Novotel Leicester Hotel 4 stars

Name: Novotel Leicester
Address: LEICESTER, LE1 4JS, UNITED KINGDOM
Telephone: (+44)01164820440
Rating: 4.4

Customer review rating 4.4/5 163 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 18 Services

Novotel Leicester Hotel

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Mr James CONAGHAN, Hotel Manager

Novotel Leicester is a modern and stylish 154 room hotel, offering conference space and a stylish NineB Restaurant and Bar, set in the heart of the city. The perfect destination for business and leisure guests, our Leicester hotel is close to Sports grounds, De Montford Hall, and the National Space Centre. Easy to access no matter where you're coming from, the hotel is situated within walking distance of the train station and just a short distance from the M1 and East Midlands and Birmingham Airport.

Our on-site restaurant-bar - Nine B. - offers a range of local and internationally-inspired cuisine. Guests can enjoy high-quality food and drinks in a peaceful setting before retiring up to a comfortable and considerate ensuite bedroom. Four fully equipped meeting rooms can accommodate up to 170 delegates, while the naturally lit breakout area provides the perfect setting to network. Guests can enjoy access to free Wi-Fi, as well as state-of-the art leisure facilities including a gym.

Hotel extras

Leisure facilities including a state-of-the-art gym
Central location close to Highcross Shopping Centre
Complimentary Wi-Fi
City centre location with car parking
An ALLSAFE Clifton Environmental certified Hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas WIFI is available throughout the Hotel, bedrooms and all common areas such as corridors, bar, restaurant and meeting rooms.
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking Paying
- Bus/coach parking area (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
EMA Paying
Languages spoken at the hotel
Reception open 24 hours a day
Dry cleaning / Ironing Paying
Porter
Concierge

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-00:00
- Opening hours : Week-end 00:00-00:00

Fitness centre

6 Meeting room(s)
Business center with support staff Paying

Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS leicester
united kingdom

Tel: +4401164820440

Check-in from 15h00

Check out up to 12h00

BUSS : Various Leicester Haymarket Bus Station
RER : Various Leicester Station

By plane
EAST MIDLANDS At 30.58km / 19 miles
By plane
EMA At 35.73km / 22.2 miles - Shuttle paying
By car
JC21 M1 At 11.27km / 7 miles
By train
LEICESTER At 0km / 0 miles
By train
LEICESTER At 0km / 0 miles

GPS :52.636879, -1.139759

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Double with Sofa bed

Max. number of persons: 4
Area: From 26 m² / 280 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Standard Room with 1 Double Bed and 1 Single Sofa Bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Standard Room with 2 Single Beds

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Superior accessible double room

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Superior Room with Kingsize Bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Superior Room with 1 Double Bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Junior Suite

Max. number of persons: 2
Area: From 35 m² / 377 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Our restaurants and bars

NINEB

Type of cuisine: Regional

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our friendly staff. Our buzzing bar offers the perfect place to relax and unwind.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 258 m²
Maximum capacity: 220 people
Maximum banquet capacity: 220 people

Find out more

Excellent location

Anonymous Families - 14/09/2021 Confirmed reviews ALL

The hotel made the effort to ensure the two booked rooms were interconnecting as requested, which was much appreciated. The hotel was located to nearby city centre. The car park was also nearby. Reception staff were very helpful, as were the breakfast room staff. The only minor issues which did not affect our overall experience and so not reflected in our score were that one room was not ready upon check-in and took over an hour before it was ready. The other issue was that one room had an open packet of ginger biscuits which expired three months prior to our stay.

Dear Dil B., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Friendly Staff

Richard H. Business - 14/09/2021 Confirmed reviews ALL

First stay in a hotel since start of pandemic and staff made it much less stressful.

Dear Richard H., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Fabulous Hotel

Rachael K. Couples - 14/09/2021 Confirmed reviews ALL

Great hotel fabulous staff, lovely room and great breakfast. Very central.

Dear Rachael K., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Great stay convenient for town friendly staff

Roger T. Couples - 14/09/2021 Confirmed reviews ALL

My stay was great , I arrived there a little early but you manage to get me into the room one and a half hours early , which was great , service was brilliant and the Presecco and chocolate strawberries were lovely Breakfast was nice and relaxed and the later check out made it less rushed I will definitely stay there again Thank you to Kate Solomons Freakley form Forgotten Ltd / Kreative Group for her great recommendation Thanks again Roger T. RL Maintenance

Dear Roger T., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Disappointing. Room not as booked and poor features.

Richard D. Families - 14/09/2021 Confirmed reviews ALL

1) Booked twin rooms but given doubles. Too tired to wait for this to be sorted at 2300. 2) Bed too far away from bedside shelf. 3) No desk in room. 4) No mirror other than in bathroom - need one close to a power point for hairdryer. 5) "Sink" design bizarre! Just running water, no plug. 6) How do you fill the kettle or a water bottle? Impossible to get kettle under tap. 7) TV not working in one of the 2 rooms. Room design is style over substance - might look nice but not practical.

Dear Richard D., Thank you for taking the time to tell us about your experience at the Novotel Leicester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M Singh

Cleaners kept coming into my room while I was sleeping and almost naked

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

Cleaners kept coming into the room. I stayed 2 nights. The first day they cleaner woman came in by 9am while I was still sleeping and kept arguing with me that I was meant to check out. When she found out her mistake she apologised . If you thought that was the end you were wrong, she came the next day also by 10am ( for a 12pm checkout) and opened the door again. Good hotel in terms of location and facilities, poor staffs. If the hotel doesn’t address this issue they will loose customers. Apparently I wasn’t the first to have this sort of expertise and that is quite sad.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, M Singh

Well located / clean hotel

Kazam Families - 12/09/2021 Confirmed reviews ALL

Pleasant stay comfortable, ideal for people with a family, good breakfast, staff working at the hotel are pleasant and helpful, convenient location.

Dear Mir K., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Paras B. Business - 12/09/2021 Confirmed reviews ALL

Excellent service and the only draw back was the pressure in shower was less then it should be, this was my second time stay and room I had booked was executive and similar issue when it came to water pressure is shower. Rest over all amazing place to stay.

Perfect

Anonymous Families - 11/09/2021 Confirmed reviews ALL

Comfortable Convenient

Dear Sushma S., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Trevor C. Business - 11/09/2021 Confirmed reviews ALL

Everything was ad it should be!

Dear Trevor C., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Nice hotel

Mr Families - 10/09/2021 Confirmed reviews ALL

Nice hotel however could not sleep all night as there was works going on and the noise from the generator didn’t help. The power went off between 2am -4am (although they had posted signs near lifts) did not help as the room got stuffy. Overall a lovely hotel in a perfect location and great staff.

Dear Mitul R., Thank you for taking the time to tell us about your experience at the Novotel Leicester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M Singh

Well located quality hotel

Peter J. Couples - 10/09/2021 Confirmed reviews ALL

Well managed and located hotel

Dear Peter J., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Honeymoon stay

Anonymous Couples - 08/09/2021 Confirmed reviews ALL

Overall good few issues with room service

Well located and very clean.

Ian B. Friends - 07/09/2021 Confirmed reviews ALL

It was perfect from beginning to end with all the colleagues being very attentive to our needs.

Dear Ian B., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Nice room and location but poor service

Hassan Families - 06/09/2021 Confirmed reviews ALL

Great new looking hotel. Very modern and well fitted. However rooms did not have bathrobes or amenities and when asked we were told they no longer offer them. The next evening when asked to another staff memeber we were provided them. Not happy being lied to.

Great stay

Andy M. Couples - 06/09/2021 Confirmed reviews ALL

We had our wedding reception at the venue and couldn’t have been happier with the support given by Sarah in the build up and Cletus during the day of the event

Dear Andy M., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Well situated

Anonymous Families - 06/09/2021 Confirmed reviews ALL

Although we had to wait for our room we found the reception extremely warm and very welcoming.

Dear Carole C., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Nice Modern Hotel in good location

Al M. Business - 05/09/2021 Confirmed reviews ALL

Positives : Great location, good modern rooms, pleasant staff, nice restaurant. Negatives : Room service breakfast order was not collected, hence no breakfast delivered. Coffee capsules not refreshed during stay. Difficult to find safe car drop off area.

Novo better

Sally Couples - 05/09/2021 Confirmed reviews ALL

Luxury stay all the way

Dear Sally Y., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Birthday Stay

Marizriz18 25/08/2021 TripAdvisor review

We had a really nice time at Novotel Leicester. The room was to an expected standard for a new 4-star hotel, though noisy banging from maintenance both mornings, including at 7am, was unwelcome. The bar and restuarant area is sleek and modern, with a good range of drinks, and a nice food menu- the locally sourced pie was top-notch! We were looked after really well by who I think was the head barman, forgot to ask his name but he was really knowledgable about local food and drinks and very friendly. checkout experience was poor, however. I was not asked about our stay at all. Then when I made a query about a Novotel promotion double points on the app when you dine in bar or restaurant ,the staff only knew nothing about it, havent heard about it ,even when I showed in the app just so I dont look like I just made up a promo. PS, I know its pandemic and all but I miss the lil touch of reading remarks or booking notes and being personable by asking upon Checkin atleast how are you or how was the trip did you come far something like that but yeah covid pandemic hits everything

Dear Marizriz18, Thank you for posting your review. Please accept my apologies for the disturbance but we did not have any maintenance work scheduled in the hotel during your stay so can only assume that it was coming from outside the hotel. It is great to hear that you enjoyed your time in our Nine B bar & restaurant. As Nine B is standalone restaurant I will share your feedback with the management to ensure that staff are aware of hotel promotions. Please contact our reception team on ha9p4@accor to confirm your reservation details so that we can ensure that points due to you are allocated on your ALL membership. Once again, thank you for your feedback and we look forward to welcome you once again. Kind regards

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