Novotel London Waterloo

Customer review rating (ALL Rating) 4.5/5 1,862 reviews

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Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,862 reviews

TripAdvisor Rating  4.1/5  4,032 reviews

Customer review rating 4.0/5

Ian S. Families - Confirmed reviews ALL

Booked two adjoining rooms for a family stay of six of us, including two young children

Dear Ian S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel clean and modern, and that our facilities met your family's needs. We look forward to welcoming you back for another enjoyable visit. Best regards, Novotel London Waterloo

Customer review rating 3.5/5

Pia D. Families - Confirmed reviews ALL

The only good thing was the location. Rest was very average right from not having conceirge service to rooms not being cleaned properly, there were things on the carpet which was never picked up for days and I finally threw it away!

Dear Pia D., Thank you for your feedback. We appreciate your comments regarding our location. However, we regret to learn that the housekeeping service did not meet your expectations. Your insights are valuable, and we will take them into consideration for future improvements. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

Wisdom M. Business - Confirmed reviews ALL

I loved it

Dear Wisdom M., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Customer review rating 4.0/5

Fan L. Families - Confirmed reviews ALL

The restaurant staff are nice and friendly, but the food quality is just fine. Well located that you can visit London Eye and Big Ben on foot.

Dear Fan L., Thank you for your kind words regarding our restaurant staff. We appreciate your feedback on the food quality and are glad to hear that you enjoyed our convenient location for exploring nearby attractions. Goodbye and best regards, Novotel London Waterloo

Customer review rating 4.5/5

Cesar H. G. Families - Confirmed reviews ALL

Great long weekend

Dear Cesar H. G., Thank you for your positive feedback. We are delighted to hear that you enjoyed our prime location and had a wonderful long weekend with your family. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

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Other web-users rate our hotel

  • 1,330 reviews 9.2/10 Location
  • 1,336 reviews 7.3/10 Room
  • 1,491 reviews 8.5/10 Service
  • 18 reviews 6.2/10 WiFi
  • 823 reviews 7.4/10 Breakfast
  • 636 reviews 7.5/10 Cleanliness
  • 460 reviews 6.5/10 Food
  • 190 reviews 8.7/10 Bar

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