Mercure St Helens

Customer review rating (ALL Rating) 4.2/5 675 reviews

Best price
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Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Our accommodation(s)

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

Telephone
Fax +44 1744 453444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  675 reviews

TripAdvisor Rating  3.5/5  147 reviews

Excellent location and reasonable room rate

TripAdvisor rating 5.0/5

Stbeds TripAdvisor review

Very central hotel with free car parking Staff very pleasant and my bedroom was very nice excellent wi-fi connection had nice meal in the bar lounge which was rather lovely good selection of beer on tap Leisure club was too warm for me however nice staff and good facilities I hope to return in January

Well located

Customer review rating 5.0/5

Sarah Couples - Confirmed reviews ALL

Excellent location for visiting in and around Liverpool. Lovely big room, spotlessly clean. All staff were extremely friendly. Very good price. Would definitely stay here again.

Hello Sarah Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our location excellent for exploring Liverpool, and we appreciate your kind words about our spacious and impeccably clean rooms. It is particularly gratifying to know that our team made a positive impression on you with their friendliness, as we strive to provide exceptional service to all our guests. We are also pleased that you found our pricing satisfactory. Your intention to return is the highest compliment we could receive, and we look forward to welcoming you back in the future. Daniel Stewart General Manager

Excellent hotel

TripAdvisor rating 4.0/5

Graham35148 Couples - TripAdvisor review

Excellent service with the reception, restaurant and bar, good value, one area of improvement would be the sealing of the shower screen to stop the water running onto the floor and the correct plug in the sink to avoid water splashing out.

Cashless which sucks

TripAdvisor rating 4.0/5

katiethefabsinger TripAdvisor review

Comfy room, the 9th time I have stayed there over the years. They changed my booking from a privilege to a standard without my consent but when I complained a received a refund. It's cashless which is a bummer. I won't be staying there anymore because of this.

Rooms were tired and dirty with lack of attention to detail

Customer review rating 1.5/5

Tim W. Business - Confirmed reviews ALL

The room was dirty , carpets had not been hoovered in ages , behind the bedside units and the skirting boards were filthy.

Hello Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the experience you described and appreciate your bringing these matters to our attention. We are disheartened to hear that the condition of your room did not meet the standards we strive to uphold. Cleanliness and attention to detail are of utmost importance to us, and it is clear we fell short in this instance. Please be assured that we will address these concerns with our housekeeping team to ensure that such oversights do not occur in the future. Your feedback is invaluable in helping us improve our services, and we hope you will consider giving us another opportunity to provide you with a more pleasant experience. Should you have any further concerns or require assistance, please do not hesitate to reach out directly. Daniel Stewart GENERAL MANAGER

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Other web-users rate our hotel

  • 336 reviews 9.5/10 Location
  • 789 reviews 7/10 Room
  • 661 reviews 8.4/10 Service
  • 353 reviews 7.3/10 Cleanliness
  • 237 reviews 6.4/10 Breakfast
  • 221 reviews 5.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.