Novotel London Waterloo Hotel 4 stars

Name: Novotel London Waterloo
Address: LONDON, SE1 7LS, UNITED KINGDOM
Telephone: (+44)207/6600674
Rating: 4.4

4.4/5

Best price guarantee

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate

Novotel London Waterloo Hotel

Hotel that makes every moment matter

Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.

The hotel's central London location provides guests with easy-access to great transport links including Victoria Station. Make the most of your stay by visiting the nearby cultural attractions that London has to offer. Whether you are travelling solo or with your family, our central location means you're guaranteed to see everything London has to offer.

The hotel has excellent transportation links, close to many major tube stations such as Waterloo, Westminster and Victoria, making it easy to get around London. Enjoy a walk over Westminster Bridge to visit St James Park and Buckingham Palace.

Hotel extras

187 modern guest rooms with connecting rooms available
In central London with easy access to tourist attractions
Sauna and Hammam to relax after a day of sightseeing
6 meeting rooms with high quality facilities and free Wi-Fi
Hotel Bar & Restaurant with international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotelEuro 10 for 2hrs. Euro 20 for 24hrs
- High-speed Internet
- WIFI in the communal areas (Paying)
- WIFI in your roomEuro 10 for 2hrs. Euro 20 for 24hrs
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)24 hours package of £24.
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms10 rooms for guests in-need. Choice of rooms with shower or bath all adatped to meet guests in need requirements- Nominee by the AA in 2002
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Dutch
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Electric car recharging units
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Currency exchange
Concierge

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-24:00
- Opening hours : Week-end 00:00-24:00

Fitness centre
Well-being
- Hammam
- Sauna

6 meeting room(s)
Copy/print service available

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS
london
united kingdom

Tel: +442076600674

Fax: (+44)207/7930202

Contact email

Check-in from 14h00

Check out up to 12h00

507, 77 from Waterloo York Road : Bus Stop W Lambeth Palace Bus stop (SP)
77, 344, 507, C10, 3 : Lambeth Palace
CENTRAL LONDON : 3 LAMBETH BRIDGE
VICTORIA STATION : 507 Lambeth Palace
WATERLOO STATION : 77 LAMBETH PALACE
LAMBETH NORTH STATION : BAKERLOO LAMBETH NORTH STATION
WATERLOO STATION : NORTHERN LINE WATERLOO
WESTMINSTER CIRCLE : CIRCLE LINE WESTMINSTER
WESTMINSTER DISTRICT : DISTRICT LINE WESTMINSTER
WESTMINSTER JUBILEE : JUBILEE LINE WESTMINSTER

By plane
LONDON CITY AIRPORT At 15km / 9.32 miles
By plane
LONDON GATWICK AIRPORT At 43km / 26.72 miles
By plane
LONDON HEATHROW AIRPORT At 30km / 18.64 miles
By train
LONDON ST PANCRAS At 2.8km / 1.74 miles
By train
WATERLOO At 1.5km / 0.93 miles
By train
WATERLOO INTERNATIONAL At 1km / 0.62 miles

GPS :51.494861, -0.118287

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Rooms (6)
Suite (1)

Superior Room with Queen-size bed and convertible sofa

Max. number of persons: 3
Area: From 25m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Superior Room with Queen-size bed and twin convertible sofa

Max. number of persons: 4
Area: From 25m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Superior Premium Room with Queen-size bed and convertible sofa

Max. number of persons: 3
Area: From 25m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Executive Room with Queen-size bed and convertible sofa

Max. number of persons: 4
Area: From 32m²

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Executive Premium Room with Queen-size bed

Max. number of persons: 2
Area: From 32m²

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Accessible room

Accessible Superior Room with Queen-size bed

Max. number of persons: 2
Area: From 25m²

Wireless internet in your room
High speed internet

Executive Suite with King-size bed

Max. number of persons: 4
Area: From 50m²
Views: Park view, Panorama view, Historic side view, City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Our restaurants and bars

ELEMENTS RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 18:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 50 m²
Maximum capacity: 50 people
Maximum banquet capacity: 25 people

Find out more

Perfect stay

Anonymous Business - 24/02/2020 Confirmed reviews ALL

I received a warm welcome, clean room and perfect breakfast. Brilliant!

excellency

Anonymous Business - 24/02/2020 Confirmed reviews ALL

I had an excellent stay, the receptionist was very nice with my young sons

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Professional personnel and excellent breakfast and of course sauna for the evening

Good stay

Anonymous Couples - 23/02/2020 Confirmed reviews ALL

Valentine’s Day easy to check in. Asked for plates and cutlery as I ordered food to be delivery they gave them to me with no hassle. Thank you

Superb hotel

Brian Business - 23/02/2020 Confirmed reviews ALL

A no hassle experience, from parking, checking in and checking out. Friendly staff, superb room a good meal.

Convenient location

David Business - 21/02/2020 Confirmed reviews ALL

Three nights, good service except 1 (our only time we dined there) evening in the restaurant.

Excellent service at a convenient location

Walt B. Solo - 20/02/2020 Confirmed reviews ALL

As always, the service at this hotel was outstanding! The staff is wonderful, and is always willing to make an extra effort to make my stay a delight. Lauriane, Katia, Alfonzo, Camila, and the rest of the team at the Novotel were attentive and helpful. I felt welcome every minute I was in the hotel. I love this property!

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Very nice experience, reception very friendly and hotel very clean. The staff is always helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Disappointed

Paul Couples - 18/02/2020 Confirmed reviews ALL

It was ok. In the morning staff would knock briefly then just enter the room not giving enough time to open door. Room service was horrible didn't answer the phone unless called plenty of times. Two people staying in a room but when requested another bathrobe we were refused. There wasn't many options on the tv. We wasn't told about the spa it other facilities. The breakfast was awful especially the mushrooms and eggs. Once finished with the meal room service wasn't able to collect it because apparently cleaners wasn't in.

Didn't have the clean pristine feel that I would expect from 4 stars. Location good however.

Chris Families - 18/02/2020 Confirmed reviews ALL

Separate toilet and bathroom seemed a little odd. Room well appointed but never felt thoroughly clean. No milk for the room coffee despite repeated requests. Front desk staff were friendly and courteous. Hotel conveniently located and parking, though expensive was hassle free.

Dear Christopher A., Thank you for taking the time to tell us about your experience at the Novotel London Waterloo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfonso Ristorato Rooms Division Manager

Ali K. Solo - 17/02/2020 Confirmed reviews ALL

Nice stay and a helpful staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Great bed

Anonymous Business - 17/02/2020 Confirmed reviews ALL

When I was checked in, I wasn’t advised about the facilities, I.e. I don’t have breakfast but the restaurant is located at..., the gym etc. Food is good but I never got what I asked for on the 2 occasions I got room service. I would stay here again but only if there were no rooms at the other hotels nearby.

Dear Beatriz C., Thank you for taking the time to tell us about your experience at the Novotel London Waterloo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfonso Ristorato Rooms Division Manager

Nice stay

Steve Families - 14/02/2020 Confirmed reviews ALL

Very pleasant stay and good breakfast.

Dear Steven H., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

Great room

Janet Business - 14/02/2020 Confirmed reviews ALL

Clean, bright and airy room with good facilities. Will definitely stay here again

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

NIce hotel, friendly staff.

Aw Business - 13/02/2020 Confirmed reviews ALL

Spent two nights at the Novotel Waterloo for work reasons. Very nice room, very clean, all the facilities I needed. Friendly staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Good location, well appointed rooms.

Anonymous Business - 13/02/2020 Confirmed reviews ALL

I've stayed here many times and it's been great. On the occasion I do have cause for complaint, room service took two hours to make a sandwich, on arrival it was cold. The TV didn't work correctly. Shane as he previous stays have great.

Dear Fabian H., Thank you for taking the time to tell us about your experience at the Novotel London Waterloo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfonso Ristorato Rooms Division Manager

Good location, nice accomodation, very friendly Staff

Norbert H. Families - 12/02/2020 Confirmed reviews ALL

This was our second stay. We booked 3 rooms. We arrived early in the morning. So we were very pleased to get an early check-in and a very warm welcome. The staff was extremely friendly and helpful. The rooms very clean, nice and spacious. As a All member we could benefits of all the advantages. We were pleased to leave our baggage in the storage room for some hours on the day of departure. We will definitely stay again at Novotel Waterloo on our next city trip to London.

Dear Norbert H., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Rooms Division Manager

good stays

Lewis M. Business - 11/02/2020 Confirmed reviews ALL

Had a pleasant stay both weeks I stayed. Dinner was nice too. I haven't received the points for my 1 night stay w/c 27th Jan and my 2 night stay from last week yet, I was hoping these could be added.

Dear Lewis M., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have added the points to your account and do not hesitate to let us know of any further query. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

Well located, close to offices and major city attractions.

Anitha F. Business - 10/02/2020 Confirmed reviews ALL

Check in and check out was smooth. Breakfast spread is really good, and the bar ambience very relaxing. Room was comfortable, but bath space was not, it felt cramped in the bathroom.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alfonso Ristorato Rooms Division Manager

the room maximum just 15 square metre

KateS0934 Business - 10/02/2020 TripAdvisor review

We were given a disable room which was very disappointing (we are not disable people)....and the room was just okay size around maximum 15 square metre, not what it says on the description.............and the shower water was not warm enough...

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

ibis London Blackfriars Hotel
3 stars
At 1.5 km

From 99.00 GBP

Non member rate

From 94.05 GBP

Member's rate

Members’ Rate, join while you book

5.00P
Novotel London Blackfriars Hotel
4 stars
At 1.5 km

From 155.00 GBP

Non member rate

From 147.25 GBP

Member's rate

Members’ Rate, join while you book

5.00P
Sofitel London St James Hotel
5 stars
At 1.7 km

From 315.00 GBP

Non member rate

From 299.25 GBP

Member's rate

Members’ Rate, join while you book

5.00P
The Savoy
5 stars
At 1.7 km

From 372.00 GBP

Non member rate

From 372.00 GBP

Member's rate

Members’ Rate, join while you book

0.00P

All our hotels in london

Novotel London Waterloo Hotel 4 stars

ALL - Accor Live Limitless

Hotel extras