Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 1,037 reviews

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Mercure London Paddington Hotel - Image 1
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144 Praed Street, Paddington, W2 1HU LONDON, United Kingdom

Description

Hotel extras

  • Situated right next to Paddington Station, the hotel offers excellent transport links.

  • Stylish and contemporary design, providing a serene setting that contrasts with the busy city.

  • Guests can enjoy a 24-hour gym and an on-site restaurant that serves food and drinks all day.

  • Just a 5-minute walk from the city's largest Royal Park, Hyde Park, offering an oasis of calm.

  • Offering a variety of meeting rooms tailored to cater to the needs of business professionals.

Our accommodation(s)

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Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

GPS:51.516334, -0.174869

Telephone
Fax +44 20 7706 8800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FRANKIE AND BENNY S

Frankie and Benny s is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,037 reviews

TripAdvisor Rating  3.5/5  2,488 reviews

Good location

Customer review rating 4.5/5

Lord R. V. Couples - Confirmed reviews ALL

Stay was very good only problem was breakfast was not very hot including tea coffee maid failed to replace tea coffee toilet rolls staff were excellent room was very good even with the little faults I will stay again as I have previously

Dear Lord R. V., Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found our location convenient. We apologize for the issues with breakfast temperature and the replenishment of tea, coffee, and toilet rolls. Your comments have been noted, and we'll work on improving these aspects. We're glad to know that our staff and the room met your expectations, and we look forward to welcoming you back again soon! Kind Regards, Imed Chikhaoui

Super location beside Paddington station. Walk, tube, train ir bus to favourite destinations

TripAdvisor rating 4.0/5

eamcca99 TripAdvisor review

Warm welcome, helpful staff including Claudiu. Basic breakfast but met needs and space and staff are welcoming in Benny’s restaurant. The option for stairs or lift is good for reducing congestion. Some guests might not like train rumble sounds from 1 st floor but we still slept soundly.

Dear Eamcca99, Thank you for your detailed review! We're thrilled to hear that you enjoyed our convenient location near Paddington Station and found our staff, including Claudiu, to be welcoming and helpful. It's great to know that the breakfast met your needs and that you appreciated the options for stairs or a lift to reduce congestion. We're glad the train sounds didn't disturb your sleep and that you had a comfortable stay. We look forward to welcoming you back soon. Kind Regards, Imed Chikhaoui

Good location but double room is small.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Double room is too small. Bathroom is tiny, when you sit on toilet your right thigh touches the tiles because seat is too close to the wall - tiles are cold.

Dear Elaine T., Thank you for your feedback. We're glad you appreciated the location of our hotel. We apologize for the inconvenience you experienced with the size of the double room and bathroom. Your comments are valuable to us, and we'll take them into consideration for future improvements. We hope to have the opportunity to provide you with a more comfortable stay in the future. Kind Regards, Imed Chikhaoui

Best Stay Ever

Customer review rating 5.0/5

Texas A. Couples - Confirmed reviews ALL

We enjoyed our 4 nights stay at the London Paddington Mercure. From the minute we checked in we felt welcomed. The two gentlemen that checked us in were wonderful. I can't remember their names, but we checked in at about 2:30 on the 25th of November and they were there every day thereafter for the 4 days offering help. The doorman Claudio was fabulous. He helped us with our luggage (and it was very heavy) all the way to our room and was in the lobby every day to great us, wish us a good day visiting the city and welcoming us back. These 3 men were there from 7 am to 7 pm our entire stay and made us feel very welcomed.

Dear Cindy S., Thank you so much for sharing your wonderful experience at the London Paddington Mercure! We're thrilled to hear that you felt welcomed from the moment you checked in. It's great to know that the two gentlemen at the front desk and Claudio, the doorman, made such a positive impact on your stay. We'll be sure to pass along your kind words to them. We hope to welcome you back for another fantastic stay in the future! Kind Regards, Imed Chikhaoui

Excellent Location

Customer review rating 5.0/5

Martin J. Families - Confirmed reviews ALL

The hotel is perfectly located immediately beside Paddington station. It is ideal for anyone who has just arrived in London from Heathrow or from the West of England and Wales.

Dear Martin J., Thank you for your review! We're thrilled to hear that you found our location convenient. Being right next to Paddington Station makes it easy for our guests to travel to and from Heathrow and other parts of the UK. We hope to welcome you back soon! Kind Regards, Imed Chikhaoui

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Other web-users rate our hotel

  • 1,056 reviews 9.6/10 Location
  • 1,324 reviews 5.1/10 Room
  • 989 reviews 8.5/10 Service
  • 14 reviews 6.9/10 WiFi
  • 890 reviews 2.4/10 Comfort
  • 383 reviews 6.5/10 Cleanliness
  • 234 reviews 3/10 Amenities
  • 226 reviews 5.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.