ibis Styles Edinburgh St Andrew Square 3 stars

Customer review rating (ALL Rating) 4.7/5 1,980 reviews

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ibis Styles Edinburgh St Andrew Square - Image 1
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19 St Andrew Square, EH2 1AU EDINBURGH, United Kingdom

Description

Hotel extras

  • Central location: only 5 minutes walk from new St James shopping centre and Waverley station

  • Ask about our balcony rooms for a breathtaking view for a restorative night's sleep

  • On-site bar and restaurant "Bonnie & Whistle" serving brasserie style meals

  • Access our Food & Drink menu via our "Click , Pay & Collect" QR code service

  • Facilities for disabled guests and parking only 10 minutes away

Our accommodation(s)

Hotel location

ibis Styles Edinburgh St Andrew Square

19 St Andrew Square
EH2 1AU EDINBURGH
United Kingdom

GPS:55.954396, -3.194415

Telephone
Fax +44 131 292 0210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BONNIE AND WHISTLE

With comfortable furnishings and pops of traditional tartan, our quirky, welcoming on-site brasserie is the ideal spot for a quick bite or a long, lazy dinner. The perfect way to round off your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,980 reviews

Customer review rating 4.0/5

Catherine E. Friends - Confirmed reviews ALL

As above

Dear Catherine, Thank you for your positive feedback. We’re delighted you found our central location ideal for exploring Edinburgh and enjoyed the variety at breakfast. Our team takes pride in creating welcoming moments for every guest, and your kind words about their service mean a lot. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your experience on Trip Advisor using this link: https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html. We look forward to welcoming you back for another excellent experience with us. Kind regards, Karina.MIKALAUSKAITE, Front office Manager

Customer review rating 4.0/5

Francine O. Couples - Confirmed reviews ALL

Staff was amazing. Breakfast was great.

Dear Francine, We appreciate your kind review. We are delighted that you found our team helpful and that you enjoyed the Continental breakfast with its Scottish twists. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the shortcomings you encountered with the room conditions and connectivity during your visit. Our housekeeping team is always available to address any concerns immediately, and we are glad that we were able to find you a more suitable accommodation. Finally, we are pleased that your overall experience earned such a positive rating, reflecting the quality service we strive to provide at our Edinburgh location. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your positive comments on Trip Advisor for others to view using the link https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Karina.MIKALAUSKAITE, Front office Manager

Customer review rating 5.0/5

Charlotte H. Friends - Confirmed reviews ALL

The rooms are small but well appointed, and the staff are super. Hotel is also in a great location

Dear Charlotte, We appreciate your kind review. It is wonderful that you had such a great experience at ibis Styles Edinburgh Centre St Andrew Square. We are delighted that you found your room well-appointed and appreciated our team’s service. It is fantastic that you enjoyed our prime location in the heart of the city, along with the seamless booking experience through the Accor ALL App. Your perfect ratings for check-in, accommodation, cleanliness, breakfast, WiFi and value for money truly mean the world to us. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your positive comments on Trip Advisor for others to view using the link https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Karina.MIKALAUSKAITE, Front office Manager

Customer review rating 3.0/5

Diane G. 1. Families - Confirmed reviews ALL

Everything about this hotel is great, except that the room was way too small. We stayed 4 nights in a room we couldn’t move around in. When we stayed an additional night a few days later, the host at the reception desk said we “should have” gotten a larger room for the earlier 4 nights. 🤷🏼‍♀️ Other than that, the staff was friendly and went above and beyond, the food was good, and the location was good.

Dear Ms. G., We would like to thank you for taking the time to review your time at our hotel. We are delighted that you appreciated our team’s friendly service and their commitment to going above and beyond for our guests. It is wonderful that you found the food quality satisfactory and that our breakfast selection met your expectations. However, we are sorry that some aspects of your stay did not meet your expectations. Our building’s unique heritage as a former bank means that rooms vary in size and configuration within the same category, and we recognise that this can sometimes lead to unexpected situations. We are grateful for your feedback about the value proposition, as it helps us understand our guests’ perspectives better. Nonetheless, we are thrilled that you valued our sustainability initiatives and environmental efforts. Your appreciation for our commitment to minimising environmental impact truly means a lot to us, and we are pleased that our location proved convenient for your family trip to Edinburgh. We do hope to have the opportunity to welcome you back in the future. Best regards, Karina.MIKALAUSKAITE, Front office Manager

Customer review rating 4.5/5

Deborah F. Couples - Confirmed reviews ALL

Great employees who provided excellent customer service. Your hotel was well located for our trip. Your breakfast offered a wide variety of choices. Food was high quality and the coffee was superb. Our room was spacious and comfortable.

Dear Deborah, Many thanks for sharing your review. It is wonderful that you had such a great experience at ibis Styles Edinburgh Centre St Andrew Square. We are delighted that you appreciated the excellent service from our team and found the booking process easy. It is great that you enjoyed the variety and quality of our breakfast offerings. However, we are sorry for the shortcomings you encountered during your stay. We will take your feedback into consideration. Nonetheless, we are thrilled that you found your accommodation spacious and comfortable, and that you appreciated our central location for exploring the city. It is also fantastic that you were satisfied with our sustainability efforts. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your positive comments on Trip Advisor for others to view using the link https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Karina.MIKALAUSKAITE, Front office Manager

Other web-users rate our hotel

  • 2,577 reviews 9.8/10 Location
  • 2,691 reviews 7.6/10 Room
  • 2,407 reviews 9.5/10 Service
  • 37 reviews 5.8/10 WiFi
  • 2,142 reviews 8.9/10 Breakfast
  • 1,453 reviews 4.8/10 Comfort
  • 905 reviews 9.6/10 Vibe
  • 875 reviews 8.4/10 Cleanliness

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