ibis Styles Edinburgh St Andrew Square 3 stars

Customer review rating (ALL Rating) 4.6/5 2,978 reviews

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Description

Hotel extras

  • Central location: only 5 minutes walk from new St James shopping centre and Waverley station

  • Ask about our balcony rooms for a breathtaking view for a restorative night's sleep

  • On-site bar and restaurant "Bonnie & Whistle" serving brasserie style meals

  • Access our Food & Drink menu via our "Click , Pay & Collect" QR code service

  • Facilities for disabled guests and parking only 10 minutes away

Our accommodation(s)

Hotel location

ibis Styles Edinburgh St Andrew Square

19 St Andrew Square
EH2 1AU EDINBURGH
United Kingdom

GPS:55.954396, -3.194415

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BONNIE AND WHISTLE

With comfortable furnishings and pops of traditional tartan, our quirky, welcoming on-site brasserie is the ideal spot for a quick bite or a long, lazy dinner. The perfect way to round off your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,978 reviews

TripAdvisor Rating  4.5/5  2,801 reviews

Certificate of excellence 2024

Very well located and good stay

Customer review rating 5.0/5

Paula M. Couples - Confirmed reviews ALL

Very friendly and helpful reception staff, room was beautiful with roof terrace and breakfast included was lovely too, would definitely return Also reduced car parking fees, I phoned reception couple of days before our stay and they emailed me the link for carpark with discount code

Dear Paula, Thank you for your kind review. We are delighted to learn that the booking process was seamless and met your expectations. It's also rewarding to know our reception team's friendliness and helpfulness contributed positively to your experience. Furthermore, our team takes great pride in the unique charm of our rooms, especially those with the added luxury of a roof terrace, and we are glad you found yours to be beautiful. Knowing you enjoyed the complimentary breakfast and plan to return is the highest compliment we could receive. Additionally, we're happy to hear that the discounted parking arrangement added convenience to your visit. It's always our pleasure to ensure every aspect of your stay is as comfortable and hassle-free as possible. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your positive comments on Trip Advisor for others to view using the link https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html. We hope to see you again on a future visit. Kind regards,

Well positioned, friendly staff

Customer review rating 3.5/5

Cameron K. Business - Confirmed reviews ALL

Enjoyable stay. Room smaller than anticipated for cost. Unfortunately shower drain quite smelly throughout stay and air conditioner stopped working last ~24 hours of stay leaving room quite stuffy. No ironing facilities in room.

Dear Cameron, Thanks for taking the time to share your views of your stay at our hotel. We are delighted to hear that our hotel's location and the friendliness of our staff contributed positively to your experience. However, we regret to hear about the smaller room size and the issues with the shower drain odour. Our unique building, a former bank, does result in a variety of room shapes and sizes, and we apologise if this aspect did not meet your expectations. Concerning the air conditioning, we are sorry for the discomfort you experienced. Rest assured, we are attentive to maintaining all facilities in working order. Regarding the ironing facilities, while we don't provide these in the room, we hope the ironing room on the 2nd floor was a convenient solution. We also note your comment on the accessibility of the coffee machine outside of breakfast hours and will consider this in our ongoing service reviews. We hope to see you again soon. Best regards,

excellent location

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Breakfast was good. I wish the smoked salmon was in slices instead of chopped up.

Dear Michael, Many thanks for your feedback. We are thrilled to hear that our prime location provided you with the convenience you desired for your Edinburgh adventures. It's also wonderful to know that the Continental spread was to your satisfaction, despite the unique presentation of our smoked salmon. We regret, however, that our website did not meet your expectations. Please be assured that we continually strive to improve our online user experience and will take your comments on board. Nevertheless, we are glad that this did not detract from the overall cleanliness and comfort of your stay. The entire team looks forward to welcoming you back. Kindest regards,

Great experience

TripAdvisor rating 5.0/5

Mary M TripAdvisor review

We had a great experience. Three enjoyable nights. Room excellent , fantastic breakfast. Special mention of thanks to Mercedes and the reception team who went out of their way to help us. Location couldn’t be faulted , near all the attractions. Will Be back

We are thrilled to hear that your stay with us was a delightful one and that our room met your expectations. It's wonderful to know that our breakfast selection started your days on a high note. Our team, especially Mercedes, is touched by your kind words and recognition of their efforts to assist you throughout your visit. We take great pride in our central location and are glad it contributed positively to your Edinburgh experience. We look forward to a return visit from you in the future. Best wishes, Karina.MIKALAUSKAITE, Front office Manager

Edinburgh stay

Customer review rating 4.5/5

Roger W. W. Business - Confirmed reviews ALL

Excellent the new decor is great so is the bar and bar food.

Dear Roger, We value your feedback concerning your recent stay. We are thrilled that you enjoyed the new decor and found our bar and bar food to your liking. It's wonderful to know these elements contributed to a memorable stay. We regret to hear about your concern regarding the shower's safety. Your comfort and safety are our highest priority, and we appreciate you bringing this to our attention. Although we ensure that our facilities adhere to high standards, we appreciate your suggestion for a nonslip mat and will consider it attentively as we continuously strive to improve our guest experience. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your positive comments on Trip Advisor for others to view using the link https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html. We hope to have the pleasure of welcoming you back to ibis Styles Edinburgh Centre St Andrew Square in the near future. Warm regards,

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Other web-users rate our hotel

  • 2,915 reviews 9.8/10 Location
  • 2,917 reviews 6.9/10 Room
  • 2,894 reviews 9.5/10 Service
  • 32 reviews 7/10 WiFi
  • 2,377 reviews 8.6/10 Breakfast
  • 1,612 reviews 4.5/10 Comfort
  • 1,054 reviews 7.6/10 Cleanliness
  • 768 reviews 9.4/10 Vibe

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