Mercure Aberdeen Caledonian Hotel 4 stars

Hotel is well located right in the centre of town. Staff were efficient, friendly and helpful. Room was large, bright and clean. Bed was a bit firm - could benefit from a thicker mattress topper. Front facing room was very noisy with traffic - would ask for a quieter rear facing room next time. Breakfast was a bit uninspiring - but necessary due to COVID rules. Parking was available. Overall satisfactory experience.

When we arrived we were asked to pay for the room, however me and my partner were sure that we had already put all of our details online to pay as the room was non refundable

Looking out our window onto a building site would have thought we could have had a quieter room as hotel was not busy and have stayed there quite a few times no cleaning service in room which we were not informed of milk out of date in room overall not up to usual standards

Enjoyed our overnight stay and felt very safe with all the Covid guidance regulations in place Food lovely altho continental breakfast is not what we would have wanted but with things as they are at the moment we understood it was the way to go. The deluxe room we had was modern and well equipped. Truly enjoyed our stay and staff were so helpful.

We were very disappointed with the breakfast, being served in a bag to our room and it was microwaved, did not eat it!! If you can serve dinner in dining room why not breakfast? We would have taken room only and went out for breakfast, if that hsd been an option...

Glad the hotel had reopened for key workers on essential business. A limited room service menu was available with soft drinks only, but no gluten free options. A cereal-based breakfast was also an option. Co-op food-store along the road. Service. as always, was excellent, lovely ladies behind the perspex screens, welcoming and friendly.

A great welcome, trying circumstances for everyone, particularly the hospitality trade. I do hope to see you again at the other end of this crisis.

We had an excellent stay, a night away for our anniversary without the kids. We stayed in an upgraded room which overlooked Union Terrace. Unfortunately when we returned to our room in the evening after being for a meal there was quite a lot of noise coming from adjacent bars. We spoke to reception, who quickly agreed to move us to a quiet room at the back of the hotel which was very peaceful. The receptionist did an excellent job compared to the last time I stayed there, and also offered us free breakfast due to the inconvenience of having to change rooms at night. The breakfast was excellent. The location of the hotel is ideal for the city centre, but the car parking was a bit expensive - £15 for 24 hours, even though the website advertises it as £10. there is a multi story car park located on College street that only charges £6 overnight which is much more reasonable. We have given a high score due to the professionalism of the receptionist, who was working at night, and then again the following morning.

Friendly helpful staff , It would have been nice to have a few biscuits in the room and some peppermint tea. The bar was excellent and so was the food.

Bianca on reception absolutely brilliant and made us feel at home straight away. Great sense of humour too! Room was very comfortable and more milk brought to us within minutes of us asking. Lovely breakfast and waiter friendly and efficient. The only issue was the parking to the rear of the hotel. It's run by ParkingEye - £15 for overnight parking! 10 on 10 if it wasn't for the parking, which lets the place down.

A very nice clean well appointed room. Very friendly and helpful staff

Everything was as expected great location staff really welcoming

Excellent receptionists

Very friendly staff nothing to much

I always enjoy my stay at Mercure Aberdeen. The central location suits me and my family.