ibis Styles Edinburgh St Andrew Square

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ibis Styles Edinburgh St Andrew Square 3 stars

Customer review rating (ALL Rating) 4.6/5 2,100 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Central location: only 5 minutes walk from new St James shopping centre and Waverley station

  • Ask about our balcony rooms for a breathtaking view for a restorative night's sleep

  • On-site bar and restaurant "Bonnie & Whistle" serving brasserie style meals

  • Access our Food & Drink menu via our "Click , Pay & Collect" QR code service

  • Facilities for disabled guests and parking only 10 minutes away

Hotel location

ibis Styles Edinburgh St Andrew Square

19 St Andrew Square
EH2 1AU EDINBURGH
United Kingdom

  • LOTHIAN BUSES:  PRINCES' STREET

  • Edinburgh Tram:  Unique line St Andrew Square

  • By plane

    EDINBURGH AIRPORT At 12.39km / 7.7 miles

  • By train

    WAVERLEY STATION At 0.5km / 0.31 miles

GPS:55.954396, -3.194415

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Bonnie & Whistle

'With comfortable furnishings and pops of traditional tartan, our quirky, welcoming on-site brasserie is the ideal spot for a quick bite or a long, lazy dinner. The perfect way to round off your day.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Edinburgh St Andrew Square

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,100 reviews

TripAdvisor Rating  4.5/5  2,479 reviews

Certificate of excellence 2022

Extremely disappointing

Customer review rating 2.0/5

Lauren H. Couples - Confirmed reviews ALL

We arrived at 11.30 in the morning to check our bags which was fine. We were told to come back at around 2.30/3 which we did hoping to check into our room. When we arrived back at 2.30 we were told that no linen had been delivered so they couldn’t let us in our room. We had a dinner reservation at 4 which we explained and asked if we could just get ready in the room and asked if they could just put the linen in when we left. They said no. We then sat in the lobby for an hour and by this point we had enough after we were given no update and ended up getting ready for our anniversary dinner in disabled toilets located in the basement. The staff seemed so uninterested and inexperienced apart from one girl who had red hair (don’t know her name, apologies). We came back at 6.30 to get into our room and the girl who checked us in to our room made a comment about my father, who had called to complain as he had booked this as a present for us. The comment was completely unprofessional and as someone who is in hospitality management myself I’d be embarrassed if a member of my team made a comment to a paying guest about her family. All in all a very poor experience.

Perfectly located within walking distance of everything.

Customer review rating 4.5/5

Tc Friends - Confirmed reviews ALL

Friendly staff, good rooms for the price, good breakfast and nice bar.

Good stay. Great location

Customer review rating 4.5/5

Des Couples - Confirmed reviews ALL

2 day break .Very pleased with room. Staff couldn't have been more helpful

Great Location and Great staff...

Customer review rating 5.0/5

Kpinch Couples - Confirmed reviews ALL

Stayed here during a 2 week trip to Scotland, the location is great, close walking distance to everywhere, staff are great. I found the rooms little small, but used to Canadian standards' worked fine.

Great location

Customer review rating 4.5/5

Margaret Families - Confirmed reviews ALL

We arrived early and asked if we could leave our luggage and return at 3pm to check in. Our room was ready so we were able to check in then and there. The beds were very comfortable and the room was lovely with a view looking onto St Andrews Square. Breakfast was delicious. Staff were very friendly and helpful. I would choose this Hotel again when visiting Edinburgh

Great location, quiet room

Customer review rating 4.0/5

M. L. Couples - Confirmed reviews ALL

My wife and I had a great experience at the Ibis Style. The only complaint was that the bathroom was not fully clean when we arrived but that was quickly rectified. The room was amazingly quiet despite being in a busy city area, the continental breakfast was satisfying, the location was great, and the staff were polite, punctual, and professional. We will stay here again when the opportunity arises.

Outstanding Stay

Customer review rating 5.0/5

Arif N. Friends - Confirmed reviews ALL

This was by far the best hotel stay i have had in the UK !!! The reception team deserve huge appreciation, they are truly exceptional at their job...extremely friendly and helpful, while also very quick, efficient, and professional in their approach to the guests needs. They made me always feel completely at home right from the very start of my stay. The restaurant food was of good quality and always well prepared, and the bar very well stocked with great bar service from the staff. My room, 603, was brilliant...really comfortable and with all the furnishings and amenities i could ask for. Superb views from the private balcony. This hotel is absolutely fantastic value for money with the perfect location for visitors to Edinburgh...i wouldnt stay anywhere else !!!

Good spot can go all over

Customer review rating 4.0/5

Lesley G. Families - Confirmed reviews ALL

Nice staff.breakfast ok not special,room to small but shower room very good,

Well located

Customer review rating 4.5/5

Barry &. J. Couples - Confirmed reviews ALL

We were very happy with our stay. Comfortable room, great staff, breakfast was very good.

Good central location!

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Nice folks with a sweet boutique hotel centrally located in St Andrews Square. Breakfast was huge. Room was quite small with hardly room for suit cases and room to move around.

Customer review rating 5.0/5

Kate Business - Confirmed reviews ALL

The hotel is in a great location, very clean, friendly and welcoming staff. Love the design and style of the whole place, and the breakfast was excellent!

Great location, nice staff, room not great

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Wonderful location in New Town, close to Old Town. Rooms are very small and not well designed. Employees are super nice but are either inexperienced and/or poorly managed. Ground floor is nice, but no toilet on the same floor as restaurant and bar is inconvenient. Room was clean but items used were not replaced during cleaning.

Excellent Hotel

Customer review rating 5.0/5

Angela S. Couples - Confirmed reviews ALL

Excellent service from all the staff, really welcoming and friendly. Lovely room on the top floor with balcony with stunning views of Edinburgh. Especially loved the shower and the comfortable bed. Overall a fantastic place to stay and would certainly be coming again soon.

very well located

Customer review rating 5.0/5

Alan H. Couples - Confirmed reviews ALL

warm comfortable and friendly

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Friendly welcoming staff

Dear Jacques, Thank you very much for the great feedback of your stay at our hotel! We are really pleased to see that you enjoyed the time you spent with us and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href="https://www.tripadvisor.co.uk/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_Centre_St_Andrew_Square-Edinburgh_Scotland.html">Tripadvisor</a>. Thank you again and we will look forward to welcoming you back in the future. Kind regards, Emilien & the Styles team

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Attentive front desk staff. Breakfast was very busy from 8 on and they needed more coffee machines. But great selection. Room was amazing with views over the square. Great location

Dear Pamela, Thank you very much for the great feedback of your stay at our hotel! We are really pleased to see that you enjoyed the time you spent with us and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href="https://www.tripadvisor.co.uk/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_Centre_St_Andrew_Square-Edinburgh_Scotland.html">Tripadvisor</a>. Thank you again and we will look forward to welcoming you back in the future. Kind regards, Emilien & the Styles team

A perfect property in the perfect place

Customer review rating 5.0/5

Brian H. Solo - Confirmed reviews ALL

Just a 10-minute walk from Edinburgh Waverly Station, this Ibis hotel was convenient to many sights in Edinburgh. The Albert Memorial, Harvey Nichols, St. Andrew Square and the hop-on, hop-off bus stop are moments away. The room was small, but who needs a palace when you just want a comfy, clean place to lay your head and rest your feet after a long but fulfilling day of sightseeing. The shower was roomy and had plenty of hot water. If you prefer bar soap instead of body wash, bring your own. The breakfast was diverse and filling, offering something for everyone. I ate at the restaurant/bar every night and recommend the battered Haggis Bonbons appetizer for a tasty version of Scotland’s most famous menu item. The second night I ate two orders and skipped the main course! The staff are great, efficient and friendly. I highly recommend this property.

Dear Brian, Thank you very much for the great feedback of your stay at our hotel! We are really pleased to see that you enjoyed the time you spent with us and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href="https://www.tripadvisor.co.uk/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_Centre_St_Andrew_Square-Edinburgh_Scotland.html">Tripadvisor</a>. Thank you again and we will look forward to welcoming you back in the future. Kind regards, Emilien & the Styles team

Customer review rating 2.0/5

Chris H. Couples - Confirmed reviews ALL

The stay was ok was disappointed that there was no chef in to make meals after we had viewed the menu earlier in the day abs had planned to have an evening meal , we went for another drink and was ordering food to be told that they was only doing pizza and nibbles as no staff , the guy was very good abs did his best to cook us a pizza and nibbles but if we had know would of booked a restaurant local .

Dear Chris, Thank you for taking the time to tell us about your experience at the ibis Styles Edinburgh St Andrew Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilien & the Styles team

Well located

Customer review rating 4.0/5

Ann Friends - Confirmed reviews ALL

Very friendly and efficient staff. Good breakfast and nice ambience. Rooms slightly cramped

Dear Ann, Thank you very much for the great feedback of your stay at our hotel! We are really pleased to see that you enjoyed the time you spent with us and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href="https://www.tripadvisor.co.uk/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_Centre_St_Andrew_Square-Edinburgh_Scotland.html">Tripadvisor</a>. Thank you again and we will look forward to welcoming you back in the future. Kind regards, Emilien & the Styles team

Loved the location

TripAdvisor rating 5.0/5

mabellaMiami_Fl_ TripAdvisor review

Great stay in a great city. The Ibis at St. Andrew Square was very well appointed. Room was spacious and comfortable and we wouldn't hesitate to stay here again. For the hotels use, what would have made our stay better? Having a view. We were given a room in the basement, and though we had a window we had no type of view. I would never have chosen this room and though the room was spacious, I feel customers should be told when making a reservation that that is the type of room they will get. Additionally the bathroom was rather small. We made it work, but that was the smallest bathroom I've ever had in a hotel. Only other negative I can recall is the lack of charging or outlets near the beds. There was only 1 single charging port by the bed. The others had to charge their phones overnight and not have access to their phones since the ports were across the beds. Also would be nice to have some sort of rack or space to place your suitcase. We were in a triple and had to leave our suitcases strewn on the floor when packing/unpacking. As for the positives, Breakfast was very decent. Lobby area was very hip with several areas to relax in. Bar was great and available all day so very easy to have a drink whenever you got back from sightseeing and just wanted a night cap. Best thing about this hotel was the location. Right on St. Andrew's square, was a short walk to old Town, with lots of dinning options right around the square and convenient access to a shopping mall right across the square for the inevitable rainy day.

Dear mabellaMiami_FI_, Thank you for your 5 stars review! We're pleased to be reading all of the positives you are sharing but sorry that your triple bedroom could not be allocated onto a higher floor. Next time, we will ensure to ask you so you have the choice to be on our first floor or lower ground. We hope to seeing you back soon again! Many thanks Emilien & the Styles team

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