Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,107 reviews

Mercure Aberdeen Caledonian Hotel - Image 1
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Description

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Our accommodation(s)

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE ABERDEEN
United Kingdom

GPS:57.14628, -2.103435

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BISTRO

Our restaurant is the perfect location for afternoon tea or you could sample some of our wonderful dishes for lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,107 reviews

Customer review rating 4.5/5

Ashleigh K. Couples - Confirmed reviews ALL

Overall was a very good experience. I booked this hotel for my mum and dad to stay for their birthdays. They said the hotel was lovely and I even saw the room for myself, it was huge and looked comfy. Genuinely my only complaint was that I paid for them to have breakfast when I booked the stay. Upon checking in, they were told they didn’t have breakfast. Thankfully I had a screenshot to prove I did and the lady on reception was super helpful and lovely at sorting it. She said she could see it was paid for but it hadn’t pulled through. If I hadn’t been with them, my worry is they’d have had to pay again.

Customer review rating 3.5/5

Linda M. Couples - Confirmed reviews ALL

Bed mattress no so good! Very soft and the springs were very noticeable

Customer review rating 1.5/5

Patricia N. Business - Confirmed reviews ALL

The hotel was old and shabby, the stair carpets were baldy in places. The doors in the hallways were badly chipped with chunks out of the doors in some places. The room was large but the beds were old, mattresses uncomfortable and carpets old and dirty feeling. The showers ran cold. I would not recommend the hotel or come back again.

Customer review rating 3.5/5

Colin D. Couples - Confirmed reviews ALL

Cooked Breakfast was cold every morning

Customer review rating 5.0/5

Henriette J. Families - Confirmed reviews ALL

The hotel is super central. The views over Union square were fantastic and the room was really comfortable.

Other web-users rate our hotel

  • 895 reviews 9.2/10 Location
  • 1,347 reviews 6.5/10 Room
  • 1,061 reviews 8.9/10 Service
  • 18 reviews 7.7/10 WiFi
  • 615 reviews 5.7/10 Comfort
  • 535 reviews 8.1/10 Breakfast
  • 415 reviews 6.7/10 Cleanliness
  • 365 reviews 4.7/10 Vibe

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