Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,418 reviews

Novotel Leeds Centre - Image 1
Novotel Leeds Centre - Image 2
Novotel Leeds Centre - Image 3
Novotel Leeds Centre - Image 4

Description

Hotel extras

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,418 reviews

Customer review rating 4.5/5

Pat P. Families - Confirmed reviews ALL

I have been using this Hotel over 15 years and I am happy with the service.

Thank you for your kind feedback. We are delighted to hear that you have consistently enjoyed our service over the years and we truly appreciate your compliments about our staff and breakfast . We look forward to welcoming you back for many more stays. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 3.5/5

Katie C. Friends - Confirmed reviews ALL

The hotel was in a great location for being in the centre. Staff were super friendly and helpful. The bar downstairs is very nice. Bedrooms were clean but quite warm even with windows open and the air con on. Toilet was separate to the rest of the bathroom which was good but would have been better if there was a sink in the toilet with it. Out of the 3 rooms we booked we had no issues with the rooms except one had a temperamental toilet which would only flush as and when, but since we were there for one night we managed and honestly forgot to tell the staff. Overall great and would use again!

Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our central location, found our staff friendly and helpful, and appreciated the atmosphere in our bar. We apologise for the discomfort you experienced with the warmth in your room We also note your comments regarding the bathroom layout. We have various layouts of bathrooms in the hotel and if you let us know your preference when you next book, we will do our best to allocate you your preference Additionally, we regret to learn about the issue with the toilet flushing. We appreciate your understanding in managing this during your stay and will ensure our maintenance team reviews this matter. Thank you, again and we look forward to welcoming you back in the future. Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 4.0/5

John M. Friends - Confirmed reviews ALL

Very good value. Room was very clean. Comfortable surroundings. Good location. Breakfast far too dear but restaurant looked well. Liked the reception area but some larger pieces of furniture in the reception area could be replaced by smaller pieces to encourage more people to sit down. Ordered a baileys at the bar, was asked for a double. Said yes, bill came to £12 - that is too dear.

Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you found our room clean and the surroundings comfortable. Your comments about the pricing of breakfast and the bar are appreciated, and we will consider your suggestions regarding the reception area furniture to enhance guest comfort. We aim to provide value, and your insights are valuable in our efforts for continuous improvement. Thank you, again, and we hope to welcome you back in the future Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 5.0/5

Anthony G. Couples - Confirmed reviews ALL

Very good stay , pleasant staff very accommodating and helpful reception ,clean room and good breakfast .

Thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed your stay and breakfast. Your feedback is greatly appreciated and we hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 5.0/5

John C. Couples - Confirmed reviews ALL

As always our stay was thoroughly enjoyable, Hotel was clean, staff very friendly and helpful. Breakfast was excellent and this time we brought our dog with us !

Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and we love that you brought your dog along this time! We appreciate your kind words and we look forward to welcoming you all back on your next visit Warm regards, Joanne Joyce Guest Services Manager

Other web-users rate our hotel

  • 1,561 reviews 8.9/10 Location
  • 1,900 reviews 8/10 Room
  • 1,632 reviews 9.3/10 Service
  • 26 reviews 7/10 WiFi
  • 887 reviews 8.4/10 Breakfast
  • 826 reviews 7.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Leeds