Mercure Bradford Bankfield Hotel 3 stars

Really lovely stay, everyone was so nice and helpful. Room service was great and the room was so clean.

Very friendly and helpful staff. The large salmon and halloumi salad I ordered to my room was excellent. This is the first hotel I've stayed in during the pandemic that has continued offering food which was a very pleasant surprise.

Often when you pay a little more for a better grade of hotel you don't seem to gain much for the money paid. This is certainly the case with this hotel. We arrived late and the signage for finding the front door was poor. The receptionist seemed under trained and the check-in process was a bit painful (even after taking into account the issues around Covid) The room was nice, but obviously someone at some point had damaged the interconnecting door between my room and the next, with a fairly bodged repair job undertaken. That didn't look all that secure. There was no stand or surface to put a suitcase on, forcing me to put it on the floor. I paid a little more to stay here rather than the nearby Ibis, however I'm not convinced it was value for money. Prior to arrival I tried to call the hotel twice to say I would be late, both times the phone was not answered.

Rooms was very nice. Awoken at 2am, not sure what but my colleague was woken up in the next room as well. We got in too late to enjoy a meal or a drink. Very glad there was tea in the rom.

I stayed at the hotel during the early stages of the coronavirus outbreak. The staff were really professional and friendly at the same time - making sure the hotel was clean and keeping guests informed. Thanks for being so accommodating.

Very helpful staff and food satisfactory. The shower over the bath not suitable for the elderly.

Visiting family for a short stay, we booked a family room with a travel cot. The room was large enough for a double bed, a single bed and the travel cot that we requested which was all set up when we arrived. The room was spacious, clean and comfortable. Check in and check out was hassle free and all of the staff that we met during our stay were polite, courteous and professional. Breakfast service was great and the cooked to order cooked breakfast was tasty. Overall a nice short stay and we will certainly stay again if we are in the area

Lovely room, well located for our day/evening out and polite staff.

Reception staff and waitress at breakfast were friendly. Hotel is tired and tatty. Room was NOT spotlessly clean. The bedside light did not work and the room was dusty and needed a deep clean. No tea or coffee just 2 dirty mugs and a kettle.... Not ideal when I could have stayed in Premier Inn for same price and better standard. Overall Housekeeping is letting the hotel down.

We only stayed 2 nights me and my three children we loved the look and the room was beautiful the building was beautiful full of history the staff were amazing and had it not rained maybe one of the most beautiful memories I could of made we only went for a little break away frm home we felt like kings and queens

We booked 10 rooms as it was my partners birthday and the rooms were beautiful and clean, beds were comfy and the staff were so polite and couldn't do enough for us.

Everyone single member of staff went out of their way to be helpful and pleasant. Everything from the food, room, staff and price was excellent.

Great service from all of the staff we encountered. The hotel is in a Lovely setting with plenty of parking .

Fully met expectations based on our previous guest experiences but in addition, particularly satisfied with breakfast on this occasion

very nice I was at the Mecure for a week - easy to park , staff very helpful overall very nice