Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 282 reviews

Mercure Thame Lambert Hotel - Image 1
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Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Our accommodation(s)

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ Thame
United Kingdom

GPS:51.677451, -0.955321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KITE RESTAURANT AND BAR

KITE RESTAURANT AND BAR AT MERCURE THAME LAMBERT HOTEL, AA ROSETTE AWARD. Taste our delicious classics and a la carte menu. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  282 reviews

TripAdvisor Rating  4.0/5  1,005 reviews

Certificate of excellence 2025

Absolutely 5 stars

TripAdvisor rating 5.0/5

Andrew B Business - TripAdvisor review

5 stars I don’t usually write reviews, but Mercure Thame Lambert truly deserves one. This is the best Mercure I’ve stayed at in a very long time. Everything was exceptional—from the spotless, comfortable rooms to the excellent food and service. A special mention goes to Hassan, who was an absolute superstar. He went above and beyond to make our stay feel special—professional, friendly, and genuinely welcoming. It’s rare to find such consistent quality and care. I’ll definitely be back.

Great stay, although breakfast was a palava

TripAdvisor rating 4.0/5

timyoud TripAdvisor review

Gent who welcomed us was very warm and friendly. Explained everything we needed to know. The location was in beautiful countryside, not far from the M40. We were stopping to break up our journey back from Heathrow, without staying too close to the airport! The hotel was great and this would have been a four star review, however we only had one coffee sachet in the room, there was a dirty plate in the corridor outside for the duration of our stay, the key didn't work for the fitness room and the breakfast was a distaster. On the breakfast... We arrived shortly after it opened to find a continental spread but no hot food. We thought this might be coming as we had arrived just after opening. Another couple also came down and asked the waitress, who assumed it was all there. She checked and then said it had only half been put out, so went to check with kitchen staff. We waited and waited, in which time the coffee machine stopped working, so we had to ask the waitress to make coffees at the bar. We overheard her asking someone else how to make a coffee. Shortly after this another couple arrived and asked if hot food should be ordered - to which the waitress said yes. When asked if there was a menu (there is one online) the waitress said no. We all gave our breakfast orders, but the waitress didn't write anything down, so when the meals came out, of course they were incorrect!! I'm just glad we weren't in a rush as it all took over an hour! And was not up to the usual Accor breakfast standards.

Customer review rating 5.0/5

Hector S. Couples - Confirmed reviews ALL

Great facilities, good food quality, marvellous service personnel and good prices.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Megan Munro-Atkins

Customer review rating 0.5/5

Andrew K. Couples - Confirmed reviews ALL

An awful experience for my birthday, loud guests , not a nice experience .

Thank you for taking the time to share your feedback regarding your recent stay with us for your birthday celebration. We sincerely apologise that your experience did not meet your expectations and that your special occasion was impacted by the issues you encountered. We are truly sorry to hear about the disruption caused by the noise from the group staying next to your room. We understand how frustrating and unpleasant this must have been, especially during a birthday trip. As we mentioned our team did speak to them multiple times during their stay to address the noise, we unfortunately were unable to relocate either party due to the hotel being fully booked at the time. We have already filed a complaint with the tour operator regarding the behavior of this group and are reviewing our procedures for managing groups to minimize the impact on other guests in the future. We also apologise for the issues you experienced during breakfast, including the non-working coffee machine and the lack of readily available essential items. This is not the standard of service we aim to provide, and we will be addressing this with our breakfast team to ensure better organization and availability of items going forward. On a more positive note, we are pleased to hear that you had an excellent experience with our arrival, check-in, check-out, and departure processes. We are also grateful for your high rating of our team and your special mention of Chris at reception. We are proud of our staff and their dedication to providing excellent service. We are also glad to hear that you found the value for money acceptable and the accommodation itself to be satisfactory. We understand that these issues significantly impacted your birthday experience, and for that, we are truly sorry. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope that despite these challenges, you might consider staying with us again in the future, allowing us the opportunity to provide you with the positive and relaxing experience you deserve at a discounted price. Kind Regards, Megan Munro-Atkins General Manager

great location and restaurant

Customer review rating 5.0/5

C. Couples - Confirmed reviews ALL

we had an overnight stay and were very impressed with the location and the restaurant and bar facilities

Dear C., Thank you so much for taking the time to share your feedback with us! We are absolutely delighted to see your perfect scores across the board, including your fantastic 10/10 recommendation. We are especially thrilled to hear how impressed you were with our breakfast! We strive to offer a truly exceptional start to the day, and it is wonderful to know that it was a highlight of your overnight stay. We are also pleased that you found our location and the restaurant and bar facilities to your liking. Your positive comments are incredibly valuable to us, and we appreciate you sharing your experience. We look forward to welcoming you back again in the future! Sincerely, Megan Munro- Atkins General Manager

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Other web-users rate our hotel

  • 106 reviews 9.3/10 Location
  • 341 reviews 6.8/10 Room
  • 353 reviews 8.8/10 Service
  • 125 reviews 6.4/10 Breakfast
  • 124 reviews 5.4/10 Cleanliness

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