The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.9/5 233 reviews

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Description

Hotel extras

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Our accommodation(s)

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

GPS:51.75578, 0.126321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Sculpt Restaurant

Discover a range of delicious options at our onsite restaurant. The Sculpt serves British cuisine with a modern twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  233 reviews

TripAdvisor Rating  3.0/5  934 reviews

Lovely family stay

TripAdvisor rating 5.0/5

T9472BDmariel TripAdvisor review

Does look inviting from the outside but looked lovely on the inside . Lovely warm welcome from the receptionist, easy getting our room keys . Lovely clean rooms , lovely breakfast, friendly staff. Definitely book again on our next visit and so on .

Best to avoid

Customer review rating 2.0/5

John C. Couples - Confirmed reviews ALL

First room ant infestation in bathroom. Second room basic not 3 star standard. Food at dinner very poor and over priced best part of stay was breakfast which was acceptable. This is an hotel to avoid especially as you have to pay £6 to park!!

Dear Mr C., Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice-Mai

Good Value for Money

TripAdvisor rating 4.0/5

Lozza755 TripAdvisor review

Travelled on a coach holiday in London with Alfa. The hotel was quite modern , despite outward appearances. The food was lovely with a choice of something for everyone. Perhaps warm plates would be the way forward. All the staff were very courteous and helpful. The bedrooms were cleaned well. Beds comfortable and shower hot. Maybe signage for direction if you wanted a change of towel instead of getting clean ones every day. I have given two stars for location because of it's isolated position without the use of a vehicle and also the horrendous journey to and from the City of London every day of our stay.

Dated Rooms...

Customer review rating 3.0/5

David A. Business - Confirmed reviews ALL

Initially the reception and public areas all good in what is quite an old hotel

Dear David, Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Alice-Mai

Good stay

Customer review rating 5.0/5

Maria C. Families - Confirmed reviews ALL

Lovely staff great services

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Other web-users rate our hotel

  • 220 reviews 7.6/10 Location
  • 723 reviews 6.1/10 Room
  • 583 reviews 8.2/10 Service
  • 10 reviews 7.1/10 WiFi
  • 359 reviews 5.7/10 Cleanliness
  • 222 reviews 7.6/10 Breakfast
  • 181 reviews 6.3/10 Value
  • 163 reviews 3.7/10 Amenities

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