Novotel London Waterloo

Customer review rating (ALL Rating) 4.3/5 1,953 reviews

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Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,953 reviews

TripAdvisor Rating  4.0/5  3,968 reviews

Great location

Customer review rating 4.0/5

Karen Friends - Confirmed reviews ALL

Hotel in great location for exploring London. Shuko the receptionist was very helpful & always had a smile. Bit disappointed with restaurant as served pasta dish without all the ingredients and did not advise til we complained. Bar staff very pleasant and served great cocktails

Dear Karen, Thank you for your positive feedback regarding our great location and the helpful service provided by Shuko. We apologize for the inconvenience with the restaurant and appreciate your feedback. We are glad you enjoyed the cocktails served by our bar staff. Looking forward to welcoming you back soon! Warm regards, Novotel London Waterloo

Customer review rating 4.5/5

Billel Business - Confirmed reviews ALL


Dear Billel, Thank you for your kind words. We are delighted to hear that you loved your stay with us at Novotel London Waterloo. We look forward to welcoming you back soon. Warm regards, Novotel London Waterloo

Wonderful Hotel with super nice Staff

Customer review rating 5.0/5

Patrick H. Families - Confirmed reviews ALL

The Staff was very accommodating, Rooms was Clean and very cozy. Every time when we saw an employee, we we're smiled at in a friendly was,

Dear Patrick H., thank you for your kind words about our hotel and staff. We are delighted to hear that you found our rooms clean and cozy. Your feedback is truly appreciated. Best regards, Novotel London Waterloo

Well located

Customer review rating 4.5/5

R M. L. Business - Confirmed reviews ALL

I was there for a meeting in London in Westminster area and finding this hotel is suitable for walking distance to the meeting place. Room is nice and clean as you would expect from Novotel.

Dear R M L, We are delighted to hear that you found our hotel well located for your meeting in the Westminster area. We take pride in providing clean and comfortable rooms. Thank you for your kind words. Best regards, Novotel London Waterloo

Consistent standards

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Stayed in many Novotel hotels over the years and can rely on consistent high quality and friendly helpful staff

Dear Barry, thank you for your kind feedback regarding the consistent standards and friendly staff at Novotel hotels. We appreciate your loyalty and look forward to welcoming you back. Warm regards, Novotel London Waterloo.

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Other web-users rate our hotel

  • 1,257 reviews 9.2/10 Location
  • 1,415 reviews 6.7/10 Room
  • 1,360 reviews 7.9/10 Service
  • 12 reviews 7.4/10 WiFi
  • 823 reviews 6.9/10 Breakfast
  • 688 reviews 5.9/10 Cleanliness
  • 653 reviews 7/10 Comfort
  • 426 reviews 5/10 Food

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