ibis London Thurrock M25 2 stars

Customer review rating (ALL Rating) 4.1/5 946 reviews

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Hotel location

ibis London Thurrock M25

Weston Avenue, West Thurrock, Essex
RM20 3JQ GRAYS
United Kingdom

GPS:51.477455, 0.268539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  946 reviews

TripAdvisor Rating  3.5/5  885 reviews

Quiet hotel with good facilities

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Stayed overnight after a late meeting. The receptionist are friendly, the room was very clean and bed super comfortable

Dear GILLIAN C., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asta Povilaityte Assistant General Manager

Room walls paper thin

Customer review rating 3.0/5

Anjali Solo - Confirmed reviews ALL

Hotel is quite far from lakeside shopping mall, but there are some buses which can take you there. Really annoying, there lift was out of order. I wanted a quiet room, people next door were loud and noisy. Walls are paper thin and the room really need a lick of paint.

Dear ANJALI H., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Asta Povilaityte Assistant General Manager

Fantastic staff .. could not be better

Customer review rating 5.0/5

Tim D. Business - Confirmed reviews ALL

I stay 2 to 3 nights each week throughout the year, I can say that your staff there are fantastic, a real credit to you, nothing is every too much trouble for them, always greet me with a smile, a home away from home:)

Dear TIM, I'm happy to hear you enjoyed your stay with us and that our staff were great. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asta Povilaityte Assistant General Manager

Perfect location.

Customer review rating 4.5/5

Steve. Solo - Confirmed reviews ALL

Excellent location for when I travel later to the cruise terminal. Rooms are always clean and tidy and the staff make you very welcome. I have dinner later and found the food well prepared and tasty.

Dear STEPHEN, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asta Povilaityte Assistant General Manager

Easy to get too friendly staff good food and garenteed clean and comfortable rooms

Customer review rating 5.0/5

Matthew P. Solo - Confirmed reviews ALL

I have been using ibis thurrock for quite a few years now and it never fails to please every one has a warm welcome when they arrive the rooms are clean and comfortable and the food is great at a reasonable price all the staff are friendly and helpful

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Other web-users rate our hotel

  • 402 reviews 8.6/10 Location
  • 1,189 reviews 5.4/10 Room
  • 807 reviews 8.7/10 Service
  • 28 reviews 6.8/10 WiFi
  • 649 reviews 4.1/10 Comfort
  • 568 reviews 5.6/10 Cleanliness
  • 240 reviews 6/10 Breakfast

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