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Novotel Leicester Hotel 4 stars

Customer review rating 4.3/5 11 reviews
Novotel Leicester
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Leisure facilities including a state-of-the-art gym

  • Central location close to Highcross Shopping Centre

  • Complimentary Wi-Fi

  • City centre location with car parking

  • Largest hotel development in Leicester city centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • EMAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
  • Business center with support staff

Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS
leicester
united kingdom

Check-in from 14h00

Check out up to 12h00

  • BUSS :   Various Leicester Haymarket Bus Station

  • RER :   Various Leicester Station

  • By plane

    EAST MIDLANDS At 30.58km / 19 miles

  • By plane

    EMA At 35.73km / 22.2 miles - Shuttle paying

  • By car

    JC21 M1 At 11.27km / 7 miles

  • By train

    LEICESTER At 0km / 0 miles

  • By train

    LEICESTER At 0km / 0 miles

GPS :52.636879, -1.139759

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Double with Sofa bed

  • Max. number of persons: 4
  • Area: From 26m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room with 1 Double Bed and 1 Single Sofa Bed

  • Max. number of persons: 3
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Accessible room

Superior accessible double room

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with Kingsize Bed

  • Max. number of persons: 2
  • Area: From 25m²

Superior Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Junior Suite

  • Max. number of persons: 2
  • Area: From 35m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Enjoy Superior Room with Kingsize Bed

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

NINEB

Type of cuisine: Regional

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our friendly staff. Our buzzing bar offers the perfect place to relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Leicester

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11 reviews

Yes

Customer review rating 4.3/5

N. Couples - 13/02/2020 Confirmed reviews ALL

Very but expensive

Dear Liberty N., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Leicester

Great stay

Customer review rating 4.3/5

Isa Business - 12/02/2020 Confirmed reviews ALL

Nice hotel, great location

Dear Ryan D., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Lovely Stay

Customer review rating 4.3/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

The staff at the hotel were great, my only issues I had were the car parking, I had to drive around 3 times before I could find it. Better signage would be a must. The TV in the bedrooms didn't work for the whole time I stayed. Dinner was ok but breakfast and lunch were great. The AV in the meeting room didn't work very well. It is a beautiful hotel and once it is completely sorted it will be a great place to stay.

Dear Angela F., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Amazing food!!

Customer review rating 4.3/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

We struggled to find the car park after going round several times we stopped at the hotel for them to guide us as over the phone and the postcode given didn't work. Great dinner in the restaurant, food was superb.

Dear Kyenat A., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Disappointed stay and experience and a brand new Hotel

Customer review rating 4.3/5

Dr. P. Solo - 05/02/2020 Confirmed reviews ALL

Unwelcoming and unpleasant manager called Anall! He made me feel like I was a problem rather than a paying guest. I choose Novotel for the mid scale facilities, but I had a better experience at the travel lodge. I made a formal complaint and the overall manager finally tries to rectify this. Overall impression was poor. And not to the Accor/Novotel standard.

Dear R., Further to our numerous email exchange, I am disappointed to see the survey completion as we came to a satisfactory conclusion and I thought that was the end of the matter. That said we appreciate your sharing your concerns again, which will be shared again with the team and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James

Good stay

Customer review rating 4.3/5

Donna N. Couples - 04/02/2020 Confirmed reviews ALL

Beutiful atmosphere. Comfortable beds and fantastic staff

Dear Donna N., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Having said that, i am equally sorry for your breakfast experience as the low breakfast score suggests the area we need to improve and please be assured that we are working on it to ensure that we provide excellent breakfast service every time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Great room, great service

Customer review rating 4.3/5

Mark W. Business - 02/02/2020 Confirmed reviews ALL

Was upgraded to Junior Suite, which was superb. Staff very helpful and particular mention for Dominique.

Dear Mark W., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Intentions are good, improvement needed

Customer review rating 4.3/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

A few things are good on the paper but not meeting expectations. Room is small with no desk, the fact to have a small adjustable compensates this so it's acceptable. Nice big screen with a Chromecast device plugged in and an HDMI + USB plug on the wall. Both are great, BUT the HDMI and USB don't work, and the Chromecast was not properly set-up and after 30-40 min trying to set-it up myself I had to use my phone screen instead of the large TV. Pretty disapointing to say the least. Bathroom is nice, but bathroom sink cannot keep water which disturbing when shaving. A temporary solution could be to offer bowls to have hot water available on the side when shaving. Restaurant: OK, but personel needs training ("we have Peroni, and I think 4 others, but I am not sure which one") Do you plan to work on the Video and bathroom related problems above? I am sure the experience in the restaurant will improve every day.

Dear Baptiste N., Thank you for taking the time to tell us about your experience at the Novotel Leicester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manpreet Singh Operations Manager
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