The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.4/5 158 reviews

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Description

Hotel extras

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Our accommodation(s)

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

GPS:51.75578, 0.126321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Sculpt Bar

Unwind in our modern bar, where you'll find all your favourite tipples and a variety of snacks on our bar menu. Sports fans can also catch all the latest action on TNT Sports.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  158 reviews

TripAdvisor Rating  3.2/5  1,035 reviews

Polite staff

TripAdvisor rating 3.0/5

dorinap172 TripAdvisor review

Members of staff is very polite.. in special Bianca who many time help and guide me during been there!!!!!!!!!!!!!!!!!

Excellent Conference Venue

TripAdvisor rating 5.0/5

Navigate24414652212 TripAdvisor review

Held a conference Excellent service Excellent food at lunch, plentiful. Excellent Audio-visual aids Excellent care with staff and managers always enquiring if all well. Highly recommended

Customer review rating 3.0/5

Richard M. Business - Confirmed reviews ALL

Hotel is in very bad condition in general. Reception was ok but the room was awful. There were brown stains up high in the bathroom along with a message from the previous occupant on the mirror. Woodwork was all chipped. Stains everywhere. Gave a 6 because the bed was actually quite nice. Food was expensive for a microwaved curry.

Thank you for taking the time to share your feedback. We are very sorry that your stay did not meet expectations, particularly regarding the cleanliness and condition of your room, as well as the food and WiFi. Please be assured that your comments have been shared with the relevant teams to address these issues and improve our standards. We appreciate your recognition of our reception staff and the comfort of the bed, and we hope to have the opportunity to provide a much improved experience in the future.

Customer review rating 4.5/5

John S. Solo - Confirmed reviews ALL

Very good thank you

Thank you for sharing your wonderful feedback. We are delighted to hear that you found the hotel well located and comfortable, and that you had a very good overall experience with us. It is especially pleasing to know that you rated so many aspects of your stay highly, from check-in through to departure. Your positive comments about our team, cleanliness, breakfast, and overall value are greatly appreciated. We truly value your continued support and look forward to welcoming you back again soon.

5* Staff

TripAdvisor rating 5.0/5

Tom F TripAdvisor review

Bianca & Roxana gave an amazing service with lots of laughs and smiles providing excellent service. Credit to the hotel

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Other web-users rate our hotel

  • 261 reviews 7.7/10 Location
  • 701 reviews 6.4/10 Room
  • 612 reviews 7.3/10 Service
  • 10 reviews 6.9/10 WiFi
  • 358 reviews 6.7/10 Cleanliness
  • 244 reviews 5.4/10 Breakfast
  • 212 reviews 5.2/10 Value
  • 212 reviews 3.5/10 Food

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