Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 922 reviews

Mercure Aberdeen Caledonian Hotel - Image 1
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Description

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Our accommodation(s)

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE ABERDEEN
United Kingdom

GPS:57.14628, -2.103435

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BISTRO

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  922 reviews

TripAdvisor Rating  4.0/5  1,507 reviews

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Hotel comfortable and clean, however room was very warm and even with the radiator turned right down, still had to use the fan at night, which seemed a little odd in the middle of December! Otherwise lovely hotel.

Decent enough stay

Customer review rating 3.5/5

Ed E. Solo - Confirmed reviews ALL

All good except the wi fi

Dear Ed E., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry to note you had issues with the WIFI. We will speak with our provided to find out what happened and look to get it resolved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Brand Hotel Operations Manager

Customer review rating 4.0/5

Les S. Business - Confirmed reviews ALL

Overall good, on arrival the key system was not working, so couldn't access room. When receptionist later took myself and another guest up, and gave access with a master key card, rooms were swapped and after checking out I received email advising I had stayed beyond my check-out and left possessions in 102, when in fact I had checked out of 107. Otherwise all OK.

Dear Leslie S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry about the mix up with the rooms and I will ensure to speak with the team to ensure the correct information is provided. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Brand Hotel Operations Manager

Lovely staff, older hotel, great location

Customer review rating 3.5/5

Karen M. Solo - Confirmed reviews ALL

Abit tired hotel but understandable given sge, staff were lovely. Room was nice enough but bed was very uncomfortable unfortunately.

Perfectly located

Customer review rating 4.5/5

Aage S. Solo - Confirmed reviews ALL

Very good as experienced for 30 years

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Other web-users rate our hotel

  • 730 reviews 9.3/10 Location
  • 1,104 reviews 6.2/10 Room
  • 928 reviews 9/10 Service
  • 15 reviews 7.1/10 WiFi
  • 510 reviews 5.4/10 Comfort
  • 402 reviews 7.6/10 Breakfast
  • 360 reviews 6.4/10 Cleanliness
  • 294 reviews 4.6/10 Vibe

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