Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 382 reviews

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Mercure Thame Lambert Hotel - Image 1
Mercure Thame Lambert Hotel - Image 2
Mercure Thame Lambert Hotel - Image 3
Mercure Thame Lambert Hotel - Image 4
London Road, Aston Rowant, Watlington, OX49 5SQ THAME, United Kingdom

Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • Free Carpark for hotel guest (Register you Car reg at reception)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 zip-beds

Photo out of - Standard Room with 2 zip-beds

This spacious, modern room is located around the courtyard. The room features an ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Joinable bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Joinable bed(s)
  • Views: Courtyard View
See availabilities

This spacious, modern room is located around the courtyard. The room features an ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This extra spacious, modern room is located around the courtyard. The room features a luxurious ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ THAME
United Kingdom

GPS:51.677451, -0.955321

Telephone
Fax +44 1844 351893
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 49 rooms
  • 2 rooms for people with reduced mobility
  • 49 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Entertainment

  • Disco/Nightclub

Lounge

  • Executive Lounge Additional charge
  • Waiting area or lounge Additional charge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage Additional charge

Concierge

  • Concierge Additional charge

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

6 Meeting rooms

Business Center

  • Self service business center

Sports and leisure

Golf Additional charge

  • On site

Golf

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Parking for a week

Services & equipment

  • Electric car recharging units 7 kVA

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

KITE RESTAURANT AND BAR

Photo out of - KITE RESTAURANT AND BAR

KITE RESTAURANT AND BAR AT MERCURE THAME LAMBERT HOTEL, AA ROSETTE AWARD. Taste our delicious classics and a la carte menu. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Cooking style
Gourmet
Chef name
Kayum Ansary
Capacity
60
Accessibility
Accessible service
OX49 5SQ Thame, United Kingdom
Telephone +44 1844 351496

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

KITE RESTAURANT AND BAR AT MERCURE THAME LAMBERT HOTEL, AA ROSETTE AWARD. Taste our delicious classics and a la carte menu. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

We serve wide range of drinks, snacks and light meals inspired by the property s original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

We are a licenced wedding venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  382 reviews

Customer review rating 4.5/5

John R. Business - Confirmed reviews ALL

Dear John, Thank you for your feedback! We're glad to hear that you found the room spacious and comfortable, and that you enjoyed the lamb shank during your evening meal. However, if there was anything else we could improve upon or any issues you encountered, please let us know. Your experience is important to us, and we want to ensure every aspect of your stay meets your expectations. Kind Regards Hassan Raza

Customer review rating 1.5/5

Charlotte H. Couples - Confirmed reviews ALL

Dear Charlotte, Thank you for taking the time to share your feedback. We’re sorry for the misunderstanding regarding the room occupancy. Our rate for single occupancy is £109, while the rate for double occupancy is £119. As your booking was for two adults, the additional £20 was the difference between the single and double occupancy rates. We apologise if this was not made clear to you at the time of booking or during your stay, and we understand how this could have been frustrating. Regarding the mattress, we use Hypnos mattresses in all of our rooms, which are known for their comfort and quality. We’re sorry to hear that you found the mattress too soft and that it affected your sleep. We appreciate that mattress comfort is very personal and can vary from guest to guest. Thank you again for your feedback, and we hope to have the opportunity to welcome you again. Kind Regards Hassan Raza

Customer review rating 5.0/5

Bahar A. Business - Confirmed reviews ALL

Dear Bahar, Thank you for your kind words about Mark at reception! We're thrilled to hear that he provided you with welcoming and excellent customer service. Your feedback is greatly appreciated, and we will make sure to share it with our team. We look forward to serving you again soon! Kind Regards Hassan Raza

Customer review rating 5.0/5

Katie P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review. We're delighted to hear you enjoyed your stay and found our team so friendly and helpful. We're especially pleased that our team could assist you when you needed it most, and we'll be sure to pass on your special thanks to our colleague. We hope to welcome you back again soon. Kind regards, Admiral Abbey

Customer review rating 5.0/5

Bill M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback. We're delighted to hear you enjoyed your stay, from our friendly staff and comfortable room to our service. It's fantastic to know you enjoyed your experience enough to book another stay with us! We look forward to welcoming you back in eight weeks. Kind regards, Admiral Abbey

Dear John, Thank you for your feedback! We're glad to hear that you found the room spacious and comfortable, and that you enjoyed the lamb shank during your evening meal. However, if there was anything else we could improve upon or any issues you encountered, please let us know. Your experience is important to us, and we want to ensure every aspect of your stay meets your expectations. Kind Regards Hassan Raza

Customer review rating 1.5/5

Charlotte H. Couples - Confirmed reviews ALL

We booked for 2 adults and when we checked out we where told they had thought there was only one of us despite us telling them the guest total when booking and an extra £20 was added to our stay when we checked out (probably wouldn’t have minded if had been told before or during our stay about this) room was okay, bed was a bit too soft so husband slept on blanket on floor

Dear Charlotte, Thank you for taking the time to share your feedback. We’re sorry for the misunderstanding regarding the room occupancy. Our rate for single occupancy is £109, while the rate for double occupancy is £119. As your booking was for two adults, the additional £20 was the difference between the single and double occupancy rates. We apologise if this was not made clear to you at the time of booking or during your stay, and we understand how this could have been frustrating. Regarding the mattress, we use Hypnos mattresses in all of our rooms, which are known for their comfort and quality. We’re sorry to hear that you found the mattress too soft and that it affected your sleep. We appreciate that mattress comfort is very personal and can vary from guest to guest. Thank you again for your feedback, and we hope to have the opportunity to welcome you again. Kind Regards Hassan Raza

Customer review rating 5.0/5

Bahar A. Business - Confirmed reviews ALL

Mark at reception and was very welcoming and excellent customer service.

Dear Bahar, Thank you for your kind words about Mark at reception! We're thrilled to hear that he provided you with welcoming and excellent customer service. Your feedback is greatly appreciated, and we will make sure to share it with our team. We look forward to serving you again soon! Kind Regards Hassan Raza

Customer review rating 5.0/5

Katie P. Couples - Confirmed reviews ALL

Stayed two nights for my pals’ wedding. Facilities were nice and clean, and everyone had a fab time. The staff are amazing, so friendly and helpful. Special thanks to the gent who got me cheese and crackers at 2am. My blood sugar dropped dangerously low just as I got back to the room so you honestly saved me being blue lighted to the nearest hospital. Thank you all! :)

Dear Guest, Thank you for your wonderful review. We're delighted to hear you enjoyed your stay and found our team so friendly and helpful. We're especially pleased that our team could assist you when you needed it most, and we'll be sure to pass on your special thanks to our colleague. We hope to welcome you back again soon. Kind regards, Admiral Abbey

Customer review rating 5.0/5

Bill M. Couples - Confirmed reviews ALL

From start to finish staff room service very good so good in fact we booked again for 8 weeks time whilst having breakfast

Dear Guest, Thank you for your lovely feedback. We're delighted to hear you enjoyed your stay, from our friendly staff and comfortable room to our service. It's fantastic to know you enjoyed your experience enough to book another stay with us! We look forward to welcoming you back in eight weeks. Kind regards, Admiral Abbey

Customer review rating 4.5/5

Jean &. T. D. Families - Confirmed reviews ALL

Very clean and everything accommodated for, friendly staff and very well managed by Admiral.

Dear Guest, Thank you for your wonderful review. We are glad you had a comfortable stay with us. We look forward to seeing you next time. Kind Regards Admiral Abbey

Customer review rating 4.0/5

Graham A. L. M. Couples - Confirmed reviews ALL

On the whole, the stay worked well for us: the location was ideal. We enjoyed the food a. service was generally excellent despite staffing levels obviously slim. We had a minor problem in our room that was quickly rectified. The room was a little dated a. needing a little tlc. We booked online in the end, which was easy however, our first attempt at making the reservation was via Mercure’s AI driven phone portal which was a simply terrible experience: not fit for purpose.

Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed our convenient location, food, a. generally excellent service. It's also good to know that the issue in your room was quickly resolved. We're sorry to hear that you found the room a little dated a. in need of some TLC. We also apologise for your experience with our AI-driven phone portal. We appreciate you bringing this to our attention a. will share your feedback with the relevant team. We hope to have the opportunity to welcome you back for an even better stay in the future. Kind regards Admiral Abbey

Customer review rating 4.0/5

Michelle D. Couples - Confirmed reviews ALL

Room was very comfortable and spacious. Breakfast had a good variety and was really tasty. Staff were very helpful and friendly.

Dear Guest, Thank you for taking the time to share your lovely feedback. We're delighted to hear you enjoyed your comfortable and spacious room, as well as the variety and quality of our breakfast. It's also wonderful to know that our team were helpful and friendly throughout your stay. We hope to have the pleasure of welcoming you back again soon. Kind regards, Admiral Abbey

Customer review rating 3.5/5

Lesley W. Couples - Confirmed reviews ALL

We stayed at the Mercure Lambert Thame on Saturday 5th September. Our room was tidy, clean and comfortable. Nice touches were having ironing board and iron to hand and a fridge (although we didn't need it on this occasion). On check in there was only one person,managing check in, the bar and coffee/tea too. He was perfectly charming and everything was covered but there was obviously a staffing issue that afternoon. (Just highlighting not complaining). The breakfast was very disjointed. There wasn't anyone checking us in and explanation as to how breakfast service ran. (Once seated we were asked our room number, so this didn't get missed). There was a little notice saying if fried/poached eggs could be ordered on request but there wasn't anyone about to ask initially. A girl did pass and I asked her and ut arrived whilst I was eating the breakfast. Some customers hadn't seen the notice so had scrambled eggs as they thought that was the only choice. The cooked breakfast was good. It was an odd choice is to put cups and saucers on the tables when tea/coffee is self service. There were no teaspoons and no green tea, although plain tea bags were added on this shelf but they were breakfast tea. There were also no glasses beside the juices, although a tray eventually arrived. For the cost of breakfast there was very little option for vegans. Perhaps this should be looked at. The porridge was pre-packed so contained milk. There was no soya milk only a jug of oat milk that had to be refilled. The sugar was in a glass but had no teaspoon. Again, this was an odd arrangement with customers advising each other where to find things. Also butter Pat's were in a bowl in a fridge at the end of the buffet table with the prepacked yoghurts. Anyone making toast had the conserves infront of them but thought there was no butter available. You may think these oversights are petty but even with the lack of staff, there seems a lack of planning, management and care for breakfast service, it made for a confusing, noisy and quite stressful breakfast. If I stayed at a Mercure hotel again, I don't think I would choose to have breakfast it's a full price for a poor breakfast.

Dear Lesley, Thank you for taking the time to share such detailed feedback following your stay with us. We’re pleased to hear that you found your room clean, tidy and comfortable, and that you appreciated the facilities provided, including the fridge and in-room ironing facilities. We’re sorry, however, that your breakfast experience fell short of the standard we aim to provide. While we’re pleased that you enjoyed the cooked breakfast, we completely understand your comments regarding the lack of clear guidance, the positioning and availability of items, and the limited vegan options. We appreciate how these details, when combined, can make the breakfast service feel confusing and unnecessarily stressful. We also acknowledge your comments regarding staffing at check-in. We’re glad that our team member remained friendly and helpful despite managing several areas at once, but we recognise that this is not the seamless experience we want our guests to have. Your observations are certainly not considered petty. The level of detail you have provided is genuinely helpful, and we will share your feedback with the relevant teams so that we can review the breakfast set-up, signage, availability of utensils and drinks, and our vegan offering. We’re grateful for your honest feedback and hope that, should you choose to stay with us again, we can provide a much more enjoyable and well-organized experience. Kind Regards Admiral Abbey

Customer review rating 3.5/5

Vivien F. Couples - Confirmed reviews ALL

The hotel was in a good location for our visit, parking was free, just pop your details on the screen at reception. The staff were all extremely professional, helpful and friendly. Unfortunately the room was very tired, lots of scuffed paintwork. The window was dirty with a mouldy frame, and the back of the curtains had mould. Couldn't get the main light in the room to turn on - perhaps the bulb had gone? We upgraded to a courtyard view room, so it was a spacious room, with air conditioning. But for the price we paid, I would expect better.

Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our location, free parking, and the professionalism and friendliness of our team. We're sorry to hear that the condition of your room did not meet your expectations. Please accept our apologies for the issues you experienced, and we will ensure your comments are shared with the relevant team. We hope to have the opportunity to welcome you back and provide a more enjoyable stay. Kind regards Admiral Abbey

Customer review rating 4.5/5

Stephen L. Families - Confirmed reviews ALL

Only complaint is a lack of staff at breakfast for those of us sitting in the bar area with dogs. We didn't see a single person on duty yesterday morning at 9.15. Had to lay our own table by taking crockery and cutlery from the restaurant. Some items had run out and not replaced eg fruit salad and cooked tomatoes. No one around to ask to replace them.

Dear Guest, Thank you for your feedback. We're sorry to hear about the lack of staff and buffet items during breakfast. Please accept our apologies for the inconvenience caused. Your comments have been shared with the relevant team. Kind regards, Admiral Abbey

Customer review rating 4.0/5

Lyn A. Couples - Confirmed reviews ALL

Ideal location for walks. Large room situated off main hotel. Towels in bathroom for one although a set in wardrobe! Reasonably clean room. Large, comfortable bed. Lovely food in restaurant.

Dear Guest, Thank you for your lovely feedback. We're delighted to hear you enjoyed our location, spacious room, comfortable bed, and restaurant. We apologise for the issue with the towels and appreciate you bringing this to our attention. We hope to welcome you back again soon. Kind regards, Admiral Abbey

Customer review rating 3.0/5

Jo H. Couples - Confirmed reviews ALL

1 night stay as we were attending a wedding locally The reception staff aren’t particularly welcoming or helpful Bedroom size was adequate, bed comfy but bathroom very tired with mould in shower Slept well and breakfast was nice but could do with more fruit options and rolls instead of std sliced bread

Dear Guest, Thank you for your feedback. We're pleased to hear you slept well, enjoyed your breakfast, and found the room comfortable. We're sorry to hear that the bathroom and reception service did not meet your expectations, and we apologise for the mould in the shower. We appreciate your comments regarding the breakfast selection and will share these with the relevant team. Kind regards, Admiral Abbey

Customer review rating 4.0/5

Richard D. Couples - Confirmed reviews ALL

Great quiet location minutes from the M40, friendly staff, comfortable accommodation. Bar restaurant - good drinks selection and good bar and restaurant menu.

Customer review rating 4.0/5

Marcus T. Couples - Confirmed reviews ALL

Just one night but was well looked after. My only criticism was that the room was looking a bit tired.

Dear Guest, Thank you for your feedback. We're pleased to hear you were well looked after during your stay. We're sorry to hear that you found the room a little tired, and we appreciate you bringing this to our attention. We hope to welcome you back again soon. Kind regards, Admiral Abbey

Customer review rating 4.0/5

Kate W. Friends - Confirmed reviews ALL

Clean, tidy, staffs friendly

Dear Kate, Thank you for your kind words! We're thrilled to hear that you found our space clean and tidy, and that our staff made a positive impression on you. Your feedback is greatly appreciated, and we look forward to welcoming you back soon! Kind Regards Hassan Raza

Customer review rating 4.0/5

Catherine T. Couples - Confirmed reviews ALL

Generally good Two 'negatives'. 1. Having a shower in the bath with no slip mat & no handle for older people to hold onto getting out. It was also just a rain shower head, no hand held one. 2. Originally only two wooden hangers in the wardrobe with 2 random plastic ones left by visitors. Not ideal for a couple staying 4 nights. Magically, these plastic ones were replaced by wooden ones during our stay!

Dear Catherine, Thank you for sharing your feedback with us. We appreciate your insights regarding the shower setup and the initial lack of hangers in the wardrobe. Your concerns are important, and we will certainly consider improvements to enhance safety and convenience for our guests, especially older ones. We're glad to hear that additional wooden hangers were provided during your stay, and we hope to welcome you back for an even better experience in the future. Kind Regards Hassan Raza

Customer review rating 4.5/5

Stella C. Couples - Confirmed reviews ALL

A great hotel in a beautiful location,it was perfect for a quiet getaway . The staff were excellent,very comfy and clean rooms, and great food.

Dear Stella, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our beautiful location and found it perfect for a quiet getaway. It's great to know that our staff, clean rooms, and delicious food contributed to your experience. We appreciate your kind words and hope to welcome you back soon! Kind Regards Hassan Raza

Customer review rating 4.0/5

Alan C. Couples - Confirmed reviews ALL

Clean Comfortable room. Well located. Friendly staff, Some issues with Breakfast on one morning

Dear Alan, Thank you for your feedback! We're delighted to hear that you found your room clean and comfortable, and that our location and staff met your expectations. We apologize for the issues you experienced with breakfast on one morning; we appreciate you bringing this to our attention and will certainly consider it as we strive to improve our services. We hope to welcome you back soon! Kind Regards Hassan Raza

Customer review rating 5.0/5

Koen V. Business - Confirmed reviews ALL

Alles perfect

Dear Koen, Thank you so much for your positive feedback! We're thrilled to hear that everything was perfect during your experience. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us. We look forward to serving you again soon! Kind Regards Hassan Raza

Other web-users rate our hotel

  • 131 reviews 9.5/10 Location
  • 348 reviews 6.8/10 Room
  • 388 reviews 8.5/10 Service
  • 146 reviews 5.4/10 Cleanliness
  • 133 reviews 6.6/10 Breakfast
  • 67 reviews 6/10 Vibe

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