Mercure Thame Lambert Hotel 4 stars

Customer review rating 4.2/5 640 reviews

Mercure Thame Lambert Hotel
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+ 17 Services
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Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • Located just 15-minutes from Oxford

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf (Nearby)
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Mercure Thame Lambert Hotel

London Road
Aston Rowant
Watlington
OX49 5SQ
thame
united kingdom

Tel: +441844351496

Fax: (+44)1844351893

Contact email

Check-in from 14h00

Check out up to 12h00

  • OXFORD TUBE :  OXFORD TUBE LEWKNOR

  • By plane

    HEATHROW At 46km / 28 miles

  • By train

    PRINCES RISBOROUGH At 11km / 7 miles

GPS :51.677451, -0.955321

Our accommodations

A spacious room with ensuite bathroom, air conditioning, a flat screen TV, desk and free WiFi.

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 8 / 86 sq ft
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 2 zip-beds

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 1 double bed, Courtyard side

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 1 kingsize bed

Accessible room
  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

KITE RESTAURANT AND BAR

Type of cuisine: Gourmet

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

We serve wide range of drinks, snacks and light meals inspired by the property's original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Thame Lambert Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

640 reviews

tripadvisor

TripAdvisor Rating 4.0/5

826 reviews

Good location, very comfortable.

Customer review rating 4.2/5

Alan M. Couples - 13/03/2020 Confirmed reviews ALL

2 night stay with a very nice evening meal. Breakfast superb and room very comfortable allbeit not in tha main hotel.

Not staggering

Customer review rating 4.2/5

G W. Business - 13/03/2020 Confirmed reviews ALL

Ran out of most of the menu, internet impossible to access ran out of most drinks.

Great sleep

Customer review rating 4.2/5

Sheenagh B. Couples - 12/03/2020 Confirmed reviews ALL

Large bedroom, sparkling clean, quiet. Very comfortable bed with top quality bed linens and plump duvet. Good quality dinner in restaurant

Dear SHEENAGH b., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Nice rooms very good location

Customer review rating 4.2/5

Steve S. Business - 10/03/2020 Confirmed reviews ALL

Staff helpful very nice location - Sorry but bad points which let this place down, Main point was breakfast was one of the worst i have ever had coffee machine broke down and told to drink tea which i don't drink then ordered poached eggs with breakfast after 20 minutes they arrived, in fact it was so bad we left hotel and went and got breakfast at another location, Not enough seating for breakfast also our group got divided up,

Dear STEVE S., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am so very sorry that our breakfast offering was so poor and I can not offer any defence for the poor service I will be instigating a full investigation into the appalling standard and level of service offered to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Bad stay

Customer review rating 4.2/5

Ef Business - 04/03/2020 Confirmed reviews ALL

Hotel was freezing cold, heating not working. Took 2 hours to move me! Then when moved radiator so noisy in next room I had to turn it off. Appalling

Dear EMMA F., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. I look forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Mark Tulett General Manager

Room was cold.

Customer review rating 4.2/5

Jporter Couples - 04/03/2020 Confirmed reviews ALL

The room was spacious and nicely decorated. Plenty of chairs, desk/dressing table etc. Bathroom was huge. However, the room was cold as the hot air heating was inadequate. The portable heater already placed in the room did not work either. Took about 24hrs for the room to warm up. Restaurant area was pleasant. Breakfast was acceptable with fair amount of choice.

Excellent Hotel And Wonderful Staff

Customer review rating 4.2/5

T. Couples - 03/03/2020 Confirmed reviews ALL

Great stay and excellent service. Well Done Team

Dear MCFADYEN T., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulette General Manager

A pleasant stay

Customer review rating 4.2/5

F L. Couples - 29/02/2020 Confirmed reviews ALL

The hotel is in a very convenient location. It was quiet. The staff were very friendly and helpful and the breakfast was good.

Cold and basic

Customer review rating 4.2/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

Couldn’t get heating to work... very cold night. No spare blanket or bed-spread to help. Very small towels in the bathroom. Rooms tired and stains on the carpet. Funny smell in reception. Overall just a bit run down. Quite an unpleasant night.

Dear ROB M., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Mark Tulett General Manager

Average Hotel

Customer review rating 4.2/5

Anonymous Couples - 25/02/2020 Confirmed reviews ALL

Lovely meal. Lovely room. Not brilliant having a connecting door as we could here everything from the next room. Choice of lager for my husband was not great. No Gordons gin for me. Plenty of “posh lager and other guns” but not what we wanted. Great evening though at Only Fools and 3 courses.

Dear PAUL M., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry to read that the selection of lager was not to your satisfaction but with Stella peronei and our own lager I am disappointed to read that you felt our lager offer was poor. As for the Gordon's gin that is not acceptable as Gordon's is our house brand and I will take this up with the F&B manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager
Customer review rating 4.2/5

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

We attended the only fools and horses comedy dining. Accommodation and evening meal very good. Breakfast was disappointing, service poor, we had to get waitresses attention to request tea, staff seemed rushed and disorganised. Avoided eating sausages as they were totally pale on the outside and was worried they were undercooked. All staff were polite

Dear ELIZABETH C., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so very sorry that breakfast was not up to our usual standard and I have discussed this with our chefs and food and beverage team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Cold Comfort Hotel

Customer review rating 4.2/5

Tim T. Solo - 24/02/2020 Confirmed reviews ALL

When I got to my room it was very cold and even when I got the heating blasting out it took a long time to warm up. Normally rooms are overheated but this was quite the opposite. Otherwise the staff were all excellent and everything else was to my satisfaction.

Customer review rating 4.2/5

Maxine Business - 24/02/2020 Confirmed reviews ALL

Very friendly responsive staff. Lovely room. However I had to switch rooms due to heating not working correctly in the first one, & in both rooms the teaspoons did not appear to be clean - they had coffee/ tea stains & the handles were sticky... This is unhygienic & disappointing... I shouldn't have to clean these myself before using... Please can you give this attention.... I am staying again very soon & hope I don't find the same, otherwise I will stay elsewhere on future visits.

Dear MAXINE D., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also passed on your observations and comments to our housekeeping team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Some issues

Customer review rating 4.2/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

I booked the valentines night with the Jersey boys for my wife and I. I was not told I would be sharing a table with 8 other people who I didn't know. Even though we ordered the food from the set menu well in advance as requested my wife's food was not cooked as ordered and we were told we would have to wait until all of the other food was served before it could be sorted. On more than one occasion the person taking my drinks order at the bar stopped serving me and started serving food with no explanation

Dear GRAHAM E., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All our reservations for the Jersey boys night were based on shared tables due to the demand for tickets and I am sorry if this was not conveyed to you. With reference to the food not being cooked to your order I can only assume you ordered the beef more well done and this should have been explained to you that the fillet of beef would all be medium and served accordingly. I apologise if this was not to your liking. I have taken up your comments about bar staff service and can assure you this will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Disappointed

Customer review rating 4.2/5

Anonymous Couples - 12/02/2020 Confirmed reviews ALL

Waited 20 minutes to get a drink. Wanted a Pate starter but told couldn’t have it as was eating in the bar, not on the bar menu only in the restaurant. Waited 30 mins for the meal and had to ask for the pudding.

Dear James S., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Well located, comfortable and clean. Efficient service.

Customer review rating 4.2/5

Sue Business - 11/02/2020 Confirmed reviews ALL

Very positive. Helpful friendly staff, eve thing was as it should be.

Dear SUSAN C., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Good stay

Customer review rating 4.2/5

Graham Couples - 30/01/2020 Confirmed reviews ALL

Room was comfortable, comfy bed and plenty of space - upgraded from what I booked at no cost. Had the carvery for Sunday lunch - very enjoyable. Had breakfast included and had the buffet though there were options for other things like an omelette had i wanted one. All was fine. The hotel is a short distance from the M40 so after checkout I was on the motorway within 5 minutes.

Dear GRAHAM W., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Good stay

Customer review rating 4.2/5

Cheryl Couples - 21/01/2020 Confirmed reviews ALL

Easy check in friendly helpful staff especially Peter serving in the restaurant when he was obviously short of staff but coped extremely well. Food was good. Room was excellent apart from cups for tea and coffee not cleaned and tissues in bathroom empty when we arrived and empty when we left.

Dear CHERYL R., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Great stay - better than expected.

Customer review rating 4.2/5

Anonymous Families - 13/01/2020 Confirmed reviews ALL

Great, room was lovely, staff were attentive and service was good.

Dear JANE H., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

One night business trip

TripAdvisor rating 4.0/5

bristolbrig Business - 12/01/2020 TripAdvisor review

The room was great - modern and clean and comfortable. Good value and friendly staff. The rooms are all accessed outside from a courtyard so they are removed from the noise of the hotel and very quiet.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager
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