Mercure Thame Lambert Hotel 4 stars

Name: Mercure Thame Lambert Hotel
Address: Thame, OX49 5SQ, UNITED KINGDOM
Telephone: (+44)1844351496
Rating: 4.2

Customer review rating 4.2/5 687 reviews

ALLSAFE approved hotel

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+ 17 Services

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Mercure Thame Lambert Hotel

Hotel for travellers looking for local and authentic experiences

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Mr Mark Tullet, Hotel Manager

The Mercure Thame Lambert Hotel is conveniently located just 10min from Thame & 15min drive from Oxford, making it a great place to stay for those looking to travel into the city. Set at the foot of the Chiltern Hills, an area of outstanding natural beauty, this hotel caters perfectly to both business and leisure stays. Guests can choose from standard and superior room options, all of which are comfortable with modern décor and luxurious touches.

After a busy day of business or exploring, guests can enjoy a gourmet meal in the Kite Restaurant & Bar in Watlington, or relax with a drink from the fantastic selection in the Lounge Bar. The beer garden is beautifully furnished, great for warmer days. The hotel boasts six fully-fitted meeting rooms for up to 120 guests, to cater for large conferences or business events. The space is also a fantastic venue for wedding receptions or other special events within our full service hotel in Watlington.

Located on M40 J6, the hotel is an ideal venue for both business and leisure travellers. The hotel is located near the beautiful city of Oxford, Thame and Bicester Village. A circular cycle path and Britain's Oldest Road Ridgeway are also close by.

Hotel extras

500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford
The Kite Restaurant & Bar serves international cuisine
Six fully-equipped meeting rooms for up to 120 guests
The hotel is capable of hosting weddings and other events
ALLSAFE cleanliness and prevention label, verified by Clifton

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking
- Public outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 07:00-21:30
- Opening hours : Week-end 07:00-21:30

Fitness centre
Golf (Nearby)Paying

6 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure Thame Lambert Hotel

London Road
Aston Rowant
Watlington
OX49 5SQ
thame
united kingdom

Tel: +441844351496

Fax: (+44)1844351893

Contact email :

Check-in from 14h00

Check out up to 12h00

OXFORD TUBE : OXFORD TUBE LEWKNOR

By plane
HEATHROW At 46km / 28 miles
By train
PRINCES RISBOROUGH At 11km / 7 miles

GPS :51.677451, -0.955321

Our accommodation(s)

A spacious room with ensuite bathroom, air conditioning, a flat screen TV, desk and free WiFi.

Standard Room with 1 single bedNon contractual photo

Max. number of persons: 1
Area: From 8 m² / 86 sq ft
Views: Patio *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk

Standard Room with 2 zip-beds

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: Courtyard View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk

Standard Room with 1 double bed, Courtyard side

Accessible room

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: Courtyard View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk

Superior Room with 1 kingsize bed

Accessible room

Max. number of persons: 4
Area: From 40 m² / 431 sq ft
Views: Courtyard View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk

Rooms

Our restaurants and bars

KITE RESTAURANT AND BAR

Type of cuisine: Gourmet

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LOUNGE BAR

We serve wide range of drinks, snacks and light meals inspired by the property's original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 150 m²
Maximum capacity: 120 people
Maximum banquet capacity: 120 people

Find out more

Great room and on-site staff. But company policy NOT ACCEPTABLE

alexK1867UN Business - 10/01/2021 TripAdvisor review

This hotel is excellent and was open to me as a key worker. There was however a serious problem, for no good reason the hotel has chose to shut down its EV charging facilites for the entire duration of the pandemic. This caused me very serious problems having to drive to a different charger finally getting to sleep at 2.45 AM NOT ACCEPTABLE

Thank you for your feedback and comments. The EV charging dock is now fully functional having been serviced and made ready for use for our clients who are staying as key workers during this difficult time. Thank you again

Under normal circumstances I am sure that the many facilities on offer would have proved excellent.

Eric K. Couples - 28/12/2020 Confirmed reviews ALL

Notwithstanding the COVID-19 restrictions, my wife and I thoroughly enjoyed our stay at the Mercure Watlington. The staff were attentive and friendly, dinner on Christmas Eve was excellent and the room perfect. A very enjoyable first stay, but certainly not our last

Dear Rick K., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

good stay

Stuart P. Solo - 27/12/2020 Confirmed reviews ALL

very nice room warm and very clean

Dear STUART P., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Anonymous Business - 23/12/2020 Confirmed reviews ALL

In general satisfactory. I booked a room on the courtyard with a request to be on the upper floor. I first got a room that faced the outside and the parking lot. This was not what I call courtyard. Room was changed to one with a field view, yet still on the ground floor. Acceptable. Enjoyed weekend breakfast. Breakfast during the week was to sugary. I understand C-19 restrictions.

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We had upgraded you due to your Accor status as directed by the points plan and membership status. As noted we moved you to another room at your request on advising you that the A/C system that controls the heating had been turned off as per Covid19 advice. This is why all rooms are currently used on the ground floor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Amazing hotel

Barry Couples - 18/12/2020 Confirmed reviews ALL

Stayed for 3 nights in the superior room and it was AMAZING best hotel room me and my misses have ever stayed , staff super friendly and helpful and honesty made my weekend

Dear BARRY J., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Nice Hotel

Ian Solo - 18/12/2020 Confirmed reviews ALL

Warm welcome and nice spacious rooms of good quality, handily located close to M40

Dear IAN C., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Very clean, safe and friendly.

Michele Families - 12/12/2020 Confirmed reviews ALL

Had a bit of an issue with hot water in the room but it was sorted out quite quickly. Everyone we came across was friendly and efficient. The room was clean and spacious with plenty of tea and coffee available. It was a shame we couldn’t sit in the bar just to drink because of restrictions but the little platter menu that was available was a good idea. Unfortunately, but understandably at the moment, a sit down breakfast is only available at weekends although we understood that is going to change in the new year. All in all, a very pleasant and relaxing experience.

Dear MICHELE F., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Great stay

John P. Business - 11/12/2020 Confirmed reviews ALL

Short and pleasant. A Covid compliment environment, clean and warm too.

Dear JOHN P., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Room cold and not up to standard.

Jennie T. Couples - 05/12/2020 Confirmed reviews ALL

Room heating broken so room freezing. Eventually provided with storage heater. The curtain fell down, grout missing on tiles on toilet floor, flush faulty on toilet. There were cobwebs on ceiling hanging down right above bed

Dear SHAUN T., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have spoken with the maintenance team and the housekeeping and I can assure you we will be rectifying your issues and comments. Its always disappointing to read this type of feedback given that the team worked hard all week in preparing the rooms ready to re-open nd I am truly sorry you experienced such issues We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Lovely staff

Kjd Couples - 03/11/2020 Confirmed reviews ALL

This was a short break away from the children. We fully enjoyed being able to have a few drinks in the bar prior to eating a lovely evening meal.

Dear KEVIN D., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Poor service

959mail 03/11/2020 TripAdvisor review

Check in was not really friendly. No upgrade possibilities. No welcome drinks. Paid for breakfast but received a bag with poor content, given to us the evening before. Even the IBIS Southampton managed to serve fresh pastries and Porridhe during Covid - this Mercure didn't.

I am sorry your experience was not a good one and I do apologise for this. We are working under restricted conditions currently and we have reviewed the breakfast offering and we are looking at ways to introduce a plated cooked breakfast from January 2021.

Great hotel stay.

Sue W. Families - 20/10/2020 Confirmed reviews ALL

Great except breakfast.

Dear SUSAN w., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Lovely private location and a nice feel to the place.

Caroline L. Couples - 20/10/2020 Confirmed reviews ALL

Very relaxing and comfortable. Lovely lovely staff at reception and in the restaurant.

Dear CAROLINE L., We very much appreciate your comments regarding your stay at the Mercure Thame L. Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Pretty average

David B. Couples - 19/10/2020 Confirmed reviews ALL

Pretty average

Dear David B., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Excellent!

Will L. Friends - 15/10/2020 Confirmed reviews ALL

The staff were excellent . The rooms very good. Shame the breakfast- 2 stars!!

Characterful hotel with spacious rooms

Shirley Business - 14/10/2020 Confirmed reviews ALL

I use this hotel quite frequently (at least once a month) when I am working in Oxfordshire. It is a good location for me, close to M40 and A40. The rooms are spacious and comfortable, and the level of service is very good.

Dear SHIRLEY H., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Well located

Lucy Business - 09/10/2020 Confirmed reviews ALL

I had a lovely room which was clean and comfortable.

Dear LUCY Y., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Supplied our needs

Cliff Families - 07/10/2020 Confirmed reviews ALL

One night so hard to judge. The evening meal was good but the packed box breakfast did not justify the cost. The bedroom was fine

Dear CLIFFORD N., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I note your comments about the grab and go box and with the current difficulties we are attempting to provide some form of breakfast again not a mandatory product to be taken you can always cancel it if not required or to your liking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Comfortable stay

Richard Solo - 04/10/2020 Confirmed reviews ALL

Very well organised for the COVID situation. Disappointing that the ‘system’ wouldn’t allow me to charge dinner to my account thus “doing me out” of Accor points. Dinner and breakfast very good and pleasant friendly service.

Dear RICHARD K., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Great Hotel, Clean Rooms and Attentive Staff

Patrick (. Business - 04/10/2020 Confirmed reviews ALL

I have stayed here on numerous occasions pre and post the COVID restrictions. The rooms are always clean, the beds are comfortable enabling a great nights sleep. The service is great, the staff are attentive and as a guest during theses times of restriction you feel safe.

Dear PATRICK C., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Our most recent 20 reviews

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