Mercure St Helens

Mercure St Helens

Customer review rating (ALL Rating) 4.1/5 491 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Wedding facilities capable of accommodating 200 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

  • By plane

    LPL JOHN LENNON At 22km / 13 miles

  • By plane

    MANCHESTER T1 At 46km / 28 miles

  • By boat

    LPL PIER HEAD At 17km / 11 miles

  • By helicopter

    CITY AIRPORT At 27km / 16 miles

  • By car

    M62 JCT 7 At 3km / 2 miles

  • By train

    STHELENS CENTRAL At 1km / 1 miles

  • By train

    STHELENS CENTRAL At 1.61km / 1 miles

GPS:53.44994, -2.73679

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our accommodation(s)

All our Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  491 reviews

TripAdvisor Rating  3.5/5  94 reviews

Very good and staff were lovely so pleasant and welcoming

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

It was my daughter’s wedding they were so nice and very welcoming! Really nice staff

Good for a family wedding.

Customer review rating 5.0/5

Anne J. J. Families - Confirmed reviews ALL

We had a good 2 day stay for a family wedding. The rooms were nice and clean, but no drawers to put clothes in. The breakfast was good and the staff were very happy to provide things that were not out already, for example they made poached or scrambled eggs if we asked for them.

Bad customer service, amazing breakfast staff

Customer review rating 1.5/5

Mrs H. Friends - Confirmed reviews ALL

Rude staff, misleading extra charges. Manager was happy to let one of our party leave the hotel after they had prepaid for their room. If you arnt aware they charge £50 per room as a holding fee once you arrive at the hotel this is after you have already paid for the room. The manager was called and he was happy to cancel the room for one of our party who could afford the additional £50, the other 3 rooms were okay to stay though. This was embarrassing for the party and the manager and hotel shouldn't expect people to have that type of money and keep it for 7 days before refunding. On another note the breakfast staff were absolutely amazing, the bar staff were also very nice. Rooms clean and the beds comfortable.

Great stay

Customer review rating 5.0/5

Kate Couples - Confirmed reviews ALL

We travelled from Cardiff and stayed for 3 nights for a family wedding, The room was immaculate. The food in the bar and also at the wedding was excellent: I’d especially like to mention how lovely the staff were especially Victoria, nothing was too much trouble -

Comfortable

Customer review rating 4.5/5

Craig Solo - Confirmed reviews ALL

Room was comfortable and clean. Temp control in the room was easy to use. Mini fridge was a nice surprise. Breakfast was very good with plenty on offer and re fills done regularly. All staff were very attentive and professional. The only criticism is the price of a double gin and mixer is £10.30, given this is a hotel in St Helens and not a major city I felt this price point was rather high.

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