The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.5/5 149 reviews

The Harlow Hotel By Accor - Image 1
The Harlow Hotel By Accor - Image 2
The Harlow Hotel By Accor - Image 3
The Harlow Hotel By Accor - Image 4
Southern Way, CM18 7BA HARLOW, United Kingdom

Description

Hotel extras

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Our accommodation(s)

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

GPS:51.75578, 0.126321

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Sculpt Bar

Unwind in our modern bar, where you'll find all your favourite tipples and a variety of snacks on our bar menu. Sports fans can also catch all the latest action on TNT Sports.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  149 reviews

TripAdvisor Rating  3.1/5  1,019 reviews

Customer review rating 5.0/5

June T. Couples - Confirmed reviews ALL

Friendly and helpful staff

Dear June, Thank you very much for your wonderful feedback and your perfect scores. We are delighted to hear that you found our hotel well located and that our team made your stay so enjoyable. It is especially lovely to know that Brian was able to assist you and your husband during your visit. We will make sure he receives your kind words, as recognition like this means a great deal to our team. We are also very grateful for your comments on cleanliness, comfort, value for money, and our sustainability efforts. Your encouragement truly motivates us to continue delivering excellent service. We hope to have the pleasure of welcoming you back to The Harlow Hotel again soon. Warm regards The Harlow Hotel Management Team

Great stay as always

TripAdvisor rating 5.0/5

Sara L TripAdvisor review

Had a lovely stay. Gemma G was especially helpful and attentive. Lovely friendly lady. Gemma on reception also great. Rooms are nice too.

Dear U4997AHsaraI, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed another lovely stay with us. It is wonderful to know that Gemma provided such attentive and friendly service throughout your visit — she is indeed a valued member of our team, and we will ensure your kind words are passed along to her. We are equally pleased that our reception team and your room contributed positively to your experience. We truly appreciate your continued support and look forward to welcoming you back again soon. The Harlow Hotel Management Team.

Customer review rating 1.5/5

Shaun M. Friends - Confirmed reviews ALL

Had changed rooms as bath rusty and dirty, fire alarm went off at midnight woke us up had to go outside , bar had poor selection no change, pool table was really expensive, parking was charged extra for hotel paid customers.

Customer review rating 0.5/5

Alex R. Solo - Confirmed reviews ALL

Honestly this hotel is probably the worst I have stayed at - do not book here !!!

Dear Sir, Thank you for taking the time to share your feedback. We are very sorry to learn that your experience fell far below expectations, particularly with regard to the food quality and several aspects of your stay. Please be assured that your comments have been shared with the relevant teams for immediate review, as this is not the standard we aim to deliver. We would welcome the opportunity to discuss your stay further and restore your confidence in our hotel. Sincerely, The Harlow Hotel Management Team

Customer review rating 4.0/5

Joel B. Families - Confirmed reviews ALL

Great stay and the staff were attentive and friendly.

Dear Guest, Thank you for sharing your feedback and for choosing The Harlow Hotel by Accor. We are delighted to hear that you enjoyed a great stay, found our location convenient, and experienced attentive and friendly service from our team. It is also wonderful to know that your check-in, cleanliness, WiFi, and overall comfort met your expectations. We truly appreciate your positive ratings and your recommendation of the ALL loyalty programme. Your comments motivate us to continue delivering excellent service. We look forward to welcoming you and your family back again soon. Kind regards, The Harlow Hotel Management Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 248 reviews 7.4/10 Location
  • 695 reviews 6.6/10 Room
  • 605 reviews 7.2/10 Service
  • 9 reviews 6.7/10 WiFi
  • 355 reviews 6.7/10 Cleanliness
  • 237 reviews 5.3/10 Breakfast
  • 213 reviews 3.1/10 Food
  • 207 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.