Mercure Aberdeen Caledonian Hotel 4 stars

Name: Mercure Aberdeen Caledonian Hotel
Address: ABERDEEN, AB101WE, UNITED KINGDOM
Telephone: (+44)1224640233
Rating: 4.2

Customer review rating 4.2/5 3,077 reviews

ALLSAFE approved hotel

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Mercure Aberdeen Caledonian Hotel

Hotel for travellers looking for local and authentic experiences

Welcome to the Mercure Aberdeen Caledonian Hotel. the 4 star Victorian Hotel located in the heart of the Aberdeen City Centre. Thanks to its excellent location all the popular attractions in the city are just minutes away. Feel Welcome !

Aamir Mir, Hotel Manager

Mercure Aberdeen Caledonian is an elegant Victorian hotel overlooking Union Terrace Gardens in the city centre. The locally-inspired design, with its Renaissance style of architecture in white Kemnay granite with stained glass windows, reflects Aberdeen's rich and varied heritage - from the harbour and beach to the many beautiful castles with their colourful histories. Located in the city centre, the hotel is ideal for guests attending for both business and leisure.

Guests can enjoy afternoon tea, a snack or a light meal in the elegant Bistro restaurant. Relax and unwind with a selection of international dishes cooked to perfection by our chef, before grabbing yourself a drink or two at the bar. Away from the hotel, guests can experience the majesty of Union Terrace Gardens. The main train station is just a ten-minute walk away, while Aberdeen's old fishing Village, Fittie, is just a short distance further.

From the A90, follow signs for the city center and Union Street. Half way down the main thoroughfare, turn left on to Union Terrace, Mercure Aberdeen Caledonian Hotel is on the left after approximately 100 yards.

Hotel extras

Home to 83 bedrooms, including deluxe rooms and suites
Close to the train station, heliport and Aberdeen Airport
Exquisite views of Union Terrace Gardens
Ideal facilities for wedding events and guests
Situated near the prestigious His Majesty's Theatre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying) Limited parking is available at the hotel at a charge of £10 per day and subject to availability.
- Well-lit parking First 2 hours £ FREE Up to 8 hours £10 Up to 24 hours £15
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Manual temperature control
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / Ironing Paying
Porter

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks

4 Meeting room(s)
Copy/print service available

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE aberdeen
united kingdom

Tel: +441224640233

Fax: (+44)1224641627

Check-in from 14h00

Check out up to 12h00

FIRST BUS :

By plane
ABERDEEN At 10.14km / 6.3 miles
By train
ABERDEEN At 0.64km / 0.4 miles
By train
TRAIN STATION At 0.48km / 0.3 miles

GPS :57.14628, -2.103435

Our accommodation(s)

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Standard Double Room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Iron

Standard Twin Room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Iron

Deluxe Double Room

Accessible room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Deluxe Twin Room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Standard Single Room

Max. number of persons: 1

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Iron

Our restaurants and bars

THE BISTRO

Type of cuisine: Brasserie

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Monday 11:00 - 21:45
Tuesday 11:00 - 21:45
Wednesday 11:00 - 21:45
Thursday 11:00 - 21:45
Friday 11:00 - 21:45
Saturday 11:00 - 21:45
Sunday 11:00 - 21:45

THE BISTRO

Come along and enjoy a selection of drinks, light apartiff or snack

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 86 m²
Maximum capacity: 75 people
Maximum banquet capacity: 60 people

Find out more

Excellent hotel, great value and location

Amh Friends - 19/07/2021 Confirmed reviews ALL

The staff were extremely helpful and professional. Rooms were clean spacious and well designed. Location is excellent, breakfast is extremely well run and absolutely delicious. Very impressed with covid measures in general but especially at breakfast! Will definitely return. Thank you all

Short stay

Rodney W. Couples - 16/07/2021 Confirmed reviews ALL

Good restful night in the mercure. Bathroom very well updated . Bedroom tired but comfortable and functional.

Excellent stay.

Monica Couples - 16/07/2021 Confirmed reviews ALL

Our stay was very comfortable . The staff showed good attention to cleanliness and were always helpful and friendly.

Well located

R B. Friends - 16/07/2021 Confirmed reviews ALL

Staff very friendly, hotel a bit "tired" and could do with upgrading.

Lovely hotel stay

Mrs J. Solo - 13/07/2021 Confirmed reviews ALL

Friendly staff & service. Nice room. Easy to get to from train & bus stations. Lovely breakfast. Handy left luggage between checking out & onward travel.

Well located, good rooms, poor breakfast.

Bryan S. Couples - 11/07/2021 Confirmed reviews ALL

Everything was satisfactory for me! Rooms were great, minus a red stain on the floor. Cooked breakfast was awful though.

Good central location

Connie Couples - 11/07/2021 Confirmed reviews ALL

The hotel interior is outdated and could do better with an upgrade.

Well located, very shabby room

Lynda W. Friends - 11/07/2021 Confirmed reviews ALL

Good location, room very tired, no parking, ordered chocolates for room did not arrive till I reminded them,

Excellent stay!

Anonymous Business - 09/07/2021 Confirmed reviews ALL

Staff was very and friendly. I would stay here again.

Excellent Hotel

Neil M. Friends - 08/07/2021 Confirmed reviews ALL

The Mercure Caledonian Aberdeen is an excellent hotel. The staff are very friendly and extremely helpful. The hotel has an ideal location near the centre of the city adjacent to Union Terrace Gardens. The hotel provides an excellent place to stay with comfortable rooms and good food within a fine building with interesting architecture. It is my hotel of choice when staying in Aberdeen.

Well located clean tidy staff friendly very COVID aware

Annir N. Couples - 06/07/2021 Confirmed reviews ALL

The first break since COVID great to be back in the city and hotel we love

Well located.

Don O. Couples - 06/07/2021 Confirmed reviews ALL

Room and bar good quality. Paid £10 for parking which was not available. Parked in Golden Square. No refund offered.

Good location

George B. Couples - 04/07/2021 Confirmed reviews ALL

This is the worst hotel experience I have had for a long time.

Dear George T. B., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do fully appreciate that the rooms aren't cleaned during your stay. this is clearly highlighted in the welcome letters (via QR codes) as is the info that rooms can of course be cleaned on request. I do however fully appreciate that you expected the room to be cleaned and i take that on board. re your comment about lack of draft beer in the hotel, to clarify this is due to supply chain issues within the hospitality industry at the moment. we are awaiting parts for installation of a beer cooling system and due to current constraints and Brexit, this is taking longer that we had initially thought. I do however fully appreciate that this should in no way have hampered your stay and for your bad experience with us, i do sincerely apologise. had you kindly mentioned the issue with the cleanliness of the room whilst at the property, we would have happily rectified the issue for you. I also fully acknowledge that the food wasn't to your liking although we have received positive feedback from other guests about the menu which has been in operation for just over a week. thank you again for taking the time to share your feedback with us and rest assured, we will ensure that we learn our lessons from this wherever appropriate. we do hope to have an opportunity to welcome you back to the hotel in the near future for a more enjoyable and relaxing stay. Sincerely, Aamir Mir General Manager

Pleasant Break

Maureen K. Friends - 03/07/2021 Confirmed reviews ALL

It was lovely to be able to have a short break in a nice hotel with friendly staff. The situation of the hotel was ideal for us.

Dear Maureen K., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Welcome upgrade

Clive Solo - 01/07/2021 Confirmed reviews ALL

Very enjoyable stay in the splendid Terrace Suite. Just a shame that the terrace in question is a building site at the moment.

Dear Clive E., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Overnight stop

Bill Couples - 30/06/2021 Confirmed reviews ALL

All the staff were excellent, good to see the familiar faces albeit behind masks! We thoroughly enjoyed our stay and can’t wait to return.

Dear William Johnston M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Well located

Margaret B. Friends - 29/06/2021 Confirmed reviews ALL

Staff were lovely and everything was well set up considering they just opened that day.

Dear Margaret B., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Excellent location, friendly and helpful staff

Anonymous Couples - 29/06/2021 Confirmed reviews ALL

We had a lovely stay. The room was very clean and quirky. The staff were very friendly. Hotel location was brilliant right beside the centre but not to much noise right outside the door.

Dear Melanie P., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Great break location service accommodation all very good .

Olivia D. Families - 29/06/2021 Confirmed reviews ALL

Wonderful family break excellent service, lovely room with a view, very clean, great location food good

Dear Olivia D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

My usual overnight in Aberdeen in unusual circumstances

Bill M Business - 29/06/2020 TripAdvisor review

Glad the hotel had reopened for key workers on essential business. A limited room service menu was available with soft drinks only, but no gluten free options. A cereal-based breakfast was also an option. Co-op food-store along the road. Service. as always, was excellent, lovely ladies behind the perspex screens, welcoming and friendly.

Hi Bill, thank you for sharing your feedback with us. Glad to note that the team looked after you well. we do have gluten free options available on request. we look forward to welcoming you back to the hotel in the near future for an enjoyable experience. Warm regards, Aamir Mir

Our most recent 20 reviews

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