Novotel London Waterloo

Customer review rating (ALL Rating) 4.4/5 1,838 reviews

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Novotel London Waterloo - Image 1
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113 Lambeth road, SE1 7LS LONDON, United Kingdom

Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Telephone
Fax +44 20 7793 0202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,838 reviews

TripAdvisor Rating  4.0/5  3,992 reviews

Little bit of shut eye needed.

TripAdvisor rating 4.0/5

ghy99 Solo travel - TripAdvisor review

Having to attend another high powered meeting in London and therefore being able to escape the clutches of my older wife I revisited the Novotel . The proximity of Waterloo is just dandy . Breakfast staff are very welcoming but porridge should be available as should a nut mixture ,both of which are essential for lowering cholesterol. I didn’t like having to pay a deposit as though I may run off with the hairdryer. I do like the small gym. I would have liked welcome biscuits . My only gripe is that,parents with young children seem to frequent the hotel and it is challenging to sleep when the parents do not attempt to stop their progeny shouting on the corridors. I’m sure Legoland is great fun but I don’t want to be informed of this at ten thirty pm ! Ciao !

Dear Ghy99, Thank you for sharing your feedback. We're glad to hear you enjoyed the proximity of our hotel to Waterloo and that our breakfast staff made a positive impression on you. We also appreciate your suggestions regarding porridge and a nut mixture, which we will certainly consider for future menu offerings. We understand your concerns about the deposit policy, and we apologize for any inconvenience this may have caused. Regarding the noise from young children, we sincerely regret that this affected your sleep, and we will look into ways to address this to ensure a more peaceful environment for all our guests. Thank you again for your valuable input, and we look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Good position near the river

Customer review rating 3.5/5

Helen Families - Confirmed reviews ALL

A family stay while on business the property was well located close to the river. It was comfortable and clean

Dear Helen S., Thank you for sharing your feedback! We’re glad to hear that you enjoyed our convenient location near the river, as well as the comfort and cleanliness of the property during your family stay. We hope to welcome you back soon for another enjoyable visit. Best regards, Novotel London Waterloo

Good stay disapointing breakfast

Customer review rating 4.0/5

Robert Business - Confirmed reviews ALL

I love the hotel for location, room quality, staff, and everything except the presentation of the cooked breakfast. Best of food very poorly presented.

Dear Robert M., Thank you for your kind feedback and for sharing your experience with us. We're delighted to hear that you loved our location, room quality, and staff. We truly appreciate your comments regarding the presentation of the cooked breakfast. Please be assured that we take all feedback seriously and will work on improving this aspect to ensure a better experience for our guests in the future. We hope to welcome you back soon and provide an even better stay. Best regards, Novotel London Waterloo

Good stay.

Customer review rating 4.0/5

Dave Business - Confirmed reviews ALL

Overall ok, but some noise from outside the building (emergency sirens) could be annoying.

Dear Derek L., Thank you for sharing your feedback! We're glad to hear that your overall stay was okay. We apologize for the noise from outside the building and understand how it could be disruptive. We will look into ways to minimize external noise and improve our guests’ comfort. We appreciate your comments and hope to welcome you back to Novotel London Waterloo for a more peaceful stay in the future. Best regards, Novotel London Waterloo

Excellent Stay

Customer review rating 4.5/5

Katerina K. Business - Confirmed reviews ALL

I recently had the pleasure of staying at Novotel London, and it was a fantastic experience. The staff were exceptionally welcoming and attentive, ensuring every detail of my stay was perfect. The rooms were spacious, modern, and impeccably clean, providing a comfortable and relaxing environment. The hotel's location is excellent, making it convenient to explore the city. The breakfast offered a wide variety of delicious options, catering to every taste. I highly recommend Novotel London for both business and leisure stays—it exceeded my expectations in every way!

Dear Katerina K., Thank you so much for your glowing review! We are absolutely delighted to hear that you had such a fantastic experience during your stay at Novotel London Waterloo. It’s wonderful to know that our staff, rooms, location, and breakfast exceeded your expectations. We truly appreciate your kind words and are thrilled that you enjoyed every aspect of your visit. Your feedback motivates us to continue delivering exceptional experiences to all of our guests. We would love to welcome you back to Novotel London Waterloo for both business and leisure stays in the future. If there is anything we can do to enhance your next visit, please don’t hesitate to let us know. Thank you once again for your recommendation! Best regards, Novotel London Waterloo

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Other web-users rate our hotel

  • 1,261 reviews 9.3/10 Location
  • 1,338 reviews 7.2/10 Room
  • 1,292 reviews 8.2/10 Service
  • 19 reviews 7.1/10 WiFi
  • 802 reviews 7.1/10 Breakfast
  • 609 reviews 6.8/10 Cleanliness
  • 603 reviews 7/10 Comfort
  • 399 reviews 5.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.