Mercure Bolton Georgian House Hotel 3 stars

Customer review rating 3.9/5 1,862 reviews
Mercure Bolton Georgian House Hotel
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Hotel extras

  • Within 1.5 miles of Horwich Parkway station

  • On-site swimming pool, jacuzzi, spa and gym facilities

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium

  • Nine function rooms for up to 300 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Hairdressing salon
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road
Blackrod
BL6 5RU
bolton
united kingdom

Check-in from 14h00

Check out up to 12h00

  • By plane

    MANCHESTER INTL At 48.28km / 30 miles

  • By train

    HORWICH PARKWAY At 2.74km / 1.7 miles

  • By train

    HORWICH PARKWAY STN At 2.74km / 1.7 miles

GPS :53.576499, -2.560394

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Rooms at the back of the hotel offer lovely views over the West Pennine Moors. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slipp ers.

Accessible room

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 195
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
Accessible room

Classic room with 2 single beds

  • Max. number of persons: 2
  • Area: From 199
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic family room for 2 adults and 2 children

  • Max. number of persons: 4
  • Area: From 267
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic room with 1 single bed

  • Max. number of persons: 1
  • Area: From 172
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 355
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe

Superior suite with 1 double bed

  • Max. number of persons: 2
  • Area: From 296
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

BRASSERIE RESTAURANT

Type of cuisine: International

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Bar

Photo non contractuelle / Strictly non binding

The Bar offers a range of wines, beers, cocktails, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 453

  • Maximum capacity: 275 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Mercure Bolton Georgian House Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,862 reviews

tripadvisor

TripAdvisor Rating 3.5/5

843 reviews

loud music

Customer review rating 3.9/5

Steve Couples - 19/02/2020 Confirmed reviews ALL

from the start with no heating in the accessable room to the party that had very loud music on saturday night that not finished until 1.00am that was pounding through the room.

Dear Stephen A., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I was sorry to read you were disturbed by the event we were hosting and I will follow up with Reception to see if we could have better allocated your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manger

Decent stay

Customer review rating 3.9/5

Anonymous Families - 19/02/2020 Confirmed reviews ALL

Bedroom tired top window loose and rattling so put paper on to stop this rest of stay good food good also the bed and bathroom

Dear David R., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback although I will address that Window. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manger

Terrible shower

Customer review rating 3.9/5

Anonymous Families - 19/02/2020 Confirmed reviews ALL

Staying for family members’ 60th - shower stopped working in mid flow so had to finish shower by running bath and this in a so called ‘privilege’ room.

Dear Paul G., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with that shower as this is not a common problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manger
Customer review rating 3.9/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

No hot water, noisy radiators rock hard bed noisy dogs poor breakfast not value for the charge room tired

Dear Simon H., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Excellent

Customer review rating 3.9/5

Dean R. Business - 18/02/2020 Confirmed reviews ALL

Excellent stay with the most pleasant staff :-)

Dear Dean R., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manger

Good stay

Customer review rating 3.9/5

Annie Couples - 17/02/2020 Confirmed reviews ALL

It has been lovely. Staff are very attentive. Only one criticism is that the hotel could do with modernising.

Dear Aneesa A., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did note your comment around investment/modernizing and I will share that with the owners as yours is not the only comment of that nature. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Lovely room

Customer review rating 3.9/5

Susan G. Solo - 12/02/2020 Confirmed reviews ALL

Lovely room, warm clean and good lighting. Bath / shower were also well positioned and felt safe using them.

Dear Susan g., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

A Hidden Gem with great staff

Customer review rating 3.9/5

David R. Couples - 30/01/2020 Confirmed reviews ALL

I booked a two day deal with dinner and bottle of wine included for the first night. I had requested upgrade to Privilege Room for extra £20 per night. When we arrived, the boiler in Privilege Room part of the hotel wasn't working so we were transferred to another room, nice and warm. The staff were all excellent throughout our stay, particularly Irene and Marina in the Bar and Karen the Aromatherapist who provided high quality massages (highly recommended!). The quality of food was 1st class and we chose from the Table D'hote menu (£22 for 2 courses) on the first night. The second night we chose from the more expensive menu, again good quality but not recommended for travellers on a tight budget. There is free WiFi in the hotel but you may find 4G is faster. Strangely we didn't see any families using the hotel during our stay (unusual bearing in mind the indoor pool). There is a gym, saunas, steam Room and spa bath. The hotel seems to be popular with business customers. Yes, the bathrooms are a bit dated and the shower/curtain can puddle on the bathroom floor. However the beds are comfortable and rooms adequately equipped. The highlight of this hotel is the staff who make every effort to make your stay enjoyable and are a credit to the Mercure Hotel chain.

Dear David R., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Irene and Marina in the Bar and Karen the Aromatherapist. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Great stay as always

Customer review rating 3.9/5

Anonymous Solo - 29/01/2020 Confirmed reviews ALL

The situation of the room I requested was not available, but I was very satisfied with the one I got. Unfortunately, there was no chair in my room to sit and have a cuppa, but 3 beds!!! Strange. However the manager brought me one .

Dear Sylvia s., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Satisfactory

Customer review rating 3.9/5

Kevin B. Families - 28/01/2020 Confirmed reviews ALL

Really helpful and friendly staff; food was good and reasonably price (relative to other typical hotel prices). Unfortunately like most hotels these days room and health club changing rooms are tired and in need of a refresh. Pool was dimly lit and needed broghtenibf up.

Dear Kevin B., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did note your comments around investment and I do know this is something the owners are currently looking at. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Great location and very convenient for our visit.

Customer review rating 3.9/5

Ap Families - 27/01/2020 Confirmed reviews ALL

We were here from overseas to visit relatives and friends. We have stayed here on numerous occasions and find the hotel comfortable and convenient for our needs. Helpful and friendly staff. Would have no hesitation staying here in future.

Dear Andrew p., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Quite poor service

Customer review rating 3.9/5

Jana R. Business - 26/01/2020 Confirmed reviews ALL

Breakfast buffet was not quite rich and even out of the scarce selection some items were missing around 7 a.m. The staff in the lobby bar let me sit there for 15 mins without indicating that if I wanted to eat something, I would need to order at the bar.

Dear Jana R., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will follow up with the Chef to why we were not ready to serve breakfast by 7am as that is not like us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Good stay

Customer review rating 3.9/5

Alistair H. Business - 22/01/2020 Confirmed reviews ALL

Stay was good and room was well appointed. Only disappointment was shower was unable to maintain a decent tempreture and sporadically went cold!

Dear Alistair H., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did note your comment around the shower, thank you for highlighting this and I with have the thermostat replaced today. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

I was disappointed at the 'tiredness' of my room

Customer review rating 3.9/5

Anonymous Business - 14/01/2020 Confirmed reviews ALL

The one area that needs improvement is the decor and layout of the room itself. I was in room 550 on the ground floor; it was quiet, I slept well as the bed was comfortable, but: - the room itself felt tired and old - there was much chipping and deterioration in the painting; floorboards etc - the bathroom felt old and 'grubby' - the room had three beds, which felt strange for a sole occupancy, and I had to crawl over one of the beds to close/open the curtains

Dear Christine R., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will share your comments around investment with the owners with a view to continuing bedroom improvements. We appreciate your sharing your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Convenient location to help celebrate a special birthdya

Customer review rating 3.9/5

Janet Friends - 13/01/2020 Confirmed reviews ALL

The room was clean and comfortable. Nice bathroom with loads of hot water. The staff were friendly and very helpful. As the hotel was not full a room with a better view would have been appreciated. Good breakfast though a bit pricey at £11. Bar definitely pricey.

Dear Janet S., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did note your comment on Breakfast pricing, yours is not the first and I will pass that back to the central team that set our prices. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Nice hotel with friendly staff but overpriced drinks

Customer review rating 3.9/5

Kevin S. Families - 11/01/2020 Confirmed reviews ALL

For a short stay hotel it's fine but drinks and food are priced for business guests rather than a standard guest. I'd only recommend as a business guest

Dear Kevin S., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet all your expectations; please allow me to express my apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will pass your comments on to the central office that set the pricing. We appreciate your sharing your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Mr

Customer review rating 3.9/5

Alan G. Families - 08/01/2020 Confirmed reviews ALL

Satisfactory but could have been better

Dear Mr G., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your all your expectations; please allow me to express my apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Peter

Customer review rating 3.9/5

Peter R. Families - 06/01/2020 Confirmed reviews ALL

A pleasant and comfortable stay. Comfortable bed, most satisfactory breakfast and evening meal along with very pleasant service. Hotel in need of upgrading as rather dated and shabby in areas especially paintwork.

Dear Peter R., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and the points around investment with the owners. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Not to the normal standards

Customer review rating 3.9/5

B. Couples - 02/01/2020 Confirmed reviews ALL

Not what I paid for this weekend stay. The restaurant was closed, we were told to eat in the bar area, normally I eat in the restaurant. Menu, WHAT menu, was told that there was NO MEAT dishes available!!!!, NO FISH dishes available,NO BURGERS,?????. What can I order, answer from waitress,will see what the chief has left in the fridges We ended up with a very poor standard of a frozen cod in soggy batter no chips, instead left over potatoes wedges, with half of a cold tomato. All severed after waiting an HOUR, to top this breakfast was not much better, coffee and hot water machine not working, no croissant, waited again for service, a poorly cooked scrambled eggs. Informed manager of my dissatisfaction. One bath towel only,

Dear David B., Thank you again for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have followed this up with the team after our conversation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

A great hotel for the price

Customer review rating 3.9/5

Anonymous Families - 30/12/2019 Confirmed reviews ALL

I have stayed many times and this visit was better as staff appear to have changed and are much better

Dear mathew d., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager
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