ibis Leeds Centre Marlborough Street 2 stars

Not quiet in the centre so a bit of a walk to shops etc but most convenient thing is the car park directly across the road. Was great location for us as we’re going to The Warehouse. Room was fine clean and had everything you needed. I would stay here again if visiting Leeds.

When we arrived we were greeted by polite staff however when we went to the room with our card key it became apparent that the room which we were given had guests already in that room. We were thankful that no one was in the room at that moment in time as that would have been incredibly awkward. When we went to the main reception again they swapped it all round however they weren't very apologetic. The room was very basic hence not worth the £172. In the morning we were on our way down to breakfast, cleaning staff were laying down in the corridor which wasn't very professional as we had to step over them to get to the lift.

The room was lovely and clean, comfortable bed, well located, friendly staff however we were situated on the first floor and I don't know if this was part of the problem but the bathroom pods that are in the hotel room ( no tiles and made from some sort of plastic resin) are the noisiest contraptions I have ever encountered! And it wasn't from us using it, it was from whomever was above and it seemed like all the floors, however many there were, once they used it, it was like they were having a shower in our room, the noise of the water hitting the plastic and then travelling down the pipes and the suction noise of the toilets it was like being in an airplane toilet but bigger! So from about 6.30 we were awake with the sound of about 5 showers going on one after the other!! So if you want a lie in here, best of luck!!

As a budget hotel it’s ok rooms very dated rooms clean bathroom had a smell every time turned tap on indicating that the plug hole hadn’t been cleaned bit of bleach would sort this staff very friendly & helpful. What we didn’t understand is you had free tea & coffee in your room but if you went to reception they wanted £6 for 2 teas very expensive for some hot water & tea bag ( didn’t pay it ) so be careful would we stay again mmmmm not sure . You get a better deal at premier inn . Premier inn 9 times out of 10 breakfast included.

We stayed at the hotel whole we went to watch Ricky Gervais, hotel was clean , room had everything we needed. Very comfy bed! Staff was professional and welcoming, especially lady at the checking . I never got her name . Sorry!