Novotel London Waterloo

Customer review rating (ALL Rating) 4.5/5 1,863 reviews

Best price
guarantee
Novotel London Waterloo - Image 1
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113 Lambeth road, SE1 7LS LONDON, United Kingdom

Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Telephone
Fax +44 20 7793 0202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,863 reviews

TripAdvisor Rating  4.1/5  4,032 reviews

Customer review rating 4.5/5

Geraint P. Families - Confirmed reviews ALL

Good location but expensive for what you actually receive

Dear Geraint P., Thank you for your feedback regarding your recent stay. We are pleased to know that you appreciated our location. We continuously strive to provide value to our guests and your comments will be taken into consideration. Best regards, Novotel London Waterloo

Customer review rating 4.5/5

Laura E. Families - Confirmed reviews ALL

We loved the hotel nice room nice breakfast lovely location on the River Thames near Big Ben we will definitely return in the future.

Dear Laura E., Thank you for your kind feedback regarding your recent stay with us during Christmas. We are delighted to hear that you and your family enjoyed our accommodations, breakfast, and convenient location. We look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Customer review rating 4.0/5

Ian S. Families - Confirmed reviews ALL

Booked two adjoining rooms for a family stay of six of us, including two young children

Dear Ian S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel clean and modern, and that our facilities met your family's needs. We look forward to welcoming you back for another enjoyable visit. Best regards, Novotel London Waterloo

Customer review rating 3.5/5

Pia D. Families - Confirmed reviews ALL

The only good thing was the location. Rest was very average right from not having conceirge service to rooms not being cleaned properly, there were things on the carpet which was never picked up for days and I finally threw it away!

Dear Pia D., Thank you for your feedback. We appreciate your comments regarding our location. However, we regret to learn that the housekeeping service did not meet your expectations. Your insights are valuable, and we will take them into consideration for future improvements. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

Wisdom M. Business - Confirmed reviews ALL

I loved it

Dear Wisdom M., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

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Other web-users rate our hotel

  • 1,330 reviews 9.2/10 Location
  • 1,336 reviews 7.3/10 Room
  • 1,491 reviews 8.5/10 Service
  • 18 reviews 6.2/10 WiFi
  • 823 reviews 7.4/10 Breakfast
  • 636 reviews 7.5/10 Cleanliness
  • 460 reviews 6.5/10 Food
  • 190 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.