Mercure Daventry Court Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 376 reviews

Mercure Daventry Court Hotel - Image 1
Mercure Daventry Court Hotel - Image 2
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Description

Hotel extras

  • Nearby landmarks include Silverstone and Althorp House

  • Convenient location in between Rugby (8 miles) and Northampton (14 miles)

  • Short walk to the picturesque Daventry Country Park

  • 15 purpose-built meeting rooms accomodating up to 700 people

  • The Fuel bar & restaurant features international cuisine

Our accommodation(s)

Hotel location

Mercure Daventry Court Hotel

Sedgemoor Way
NN110SG DAVENTRY
United Kingdom

GPS:52.277966, -1.164335

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FUEL

Our restaurant offers a variety of dining options in relaxed surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  376 reviews

TripAdvisor Rating  3.9/5  1,113 reviews

OK stay but hotel needs updating

TripAdvisor rating 3.0/5

anita f TripAdvisor review

This hotel was not as it looked in the photos online. The receptionist that greeted us was not very interested and just wanted to get us signed in and a key given to us. Felt very rushed. Our room was clean but looked very tired and really needed updating. The sheet on the bed had a hole in it , pillow case on inside out and no shower gel in the dispenser. The pillows were also not of a good quality at all and very thin, felt like sleeping flat. On the plus side the leisure facilities were good and included in our stay. We had breakfast here two days and the food was of a high standard as were the two ladies that were looking after the restaurant. The first night of our stay the noise level was ok but then the 2nd day it was not. The lobby was dressed for christmas and the tree looked good.

Hassle Free

TripAdvisor rating 4.0/5

Josh O TripAdvisor review

Quick smooth check in, no complaints friendly staff. Drop box for check out perfect hassle free procedure. Staff were attentive when I asked about room service and recommended sweet pot fries which were spot on.

Great stay

TripAdvisor rating 5.0/5

vjayeb TripAdvisor review

Keri, Anelin & Iulia went above and beyond during our stay and are so grateful. We were joined for breakfast by some family friends not staying at the hotel to celebrate a birthday and the team couldn't have been more accommodating, thank you!

Dear vjayeb, Thank you for your kind words regarding Keri, Anelin and Iulia's exceptional service during your family breakfast. We are so pleased to hear that they all made your experience enjoyable. Your feedback is greatly appreciated, and we will be sure to share your compliments with them all and the team. Best regards, Steve

Breakfast

TripAdvisor rating 5.0/5

Owen B TripAdvisor review

Keri, has been amazing She has great customer service and makes sure everyone’s needs are fulfilled. Super polite. Goes above and beyond

Dear H4512VRowenb, Thank you for taking the time to share your positive experience regarding your recent visit and stay at the Mercure Daventry Court Hotel. We are delighted to hear that our team provided great customer service and we will pass this onto them, especially Keri in Breakfast who will be delighted that you have mentioned her ! Your positive comments are sincerely appreciated and we look forward to welcoming you back sometime soon ! Best regards, Steve

DO NOT STAY HERE FOR BUSINESS

TripAdvisor rating 1.0/5

Victoria J TripAdvisor review

Absolutely terrible customer service from this hotel. Staying for business and the wifi does not reach half of the building and the phone signal is poor in general. Asked to move rooms on three separate days, denied due to the typical ‘fully booked’ tale, meaning confidential work had to be done in the reception. Do not stay at this hotel for business. I will be ensuring this hotel is removed from my national employers list of available hotels. Also pool use not inclusive to booking, £10 is steep to use the pool! Hotel room itself is tired and shabby, holes in the towel, broken fan, bathroom mould. No air con so the rooms are boiling and no fridge. A shame as I have had no problems with mercure before.

Dear 988victoriaj, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I am very sorry that you've had to write this and I personally apologise for the challenges you encountered, particularly concerning the Wi-Fi connectivity and phone signal. This is not our normal standard and we do very much understand how important these services are for business travelers such as yourself, and appreciate your comments as they help us identify areas for further improvement. I regret to hear about the condition of your room and the issues you experienced with the facilities. Our team work hard every day and strive to maintain a high standard, and sometimes, but thankfully not too often, we do slip up and not get it right, which is clearly the case here. Your observations regarding the room's condition will be actioned immediately. The pool access fee, we recognise that it may not meet everyone's expectations, and we appreciate your perspective on this matter. Your feedback is invaluable, and I really do hope you will reconsider visiting us in the future. I am very confident we will make your experience a memorable one and you will hopefully then view us in a much better light. Thank you once again for your comments. Best regards, Steve

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Other web-users rate our hotel

  • 179 reviews 8.4/10 Location
  • 584 reviews 6.4/10 Room
  • 561 reviews 8.6/10 Service
  • 10 reviews 0/10 WiFi
  • 271 reviews 6.7/10 Cleanliness
  • 251 reviews 7/10 Breakfast
  • 219 reviews 5.4/10 Food
  • 135 reviews 5.9/10 Vibe

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