Mercure London Paddington Hotel 4 stars

Customer review rating 3.9/5 4,179 reviews

Mercure London Paddington Hotel
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Central location with plenty of nearby transport links

  • 4 dedicated meeting rooms accommodating up to 35 guests

  • On-site restaurant with a bistro-style menu

  • Just a two-minute walk from Hyde Park

  • Heathrow Express takes you direct to the airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • LONDON HEATHROWPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
Information message

Hotel location

Mercure London Paddington Hotel

144 Praed Street
Paddington
W2 1HU
london
united kingdom

Tel: +442077068888

Fax: (+44)207/7068800

Check-in from 14h00

Check out up to 11h00

  • VICTORIA COACH :  Buckingham P Rd

  • PADDINGTON :  Praed Str Exit

  • By plane

    LONDON HEATHROW At 25.75km / 16 miles - Shuttle paying

  • By train

    PADDINGTON At 0.32km / 0.2 miles

GPS :51.516334, -0.174869

Our accommodation(s)

All rooms have contemporary décor and are fully equipped with modern amenities, including LCD TV, Wi-Fi and a smartphone with free international calls and internet. Privilege rooms offer complimentary soft drinks and a Nespresso coffee machine.

Executive room with 1 King size bed and sofa

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with king-size bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with twin beds

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 10 / 108 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Small double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GARFUNKEL'S RESTAURANT

Type of cuisine: Bistro

Garfunkel's Restaurant is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Non contractual photo

Hotel Bar offers a wide range of wine, beer and spirits.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 53

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
Mercure London Paddington Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

4,179 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,094 reviews

Mercure Hyde Park is beautiful and quiet

Customer review rating 3.9/5

Keith J. Couples - 14/10/2020 Confirmed reviews ALL

We were changed from the Mercure Paddington to Mercure Hyde Park 2 days before our visit. The Hyde Park was beautifully refurbished and in a lovely location. Staff very friendly and room was excellent. Highly recommended

Good location

Customer review rating 3.9/5

Spartacus Friends - 13/10/2020 Confirmed reviews ALL

It was lovely, clean and friendly.

Friendly staff

Customer review rating 3.9/5

Florence N. Business - 06/10/2020 Confirmed reviews ALL

Friendly staff, quality rooms, well cleaned, especially during this time. Very organised.

Customer review rating 3.9/5

Bogusia Families - 06/10/2020 Confirmed reviews ALL

Well located

Well located

Customer review rating 3.9/5

Lars Business - 02/10/2020 Confirmed reviews ALL

Well located near Paddington Station, overlooking a little park. Quiet but central.

Highly Recommended

Customer review rating 3.9/5

Donnay Business - 27/09/2020 Confirmed reviews ALL

Booked late notice through Booking.com Great price, great location, friendly and helpful staff. A little more attention to door handles, lift buttons would score 10 rather than 9.

lovely room.next to paddington station

Customer review rating 3.9/5

Ray B. Solo - 22/09/2020 Confirmed reviews ALL

very disappointed with the breakfast.the 1 sausage was obviously left over from the previous day,that along with the bacon and mushrooms were all cold,beans were the only thing that was warm

Customer review rating 3.9/5

Martin B. Solo - 06/09/2020 Confirmed reviews ALL

Original booked at Paddington Hotel but was notified of change to Hyde Park near by in good time No problem TV system washing reset when I arrived about 6pm so no TV until about 10pm

Without any information, booked in another hotel

Customer review rating 3.9/5

Anonymous Solo - 02/09/2020 Confirmed reviews ALL

I arrived quite late at the hotel, I booked it because I was there a few times and it’s close to Paddington station, I had an early flight. When I arrived there, the entrance was full with trash and a sign was on the door in the dark, checking is somewhere else. It’s was the Mercure Hyde Park, I didn’t get any Information, I have nothing to do then walking thru London in the night. The receptionist didn’t open the door for 10 min, forgot my drink voucher and even will al the states she didn’t gave me an upgrade (platinum member).

Well located, Lovely Room

Customer review rating 3.9/5

Anonymous Couples - 10/04/2020 Confirmed reviews ALL

My first impression, arriving from LHR Airport around 8am was not good. The reception didn't acknowledge us with a Hello, Good Morning, I we will be with you in a moment, two people were dealing with another guest we didn't have help getting into the reception area. I spoke with the manager later that day and he was very apologetic and I advised him of a few other little complaints. After that, he addressed his staff and was grateful that I had spoken with him. He handled himselfin a very professional manner.The room was spacious, room attendants kept room clean and tidy.

Well located

Customer review rating 3.9/5

Anonymous Couples - 26/03/2020 Confirmed reviews ALL

Friendly staff

I did not stay, but was charged for a stay

Customer review rating 3.9/5

Julie H. Couples - 26/03/2020 Confirmed reviews ALL

We booked for 3 nights in April before our Government banned travel. I contacted your hotel to ask for a refund but was refused. My card was charged then sent an invoice saying the stay was in March. Accor sent an email to advise all bookings will be refunded. I have forwarded this onto your hotel 3 times with no response. Have rung Accor who advised I am entitled to a refund. Will be doing a trip advisor review if I am not contacted soon.

Good hotel for Heathrow Express

Customer review rating 3.9/5

Diane Solo - 25/03/2020 Confirmed reviews ALL

I chose this hotel for its location next to Paddington Station and also because it was less expensive than others in the same area. My small double room was more than adequate. The bed was not squished against a wall, so there was room either side for storage. As I didn’t want to go out much due to the pandemic situation, I watched a fair bit of television. I was very happy with the choice of channels and quality of reception. I did manage one breakfast in the hotel’s dining room and it was pretty good. Overall a good couple of nights spent at the Mercure Paddington.

very good also quite convenient to be able to get Heathrow shuttle next door

Customer review rating 3.9/5

Margaret B. Solo - 24/03/2020 Confirmed reviews ALL

No complaints whatsoever, because I am a member of the Accor Hotels I was fortunate to be upgraded

Well located.

Customer review rating 3.9/5

Peter F. Solo - 23/03/2020 Confirmed reviews ALL

I stayed for one night prior to flying from Heathrow. Comfortable room and very convenient for Paddington station and the Heathrow Express.

Perfect location for our trip

Customer review rating 3.9/5

Steven H. Families - 22/03/2020 Confirmed reviews ALL

We needed someplace close the the train station, and this hotel fit the bill.

Great location, helpful staff

Customer review rating 3.9/5

Queenie W. Families - 21/03/2020 Confirmed reviews ALL

The property is a bit old but the excellent location and helpful staff offset this weakness.

Clean, helpful and position.

Customer review rating 3.9/5

Dave S. Couples - 20/03/2020 Confirmed reviews ALL

Staff were friendly and helpful. Clean and comfortable stay, thanks.

Dear Mr s., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager

Good location but perhaps too near the station

Customer review rating 3.9/5

Stephen B. Business - 20/03/2020 Confirmed reviews ALL

Good location but perhaps too near the station - rumbling as trains came and went. A little bit expensive for the room size and quality.

Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager

Great location

Customer review rating 3.9/5

Rachel Couples - 19/03/2020 Confirmed reviews ALL

It was a lovely stay in the day room, located perfectly near fast food restaurants, very clean and friendly staff which matters most as you want the staff to make you feel welcome upon arrival.

Dear Ms S., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager

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