Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,157 reviews

Mercure Aberdeen Caledonian Hotel - Image 1
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Description

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Our accommodation(s)

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE ABERDEEN
United Kingdom

GPS:57.14628, -2.103435

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BISTRO

Our restaurant is the perfect location for afternoon tea or you could sample some of our wonderful dishes for lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,157 reviews

TripAdvisor Rating  3.8/5  1,574 reviews

NOT A 4 Star maybe a 3 at best

TripAdvisor rating 3.0/5

Jaqfee TripAdvisor review

This hotel is definitely not a 4 star,only thing going for it is it's location,room needs upgraded,chairs worn,beds were on castors which moved when you sat on them,not good if you have children,yea bedding was clean.As for the staff ,Not impressed at all,Bar person totally ignored us when we approached,no welcome or hello,then decided to say won't be a minute and went away,only 2 others were in the place,The only member of staff that greeted us was at Breakfast,very polite and attentive,so Katrina deserves the mention, the rest of the hotel definitely needs a revamp,carpets worn, seating needs renewed and lift needs a good clean,won't be back

Customer review rating 1.5/5

Robert F. Couples - Confirmed reviews ALL

Bed on wheels, dangerous. Lampshade over the pillow, dangerous. Very poor soundproof of room. All flooring in the hotel are loose. Car park down unlit lane with no cctv for customer safety. Staff not interested in customer.

Customer review rating 4.0/5

Martin M. Solo - Confirmed reviews ALL

All in all, a good experience. The upgrade with a nice suprise. One downside of the room, the gap under the bedroom door lets a lot of light in from the hallway which illuminated the room whilst trying to sleep. Room near by got in at 3am and the door closing is loud and work me up.

Customer review rating 4.5/5

Joyce H. Friends - Confirmed reviews ALL

Room beautiful cleanesand inviting Staff nice polite and helpful

Customer review rating 4.5/5

Crawford M. Couples - Confirmed reviews ALL

Clean, comfortable and spacious

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Other web-users rate our hotel

  • 849 reviews 9.2/10 Location
  • 1,280 reviews 6.2/10 Room
  • 1,081 reviews 8.9/10 Service
  • 18 reviews 8/10 WiFi
  • 589 reviews 5.5/10 Comfort
  • 517 reviews 8/10 Breakfast
  • 401 reviews 6.3/10 Cleanliness
  • 355 reviews 4.5/10 Vibe

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Customer review rating (ALL Rating) 4.5/5 (929 reviews)

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