Mercure St Helens

Mercure St Helens

Customer review rating (ALL Rating) 4.1/5 525 reviews

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Wedding facilities capable of accommodating 200 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
United Kingdom

  • By plane

    LPL JOHN LENNON At 22km / 13 miles

  • By plane

    MANCHESTER T1 At 46km / 28 miles

  • By boat

    LPL PIER HEAD At 17km / 11 miles

  • By helicopter

    CITY AIRPORT At 27km / 16 miles

  • By car

    M62 JCT 7 At 3km / 2 miles

  • By train

    STHELENS CENTRAL At 1km / 1 miles

  • By train

    STHELENS CENTRAL At 1.61km / 1 miles

GPS:53.44994, -2.73679

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our accommodation(s)

All our Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  525 reviews

TripAdvisor Rating  3.5/5  101 reviews

Horrible dinner experience

TripAdvisor rating 1.0/5

247vp Business - TripAdvisor review

I was booked here for 4 nights. First evening I order Beef brisket chilli and it was horrible! insipid and dry. I explained this to the waitress and she actually laughed at me saying 'really'; next evening I ordered the beef curry Asian special and I received a mince meat overdone so I returned it. My colleague who ordered a chicken in white sauce complained that the sauce was sour and chicken tasted wrong..upon complaining; the manager told me we can leave if we are not happy. Really? this is the service I received on the 2nd of Aug at 10.00 and now am ordering a takeaway. What a waste of customer service and convenience. The manager at the time was horrible! she actually told me to leave if we didnt like the service!!

Great hotel

Customer review rating 5.0/5

Andy Families - Confirmed reviews ALL

Very enjoyable, clean rooms, efficient and friendly staff

Very nice stay

Customer review rating 4.5/5

Carl Couples - Confirmed reviews ALL

Everything was perfect from the room to the staff, excellent customer service and lovely hotel. The only gripe I have is that the TV in the privilege room was small, could do with upgrading to bigger TV’s. That’s just me been very picky.

Good stay

Customer review rating 4.5/5

Jeff M. Couples - Confirmed reviews ALL

Lovely view of the Pilkington factory

Good stay

TripAdvisor rating 4.0/5

Jeff M TripAdvisor review

This was a good stay. The car park was easy to find once we found our way on the dual carriageway. This is a newer hotel and consequently didn't look as tired as some others. The meal was also good - we enjoyed our stay here.

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Other web-users rate our hotel

  • 245 reviews 9.5/10 Location
  • 686 reviews 6.5/10 Room
  • 651 reviews 8.4/10 Service
  • 8 reviews 3.8/10 WiFi
  • 342 reviews 6/10 Cleanliness
  • 196 reviews 5.7/10 Breakfast
  • 195 reviews 4.6/10 Food
  • 144 reviews 5.6/10 Value

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