Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,154 reviews

Mercure London Paddington Hotel - Image 1
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Description

Hotel extras

  • Green Key certified environmentally friendly 4-star hotel

  • Next to Paddington Station with 15-minute train to Heathrow Airport

  • 24-hour gym, Italian-American restaurant, popular bar, free WiFi and air-conditioning

  • 5-minute walk to the city's largest royal park, Hyde Park

  • Fully-equipped conference rooms for up to 40 delegates

Our accommodation(s)

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Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

GPS:51.516334, -0.174869

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FRANKIE AND BENNY S

Frankie and Benny s is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,154 reviews

Customer review rating 4.5/5

Elvin Y. S. C. Solo - Confirmed reviews ALL

The hotel is well located next to Paddington station which makes travel to and from the airport convenient whether it is the underground or express train. Subjected to space availability - being able to store luggage after checkout and before travelling to the airport, especially if you have a tight schedule is another convenience. Staff were very helpful is that is definitely another plus point

Dear Elvin, Thank you for taking time to leave us a wonderful review, we are glad that you enjoyed your stay with us and liked all the aspects of your stay from the unbeatable location to the facilities of the hotel to the attentive service of the staff. we hope to welcome you back again in the near future for another great stay. Kind Regards Abdul Rahimi

Customer review rating 2.0/5

Marianna S. Business - Confirmed reviews ALL

The fact that a part of the hotel is under renovation, that there are scaffolds and there is zero privacy unless the curtains are drawn at all times, should have been clearly communicated at the stage of booking and or assigning a hotel room. This was not the case, so a rather nasty surprise

Customer review rating 3.0/5

Paulo R. Business - Confirmed reviews ALL

Good service and position for the hotel but unfortunately I was not informed that the restaurant and breakfat area was not working

Dear Paulo Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed many aspects of your experience particularly the smooth checkin and out process the cleanliness of the hotel and the service and attentiveness provided by our team. We are however sorry to learn that the breakfast experience did not fully meet your expectations and that this impacted your overall impression of your stay. While many of our guests appreciate the Italian breakfast offering we understand that having breakfast served across the road may not be as convenient for every guest during the period of our restaurant refurbishment. We truly value your comments and hope to have the pleasure of welcoming you back in the near future once our restaurant renovations have been completed allowing us to provide an even more enjoyable experience. Kind Regards Abdul Rahimi

Customer review rating 1.5/5

Rainer K. Solo - Confirmed reviews ALL

A shower that drizzles and even this is a benevolent description. A breakfast served not in loco but around the corner. It happens not often that I enter a hotel and one of my first thoughts is "never again".

Customer review rating 3.5/5

Nirath P. Solo - Confirmed reviews ALL

One night in transit. Convenient to catch a train the next morning

Dear Nirath, Thank you for taking time to leave us some feedback, we are glad that you enjoyed some aspects of your stay with us such as the great service of the team from check in to check out and the unbeatable location of the property. we hope to welcome you back again in the near future for another great stay. Kind Regards Abdul Rahimi

Other web-users rate our hotel

  • 1,477 reviews 9.6/10 Location
  • 1,558 reviews 5.3/10 Room
  • 1,591 reviews 9.2/10 Service
  • 16 reviews 7.9/10 WiFi
  • 998 reviews 2.5/10 Comfort
  • 482 reviews 6.9/10 Cleanliness
  • 269 reviews 6.4/10 Breakfast
  • 240 reviews 3.7/10 Amenities

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