Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 273 reviews

Mercure Thame Lambert Hotel - Image 1
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Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Our accommodation(s)

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ Thame
United Kingdom

GPS:51.677451, -0.955321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KITE RESTAURANT AND BAR

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  273 reviews

TripAdvisor Rating  4.0/5  999 reviews

Generally good.

Customer review rating 4.0/5

P D. Couples - Confirmed reviews ALL

Room and bathroom clean and warm. Well placed for Oxford. Only disappointment was the food. Kitchen closed early at 9:00pm on Sunday. The Ham and Mustard sandwich were ordered was really disappointing. So much fat on the ham. No effort had been made to trim it. The mustard did nothing to enhance the experience.

Dear D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found your room and bathroom clean and warm, as well as appreciating our convenient location for exploring Oxford. However, we sincerely apologize for your disappointment concerning our food service. We understand how important it is to have dining options available during your stay, especially when traveling on a Sunday evening. Your feedback about our kitchen closing at 9:00 PM will be taken into consideration as we continuously strive to improve our guest experience. Additionally, we regret that the Ham and Mustard sandwich did not meet your expectations due to its preparation. Please rest assured that we take such comments seriously, as they help us enhance our menu offerings. We appreciate your valuable insights and hope you will consider staying with us again in the future so we can provide you with an improved experience. Kind Regards Hassan Raza

Between Christmas and new year

TripAdvisor rating 4.0/5

paulmT1635GQ Couples - TripAdvisor review

When we arrived, our room was unheated and freezing. After about 20 mins trying to get the heating working we went to reception where they set the temperature at 30,000 degrees for us to give it a boost. After this and having to have the room cleaned again due to my wife’s asthma we had a magnificent stay. The staff were all fantastic especially Aurangzeb (totally incorrect spelling which I apologise for) and Phillip. The food was lovely. We stayed for new year and enjoyed the whole experience. We would totally recommend this hotel for the atmosphere, staff and food. We booked a last minute stay as we needed cheering up having lost our dog a few days earlier. My only mistake was not reading that it is a dog friendly hotel which meant we were always in the company of a hound or two. This helped as we got pooch cuddles too

Good but room for improvement

TripAdvisor rating 4.0/5

AquavisionMusic TripAdvisor review

Arrived on a Sunday to a luke warm greeting on reception, however, things did improve after that. Room was spacious (booked a courtyard room) with the usual amenities you would expect and it made a refreshing change to have a bath. On going to dinner I was fortunate enough to be served by Amy who was absolutely amazing. A really genuinely friendly server for whom nothing was too much trouble. A great ambassador for the hotel and I have to say the sunday carvery was really lovely. Had a good quiet night's sleep and then came breakfast and here is where things could be improved. It was a bit dissapointing after the lovely dinner the night before. Although the hot buffet was not on i was cooked a breakfast to order which was great, however, dissapointingly both the mushrooms and bacon tasted very bland which was a bit surprising. If they can up the quality of the breakfast then this would be an even better review. Overall was happy and i will definitely go back, if for no other reason than to see Amy again. What an absolute delight

Overall was OK

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Although the hotel is very nice and food was excellent, my room (4) was quite cold. the radiator did not get vert hot when on full and the little portable electric heater in the room was not very efficient either and has a broken foot. I meant to say on checking out but was in a bit of a rush.

Dear Katherine, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel pleasant and enjoyed the excellent food we offer. However, we sincerely apologize for the discomfort you experienced in Room 4 due to the inadequate heating. Your comments regarding both the radiator's performance and the condition of the portable electric heater have been duly noted, and we will address these issues promptly with our maintenance team. We appreciate your intention to bring this matter up during checkout, and we understand how travel can sometimes be hectic. Please know that your comfort is our priority, and we are committed to ensuring a more pleasant experience for all our guests in future visits. Thank you once again for your valuable feedback. We hope to welcome you back soon under more comfortable circumstances. Warm regards, Admiral Abbey

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Have stayed a few times before. Always very satisfied. Lovely hotel. Comfortable and beautifully decorated. Nice staff, good service and excellent food.

Dear Amanda, t is gratifying to know that you found our accommodations comfortable and beautifully decorated, as well as appreciated the efforts of our staff in providing excellent service. We take great pride in delivering a memorable dining experience, and we are thrilled that our food met your expectations. Your kind words serve as a great motivation for our team to continue striving for excellence. We look forward to welcoming you back on your next visit and hope to exceed your expectations once again. Warm regards, Admiral Abbey

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Other web-users rate our hotel

  • 102 reviews 9.6/10 Location
  • 323 reviews 6.9/10 Room
  • 341 reviews 8.7/10 Service
  • 124 reviews 7.2/10 Breakfast
  • 114 reviews 5.5/10 Cleanliness

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