Mercure St Helens 4 stars

Name: Business & Leisure Hotel - Mercure St Helens - In the Town Centre - Accor Hotels - ALL - ALL
Address: Linkway West, St Helens, Merseyside, ST HELENS, WA101NG, GB
Telephone: +441744453444
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 572 reviews

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Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

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Mercure St Helens

Hotel for travellers looking for local and authentic experiences

Mercure St Helens is conveniently situated in the heart of the town. The hotel is close to major transport links and boasts onsite parking, so getting to Liverpool and Manchester is easy. As well as a 24-hour front desk, onsite restaurant, and bar with BT Sports channels, Mercure St Helens features a range of leisure facilities. Sink into the swimming pool, sauna, or jacuzzi, or unwind in the fully equipped gym. For business or leisure, Mercure St Helens is a perfect hotel choice.

Each of the hotel's 84 contemporary bedrooms boasts a flat-screen TV, air-conditioning, and free Wi-Fi. For events, choose from two beautiful function spaces, the Chalon Suite and the Pyramid Suite, which can accommodate up to 300 guests comfortably. The 92 Restaurant is an ideal spot for dining, meeting friends, or relaxing, and offers a menu with something to suit every taste. For the sporting fans the Brew Dog Stadium, home to Saint Helens Rugby Club is only a short walk from the property.

Hotel extras

Wedding facilities capable of accommodating 250 guests
3 fully-equipped meeting rooms for up to 200+ guests
On-site restaurant & bar with BT Sports
On-site lesuire facilities available for all guests
Free Carpark for hotel guest (Register your car reg)

Our accommodation(s)

Room

Classic Room with one King size bed

2 pers. max
20 m² / 215 sq ft

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Room

Classic Room with two Single beds

2 pers. max
20 m² / 215 sq ft

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Room

Privilege Room with one King Size bed

2 pers. max
20 m² / 215 sq ft

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Suite

Suite with one King size bed

2 pers. max
30 m² / 322 sq ft

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Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

+44 1744 453444

Railway station
Highway exit
Ferries
Helipad/aerodrome

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

M62 JCT 7

Highway exit

Access: 3.86 km / 2.4 mi 45 min walk / 10 min drive

LPL PIER HEAD

Ferries

Access: 17.7 km / 11 mi 25 min drive

CITY AIRPORT

Helipad/aerodrome

Access: 27.04 km / 16.8 mi 35 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 2000 m² / 21527.8 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 300

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 572 reviews

Rosalind E. Couples - 8/13/2026 Confirmed reviews ALL

I did find it strange that I was asked for my arrival time which I gave between 12 and 3, but the room was not ready. It would have been better not to have been offered this arrival slot at all. The lack of USB sockets is a pity and the shower screen allowed a lot of water to flow on to the en suite floor. The overall room quality was high and very clean and the staff were very friendly and helpful.

Hello Rosalind Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our staff to be friendly and helpful, and that you appreciated the overall quality and cleanliness of your room. We sincerely apologize for the inconvenience caused by the room not being ready at your specified arrival time. Your feedback regarding the check-in process is invaluable, and we will certainly take it into consideration as we strive to improve our services. Additionally, we acknowledge your comments about the lack of USB sockets and the issue with water from the shower screen. Rest assured, we are committed to addressing these matters to enhance our guests' experience in the future. We appreciate your insights and hope that despite these concerns, you enjoyed your stay with us overall. Thank you for rating us an 8 out of 10; we look forward to welcoming you back and providing an even better experience next time. Daniel Stewart General Manager

Rebecca O. Friends - 8/12/2026 Confirmed reviews ALL

Hello Rebecca Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be exceptionally friendly and that your room met your expectations. It is always our aim to provide a comfortable environment in a convenient location, and we are thrilled that you appreciated both aspects during your stay. Your kind words serve as a great motivation for our team, and we are grateful for your high rating of 9 out of 10. Should you have any further feedback or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back Daniel Stewart General Manager

Melonie B. Families - 8/12/2026 Confirmed reviews ALL

Hayley W. Families - 8/11/2026 Confirmed reviews ALL

The staff in this hotel were amazing, they went above and beyond to help you and make sure that you were comfortable. From the receptionist to the manager in the bar/breakfast area Joanne ( i think her name was). A few hiccups that were quickly sorted out. The only thing I didn't like was that there was no window to open in the room to let fresh air in. Apart from that the bed was so comfortable and had a great nights sleep.

Hello Hayley Thank you for taking the time to share your thoughts regarding your recent stay with us. We are delighted to hear that our staff, particularly Joanne, provided you with exceptional service and went above and beyond to ensure your comfort. It is our primary goal to create a welcoming environment for all of our guests. We appreciate your feedback regarding the lack of an operable window in your room. We understand the importance of fresh air and will certainly take your comments into consideration as we strive to enhance our facilities. We are also pleased that you found the bed comfortable and enjoyed a restful night's sleep. Your insights are invaluable in helping us improve our services and guest experience. Thank you once again for your feedback. We hope to have the pleasure of welcoming you back in the future. Daniel Stewart General Managetr

Trevor F. Solo - 8/11/2026 Confirmed reviews ALL

Decided to stay here rather than the centre of Liverpool mainly due to the ease of leaving on Monday morning, as getting through Liverpool city centre can be a trial! This hotel is well located and east to find. Check in is a breeze, just make sure you register your car so you don’t get charged The bar is cosy enough…not big but it wasn’t busy so ok The evening menu has quite a good choice and the food I ordered was delicious The barmaid was friendly and made you feel welcome and individual, not just another guest. By the way, the choice of top shelf spirits is actually pretty good! Buffet breakfast does the job and isn’t expensive…I didn’t really need it after my super dinner, but it was paid for in advance…next time I’ll decide on the day I would recommend this hotel

Hello Trevor Thank you for sharing your detailed experience regarding your recent stay at our hotel. We are delighted to hear that our location suited your travel needs, particularly in facilitating an easy departure on Monday morning. Your observation about the convenience of avoiding the bustling city centre is greatly appreciated. We are pleased to learn that check-in was efficient and that our bar's atmosphere, albeit cozy, met your expectations during your visit. It is wonderful to hear that you found the evening menu to offer a satisfactory selection and that the meal you ordered was delightful. Our team takes great pride in delivering friendly and personalized service, and we are thrilled that the barmaid made you feel welcomed. Your comments regarding the variety of top-shelf spirits and the buffet breakfast will be shared with our team, as they serve as valuable feedback for our continuous improvement. We understand that dining decisions can vary from day to day, and we appreciate your insight on this matter. Thank you for recommending our hotel; it is always gratifying to receive such positive feedback. We look forward to welcoming you back on your next visit, where we hope to exceed your expectations once more. Daniel Stewart General Manager

Web-users rating

Other web-users rate our hotel

286 reviews 9.3/10 Location
658 reviews 7/10 Room
619 reviews 8.1/10 Service
5 reviews 6.2/10 WiFi
294 reviews 7.2/10 Cleanliness
226 reviews 7.6/10 Breakfast
59 reviews 8.6/10 Wellness Area

22 reviews 9.5/10 Location
74 reviews 7.7/10 Room
74 reviews 7.4/10 Service
34 reviews 7.7/10 Breakfast
30 reviews 7.9/10 Cleanliness

21 reviews 9.4/10 Location
70 reviews 6.9/10 Room
75 reviews 8.5/10 Service
35 reviews 6.4/10 Comfort
25 reviews 7.3/10 Cleanliness
18 reviews 8.1/10 Breakfast

7 reviews 9.4/10 Location
44 reviews 6.3/10 Room
29 reviews 8.2/10 Service
16 reviews 6.6/10 Cleanliness
13 reviews 7.4/10 Breakfast
11 reviews 5.6/10 Vibe

9 reviews 8.9/10 Location
19 reviews 7.2/10 Room
22 reviews 8.1/10 Service
11 reviews 6.8/10 Comfort
9 reviews 7.6/10 Cleanliness
6 reviews 6.2/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure St Helens, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure St Helens regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.