The Harlow Hotel By Accor 3 stars

Nice hotel staff were all lovely including cleaning staff who greeted us with lovely hood mornings. We didn’t use food facilities as we were visiting friends there. Rooms were spotless pricing was very reasonable we had 2 rooms booked. Certainly going to be our go to place when we visit Harlow.

The reception lady was pleasant , cheerful and helpful when we arrived. The room was clean, quiet, fresh and cool ( often find rooms in hotels are too warm and stuffy) and we were able to sleep comfortably. On the negative side, one of the lights above the beds didn't work and it would have been nicer if there were a couple more teabags available and /or some bottles of water. The negatives were very minor and did not spoil the stay.

It was very clean, the service was great.

The staff were great and the room was clean. The decor was tired and everything looked a bit shabby except for the lovely clean sheets. The carpets were stained and the wallpaper and paint scuffed and scratched and chipped. The carpet in our room had a big bleach mark. You couldn’t sit on the chair in the room as it was grubby. The bath enamel was chipped and there was a nasty mark under the sink. It was disappointing on the whole although adequate to sleep, but not to relax and hang out.

Upon arriving, I found out that the Pool and Gym was closed, the ONLY reason I booked was because of the Pool and gym. I then entered my room to find a huge blood stain on the right above the light switch. The rooms themself were clean however in dire need of a refurb, very old dated, with broken tiles. Not as advertised. The staff were friendly .

we had 2 rooms but one of them had vomit and blood in large amounts dried over the bed and mattress which we took pictures of and showed reception staff . they correctly didn't charge for the room but the fact remains how this even happened . The room was filthy and spoiled what should have been a nice family trip .

Hotel a bit dated, but the reception desk staff were brilliant

Staff were very friendly BUT, hotel was very tired, decor awful eg scratched and damaged paintwork everywhere, carpets very dirty, ro 209 had an awful odour, and unable to open windows to freshen room smell, bed balance dirty and smelled. We checked out at 7.30pm because we could not face sleeping there.

I stayed there for one night and the experience I had has definitely made it so that I will not stay at that hotel again. Throughout my stay I was approached by a number of guests some of them where intoxicated by alcohol and some were not. The things that were said to me were extremely derogatory and borderline racism. I was also approached by a number of guests who were apart of a large group called kellys communications (i think thats the name) and was harrased verbally and at one point i was face to face with a man who said an asian lad with a flashy car what am i doing round here. This genuinely scared me. The very next morning the same group of men were very sheepish around me as they were leaving. I hope it was due to a realisation of their actions and words

We were allowed to move our non-flexible booking from 2020 due to postponement of a wedding which was much appreciated. We asked for and were able to have an early check-in and the Receptionist was most helpful with the taxi booking. The room was clean and comfortable and the buffet breakfast was good. No complaints.

The hotel is past its date, not even a referb will save it. needs pulling down and rebuilding and you would make better money

Clean rooms, pleasant staff. However stay was not excellent as one bath towel was badly stained, and plug mechanism on the sink was broken.

They stay at the hotel was satisfactory although I do think you could put family rooms to one corner of the hotel to guests who are trying to have a pleasant hour more experience what I mean by this is no point putting a family room right next door to 2 single for a couple who were just trying to relax for a couple of days away they stay at the hotel was satisfactory although I do think you could put family rooms to one corner of the hotel to guests who are trying to have a pleasant hour more experience what I mean by this is no point putting a family room right next door to 2 single for a couple we were just trying to relax for a couple of days away Shouting and crying children really do spoil somebody's weekend away therefore family room should be kept to one corner of the hotel

Basic overnight stay with no frills for a basic honest price.

The lady at reception was wonderful, so helpful and easy to chat to. The room was perfect. The dinner options weren't really what I fancied but service was great. Breakfast was lovely. Thank you