Novotel Leicester 4 stars

Customer review rating (ALL Rating) 4.5/5 760 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Onsite car park chargeable £10 per 24hr

  • Fully-equipped gym

  • Restaurant with a heated outdoor terrace

  • Central location close to sports centres and stadiums

  • Walking distance from Leicester Railway Station and city centre amenities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS LEICESTER
United Kingdom

GPS:52.636879, -1.139759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

NINEB

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  760 reviews

TripAdvisor Rating  4.5/5  106 reviews

Certificate of excellence 2023

Good Times

TripAdvisor rating 5.0/5

HannahGavin TripAdvisor review

We had a really lovely stay on Run Leicester weekend. The staff were super helpful, from the two gentlemen at reception (sorry, I didn't take your names) to the staff at the bar, one of whom was Olivia. She was an absolute delight. So friendly and attentive. You're welcome to Essex anytime! The food was fab. Staff were fab. Hotel was fab. Thank you.

Excellent Service

TripAdvisor rating 5.0/5

Susan M Friends getaway - TripAdvisor review

Great location. Walking distance to everything we needed. Amazing staff who couldn’t have done more. Big mention to Olivia who served us. We were staying to take part in the Leicester run weekend. The breakfast staff made us porridge on request. So much choice. Food was great and the hotel spotless. We’ll be back again next year.

Excellent Location and amazing staff

Customer review rating 5.0/5

Scott H. Business - Confirmed reviews ALL

Excellent all round, reception, bar and restaurant and breakfast staff are first class. Hotel always spotlessly clean

Dear Scott H., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Central location

Customer review rating 4.0/5

Steve Friends - Confirmed reviews ALL

Attended a 50 year college reunion at the hotel. Staff were very friendly and made check in and out, very smooth. The location was ideal for access to the old college and for the centre of Leicester - a short walk away.

DDear Stephen & Susan S., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, M Singh Hotel Manager

Grumpy barman

Customer review rating 4.0/5

Philip J. Friends - Confirmed reviews ALL

Excellent except for a grumpy barman on Saturday night. We asked if the bar was open and he said yes then proceeded to be short and terse with everyone who ordered a drink. We gave up in the end and went to bed so you lost probably about £50 because of him

Dear Philip, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, M Singh Hotel Manager

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Other web-users rate our hotel

  • 549 reviews 8.3/10 Location
  • 756 reviews 8.1/10 Room
  • 756 reviews 8.4/10 Service
  • 7 reviews 4.2/10 WiFi
  • 384 reviews 8.8/10 Cleanliness
  • 379 reviews 7.9/10 Breakfast
  • 225 reviews 9.4/10 Vibe
  • 79 reviews 9.2/10 Bar

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