Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 3.7/5 528 reviews

Mercure Bradford Bankfield Hotel - Image 1
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Description

Hotel extras

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

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Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  528 reviews

Customer review rating 4.5/5

Paula B. Solo - Confirmed reviews ALL

Every staff member was pleasant and friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.5/5

Felicity C. Solo - Confirmed reviews ALL

The room had not been thoroughly cleaned with dirt on the carpet. The radiator was visibly broken and very hot with no ability to change this. Interiors are worn and dated.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.0/5

Paul F. Friends - Confirmed reviews ALL

Room ok breakfast disgracefull

Thank you for your feedback. We’re pleased to hear that you found the rooms satisfactory, however we are very sorry to learn about your breakfast experience on Saturday. Serving cold food is completely unacceptable, and we understand your frustration, especially after bringing the issue to our attention. Please accept our sincere apologies for the disappointment caused. Your comments have been shared with the kitchen and management teams to ensure this does not happen again. We truly appreciate you taking the time to let us know.

Customer review rating 3.5/5

Vicky T. Couples - Confirmed reviews ALL

A pleasant setting and friendly staff. The breakfast hot buffet was not very appetising and an order for a poached egg produced a very soggy egg. The bathroom was a little tired with a cracked loo.

Dear Vicky T., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed the pleasant setting and found our staff friendly and welcoming. However, we are sorry to learn that the breakfast buffet and poached egg did not meet your expectations, and we apologise for the condition of the bathroom facilities in your room. Your comments have been noted and will be shared with the relevant departments to help us improve our guests’ experience. We appreciate your feedback and hope to have the opportunity to welcome you again in the future. Kind regards, Reception Team

Customer review rating 4.5/5

D M. Families - Confirmed reviews ALL

Breakfast was excellent. Accessible room just the job for an 80+ year old.

Dear D M., Thank you very much for your lovely review. We are delighted to hear that you enjoyed the breakfast and that the accessible room suited your needs perfectly. We truly appreciate your feedback and hope to welcome you back again in the future. Kind regards, Reception Team

Other web-users rate our hotel

  • 531 reviews 9.5/10 Location
  • 1,488 reviews 5.9/10 Room
  • 1,894 reviews 8.7/10 Service
  • 11 reviews 8.2/10 WiFi
  • 658 reviews 4.3/10 Cleanliness
  • 465 reviews 7.8/10 Breakfast
  • 440 reviews 4.9/10 Vibe

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