single mattresses below had hard edges, so the split was so evident and at times painful when i rolled over onto it. I'm sure the hotel would've moved me, but because I had only discovered this after I got into bed, it felt too late. As a result i did not sleep well.

Thank you for taking the time to share your feedback regarding your recent stay. I am pleased to hear that you enjoyed our location, breakfast, and the service provided by our staff. However, I sincerely apologise for the issues you encountered with the bed and bathroom cleanliness. We strive to maintain high standards in our accommodation, and I regret that we fell short during your visit. Thank you again for your insights, and I hope to welcome you back for an improved experience in the future. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 3.5/5

Joanna K. Business - Confirmed reviews ALL

Food not good. First time I have experienced a Ceasar salad where the fish is not in the dressing but laid on top of salad, bread was very stale, salad in bigh chunck with root on. Breakfast: bad coffee and stale bread and croissants.

Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the room and location satisfactory. However, I am sorry to read about your dining experience. Your comments on the food quality will be passed on to our head chef for review and we do hope to welcome you back in the future for an improved experience Warm regards, Joanne Joyce Guest Services Manager

Other web-users rate our hotel

  • 1,576 reviews 8.9/10 Location
  • 1,914 reviews 8/10 Room
  • 1,644 reviews 9.3/10 Service
  • 26 reviews 7.1/10 WiFi
  • 888 reviews 8.6/10 Breakfast
  • 824 reviews 7.7/10 Cleanliness
  • 5 reviews 0/10 Pool

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