Mercure London Paddington Hotel

Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 254 reviews

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Four dedicated meeting rooms accommodating up to 35 guests

  • On-site restaurant with a bistro-style menu and a 24-hour fitness centre

  • Just a two-minute walk from Hyde Park in the West End

  • Next to Paddington Station with a 15-minute Heathrow Express connection

ALLSAFE approved hotel

Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

GPS:51.516334, -0.174869

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Frankie & Benny's

Frankie & Benny's is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our accommodation(s)

All rooms have contemporary décor and are fully equipped with modern amenities, including large LCD TVs, telephones, air conditioning and free high speed WiFi. Executive rooms offer complimentary soft drinks and a Nespresso coffee machine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  254 reviews

TripAdvisor Rating  3.5/5  2,266 reviews

Good location and comfortable hotel

Customer review rating 4.0/5

B. Business - Confirmed reviews ALL

Friendly , efficient staff. Clean rooms of reasonable size

Dear Mr b., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Mr b., and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Hotel Manager

Well located

Customer review rating 4.5/5

Edu Friends - Confirmed reviews ALL

Room was very clean. Girls at receptionist desk.very nice and helpful. Room well heated. Bathroom fine.. Hotel in general very clean. Location could not be better, next to Padfington Station.. Walking distance to Hyde Park Room was a doll house, too small.. In general, good hotel.. 4 stars.

Dear Edu, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. Thank you for your kind comments on the team. I will ensure that your review will get shared with them as this will provide them great motivation in their ongoing efforts to make guest's stay memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards Sabrin Daoud Hotel Manager

Very well located

Customer review rating 3.5/5

Janelle H. Families - Confirmed reviews ALL

The hotel was perfectly placed for our needs. The hotel itself was quite tired and the rooms very small - despite opting for a bigger room - but the staff were lovely and the beds comfortable.

Dear Janelle, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. Thank you for your kind comments on the team. I will make sure to share this with them. I also thank you for your comments regarding the bedrooms as I will be happy to pass this on to our owners to consider in refurbishment programmes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Hotel Manager

Good location

Customer review rating 4.0/5

Steve Business - Confirmed reviews ALL

The room does not have a chair, and it was not easy to work with a laptop there. If there was even a stool or something, the convenience would be much better.

Dear Steve, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for mentioning the lack of chair in the bedroom. I will certainly share this with the owners and I am sorry for the inconvenience this has caused. Thank you again for sharing your experience Steve, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Hotel Manager

Great attention to detail!

TripAdvisor rating 4.0/5

Lynne B TripAdvisor review

Good stay. Small room but ok for 1… great breakfast. Most importantly attention to detail by having free coke and orange juice in the room was great for someone who is T1 diabetic! Well done… an ideal hypo treatment 👍

Dear Lynne, Many thanks for staying with us at Mercure London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. I am so glad to hear that you enjoyed our complimentary water and soft drinks and that they were able to aid you with your diabetes! The complimentary drinks are replenished daily so if you're with us for a prolonged period of time you'll not have to worry about a last-minute sugar boost! Thank you again for taking the time to leave your feedback, it is very much appreciated. We look forward to welcoming you back in the future. Kind regards, Rob S

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Other web-users rate our hotel

  • 660 reviews 9.7/10 Location
  • 973 reviews 3.9/10 Room
  • 653 reviews 6.6/10 Service
  • 12 reviews 8.3/10 WiFi
  • 687 reviews 2.1/10 Comfort
  • 297 reviews 4.8/10 Cleanliness
  • 181 reviews 2.5/10 Amenities
  • 150 reviews 5.4/10 Breakfast

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