Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 841 reviews

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Mercure Aberdeen Caledonian Hotel - Image 1
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Mercure Aberdeen Caledonian Hotel - Image 3
Mercure Aberdeen Caledonian Hotel - Image 4
10 14 Union Terrace, AB101WE ABERDEEN, United Kingdom

Description

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Our accommodation(s)

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE ABERDEEN
United Kingdom

GPS:57.14628, -2.103435

Telephone
Fax +44 1224 641627

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BISTRO

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  841 reviews

TripAdvisor Rating  4.0/5  1,490 reviews

A very Average Stay!

TripAdvisor rating 3.0/5

B8668IQdarrenc TripAdvisor review

Firstly, I've rejected this hotel twice in past due to ridiculous parking confirmation nonsense. Previously asked to create an account on a parking website!!! No thanks. On this occasion I was again asked to scan qr codes, etc. Refused, but I did manage to eventually pay and get a receipt thankfully. I was not directed to either breakfast area or my room and had to ask. Fair to say receptionist and I did not get on. The breakfast was rather chaotic. There's a buffet (sparse food selection left at continental) and coffee was cold. A few slices of bread left in basket. Hot buffet was good and I ordered a nice omelette (see photo) from the excellent waitress on duty (sounded like an African name). She also got me a hot coffee which was nice of her. The room was a bit tired and dated. Very noisy as older building re floorboards, etc. The tea/coffee selection was messy and poor in general. The bed was comfy but 2 pillows are not enough for a king size bed. I could not access any hot water so had a cold shower prior to work. I checked out early as not prepared to go through the parking nonsense again. The receptionist on my leaving was friendly and helpful. I wouldn't return due to the parking and other issues. I'd have scored less but the lovely waitress improved my mood.

Poor poor state

TripAdvisor rating 2.0/5

Jane M TripAdvisor review

Wouldn’t recommend this hotel at all,it’s very tired and needing lots of upgrading,only stayed one night,music from nightclub across the road blasted out until 2 in the morning,we had a suite but windows a mess,curtains stained,bed small and bedside wall light had a shade that hung over the bed so you constantly hit it! ,paintwork in hallway a mess and broken window too,never left a hotel so early in the morning,staff apologised when we said it was terrible but clearly used to this as not overly concerned! Definitely won’t be back

well located, good staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

good experience although missing a bit of a gym area.

Average overnight rooms for a hotel that has so much character and charm

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I've stayed at the hotel twice over the past couple of months for work events, and on both occasions the rooms I stayed in were very average, which disappointed me given how much character and charm is around you as you walk through the hotel. On the first occasion I was given single room, it was dull, not inviting at all, and smelt of damp, I was moved to a double room, which was nicer, but the shower was dirty, water was not draining away, and dirt and hair was repeating back up through the plughole, and there was black mould around the shower and bath. The second occasion, I was in a double room, but it had no character, felt very cold and not welcoming. The shower was better, but every time the person next door used the shower there was a constant loud vibrating noise coming from the pipes which did not stop until they turned off the shower. The team and meeting rooms, are brilliant, it feels like the rooms need investment to stay attractive to new and returning Customers.

Ye good stay

Customer review rating 4.0/5

Laura Solo - Confirmed reviews ALL

Really good central hotel to the shops which was ideal. Room was a bit worn but was very clean. Staff really lovely people

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Other web-users rate our hotel

  • 691 reviews 9.2/10 Location
  • 1,028 reviews 6.4/10 Room
  • 856 reviews 9/10 Service
  • 15 reviews 7.1/10 WiFi
  • 481 reviews 5.9/10 Comfort
  • 368 reviews 7.5/10 Breakfast
  • 337 reviews 6.5/10 Cleanliness
  • 275 reviews 4.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.