Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,093 reviews

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Mercure London Paddington Hotel - Image 1
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Mercure London Paddington Hotel - Image 4
144 Praed Street, Paddington, W2 1HU LONDON, United Kingdom

Description

Hotel extras

  • Green Key certified environmentally friendly 4-star hotel

  • Next to Paddington Station with 15-minute train to Heathrow Airport

  • 24-hour gym, Italian-American restaurant, popular bar, free WiFi and air-conditioning

  • 5-minute walk to the city's largest royal park, Hyde Park

  • Fully-equipped conference rooms for up to 40 delegates

Our accommodation(s)

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Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

GPS:51.516334, -0.174869

Telephone
Fax +44 20 7706 8800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FRANKIE AND BENNY S

Frankie and Benny s is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,093 reviews

TripAdvisor Rating  3.7/5  2,530 reviews

Customer review rating 3.5/5

Jeanette T. Families - Confirmed reviews ALL

Small doubles were very small for the money

Dear Jeanette T., Thank you for sharing your thoughts regarding your recent stay. We are pleased to hear that you appreciated our location. However we understand your concerns regarding the size of the double rooms and will take your feedback into consideration for future improvements. Kind Regards Abdul Rahimi

Customer review rating 4.0/5

Alison C. Families - Confirmed reviews ALL

Stayed 2 nights when we first arrived in London. Very easy to get to and use as a base for London. Hotel rooms are very small but well maintained

Dear Alison C., Thank you for your kind words regarding our location and maintenance. We are pleased to hear that you found our hotel a convenient base during your stay in London. We appreciate your feedback about the room size and will continue to focus on providing a comfortable experience for our guests. Kind Regards Abdul Rahimi

Customer review rating 3.0/5

Mcveigh B. Solo - Confirmed reviews ALL

Great location, friendly staff. The work being done both in the hallway by housekeeping and on the outside of the building was disappointing to wake up to at 8am on Saturday morning. Housekeeping knocked on door early when checkout wasn’t for another 3 hours! Small room, large bathroom. Had to store luggage in bathroom. Clean rooms and lovely front of house staff.

Dear Ms. McVeigh, Thank you for sharing your feedback regarding your recent stay. We are delighted to hear that you appreciated our location and the friendliness of our staff. However we sincerely apologize for the disturbances you experienced due to housekeeping and ongoing work in the hotel. We understand how important a restful stay is and we regret that this was not your experience. Your comments regarding room size and luggage storage we do have alternative rooms that may suit your budget and preference please do speak with staff in the future. We value your input and hope to provide a more pleasant experience in the future. Kind Regards Abdul Rahimi

Customer review rating 4.0/5

Nia L. Couples - Confirmed reviews ALL

One night stay close to Paddington station

Dear Nia L., Thank you for your kind words regarding the value of your recent stay with us. We are pleased to hear that our proximity to Paddington Station enhanced your experience. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Customer review rating 4.0/5

Rita D. Friends - Confirmed reviews ALL

Good stay, unfortunately our room wasn't ready and a mix up with the room wexwere getting but once we got it it was fine

Dear Rita D., Thank you for your positive feedback regarding your stay. We apologize for the initial room readiness and mix up. We appreciate your understanding and are glad to hear that you enjoyed your stay once you settled in. Kind Regards Abdul Rahimi

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Other web-users rate our hotel

  • 1,358 reviews 9.6/10 Location
  • 1,454 reviews 5.4/10 Room
  • 1,413 reviews 9/10 Service
  • 16 reviews 8.6/10 WiFi
  • 936 reviews 2.6/10 Comfort
  • 446 reviews 6.8/10 Cleanliness
  • 244 reviews 6.3/10 Breakfast
  • 215 reviews 3.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.