ibis Leeds Centre Marlborough Street 2 stars

Customer review rating (ALL Rating) 4.3/5 655 reviews

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Description

Hotel extras

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

Our accommodation(s)

Hotel location

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB LEEDS
United Kingdom

GPS:53.79861, -1.56052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  655 reviews

TripAdvisor Rating  4.0/5  1,595 reviews

Smart modern room and hotel well located just on the edge of the city centre

Customer review rating 4.5/5

James Business - Confirmed reviews ALL

Stayed during a short business trip. Hotel meet all needs.

Dear James J., We very much appreciate your comments regarding your stay at the ibis Leeds Centre Marlborough Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Amorim Assistant General Manager

Well located and friendly service

Customer review rating 5.0/5

Bülent Families - Confirmed reviews ALL

Excellent

Dear Bulent K., Thank you for your kind words. We're thrilled to hear you enjoyed our location and found the service friendly. We appreciate your excellent feedback and look forward to welcoming you back soon. Kind regards, Carla Amorim Assistant General Manager

Pay a bit extra and go elsewhere

TripAdvisor rating 1.0/5

Relax57433010809 Business - TripAdvisor review

The hotel entrance is very unwelcoming and gloomy with graffiti on the outside wall of the building . The restaurant area is very dark with cheap plastic chairs and tables . The communal areas such as the lift area and corridor smelt like a wet dog. The carpets were very stained . The room felt like a prison cell or more like hostel accommodation . With a small dirty window overlooking a motorway . Extremely basic room with poor decor and an odd plastic “pod” for a bathroom. Despite this the towels and bedding were very clean apart from the bed having a mattress topper over a black mattress that didn’t quite fit the bed properly the bed was actually quite comfortable . There is no room service but you can bring food up from the bar in a tray which isn’t easy trying to juggle as the card for the door failed to work on several occasions . The only mark I gave it was for the breakfast which was surprisingly nice . I was booked for 3 nights while staying in Leeds for work purposes but checked out after only 1 and stayed elsewhere .

Dear Relax57433010809, Thank you for taking the time to share your experience. We’re sorry to hear that your stay didn’t meet expectations, particularly regarding the entrance and some of the issues you encountered with the room and facilities. Your comments about the cleanliness of the bedding and towels are appreciated, and we’re glad to hear the breakfast was a highlight. We take your feedback seriously and will address the areas you’ve mentioned, including the overall ambiance, cleanliness, and maintenance. We’re committed to improving our guest experience and hope to have the opportunity to provide a more comfortable stay for you in the future. Best regards,

Great Hotel

Customer review rating 5.0/5

Maggie H. Families - Confirmed reviews ALL

Great stay as usual at this hotel. Within walking distance of the station and Leeds City Centre and a great price. Didn't have breakfast but it did smell good!

Dear Margaret H., Thank you for your kind review! We're so pleased to hear that you had another great stay with us. We're glad you found the location convenient and the price to your liking. It's also lovely to hear that the breakfast smelled tempting! We hope you'll be able to enjoy it next time. Looking forward to welcoming you back soon. Carla Amorim Assistant General Manager

Ideal location and excellent service

Customer review rating 4.5/5

Ian Solo - Confirmed reviews ALL

I’ve often stayed at Ibis hotels and this one did not disappoint. Yes, the rooms may be “basic” but the staff are so welcoming and the service exemplary. Moreover it was ideally placed for my visit to Leeds. I’d stay again.

Dear Ian C., Thank you for your wonderful review. We're thrilled to hear that you had a great stay with us and that our team made such a positive impression. We always strive to provide excellent service, and it's great to know you felt well taken care of. We're also glad that our location worked so well for your visit to Leeds. We look forward to welcoming you back next time. Kind regards, Carla Amorim, Assistant general manager

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Other web-users rate our hotel

  • 847 reviews 8.1/10 Location
  • 1,256 reviews 6.7/10 Room
  • 961 reviews 9/10 Service
  • 31 reviews 8.3/10 WiFi
  • 736 reviews 6.9/10 Cleanliness
  • 391 reviews 7.7/10 Breakfast

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