Mercure Thame Lambert Hotel 4 stars

We have stayed at the Lambert many years and always enjoyed our stays we stayed in room 117 this time lovely room but the Matress was dreadful we paid a lot more money this visit than normal we booked half board which on the Wendy it said including breakfast we was disappointed that we didn’t have chance of breakfast as we had paid for but we got a little continental breakfast in a bag the coffee tray in the room wasn’t replenished we understand due to present circumstances that you can’t go in the rooms to clean but there could have been these in the breakfast bag also I don’t think we was given our £50 dinner voucher on the second night I did ring the following day about it but no one got back to me I would like you to look into this and come back to me please this experience hasn’t put us off staying with you we love coming to the lambert many thanks Margaret

My wife and I were walking the nearby Ridgeway and required a nice stopover so we could walk two days running. The room was spacious and peaceful for a great nights sleep. The evening meal was nice too from the limited menu. What let us down though was breakfast. Instead of the expected hot breakfast before setting off in the morning we were given a couple of bags at our room in the evening containing a few cold items with an orange juice. It is very disappointing that a four star hotel has no chef to do a breakfast which we had paid for.

Hotel is just off the M40 so very convenient. Room was good but electric heater suggests the AC system is not running. Breakfast box was definitely average. No reception in the morning at 9.15 so had to leave key in room. Evening meal was nice being outside for first time in ages.

Reception not open on arrival around 1700hrs. Had to wait for someone to open the building. No food at all available even though I paid for breakfast. Room cold with only an oil fired radiator that seemed to give off a little heat.

Notwithstanding the COVID-19 restrictions, my wife and I thoroughly enjoyed our stay at the Mercure Watlington. The staff were attentive and friendly, dinner on Christmas Eve was excellent and the room perfect. A very enjoyable first stay, but certainly not our last

very nice room warm and very clean

In general satisfactory. I booked a room on the courtyard with a request to be on the upper floor. I first got a room that faced the outside and the parking lot. This was not what I call courtyard. Room was changed to one with a field view, yet still on the ground floor. Acceptable. Enjoyed weekend breakfast. Breakfast during the week was to sugary. I understand C-19 restrictions.

Stayed for 3 nights in the superior room and it was AMAZING best hotel room me and my misses have ever stayed , staff super friendly and helpful and honesty made my weekend

Warm welcome and nice spacious rooms of good quality, handily located close to M40

Had a bit of an issue with hot water in the room but it was sorted out quite quickly. Everyone we came across was friendly and efficient. The room was clean and spacious with plenty of tea and coffee available. It was a shame we couldn’t sit in the bar just to drink because of restrictions but the little platter menu that was available was a good idea. Unfortunately, but understandably at the moment, a sit down breakfast is only available at weekends although we understood that is going to change in the new year. All in all, a very pleasant and relaxing experience.

Short and pleasant. A Covid compliment environment, clean and warm too.

Room heating broken so room freezing. Eventually provided with storage heater. The curtain fell down, grout missing on tiles on toilet floor, flush faulty on toilet. There were cobwebs on ceiling hanging down right above bed

This was a short break away from the children. We fully enjoyed being able to have a few drinks in the bar prior to eating a lovely evening meal.

Check in was not really friendly. No upgrade possibilities. No welcome drinks. Paid for breakfast but received a bag with poor content, given to us the evening before. Even the IBIS Southampton managed to serve fresh pastries and Porridhe during Covid - this Mercure didn't.

Great except breakfast.