Novotel Leeds Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,528 reviews
Novotel Leeds Centre
See on a map
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Central location, with a five-minute walk from main station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • On-site meeting facilities with a dedicated floor

  • Complimentary gym and sauna facilities for all guests

  • Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Tennis
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR
leeds
united kingdom

Tel: +441133969001

Fax: (+44)113/2426445

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS :53.795645, -1.551394

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

THE SOAP FACTORY KITCHEN

Type of cuisine: Regional

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SOAP FACTORY

Photo non contractuelle / Strictly non binding

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

12,442 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,528 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Modern, clean, good location

Customer review rating 4.5/5

B. Families - 04/12/2019 Confirmed reviews ALL

Receptionist, welcoming and efficient. Clean, modern room with spacious bathroom and very comfortable bed. Nice bar area in a great location for the city.

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

It was OK, not great but not bad

Customer review rating 4.5/5

Nic Families - 04/12/2019 Confirmed reviews ALL

The reception staff were helpful and the hotel provided somewhere to stay while we had a great shopping trip. But it was not worth the money. The room was very average, the bathroom and separate toilet was not pleasant, the breakfast was poor. This was our third or fourth time staying as we come to leeds often to see our daughter but we wont stay again. well try somewhere else.

Customer review rating 4.5/5

Sunday R. Couples - 04/12/2019 Confirmed reviews ALL

Thank you for the surprise anniversary chocolates!

Dear Sara, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Mixed

Customer review rating 4.5/5

Karen W. Business - 04/12/2019 Confirmed reviews ALL

Good room parking and welcome Poor treatment in bar

Enjoyable stay

Customer review rating 4.5/5

Robert J. Solo - 04/12/2019 Confirmed reviews ALL

As always, great stay, great hotel

Hi Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Guest Services.

Excellent experience

Customer review rating 4.5/5

Jacques Couples - 03/12/2019 Confirmed reviews ALL

We were really pleased with our stay and the additionnal attention that has been given to our room when I said it was our first weekend away. The room and staff were excellent. Location very good. We did not use restaurant so I cannot judge on that.

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Last minute arrangement; marvellous experience

Customer review rating 4.5/5

Arthur S. Business - 02/12/2019 Confirmed reviews ALL

Not too much to tell apart form the fact ir was arranged at late notice due to business reasons - as usual, everything was great

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Stubbs Guest Services.

Location was the best thing

Customer review rating 4.5/5

Julie Couples - 02/12/2019 Confirmed reviews ALL

Breakfast was bad, nothing was ready and not much choice. Bed creaked needs a revamp.

Best, except Lobby

Customer review rating 4.5/5

T. R. Business - 02/12/2019 Confirmed reviews ALL

Everything was satisfactory, especially room service better than the year before. New rooms are lovely, windows are too small, though. Dark room with little daylight. Lobby has terrible acoustics, very noisy when there was an event. Also in the bar the music running was annoying due to the bad acoustics. Stressy noise environment, non-classy music choice. Smoker´s lounge missing.

Great location

Customer review rating 4.5/5

Gregory K. Couples - 02/12/2019 Confirmed reviews ALL

Good support from the team at the hotel. Very clean and well appointed rooms.

Dear Mr K., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Guest Services.

Great Hotel!

Customer review rating 4.5/5

Carl D. Couples - 02/12/2019 Confirmed reviews ALL

Easy to find, centrally located and great customer experience. What more could you ask for!

Hi Carl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Stubbs Guest Services.

Overall experience was pretty good.

Customer review rating 4.5/5

Richard R. Couples - 02/12/2019 Confirmed reviews ALL

Check-in was nice and easy and the hotel was very bright and clean. However when we got to our room there was only a shower not a bath as it has stated on the website, none the less the room was decent and pretty clean apart from a few broken cocktail sticks on the floor. Shame that the toilet is separated from the bathroom as the toilet room is so tiny and didn’t really like to flush properly either. The staff were friendly apart from when we wanted to eat in the restaurant on our last evening, got told they were only open for a ‘private party’ but yet there was 2 other tables in there too. So we told them well we are staying here and he soon changed his mind and let us in, starters were lovely had a few sharing plates, however the main wasn’t that great, the steak was cooked perfect but was overpowering with pepper and was served in a bowl with a mushy tomato and a mushroom which didn’t taste all that good. We ordered an extra portions of home made chips but when the chips came we got 1 x french fries and 1 x home made chips, not sure why we got french fries when the steak said home made chips. The service wasn’t all up to scratch (coming from someone who works in the industry), the girl didn’t seem to know the menu at all. Had to ask for extra cutlery after they brought the mains, bearing in mind the starters weren’t fully cleared, but the lady forgot so we just took some from the next table. Had desserts and took them upstairs, we had 1 x sticky toffee which wasn’t even cooked properly all the way through (stodgy at the bottom), also had 1 x sundae with jelly fruits which turned out to be jelly babies but they were too hard to even eat. On check-out the lady didn’t even ask us how our stay had been, very disappointed in the service provided by the hotel staff. Might have to think about staying else where when we return.

A good position and good valued stay with conscientious staff

Customer review rating 4.5/5

Camilla Families - 02/12/2019 Confirmed reviews ALL

I was pleased with the room and comfort of the bed, plus that the toiletries were fair trade. When ever I asked a staff member for help it was cheerfully and competently given, nice to have a paper town plan too. I specifically booked the hotel because of the location, price and that there is a car park.

Dear Camilla, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Guest Services.

Good quality central hotel

Customer review rating 4.5/5

Julieb Couples - 02/12/2019 Confirmed reviews ALL

Lovely room and service from staff

Hi Julie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Dog friendly clean and quiet and dark room (good for sleeping)

Customer review rating 4.5/5

Michael B. Families - 02/12/2019 Confirmed reviews ALL

We are regular visitors to Leeds and the Novotel Hotel and we prefer it because we can bring our dog and the we get a good room at a good rate and we value the central location. We've never encountered a problem so keep coming back

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Beautifully furnished, lovely modern room, with great bathroom.

Customer review rating 4.5/5

Zenah Business - 01/12/2019 Confirmed reviews ALL

I had a lovely room, then espresso was a good touch. bathroom was great, staff were polite and helpful, breakfast was a bit basic and a tad disappointing however I was in a rush anyway so didn’t spend a lot of time at breakfast buffet

Dear Ms A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Had a sleep

Customer review rating 4.5/5

Businessdude Business - 28/11/2019 Confirmed reviews ALL

It was great

Hi James, Thank you for the great review of our hotel! We are glad that you slept well, and hope to see you again very soon. Sincerely, Louise Guest Services.

Comfortable, clean, well appointed hotel with excellent staff.

Customer review rating 4.5/5

Tim Business - 28/11/2019 Confirmed reviews ALL

Really liked the hotel and the service. Slightly let down by the qulity of the food.

Clean room, nice breakfast, location ideal!

Customer review rating 4.5/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

I was only at Novotel for one night, but none the less enjoyable. Clean room and the choice of a walk in shower or shower over bath. No noise issues. The mattress was harder than I had expected, but didn't effect my sleep. Breakfast was lovely and I loved the option of having it delivered to your room (if I had not needed to be out early I probably would have used this service). Close to the station and wellington place offices for the purpose of my visit.

Dear Ms R., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Great Stay

Customer review rating 4.5/5

Nathan Business - 28/11/2019 Confirmed reviews ALL

Quick overnight stay at Novotel Leeds. The hotel is super handy to the station and city centre, staff were friendly and welcoming, and the breakfast was good too. Would definitely recommend here for a long weekend / business trip to family and friends.

Hi Nathan, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Guest Services.
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in leeds