Novotel London Waterloo

Customer review rating (ALL Rating) 4.5/5 1,896 reviews

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Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Meeting and Events space available

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

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Room 1

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,896 reviews

Customer review rating 0.5/5

Mark W. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Khaled B. Families - Confirmed reviews ALL

Dear Khaled, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable, enjoyed the breakfast, and appreciated the professionalism of our staff. Your feedback means a lot to us and motivates our team to continue providing exceptional service. Best regards, Novotel London Waterloo

Customer review rating 1.5/5

Tim R. Solo - Confirmed reviews ALL

Dear Tim, Thank you for sharing your feedback regarding your recent experience with us. I regret to learn that your stay did not meet your expectations. Your comments are valuable, and we will take them into consideration as we strive to enhance our services. Best wishes, Novotel London Waterloo

Customer review rating 5.0/5

Mandy H. Families - Confirmed reviews ALL

Dear Mandy, Thank you for your positive feedback regarding your stay at Novotel London Waterloo. We are delighted to hear that you appreciated our prime location, which indeed allows for easy access to many of London's attractions, as well as the convenience of transportation options nearby. It is wonderful to know that our staff made a positive impression with their friendliness and helpfulness. We take pride in maintaining clean and comfortable rooms and are glad that you enjoyed the amenities provided, including the fresh filtered water and the quality of our bedding. Your satisfaction is our priority, and it is gratifying to learn that you had a comfortable and undisturbed sleep. Thank you once again for your kind words. We hope to welcome you back in the future for another enjoyable stay. Best regards, Novotel London Waterloo

Customer review rating 4.5/5

Louise K. Couples - Confirmed reviews ALL

Dear Louise K., Thank you for your kind words regarding our staff and the cleanliness and comfort of our rooms. We are delighted to hear that you enjoyed your stay and appreciate your recommendation. We look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Other web-users rate our hotel

  • 1,416 reviews 9.4/10 Location
  • 1,416 reviews 7.3/10 Room
  • 1,691 reviews 8.9/10 Service
  • 15 reviews 5.7/10 WiFi
  • 812 reviews 7.5/10 Breakfast
  • 674 reviews 7.2/10 Cleanliness
  • 468 reviews 6.7/10 Food
  • 214 reviews 8.7/10 Bar

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