Mercure Bolton Georgian House Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 308 reviews

Mercure Bolton Georgian House Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • On-site swimming pool, jacuzzi, spa and gym facilities

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

Our accommodation(s)

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Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road, Blackrod
BL6 5RU BOLTON
United Kingdom

GPS:53.576499, -2.560394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BRASSERIE RESTAURANT

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  308 reviews

TripAdvisor Rating  4.0/5  1,036 reviews

Certificate of excellence 2023

In need of urgent refurbishment

Customer review rating 2.5/5

Marek Families - Confirmed reviews ALL

We, a family of 4, stayed in this hotel for 2 nights. The standard of this hotel is well below comparable ones on the continental Europe. Moulds in the toilet, 2 taps in sink and bath from 80s. In positive side, staff was nice and very helpful, especially breakfast lady. Not recommend for staying for more than 2 nights.

Dear marek m., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am also sorry to see that you felt the stay was too long whilst here with your family. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Would not stay again

TripAdvisor rating 1.0/5

michaelah161 TripAdvisor review

From start to finish except for the breakfast staff everything was awful The room which was advertised as a privilege room the walls needed painting the bathroom had seen better days the bed was so uncomfortable and the pillows where like bricks very poor nights sleep The bar staff didn’t have a clue especially the evening one who argued with us when we informed her she had given us the wrong wine she was very rude Breakfast was either cold or over cooked however the staff at breakfast where lovely and very helpful the rest of the staff should take a leaf out of their book Another disappointment which you are not informed about is the pool is used for swimming lessons so half the pool is not in use for guests Was glad we had only gone for one night would never stay again

Thank you for your review Michaelah161 I am sorry to see the comment that your reviews mentions. These are certainly not the comments and feedback we are used to here at the hotel as I hope you will see from recent posts. In relation to the swimming pool if we do have any lessons in place we ensure this is kept to a single lane for guests to have use of the rest of the pool, sauna's, Jacuzzi and steam room. I will be sure to pick up the point you raised about your wine with the team. and apologies if you felt the staff member spoke with you abruptly. Yours Sincerely

great Staff and breakfast

Customer review rating 3.5/5

Ally Business - Confirmed reviews ALL

I am a regular guest ( through an organisation for work). Disappointed to get a twin room but accepted it. Bed moved whenever I turned over. It was roasting hot and there were no fans. At least three items were unavailable on what is a very limited bar menu - burger was delicious though it has to be said but I was really looking forward to fish and chips. Lovely friendly young bar staff and reception and breakfast staff are always outstanding.

Dear Allyson L., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Made our wedding outstanding.

TripAdvisor rating 5.0/5

Nicola L TripAdvisor review

We had our wedding here on Saturday. All we can say is wow!! It was amazing from start to finish, the service was outstanding, as was the food and everything else. We would like to say a huge thank you and show our gratitude to Rochelle our wedding planner. She went above and beyond from start to finish and her support was outstanding. We will definately recommend her and the Hotel.

Great to see your recent review and a lovely name mention for our Rochelle in the Wedding and Events. Also so lovely to see that you would recommend both Rochelle and the hotel to future bookings and events. Thank you once again for taking the time.

Finlay wedding

TripAdvisor rating 5.0/5

Melissa P TripAdvisor review

We had our special day on the 2nd September it was everything we wished for and more staff were amazing with me and my bridesmaids the night before the wedding they made sure we had everything we needed and supplied us all with pastries and Prosecco on the morning, Rochelle and Chris were fantastic with us the whole day of the wedding making sure everything ran smoothly our only downfall was the dj we found him flat and could be quit rude at times when our guest were asking for songs to be played. Everything else was perfect would defo reccomend the venue our room was also dressed to perfection we used Donna Kelly wedding events for this. Lots of love the Finlay Family ❤️

Good Afternoon Firstly thank you for taking the time to provide your recent review following your visit to us here at the hotel. Some lovely feedback there for me to share with the team, especially nice to see the name mentions for both Chris and Rochelle. I will also be sure to show Donna your review too. We hope that you will visit the hotel again soon for a future stay and a trip down memory lane. Kind regards

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Other web-users rate our hotel

  • 190 reviews 9.2/10 Location
  • 644 reviews 5.7/10 Room
  • 581 reviews 8.6/10 Service
  • 19 reviews 2.2/10 WiFi
  • 298 reviews 4.8/10 Cleanliness
  • 249 reviews 7.7/10 Breakfast
  • 209 reviews 4.7/10 Food
  • 206 reviews 3.6/10 Amenities

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