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Mercure Thame Lambert Hotel 4 stars

Customer review rating 4.2/5 752 reviews

ALLSAFE approved hotel

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Mercure Thame Lambert Hotel
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+ 14 Services

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf (nearby) Paying
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Thame Lambert Hotel

London Road
Aston Rowant
Watlington
OX49 5SQ thame
united kingdom

Tel: +441844351496

Fax: (+44)1844351893

Check-in from 14h00

Check out up to 12h00

  • OXFORD TUBE :  OXFORD TUBE LEWKNOR

  • By plane

    HEATHROW At 46km / 28 miles

  • By train

    PRINCES RISBOROUGH At 11km / 7 miles

GPS :51.677451, -0.955321

Our accommodation(s)

A spacious room with ensuite bathroom, air conditioning, a flat screen TV, desk and free WiFi.

Our restaurants and bars

KITE RESTAURANT AND BAR

Type of cuisine: Gourmet

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

LOUNGE BAR

We serve wide range of drinks, snacks and light meals inspired by the property's original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Thame Lambert Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

752 reviews

TripAdvisor Rating 4.0/5

876 reviews

Good hotel and overall decent experience

Customer review rating 3.5/5

Anonymous Friends - 19/09/2021 Confirmed reviews ALL

The hotel was comfortable and mostly reflected its advertised look. There was a slightly strange experience around booking where upon arrival we were asked to pay for our room despite on two previous occasions having given our account details. However we were not overcharged, perhaps just worth telling customers if there card is not to be charged to avoid confusion.

Dear BENJI W., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

nice staff quiet location would stay again

Customer review rating 4.0/5

Steve S. Solo - 15/09/2021 Confirmed reviews ALL

nice clean room with plenty of space there was always someone around to help if needed bar had a good selection of beer food was ok and breakfast was lush help your self I would recommend a stay here

Customer review rating 4.0/5

Annabel Couples - 05/09/2021 Confirmed reviews ALL

Very welcoming, I have stayed in various places lately and felt it could have been cleaners due to Covid in mind. (basin/taps in our bed room. Coffee machine at breakfast, hand sanitiser not working in main area.) Great we helped ourself to breakfast first morning and for mass catering buffet style the scambled eggs was excellent. Second morning waitress serves not all that was ordered arrived on the plate and the scrambled egg was inedible having had a false start with ordering kippers to be told 5 mins later they didn't have any!

Clean, quiet hotel with friendly, helpful staff

Customer review rating 4.5/5

Frank Y. Couples - 05/09/2021 Confirmed reviews ALL

We checked in for an overnight en route from Yorkshire to Sussex, and were greeted by terrific staff who helped us secure our two mountain bikes and directed us to Thame for a bit of sightseeing. The room was comfortable, quiet and spacious; the bed comfortable and huge. One minor issue: surging hot water in the shower presented a bit of lobster treatment on my unsuspecting backside, which I suppose could have turned out far worse had I been facing the opposite direction.

Dear FRANK Y., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Good

Customer review rating 4.0/5

Anonymous Families - 03/09/2021 Confirmed reviews ALL

Disappointing in arrival into our room as extra bed was up but duvet thrown on chair, no cover, pillow case and 3 people in the room but only one bath and one hand towel, when I found a housekeeper it was put right within about half hour.

Oxford Break

Customer review rating 4.0/5

Andrew H. Couples - 02/09/2021 Confirmed reviews ALL

Overall, pretty good experience. Good was decent for breakfast and evening meals, room tidy and clean and quiet. Only downside was the bed, it was hard but that's a picky point.

One night stay

TripAdvisor rating 5.0/5

50stephenn 31/08/2021 TripAdvisor review

Wedding stop over , great venue for a Friday wedding , bar staff great and breakfast in the morning was a much needed item, which was plentiful and tasted good. Only shame was traffic noise during the early hours of the morning.

Nice night stop over

Customer review rating 5.0/5

Steve N. Families - 29/08/2021 Confirmed reviews ALL

Friendly staff at the bar for the wedding on Friday done a superb job, always smiling. Thankyou. Rooms clean and tidy. Thank you.

Great Four Star Hotel

TripAdvisor rating 4.0/5

trevordavidedwards 28/08/2021 TripAdvisor review

We had a pleasant three nights stay. The hotel is very well run and very well presented. The staff throughout are exceptionally good. There is a welcoming bar, and a very pleasant restaurant. Easy parking and excellent wifi. Breakfast is an extensive buffet. Easy to find this hotel, it's just a couple of minutes off junction 6 of the M40, right on the corner of the A40.

An experience

Customer review rating 2.5/5

Geoffrey Couples - 27/08/2021 Confirmed reviews ALL

Located a short distance from Oxford ... but (1) the room telephone did not work, (2) there were insufficient coat hangers in the room (3 and 1 was broken, (3) the carpet was badly stained, (4) we did not dare pull up a crumpled rug for fear of what we. Ugh the discover and (5) ironing board cover was stained. All these matters could easily have been resolved to present a pleasant spacious room. I have the feeling that there were too few staff. But those we encountered were very pleasant. Might go again if they got their act together!

An excellent Mercure in a perfect location.

Customer review rating 4.0/5

Trevor E. Couples - 26/08/2021 Confirmed reviews ALL

An excellently presented four star. The common parts and lawned areas are quite lovely. Excellent outdoor dining space. A pleasant restaurant where we enjoyed good buffet breakfasts and pleasant suppers. A welcoming bar. Our room upgrade was greatly appreciated. The staff throughout are exceptionally good. Sadly, our stay was badly marred by the complete failure of hot water in room 117 on our final. We were unable to bathe.

A good time,And very polite staff

Customer review rating 4.5/5

John S. Couples - 22/08/2021 Confirmed reviews ALL

I was pleasantly surprised to see that the Mercure hotel was as busy as it was, considering the hotels in London seem fairly quiet. The hotel is also a great venue for other things i.e. conferences and parties etc

Well located for my trip

Customer review rating 3.5/5

Duncan Solo - 22/08/2021 Confirmed reviews ALL

Overall very good but the break fast was a great disappointment. Sausages were pale and sipid, bacon no better... Not sure it had seen any heat, quite bad coffee.. The two premier Inn stays I had on the same trip were superb, think chef needs to make alot more effort.

Great Stay, great to be back, very welcoming

Customer review rating 4.5/5

Tom Business - 19/08/2021 Confirmed reviews ALL

Restaurant was very organised, the two new staff had it under control and the service was excellent.

Lovely stay - slight water problem

Customer review rating 4.5/5

Kenneth C. E. H. Families - 18/08/2021 Confirmed reviews ALL

We really enjoyed our stay (it was good to be back in the S. Oxfordshire area). Had slight problem with drainage in Wash Hand Basin in the Bathroom - otherwise we found everything satisfactory. Good Breakfast and excellent evening meal. Will definitely return as soon as possible.

Dear KENNETH CHARLES ESSERY H., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

A very mixed experience

Customer review rating 3.5/5

Andrew Couples - 12/08/2021 Confirmed reviews ALL

Very happy with the hotel and the room. Unfortunately, the food didn’t live up to the surroundings. Poor dinner with over-cooked meat. Breakfast was even worse with cold food on the buffet, yet butter placed next to the toaster so that it was liquid in the packet. The evening barman was clueless. No idea which wines were red or white and kept asking for help to identify products. Shame, because the building and rooms are great.

Well located, but lacking polish

Customer review rating 3.5/5

Simon W. Couples - 10/08/2021 Confirmed reviews ALL

The stay was good, the room was in a good location for our needs. However the housekeeping standards were poor. There was a previous users used shower gel bottles on top of the shower head. There were dried water drop marks on the top of the sink draws and generally the bathroom cleaning looked rushed with a lack of attention to detail. In line with the current situation we asked for the room to be refreshed about half way through our seven night stay. All that we could see that was done was new towels in the bathroom and the bedroom waste bin was emptied. In a similar vain the reception staff did their jobs but lacked any client empathy or desire to provide any smile and enthusiasm that one would expect in the hospitality industry at this level of establishment.

quiet spacious room

Customer review rating 4.0/5

Pete C. Families - 09/08/2021 Confirmed reviews ALL

two nights, very quiet, comfortable beds - just what we wanted

comfortable

Customer review rating 4.0/5

Anonymous Couples - 09/08/2021 Confirmed reviews ALL

clean comfortable ,good room.Staff welcoming

Customer review rating 1.5/5

Anonymous Friends - 03/08/2021 Confirmed reviews ALL

I’m sorry but this is not a hotel of 4 star quality and the staff were exceptionally rude to our group, accusing us of lying and overcharging when it came to check out. I would not recommend and it was a very disappointing experience.

Dear LYDIA Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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