Novotel London Waterloo

Customer review rating (ALL Rating) 4.5/5 1,855 reviews

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Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,855 reviews

TripAdvisor Rating  4.1/5  4,015 reviews

Customer review rating 5.0/5

Christina L. Families - Confirmed reviews ALL

Spotless lovely stay and fab breakfast

Customer review rating 4.5/5

Wilson S. Couples - Confirmed reviews ALL

The room was nice, clean and comfortable. Reception staff was helpful and friendly.

Dear Wilson S., Thank you for your kind feedback regarding your stay. We are delighted to hear that you found our rooms comfortable and our staff helpful. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

Francisco J. M. M. Families - Confirmed reviews ALL

Me ha sorprendido gratamente el hotel, por su cercanía y buenos servicios. La ubicación es muy buena y la comodidad de la habitación (4 personas, 2 adultos y 2 niños) también excelente. Sin duda, volveremos a Londres (ciudad espectacular) y repetiremos hotel. El desayuno (única comida que teníamos contratada) muy bueno y variado. En resumen, recomiendo mucho este hotel, además también por la atención y amabilidad de su personal, tanto el de recepción, bufet del desayuno como personal de limpieza. ¡¡¡Muchas gracias!!!

Estimado Francisco J. M. M., Agradecemos sinceramente sus amables palabras sobre su reciente estancia con nosotros. Nos alegra saber que disfrutó de la comodidad de su habitación y de la ubicación de nuestro hotel, así como del desayuno variado que ofrecemos. Es un placer recibir comentarios tan positivos sobre nuestro equipo, ya que trabajamos arduamente para brindar un servicio excepcional. Esperamos tener el honor de recibirles nuevamente en Novotel London Waterloo en su próxima visita a Londres. Atentamente, Novotel London Waterloo

Customer review rating 5.0/5

Jennifer T. Families - Confirmed reviews ALL

Nous avons séjourné 3 nuits au Novotel London Waterloo. Hotel très bien situé entre 2 stations de métro. Nous avions une chambre vue sur Big Ben, les enfants étaient heureux. Le petit-déjeuner etait complet et varié. Personnel agréable.

Dear Jennifer T., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the convenient location, the view, and the breakfast offerings. Your feedback about our team is greatly appreciated. Best regards, Novotel London Waterloo

Quiet location

Customer review rating 4.5/5

Hele M. Solo - Confirmed reviews ALL

Good location with large rooms, however in need of new carpet & curtains. Only use restaurant once as I thought it was over priced for the quality of the food. Overall a good stay.

Dear Hele M., Thank you for your feedback. We are pleased to hear you enjoyed our quiet location and spacious rooms. We appreciate your comments regarding the restaurant pricing and the need for updates, which will be taken into consideration for future improvements. Best regards, Novotel London Waterloo

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Other web-users rate our hotel

  • 1,327 reviews 9.2/10 Location
  • 1,321 reviews 7.5/10 Room
  • 1,365 reviews 8.5/10 Service
  • 16 reviews 7.5/10 WiFi
  • 806 reviews 7.6/10 Breakfast
  • 621 reviews 7.3/10 Comfort
  • 575 reviews 7.5/10 Cleanliness

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