Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 270 reviews

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Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Our accommodation(s)

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ Thame
United Kingdom

GPS:51.677451, -0.955321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KITE RESTAURANT AND BAR

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  270 reviews

TripAdvisor Rating  4.0/5  994 reviews

Certificate of excellence 2023

Mum Birthday

TripAdvisor rating 5.0/5

Martyn_L_1988 Couples - TripAdvisor review

I booked afternoon tea for my parents as it was my Mums birthday. The staff didn’t know it was her birthday until they arrived and let them know. She was overwhelmed with all the well wishes and even got a birthday treat ! Thank you to Aurang Zeb who looked after them!

Nice hotel good location for party

Customer review rating 3.0/5

Chris Couples - Confirmed reviews ALL

Room was cold until we turned on radiator which was hidden behind a thick curtain. The shower tray had a repair done to it & had a big dip in which was unsightly & was unable to turn tower rail heater on. Otherwise staff were great & we enjoyed the food.

Dear Chris, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your comments, as they help us identify areas where we can improve our services. We apologize for the discomfort you experienced with the temperature in your room and understand how important it is for our guests to feel warm and cozy during their stay. We will certainly look into better signage or solutions regarding the radiator placement behind curtains to ensure future guests can easily access it. Additionally, we regret that you found the shower tray repair unsatisfactory and that you were unable to use the towel rail heater. Your comments have been noted, and we will address these maintenance issues promptly with our team to enhance our facilities. On a positive note, we are thrilled to hear that you enjoyed our staff's service and appreciated the quality of food offered during your visit. Our team strives to provide excellent hospitality, and it's rewarding to know their efforts made a positive impact on your experience. Thank you once again for bringing these matters to our attention. We hope you will consider staying with us again in the future so that we may provide you with an improved experience. Kind Regards Hassan Raza

Lovely room, polite staff and enjoyable stay

Customer review rating 4.5/5

Martin Friends - Confirmed reviews ALL

Good location, plenty of parking and quiet environment. Went to a large group function, everyone was very helpful and polite. Would recommend and return in future.

Dear Martin, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our location convenient, with plenty of parking available, and that you enjoyed the quiet environment during your visit. It is wonderful to know that our team was able to assist you and your group effectively, providing helpful and polite service throughout your function. Your recommendation means a great deal to us, and we are thrilled at the prospect of welcoming you back in the future. Should you have any further feedback or require assistance for your next visit, please do not hesitate to reach out. Kind Regards Hassan Raza

well located good stay !

Customer review rating 3.5/5

Alan L. Couples - Confirmed reviews ALL

thanks to philip on reception for a quiet twin bedded room and great service as always !

Dear L., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a pleasant experience, particularly thanks to Philip at reception, who consistently strives to provide exceptional service. Your kind words will certainly be passed along to him. We appreciate your suggestions regarding our staffing levels during peak times; we understand how important efficient check-out is for our guests, and we will review this matter further to enhance our service delivery. Additionally, we take your comments about Room 202 seriously. We are committed to maintaining high standards across all our accommodations, and your insights regarding updates needed in both the room’s decor and bathroom facilities will be addressed as part of our ongoing improvement efforts. Thank you once again for your valuable feedback. We hope to welcome you back soon so that we can provide an even better experience! Kind Regards Hassan Raza

Blenheim palace Christmas

TripAdvisor rating 5.0/5

Jet02834568224 TripAdvisor review

We went for Blenheim palace Christmas break on the 28th November for two nights. It was fantastic. The staff the food the service and the Blenheim palace Christmas experience was amazing. Made very welcome the festive dinner was beautiful. The Peter Pan experience in the palace was amazing. The light trail was fabulous.

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Other web-users rate our hotel

  • 99 reviews 9.6/10 Location
  • 315 reviews 7/10 Room
  • 330 reviews 8.9/10 Service
  • 117 reviews 7.3/10 Breakfast
  • 112 reviews 4.8/10 Cleanliness
  • 60 reviews 5/10 Amenities

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