Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 1,074 reviews

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Description

Hotel extras

  • Situated right next to Paddington Station, the hotel offers excellent transport links.

  • Stylish and contemporary design, providing a serene setting that contrasts with the busy city.

  • Guests can enjoy a 24-hour gym and an on-site restaurant that serves food and drinks all day.

  • Just a 5-minute walk from the city's largest Royal Park, Hyde Park, offering an oasis of calm.

  • Offering a variety of meeting rooms tailored to cater to the needs of business professionals.

Our accommodation(s)

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Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

GPS:51.516334, -0.174869

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FRANKIE AND BENNY S

Frankie and Benny s is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  1,074 reviews

TripAdvisor Rating  3.5/5  2,485 reviews

brilliant

Customer review rating 5.0/5

Frank Business - Confirmed reviews ALL

Great location. Courteous, cheerful staff. Superb facilities. Clean and tidy

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Ng Operations Manager

Great location, fabulous staff

Customer review rating 4.0/5

Joely M. Couples - Confirmed reviews ALL

Cosy hotel, close to lots of restaurants and underground. Comfy bed. The staff were very friendly and helpful.

Dear Joely M., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Ng Operations Manager

Well located and awesome shower!!

Customer review rating 5.0/5

Simon V. Solo - Confirmed reviews ALL

Staff were friendly and helpful. Bed comfortable and shower was great.

Dear Simon V. Thank you for your review and score, we are happy you enjoyed our shower and bed Kind regards Simon Ng Operations Manager

Tiny tiny room !

Customer review rating 1.5/5

Patrick Couples - Confirmed reviews ALL

So small impossible to go round the bed !

Dear Patrick G., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simon Ng Operations Manager

Great location

Customer review rating 3.5/5

Liz Q. Couples - Confirmed reviews ALL

The hotel is well located and the staff were very helpful. Our room was on the second floor facing the street but there is adequate double glazing to cut out traffic noise. The beds were very comfortable but the lighting is quite dim, particularly in the bathroom. Athena bathroom was way too small for comfortable and safe use - it was quite dangerous clambering in and out of a bath at an awkward angle to get to the shower.

Dear Liz Q. Thank you for your review and score, we are very happy you enjoyed your stay with us, we have shared your comments for the small bathroom with the management team Kind regards Simon Ng Operations Manager

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Other web-users rate our hotel

  • 1,036 reviews 9.6/10 Location
  • 1,333 reviews 5.1/10 Room
  • 941 reviews 8.2/10 Service
  • 16 reviews 8.4/10 WiFi
  • 899 reviews 2.4/10 Comfort
  • 381 reviews 6.6/10 Cleanliness
  • 239 reviews 3/10 Amenities
  • 218 reviews 5.3/10 Breakfast

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