Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 3.7/5 530 reviews

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Mercure Bradford Bankfield Hotel - Image 1
Mercure Bradford Bankfield Hotel - Image 2
Mercure Bradford Bankfield Hotel - Image 3
Mercure Bradford Bankfield Hotel - Image 4
Bradford Road, West Yorkshire, BD16 1TU BINGLEY, United Kingdom

Description

Hotel extras

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

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Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  530 reviews

TripAdvisor Rating  3.3/5  1,271 reviews

Great Christmas stay

TripAdvisor rating 5.0/5

Dreamer24246951090 TripAdvisor review

Brilliant service throughout, the staff couldn't do enough for us. Our room was very nice and cosy, brilliant large bed. My food allergy was taken into consideration and thete wete no problems. We all had a little gift on Christmas day!

Dear Guest, Thank you so much for your wonderful review. We are absolutely delighted to hear that you received brilliant service throughout your stay and that our team looked after you so well. It’s great to know you found your room cosy and comfortable and enjoyed the large bed. We’re especially pleased that your food allergy was handled with care and that everything went smoothly for you. We’re also glad you enjoyed the little Christmas gift – it’s lovely to hear it added to your experience. Thank you again for your kind feedback, and we truly hope to welcome you back very soon. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Awful!!

TripAdvisor rating 1.0/5

Andrew Q TripAdvisor review

This hotel does not do the Mercure name any favours at all. The whole place is run down and in urgent need of a refurbishment. My room was smallish and old fashioned, with a mixture of types of old furniture in poor condition. The chair had marks on it, the heater had one wheel missing and the other broken altogether, the basin had lamination splitting and peeling, the timber around the window was degrading and peeling, there were water stains and dust on the fittings. Luckily I was only there for one night and only paying £42. We were offered a free drink if we lodged a review so the barman watched as we went through the process before he would give us our drink. The bar was small and dominated by a large TV. We had our drink in a corridor outside. The shower water pressure was weak and the temperature luke warm. I opened the window to see smouldering pile in the garden that was apparently a bon fire the night before. It was like the end of the world. Breakfast was actually OK with a wide variety of typical options including eggs, bacon and croissants.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your experience did not meet the standards you rightly expected from a Mercure hotel. Your comments regarding the condition of the room, furniture, heating, bathroom fittings, and general maintenance are very concerning, and we sincerely apologise for the disappointment this caused. Please be assured that this feedback has been escalated to our management and maintenance teams for urgent review. We are also sorry to hear about your experience in the bar area and the discomfort caused by the surrounding environment. This is not the welcoming atmosphere we aim to provide, and your comments will be addressed with the relevant teams. On a positive note, we are pleased that you found the breakfast to be enjoyable with a good selection available. We truly appreciate you acknowledging this. Once again, we apologise for the shortcomings during your stay and thank you for bringing these matters to our attention. Your feedback is invaluable as we continue to work on improvements. We hope you may consider giving us another opportunity in the future to offer you a much better experience. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 2.5/5

Patrick D. Couples - Confirmed reviews ALL

Check-in key collection chaotic. Dining room cold. Disabled parking not near entrance. Room fine and a bed for the night in a 'difficult' building.

Dear Patrick, Thank you for taking the time to share your feedback. We’re pleased to hear that your room met your needs for your stay. However, we are very sorry for the challenges you experienced with check-in, the temperature in the dining room, and the location of the disabled parking. Your comments have been shared with our management team so that we can review these areas and make improvements where possible. We appreciate your feedback and hope to have the opportunity to provide you with a smoother experience in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Parking

TripAdvisor rating 1.0/5

Stephen F TripAdvisor review

Stopped to enquire about room rates and availability for some customers of ours and recieved a parking fine, beware, will not be using this hotel

Dear Guest, Thank you for bringing this to our attention, and we are very sorry to hear about this frustrating experience. Please accept our sincere apologies for the inconvenience caused with the parking fine while you were simply enquiring about room availability. This is certainly not the impression we wish to give, and we fully understand how upsetting this must have been. Our car park is managed by a third-party parking company, and registration is required even for short visits. However, this should have been clearly explained to you, and we are sorry that this did not happen on this occasion. Once again, we apologise for your experience and hope you may reconsider using the hotel in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 5.0/5

Andy B. Solo - Confirmed reviews ALL

The room was nice and the staff was very friendly. The food was very tasty

Dear Andy, Thank you for your lovely review. We’re delighted to hear that you found your room nice, our staff very friendly, and that you enjoyed the food. We truly appreciate your feedback and hope to welcome you back to the Mercure Bradford Bankfield Hotel again soon. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

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Other web-users rate our hotel

  • 503 reviews 9.3/10 Location
  • 1,438 reviews 5.9/10 Room
  • 1,851 reviews 8.7/10 Service
  • 9 reviews 5.9/10 WiFi
  • 623 reviews 4.4/10 Cleanliness
  • 434 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.