Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,158 reviews

Mercure London Paddington Hotel - Image 1
Mercure London Paddington Hotel - Image 2
Mercure London Paddington Hotel - Image 3
Mercure London Paddington Hotel - Image 4

Description

Hotel extras

  • Green Key certified environmentally friendly 4-star hotel

  • Next to Paddington Station with 15-minute train to Heathrow Airport

  • 24-hour gym, Italian-American restaurant, popular bar, free WiFi and air-conditioning

  • 5-minute walk to the city's largest royal park, Hyde Park

  • Fully-equipped conference rooms for up to 40 delegates

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

GPS:51.516334, -0.174869

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FRANKIE AND BENNY S

Frankie and Benny s is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,158 reviews

Customer review rating 5.0/5

Mark N. Business - Confirmed reviews ALL

Very satisfied with stay, and means this hotel is one of my options now when staying in the area. Aircon worked thank goodness in the heatwave, and the free drinks in the fridge were an added bonus. Friendly staff and a good location.

Dear Mark N., Thank you for your wonderful review. We are delighted to hear that you were very satisfied with your stay and that we have become one of your preferred accommodation options when visiting the area. It is especially pleasing to know that the air conditioning kept you comfortable during the heatwave and that you enjoyed the complimentary drinks in the minibar. We are also grateful for your kind comments about our friendly team and convenient location. Thank you for choosing to stay with us. We look forward to welcoming you back again on your next visit to London. Kind Regards, Imed Chikhaoui Cluster Senior Operations Manager

Customer review rating 4.5/5

Katie L. Families - Confirmed reviews ALL

Straight forward, helpful staff

Dear Katie L., Thank you for your review. We are delighted to hear that our location was convenient for accessing the train station and that you found our staff helpful and straightforward. We appreciate your feedback and hope to welcome you back again soon. Kind Regards, Imed Chikhaoui Cluster Senior Operations Manager

Customer review rating 2.0/5

Harry C. Business - Confirmed reviews ALL

Location is excellent, right outside Paddington station. The room was unfortunately quite dated. Old worn carpets, a bit of a foisty smell, and uncomfortable bed (two singles together, and I could feel ridges where they were connected). Staff were friendly and check-in was smooth.

Dear Harry, Thank you for taking time to leave us some feedback, i would like to apologize as we did not meet your expectations on most the stay. on the other hand i am glad that you liked the location. we hope to welcome you back in the near future into one of our executive rooms which is much more spacious and more fresh. Kind Regards Abdul Rahimi

Customer review rating 4.5/5

Julie R. Business - Confirmed reviews ALL

Reception were friendly and welcoming. The room was clean and the bed comfortable. Complimentary drinks in the minifridge, including a small bottle of fresh milk, were especially welcome on a hot day. The bathroom was a bit cramped with no real room to dry yourself after a shower. Breakfast and dinner were at a restaurant across the street, which was less than convenient so I didn't use it.

Dear Julie, Thank you for taking time to leave us a wonderful review, we are glad that you enjoyed your stay with us and liked the friendly service from the reception team. on the other hand i would like to apologize for the inconvenience caused to you for our restaurant being across the road. we hope to welcome you back once our renovations are done. Kind Regards Abdul Rahimi

Customer review rating 4.0/5

Alexander Y. Business - Confirmed reviews ALL

The hotel was perfectly located, just adjacent to Paddington Station. Breakfast was offered at the nearby Bella Italia restaurant and was decent. The small gym room on 2nd floor was pleasant.

Dear Alexander, Thank you for taking time to leave us a wonderful review, we are glad that you liked the unbeatable location of the hotel and pleased to hear that you liked the fitness center that is located on the 2nd floor. we hope to welcome you back again in the near future for a wonderful stay. Kind Regards Abdul Rahimi

Other web-users rate our hotel

  • 1,495 reviews 9.6/10 Location
  • 1,539 reviews 5.4/10 Room
  • 1,593 reviews 9.2/10 Service
  • 15 reviews 8.1/10 WiFi
  • 981 reviews 2.5/10 Comfort
  • 474 reviews 7/10 Cleanliness
  • 266 reviews 6.5/10 Breakfast
  • 236 reviews 3.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in London