Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 620 reviews

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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Four dedicated meeting rooms accommodating up to 35 guests

  • On-site restaurant with a bistro-style menu and a 24-hour fitness centre

  • Just a two-minute walk from Hyde Park in the West End

  • Next to Paddington Station with a 15-minute Heathrow Express connection

Our accommodation(s)

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Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
United Kingdom

GPS:51.516334, -0.174869

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Frankie and Benny s is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  620 reviews

TripAdvisor Rating  3.5/5  2,432 reviews

Place to put your head down

TripAdvisor rating 3.0/5

daveyh87 Business - TripAdvisor review

Came with work for a second time. Last time I had quite a big room but this time I walked in and the room was tiny. Only just fit the not quite double bed in. Nice selection of teas and coffees. Breakfast isn’t great in the restaurant next door but kept us fed before meetings. They began hoovering at 6:30am which woke me and my colleagues up. It’s a clean comfortable hotel though and fine if you just want to get your head down for the night at a reasonable rate.

Stay was ok

Customer review rating 2.5/5

Jim Business - Confirmed reviews ALL

Everything about the stay was ok.


TripAdvisor rating 1.0/5

johanna r TripAdvisor review

I stayed there in August.... I came back from a walk and noticed the SAFE WAS OPENED. They were smart and took some money....not all of it....I went to look at the safe and notice there was some money so I thought everything was ok. Once in Paris I realized I WAS ROBBED. The HOTEL IS NOT SAFE at all and I've been trying to get an answer from this people and nothing ....this is the beginning of my complaints on social media

Customer review rating 2.0/5

Mathias S. Business - Confirmed reviews ALL

Awefully small rooms Single-pane window with lots of noise outside (the second pane of glass could not be closed) Breakfast in the downstairs restaurant was long and below average The front desk team tried their best, but I will not come back

Well located and helpful staff

Customer review rating 3.5/5

T. T. Couples - Confirmed reviews ALL

The staff are so nice, helpful and professionally make the stay so joyful and cozy Despite the room is a bit hot and less ventilated due to the heat wave It’s still nice to stay with the hotel with professional staff and excellence location One more thing regarding the washroom, the door of the shower is a bit loose and easily having the derailment or other incident, better making further maintenance or alternative

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Other web-users rate our hotel

  • 967 reviews 9.4/10 Location
  • 1,360 reviews 4/10 Room
  • 876 reviews 6.7/10 Service
  • 14 reviews 6.6/10 WiFi
  • 951 reviews 2.1/10 Comfort
  • 377 reviews 5.1/10 Cleanliness
  • 269 reviews 6/10 Value
  • 249 reviews 3.1/10 Amenities

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