Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,158 reviews

Mercure London Paddington Hotel - Image 1
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Description

Hotel extras

  • Green Key certified environmentally friendly 4-star hotel

  • Next to Paddington Station with 15-minute train to Heathrow Airport

  • 24-hour gym, Italian-American restaurant, popular bar, free WiFi and air-conditioning

  • 5-minute walk to the city's largest royal park, Hyde Park

  • Fully-equipped conference rooms for up to 40 delegates

Our accommodation(s)

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Room 1

Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

GPS:51.516334, -0.174869

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FRANKIE AND BENNY S

Frankie and Benny s is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,158 reviews

Customer review rating 3.0/5

Dawn S. Business - Confirmed reviews ALL

Dear Dawn, Thank you for taking time to leave us some feedback, we are glad that you liked the location of the hotel and the helpfulness and attentiveness of the staff. we apologize for anything we fell short on such as the lift and the shower situation. this has been passed onto the relevant department to ensure it is sorted and doesn't caused inconvenience for anyone else. we hope to welcome you back once everything is running smooth again so we can change this experience of yours into a good one. Kind Regards Abdul Rahimi

Customer review rating 4.0/5

Sandra D. L. Families - Confirmed reviews ALL

Dear Sandra, Thank you for taking time to leave us a wonderful review. We are so pleased that you enjoyed all aspects of your stay with us from the unbeatable location to the service of staff and the cleanliness of the hotel. we hope to welcome you back again in the near future for another great stay. Kind Regards Abdul Rahimi

Customer review rating 1.0/5

Milena F. Solo - Confirmed reviews ALL

Dear Milena F., Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations. Having reviewed your comments, we can confirm that you were allocated the room category that you had booked. Regarding the pigeons, they are unfortunately part of city life in London, particularly around historic buildings. However, we would like to reassure you that our priority is to ensure they do not enter guest rooms, and we regularly maintain and clean all external areas within our control. We appreciate your feedback, as it helps us continue to monitor and improve our facilities. Kind Regards, Imed Chikhaoui Cluster Senior Operations Manager

Customer review rating 1.5/5

William S. Business - Confirmed reviews ALL

Dear William, Thank you for taking time to leave us some feedback, i would like to use this opportunity to straighten out a few points. unfortunately regarding photo ID we do need it for everyone that is checking into our establishment from UK citizens to oversea clients or cliental. this is a standard procedure that 99.99% hotels follow within the UK. especially a busy area like Central London. secondly regarding the welcome drink this has a voucher located in your All Accor app and can be redeemed anytime during your stay from check in to checkout. also regarding your room upgrade this is subject to availability just as stated on the ALL Accor Platform. we hope you can understand us and also we would like to apologize that this information was not clearly communicated to you on the date. Kind Regards Abdul Rahimi

Customer review rating 5.0/5

Chris R. Couples - Confirmed reviews ALL

Dear Chris R., Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and that you were pleased with your room, our reception team and our doorman. Your kind words will be shared with the team, who will be thrilled to know they helped make your visit enjoyable. We truly appreciate your feedback and look forward to welcoming you back to Mercure London Paddington in the near future. Kind Regards, Imed Chikhaoui Cluster Senior Operations Manager

Other web-users rate our hotel

  • 1,573 reviews 9.7/10 Location
  • 1,629 reviews 5.3/10 Room
  • 1,658 reviews 9.1/10 Service
  • 16 reviews 8.8/10 WiFi
  • 1,040 reviews 2.6/10 Comfort
  • 504 reviews 7/10 Cleanliness
  • 278 reviews 6.9/10 Breakfast
  • 257 reviews 3.2/10 Amenities

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