The Harlow Hotel By Accor

The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.6/5 198 reviews

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Description

Hotel extras

  • 16 mins to London Stansted Airport

  • Full English Breakfast

  • 24hr Food and Beverage inc Full Dinner Menu

  • Complementary onsite carpark

  • Sports - available in hotel bar

ALLSAFE approved hotel

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

  • By plane

    STANSTED AIRPORT At 22.53km / 14 miles

  • By car

    M11 JUNCTION 7 At 1.61km / 1 miles

  • By train

    EPPING STATION At 6.92km / 4.3 miles

  • By train

    HARLOW TOWN At 4.35km / 2.7 miles

GPS:51.75578, 0.126321

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  198 reviews

TripAdvisor Rating  3.0/5  849 reviews

Well located

Customer review rating 4.0/5

W. T. Business - Confirmed reviews ALL

We had a nice stay at your hotel and one man was very helpful, nothing was too.much for him... Bed was comfortable and clean - the only downside I would mention are the very flattened pillows which are not comfortable. Breakfast was very good with lots of choice cannot fault that at all and the young girl working there does a grand job both in her work plus very helpful Thanks for our stay with accor hotel again Best wishes W.

Dear W., Thank you for such a wonderful review of our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, as they always strive to provide excellent customer service, so receiving feedback such as yours will help this to continue. I look forward to welcoming you back to the hotel, when you next visit the area. Sincerely, Nikki

Location excellent for our needs

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Two night stay was most satisfactory, breakfast included a great help. Only slight problem was the pillows in the bed were not high enough.

Far too expensive

Customer review rating 2.0/5

T. M. Solo - Confirmed reviews ALL

For a room for the night costing over £100 I expected better than this. The first room I was given clearly had been used as a smoking room, so I asked for a different room. The second room was in part of the hotel that was being decorated, and the corridor smelt strongly of paint. The door to my room had a 2 inch dent in it and the window opener had been broken off. not £100 a night standard.

Good stay

Customer review rating 4.5/5

Steve Business - Confirmed reviews ALL

1st time at this hotel, very good service, room was lovely and clean. Service in restaurant was OK, serving staff a little slow, but food was good

Dear Mr N., Thank you very much for taking the time to review our hotel. I am delighted that you enjoyed your stay with us. As you mentioned, lots of things have changed since the pandemic including our team, but i am overjoyed to recieve such positive comments about them. I look forward to welcoming you back on your next visit to Harlow. Sincerely, Nikki

Terrible, located in a loud and busy roundabout

Customer review rating 1.0/5

Stu P. Business - Confirmed reviews ALL

I arrived after 2100hrs was given minimum info including how to find my room. The reception area was loud as there were several dozen youngish groups of I presume trade workers in groups drinking and smoking outside of the main reception. I was not advised that I needed to enter my vehicle registration number at any point - I don’t stay away often and perhaps I should have known this - but I did book ti include free parking online. My room was right next to a very busy round about which was on a fast road and very noisy late into the night and from 0500. The hotel is in poor condition needing more than a refurbishment. I would not return or recommend

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