Mercure Aberdeen Caledonian Hotel 4 stars

Name: Mercure Aberdeen Caledonian Hotel
Address: ABERDEEN, AB101WE, UNITED KINGDOM
Telephone: (+44)8713769003
Rating: 4.2

Customer review rating 4.2/5 3,046 reviews

ALLSAFE approved hotel

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Mercure Aberdeen Caledonian Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Aberdeen Caledonian is an elegant Victorian hotel overlooking Union Terrace Gardens in the city centre. The locally-inspired design, with its Renaissance style of architecture in white Kemnay granite with stained glass windows, reflects Aberdeen's rich and varied heritage - from the harbour and beach to the many beautiful castles with their colourful histories. Located in the city centre, the hotel is ideal for guests attending for both business and leisure.

Guests can enjoy afternoon tea, a snack or a light meal in the elegant Bistro restaurant. Relax and unwind with a selection of international dishes cooked to perfection by our chef, before grabbing yourself a drink or two at the bar. Away from the hotel, guests can experience the majesty of Union Terrace Gardens. The main train station is just a ten-minute walk away, while Aberdeen's old fishing Village, Fittie, is just a short distance further.

From the A90, follow signs for the city center and Union Street. Half way down the main thoroughfare, turn left on to Union Terrace, Mercure Aberdeen Caledonian Hotel is on the left after approximately 100 yards.

Hotel extras

Home to 83 bedrooms, including deluxe rooms and suites
Close to the train station, heliport and Aberdeen Airport
Exquisite views of Union Terrace Gardens
Ideal facilities for wedding events and guests
Situated near the prestigious His Majesty's Theatre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying) Limited parking is available at the hotel at a charge of £10 per day and subject to availability.
- Well-lit parking First 2 hours £ FREE Up to 8 hours £10 Up to 24 hours £15
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Manual temperature control
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / IroningPaying
Porter

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

4 meeting room(s)
Copy/print service available

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE
aberdeen
united kingdom

Tel: +448713769003

Fax: (+44)1224641627

Contact email :

Check-in from 14h00

Check out up to 12h00

FIRST BUS :

By plane
ABERDEEN At 10.14km / 6.3 miles
By train
ABERDEEN At 0.64km / 0.4 miles
By train
TRAIN STATION At 0.48km / 0.3 miles

GPS :57.14628, -2.103435

Our accommodation(s)

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Standard Double Room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Iron

Standard Twin RoomNon contractual photo

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Iron

Deluxe Double Room

Accessible room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Deluxe Twin Room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Standard Single Room

Max. number of persons: 1

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Iron

Rooms

Our restaurants and bars

THE BISTRO

Type of cuisine: Brasserie

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE BISTRO

Come along and enjoy a selection of drinks, light apartiff or snack

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 86 m²
Maximum capacity: 75 people
Maximum banquet capacity: 60 people

Find out more

business stay

Bill Business - 18/01/2021 Confirmed reviews ALL

Was well looked after, hotel has good covid protection in place.

Dear Bill M., thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking and the covid-19 measures we have in place were reassuring. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Well located

Shaun M. Families - 06/01/2021 Confirmed reviews ALL

Well located nice hotel

Dear Shaun, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Lovely overnight stay.

Karen F. Couples - 21/12/2020 Confirmed reviews ALL

Helpful staff, large clean room with comfy bed. Perfect temperature in room. Ideal location in city centre.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Extremely friendly & efficient staff

Simon K. Couples - 20/12/2020 Confirmed reviews ALL

Made very welcome, easy check in & very comfortable room. Excellent meal with extremely professional and friendly staff, would not hesitate to recommend & return.

Dear Mr K., thank you for your feedback. I am pleased to note that you had an enjoyable stay with us and the team looked after you well. we look forward to welcoming you back to the hotel in the near future for another enjoyable stay. Best Wishes, Aamir Mir

Elizabeth D. Couples - 19/12/2020 Confirmed reviews ALL

We have always loved our stay at your hotel but in the present circumstances felt it lacked the atmosphere of previous visits which was not your fault - was an eerie feeling - I was so looking forward to staying in our favourite room

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. I am sorry that we didn't inform you about the car parking charges. so that you are aware, parking for our hotel residents is charged at £1o overnight. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Great hotel

M B. Business - 18/12/2020 Confirmed reviews ALL

A great hotel doing its best in the midst of pandemic madness. Clean, safe and comfortable.

Dear B. M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Good stay

J. B. Couples - 05/12/2020 Confirmed reviews ALL

Hotel staff were nice and the room was clean. All good

Dear b. J., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mid-week stay

Bill Business - 04/12/2020 Confirmed reviews ALL

Warm welcome, very comfortable. A reduced menu in the restaurant, the staff were able to adapt the menu to offer more gluten free alternatives. Room was clean and bright, staff friendly and efficient. Didn't realise until after check-out that cooked breakfast was an option. Looking forward to the next visit.

Dear Bill M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Again

Neil P. Business - 30/11/2020 Confirmed reviews ALL

Another great night in a lovely well located Hotel that has excellent standards and very fair pricing , thank you vey much Aberdeen

Dear Neil P., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir

A well located 'back in time' hotel

Corentin Business - 23/11/2020 Confirmed reviews ALL

Great location close to the main shopping street. The hotel is in a historic building, and there is something of a 'back-in-time' experience with this hotel. Lots of features have remained the same, and even though the rooms are modern, the common areas have a 19th century charm. Staff was friendly in a professional way. There was a awkward moment when the reception staff at check-in started criticizing the government for the restrictions - which I found slightly odd. Restaurant was a good option for dinner given that restaurants in Aberdeen would not serve inside due to the tier 2 restrictions. The breakfast was ok - nothing special really so it is just convenient. But there are better options in town. I had a splendid room with a nice view over the skyline of Aberdeen. Coffee and chocolates were a nice touch. A very pleasant stay for getting some work done

Dear Corentin C., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir

Rerr night!

The M. Couples - 18/11/2020 Confirmed reviews ALL

Enjoyed our stay and fulfilled an lifetime ambition to stay in "The Caley"

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

interesting place and welcoming

Alexander L. Business - 17/11/2020 Confirmed reviews ALL

short and sweet

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Central location, comfortable room.

Mrs M. G. Couples - 13/11/2020 Confirmed reviews ALL

We enjoyed our stay at the Mercure. Staff were friendly and helpful. Room comfortable and spacious with nice deep bath. Unfortunately for us the room was too warm at night also the heat coming from the fridge was very high. Due to COVID it also made it a very different stay, our meal on the first night was good but felt the second nights meal was not so tasty.

Hi Lorraine, Thank you for your feedback. I am pleased to note that you had an overall enjoyable stay with us. Apologies about the issues with the heating in the room. all heaters have thermostats which allow the heating to be adjusted. i acknowledge your comment re the food. I look forward to welcoming you back to the hotel in the near future for an enjoyable stay. Best Wishes, Aamir Mir

Good location. Nice room plenty of space

Ns Couples - 11/11/2020 Confirmed reviews ALL

Good stay. Nice large clean room. Friendly service. Food could be better and should offer free parking

Dear Neil S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. I am pleased to note the room was to your liking and the team looked after you well. I acknowledge your comments re parking, however, given the location of the hotel, our parking is very affordable compared to the price of the council and other parking. I would appreciate if you could kindly give me some further feedback re the food at the hotel so as to understand what we could do better. I look forward to hearing from you soon! Best Wishes, Aamir Mir

Comfortable stay

Anonymous Business - 11/11/2020 Confirmed reviews ALL

Room was large, clean, warm and comfortable. Overall the stay was as good as hoped in a pandemic environment.

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. I noticed the low rating on wifi and Value for your Accor Loyalty. May i please have some further feedback as to understand the low score. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Nice hotel

Anonymous Couples - 01/11/2020 Confirmed reviews ALL

centrally located, very clean , great sized comfortable room and friendly staff

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

Excellent Location, friendly staff

Caroline Couples - 22/10/2020 Confirmed reviews ALL

We have stayed at this hotel before and whilst we like everything about it. I realise these are unprecedented times and there is no money to be made in the hospitality, therefore can forgive some of the furnishings looking a bit tired. I would just ask that in the Rooms more attention he paid when cleaning, unit edging wiped down and under the chair cushions de-crumbed?

Friendly staff

Alison C. Business - 20/10/2020 Confirmed reviews ALL

The hotel was very quiet due to the COVID restrictions - I was upgraded to a suite - friendly helpful staff

Hard working, attentive staff

Josh Business - 16/10/2020 Confirmed reviews ALL

My first business hotel stay for 6 months. Hotel setup very well and staff explained Covid procedures to make everything feel safe and comfortable.

Shaun Families - 08/10/2020 Confirmed reviews ALL

ok stay breakfast was really poor due to COVID regulations meaning no breakfast other than poor brown bag on first day.

Our most recent 20 reviews

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