ibis London Thurrock M25 3 stars

Customer review rating (ALL Rating) 4.2/5 457 reviews

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Description

Hotel extras

  • Just one mile away from Lakeside shopping centre

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

Our accommodation(s)

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Hotel location

ibis London Thurrock M25

Weston Avenue, West Thurrock, Essex
RM20 3JQ GRAYS
United Kingdom

GPS:51.477455, 0.268539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

FOGGS

Feeling peckish. You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  457 reviews

Customer review rating 4.0/5

Jonathan R. Friends - Confirmed reviews ALL

Nice, clean room with friendly staff and a good atmosphere.

Dear Jonathan, Thank you for your kind review and for rating us 80 – we’re delighted to hear you had a nice stay with us. It’s great to know you enjoyed your clean room, our friendly team, and the overall atmosphere of the hotel. Your feedback is truly appreciated and motivates us to keep delivering great service. We hope to welcome you back again soon. Kind regards, Asta Povilaityte Assistant General Manager

Customer review rating 2.0/5

Mike S. Couples - Confirmed reviews ALL

Staff were friendly. Room was a bit of a let down. Patched walls, no pictures, a dull grayish blue colour walls, didn't really give the impression of something homely or welcoming. Trim coming away from between wall and table top. Having said that the Shower was really clean but there was no toilet brush. Overall, 1 night was enough wouldn't want to stay any longer.

Dear Mike S., Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our staff's friendliness. However, I regret to hear that your room did not meet your expectations in terms of aesthetics and maintenance. We strive to create a welcoming atmosphere, and I understand how important that is to our guests. I also appreciate your comments regarding the cleanliness of the shower; this is something we prioritize. Your input is valuable as we continuously work to enhance our guest experience. Thank you for your time, and we wish you safe travels. Best regards, Asta Povilaityte Assistant General Manager

Customer review rating 4.5/5

Ayodeji A. Families - Confirmed reviews ALL

Very relaxing and comfortable environment. Breakfast tasted really good.

Dear Ayodeji, Thank you for your positive feedback. We are delighted to hear that you found our environment relaxing and comfortable, and that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Asta Povilaityte Assistant General Manager

Customer review rating 4.0/5

Richard W. Solo - Confirmed reviews ALL

Comfortable clean and convenient

Dear Richard, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable, clean, and convenient. Your feedback is highly appreciated, and we hope to welcome you back in the future. Best regards, Asta Povilaityte Assistant General Manager

Customer review rating 5.0/5

Zsolt P. Friends - Confirmed reviews ALL

Everyday the room was freshly cleaned, the receptionist was really helpful with my hungarian friends who stayed in the hotel. Thank you very much Annaq

Dear Zsolt, Thank you for your kind feedback. We are pleased to hear that you enjoyed a comfortable stay and appreciated our housekeeping service. It is gratifying to know that our team, especially Anna, provided excellent assistance to you and your friends. We hope to welcome you back soon. Best regards, Asta Povilaityte Assistant General Manager

Other web-users rate our hotel

  • 362 reviews 8.9/10 Location
  • 827 reviews 6.2/10 Room
  • 721 reviews 9.1/10 Service
  • 18 reviews 8.8/10 WiFi
  • 443 reviews 5/10 Comfort
  • 407 reviews 6.7/10 Cleanliness
  • 198 reviews 7.4/10 Breakfast

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