Mercure Bolton Georgian House Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 331 reviews

Mercure Bolton Georgian House Hotel - Image 1
Mercure Bolton Georgian House Hotel - Image 2
Mercure Bolton Georgian House Hotel - Image 3
Mercure Bolton Georgian House Hotel - Image 4

Description

Hotel extras

  • On-site a gym-only facility

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

Our accommodation(s)

Book this hotel
Room 1

Classic bedroom with 2 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 199 m² / 2142 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 199 m² / 2142 sq ft
  • Bedding 2 x Single bed(s)

Classic family bedroom for 2 adults and 2 children, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 2 children.

Max. number of persons
4
Area
From 267 m² / 2873 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk

Classic bedroom with 1 single bed, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 1 adult.

Max. number of persons
1
Area
From 172 m² / 1851 sq ft

Bedding

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk

Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

Max. number of persons
2
Area
From 355 m² / 3821 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Flexible showerhead
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk

Our best room! Superior suite with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

Max. number of persons
2
Area
From 296 m² / 3186 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk

Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road, Blackrod
BL6 5RU BOLTON
United Kingdom

GPS:53.576499, -2.560394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 91 rooms
  • 2 rooms for people with reduced mobility
  • 91 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

10 Meeting rooms

Family

Services for children

  • Green area

Well-being

Feel Good Gym

  • On site
  • On site

BRASSERIE RESTAURANT

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Cooking style
International
Capacity
135

Other informations

Services

  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Visa

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

THE BAR

Non contractual photo

Other informations

Services

  • Free Wireless internet (WiFi)

Payment

  • Cash

Enjoy one of our superb cocktails in the stylish surroundings of The Bar. Relax before or after your meal, soak up the tranquil atmosphere or use it as the perfect place to meet friends.

Start your morning with a choice of breakfasts in the Brasserie Restaurant from 07:00 - 10:00

Our onsite Feel Good Gym a great place to work out when staying at the hotel.

Celebrate your big day sipping champagne in landscaped rose gardens. For ceremonies and receptions, choose from 3 reception suites, The Windsor, Rivington Park & Central Avenue. The Windsor is the largest, catering for up to 250 for an evening party.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  331 reviews

Customer review rating 0.5/5

Angela B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Marlen D. Couples - Confirmed reviews ALL

Great to see your recent review thank you Marlen

Customer review rating 1.5/5

David I. Couples - Confirmed reviews ALL

Thank you for your recent review David. I am sorry to see your comments especially around the breakfast, this is not the usual feedback that we receive in this area, please accept our sincere apologies that you felt this let us down on this occasion.

Customer review rating 4.0/5

Melvin T. Couples - Confirmed reviews ALL

Great to see that Lydia looked after you in the breakfast area. Thank you for taking the time to leave your review.

Customer review rating 1.5/5

Martin B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Marlen D. Couples - Confirmed reviews ALL

We had an amazing stay! First the lovely lady at reception who checked us in deserves a shout out sadly I didn't ask for her name, but she was so so lovely! The room was huge and very clean, with the most comfortable bed and I personally loved that we had a bathtub, which is not that common in hotels anymore. Sadly. The area is quiet and if you do not have a car it might be a bit inconvenient but the hotel has free parking and the area is great for a walk. Breakfast was brilliant! Again, the breakfast lady was very sweet and helpful! The fruit bar was my favourite and I couldn't get enough of the hot chocolate :-) I would absolutely come again in a heartbeat!

Great to see your recent review thank you Marlen

Customer review rating 1.5/5

David I. Couples - Confirmed reviews ALL

Have stayed on many occasions over many years. Facilities closed (have been for a while) all areas and rooms becoming dilapidated , breakfast on Saturday was an absolute disgrace nothing available lots of guests no organisation ( we checked out immediately and went and ate somewhere else.

Thank you for your recent review David. I am sorry to see your comments especially around the breakfast, this is not the usual feedback that we receive in this area, please accept our sincere apologies that you felt this let us down on this occasion.

Customer review rating 4.0/5

Melvin T. Couples - Confirmed reviews ALL

Dedicated staffs with excellent hospitality. All their staff are kind and helpful. Spacious car park is a plus. I would like to mention Jumain, Clara, and Jula from the front office for their services and customer service. Additionally, Lidia, the breakfast staff, needs a special mention. We were a bit late for breakfast on the second day due to our confusion about the timing on weekends and weekdays. When we reached for breakfast, everything was closed. Seeing our disappointment, Lidia was so kind to take extra efforts and prepare breakfast for us. Really appreciate the service.

Great to see that Lydia looked after you in the breakfast area. Thank you for taking the time to leave your review.

Customer review rating 1.5/5

Martin B. Solo - Confirmed reviews ALL

On my second evening decided to eat in your lounge, sat in there for one hour and was completely ignored so walked out. Upon returning to my room decided to try the room service of soup and sandwich as advertised in the room. Once through to the kitchen was told the information was out of date and there was no food available.....end result I had no food that night. The radiators in the room constantly clicking even when not on. Saturday night there was a wedding function, in my corridor games were taking place with the children, in the early hours of Sunday morning and it was a guy making g all the noise.....total disregard for other paying clients.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.0/5

Wendy O. Families - Confirmed reviews ALL

Stayed here while visiting family and what can I say I expected more from a Mercure. There was damp and peeling paint in the bathroom, the shower tools ages to get hot and then made a pool of water over the fall. The rooms needed tlc marks on the walls, a musty smell in the room. The bed was not comfortable nor the pillows to be fair I should have stayed in a premier inn would have had better nights sleep and the rooms in better condition. Some money needs to be spent in this hotel. Breakfast there was 1 person on was never greeted, anyone could have walked in and had breakfast without paying. The first morning there was plenty of clean tables and food was hotel. Coffee was awful though would expect better for the price paid for breakfast. On the Sunday morning hardly any clean tables and 1 member of staff just moping around not really doing anything. Was never approached by a member of staff this morning either! For what we paid I expected more and I’ve stayed in Mecure hotels in the past and had been a lot better quality. I will say this is my last time staying there!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.0/5

Kathryn D. Friends - Confirmed reviews ALL

A pleasant stay which was improved by Irene ( I think her surname was Harper) who was exceptionally helpful and worthy of mention.

Great to see your recent review thank you for taking the time.

Customer review rating 4.0/5

Richard C. Business - Confirmed reviews ALL

My room was clean and well appointed, and the bed was good and firm and comfortable, but th shower and cold and low pressure, so that was disappointing

Thank you for taking the time to provide your recent review following your stay with us here at the hotel.

Customer review rating 2.0/5

Ian B. Families - Confirmed reviews ALL

We stayed at your hotel last September for 4 nights with our dog and never had a problem, but this time we did not have a satisfactory stay. Last year our dog was allowed to accompany us in the breakfast area just inside the restaurant even the staff came over and complimented us on how well behaved she was, even petting her. There was also another dog in there. This time however we sat in the same place and ordered our breakfast which was advertised as buffet breakfast but it was not. Whilst I was getting beverages for my wife and myself my wife was told to leave the area, l came back to an upset wife and a woman telling us dogs had never been allowed in this area we were told to leave and I refused as our breakfast was due. There are no signs restricting dogs anywhere in the hotel, in fact you claim to be pet friendly. We intend to complain to your head office in writing. My wife wanted to leave the hotel immediately and go elsewhere but I managed to calm her down as we were visiting her seriously ill brother in chorley hospital. Don't send me your usual bog standard reply as I have seen them on other reviews

Thank you for taking the time to provide your review, We do provide a separate area for guests with dogs located near to the restaurant. We do change to a plated breakfast when numbers in house are lower, this is due to the breakfast being cooked to order rather than having a buffet sitting and losing temperature. The team did try to liaise with you whilst in the dining area and advise it was assistance dogs only. We have reinstated the signage as a visual for guests with dogs at the hotel. I am sorry if this caused some confusion during your stay on this occasion.

Customer review rating 4.0/5

Roger P. Couples - Confirmed reviews ALL

We enjoyed our 5 days in a superior suite, which had a separate small lounge. The staff were very helpful. Breakfasts good. However, the general hotel decor was somewhat tired.

Customer review rating 2.0/5

Jackie W. Solo - Confirmed reviews ALL

Sort out beer & breakfast

Dear Jackie, Thank you leaving us a review, i can see you booked another 14 nights at the hotel, if you have any further issues please could you reach out to one of the managers at the hotel, who would be more than happy to resolve any issues you have, please give us a chance to make it Right before leaving a review Thank you

Customer review rating 2.0/5

Julie G. Couples - Confirmed reviews ALL

Bedroom was lovely with sofa and lots of extras, tea and coffee facilities, boxes of tissues, fan, iron and ironing board, hairdryer, toiletries. Breakfast in the restaurant was really good, take away cups available for hot drinks, beautiful selection of fruit, yoghurt and granola as well as pastries, hot selection and cereals. Evening meal was in the bar, people vaping inside without staff asking to go outside even though they were sat opposite the open door where people were smoking. No staff to give any instructions on if we sat anywhere or to provide menus. One menu between 10 tables and no clear guideline on the two course meal included in our booking and had to ask twice to find out what we could order. Glass of prossecco was included in deal that we did not get. No staff to take order, when we finally ordered it took 25 mins to get 1 starter, another 20 mins before someone asked if we were ready for mains, a further 30 mins for main to arrive. The lasagne is clearly a microwave meal of slop which they forgot the chips, the hunters chicken was nice however the centre of the chicken was cold yet the chips were piping hot ( very good chips but surely chicken should be hotter than chips??) Another 40 minutes before the plates were taken and asked if we were ready for dessert. Cheesecake with blueberry compote was ordered but came with mixed frozen berries and chocolate sauce???? By this time we were so fed up with the poor service and no staff to query the errors in meals that we gave up and left. If we had to pay for this meal at the time rather than pre paid with room there is no way we would have payed full price for this meal.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Lauren P. Couples - Confirmed reviews ALL

Lovely comfortable stay would recommend

Great to see your recent review thank you for taking the time.

Customer review rating 4.0/5

Tom A. Friends - Confirmed reviews ALL

A quiet and well presented retreat, staff were attentive and efficient.

Great to see your review thank you for taking the time.

Customer review rating 4.0/5

Pollyanna P. Solo - Confirmed reviews ALL

Lovely welcome after a long drive. Quiet location and comfortable room.

Great to see your review thank you for taking the time.

Customer review rating 5.0/5

Susan G. Solo - Confirmed reviews ALL

Reception staff friendly. Maintenance man very quick to come and help me with my tap. Enjoyed my stay

Thank you for taking the time to provide your recent review :)

Customer review rating 4.5/5

Steve M. Friends - Confirmed reviews ALL

A lovely location with great views. Relaxing atmosphere with lots of places to sit and chat with friends. Good value with helpful friendly staff.

Great to see your recent review Steve. Thank you for taking the time.

Customer review rating 2.0/5

Ailidh W. Families - Confirmed reviews ALL

Room was a good size and clean but the windows were terrible, they let in so much noise that I had to check if they were actually just open. As a result me and my husband both had an awful sleep due to noise from the road outside. Breakfast again was fine, nothing special but not bad. Staff were nice!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Jane F. Business - Confirmed reviews ALL

I was driving up to Scotland. The first part of my drive took 5 hours and so I broke the journey at Bolton which was very well located for the onward part of my journey.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Julie D. Solo - Confirmed reviews ALL

Although I couldn't fault.the room.at all, the disappointing breakfast and poor desk service, spoilt my stay

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Other web-users rate our hotel

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  • 1,082 reviews 9.3/10 Service
  • 14 reviews 4.7/10 WiFi
  • 320 reviews 7.5/10 Breakfast
  • 293 reviews 6.5/10 Cleanliness
  • 255 reviews 4.6/10 Vibe

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