ibis London Thurrock M25 3 stars

Customer review rating (ALL Rating) 4.2/5 681 reviews

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Weston Avenue, West Thurrock, Essex, RM20 3JQ GRAYS, United Kingdom

Description

Hotel extras

  • Just one mile away from Lakeside shopping centre

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

Our accommodation(s)

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Hotel location

ibis London Thurrock M25

Weston Avenue, West Thurrock, Essex
RM20 3JQ GRAYS
United Kingdom

GPS:51.477455, 0.268539

Telephone
Fax +44 1708 680525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

FOGGS

Feeling peckish. You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  681 reviews

TripAdvisor Rating  3.8/5  1,025 reviews

Customer review rating 5.0/5

Julian W. Friends - Confirmed reviews ALL

Really excellent experience here. Clean and comfortable room. Great value

Dear Julian Walters, Thank you for your kind words regarding our convenient location and friendly staff. We are delighted to hear that you had an excellent experience and found your room clean and comfortable. Your positive feedback is greatly appreciated. We look forward to welcoming you back soon. Best regards, Asta Povilaityte Assistant General Manager

Excellent

TripAdvisor rating 5.0/5

Tyson P TripAdvisor review

The place so quite and convenient. I really like the hospitality almost all people they are so cheerful. And l splet very l most credit l give to Edita she is very professional my the lord blessed her. So l wish l could come and and have a stay for a month .

Dear Guest, Thank you so much for your kind words! We are delighted to hear you enjoyed the peaceful atmosphere, the convenience of our location, and especially the warm hospitality from our team. Your special mention of Edita means a lot — we will be sure to pass along your heartfelt compliments to her. She truly is a valued member of our team, and we’re so glad she made your stay memorable. We would be thrilled to welcome you back for a longer visit — even a whole month! Until then, we wish you all the best and look forward to seeing you again. Best regards, Asta Povilaityte Assistant General Manager

Customer review rating 1.5/5

Makaoneyi E. K. Couples - Confirmed reviews ALL

Heating not working in room. No phone in room had to call the number on Google search to look for staff at the reception and no answer at night. Shower door was making a loud noise each time you open it it was ridiculous. There is a step to get in the toilet which is a hazard not sure why it's there. We will not be going back to this hotel sorry.

Dear Makaoneyi E. K., Thank you for sharing your feedback regarding your recent stay. We are truly sorry to hear about the inconveniences you encountered, particularly with the heating and the lack of communication at night. Your comments have been noted, as we strive to ensure guest safety and comfort. We appreciate your insights, as they help us improve our services for future guests. We hope you might reconsider staying with us in the future. Sincerely, Asta Povilaityte Assistant General Manager

We like the stay, helpfull staff!

TripAdvisor rating 5.0/5

Mirka O TripAdvisor review

Great breakfast, we could choose from yogurth, muesli, eggs, buns, sweet pastry, sausages, baked beans, mushrooms, mashed brown, fresh fruit salad, juice, coffee, tea) we liked the stuff, really helpful, carimg and smiling :) beds are co fortable, rooms not so big:)

Dear Guest, Thank you for your kind review! We're so pleased to hear that you enjoyed your stay, especially the breakfast selection and the service from our team. It's wonderful to know our staff made a positive impression with their helpful and caring attitude. We’re also glad you found the beds comfortable, even if the rooms were a bit on the smaller side. Your feedback means a lot to us, and we hope to welcome you back again soon! Warm regards, Asta Povilaityte Assistant General Manager

Really Good

TripAdvisor rating 5.0/5

Sharin A TripAdvisor review

Reception and kitchen staff are very nice. There is plenty of car parking spaces and the rooms are also nice. Everything for a good price. The breakfast and dinner is also really good. It is in a good location near lakeside so shopping centres also close by. Overall rlly good.

Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay, found our team welcoming, and appreciated the food, parking, and location. It’s always rewarding to know that our efforts help create a positive experience for our guests. We hope to welcome you back again soon! Sincerely, Asta Povilaityte Assistant General Manager

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Other web-users rate our hotel

  • 376 reviews 9.2/10 Location
  • 919 reviews 6/10 Room
  • 776 reviews 9.1/10 Service
  • 18 reviews 9.1/10 WiFi
  • 496 reviews 4.7/10 Comfort
  • 465 reviews 6.5/10 Cleanliness
  • 186 reviews 6.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.