Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 3.7/5 531 reviews

Best price
guarantee
Mercure Bradford Bankfield Hotel - Image 1
Mercure Bradford Bankfield Hotel - Image 2
Mercure Bradford Bankfield Hotel - Image 3
Mercure Bradford Bankfield Hotel - Image 4
Bradford Road, West Yorkshire, BD16 1TU BINGLEY, United Kingdom

Description

Hotel extras

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  531 reviews

TripAdvisor Rating  3.3/5  1,272 reviews

Customer review rating 4.0/5

Bruce H. Couples - Confirmed reviews ALL

The hotel was the ame as before. The staff really try hard, but the fabric is in need of renovation

Dear Mr H., Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you found our team to be hardworking and committed, and your kind comments about our staff are very much appreciated. At the same time, we acknowledge your observations regarding the condition of the hotel fabric. Please be assured that your comments have been noted and shared with our management team, as we continually review opportunities for refurbishment and improvement. We value your feedback as it helps us to enhance the experience we offer our guests, and we hope to have the opportunity to welcome you back in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 3.5/5

David P. Business - Confirmed reviews ALL

Cold plates for hot food at breakfast; polite staff; rooms rather run down eg cracked sink, dripping tap; evening food not particularly appetizing (got the feeling it was microwaved); alternative eateries not quick walking distance; always had to ask for drinks voucher, not offered; had to remember to ask for VAT receipt; plenty of free parking.

Dear Mr P., Thank you for taking the time to share such detailed feedback following your stay with us. We are pleased to hear your kind comments about our polite staff and the availability of free parking. However, we are sorry to learn that several aspects of your experience did not meet expectations. Please accept our apologies for the issues you encountered with breakfast service, room maintenance, and the quality of evening meals. Your comments regarding hot food service, room condition, and dining standards have been shared with the relevant department managers for review and improvement. We also regret that you were not proactively offered information regarding drink vouchers and VAT receipts. This is certainly not the level of service we aim to provide, and we will reinforce these standards with our team to ensure clearer communication going forward. We truly appreciate your honest feedback, as it helps us identify areas where we need to improve. We hope you might consider staying with us again in the future, giving us the opportunity to offer you a more positive experience. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 4.0/5

Robert F. Friends - Confirmed reviews ALL

This is 2nd time staying here the 2nd room was lovely 153, lots of room, just needs a bit more tlc cracked window (taped up) and poor paintwork in toilet *doors etc and dirty tules

Dear Robert, Thank you for staying with us again and for taking the time to share your feedback. We’re really pleased to hear you enjoyed your second stay and found room 153 spacious and lovely. We do, however, apologise for the maintenance and cleanliness issues you experienced. Your comments regarding the cracked window, paintwork, and bathroom cleanliness have been noted and will be addressed with our maintenance and housekeeping teams. We truly appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for an even better stay in the future. Kind regards Ernest Mugadza Opperations manager Mercure Bradford Bankfield Hotel

Customer review rating 4.0/5

Dave B. Couples - Confirmed reviews ALL

This was the third time we have stayed here, the breakfast and staff are very friendly and helpful. The hotel is looking a little tired and would benefit from some TLC

Dear Mr B., Thank you for choosing to stay with us again and for taking the time to share your feedback. We are delighted to hear that this was your third visit and that you continue to enjoy our friendly and helpful staff, as well as our breakfast offering. Your continued support truly means a great deal to us. We also appreciate your honest comments regarding the condition of the hotel. Please be assured that your feedback has been shared with our management team, as we are always reviewing areas where improvements and refurbishment can be made. Thank you once again for your loyalty, and we hope to have the pleasure of welcoming you back for a fourth stay in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 2.0/5

Justine H. Families - Confirmed reviews ALL

After being initially impressed by the size of the room, we were soon very disappointed. There was a party going on, what sounded like directly below our room. When we called the reception at 11.15pm to ask when this would end, they advised midnight. Finally at 12.30am it stopped, we were then kept awake by drunk guests going to and from rooms all night.

Dear Justine H., Thank you for taking the time to share your feedback. We’re pleased to hear that you were initially impressed by the size of your room; however, we are very sorry to learn about the disturbance you experienced during your stay. The noise from the party and the disruption caused by other guests late into the night is certainly not the standard of comfort we aim to provide, and we completely understand how frustrating this must have been. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with our management and night teams so that we can review our event management and overnight monitoring to help prevent similar situations in the future. Thank you again for your feedback. We hope you will consider giving us another opportunity to provide a more peaceful and enjoyable stay. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 515 reviews 9.3/10 Location
  • 1,456 reviews 5.9/10 Room
  • 1,865 reviews 8.7/10 Service
  • 9 reviews 5.9/10 WiFi
  • 630 reviews 4.5/10 Cleanliness
  • 438 reviews 8.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.