Customer review rating (ALL Rating) 4.1/5 947 reviews
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking
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ibis London Thurrock M25
Weston Avenue, West Thurrock, Essex
RM20 3JQ GRAYS
United Kingdom
GPS:51.477455, 0.268539
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Bus stop
Access: 500 m / 0.31 mi
Highway exit
Access: 1.61 km / 1 mi
Railway station
Access: 3.22 km / 2 mi 15 min walk
Railway station
Access: 3.22 km / 2 mi
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Racetrack
Access: 1.61 km / 1 mi 15 min walk / 5 min drive
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Shopping district
Access: 800 m / 0.5 mi 10 min walk / 3 min drive
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Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.
Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.
Good
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
Dear ANGELA, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. I'm happy to hear you enjoyed your stay with us and that our staff were friendly. Hopefully we can welcome you again in the future! Sincerely, Asta Povilaityte Assistant General Manager
Good location for us
Customer review rating 4.0/5
Travels W. T. R. Couples - Confirmed reviews ALL
Dear NIGEL, Thank you for taking the time to tell us about your experience at the Ibis London Thurrock M25 hotel and thank you for your comprehensive and fair feedback. Please accept my sincerest apologies for the trouble you had with our TV and remote controls. I do appreciate your feedback, which is most valuable to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Asta Povilaityte Assistant General Manager
Look for some clean place
Customer review rating 0.5/5
Muru Couples - Confirmed reviews ALL
Dear S., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Asta Povilaityte Assistant General Manager
Car Park Scam - Avoid
TripAdvisor rating 1.0/5
Lawrence G TripAdvisor review
Dear Lawrence, I am really sorry for your experience. The parking enforcement is covered by an outside company and operates independently from the hotel, therefore we have no control over their operations. There are numerous signs at the car park that advises driver of the parking restrictions. If you do not agree with the parking charge notice, you have an opportunity to appeal the PCN and you can find that information on the notice itself. On top of this, if your appeal is unsuccessful, the PCN issuing company are obligated by law to offer drivers the option to refer the PCN for an Independent Assessment/Arbitration at POPLA (operated by the Ombudsman Service). Details of how to do this are sent to drivers whenever appeal is not successful. You can find out more about this service at www.popla.org.uk . Once again, please accept my sincerest apologies for the disappointment caused
Shocking this time
Customer review rating 0.5/5
Ahmed Couples - Confirmed reviews ALL
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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