Mercure St Helens

Name: Business & Leisure Hotel - Mercure St Helens - In the Town Centre - Accor Hotels - ALL - ALL
Address: Linkway West, St Helens, Merseyside, ST HELENS, WA101NG, United Kingdom
Telephone: +441744453444
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 778 reviews

Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

Description

Mercure St Helens

Hotel for travellers looking for local and authentic experiences

The ALLSAFE label ensures that all steps have been taken for you to enjoy a healthy and relaxing stay. Our team's enhanced safety, hygiene and cleanliness measures mean that you can feel at home and safe with ALLSAFE

Khem Djedidi, Hotel Manager

Mercure St Helens is conveniently situated in the heart of the town. The hotel is close to major transport links and boasts onsite parking, so getting to Manchester and Liverpool is easy. As well as a 24-hour front desk, onsite restaurant, and bar with BT Sports channels, Mercure St Helens features a range of leisure facilities. Sink into the swimming pool, sauna, or jacuzzi, or unwind in the fully equipped gym. For business or leisure, Mercure St Helens is a perfect hotel choice.

Each of the hotel's 84 contemporary bedrooms boasts a flat-screen TV, air-conditioning, and free Wi-Fi. For events, choose from two beautiful function spaces, the Chalon Suite and the Pyramid Suite, which can accommodate up to 300 guests comfortably. The 92 Restaurant is an ideal spot for dining, meeting friends, or relaxing, and offers a menu with something to suit every taste. For the sporting fans the Totally Wicked Stadium, home to Saint Helens Rugby Club is only a short walk from the property.

Hotel extras

An ALLSAFE Clifton certified hotel
Wedding facilities capable of accommodating 250 guests
3 fully-equipped meeting rooms for up to 200+ guests
On-site restaurant & bar with BT Sports
On-site lesuire facilities available for all guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

Telephone +44 1744 453444

+44 1744 453444

Railway station
Highway exit
Ferries
Helipad/aerodrome

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

M62 JCT 7

Highway exit

Access: 3.86 km / 2.4 mi 45 min walk / 10 min drive

LPL PIER HEAD

Ferries

Access: 17.7 km / 11 mi 25 min drive

CITY AIRPORT

Helipad/aerodrome

Access: 27.04 km / 16.8 mi 35 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Restaurant
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our accommodation(s)

All our Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Room

Classic Room with one King size bed

2 persons
20 m² / 215 sq ft

Room

Classic Room with two Single beds

2 persons
20 m² / 215 sq ft

Room

Privilege Room with one King Size bed

2 persons
20 m² / 215 sq ft

Our guest reviews

£100 parking fine for staying in the hotel car park!

greenp2016 3/16/2023 TripAdvisor review

I got a £100 parking fine for staying in the hotel carpark! The Hotel are not interested and says it is nothing to do with them despite me having put my car details into their computer. Terrible.....

Lovely Hotel

Phil H. Couples - 3/15/2023 Confirmed reviews ALL

Very nice welcome. Lovely room and a great restaurant.

Poor breakfast buffet and strange pay on arrival policy

Jim M. Business - 3/12/2023 Confirmed reviews ALL

On arrival, I was asked to pay up front for the accommodation but was told I could not get a receipt until I checked out. This must be bordering on illegal. Surely if I pay, I am entitled to a receipt there and then? It also means that, if I dine in the hotel, I now have two items to expense. Nothing about this is good customer service. Could someone please explain the reason for this to me? Buffet breakfast was really poor. Eggs were overcooked. Sausages, bacon and mushrooms were sitting in water and were not appealing at all. Big improvement required.

Well located

Ryan Couples - 3/11/2023 Confirmed reviews ALL

Ideally located for our stay when we travelled up to watch st.helens rugby league match

Dear RYAN D., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location in the centre of town

Brian J. M. Couples - 3/11/2023 Confirmed reviews ALL

Excellent 👌🏼

In partnership with TripAdvisor