Mercure St Helens 4 stars

Customer review rating (ALL Rating) 4.3/5 500 reviews

Mercure St Helens - Image 1
Mercure St Helens - Image 2
Mercure St Helens - Image 3
Mercure St Helens - Image 4

Description

Hotel extras

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

  • Free Carpark for hotel guest (Register your car reg)

Our accommodation(s)

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  500 reviews

Customer review rating 4.0/5

Gary L. Solo - Confirmed reviews ALL

I was there for a one night stay, Hotel itself is nice in good decorative order with exceptions to the bathroom where I saw flaking paint on the ceiling. Resturant itself was nicely decorated, Goode menu choice and the staff were very friendly. My only Wright would be trying to eat a meal at 9 o’clock on a Friday evening with a rather noisy crowd sitting at the bar. I would, however rebook Hotel

Hello Garry Thank you for taking the time to share your experience regarding your recent stay with us. We are delighted to hear that you found our hotel nice and enjoyed a restful night's sleep, as well as appreciated the good facilities we offer. We also appreciate your feedback about the bathroom condition. Please rest assured that we take such comments seriously and will address the issue of flaking paint on the ceiling to ensure a more pleasant environment for our guests. It is wonderful to know that you enjoyed our restaurant's decor and menu selection, along with the friendliness of our staff. We apologize for any inconvenience caused by noise levels during your meal; we strive to create a comfortable dining atmosphere, and your input will help us improve in this area. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future, where we aim to provide an even better experience. Daniel Stewart General Manager

Customer review rating 3.0/5

Valerie K. Solo - Confirmed reviews ALL

Fair. Poor breakfast. Unwarrented parking ticket after entering details in parking machine in the foyer.

Customer review rating 0.5/5

Anderson J. Solo - Confirmed reviews ALL

Paid for a spa hotel and because of the rules on the one night I stayed evening and morning was not allowed in. Closing time in evening 19 45 so fair enough. It was a little before 8pm. No bother. But next morning I checked out early to go in and was refused entry because I had checked out! Room was nice. Good value but unlikely to stay again. Never had this experience before.

Customer review rating 4.5/5

George S. Families - Confirmed reviews ALL

It was pleasant few days. One small issue was that I had requested one of our rooms to have two single beds, however both rooms had King size beds which was a delight for my daughter but my son was not too happy having to share a bed with his dad.

Customer review rating 5.0/5

Richard K. Business - Confirmed reviews ALL

Reasonable value, helpful staff, clean - just need to make the lifts more reliable

Hello Richard Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our establishment to be a "home from home" and appreciated the reasonable value, helpful staff, and cleanliness of our facilities. We also acknowledge your concern regarding the reliability of the lifts. Please rest assured that we take such matters seriously and will address this issue promptly to enhance our guests' experience. Your satisfaction is our priority, and we are grateful for your input as it helps us improve our services. We look forward to welcoming you back in the future. Daniel Stewart General Manager

Other web-users rate our hotel

  • 270 reviews 9.4/10 Location
  • 625 reviews 7.1/10 Room
  • 582 reviews 8.5/10 Service
  • 5 reviews 7.7/10 WiFi
  • 283 reviews 7.9/10 Cleanliness
  • 222 reviews 8/10 Breakfast
  • 55 reviews 8.5/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in St Helens