Novotel London Waterloo

Customer review rating (ALL Rating) 4.5/5 1,906 reviews

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Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Meeting and Events space available

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

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Room 1

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,906 reviews

Customer review rating 4.5/5

Kerri M. Families - Confirmed reviews ALL

Dear Kerri, Thank you for your kind words regarding our attentive staff and comfortable accommodations. We are delighted to know that you enjoyed your stay and appreciate your recognition of our team's efforts. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

Jill S. C. Families - Confirmed reviews ALL

Dear Jill, Thank you for your visit and positive feedback. We are delighted to hear that you enjoyed your stay and found our team to be friendly, as well as your room clean. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

Elizabeth C. Couples - Confirmed reviews ALL

Dear Elizabeth C., Thank you for your kind words regarding our location and the warm welcome you received from our team. We are delighted to hear that Mei and Mohammed provided you with efficient assistance during your stay. Our commitment to sustainability is reflected in our choice to forgo room service, and it is wonderful to know that you appreciated this initiative. We are grateful for your recommendation and look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Customer review rating 3.0/5

Lukasz U. Couples - Confirmed reviews ALL

Dear Lukasz, Thank you for your feedback. I regret to learn of your experience with the cleanliness of your room and the public facilities, as well as the inconvenience regarding late check-out. Your comments are valuable, and we will take them into consideration for future improvements. Best regards, Novotel London Waterloo

Customer review rating 3.5/5

Tejbahadoer R. O. V. Couples - Confirmed reviews ALL

Dear Mr. V., Thank you for your feedback regarding our location. We are sorry to hear that your experience did not fully meet your expectations. We appreciate your comments and hope that you will give us another chance in the future. Kind regards, Novotel London Waterloo

Other web-users rate our hotel

  • 1,428 reviews 9.4/10 Location
  • 1,425 reviews 7.2/10 Room
  • 1,706 reviews 8.9/10 Service
  • 15 reviews 6.3/10 WiFi
  • 811 reviews 7.6/10 Breakfast
  • 687 reviews 7.1/10 Cleanliness
  • 216 reviews 8.6/10 Bar
  • 5 reviews 8.9/10 Pool

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