Novotel London Waterloo

Customer review rating (ALL Rating) 4.3/5 1,991 reviews

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Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,991 reviews

TripAdvisor Rating  4.0/5  3,957 reviews

Well located

Customer review rating 4.5/5

Rajesh Couples - Confirmed reviews ALL

Overall experience was good

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Convenient location to attraction and transportation.

Dear Qinrong W., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Janikowska Rooms Division Manager

Good stay and well located

Customer review rating 5.0/5

Guntur H. Families - Confirmed reviews ALL

The hotel room was very comfortable.It also had very good service (especially to the reception named Camella).it had a very good location and the hotel was very clean.it is also very near to some of the tourist attractions like Big Ben.it is also near the train station and bus stops

Dear Guntur H., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Janikowska Rooms Division Manager

Overall good

Customer review rating 4.0/5

Carol Families - Confirmed reviews ALL

Room was clean and comfortable, parking underneath hotel was convenient, good location for our needs.

Dear Caroline L., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Janikowska Rooms Division Manager

Quiet and great location

Customer review rating 5.0/5

Mike Families - Confirmed reviews ALL

Had a very nice stay here. Very good location with parking on-site. Room was quiet, clean and comfortable. Would stay again if in London.

Dear Michael L., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Janikowska Rooms Division Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,284 reviews 9.3/10 Location
  • 1,457 reviews 6.7/10 Room
  • 1,378 reviews 8/10 Service
  • 19 reviews 8.3/10 WiFi
  • 855 reviews 6.9/10 Breakfast
  • 708 reviews 5.7/10 Cleanliness
  • 430 reviews 5/10 Food
  • 289 reviews 4.2/10 Amenities

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