Mercure St Helens

Mercure St Helens

Customer review rating (ALL Rating) 4.1/5 673 reviews

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
United Kingdom

GPS:53.44994, -2.73679

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our accommodation(s)

All our Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  673 reviews

TripAdvisor Rating  3.5/5  110 reviews


Customer review rating 1.0/5

Denise Couples - Confirmed reviews ALL

Please refer to my email to the hotel 28th November 2022

Dear Denise B., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will personally speak to our duty manager from last weekend, and I will get back to you in due course. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

comfortable nights sleep

Customer review rating 4.0/5

P. H. Business - Confirmed reviews ALL

staff at the front desk were very helpful and prompt in dealing with booking in. Receipt was sent to me online which was perfect. Breakfast in the morning was excellent. I will definitely be staying again

Customer review rating 4.0/5

Matthew O. Couples - Confirmed reviews ALL

The hotel and staff were great but the A/C controller did not work. The room was about 28 degrees when we got back and wouldn't go into cooling. We switched it off in the end. Room 206

Couldn’t fault anything

Customer review rating 5.0/5

Carl H. Couples - Confirmed reviews ALL

Customer service is brilliant, rooms are immaculate and well located, easy to get to.

Nice hotel and great food in the restaurant

Customer review rating 4.0/5

S T. Couples - Confirmed reviews ALL

Our room was good, the food in the restaurant in the evening was excellent but breakfast was disappointing.

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Other web-users rate our hotel

  • 261 reviews 9.2/10 Location
  • 752 reviews 6.6/10 Room
  • 705 reviews 8.3/10 Service
  • 9 reviews 2.8/10 WiFi
  • 380 reviews 5.9/10 Cleanliness
  • 227 reviews 5.7/10 Breakfast
  • 226 reviews 4.8/10 Food
  • 169 reviews 5.8/10 Amenities

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