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Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating 4.2/5 3,016 reviews

Mercure Aberdeen Caledonian Hotel
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Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE
aberdeen
united kingdom

Tel: +448713769003

Fax: (+44)1224641627

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS : 

  • By plane

    ABERDEEN At 10.14km / 6.3 miles

  • By train

    ABERDEEN At 0.64km / 0.4 miles

  • By train

    TRAIN STATION At 0.48km / 0.3 miles

GPS :57.14628, -2.103435

Our accommodations

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Standard Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Standard Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Deluxe Double Room

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Single Room

  • Max. number of persons: 1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

THE BISTRO

Type of cuisine: Brasserie

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BISTRO

Non contractual photo

Come along and enjoy a selection of drinks, light apartiff or snack

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 86 m²

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Aberdeen Caledonian Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,016 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,205 reviews

My usual overnight in Aberdeen in unusual circumstances

TripAdvisor rating 4.0/5

Bill M Business - 29/06/2020 TripAdvisor review

Glad the hotel had reopened for key workers on essential business. A limited room service menu was available with soft drinks only, but no gluten free options. A cereal-based breakfast was also an option. Co-op food-store along the road. Service. as always, was excellent, lovely ladies behind the perspex screens, welcoming and friendly.

Good Luck

Customer review rating 4.2/5

Traveller Business - 26/03/2020 Confirmed reviews ALL

A great welcome, trying circumstances for everyone, particularly the hospitality trade. I do hope to see you again at the other end of this crisis.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Had to change rooms due to noise

Customer review rating 4.2/5

Giblets Couples - 25/03/2020 Confirmed reviews ALL

We had an excellent stay, a night away for our anniversary without the kids. We stayed in an upgraded room which overlooked Union Terrace. Unfortunately when we returned to our room in the evening after being for a meal there was quite a lot of noise coming from adjacent bars. We spoke to reception, who quickly agreed to move us to a quiet room at the back of the hotel which was very peaceful. The receptionist did an excellent job compared to the last time I stayed there, and also offered us free breakfast due to the inconvenience of having to change rooms at night. The breakfast was excellent. The location of the hotel is ideal for the city centre, but the car parking was a bit expensive - £15 for 24 hours, even though the website advertises it as £10. there is a multi story car park located on College street that only charges £6 overnight which is much more reasonable. We have given a high score due to the professionalism of the receptionist, who was working at night, and then again the following morning.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

good stay

Customer review rating 4.2/5

Clive S. Couples - 24/03/2020 Confirmed reviews ALL

Friendly helpful staff , It would have been nice to have a few biscuits in the room and some peppermint tea. The bar was excellent and so was the food.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Good stay and excellently located for HMT and town centre.

Customer review rating 4.2/5

Mr P. Couples - 21/03/2020 Confirmed reviews ALL

Bianca on reception absolutely brilliant and made us feel at home straight away. Great sense of humour too! Room was very comfortable and more milk brought to us within minutes of us asking. Lovely breakfast and waiter friendly and efficient. The only issue was the parking to the rear of the hotel. It's run by ParkingEye - £15 for overnight parking! 10 on 10 if it wasn't for the parking, which lets the place down.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

good location for me

Customer review rating 4.2/5

Wills S. Solo - 20/03/2020 Confirmed reviews ALL

A very nice clean well appointed room. Very friendly and helpful staff

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Was as expected

Customer review rating 4.2/5

Robert Couples - 19/03/2020 Confirmed reviews ALL

Everything was as expected great location staff really welcoming

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Well located and good stay

Customer review rating 4.2/5

S. B. Business - 19/03/2020 Confirmed reviews ALL

Excellent receptionists

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. I appreciate your comments and feedback re the team at reception and take on board your comments about the bar area. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Great stay very central

Customer review rating 4.2/5

Tom S. Couples - 18/03/2020 Confirmed reviews ALL

Very friendly staff nothing to much

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Well located in Aberdeen and suits my requirements.

Customer review rating 4.2/5

Anonymous Families - 18/03/2020 Confirmed reviews ALL

I always enjoy my stay at Mercure Aberdeen. The central location suits me and my family.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Great location

Customer review rating 4.2/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Had an overnight stay recently. Delighted with large room and lovely en-suite. Breakfast was excellent and waiter was attentive.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Good stay

Customer review rating 4.2/5

Douglas M. Couples - 18/03/2020 Confirmed reviews ALL

Never got the room I requested 2months ago but got a nice room on the first floor. It was noisy with the traffic but we survived. The breakfast was excellent as usual. And a big thank you goes to the young lady who was on the front desk on Monday night cant remember her name but long dark hair and a Canadian accent. Very helpful indeed but she always is each time we stay. So yes had a good stay.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. I will ensure i pass your kind words on to Paula. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Friends overnight

Customer review rating 4.2/5

Gordon T. Couples - 17/03/2020 Confirmed reviews ALL

Really central hotel with parking , which now has an overnight charge, nice room ,but small bathroom,a bit dated , nice lounge and helpfull staff, comfy bed and a good sleep ,nice buffet breakfast

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Peaceful sanctuary at the end of a long day

Customer review rating 4.2/5

Nick Business - 16/03/2020 Confirmed reviews ALL

Great room and comfortable bed...

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Great city centre location with ample parking facilities

Customer review rating 4.2/5

George B. Couples - 15/03/2020 Confirmed reviews ALL

I thoroughly enjoyed my stay at the Caledonian. The accommodation was very comfortable, the food and the staff all first rate

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Brilliant service, lovely room, only let down by noise from nearby pubs

Customer review rating 4.2/5

Jan F. Couples - 15/03/2020 Confirmed reviews ALL

We stayed at the Caledonian while we were in Aberdeen for a wedding, all the staff were very welcoming and helpful, but I have to single out Bianca on reception for her fantastic customer service, she made sure that we had everything we needed for our stay and her attention to detail was exemplary. Our room wasn't quite ready when we arrived, she sorted us out and came over three times within the space of half an hour to keep us updated. We had a really lovely room (324) with great views over the spires of Aberdeen. I couldn't fault the hotel at all, the only downside was the music and noise from the pubs nearby, which was expected on a Saturday night and it completely outside the hotel's control.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Great location

Customer review rating 4.2/5

Lady T. Friends - 15/03/2020 Confirmed reviews ALL

Enjoyed my stay in this very centrally-located and comfortable hotel. Standard double room is comfortable for one, though may be a bit small for two. Lovely modern decor throughout (though, strangely the bathrooms, whilst clean, could do with a little updating) and very helpful staff.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Great location for theatre vist

Customer review rating 4.2/5

Happy T. Friends - 14/03/2020 Confirmed reviews ALL

Staff were very helpful. Room was very comfortable with lots of room

Dear Alison R., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir

This is a well located hotel being so handy to Union Street and centre of town.

Customer review rating 4.2/5

Alison W. Friends - 14/03/2020 Confirmed reviews ALL

We had a good few days at Mercure hotel. Breakfast was good but food could have been hotter.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Looked after very well

Customer review rating 4.2/5

Thomas F. Couples - 14/03/2020 Confirmed reviews ALL

From check in to check out everything was superb . The upgrade as Accor gold members was perfect .

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager
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