ibis London Thurrock M25 Hotel 2 stars

Customer review rating 4.2/5 4,085 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis London Thurrock M25
See on a map
+ 10 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Information message

Hotel location

ibis London Thurrock M25

Weston Avenue
West Thurrock
Essex
RM20 3JQ
grays
united kingdom

Tel: +441708686000

Fax: (+44)1708680525

Check-in from 14h00

Check out up to 12h00

  • By plane

    GATWICK AIRPORT At 64.37km / 40 miles

  • By plane

    HEATHROW AIRPORT At 101.38km / 63 miles

  • By plane

    LONDON CITY APT At 48km / 30 miles

  • By car

    M25 JUNCTION 30-31 At 1.61km / 1 miles

  • By train

    CHAFFORD HUNDRED TRAIN STATION At 3.22km / 2 miles

  • By train

    PURFLEET TRAIN STATION At 3.22km / 2 miles

GPS :51.477455, 0.268539

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Coffee/tea making facilities
  • Direct dial telephone

Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Coffee/tea making facilities
  • Direct dial telephone

Accessible Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Coffee/tea making facilities
  • Direct dial telephone

Accessible Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Thurrock M25

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,085 reviews

tripadvisor

TripAdvisor Rating 3.5/5

839 reviews

Good stay

Customer review rating 4.2/5

Prince A. Couples - 19/10/2020 Confirmed reviews ALL

Lovely environment

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good value for a hotel near London

Customer review rating 4.2/5

Steve H. Business - 18/10/2020 Confirmed reviews ALL

I've stayed here regularly for many years and I was pleased to see that standards had been kept high and Covid precautions were very well managed. Breakfast and dinner was good value and levels of staff service were very high. My only complaint was strong smells of weed in the lift but I guess that's really out of the management's control. Comfortable bed, spacious bedroom that's pretty basic but has all the essentials.

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Had a really good time!

Customer review rating 4.2/5

Clare Friends - 16/10/2020 Confirmed reviews ALL

Staff were great, friendly and upbeat despite the ruddy virus conditions they have to deal with. Room was ace. X

Dear Miss B., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Comfortable stay

Customer review rating 4.2/5

Anonymous Business - 15/10/2020 Confirmed reviews ALL

Staying here regularly for work at present. Rooms are compact but very comfortable and clean. Newer block lovely bathrooms. Great WiFi throughout. Only slight niggle is with nights getting colder i have been finding the rooms quite cold, particularly in older block as Airton doesn't seem to blow out warmer air.

Dear Miss D., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made note in regards to aircon issue and I will personally address this matter to my maintenance manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay

Customer review rating 4.2/5

Matt Couples - 14/10/2020 Confirmed reviews ALL

Staff very polite , very welcoming

Dear Miss Kershaw, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hapreet Sian General Manager

No bad

Customer review rating 4.2/5

Philip A. Business - 14/10/2020 Confirmed reviews ALL

Room was the usual good standard my only gripe was the breakfast, not up to the usual standard, bland to say the least, no eggs, they were in short supply, and no marmalade. I still like this hotel, the staff are always very welcoming, and will revisit it again shortly.

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made note in regards to the quality of breakfast and I will address the matter personally to kitchen team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good location for work at Purfleet

Customer review rating 4.2/5

Mark J. Business - 13/10/2020 Confirmed reviews ALL

Stay got of to a bd start ordered breakfast for three day first morning waited 35 minutes when I asked were it was they had forgotten it They did apologise and said there’d bring ASAP told them not to bother s I wouldn’t have time to eat it I needed to get to work. So I payed for a breakfast that I never go rest of week was fine.If I had Ben the manager I would of offered a discounted evening meal but hey ho it’s only money.

Dear Mr. j., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Harpreet Sian General Manager

Great stay

Customer review rating 4.2/5

Paul H. Business - 04/10/2020 Confirmed reviews ALL

Have stayed before always good service polite staff easy access for work

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Average stay

Customer review rating 4.2/5

Ajay P. Couples - 03/10/2020 Confirmed reviews ALL

Place was ok apart from mosquitoes un the room and dogs barking through the night

Dear Mr. P., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Great stay

Customer review rating 4.2/5

Anonymous Couples - 02/10/2020 Confirmed reviews ALL

Used as complimentary stay.. Really enjoyed everything.. Staff are very friendly.. And helps with everything you need.

Dear Miss L., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good location

Customer review rating 4.2/5

Pat J. Business - 29/09/2020 Confirmed reviews ALL

Have stayed previously and as on previous occasions have been allocated my room preference. A cheerful welcome on arrival. Well organised Covid protocols. Very pleased that able to have evening meal at hotel after a long day. Made this particular booking direct and did not choose breakfast option and neither was I reminded at check in that needed to book and pay for this - will remember on next visit. Overall a pleasant stay particularly as this time I had a bed which was comfortable!!:)

Dear Miss P., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Friendly welcome, comfortable room

Customer review rating 4.2/5

Adam Solo - 27/09/2020 Confirmed reviews ALL

The hotel is just off the M25, with plenty of well-lit parking. The food offer was fine and not overpriced. The room was clean and comfortable, but noisy because of the ventilation. It offers good value for money

Dear I., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good Covid awareness

Customer review rating 4.2/5

Anonymous Couples - 25/09/2020 Confirmed reviews ALL

Very clean and staff on the ball.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay pleasant and good staff

Customer review rating 4.2/5

Graham A. Business - 23/09/2020 Confirmed reviews ALL

Well run hotel with good safe gaurding measures . I am happy to stay at the ibis and have now stayed for 3nights for 4 weeks.

Dear Mr a., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Excellent staff and good experience

Customer review rating 4.2/5

Gary K. Business - 22/09/2020 Confirmed reviews ALL

Really good atmosphere, staff are very friendly

Dear Mr. k., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Always no. 1

Customer review rating 4.2/5

Vera R. Couples - 19/09/2020 Confirmed reviews ALL

Always love to stay in Ibis... Anywhere we go i always check as first if there is Ibis around. Best and most comfortable beds ever! Room and bathroom with all you need and check out till midday! Loving it!

Dear Miss R., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Great stay

Customer review rating 4.2/5

Stephen S. Business - 19/09/2020 Confirmed reviews ALL

Very well looked after great staff very professional

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay

Customer review rating 4.2/5

Lorraine N. Families - 19/09/2020 Confirmed reviews ALL

Nice comfortable nights sleep, great shower. Only down side is the towels are far too small.

Dear Lorrainr N., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Welcome pets

Customer review rating 4.2/5

Anonymous Couples - 17/09/2020 Confirmed reviews ALL

Very friendly and helpful staff,clean and pet friendly

Dear Miss F., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager
Customer review rating 4.2/5

Anonymous Couples - 15/09/2020 Confirmed reviews ALL

The first room was depressing and felt like a prison cell plus it smelt of cigarette smoke. We spoke to someone on reception who was very helpful and moved us to another room. This one felt much cleaner but was still not the standard I would expect for this price. It was hot and noisy and we couldn’t sleep so we cancelled the rest of our stay. We received a refund without a fuss, can not fault the staff just not our choice for hotel in the future.

Dear Miss M., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in grays