Mercure Thame Lambert Hotel 4 stars

Overall, pretty good experience. Good was decent for breakfast and evening meals, room tidy and clean and quiet. Only downside was the bed, it was hard but that's a picky point.

Wedding stop over , great venue for a Friday wedding , bar staff great and breakfast in the morning was a much needed item, which was plentiful and tasted good. Only shame was traffic noise during the early hours of the morning.

Friendly staff at the bar for the wedding on Friday done a superb job, always smiling. Thankyou. Rooms clean and tidy. Thank you.

We had a pleasant three nights stay. The hotel is very well run and very well presented. The staff throughout are exceptionally good. There is a welcoming bar, and a very pleasant restaurant. Easy parking and excellent wifi. Breakfast is an extensive buffet. Easy to find this hotel, it's just a couple of minutes off junction 6 of the M40, right on the corner of the A40.

Located a short distance from Oxford ... but (1) the room telephone did not work, (2) there were insufficient coat hangers in the room (3 and 1 was broken, (3) the carpet was badly stained, (4) we did not dare pull up a crumpled rug for fear of what we. Ugh the discover and (5) ironing board cover was stained. All these matters could easily have been resolved to present a pleasant spacious room. I have the feeling that there were too few staff. But those we encountered were very pleasant. Might go again if they got their act together!

An excellently presented four star. The common parts and lawned areas are quite lovely. Excellent outdoor dining space. A pleasant restaurant where we enjoyed good buffet breakfasts and pleasant suppers. A welcoming bar. Our room upgrade was greatly appreciated. The staff throughout are exceptionally good. Sadly, our stay was badly marred by the complete failure of hot water in room 117 on our final. We were unable to bathe.

I was pleasantly surprised to see that the Mercure hotel was as busy as it was, considering the hotels in London seem fairly quiet. The hotel is also a great venue for other things i.e. conferences and parties etc

Overall very good but the break fast was a great disappointment. Sausages were pale and sipid, bacon no better... Not sure it had seen any heat, quite bad coffee.. The two premier Inn stays I had on the same trip were superb, think chef needs to make alot more effort.

Restaurant was very organised, the two new staff had it under control and the service was excellent.

We really enjoyed our stay (it was good to be back in the S. Oxfordshire area). Had slight problem with drainage in Wash Hand Basin in the Bathroom - otherwise we found everything satisfactory. Good Breakfast and excellent evening meal. Will definitely return as soon as possible.

Very happy with the hotel and the room. Unfortunately, the food didn’t live up to the surroundings. Poor dinner with over-cooked meat. Breakfast was even worse with cold food on the buffet, yet butter placed next to the toaster so that it was liquid in the packet. The evening barman was clueless. No idea which wines were red or white and kept asking for help to identify products. Shame, because the building and rooms are great.

The stay was good, the room was in a good location for our needs. However the housekeeping standards were poor. There was a previous users used shower gel bottles on top of the shower head. There were dried water drop marks on the top of the sink draws and generally the bathroom cleaning looked rushed with a lack of attention to detail. In line with the current situation we asked for the room to be refreshed about half way through our seven night stay. All that we could see that was done was new towels in the bathroom and the bedroom waste bin was emptied. In a similar vain the reception staff did their jobs but lacked any client empathy or desire to provide any smile and enthusiasm that one would expect in the hospitality industry at this level of establishment.

two nights, very quiet, comfortable beds - just what we wanted

clean comfortable ,good room.Staff welcoming

I’m sorry but this is not a hotel of 4 star quality and the staff were exceptionally rude to our group, accusing us of lying and overcharging when it came to check out. I would not recommend and it was a very disappointing experience.