Novotel London Waterloo

Novotel London Waterloo 4 stars

Customer review rating (ALL Rating) 4.4/5 927 reviews

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Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

ALLSAFE approved hotel

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

Telephone +44 20 7660 0674

Fax +44 20 7793 0202

  • 507, 77 from Waterloo York Road:  Bus Stop W Lambeth Palace Bus stop (SP)

  • 77, 344, 507, C10, 3:  Lambeth Palace

  • CENTRAL LONDON:  3 LAMBETH BRIDGE

  • VICTORIA STATION:  507 Lambeth Palace

  • WATERLOO STATION:  77 LAMBETH PALACE

  • LAMBETH NORTH STATION:  BAKERLOO LAMBETH NORTH STATION

  • WATERLOO STATION:  NORTHERN LINE WATERLOO

  • WESTMINSTER CIRCLE:  CIRCLE LINE WESTMINSTER

  • WESTMINSTER DISTRICT:  DISTRICT LINE WESTMINSTER

  • WESTMINSTER JUBILEE:  JUBILEE LINE WESTMINSTER

  • By plane

    LONDON CITY AIRPORT At 15km / 9 miles

  • By plane

    LONDON GATWICK AIRPORT At 43km / 26 miles

  • By plane

    LONDON HEATHROW AIRPORT At 30km / 18 miles

  • By train

    LONDON ST PANCRAS At 2km / 1 miles

  • By train

    WATERLOO At 1km / 0 miles

  • By train

    WATERLOO INTERNATIONAL At 1km / 0 miles

GPS:51.494861, -0.118287

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ELEMENTS RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  927 reviews

TripAdvisor Rating  4.0/5  3,849 reviews

Positive stay

Customer review rating 4.0/5

Peter D. Business - Confirmed reviews ALL

Room was good, everything clean and efficient. Only thing is that my receipt was not received by my email. Usually this works well but for whatever reason for this stay in June it did not arrive. Please could it be resent to my email on record.

Well located, clean and comfortable

Customer review rating 4.0/5

M. Families - Confirmed reviews ALL

We enjoyed our stay, the welcome gift was appreciated by my daughter thank you. The room was clean and spacious and we enjoyed the view too. Tow things that could be improved: 1. Our room wasn’t cleaned on the first day and needed to ask for more water (but this was easily done) 2. Breakfast needed to be a little more organised. Some food items not replenished and needed a clearer system. However the food was fine and good selection.

Dear Fossey M., Thank you for taking the time to tell us about your experience at the Novotel London Waterloo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Janikowska Rooms Division Manager

Generally good

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Breakfast is a bit poor. Not very fresh. Looks a lot like pre-cooked food.... eggs overcooked, ...

Great hotel

Customer review rating 5.0/5

Gregor J. Business - Confirmed reviews ALL

Novotel gets a lot of things right. Smart, modern, clean and unassuming presentation, comfortable rooms with good facilities, pleasant and helpful staff. All appreciated.

Family trip to London

TripAdvisor rating 5.0/5

moorelynda68 TripAdvisor review

Nice hotel friendly staff quiet environment despite the numbers staying there; we were upgraded because it was our golden wedding anniversary for which we were very grateful; we booked 3 rooms in total and no one had any complaints ; would stop in this hotel again; close to the embankment and easy to get onto central London

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