Novotel Leeds Centre

Overall excellent service and really good standard of accommodation and hospitality. Stayed for 2 nights for work and the room was a good size very clean and the bed very comfortable. Particularly attentive waiting staff at breakfast. Great location for the station too

Stayed for several nights. Lovely reception area with pleasant and chatty staff. Efficient check-in. Slow elevator in high demand. The room was lacking in character and was rather clinical yet it was modern. Stained coffee mugs and carpets. The chair provided in the room needed some TLC. The curtains don't close properly allowing in light during the night from the street lights and multistory car park the hotel overlooks. Additionally, the bed was tough with rather uncomfortable pillows resulting in a poor night's sleep. Dusty wardrobe meant I had to take time to clean clothes before wearing them... An amazing shower in the bathroom in which you don't want to leave to get ready. The bathroom was clean with WC being in a separate room from the sink, unhygienic? The Soap Factory restaurant on the ground floor served lovely food with the service staff being rather cold towards guests. A good playlist was on each night providing a good atmosphere to relax in. A wide variety of beverages are on offer. The decor was pleasant and provided a chilled environment. Breakfast was a mixed bag. No real state interaction except for them asking for your room number. A wide variety of hot and cold offerings at the buffet of rather mediocre food produce. I would probably not opt to go down for breakfast on my next visit. Efficient check out service.

Room clean and comfortable and breakfast excellent

Booked in advance, used some loyalty points, checked in online. All set on arrival. Nice warm room.

Hotel was beautiful, bed was really comfy. Breakfast was amazing, 1st class quality and plenty of choice. Evening meal of salmon was fantastic and so tasty. Teriyaki salmon on a sizzle plate was just divine and plenty of it too. Staff were extremely friendly and helpful.