Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 408 reviews

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Mercure Thame Lambert Hotel - Image 1
Mercure Thame Lambert Hotel - Image 2
Mercure Thame Lambert Hotel - Image 3
Mercure Thame Lambert Hotel - Image 4
London Road, Aston Rowant, Watlington, OX49 5SQ THAME, United Kingdom

Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • Free Carpark for hotel guest (Register you Car reg at reception)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 zip-beds

Photo out of - Standard Room with 2 zip-beds

This spacious, modern room is located around the courtyard. The room features an ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Joinable bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Joinable bed(s)
  • Views: Courtyard View
See availabilities

This spacious, modern room is located around the courtyard. The room features an ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This extra spacious, modern room is located around the courtyard. The room features a luxurious ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ THAME
United Kingdom

GPS:51.677451, -0.955321

Telephone
Fax +44 1844 351893
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 49 rooms
  • 2 rooms for people with reduced mobility
  • 49 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Entertainment

  • Disco/Nightclub

Lounge

  • Executive Lounge Additional charge
  • Waiting area or lounge Additional charge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage Additional charge

Concierge

  • Concierge Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

6 Meeting rooms

Business Center

  • Self service business center

Sports and leisure

Golf Additional charge

  • On site

Golf

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Parking for a week

Services & equipment

  • Electric car recharging units 7 kVA

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

KITE RESTAURANT AND BAR

Photo out of - KITE RESTAURANT AND BAR

KITE RESTAURANT AND BAR AT MERCURE THAME LAMBERT HOTEL, AA ROSETTE AWARD. Taste our delicious classics and a la carte menu. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Cooking style
Gourmet
Chef name
Kayum Ansary
Capacity
60
Accessibility
Accessible service
OX49 5SQ Thame, United Kingdom
Telephone +44 1844 351496

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

KITE RESTAURANT AND BAR AT MERCURE THAME LAMBERT HOTEL, AA ROSETTE AWARD. Taste our delicious classics and a la carte menu. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

We serve wide range of drinks, snacks and light meals inspired by the property s original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

We are a licenced wedding venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  408 reviews

Customer review rating 1.0/5

Alistair B. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Deirdre S. Couples - Confirmed reviews ALL

Dear Deirdre, Thank you for being a regular guest with us when visiting family in the area. We truly appreciate your continued loyalty and are glad to provide a comfortable, reliable experience every time you visit. We look forward to welcoming you back for another dependable stay on your next trip. Kind Regards Hassan Raza

Customer review rating 4.0/5

Paul B. Business - Confirmed reviews ALL

Dear Paul, Thank you for taking the time to share your feedback. We are delighted to hear that our convenient location suited your needs and that you enjoyed the quick check-in, spacious room, strong shower, and breakfast selection. Your comments are truly appreciated and will be kept in mind as we continue to maintain the high standards our guests expect. We hope to welcome you back again soon. Kind Regards Hassan Raza

Customer review rating 4.5/5

Sheila S. Families - Confirmed reviews ALL

Dear Sheila, Thank you for your feedback. We are delighted to hear that you enjoyed the dinner and breakfast, and that our team was able to resolve the room issue immediately. We also appreciate you bringing the initial booking difficulties to our attention, and we will certainly take this into consideration to improve the reservation experience moving forward. Kind Regards Hassan Raza

Customer review rating 2.5/5

Marta K. Families - Confirmed reviews ALL

Dear Marta, Thank you for taking the time to share your detailed feedback following your recent stay with us. We sincerely apologise that certain aspects of your stay did not meet your expectations, particularly regarding the cleanliness of your room, the comfort of the bed, and the level of service provided. This is certainly not the standard we strive to deliver to our guests. Please be assured that management has acknowledged your feedback and the photographs you kindly shared with us. Your concerns have been taken seriously, and the necessary actions have been taken to address the issues raised and prevent them from recurring. We also appreciate your comments regarding the recognition of your loyalty and the personal touches that make a stay more memorable. Your feedback is valuable and will help us improve the guest experience. Thank you once again for bringing these matters to our attention and for giving us the opportunity to address them. We are pleased that you found our location convenient for visiting Blenheim Palace, and we hope to have the opportunity to welcome you back for a much-improved experience. Kind regards, Hassan Raza

Dear Paul, Thank you for taking the time to share your feedback. We are delighted to hear that our convenient location suited your needs and that you enjoyed the quick check-in, spacious room, strong shower, and breakfast selection. Your comments are truly appreciated and will be kept in mind as we continue to maintain the high standards our guests expect. We hope to welcome you back again soon. Kind Regards Hassan Raza

Customer review rating 4.5/5

Sheila S. Families - Confirmed reviews ALL

Excellent dinner and breakfast. One issue with room which was dealt with immediately. Thank you

Dear Sheila, Thank you for your feedback. We are delighted to hear that you enjoyed the dinner and breakfast, and that our team was able to resolve the room issue immediately. We also appreciate you bringing the initial booking difficulties to our attention, and we will certainly take this into consideration to improve the reservation experience moving forward. Kind Regards Hassan Raza

Customer review rating 2.5/5

Marta K. Families - Confirmed reviews ALL

The hotel was conveniently located for visiting Blenheim Palace and had ample parking. However, the cleanliness of our room and the apparent shortage of staff let the stay down. In room 201, the carpet was dirty, the bathroom drawers were sticky and left noticeable dirt on a baby wipe, the bed runner was stained, and the tea and coffee tray was dirty and appeared not to have been washed. The king-size bed was actually two beds pushed together, with an uncomfortable dip in the middle. When my daughter joined us during the night, I ended up lying across the join. Staff seemed to be covering too many responsibilities to provide an efficient service. One person was covering both reception and the bar, while at breakfast one lady was taking hot food orders as well as replenishing glasses and food. Although my status was acknowledged at check-in, I missed the personal touches I have often experienced elsewhere, such as a welcome note, a small gift, or a slightly larger or quieter room or one with a nicer view (or simply an explanation when an upgrade is unavailable). These gestures help me feel that my loyalty and custom are appreciated. I contacted management directly with photographs to give them the opportunity to address the cleanliness concerns privately. At the time of submitting this review, my feedback has not been acknowledged.

Dear Marta, Thank you for taking the time to share your detailed feedback following your recent stay with us. We sincerely apologise that certain aspects of your stay did not meet your expectations, particularly regarding the cleanliness of your room, the comfort of the bed, and the level of service provided. This is certainly not the standard we strive to deliver to our guests. Please be assured that management has acknowledged your feedback and the photographs you kindly shared with us. Your concerns have been taken seriously, and the necessary actions have been taken to address the issues raised and prevent them from recurring. We also appreciate your comments regarding the recognition of your loyalty and the personal touches that make a stay more memorable. Your feedback is valuable and will help us improve the guest experience. Thank you once again for bringing these matters to our attention and for giving us the opportunity to address them. We are pleased that you found our location convenient for visiting Blenheim Palace, and we hope to have the opportunity to welcome you back for a much-improved experience. Kind regards, Hassan Raza

Customer review rating 5.0/5

Debbie W. Couples - Confirmed reviews ALL

We were so impressed with our king sized room. Huge amount of space and an enormous modern bathroom

Dear Debbie, Thank you so much for the fantastic feedback! We are thrilled to hear you were so impressed with your king-sized room and enjoyed all that extra space. It is wonderful to know the enormous modern bathroom was a highlight of your stay, and we cannot wait to welcome you back again soon! Kind Regards Hassan Raza

Customer review rating 4.5/5

Andy R. Families - Confirmed reviews ALL

Great stay

Dear Andy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hassan Raza

Customer review rating 4.5/5

Peter J. Friends - Confirmed reviews ALL

As expected. Actually had the room I used 45 years ago which was before the new block was added. The room has been significantly updated and was very comfortable. The basin didn’t drain well and I reported this so hope it has been sorted. Room 19.

Dear Peter, Thank you for sharing your experience with us, and it is wonderful to know you were able to stay in Room 19 again after 45 years. We are delighted that you found the updates comfortable and that the stay met your expectations. We also appreciate you reporting the issue with the basin draining slowly; our team is addressing this to ensure it is fully resolved. Kind Regards Hassan Raza

Customer review rating 3.0/5

Karen S. Friends - Confirmed reviews ALL

Check in was not smooth despite me checking in in advance. The room was large but tired. However this was probably reflected in the price

Dear Karen, Thank you for sharing your feedback with us. We are sorry to hear that your check-in experience was not smooth despite your advance preparations, and we appreciate your honest comments regarding the condition of the room. We value these observations and will certainly consider them as we work to improve our processes and accommodations for future guests. Kind Regards Hassan Raza

Customer review rating 4.0/5

Barbara S. Friends - Confirmed reviews ALL

Helpful staff and comfortable rooms. Adequate parking

Dear Barbara, Thank you for taking the time to share your feedback. We are glad to hear that you found our staff helpful, your room comfortable, and our parking facilities adequate. We appreciate your comments and will keep them in mind as we continually look for ways to enhance our guest experience. Kind Regards Hassan Raza

Customer review rating 5.0/5

Anthony D. Couples - Confirmed reviews ALL

Lovely room, fantastic service and a brilliant breakfast! Thank you!

Dear Anthony, Thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed your lovely room, our fantastic service, and the brilliant breakfast. Knowing how much these aspects added to your stay is truly valuable to us, and we will keep striving to maintain these high standards for your next visit. Kind Regards Hassan Raza

Customer review rating 5.0/5

Jayne W. Couples - Confirmed reviews ALL

Comfy Hypnos beds, powerful hot shower, delicious hot breakfast, nice view, helpful staff - all good for two weeks!

Dear Jayne, Thank you so much for your wonderful feedback following your two-week stay with us. We are delighted to hear that you enjoyed our comfy Hypnos beds, powerful hot showers, delicious breakfast, and scenic views. It is also great to know our team was helpful throughout your visit, and we truly appreciate you taking the time to share your experience with us. Kind Regards Hassan Raza

Customer review rating 5.0/5

Colin T. Families - Confirmed reviews ALL

We had a good few days there as a family getaway. Visited lots of different places. Really enjoyed the days.

Dear Colin, Thank you so much for choosing us for your family getaway. We are delighted to hear that you had a good few days and really enjoyed your time exploring the different places around. We truly appreciate your feedback and hope to welcome you and your family back again soon. Kind Regards Hassan Raza

Customer review rating 1.0/5

Fay C. Couples - Confirmed reviews ALL

Room filthy. Carpet severely stained all over, very large brown stains by the bed and dressing table. Thick dust all over the light fitting and lampshade, bedhead and extractor fan was caked in dust and dirt. The walls were marked with dark scuffs and both chairs looked like someone had sat in them with fake tan, with again funny looking brown marks on the seat. Bathroom on the floor at the edge of the bath had a build up of scum and dirt/hair ground into the edges that you could wipe with tissue and it came away, bathroom door looked like it had toothpaste on the inside all around the handle, clearly not cleaned or wiped. It was almost like the room had not been cleaned apart from the bed being made and then left empty for months and suddenly they needed it? After much discussion the manager gave us another room. Was much better but still not great, thick cobwebs all over the curtain pelmet, clearly not throughly cleaned. Shame as we were only staying one night and wasted precious time sorting out the room instead of being with friends we were meeting so not happy at all. Staff didn’t seem to bothered and just went through the motions. Reception was dismissive so spoken to manager but much better.

Dear Fay, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the cleanliness issues you experienced during your stay. This is certainly not the standard of cleanliness and service we aim to provide, and we are truly sorry that we fell short of your expectations. We understand how disappointing and frustrating this must have been, especially as you were only staying for one night and had to spend valuable time resolving the issue instead of enjoying your time with your friends. We are glad that we were able to accommodate you in a different room, although we sincerely regret that the cleanliness of the second room was also not up to the standard you deserved. We also apologise for the impression given by our staff, as every guest should feel welcomed, listened to and cared for. Your feedback is very important to us, and we will share your comments with our housekeeping and reception teams to help ensure that these issues are addressed and do not happen again. Once again, please accept our sincere apologies for the inconvenience and disappointment caused. We appreciate you bringing this matter to our attention and hope you will give us another opportunity to provide you with the comfortable and pleasant stay you should have experienced. Kind Regards Hassan Raza

Customer review rating 5.0/5

Malcolm -. C. Business - Confirmed reviews ALL

Clean room and well presented dinner.

Dear Malcolm, Thank you for taking the time to share your feedback. We appreciate your kind words about the clean room and the presentation of your dinner. We value your comments and will keep them in mind as we work to ensure every guest enjoys a consistently great experience. We look forward to welcoming you back again soon. Kind Regards Hassan Raza

Customer review rating 4.5/5

Philip H. Friends - Confirmed reviews ALL

Only stayed one night as had meal with group of friends. Staff looked after us well.

Dear Philip, Thank you for sharing your experience with us. We are pleased to hear that our staff took great care of you and your friends during your meal and one-night stay. We truly appreciate your visit and hope to have the opportunity to welcome you back for a longer stay in the future. Kind Regards Hassan Raza

Customer review rating 5.0/5

Irfan K. Business - Confirmed reviews ALL

From check-in to check out all went smoothly the guy that checked me in was very polite.

Dear Irfan, Thank you so much for your feedback. We are delighted to hear that everything went smoothly from check-in to check-out, and we truly appreciate your kind words about our polite team member. We value your support and look forward to welcoming you back again soon. Kind Regards Hassan Raza

Customer review rating 4.5/5

Matthew G. Business - Confirmed reviews ALL

Friendly & very helpful staff, perfectly located for my needs. Rooms need a little bit of tlc in terms of painting etc. Breakfast good.

Dear Matthew, Thank you for sharing your feedback with us. While we are glad our team, location, and breakfast hit the mark, we sincerely apologize that the condition of your room did not meet our usual standards. We are addressing the need for painting and maintenance with our team right away to ensure our spaces receive the care they need. We appreciate your helpful observations and hope to welcome you back for a refreshed stay. Kind Regards Hassan Raza

Customer review rating 3.5/5

Jan O. Couples - Confirmed reviews ALL

Breakfast and accommodation good. After main course lack of follow up i.e coffee or dessert. Manager at weekends not welcoming.

Dear Jan, Thank you for sharing your feedback with us. While we are pleased you enjoyed the breakfast and accommodation, we sincerely apologize for the lack of dinner service follow-up and the unwelcoming experience with our weekend manager. We are addressing these service gaps directly with our restaurant and management teams to ensure our hospitality is attentive and warm throughout your entire stay. We hope to have the opportunity to welcome you back for a truly seamless experience. Kind Regards Hassan Raza

Customer review rating 4.5/5

Julie S. Couples - Confirmed reviews ALL

Large spacious and comfortable room although the oil filled radiators were a little noisy at night!

Dear Julie, Thank you for sharing your feedback with us. While we are pleased you found the room spacious and comfortable, we sincerely apologize for the noise caused by the oil-filled radiators at night. We have reported this issue to our maintenance team to inspect and service the heaters to ensure our guests enjoy a quiet and peaceful stay. Kind Regards Hassan Raza

Customer review rating 4.5/5

Laura T. Business - Confirmed reviews ALL

Extremely helpful person on reception on check-out who assisted with creating a new booking so I can come back again!

Dear Laura, Thank you so much for your kind review. We are delighted to hear that our reception team member was extremely helpful during your check-out and assisted in securing your next booking. We truly appreciate your feedback and look forward to welcoming you back again soon! Kind Regards Hassan Raza

Customer review rating 4.5/5

John B. Couples - Confirmed reviews ALL

Staff friendly and attentive - Hotel was clean and ideal location for surrounding activities

Dear John, Thank you for sharing your feedback with us. We are delighted to hear that our staff was friendly and attentive, and that you appreciated the cleanliness of our hotel. It is wonderful to know our location was ideal for your surrounding activities, and we truly look forward to welcoming you back in the future. Kind Regards Hassan Raza

Other web-users rate our hotel

  • 143 reviews 9.6/10 Location
  • 377 reviews 7/10 Room
  • 415 reviews 8.5/10 Service
  • 149 reviews 5.8/10 Cleanliness
  • 146 reviews 6.6/10 Breakfast

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