Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 269 reviews

Mercure Thame Lambert Hotel - Image 1
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Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Our accommodation(s)

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ Thame
United Kingdom

GPS:51.677451, -0.955321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KITE RESTAURANT AND BAR

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  269 reviews

TripAdvisor Rating  4.0/5  994 reviews

Certificate of excellence 2023

A great couple of days

TripAdvisor rating 5.0/5

Martyn T TripAdvisor review

We stayed for 2 days on a Little Breaks deal combined with a visit to Blenheim Palace. The stay was a real delight; the hotel has a lovely relaxed and welcoming ambience; the room, en-suite and bed could not be faulted and the quality of the food excellent. All staff were extremely friendly and helpful. Our waitress at dinner, Elise, was a delight and gave outstanding service. Overall, great value for money and a really pleasant stay.

Customer review rating 3.5/5

Alan W. Couples - Confirmed reviews ALL

Room was spacious and warm. The Bath mat was disgusting,covered in black mould. Also still waiting for bill via email.

Dear Alan, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found your room spacious and warm, as we strive to provide our guests with a comfortable environment. However, we sincerely apologize for the condition of the bath mat you encountered during your visit. Cleanliness is of utmost importance to us, and we will address this matter promptly with our housekeeping team to ensure that such issues do not occur in the future. Additionally, we regret any inconvenience caused by the delay in sending your bill via email. Please rest assured that we are looking into this matter as well and will ensure it is resolved swiftly. We appreciate your valuable input, as it helps us improve our services. Should you have any further concerns or require assistance, please do not hesitate to reach out directly. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future under improved circumstances. Kind Regards, Hassan Raza

Good stay as ever

Customer review rating 5.0/5

Pm2024 Business - Confirmed reviews ALL

Always a friendly experience. Rooms were a bit cold but overall the stay was greta.

Dear Paul, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a friendly experience and that, overall, your stay was great. We appreciate your comments about the room temperature, and we will certainly look into this matter to ensure our guests enjoy optimal comfort during their visits. It is also wonderful to know that Philip made a positive impact on your experience with his helpfulness and prompt responses. We will be sure to pass along your kind words to him. Thank you once again for choosing us, and we look forward to welcoming you back in the future! Kind Regards Hassan Raza

Pleasant stay

Customer review rating 4.0/5

Jim L. Couples - Confirmed reviews ALL

I had a pleasant overnight stay at Thame Lambert Hotel. I was initially disappointed by lack of special treatment shown to Accor elite status member but Mr Philip managed to salvage the situation. He was kind, knowledgeable around that area and always with to assist me with my enquiries. Great thanks to him making my stay from pathetic to pleasant.

Dear L., Thank you for taking the time to share your experience at Thame Lambert Hotel. We are pleased to hear that you had a pleasant overnight stay and appreciate your feedback regarding our service. We sincerely apologize for the initial disappointment you experienced concerning the recognition of your Accor elite status. It is always our aim to provide exceptional service, and we regret that we fell short in this instance. We are delighted to know that Mr. Philip was able to assist you during your stay and transform your experience into a positive one. His dedication and local knowledge truly exemplify our commitment to guest satisfaction, and we will be sure to pass on your kind words. Thank you once again for your valuable feedback. We look forward to welcoming you back in the future, where we hope to exceed all expectations from the very start. Kind Regards Hassan Raza

Mum Birthday

TripAdvisor rating 5.0/5

Martyn_L_1988 Couples - TripAdvisor review

I booked afternoon tea for my parents as it was my Mums birthday. The staff didn’t know it was her birthday until they arrived and let them know. She was overwhelmed with all the well wishes and even got a birthday treat ! Thank you to Aurang Zeb who looked after them!

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Other web-users rate our hotel

  • 100 reviews 9.6/10 Location
  • 317 reviews 7.1/10 Room
  • 331 reviews 8.8/10 Service
  • 118 reviews 7.3/10 Breakfast
  • 112 reviews 4.8/10 Cleanliness
  • 59 reviews 5/10 Amenities

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