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Mercure Thame Lambert Hotel 4 stars

Customer review rating 4.2/5 723 reviews

ALLSAFE approved hotel

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Mercure Thame Lambert Hotel
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+ 9 Services

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf (nearby) Paying
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Thame Lambert Hotel

London Road
Aston Rowant
Watlington
OX49 5SQ thame
united kingdom

Tel: +441844351496

Fax: (+44)1844351893

Check-in from 14h00

Check out up to 12h00

  • OXFORD TUBE :  OXFORD TUBE LEWKNOR

  • By plane

    HEATHROW At 46km / 28 miles

  • By train

    PRINCES RISBOROUGH At 11km / 7 miles

GPS :51.677451, -0.955321

Our accommodation(s)

A spacious room with ensuite bathroom, air conditioning, a flat screen TV, desk and free WiFi.

Our restaurants and bars

KITE RESTAURANT AND BAR

Type of cuisine: Gourmet

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

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  • Tuesday -
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  • Sunday -

LOUNGE BAR

We serve wide range of drinks, snacks and light meals inspired by the property's original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Thame Lambert Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

723 reviews

tripadvisor

TripAdvisor Rating 4.0/5

862 reviews

A relaxing and pleasant stay

Customer review rating 4.5/5

Tim Couples - 26/07/2021 Confirmed reviews ALL

We were attending the opera at Garsington and the hotel is 15 minutes away, so was ideal. We were very warmly greeted at reception, everything ready etc. We selected the cheapest room available (as it was only a brief stay) but it was very clean, well presented and comfortable. We had an enjoyable breakfast (the only minor gripe being that the coffee from the machine was not the best) and check out was again very simple and friendly.

Dear TIM B., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Well located for Garsington

Customer review rating 3.0/5

Anonymous Friends - 26/07/2021 Confirmed reviews ALL

This was the 4th time staying at this hotel, the previous three occasions we had courtyard rooms. This time we were allocated rooms in the main hotel. The room was small, which is ok. However the bathroom was way past the time for updating. The plastic trim on the bath/shower was black with mould. I asked for it to be cleaned and someone came immediately. What I don’t understand is how it could b3 so dirty and no 9ne noticed or cleaned routinely. The best thing about this hotel is the staff they are excellent. I will visit again but will insist on a courtyard room.

Dear CHRISTINE K., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Great Potential

Customer review rating 3.5/5

Richard Friends - 26/07/2021 Confirmed reviews ALL

Rooms, staff and restaurant, were all very satisfactory - sadly a resident Conference meant that all outside spaces were out of bounds for the bulk of our stay. Having paid the full rack rate and having reserved months in advance, we were disappointed to be treated as second class citizens.

Dear RICHARD P., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I note your comments about the outdoor spaces being booked out to a corporate conference. As advised the event finished at 2pm and the whole of the outside areas again become available to all. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Well located

Customer review rating 3.5/5

Anonymous Families - 25/07/2021 Confirmed reviews ALL

Overnight stay to attend family event near by

Comfortable

Customer review rating 4.5/5

Gerard Couples - 25/07/2021 Confirmed reviews ALL

Air conditioning work well on hot night.

Very Good but Denied Access to all Outside Public Spaces

TripAdvisor rating 3.0/5

Portcred 25/07/2021 TripAdvisor review

This was my second visit to Thame Lambert - we returned because we wanted a hotel with generous outside spaces for both eating and leisure. Unfortunately there was a conference and the dining patio and gardens were out of bounds until 'officially' 2:00 pm of our second day. In reality, although the conference finished around that time, the debris remained for a couple of hours and rendered the garden unusable. Apart from that, the staff were all extremely helpful, the food both at breakfast and dinner, was very good and our room was excellent - clean and comfortable. It was just a pity that a courtesy call from the management to warn us of the conference and their requirements, was not made. I imagine that the superb weather prompted the conference organisers to request the exclusive use of the grounds - management shoud not forget clients who are paying full price, NOT corporate rates, deserve to be treated as equalls, if not priority guests. We mentioned this both during our stay and at check out - we were told that our comments would be passed on to management - if they were, we still haven't heard anything from them.

Great sized room and gym availability!

Customer review rating 4.0/5

Gillian E. Business - 19/07/2021 Confirmed reviews ALL

This was an overnight stay before seeing family and having a business meeting nearby and it did not disappoint. The luxury of a very large bedroom and bathroom was a real treat. We pre-booked dinner and breakfast both of which were very good though the prices on the menu had gone up significantly from what was showing online. We will definitely stay again.

Dear GILLIAN E., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

well located for requirements

Customer review rating 5.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

only needed for one night but was clean and staff were polite and helpful.

Dear JOANNE H., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Relaxing

Customer review rating 5.0/5

S Solo - 15/07/2021 Confirmed reviews ALL

A relaxed stay in unique surroundings with fresh air and relaxed atmosphere

Dear STEVE J., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Poor experience

Customer review rating 1.5/5

Anonymous Couples - 13/07/2021 Confirmed reviews ALL

No evening meal,as they had run out of gas for cooking,

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The gas issue was caused by a faulty valve on the gas flow and it locked out the gas to the kitchen thus preventing us from offering a full dinner menu. The team responded to this challenge by offering a make shift menu with certain food products that we are able to offer. We were in the hands of the supplier to rectify the issue that night and unfortunately the engineer that was called had to travel from Coventry to get to the hotel which is not ideal and we have taken this up with the supplier. I am so very sorry that this incident happened and can assure you this is something we have addressed and moving forward we feel this is unlikely to happen again, but public safety is our prime concern when such an incident arises. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Good location for Garsington

Customer review rating 4.5/5

Anonymous Couples - 11/07/2021 Confirmed reviews ALL

WE have returned to Accor - Stokenchurch for several years, enjoyed the clean rooms

Dear ROY S., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Great location

Customer review rating 4.5/5

Rosie B. Couples - 11/07/2021 Confirmed reviews ALL

The staff were very pleasant and helpful. Our Room was very comfortable, albeit a bit tired in the bathroom area. The breakfast was delicious with a lovely member of staff who remembered what liked on the second day. Would definitely recommend and would stay again if the need arose.

Dear ROSIE B., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Welcoming, helpful, staff, clean room, open feel

Customer review rating 5.0/5

Mr A. M. R. Couples - 05/07/2021 Confirmed reviews ALL

When we checked in, the Receptionist was so Welcoming! Nice open spaces and cosy, relaxed, feel.

Dear ROMANY R., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Elisa D. Friends - 03/07/2021 Confirmed reviews ALL

Fabulous stay with a lovely atmosphere and very friendly staff. Would definitely stay again.

Dear ELISA D., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Peaceful stay

Customer review rating 4.0/5

Joan M. Families - 30/06/2021 Confirmed reviews ALL

Ideally located for visiting family in chinnor . Room was very spacious and clean and had everything we needed . Bedroom and Bathroom large but tired in need of some TLC . Hallways also in need of some work . We could see that there was work in progress on other parts of hotel so that was good . Staff were friendly and responsive to requests . Overall will stay again as so convenient for us , surprisingly quiet considering how close to the motorway it is.

Dear JOAN m., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Fabulous service, great location

Customer review rating 5.0/5

Lisa G. Couples - 29/06/2021 Confirmed reviews ALL

From arrival when we were given a complimentary drink in the bar and early check in, the service from everyone was friendly, helpful and professional (particularly Aaron ?spelling)

Dear LISA G., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also let Arron know how much you enjoyed your stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

well located

Customer review rating 4.5/5

Dr E. Z. Solo - 28/06/2021 Confirmed reviews ALL

The electronic check-in system worked well and the room was ready on my arrival, this was my fourth stay when going to a performance of Garsington Opera at Wormesley, which is very conveniently close. The room was in very good order both in terms of maintenance and upkeep generally.

Dear ERNST Z., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lindsey Gillingham Sales and Marketing Manager

Nice place

Customer review rating 4.0/5

Mr. &. M. .. A. C. Families - 22/06/2021 Confirmed reviews ALL

WE in Quarantine for the Memorial service of my husband. The staff was helpful but seemed uncertain of what that involved, at Times. I put that off to insufficient training from Management, not Staff.

Dear ANTHONY C., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive feedback. I will share your concerns with team and we en devour to make improvements. Sincerely, Lindsey Gillingham Sales and Marketing Manager

Incredibly badly located between the M40 and A40, but the loveliest place

Customer review rating 4.5/5

Lanka Families - 20/06/2021 Confirmed reviews ALL

Good room big room, extra bed provided, excellent service from overall manager and night manager Arran, Noisy from the motorways , constant droning Loveliest courtyard Good food, though the scrambled eggs were poorly and leathery

Dear LANKA G., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind words and I will ensure Arron is aware of your feedback. I have spoken to the breakfast chef and advised that he change the style of Scrambled egg cooked and again I am grateful for your feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Conveniently located near Chinnor and the M40

Customer review rating 4.0/5

David Couples - 18/06/2021 Confirmed reviews ALL

Stayed one night while visiting relatives in two different locations

Dear DAVID H., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

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