Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 333 reviews

Mercure Thame Lambert Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Our accommodation(s)

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ Thame
United Kingdom

GPS:51.677451, -0.955321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KITE RESTAURANT AND BAR

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  333 reviews

TripAdvisor Rating  4.0/5  962 reviews

Certificate of excellence 2023

Generally good but let down by faulty heating twice.

Customer review rating 3.0/5

Bob H. Couples - Confirmed reviews ALL

I stayed at this hotel twice in the last two weeks. Both times selecting the superior room. Unfortunately on both occasions, the heating system was faulty. Both times it was only partially rectified, leaving us with very cold bathrooms. Staff tried unsuccessfully to rectify this.

Overnight Stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good stay. Would be much better for business clients if breakfast started earlier. Lost time by having to wait for someone to answer the door to hand-back key at about 0630. I will stay again, but only if I can't find somewhere with earlier start times.

Not so good as it was

Customer review rating 2.0/5

Margaret Couples - Confirmed reviews ALL

Arrived in room 108, tea coffee etc not been replenished also the tray wasn’t clean. Where once there was nice white fluffy towels these were a grey colour and hard. The carpet could do with a good clean and also a vacuuming. The bathroom bin and door handles needed cleaning.

Dear Margaret, Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Admiral Abbey Actg. General Manager

Comfortable stay

Customer review rating 3.5/5

Michael M. Business - Confirmed reviews ALL

We enjoyed our stay. Good location and comfortable room. Housekeeping missed us between the 2 nights we stayed. We had to ask for new towels. The staff was very helpful, especially the front desk personnel.

family meet up before christmas

TripAdvisor rating 5.0/5

Bsl T Families - TripAdvisor review

Our family in sussex and birmingham met in oxford which is basically half way for a family get together before Christmas around 20 people altogether to exchange Christmas presents, etc. i found this hotel and spoke to a lovely chap called Admiral, he was so helpful and arranged everything beautifully. We arrived to find we had a room of our own with all the table decorated for Christmas. The food was lovely, tea and coffee were laid on, mulled wine and all the staff couldn’t do enough for us , we had a great time and all agreed that from now this will be our regular meeting place !! thankyou all , can’t praise you enough and once again thanks to Admiral for completely sorting everything, see you soon

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Other web-users rate our hotel

  • 109 reviews 9.3/10 Location
  • 355 reviews 6.5/10 Room
  • 351 reviews 8.3/10 Service
  • 11 reviews 7.1/10 WiFi
  • 143 reviews 6.9/10 Breakfast
  • 121 reviews 5.2/10 Cleanliness
  • 62 reviews 4.8/10 Amenities
  • 44 reviews 5.4/10 Value

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