Name: Business & Leisure Hotel - Mercure St Helens - In the Town Centre - Accor Hotels - ALL - ALL
Address: Linkway West, St Helens, Merseyside, ST HELENS, WA101NG, GB
Telephone: +441744453444
Rating: 4.3

Mercure St Helens

Hotel for travellers looking for local and authentic experiences

Mercure St Helens is conveniently situated in the heart of the town. The hotel is close to major transport links and boasts onsite parking, so getting to Manchester and Liverpool is easy. As well as a 24-hour front desk, onsite restaurant, and bar with BT Sports channels, Mercure St Helens features a range of leisure facilities. Sink into the swimming pool, sauna, or jacuzzi, or unwind in the fully equipped gym. For business or leisure, Mercure St Helens is a perfect hotel choice.

Each of the hotel's 84 contemporary bedrooms boasts a flat-screen TV, air-conditioning, and free Wi-Fi. For events, choose from two beautiful function spaces, the Chalon Suite and the Pyramid Suite, which can accommodate up to 300 guests comfortably. The 92 Restaurant is an ideal spot for dining, meeting friends, or relaxing, and offers a menu with something to suit every taste. For the sporting fans the Totally Wicked Stadium, home to Saint Helens Rugby Club is only a short walk from the property.

The ALLSAFE label ensures that all steps have been taken for you to enjoy a healthy and relaxing stay. Our team's enhanced safety, hygiene and cleanliness measures mean that you can feel at home and safe with ALLSAFE

Daniel Stewart, Hotel Management

Hotel extras

An ALLSAFE Clifton certified hotel
Wedding facilities capable of accommodating 250 guests
3 fully-equipped meeting rooms for up to 200+ guests
On-site restaurant & bar with BT Sports
On-site lesuire facilities available for all guests

Our accommodation(s)

Room

Classic Room with one King size bed

2 pers. max
20 m² / 215 sq ft

See availabilities

Room

Classic Room with two Single beds

2 pers. max
20 m² / 215 sq ft

See availabilities

Room

Privilege Room with one King Size bed

2 pers. max
20 m² / 215 sq ft

See availabilities

Suite

Suite with one King size bed

2 pers. max
30 m² / 322 sq ft

See availabilities

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

+44 1744 453444

Railway station
Highway exit
Ferries
Helipad/aerodrome

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

M62 JCT 7

Highway exit

Access: 3.86 km / 2.4 mi 45 min walk / 10 min drive

LPL PIER HEAD

Ferries

Access: 17.7 km / 11 mi 25 min drive

CITY AIRPORT

Helipad/aerodrome

Access: 27.04 km / 16.8 mi 35 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

1552 BAR

Our Sports Bar boasts a great location to sit back and relax with a drink in hand. With BT Sports on the big screen, you are sure not to miss any big sporting event.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 2000 m² / 21527.8 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 300

Find out more

Weddings

Non contractual photo

It's now time to start planning your wedding, your way. Here at the Mercure St Helens we pride ourselves on giving you, the happy couple, the wedding of your dreams. Small and intimate, large and spectacular we can cater for them all.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 465 reviews

TripAdvisor Rating 3.6/5 172 reviews

Elizabeth J. Friends - 1/14/2026 Confirmed reviews ALL

Quick overnight stay, there was a wedding in the hotel but it didn't impact our stay at all

Hello Elizabeth Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our prime location and found it convenient for exploring the town and theatre. It is also wonderful to know that despite the wedding event taking place during your stay, it did not affect your overall experience. Your satisfaction is our top priority, and we strive to ensure all guests have a pleasant visit. We truly appreciate your kind words and the perfect rating of 10 out of 10. We look forward to welcoming you back in the future for another enjoyable stay. Daniel Stewart General Manager

Steven R. Families - 1/12/2026 Confirmed reviews ALL

Would of perfaired i double bed not 2 singles pushed together

Hello Steven Thank you for taking the time to provide your feedback regarding your recent stay. We appreciate your input and are glad to hear that you found your experience satisfactory overall, rating it an 8 out of 10. We understand your preference for a double bed instead of two singles pushed together, and we apologize for any inconvenience this may have caused. Your comfort is important to us, and we will certainly take your comments into consideration as we strive to improve our accommodations. If there is anything further we can assist you with or if you have additional suggestions, please do not hesitate to reach out. We hope to welcome you back in the future and provide an even better experience. Warm regards, Daniel Stewart General Manager

Sonja S. Solo - 1/10/2026 Confirmed reviews ALL

Friendly and helpful staff. Clean rooms, good good. Great Spa facilities. Perfect l9cation for my needs

Hello Sonja Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location perfect for your needs and that our staff provided friendly and helpful service. We take great pride in maintaining clean accommodations and are pleased that you enjoyed the quality of our food and spa facilities. Your satisfaction is our top priority, and we appreciate your positive rating of 9 out of 10. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future. Daniel Stewart General Manager

Karen H. Business - 1/10/2026 Confirmed reviews ALL

Had the cauliflower and broccoli battered with rice - very poor and left most of it, was raw and very greasy. Had sound of the generator all night. Heating in room never got above 17. Also didn’t get my upgrade

Hello Karen Thank you for taking the time to share your feedback regarding your recent experience with us. We sincerely apologize for the issues you encountered during your stay. We are disappointed to hear that the meal did not meet your expectations, particularly concerning the preparation of the cauliflower and broccoli. Please rest assured that we take food quality very seriously, and we will address this matter with our kitchen team to ensure improvements are made. Additionally, we regret any inconvenience caused by the noise from the generator and understand how important a comfortable environment is for our guests. We will investigate this issue further to minimize disturbances in the future. Regarding the heating in your room, we appreciate you bringing this to our attention. Our maintenance team will look into this matter promptly to ensure that all rooms maintain a comfortable temperature for our guests. Lastly, I apologize for any misunderstanding regarding your room upgrade. Please allow us an opportunity to make it right during your next visit; Subject to availability we would be happy to discuss options with you directly. Your feedback is invaluable as it helps us improve our services. Thank you once again for sharing your thoughts, and we hope to welcome you back soon under better circumstances Daniel Stewart General Manager

Rose M. Families - 1/8/2026 Confirmed reviews ALL

No walk in showers in any standard rooms except suites. Rooms were very dark as we had difficulty reading the instructions for the safe and also the beds were extremely soft and in this case very uncomfortable.

Hello Rose Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your insights, as they are invaluable in helping us improve our services and accommodations. We apologize for any inconvenience you experienced due to the absence of walk-in showers in our standard rooms. We understand that this feature can enhance comfort and accessibility, and we will certainly take your comments into consideration as we evaluate our offerings. Additionally, we regret to hear that the lighting in your room did not meet your expectations and that the bed's firmness affected your comfort during your stay. Your observations regarding these issues will be shared with our management team to ensure a more pleasant experience for future guests. We strive to provide a high level of service and comfort, and it is clear from your feedback that there are areas where we can improve. We hope you will consider staying with us again in the future so we may have the opportunity to provide you with a more satisfactory experience. Thank you once again for sharing your thoughts. Daniel Stewart General Manager

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