Novotel Leeds Centre Hotel 4 stars

Stay here around 3 times a year reception are amazing helpful and polite can not do enough for you, shame I cannot say the same about the bar manager gave me a warm bottle of prosecco asked 3 times for a cold bottle he kept saying it will cool down in the ice book I disagreed with him but he insisted he was right I eventually went to ask him for a chilled bottle this was half an hour later (still warm) so he gave me a free drink which was nice of him but not what i wanted . Went to reception they went to speak to the bar manager reception also gave me a voucher for 2 free drinks which all i wanted was a chilled bottle will not order it again very very disappointing

Great stay, very welcoming, staff helped at every opportunity, great breakfast. Clean tidy hotel, will return .

My short one night stay was adequate for what I needed.

Great staff, great hotel, great staycation

Novotel Leeds Centre is my favorite hotel when we stay in Leeds: 1. good location, walking distance from railway station, and quiet. 2. simple and modern hotel. 3. good full English breakfast. After two year time when we did not back to Leeds, it looked that they renovated renovated inside intensively. It was OK, but we felt something different from what we knew (it does not imply something bad, just difference). One question was that we requested a room with bathtub in advance, but it was not provided. Although we did not ask why, but what was the reason? 1. Our plan was too basic to get it. 2. With the interior renovation, the hotel no longer has rooms with bathtub?

Room was excellent, though lost a mark as the room was pretty hot in the night (so didn't sleep as well). Staff were very pleasant and helpful.

Great staff at a great hotel for a great price

My wife, our older daughter, and I, spent four memorable days at this city-centre hotel, over the christmas break. We were amazed, impressed and reassured by the hotel itself, by its facilities and services, and especially by the total commitment and dedication to not simply meeting, but exceeding, our needs and wants, as practised by team members across the various specialisms. This is an exceptional hotel, the leadership of which, if our experience is any guide, strives constantly to encourage team members to bring their personality to the fore, in the delivery of the highest level of hospitality.

First stay here, really pleasant experience.

Always a lovely hotel to stay in, great service and team.

We had a great stay here on December 27th when the 3 of us came to Leeds to do some post Christmas sale shopping. Its a lovely, modern hotel with friendly and helpful staff and great facilities. Pretty close to the centre of Leeds and great for the train station too. There is a bar and restaurant downstairs which looked great but we didn't use (only for breakfast on the morning) The room was great, comfy bed and nice and cosy. Nice large telly on the wall and a good selection of channels. We also loved the fact that the toilet is actually separate from the bathroom!! We got the room on a very good price and we're so glad we chose it. Oh yes and breakfast was wonderful. So much choice and can take what you want to eat. Lots of juice to choose from, fresh fruit, continental and full English choices too. Even loaves you can cut yourself. Overall a fab, friendly place to stay. Hope to stay again soon. Highly recommended.

Ok.

Paul the night manager was a massive help please thank him for me

Very pleasent as always

Room was very nice, clean and no faults at all. Staff were friendly and helpful. Breakfast was enjoyable with a good variety of nice food. Now for the bad bit, the bar was like a creche in a rowdy pub with club volume music. Kids running everywhere screaming and shouting whilst the parents ignored them The adults were hardly any better, many had obviously drunk too much and were very loud All this against a background of banging music, awful. Not where you would want to relax after a day out seeing the sights. We went out to a nice bar up the road (The Brew Society) Even one member of staff mentioned in passing how wild the kids were, that was without any prompting. We regularly use Accor hotels and have never encountered anything like this in their other hotels. Will not stay here again or recommend it to anyone else.