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Mercure Thame Lambert Hotel 4 stars

Customer review rating 4.2/5 688 reviews

ALLSAFE approved hotel

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Mercure Thame Lambert Hotel
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+ 17 Services

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf (nearby)Paying
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Thame Lambert Hotel

London Road
Aston Rowant
Watlington
OX49 5SQ thame
united kingdom

Tel: +441844351496

Fax: (+44)1844351893

Check-in from 14h00

Check out up to 12h00

  • OXFORD TUBE :  OXFORD TUBE LEWKNOR

  • By plane

    HEATHROW At 46km / 28 miles

  • By train

    PRINCES RISBOROUGH At 11km / 7 miles

GPS :51.677451, -0.955321

Our accommodation(s)

A spacious room with ensuite bathroom, air conditioning, a flat screen TV, desk and free WiFi.

Standard Room with 1 single bedNon contractual photo

  • Max. number of persons: 1
  • Area: From 8 m² / 86 sq ft
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 2 zip-beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 1 double bed, Courtyard side

Accessible room
  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 1 kingsize bed

Accessible room
  • Max. number of persons: 4
  • Area: From 40 m² / 431 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

KITE RESTAURANT AND BAR

Type of cuisine: Gourmet

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

We serve wide range of drinks, snacks and light meals inspired by the property's original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Thame Lambert Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

688 reviews

tripadvisor

TripAdvisor Rating 4.0/5

851 reviews

Never again

Customer review rating 1.0/5

Jim C. Business - 11/04/2021 Confirmed reviews ALL

Reception not open on arrival around 1700hrs. Had to wait for someone to open the building. No food at all available even though I paid for breakfast. Room cold with only an oil fired radiator that seemed to give off a little heat.

Dear JAMES c., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Lambert Hotel , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will be investigating this further as we have through out the lockdown offered a grab and go continental box for our key workers who require it and we have continued to operate with in the government guidelines. I apologise for the poor heating in the room you experienced and again due to Covid19 advice from the government the main internal heating system has been switched off to prevent droplets of air being circulated through the system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Under normal circumstances I am sure that the many facilities on offer would have proved excellent.

Customer review rating 4.5/5

Eric K. Couples - 28/12/2020 Confirmed reviews ALL

Notwithstanding the COVID-19 restrictions, my wife and I thoroughly enjoyed our stay at the Mercure Watlington. The staff were attentive and friendly, dinner on Christmas Eve was excellent and the room perfect. A very enjoyable first stay, but certainly not our last

Dear Rick K., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

good stay

Customer review rating 4.5/5

Stuart P. Solo - 27/12/2020 Confirmed reviews ALL

very nice room warm and very clean

Dear STUART P., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager
Customer review rating 4.0/5

Anonymous Business - 23/12/2020 Confirmed reviews ALL

In general satisfactory. I booked a room on the courtyard with a request to be on the upper floor. I first got a room that faced the outside and the parking lot. This was not what I call courtyard. Room was changed to one with a field view, yet still on the ground floor. Acceptable. Enjoyed weekend breakfast. Breakfast during the week was to sugary. I understand C-19 restrictions.

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We had upgraded you due to your Accor status as directed by the points plan and membership status. As noted we moved you to another room at your request on advising you that the A/C system that controls the heating had been turned off as per Covid19 advice. This is why all rooms are currently used on the ground floor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Amazing hotel

Customer review rating 5.0/5

Barry Couples - 18/12/2020 Confirmed reviews ALL

Stayed for 3 nights in the superior room and it was AMAZING best hotel room me and my misses have ever stayed , staff super friendly and helpful and honesty made my weekend

Dear BARRY J., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Nice Hotel

Customer review rating 4.5/5

Ian Solo - 18/12/2020 Confirmed reviews ALL

Warm welcome and nice spacious rooms of good quality, handily located close to M40

Dear IAN C., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Very clean, safe and friendly.

Customer review rating 4.0/5

Michele Families - 12/12/2020 Confirmed reviews ALL

Had a bit of an issue with hot water in the room but it was sorted out quite quickly. Everyone we came across was friendly and efficient. The room was clean and spacious with plenty of tea and coffee available. It was a shame we couldn’t sit in the bar just to drink because of restrictions but the little platter menu that was available was a good idea. Unfortunately, but understandably at the moment, a sit down breakfast is only available at weekends although we understood that is going to change in the new year. All in all, a very pleasant and relaxing experience.

Dear MICHELE F., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Great stay

Customer review rating 5.0/5

John P. Business - 11/12/2020 Confirmed reviews ALL

Short and pleasant. A Covid compliment environment, clean and warm too.

Dear JOHN P., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Room cold and not up to standard.

Customer review rating 1.0/5

Jennie T. Couples - 05/12/2020 Confirmed reviews ALL

Room heating broken so room freezing. Eventually provided with storage heater. The curtain fell down, grout missing on tiles on toilet floor, flush faulty on toilet. There were cobwebs on ceiling hanging down right above bed

Dear SHAUN T., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have spoken with the maintenance team and the housekeeping and I can assure you we will be rectifying your issues and comments. Its always disappointing to read this type of feedback given that the team worked hard all week in preparing the rooms ready to re-open nd I am truly sorry you experienced such issues We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Lovely staff

Customer review rating 4.5/5

Kjd Couples - 03/11/2020 Confirmed reviews ALL

This was a short break away from the children. We fully enjoyed being able to have a few drinks in the bar prior to eating a lovely evening meal.

Dear KEVIN D., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Poor service

TripAdvisor rating 2.0/5

959mail 03/11/2020 TripAdvisor review

Check in was not really friendly. No upgrade possibilities. No welcome drinks. Paid for breakfast but received a bag with poor content, given to us the evening before. Even the IBIS Southampton managed to serve fresh pastries and Porridhe during Covid - this Mercure didn't.

I am sorry your experience was not a good one and I do apologise for this. We are working under restricted conditions currently and we have reviewed the breakfast offering and we are looking at ways to introduce a plated cooked breakfast from January 2021.

Great hotel stay.

Customer review rating 4.5/5

Sue W. Families - 20/10/2020 Confirmed reviews ALL

Great except breakfast.

Dear SUSAN w., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Lovely private location and a nice feel to the place.

Customer review rating 4.5/5

Caroline L. Couples - 20/10/2020 Confirmed reviews ALL

Very relaxing and comfortable. Lovely lovely staff at reception and in the restaurant.

Dear CAROLINE L., We very much appreciate your comments regarding your stay at the Mercure Thame L. Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Pretty average

Customer review rating 3.0/5

David B. Couples - 19/10/2020 Confirmed reviews ALL

Pretty average

Dear David B., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Excellent!

Customer review rating 5.0/5

Will L. Friends - 15/10/2020 Confirmed reviews ALL

The staff were excellent . The rooms very good. Shame the breakfast- 2 stars!!

Characterful hotel with spacious rooms

Customer review rating 4.5/5

Shirley Business - 14/10/2020 Confirmed reviews ALL

I use this hotel quite frequently (at least once a month) when I am working in Oxfordshire. It is a good location for me, close to M40 and A40. The rooms are spacious and comfortable, and the level of service is very good.

Dear SHIRLEY H., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Well located

Customer review rating 4.5/5

Lucy Business - 09/10/2020 Confirmed reviews ALL

I had a lovely room which was clean and comfortable.

Dear LUCY Y., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Supplied our needs

Customer review rating 3.5/5

Cliff Families - 07/10/2020 Confirmed reviews ALL

One night so hard to judge. The evening meal was good but the packed box breakfast did not justify the cost. The bedroom was fine

Dear CLIFFORD N., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I note your comments about the grab and go box and with the current difficulties we are attempting to provide some form of breakfast again not a mandatory product to be taken you can always cancel it if not required or to your liking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Comfortable stay

Customer review rating 4.5/5

Richard Solo - 04/10/2020 Confirmed reviews ALL

Very well organised for the COVID situation. Disappointing that the ‘system’ wouldn’t allow me to charge dinner to my account thus “doing me out” of Accor points. Dinner and breakfast very good and pleasant friendly service.

Dear RICHARD K., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Great Hotel, Clean Rooms and Attentive Staff

Customer review rating 5.0/5

Patrick (. Business - 04/10/2020 Confirmed reviews ALL

I have stayed here on numerous occasions pre and post the COVID restrictions. The rooms are always clean, the beds are comfortable enabling a great nights sleep. The service is great, the staff are attentive and as a guest during theses times of restriction you feel safe.

Dear PATRICK C., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

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