Novotel Leicester 4 stars

Customer review rating (ALL Rating) 4.5/5 759 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Onsite car park chargeable £10 per 24hr

  • Fully-equipped gym

  • Restaurant with a heated outdoor terrace

  • Central location close to sports centres and stadiums

  • Walking distance from Leicester Railway Station and city centre amenities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS LEICESTER
United Kingdom

GPS:52.636879, -1.139759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

NINEB

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  759 reviews

TripAdvisor Rating  4.5/5  104 reviews

Certificate of excellence 2023

Great value in a great central location....a great choice to stay .

TripAdvisor rating 4.0/5

636ravib Business - TripAdvisor review

Great location really helpful staff in reception and the bar....rooms decent beds average but the overall package is worth the price. Near all the bars/resturants and 10 min walk to the centre. Will visit again as its good value clean and very well located...only downside is car park is hard to find but a NCP is like 2 mins walk.

Dear Guest, many thanks for your kind review. We have our own car park which is closer than NCP with directional signs on all major roads leading to it. Kind regards

Perfect location in the heart of Leicester

TripAdvisor rating 5.0/5

R7068CEjosephm TripAdvisor review

Excellent hotel, exceeded our expectations. Great location just at the perimeter of Citi-center. We walked from the train station (just under a mile). The hotel is well kept, excellent staff. Our room was quite large and modern design and decor. Amenities include shampoo, body wash, water kettle fully stocked with Twining’s tea, coffee, milk, mugs etc. nicely sized closet w/iron and board. Large TV w/ ”tons” of viewing options, including bluetooth connection to your device for streaming your content. You are just steps away from so much activity and food, drinks, shopping, “the Laines” and site seeing and exploring. We were within walking distance to “The City Rooms” for the “Dressmakers Ball” which Adrianne was attending. A very nice lounge / bar on ground floor. We purchased our stay online, and had a “firm price” which we felt was fair, however, and unexpectedly a “resort fee” was added at about £12 / day.

Dear Guest, thank you for taking time to review your stay at Novotel Leicester. We are pleased to hear that you enjoyed your stay with us however we do not charge any "resort fee" so we can only assume that you are confusing us with another hotel you stayed in the city with these charges. Kind regards

Good last minute stay

Customer review rating 3.5/5

Simon Couples - Confirmed reviews ALL

Decided to book this hotel at the last minute. Good size room with large bed and large TV. Bit disappointed there were now USB-C charging points in a relatively new hotel. The free shampoo and shower gel were low quality. It was surprising there was no complimentary bottled water given there was a fridge in the room. Breakfast was good with lots of options. Overall a good stay but would not have wanted to pay the £168 advertised rate for that night for this room.

Dear Simon N., We very much appreciate your comments regarding your stay at the Novotel Leicester. Hotel was built in 2019 when USB-C chargers weren't common but we take your point onboard and we will share this with Accor team. We use Rituals in all of our bedroom which is a high end product so we can only assume that you are not familiar with the brand. We only offer complimentary water in our Executive rooms and Suites as per Novotel brand standard. There was an event going on in Leicester on 16th and 17th September hosted by BBC radio 2 hence the room rates were higher than usual. Thank you again for sharing your experience. Kind regards, Novotel Leicester

Highly recommend this hotel.

Customer review rating 5.0/5

Mr A. Families - Confirmed reviews ALL

Staff are always friendly and happy to help with any query. I have used this hotel before and I have never been disappointed any time I had issue they have been happy to help to sort it. The Leicester branch of this hotel is one of the best one compared to others. Looking forward to future bookings

Dear Aftab A., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, M Singh

Adam is the best!

TripAdvisor rating 5.0/5

georgiagframpton1999 Business - TripAdvisor review

We had a lovely stay. The hotel is safe, clean and comfortable, with great breakfasts and a lovely bar. Adam the bartender was particularly helpful and friendly in the 24 hour bar. Would definitely come again!

Dear Guest, thank you for taking time to post your review regarding your stay at Novotel Leicester. We are pleased to hear that you enjoyed your stay with us and we are already looking forward to welcome you again for another fantastic stay! Kind regards

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Other web-users rate our hotel

  • 557 reviews 8.3/10 Location
  • 766 reviews 8.1/10 Room
  • 767 reviews 8.4/10 Service
  • 6 reviews 5.6/10 WiFi
  • 389 reviews 8.8/10 Cleanliness
  • 384 reviews 7.8/10 Breakfast
  • 232 reviews 9.4/10 Vibe
  • 77 reviews 9.5/10 Bar

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