Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 3.7/5 515 reviews

Mercure Bradford Bankfield Hotel - Image 1
Mercure Bradford Bankfield Hotel - Image 2
Mercure Bradford Bankfield Hotel - Image 3
Mercure Bradford Bankfield Hotel - Image 4

Description

Hotel extras

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  515 reviews

Customer review rating 2.0/5

Sally A. Families - Confirmed reviews ALL

The hotel is definitely in need of some TLC. Very tired in places which is a shame. Staff were all friendly and helpful.

Dear Sally A., Thank you for taking the time to share your feedback. We appreciate your honest comments regarding the condition of the hotel and understand that some areas are in need of improvement. Please be assured that your feedback has been noted and will be shared with the management team as we continue to work on enhancing our facilities. We are, however, very pleased to hear that you found our staff to be friendly and helpful—your kind words will certainly be passed on to the team. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 4.5/5

Dianne C. Couples - Confirmed reviews ALL

We have stayed many times before and always appreciate the friendly staff and the comfortable surroundings. This time our trip was marred somewhat on two evenings by noisy guests from a coach party in adjoining rooms which meant we didn't have restful sleep on those evenings.

Dear Dianne, Thank you for your continued loyalty and for taking the time to share your feedback. We are delighted to hear that you continue to appreciate our friendly staff and comfortable surroundings—it is always a pleasure to welcome you back. However, we are very sorry to learn that your recent stay was disrupted by noise from other guests, which affected your sleep. Please accept our sincere apologies for this. We understand how important a restful stay is, and we regret that we did not meet your expectations on this occasion. Your comments have been noted, and we will remind our team to monitor noise levels more closely, especially when accommodating larger groups. We truly value your feedback and hope to have the opportunity to provide you with a more relaxing stay on your next visit. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 2.0/5

Joseph F. Friends - Confirmed reviews ALL

There was a small electric heater but not suitable for the size of the room. I had the heater plugged in all night and the room never got up to a comfortable temperature

Dear Joseph, We’re sorry to hear that the room temperature was not comfortable during your stay. The portable heater is intended as a supplementary option, and we understand it may not always be sufficient for larger rooms. Your comments have been shared with our maintenance team so we can review heating arrangements and ensure better comfort for our guests. We appreciate you bringing this to our attention and hope to welcome you again for a more comfortable stay. Kind Regards

Customer review rating 2.5/5

Lee J. Couples - Confirmed reviews ALL

Reception was not great sorry to say. Just not very welcoming. They were not horrible by any means, just not very welcoming. Bed was comfortable and clean. But room was dated, not the cleanest, and could do with decorating. The entire hotel could do with a huge redecorating project.

Dear Lee J., Thank you for taking the time to share your feedback. We’re sorry to hear that your arrival experience was not as welcoming as it should have been. Providing a warm and friendly service is very important to us, and we will address this with our reception team to ensure a more positive first impression for our guests. We’re pleased to hear that you found the bed comfortable and clean. However, we do appreciate your comments regarding the condition and cleanliness of the room, as well as the overall décor of the hotel. We recognise that some areas would benefit from refurbishment, and your feedback has been noted as part of our ongoing improvement plans. Thank you again for your honest review, and we hope to have the opportunity to provide you with a much better experience in the future. Kind Regards Reception Team

Customer review rating 4.5/5

Nigel G. Friends - Confirmed reviews ALL

The room was a good size with a large bathroom. It was clean and tidy and we will be happy to stay there again.

Thank you, Nigel, for your kind review. We’re delighted to hear that you found your room spacious, clean, and comfortable. It’s great to know you would be happy to stay with us again. We truly appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Other web-users rate our hotel

  • 524 reviews 9.5/10 Location
  • 1,489 reviews 5.8/10 Room
  • 1,881 reviews 8.8/10 Service
  • 10 reviews 6.4/10 WiFi
  • 655 reviews 4.3/10 Cleanliness
  • 468 reviews 7.9/10 Breakfast
  • 442 reviews 5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Bingley