ibis London Thurrock M25

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ibis London Thurrock M25 2 stars

Customer review rating (ALL Rating) 4.1/5 608 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis London Thurrock M25

Weston Avenue, West Thurrock, Essex
RM20 3JQ GRAYS
United Kingdom

  • By plane

    GATWICK AIRPORT At 64.37km / 40 miles

  • By plane

    HEATHROW AIRPORT At 101.38km / 63 miles

  • By plane

    LONDON CITY APT At 48km / 30 miles

  • By car

    M25 JUNCTION 30-31 At 1.61km / 1 miles

  • By train

    CHAFFORD HUNDRED TRAIN STATION At 3.22km / 2 miles

  • By train

    PURFLEET TRAIN STATION At 3.22km / 2 miles

GPS:51.477455, 0.268539

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews for
ibis London Thurrock M25

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  608 reviews

TripAdvisor Rating  3.5/5  865 reviews

Well located for my needs.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good comfortable budget hotel. Decent food at a reasonable price.

Good stay

Customer review rating 5.0/5

Paul L. Families - Confirmed reviews ALL

Clean, well presented hotel. Welcoming, friendly staff. Good restaurant and bar area. The room was ideal for our stay - clean, modern and comfortable.

Dear PAUL L., Thank you very much for taking the time to leave a review following your recent stay with us. It is very much appreciated as it is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suraj Rana Acting General Manager

Well located for me and good stay

Customer review rating 5.0/5

Roy J. Business - Confirmed reviews ALL

As usual my experience was exceptional.

Dear ROY J., Thank you for sharing your experience, it is very much appreciated. We hope your next visit will be as pleasant as the previous one. Sincerely, Suraj Rana Assistant General Manager

Good stay

Customer review rating 4.0/5

Roger Business - Confirmed reviews ALL

Staff always friendly and good facilities

Dear ROGER V., We very much appreciate your comments regarding your stay at the Hotel. It is always a pleasure to receive positive feedback about the staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suraj Rana Assistant General Manager

No

Customer review rating 2.0/5

Osm Solo - Confirmed reviews ALL

Room not convenient for leisure

Very good

Customer review rating 5.0/5

Stephen M. Solo - Confirmed reviews ALL

All the staff are very good and help you with anything you need

I had another good stay

Customer review rating 4.0/5

Mike H. Couples - Confirmed reviews ALL

It was my 4th stay at the Ibis Thurrock. To be honest the first two weren't 'perfect', but I enjoyed my weekend.

Customer review rating 3.5/5

Nerijus Business - Confirmed reviews ALL

Extraction noise was horrible,slept with ear plugs

Dear NERIJUS B., We very much appreciate your comments regarding your stay at the Hotel. I have addressed the matter involving the extraction noise and I am sorry about the inconvenience this has caused. I hope we will have the opportunity to welcome you back in the near future. Sincerely, Suraj Rana Assistant General Manager

Well located

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Like the hotel and we have stayed here before but this time we stayed in room 401 and the toilet did not flush properly, which was bought to the attention of the staff on our departure so that it could be made good for the next guests.

Dear LINDSAY L., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suraj Rana Assistant General Manager

Great Hotel for Quick stay

Customer review rating 4.0/5

Alex C. Solo - Confirmed reviews ALL

Great Stay for a short one night stay with good parking, bed and pillow was comfy and had a kettle and some tea and coffee. TV was a bit outdated and bad signal though

Dear ALEX C., Thank you very much for taking the time to leave a review following your recent stay with us. It is very much appreciated. We hope to welcome you back again in the near future. Sincerely, Suraj Rana Assistant General Manager

Good Location

Customer review rating 4.5/5

Steve B. Families - Confirmed reviews ALL

We were going to Brands Hatch for the motor racing, so Thurrock was ideally placed for us to stay having travelled down from Cheshire. The hotel was comfortable an provided everything we needed. The room was clean and comfortable, the wifi good and breakfast was very good.

Dear STEVE B., Thank you very much for your lovely review. It is always a pleasure to receive positive feedback. We look forward to welcoming you back in the near future for another amazing stay. Sincerely, Suraj Rana Assistant General Manager

Well located

Customer review rating 3.5/5

O Couples - Confirmed reviews ALL

The rooms where cold and the heating didn't work. The first night was freezing but there was no heaters. Best part about the stay was the Saturday morning when David made breakfast. It was the best one, the whole weekend and he went above and beyond.

Dear ONIKA OLIVACCE, We very much appreciate your comments regarding your recent stay at the hotel. I have shared your kind words with David who is equally delighted that you enjoyed your stay with us. It is always a pleasure to receive positive feedback about the members of staff. I have addressed the matter involving the heating; I am sorry about the inconvenience this has caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suraj Rana Assistant General Manager

Very affordable

Customer review rating 5.0/5

Mark R. Families - Confirmed reviews ALL

Nice, quiet, and very affordable. Would happily stay again.

Dear MARK R., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suraj Rana Assistant General Manager

Another splendid stay at the Ibis Thurrock

Customer review rating 5.0/5

Victoria E. Couples - Confirmed reviews ALL

We have just had another great day at Ibis Thurrock and I’ve already booked another couple of stays with them. We always get a great welcome even though it might be very late at night, sometimes the early hours of the following morning, nothing is too much trouble. There is a great team there and we are always sent on our way after a smooth and quick check out with a cheery smile and a thank you for staying with them. Well done team Ibis.

Dear ROBERT E., Thank you very much for taking the time to leave such a wonderful review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suraj Rana Assistant General Manager

Customer review rating 1.5/5

Olu O. Families - Confirmed reviews ALL

Had to change rooms four time and air conditioning did not work

Very good

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very good

Dear DAVID POWELL, We very much appreciate your comment regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suraj Rana Assistant General Manager

Great place to stay

TripAdvisor rating 5.0/5

rellis7 TripAdvisor review

The location on the M25 is spot-on. The large shower is a real plus point but it’s the staff that make Ibis Thurrock the five star place that it is. From the cheery welcome, no matter how late you arrive, to the friendly goodbye, nothing is too much trouble, the professionalism is so evident. We look forward to returning.

Dear rellis7, Thank you so much for the wonderful review. It is much appreciated! I have shared your kind words with the team who are equally delighted that you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Kind regards, Renata Ujvari General Manager

Overall okay

TripAdvisor rating 3.0/5

summermackay TripAdvisor review

Room was very clean, staff were friendly. Although we booked a double room and had 2 single out together which resulted a restless night as we had to keep pushing them together. Bar was also closed by the time we got there which was around 11pm, but there was no where to get refreshments from.

Dear summermackay, It was a pleasure having you with us and thank you for your kind comments about the staff. I have addressed the matter involving the bed type; I am sorry about the inconvenience this has caused. In regards to the bar, I am sorry we have provided you with wrong information. We do in fact serve a 24/7 food menu and soft drinks to our residents. I hope we will have the opportunity to welcome you back in the near future and showcase the amazing service we are known for. Kind regards, Renata Ujvari General Manager

The Drains Stink

TripAdvisor rating 3.0/5

Swifti50 Business - TripAdvisor review

The hotel is ideal for my work and the staff are fantastic however the rooms are in need of some refurbishment. The desk top was chipped, the room was cold but the worst thing was the drainage system which stank and was awful. It came from the sink and left a very bad taste in the mouth. The water wouldn't run away, which tells you how bad it was as I was on the 4th floor.

Dear Swifti50, Thank you very much for taking the time to leave a review following your recent stay with us. I was happy to read that you found the staff to be fantastic. I am sincerely sorry for the maintenance shortfalls you experienced. I will be looking into this in more detail to ensure it does not happen again. We hope to have the opportunity to welcome you back again in the near future. Kind regards, Renata Ujvari General Manage

Birthday

TripAdvisor rating 4.0/5

vuka2022 TripAdvisor review

A brilliant get away and break for my wife's birthday and it was not a bad idea at all. The location was fantastic for us as it's just 5 minutes away from lakeside shopping centre. The breakfast wasn't bad too.

Dear vuka2022, Thank you very much for your lovely review. We look forward to welcoming you back in the near future for another amazing stay. Kind regards, Renata Ujvari General Manager

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