Mercure St Helens

Name: Business & Leisure Hotel - Mercure St Helens - In the Town Centre - Accor Hotels - ALL - ALL
Address: Linkway West, St Helens, Merseyside, ST HELENS, WA101NG, GB
Telephone: +441744453444
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 709 reviews

Best price
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Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

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Mercure St Helens

Hotel for travellers looking for local and authentic experiences

Mercure St Helens is conveniently situated in the heart of the town. The hotel is close to major transport links and boasts onsite parking, so getting to Manchester and Liverpool is easy. As well as a 24-hour front desk, onsite restaurant, and bar with BT Sports channels, Mercure St Helens features a range of leisure facilities. Sink into the swimming pool, sauna, or jacuzzi, or unwind in the fully equipped gym. For business or leisure, Mercure St Helens is a perfect hotel choice.

Each of the hotel's 84 contemporary bedrooms boasts a flat-screen TV, air-conditioning, and free Wi-Fi. For events, choose from two beautiful function spaces, the Chalon Suite and the Pyramid Suite, which can accommodate up to 300 guests comfortably. The 92 Restaurant is an ideal spot for dining, meeting friends, or relaxing, and offers a menu with something to suit every taste. For the sporting fans the Totally Wicked Stadium, home to Saint Helens Rugby Club is only a short walk from the property.

The ALLSAFE label ensures that all steps have been taken for you to enjoy a healthy and relaxing stay. Our team's enhanced safety, hygiene and cleanliness measures mean that you can feel at home and safe with ALLSAFE

Anirudh CHAUDHARY, Hotel Manager

Hotel extras

An ALLSAFE Clifton certified hotel
Wedding facilities capable of accommodating 250 guests
3 fully-equipped meeting rooms for up to 200+ guests
On-site restaurant & bar with BT Sports
On-site lesuire facilities available for all guests

Our accommodation(s)

Room

Classic Room with one King size bed

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with two Single beds

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room with one King Size bed

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

+44 1744 453444

Railway station
Highway exit
Ferries
Helipad/aerodrome

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

M62 JCT 7

Highway exit

Access: 3.86 km / 2.4 mi 45 min walk / 10 min drive

LPL PIER HEAD

Ferries

Access: 17.7 km / 11 mi 25 min drive

CITY AIRPORT

Helipad/aerodrome

Access: 27.04 km / 16.8 mi 35 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 2000 m² / 21527.8 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 300

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 709 reviews

TripAdvisor Rating 3.5/5 144 reviews

Rooms were tired and dirty with lack of attention to detail

Tim W. Business - 9/5/2024 Confirmed reviews ALL

The room was dirty , carpets had not been hoovered in ages , behind the bedside units and the skirting boards were filthy.

Hello Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the experience you described and appreciate your bringing these matters to our attention. We are disheartened to hear that the condition of your room did not meet the standards we strive to uphold. Cleanliness and attention to detail are of utmost importance to us, and it is clear we fell short in this instance. Please be assured that we will address these concerns with our housekeeping team to ensure that such oversights do not occur in the future. Your feedback is invaluable in helping us improve our services, and we hope you will consider giving us another opportunity to provide you with a more pleasant experience. Should you have any further concerns or require assistance, please do not hesitate to reach out directly. Daniel Stewart GENERAL MANAGER

Clean functional hotel.

Mike Business - 9/3/2024 Confirmed reviews ALL

I stated at the hotel during covid time. Not good. Booking again caused some trepidation. Need not have worried. Much better. Room big airy and spotlessly clean. Well done.

Dear Valued Guest, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your recent stay was a much better experience compared to your previous visit during the COVID period. We understand how important it is to feel comfortable and safe, especially when traveling, and we're glad to know that our efforts to provide spacious, airy, and spotlessly clean rooms have made a positive impression on you. Your kind words mean a lot to our team, and we truly appreciate your trust in us for your stay. We look forward to welcoming you back for another enjoyable visit in the future! Warm regards, Guest Service Manager

Good Location

Steve M. Friends - 9/2/2024 Confirmed reviews ALL

Staff very friendly, rooms clean and good check out times.

Dear Steve, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be very friendly and that you enjoyed the cleanliness of your room. It's also great to know that our check-out times met your expectations. Your kind words motivate us to keep providing the best service possible. We hope to welcome you back soon for another enjoyable stay! Warm regards, Guest Service Manager

Well located

Anonymous Families - 9/1/2024 Confirmed reviews ALL

Staff very frindly and welcoming, always very pleasent.

Hello Thank you for taking the time to share your positive experience with us. We are delighted to hear that our staff made you feel welcomed and that you found them to be friendly and pleasant. At Mercure St Helens we strive to create a warm and inviting atmosphere for all our guests, and your feedback reassures us that we are on the right track. We appreciate your kind words and look forward to serving you again in the future. Daniel Stewart General Manager

Anonymous Solo - 8/31/2024 Confirmed reviews ALL

Hotel and staff were lovely as usual. The room however has no window you can see out of and it felt very claustrophobic

Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel and staff to be lovely, as we strive to provide exceptional service to all our guests. We sincerely apologize for the discomfort you experienced due to the lack of a window in your room. We understand how important natural light and a sense of openness can be for a pleasant stay. Your feedback is invaluable, and we will take it into consideration as we continue to improve our accommodations. We hope to have the opportunity to welcome you back in the future, where we can provide a more comfortable experience. Daniel Stewart General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

336 reviews 9.4/10 Location
803 reviews 6.9/10 Room
683 reviews 8.4/10 Service
368 reviews 7.3/10 Cleanliness
242 reviews 6.3/10 Breakfast
224 reviews 6/10 Food
44 reviews 7.7/10 Pool

76 reviews 9.5/10 Location
209 reviews 7.5/10 Room
163 reviews 8.8/10 Service
90 reviews 7.5/10 Cleanliness
57 reviews 6.4/10 Breakfast
41 reviews 5.7/10 Food
9 reviews 7.7/10 Pool

46 reviews 9.5/10 Location
103 reviews 6.9/10 Room
98 reviews 8.2/10 Service
52 reviews 7.1/10 Cleanliness
33 reviews 6.2/10 Food
30 reviews 6.4/10 Breakfast
13 reviews 8.2/10 Pool

30 reviews 9.2/10 Location
95 reviews 5.8/10 Room
72 reviews 8.7/10 Service
39 reviews 7.1/10 Cleanliness
32 reviews 5.7/10 Food
31 reviews 6/10 Breakfast
22 reviews 5.5/10 Value

21 reviews 9.4/10 Location
68 reviews 6.4/10 Room
59 reviews 8.4/10 Service
26 reviews 7.1/10 Cleanliness
19 reviews 6.2/10 Food
18 reviews 6.3/10 Breakfast

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All our hotels in St Helens

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.