Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 288 reviews

Mercure Thame Lambert Hotel - Image 1
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Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Our accommodation(s)

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ Thame
United Kingdom

GPS:51.677451, -0.955321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KITE RESTAURANT AND BAR

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  288 reviews

TripAdvisor Rating  4.0/5  982 reviews

Certificate of excellence 2023

Excellent stay

Customer review rating 5.0/5

H. C. Couples - Confirmed reviews ALL

Booked 4 nights at the hotel, all the staff were very pleasant and professional, the Hotel Receptionist Uwais was most helpful and considerate with a pleasant smile whatever time of day we saw him. The food in the restaurant was excellent and the staff all had a great attitude with their customers. Briefly spoke to the Housekeeper on leaving and she too was extremely pleasant lady. We thoroughly enjoyed staying at the Mercure Thame Lambert Hotel and would highly recommend it to anyone wishing to stay in this area.

Dear Hillary, Thank you for taking the time to share your wonderful experience at the Mercure Thame Lambert Hotel. We are delighted to hear that you enjoyed your stay with us and found our staff, particularly Uwais at the reception, to be helpful and professional. It is gratifying to know that our restaurant met your expectations and that our team maintained a positive attitude throughout your visit. We take great pride in providing exceptional service, and it is always rewarding to receive such kind feedback. We appreciate your recommendation and look forward to welcoming you back on your next visit to the area. Warm regards, Admiral Abbey

Excellent stay

TripAdvisor rating 5.0/5

HilandJoe C TripAdvisor review

We booked into the Mercure Thame Lambert Hotel for 4 nights on 18th September 2024 - after a small glitch at the beginning, the Hotel Manager and Staff sorted everything immediately. Thankyou. We also wish to say the Hotel Receptionist Uwais was most helpful and considerate with a pleasant smile whatever time of day we saw him. The food in the restaurant was excellent and the staff all had a great attitude with their customers. Briefly spoke to the Housekeeper as leaving and she too was extremely pleasant lady.  We thoroughly enjoyed staying at the Mercure Thame Hotel and would highly recommend it to anyone wishing to stay in this area. Thankyou  G. H. Chappell

Not a great experience.

TripAdvisor rating 3.0/5

richardsinclair Solo travel - TripAdvisor review

Just to say the Hotel staff were very good and pleasant. The food was great, but the room was not clean. The shower was dirty on the day I arrived and there were other hairs in the bathroom. The rug was dirty and I had carpet beetles running around a lot of the time. I complained and was told the room would have a deep clean. This didn’t happen.

Pretty Poor

TripAdvisor rating 2.0/5

LondonVoyager0288 TripAdvisor review

Friendly staff but overall pretty poor. The hotel is in a nice convenient location and the public areas are modern and nicely decorated. The rooms are basic / plainly decorated and they are fairly filthy to be kind. See the attached photos. They are in despirate need of an update and lick of paint. The walls are covered in skuff marks from luggage and the carpets very dirty and worn. Tea / coffee provided was the cheapest catering sachets "freeze dried coffee" branded. Also the bedding was extremely poor with a very thin duvet and cheap synthetic pillows. The housekeeping service was extremely poor. The bed was rarely made properly nor toilet cleaned & no dusting for a long time as can be seen in the photos. The Wifi whilst OK when it is working makes you re-register and sign in every 24hours which is very irritating on a long stay. There really is no need for this. Once I have signed up on a device I would expect the network to remember me for the duration of my stay! I ate in the bar / restaurant on a couple of evenings and found the food to be of a poor standard and extremely overpriced. The service was friendly and efficient though. Breakfast was buffet style and was OK apart from the coffee machine which was out of order more often than not. There was also a very bad problem with flies in the breakfast area not helped by the large bowls of open yoghurt and fruit salad. It would be far better to provide eaither sealed containers or pots.

Best Wedding Ever!

TripAdvisor rating 5.0/5

C8893DLamandah TripAdvisor review

We had the most amazing wedding at this hotel. From the very first moment when we were shown around to the clear up afterwards the staff were super helpful, supportive and great fun. Admiral made sure the organisation ran smoothly. All the guests commented on the quality of the food and how comfortable and clean the rooms were. It was truly the best day ever! Thank you to all the staff for making it so special.

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Other web-users rate our hotel

  • 98 reviews 9.3/10 Location
  • 320 reviews 6.9/10 Room
  • 329 reviews 8.7/10 Service
  • 7 reviews 7.9/10 WiFi
  • 123 reviews 6.8/10 Breakfast
  • 109 reviews 4.8/10 Cleanliness
  • 59 reviews 5.7/10 Amenities

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