Name: Mercure St Helens
Address: ST HELENS, WA101NG, UNITED KINGDOM
Telephone: (+44)1744/453444

Mercure St Helens

Customer review rating (ALL Rating) 4.1/5 595 reviews

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Description

Mercure St Helens

Hotel for travellers looking for local and authentic experiences

The ALLSAFE label ensures that all steps have been taken for you to enjoy a healthy and relaxing stay. Our team's enhanced safety, hygiene and cleanliness measures mean that you can feel at home and safe with ALLSAFE

Khem Djedidi, Hotel Manager

Mercure St Helens is conveniently situated in the heart of the town. The hotel is close to major transport links and boasts free onsite parking, so getting to Manchester and Liverpool is easy. As well as a 24-hour front desk, onsite restaurant, and bar with BT Sports channels, Mercure St Helens features a range of leisure facilities. Sink into the swimming pool, sauna, or jacuzzi, or unwind in the fully equipped gym. For business or leisure, Mercure St Helens is a perfect hotel choice.

Each of the hotel's 84 contemporary bedrooms boasts a flat-screen TV, air-conditioning, and free Wi-Fi. For events, choose from two beautiful function spaces, the Chalon Suite and the Pyramid Suite, which can accommodate up to 300 guests comfortably. The 92 Restaurant is an ideal spot for dining, meeting friends, or relaxing, and offers a menu with something to suit every taste. For the sporting fans the Totally Wicked Stadium, home to Saint Helens Rugby Club is only a short walk from the property.

Hotel extras

An ALLSAFE Clifton certified hotel
Wedding facilities capable of accommodating 250 guests
3 fully-equipped meeting rooms for up to 200+ guests
On-site restaurant & bar with BT Sports
On-site lesuire facilities available for all guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

Telephone +44 1744 453444

+44 1744 453444

STHELENS CENTRAL

Railway station

1.61 km / 1 mi 15 min walk / 4 min drive

STHELENS CENTRAL

Railway station

1.61 km / 1 mi 15 min walk / 4 min drive

M62 JCT 7

Highway exit

3.86 km / 2.4 mi 45 min walk / 10 min drive

LPL PIER HEAD

Ferries

17.7 km / 11 mi 25 min drive

LPL

Int. airport 1 - IATA code

22.37 km / 13.9 mi 25 min drive

LPL JOHN LENNON

Int. airport 1 - full name

22.37 km / 13.9 mi 25 min drive

CITY AIRPORT

Helipad/aerodrome

27.04 km / 16.8 mi 35 min drive

MANCHESTER T1

Domestic airport 1 - full name

46.19 km / 28.7 mi 45 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Restaurant
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our accommodation(s)

All our Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Room

Classic Room with one King size bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Ironing board and flat-iron

Room

Classic Room with two Single beds

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Ironing board and flat-iron

Room

Privilege Room with one King Size bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Our guest reviews

Parking Fine even after discussing with bar staff

gemmalouise1006 Business - 9/22/2022 TripAdvisor review

Had a meeting with a colleague who was staying at the mecure in March 2022 Spoke with the lady behind the bar (no one on reception) to ask if I needed to pay for parking or whether I'd be covered as my work colleague was staying here and I would be making purchases at the bar. The lady took my reg and told me payment would not be required. I was in the hotel for approx. an hour - months later, I have received a fine for £170! from a third party - currently being threatened with legal action! Bar service was wonderful, staff very polite just a shame an hour's meeting is potentially costing me £170 plus purchases at the bar for an error that could've been prevented :(

Very comfortable short stay

Simonb Couples - 9/20/2022 Confirmed reviews ALL

Stop over when visiting family in Liverpool. Very comfortable room, great food and friendly staff.

Dear SIMON B., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Anonymous Couples - 9/20/2022 Confirmed reviews ALL

All good but room not stocked with coffee.

Dear NICK R., We very much appreciate your comments regarding your stay at the Mercure St Helens. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

OK stay

R. Couples - 9/18/2022 Confirmed reviews ALL

Staff when checking in were very rude, spoke between themselves. Rude towards myself and husband. Room was lovely and clean and comfortable

Dear ADLARD R., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Emily C. Couples - 9/13/2022 Confirmed reviews ALL

Staff were so friendly and welcoming! Gorgeous room couldn’t fault a thing

Dear EMILY C., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

249 reviews 9.4/10 Location
713 reviews 6.5/10 Room
671 reviews 8.4/10 Service
7 reviews 3.6/10 WiFi
357 reviews 5.9/10 Cleanliness
205 reviews 4.6/10 Food
204 reviews 6.3/10 Breakfast
135 reviews 5.6/10 Value

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