Mercure Bolton Georgian House Hotel 3 stars

We, a family of 4, stayed in this hotel for 2 nights. The standard of this hotel is well below comparable ones on the continental Europe. Moulds in the toilet, 2 taps in sink and bath from 80s. In positive side, staff was nice and very helpful, especially breakfast lady. Not recommend for staying for more than 2 nights.

From start to finish except for the breakfast staff everything was awful The room which was advertised as a privilege room the walls needed painting the bathroom had seen better days the bed was so uncomfortable and the pillows where like bricks very poor nights sleep The bar staff didn’t have a clue especially the evening one who argued with us when we informed her she had given us the wrong wine she was very rude Breakfast was either cold or over cooked however the staff at breakfast where lovely and very helpful the rest of the staff should take a leaf out of their book Another disappointment which you are not informed about is the pool is used for swimming lessons so half the pool is not in use for guests Was glad we had only gone for one night would never stay again

I am a regular guest ( through an organisation for work). Disappointed to get a twin room but accepted it. Bed moved whenever I turned over. It was roasting hot and there were no fans. At least three items were unavailable on what is a very limited bar menu - burger was delicious though it has to be said but I was really looking forward to fish and chips. Lovely friendly young bar staff and reception and breakfast staff are always outstanding.

We had our wedding here on Saturday. All we can say is wow!! It was amazing from start to finish, the service was outstanding, as was the food and everything else. We would like to say a huge thank you and show our gratitude to Rochelle our wedding planner. She went above and beyond from start to finish and her support was outstanding. We will definately recommend her and the Hotel.

We had our special day on the 2nd September it was everything we wished for and more staff were amazing with me and my bridesmaids the night before the wedding they made sure we had everything we needed and supplied us all with pastries and Prosecco on the morning, Rochelle and Chris were fantastic with us the whole day of the wedding making sure everything ran smoothly our only downfall was the dj we found him flat and could be quit rude at times when our guest were asking for songs to be played. Everything else was perfect would defo reccomend the venue our room was also dressed to perfection we used Donna Kelly wedding events for this. Lots of love the Finlay Family ❤️