ibis Leeds Centre Marlborough Street 2 stars

Customer review rating (ALL Rating) 4.4/5 690 reviews

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ibis Leeds Centre Marlborough Street - Image 1
ibis Leeds Centre Marlborough Street - Image 2
ibis Leeds Centre Marlborough Street - Image 3
ibis Leeds Centre Marlborough Street - Image 4
Marlborough Street 23, LS1 4PB LEEDS, United Kingdom

Description

Hotel extras

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin room with 2 beds

Photo out of - Twin room with 2 beds

Functional and comfortable, perfect for working or relaxing, the ibis room has everything you need: 2 cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Internet and TV with all the best channels.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 23'/58 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB LEEDS
United Kingdom

GPS:53.79861, -1.56052

Telephone
Fax +44 113 220 4110

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 168 rooms
  • 8 rooms for people with reduced mobility
  • 168 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Polish
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

FOGGS

Photo out of - FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
40
Accessibility
Accessible service
Marlborough Street 23, LS1 4PB Leeds, United Kingdom
Telephone +44 113 396 9000

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  690 reviews

Customer review rating 0.5/5

Pamela S. Families - Confirmed reviews ALL

Dear Pamela S., Thank you for taking the time to share your feedback. We are very sorry to hear that you experienced unpleasant odours from the carpets in the corridors and your room. We understand how this could have significantly affected your comfort during your stay, and we apologise that we did not meet the standard you expected. Your comments are important to us, and we will share them with the relevant team so that the issue can be investigated and addressed. We hope to have the opportunity to provide you with a much more comfortable experience in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 5.0/5

Nancy N. Couples - Confirmed reviews ALL

Dear Nancy N., Thank you so much for your wonderful feedback and for giving us a perfect score of 100 out of 100. We are delighted to hear that your stay was, as always, perfect and that you enjoyed the cleanliness of your room and our breakfast. It is especially lovely to know that Carla, Alex, and the Reception team made you feel so welcome and provided the friendly service you have come to expect from us. Your continued support and kind words mean a great deal to the whole team. We look forward to welcoming you back again and making your next stay just as enjoyable. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 2.0/5

Cross A. Couples - Confirmed reviews ALL

Dear Cross a., Thank you for taking the time to share your feedback and for rating your overall experience 40 out of 100. We are sorry to hear that you felt the room did not offer good value for the price paid. We also regret that the size of the TV did not meet your expectations and, more importantly, that the breakfast was not served to the standard you expected. We apologise for the cold breakfast and hard eggs you experienced. Your comments are important to us, and we will share your feedback with the relevant teams so that these areas can be reviewed and improved. We hope to have the opportunity to welcome you back and provide you with a more positive experience. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Patrick O. T. Solo - Confirmed reviews ALL

Dear Patrick O. T., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We are pleased to hear that you enjoyed your stay and appreciated our team accommodating your early check-in. We will be sure to share your kind comments with the team. We understand your comments regarding the hotel's location and the distance from Leeds city centre. We appreciate you highlighting this and hope that the convenient transport options nearby helped make getting around a little easier during your stay. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Ruth J. Families - Confirmed reviews ALL

Dear Ruth J., Thank you for taking the time to share your feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found the hotel very clean and well located, and that you enjoyed our food. We also appreciate your comment regarding the hairdryer and understand how useful this would have been during your stay. Hairdryers are available upon request at the reception, but we understand the convenience of having one ready in the room.Your feedback is valued and will be shared with the relevant team. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Dear Pamela S., Thank you for taking the time to share your feedback. We are very sorry to hear that you experienced unpleasant odours from the carpets in the corridors and your room. We understand how this could have significantly affected your comfort during your stay, and we apologise that we did not meet the standard you expected. Your comments are important to us, and we will share them with the relevant team so that the issue can be investigated and addressed. We hope to have the opportunity to provide you with a much more comfortable experience in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 5.0/5

Nancy N. Couples - Confirmed reviews ALL

Excellent,our stay was lovely,as usual.Carla and Alex plus the Reception team are so welcoming and friendly. Thank you.

Dear Nancy N., Thank you so much for your wonderful feedback and for giving us a perfect score of 100 out of 100. We are delighted to hear that your stay was, as always, perfect and that you enjoyed the cleanliness of your room and our breakfast. It is especially lovely to know that Carla, Alex, and the Reception team made you feel so welcome and provided the friendly service you have come to expect from us. Your continued support and kind words mean a great deal to the whole team. We look forward to welcoming you back again and making your next stay just as enjoyable. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 2.0/5

Cross A. Couples - Confirmed reviews ALL

I feel the room was very basic, very small tv, breakfast was cold, hard eggs

Dear Cross a., Thank you for taking the time to share your feedback and for rating your overall experience 40 out of 100. We are sorry to hear that you felt the room did not offer good value for the price paid. We also regret that the size of the TV did not meet your expectations and, more importantly, that the breakfast was not served to the standard you expected. We apologise for the cold breakfast and hard eggs you experienced. Your comments are important to us, and we will share your feedback with the relevant teams so that these areas can be reviewed and improved. We hope to have the opportunity to welcome you back and provide you with a more positive experience. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Patrick O. T. Solo - Confirmed reviews ALL

Enjoyed my stay, staff let me check in early which was very nice of them. However hotel is not in Leeds City centre and is a good walk from the centre.

Dear Patrick O. T., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We are pleased to hear that you enjoyed your stay and appreciated our team accommodating your early check-in. We will be sure to share your kind comments with the team. We understand your comments regarding the hotel's location and the distance from Leeds city centre. We appreciate you highlighting this and hope that the convenient transport options nearby helped make getting around a little easier during your stay. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Ruth J. Families - Confirmed reviews ALL

I would have found a hairdryer very useful

Dear Ruth J., Thank you for taking the time to share your feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found the hotel very clean and well located, and that you enjoyed our food. We also appreciate your comment regarding the hairdryer and understand how useful this would have been during your stay. Hairdryers are available upon request at the reception, but we understand the convenience of having one ready in the room.Your feedback is valued and will be shared with the relevant team. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Ratcliffe P. Friends - Confirmed reviews ALL

Quiet comfortable and helpful staff

Dear guest, Thank you for taking the time to share your feedback and for rating your overall experience 80 out of 100. We are delighted to hear that you had a great stay and found the hotel quiet and comfortable. It is also wonderful to know that our team were helpful during your visit. We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Malcolm B. Solo - Confirmed reviews ALL

I booked the room at the last minute at a nice price the reception staff were very courteous and helpful I only stayed 1 night but if I have the need I would definitely return

Dear Malcolm B., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We are pleased to hear that you found your room clean and comfortable, and that you were happy with the price of your last-minute booking. It is also lovely to know that our reception team were courteous and helpful during your stay. We truly appreciate your kind words and are delighted to hear that you would consider returning in the future. We look forward to welcoming you back again. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Zoe R. Solo - Confirmed reviews ALL

I've stayed here a couple of times now and on both occasions I was impressed. The rooms are clean and of a decent size, and the bathrooms are good too. Also clean, and with space to unpack your toiletries. For a budget hotel I'd say it punches above its weight. I'd recommend it.

Dear Zoe R., Thank you for your wonderful feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you have stayed with us a couple of times and have been impressed on both occasions. It is lovely to know that you found the rooms and bathrooms clean, comfortable, and spacious, and that you appreciated the friendly service from our team. We truly appreciate your recommendation and your continued support. We look forward to welcoming you back for your next stay. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 5.0/5

Nigel T. Solo - Confirmed reviews ALL

Comfortable Room, close to City Centre.

Dear Nigel T., Thank you for your wonderful feedback and for giving us a perfect score of 100 out of 100. We are delighted to hear that you found your room comfortable and appreciated our convenient location close to the city centre. We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Adrian L. Families - Confirmed reviews ALL

The room facilities are compact but sufficient. Cleaned to a high standard, and the rooms are quiet. The staff are polite and helpful. The breakfast is very good. Council operated parking is very close nearby, but be certain to pay and display at the required times as it's checked regularly.

Dear Adrian L., Thank you for taking the time to share such detailed feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found our facilities clean, our rooms quiet, and our staff polite and helpful. It is also wonderful to know that you enjoyed our breakfast. We appreciate your comments regarding the nearby council-operated parking and the helpful information for future guests. We are pleased that the convenient location of the parking added to your experience. We hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 2.0/5

Alice A. Business - Confirmed reviews ALL

No parking on site, extra charges for public parking

Dear Alice A., Thank you for taking the time to share your feedback and for rating your overall experience 40 out of 100. We are sorry to hear that the parking arrangements and the issue regarding the complimentary breakfast affected your stay. We understand that unexpected parking costs can be frustrating, and we also apologise if breakfast was promised to you but was not provided as expected. We appreciate you bringing these concerns to our attention. We will share your comments with the relevant teams to help us improve our communication and service. We hope to have the opportunity to welcome you back and provide you with a more positive experience. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 0.5/5

Finlay A. Business - Confirmed reviews ALL

Had to leave after night one due to room being infested, wouldnt even help on the reception, had to email to get my money back.

Customer review rating 2.0/5

Ian R. Families - Confirmed reviews ALL

Very noisy outside of hotel and unable to control air conditioning made sleeping difficult.

Dear guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff friendly and helpful. We’re sorry, however, that the noise outside the hotel and the difficulty controlling the air conditioning made it difficult for you to sleep. We understand how important a comfortable and restful night is, and we apologise that we fell short on this occasion. Your comments regarding the air conditioning will be shared with our maintenance team for further attention. We also appreciate you bringing the noise issue to our attention. We hope to have the opportunity to provide you with a more comfortable and restful stay in the future. Kind regards, Carla Amorim - Assistant General Manager

Customer review rating 4.5/5

Stephen M. Solo - Confirmed reviews ALL

One night stay for football

Dear guest, Thank you very much for your excellent 90/100 rating and for your kind review. We’re delighted to hear that you enjoyed your stay with us while visiting for the football. We truly appreciate your positive feedback and hope to have the pleasure of welcoming you back again for your next visit to Leeds. Kind regards, Carla Amorim - Assistant General Manager

Customer review rating 5.0/5

Lee H. Business - Confirmed reviews ALL

Great affordable room when booking through Trip app.

Dear Lee H., Thank you very much for your wonderful 100/100 rating and for sharing your lovely feedback. We’re delighted to hear that you enjoyed our excellent location, spacious reception area and quiet, relaxing room. It’s also great to know that you found the room comfortable and good value when booking through the Trip app. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager

Customer review rating 3.5/5

Nathalia A. V. R. Solo - Confirmed reviews ALL

I had a pleasant stay at ibis Leeds Centre Marlborough Street. The hotel was clean, comfortable and conveniently located, and the staff were generally friendly and helpful. However, there were two things that made me uncomfortable. Firstly, during breakfast, one member of staff was continuously walking around the breakfast area and repeatedly circling without seeming to have a specific task to attend to. I noticed that whenever I got up or moved around, he was often nearby again. I understand that staff need to monitor and assist guests, but the constant presence and movement around the tables made me feel uncomfortable and somewhat watched while having breakfast. Secondly, I found it quite unreasonable to be charged £2 simply to leave my luggage at the hotel after check-out. In my experience, this is normally offered as a complimentary service, especially when the luggage is being left for only a few hours. I don’t think guests should have to pay an additional fee for such a basic service. Apart from these issues, I enjoyed my stay overall and found the hotel comfortable and well located.

Dear Nathalia A. V. R., Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you found the hotel clean, comfortable and conveniently located, and that our team were generally friendly and helpful. We’re sorry to hear that you felt uncomfortable during breakfast. We understand how the repeated movement of a member of our team around the breakfast area may have made you feel watched, and we apologise for the unease this caused. We will share your comments with the team to ensure that our approach to monitoring and assisting guests is welcoming and respectful. We also appreciate your feedback regarding the luggage storage charge. We understand that this may have been unexpected, and we’re sorry that this aspect of your experience was disappointing. Thank you again for your honest feedback. We’re glad that you enjoyed your stay overall and hope to have the opportunity to welcome you back in the future. Kind regards, Carla Amorim - Assistant General Manager

Customer review rating 4.0/5

John I. Families - Confirmed reviews ALL

An expected quality experience happened, the same as it always has been

Dear John I., Thank you very much for your 80/100 rating and for your kind feedback. We’re pleased to hear that you had the quality experience you expected and that we continue to meet your needs, as we have on your previous stays. We truly appreciate your continued support and look forward to welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager

Customer review rating 3.5/5

Connor M. Couples - Confirmed reviews ALL

For the price and close proximity of the city centre, I thought the hotel was pretty good. It has exactly what you need for a short stay and the bed was pretty comfy, too.

Dear Connor M., Thank you very much for your 70/100 rating and for sharing your feedback. We’re pleased to hear that you found the hotel quiet, comfortable and reasonably priced, and that our proximity to the city centre suited your needs. It’s also great to know that you found the hotel well suited to a short stay and enjoyed a comfortable night’s sleep. We truly appreciate your comments and hope to welcome you back again in the future. Kind regards, Carla Amorim - Assistant General Manager

Customer review rating 4.0/5

Robert N. Solo - Confirmed reviews ALL

Overall satisfied. Well located for train station. Cheerful helpful staff. Very clean throughout. Comfortable bed. Room had all I needed

Dear Robert N., Thank you for your 8/10 rating! We’re pleased you were overall satisfied and enjoyed our convenient location, helpful staff, cleanliness, and comfortable bed. We hope to welcome you back again soon! Kind regards Carla Amorim Assistant General Manager

Customer review rating 2.0/5

Dominic T. Business - Confirmed reviews ALL

Not great, to be honest for the price I expected a better room/ensuite. Reception area ok but rooms need to be brought up to a better standard, no aircon but noisy road so cannot sleep with window open.

Dear Dominic T., Thank you for your honest feedback. We’re sorry the room and ensuite did not meet your expectations, and that the road noise and lack of air conditioning affected your sleep. We appreciate you highlighting these concerns and will share your comments with our team as we continue to improve. Kind regards Carla Amorim Assistant General Manager

Other web-users rate our hotel

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