ibis London Thurrock M25 Hotel 2 stars

Name: ibis London Thurrock M25
Address: GRAYS, RM20 3JQ, UNITED KINGDOM
Telephone: (+44)1708686000
Rating: 4.2

Customer review rating 4.2/5 4,127 reviews

ALLSAFE approved hotel

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+ 10 Services

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ibis London Thurrock M25 Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Harpreet Sian, Hotel Manager

With our economy room rates, our modern, affordable hotel offers so much more than just the basics. From free fibre Wi-Fi to on-site parking, a hearty hot and cold breakfast spread to 24/7 refreshments, we've kept our prices low while making sure all boxe s are ticked. As an added bonus, our laid-back, stylish bar and restaurant offers relaxing spots for enjoying long, lazy dinners and a well-earned nightcap (or two).

Only half an hour by train from central London, our hotel puts you close to the River Thames with the Queen Elizabeth II Bridge (Dartford Crossing) less than three miles away and Tilbury Docks about nine.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
Located just by the A282, with easy-access to central London
Ebbsfleet International Station is a 15 minute drive away
Free on-site parking for all hotel guests
Hotel Restaurant Fogg's serves a delicious choice of global cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas Yes
Parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking (Nearby)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

Hotel location

ibis London Thurrock M25

Weston Avenue
West Thurrock
Essex
RM20 3JQ
grays
united kingdom

Tel: +441708686000

Fax: (+44)1708680525

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
GATWICK AIRPORT At 64.37km / 40 miles
By plane
HEATHROW AIRPORT At 101.38km / 63 miles
By plane
LONDON CITY APT At 48km / 30 miles
By car
M25 JUNCTION 30-31 At 1.61km / 1 miles
By train
CHAFFORD HUNDRED TRAIN STATION At 3.22km / 2 miles
By train
PURFLEET TRAIN STATION At 3.22km / 2 miles

GPS :51.477455, 0.268539

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Accessible room

Max. number of persons: 2

Coffee/tea making facilities
Direct dial telephone

Twin room with 2 beds

Accessible room

Max. number of persons: 2

Coffee/tea making facilities
Direct dial telephone

Accessible Room with 2 single bedsNon contractual photo

Accessible room

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Family room with 1 double bed + 1 extra bedNon contractual photo

Max. number of persons: 3

Coffee/tea making facilities
Direct dial telephone

Accessible Room with 1 double bedNon contractual photo

Accessible room

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Good location, below average room compared to other standard hotels

Ms W. Business - 13/01/2021 Confirmed reviews ALL

Good location, staff friendly. Room poor. Only 2 sachets of nescafe (which is rubbish coffee in my opinion) Bath towel very small, rough and worn, had a 3" threadbare circle, one wash away from a hole. No sanitiser in the lift dispenser and the soap made me itch. I am a regular at budget hotels and my experiance at thurrock this time was below other local budget hotels.

Well located and fantastic staff,

Gary D. Solo - 05/01/2021 Confirmed reviews ALL

Having no choice other than to pick a hotel immediately I picked the Ibis and just arrived. The staff are so helpful and the room much better than many hotels I have stayed in before plus free Wi-Fi. I will definitely pick Ibis again before any other hotel

Dear Mr. D., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Difficult Times

Anonymous Business - 04/01/2021 Confirmed reviews ALL

During these difficult times, safe travel is difficult. The hotel has taken excellent steps to make staying there safe.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Great stay/ great staff

Gary K. Business - 26/12/2020 Confirmed reviews ALL

Excellent stay yet again at ibis thurrock

Dear Mr.k., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Great service

Kathleen T. Couples - 24/12/2020 Confirmed reviews ALL

I had to make an unexpected booking at br aide of the current restrictions was finding it impossible to book a room for the night but ibis helped me and they done everything to help me get a room for the night. The manager was extremely pleasant and helpful as was also the other lady on the desk. Made it as easy as possible for me

Dear Kathleen t., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Ya… Couples - 18/12/2020 Confirmed reviews ALL

Very helpful staff and peaceful stay, would definitely stay again.

Conveniently located near work

John Solo - 17/12/2020 Confirmed reviews ALL

Last minute booking during major traffic problems at work close-by and unable to get home.

Dear Mr. O., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Good stay

Anonymous Solo - 17/12/2020 Confirmed reviews ALL

Nice warm room and comfy bed

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Cold

William Business - 11/12/2020 Confirmed reviews ALL

I have already put a complaint in read it

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

These are not just staff , these lovely people are my friends - gorgeous warm amazing team

Scott W. -. A. N. K. Business - 09/12/2020 Confirmed reviews ALL

10…% fantastic- and even through these tough times - your staff smile , and loving and caring to your clients at the hotel.

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Wonderful Staff

Robert E. Couples - 09/12/2020 Confirmed reviews ALL

Great to see everyone at Ibis Thurrock once again and feel so well looked after.

Dear Mr. E., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It was a pleasure to see back after long time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Clean,organised and quiet

S S. Business - 08/12/2020 Confirmed reviews ALL

This was an overnight stay before a hectic work day. The whole Ibis experience ensured I had a good night's sleep and was refreshed for my long day ahead.

Dear Ms. S., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Had issues

Bethan Friends - 07/12/2020 Confirmed reviews ALL

Had some issues with our toilet being blocked before we arrived. Dispute the staff being nice and trying to sort the propblem with getting maintenance to unblock the toilet. It remained blocked and we were forced to use another toilet in another room. Down the hall. Meaning we had to walk down the corridor in the middle of the night if we needed the toilet. Which was very inconvenient and meant we had to walk out in our Pyjamas. The staff in reception did all they could do but this still doesn’t explain the fact that the toilet was blocked before we arrived and when it was ‘unblocked’ the job obviously wasn’t done properly. We had to stay in a room with a blocked up toilet which can be very unhealthy! I honestly think a refund or some compensation needs to be put into place for the stay I had.

Dear Ms B., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Harpreet Sian General Manager

Well located and good stay... excellent house keeping

Mike O. Couples - 07/12/2020 Confirmed reviews ALL

It’s was an excellent house keeping and staff where very nice considering the COVID 19 that place was spotless less clean and well organised

Dear Mr. o., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

You get what you pay for.

Sjh100 Families - 06/12/2020 Confirmed reviews ALL

Needed somewhere to stay close to lakeside. Booked this last minute and it was very cheap. Location was good but it was noisy due to proximity to busy road. Hairdryer didn’t work and the over the door heating system was poor so I was cold all night. However, the place was clean and the staff friendly so generally it was ok for £35.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your comments regarding the heating I will address this matter with my maintenance manager. Thank you again for sharing your experience, and we hope you to welcome you back in near future, Kind regards, Harpreet Sian General Manager

Friendly helpful staff and management team

Gary K. Business - 02/12/2020 Confirmed reviews ALL

Great stay with a great team

Dear Mr k., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Amazing staff

C J. Business - 30/11/2020 Confirmed reviews ALL

The staff are extremely friendly and helpful. As my husband and I work close by but live far we often spend the nights at this establishment, in order to be well rested. The staff seem to always remember us which creates a warm atmosphere to the welcome. Always asking us out preference as they are aware that we are most comfortable staying in the other building. Well done staff for your continued great service all round.

Dear Ms J., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Excellent, clean, warm room

Mark A. Business - 30/11/2020 Confirmed reviews ALL

I found the car parking facilities were more than adequate. The room was fine, a little on the small side but served my purposes perfectly other than that. The room was warm and very clean. Great shower and comfortable bed. The receptionists were very friendly, approachable, professional and helpful. Thank you.

Good stay

Gerry D. Business - 29/11/2020 Confirmed reviews ALL

Suited my needs perfectly

Good Stay - considering lockdown

David Business - 17/11/2020 Confirmed reviews ALL

As good as it could be considering no restaurant.

Dear DAVID W., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

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