Customer review rating 4.4/5 163 reviews
ALLSAFE approved hotel
Leisure facilities including a state-of-the-art gym
Central location close to Highcross Shopping Centre
City centre location with car parking
An ALLSAFE Clifton Environmental certified Hotel.
Check-in from 15h00
Check out up to 12h00
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Standard Double with Sofa bed
Standard Room with 1 Double Bed and 1 Single Sofa Bed
Standard Room with 2 Single Beds
Superior accessible double room
Superior Room with Kingsize Bed
Superior Room with 1 Double Bed
Number of meeting rooms: 6
Maximum size: 258 m²
Maximum capacity: 220 people
Maximum banquet capacity: 220 people
100% genuine reviews from our guestsFind out more
Anonymous Families - 14/09/2021 Confirmed reviews ALL
The hotel made the effort to ensure the two booked rooms were interconnecting as requested, which was much appreciated. The hotel was located to nearby city centre. The car park was also nearby. Reception staff were very helpful, as were the breakfast room staff. The only minor issues which did not affect our overall experience and so not reflected in our score were that one room was not ready upon check-in and took over an hour before it was ready. The other issue was that one room had an open packet of ginger biscuits which expired three months prior to our stay.
Richard H. Business - 14/09/2021 Confirmed reviews ALL
First stay in a hotel since start of pandemic and staff made it much less stressful.
Rachael K. Couples - 14/09/2021 Confirmed reviews ALL
Great hotel fabulous staff, lovely room and great breakfast. Very central.
Great stay convenient for town friendly staff
Roger T. Couples - 14/09/2021 Confirmed reviews ALL
My stay was great , I arrived there a little early but you manage to get me into the room one and a half hours early , which was great , service was brilliant and the Presecco and chocolate strawberries were lovely Breakfast was nice and relaxed and the later check out made it less rushed I will definitely stay there again Thank you to Kate Solomons Freakley form Forgotten Ltd / Kreative Group for her great recommendation Thanks again Roger T. RL Maintenance
Disappointing. Room not as booked and poor features.
Richard D. Families - 14/09/2021 Confirmed reviews ALL
1) Booked twin rooms but given doubles. Too tired to wait for this to be sorted at 2300. 2) Bed too far away from bedside shelf. 3) No desk in room. 4) No mirror other than in bathroom - need one close to a power point for hairdryer. 5) "Sink" design bizarre! Just running water, no plug. 6) How do you fill the kettle or a water bottle? Impossible to get kettle under tap. 7) TV not working in one of the 2 rooms. Room design is style over substance - might look nice but not practical.
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