Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,159 reviews

Mercure Aberdeen Caledonian Hotel - Image 1
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Description

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Our accommodation(s)

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE ABERDEEN
United Kingdom

GPS:57.14628, -2.103435

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BISTRO

Our restaurant is the perfect location for afternoon tea or you could sample some of our wonderful dishes for lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,159 reviews

TripAdvisor Rating  3.8/5  1,574 reviews

Customer review rating 5.0/5

Fiona M. Couples - Confirmed reviews ALL

We love The Mercure! Such a good location and so lovely and clean! The breakfast is the best ever! Staff are so lovely! Don’t hesitate get it booked!

NOT A 4 Star maybe a 3 at best

TripAdvisor rating 3.0/5

Jaqfee TripAdvisor review

This hotel is definitely not a 4 star,only thing going for it is it's location,room needs upgraded,chairs worn,beds were on castors which moved when you sat on them,not good if you have children,yea bedding was clean.As for the staff ,Not impressed at all,Bar person totally ignored us when we approached,no welcome or hello,then decided to say won't be a minute and went away,only 2 others were in the place,The only member of staff that greeted us was at Breakfast,very polite and attentive,so Katrina deserves the mention, the rest of the hotel definitely needs a revamp,carpets worn, seating needs renewed and lift needs a good clean,won't be back

Customer review rating 4.5/5

Elaine M. C. P. Business - Confirmed reviews ALL

Oddly my room had a bit of a hill from the desk area to the bed area which threw me off for the first night. The shower was really delightful but the glass shower screen did not keep any water off of the floor so that was a bit of a slipping hazard.

Customer review rating 4.0/5

Martin F. Couples - Confirmed reviews ALL

There was a problem making the TV work efficiently. There were no clear instructions for the coffee machine. Otherwise the room was very pleasant. I would use this hotel again.

Customer review rating 2.0/5

Krauss B. Business - Confirmed reviews ALL

I didn’t enjoy my stay due to the noise coming from the other room late at night-I could hear what they were talking pretty clearly and couldn’t stop laughing loudly, the sink was not draining well- I Informed the lady cleaner about it but still nothing was done, I was not provided with a dressing gown, again I have to ask from the lady cleaner to provide me with one. The only thing I liked was the breakfast which comes quite handy. Not many choices but at least it’s okay.

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Other web-users rate our hotel

  • 856 reviews 9.3/10 Location
  • 1,297 reviews 6.2/10 Room
  • 1,086 reviews 8.8/10 Service
  • 18 reviews 8/10 WiFi
  • 594 reviews 5.5/10 Comfort
  • 518 reviews 8/10 Breakfast
  • 403 reviews 6.3/10 Cleanliness
  • 358 reviews 4.6/10 Vibe

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