Mercure St Helens 4 stars

Name: Business & Leisure Hotel - Mercure St Helens - In the Town Centre - Accor Hotels - ALL - ALL
Address: Linkway West, St Helens, Merseyside, ST HELENS, WA101NG, GB
Telephone: +441744453444
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 458 reviews

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Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

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Mercure St Helens

Hotel for travellers looking for local and authentic experiences

Mercure St Helens is conveniently situated in the heart of the town. The hotel is close to major transport links and boasts onsite parking, so getting to Manchester and Liverpool is easy. As well as a 24-hour front desk, onsite restaurant, and bar with BT Sports channels, Mercure St Helens features a range of leisure facilities. Sink into the swimming pool, sauna, or jacuzzi, or unwind in the fully equipped gym. For business or leisure, Mercure St Helens is a perfect hotel choice.

Each of the hotel's 84 contemporary bedrooms boasts a flat-screen TV, air-conditioning, and free Wi-Fi. For events, choose from two beautiful function spaces, the Chalon Suite and the Pyramid Suite, which can accommodate up to 300 guests comfortably. The 92 Restaurant is an ideal spot for dining, meeting friends, or relaxing, and offers a menu with something to suit every taste. For the sporting fans the Totally Wicked Stadium, home to Saint Helens Rugby Club is only a short walk from the property.

The ALLSAFE label ensures that all steps have been taken for you to enjoy a healthy and relaxing stay. Our team's enhanced safety, hygiene and cleanliness measures mean that you can feel at home and safe with ALLSAFE

Daniel Stewart, Hotel Management

Hotel extras

An ALLSAFE Clifton certified hotel
Wedding facilities capable of accommodating 250 guests
3 fully-equipped meeting rooms for up to 200+ guests
On-site restaurant & bar with BT Sports
On-site lesuire facilities available for all guests

Our accommodation(s)

Room

Classic Room with one King size bed

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with two Single beds

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room with one King Size bed

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

+44 1744 453444

Railway station
Highway exit
Ferries
Helipad/aerodrome

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

M62 JCT 7

Highway exit

Access: 3.86 km / 2.4 mi 45 min walk / 10 min drive

LPL PIER HEAD

Ferries

Access: 17.7 km / 11 mi 25 min drive

CITY AIRPORT

Helipad/aerodrome

Access: 27.04 km / 16.8 mi 35 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 2000 m² / 21527.8 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 300

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 458 reviews

TripAdvisor Rating 3.6/5 172 reviews

Cate S. Couples - 12/21/2025 Confirmed reviews ALL

Nice, quiet and private rooms. Great for a little getaway.

Frank L. Solo - 12/20/2025 Confirmed reviews ALL

Very Comfortable. Room facilities were very satisfactory. Well located for St Helens town centre.

Hello Frank Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be of high quality and that our staff provided you with exceptional service. It is also gratifying to know that you enjoyed our restaurant and bar facilities, as well as the comfort of your room. We appreciate your kind words about our location in relation to St Helens town centre, and we are pleased that it contributed positively to your experience. Your rating of 9 out of 10 is greatly appreciated, and we will continue striving for excellence in all areas. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future. Daniel Stewart General Manager

Jonathan P. Families - 12/18/2025 Confirmed reviews ALL

Friendly helpful staff, clean and bright rooms and clean public areas, good menu for evening meal.

Yvonne J. Couples - 12/17/2025 Confirmed reviews ALL

Breakfast was delicious would definitely stay again

Lee M. Business - 12/15/2025 Confirmed reviews ALL

All is good at the Mercure. However, the reason for only 8 is that while you have a great comfortable and inviting bar and dining area. The quality of the food I have had is not the same standard as for example. The Eccleston Arms - St Helens, The Crown Inn - Widnes - Pesto Widnes.... etc... I have had burgers in many restaurants and pubs around the world even Tony Roma's in Las Vegas. The Mercure burger is not good. The last one I had with the new chief last Monday was burnt, and I had the ask for coleslaw. I would normally have the ribeye on Tuesday but I went to KFC instead as I was concerned it would be burnt. I also note people bringing in MacDonald's and Just eat people arriving. This should not happen with such a seemingly perfect dining facility. Please could you look into the food quality offering. May I suggest to send the chef to the Crown Inn in Widnes and ask him/her to try the burger and then eat the Mercure burnt burger. And compare. Conversely, the breakfast is very good and one of the best offerings I have had in hotels ( just ask the chef to be careful not to burn the tomatoes). I hope this is useful. Please let me know if you require any further information. Lee M. MBA, BEng(Hons).

Hello Lee Thank you for taking the time to share your detailed feedback regarding your recent stay at the Mercure. We are delighted to hear that you found our staff pleasant and accommodating, and that you appreciated the comfort of our rooms and the convenient location. Your observations regarding our dining offerings have been noted with great care. We strive to provide an exceptional culinary experience, and it is clear that we did not meet those expectations during your visit, particularly concerning the quality of our burgers. I sincerely apologize for the inconsistency in your meal and understand how disappointing it must have been to receive a dish that did not meet your standards. Rest assured, I will relay your feedback to our culinary team, as it is crucial for us to maintain high standards in food quality. Your suggestion to draw inspiration from other establishments is certainly valuable, and we will take it into consideration as we work to enhance our menu offerings. I am pleased to hear that you enjoyed our breakfast service, and I appreciate your understanding regarding the importance of presentation in all meals. Should you have any further insights or suggestions, please do not hesitate to reach out. Thank you once again for your constructive feedback, and we hope to welcome you back in the future for an even more enjoyable experience. Daniel Stewart General Manager

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Other web-users rate our hotel

275 reviews 9.3/10 Location
612 reviews 7.2/10 Room
547 reviews 8.6/10 Service
5 reviews 6.2/10 WiFi
280 reviews 7.7/10 Cleanliness
210 reviews 8/10 Breakfast

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7 reviews 9.3/10 Location
41 reviews 6.7/10 Room
29 reviews 8.6/10 Service
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16 reviews 7.4/10 Cleanliness
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12 reviews 6/10 Food

7 reviews 9.4/10 Location
14 reviews 7/10 Room
19 reviews 8.9/10 Service
11 reviews 8.1/10 Cleanliness
8 reviews 7.2/10 Comfort

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All our hotels in St Helens

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.