Mercure St Helens

Customer review rating (ALL Rating) 4.2/5 594 reviews

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Mercure St Helens - Image 1
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Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Our accommodation(s)

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

Telephone
Fax +44 1744 453444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  594 reviews

TripAdvisor Rating  3.5/5  155 reviews

Good for a short stay.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The staff were all very good and helpful 😊😊only one problem the breakfast was not worth the price!!! Very small for wat you are paying for 🙁🙁🙁if I was to stay in again think I would be going out for food. 😔😔😔

Pleasant stay in St Helens

TripAdvisor rating 4.0/5

jean2072015 TripAdvisor review

Pleasant stay at this hotel for the weekend. Reception staff were welcoming and very helpful. Lovely clean and modern bedroom, but the twin beds joined together, was not a great experience. It dipped in the middle, so I would get stuck on the join, painful. The mattresses have seen better days and could really do with replacing now! The lounge and bar areas were clean and tidy. The restaurant where we had breakfast was great. Breakfast was presented quickly and very nice and hot on arrival. Special shout out to our server at breakfast Lucy. Give her an award! That woman whizzed around doing so much for so many people on both days Feb 1st and 2nd, with very little assistance and still managed to keep a smile on her face. My only criticism . PLEASE PROVIDE MORE STAFF IN THE BREAKFAST AREA.

The Mercure has raised its game

TripAdvisor rating 4.0/5

L5053SMdavidm TripAdvisor review

I’ve been staying at the mercure fairly regularly over the past 4 years or so. Standards really dropped about 3 years ago, so I stayed at another location in the town. I came back to the Mercure at the end of last year due to availability issues. I have to say I was pleasantly surprised the standards have been raised across the board. I’ve stayed in 3 different rooms since then and the standard of cleanliness is very good, some rooms are slightly better in standard but overall they are fine. The general cleanliness in the hotel is very good and all the staff I have met are helpful and friendly. The breakfast is very good, and the young lady (Lucy) working in there was on her own on the 3 mornings I had breakfast, but was very helpful, friendly and efficient, and nothing too much trouble. One set of guests sat facing the toaster about 3 meters away asked her to make them toast, which she duly did. She is a credit to the hotel, as are most staff to be fair.

Very helpful staff

Customer review rating 5.0/5

Jack B. Couples - Confirmed reviews ALL

We

Perfect hotel in a perfect place

Customer review rating 5.0/5

Amanda H. Couples - Confirmed reviews ALL

What a fantastic hotel. Set just in the centre of town the location is perfect for those just wanting to shop, go to the rugby or use as a base. Friendly greeting from the staff on arrival. Foyer was bright, clean and very welcoming. Check in was smooth and quick. Hotel room, classic king was just what we wanted for a 3 night stay. Clean, warm, comfortable with added extras; iron and ironing board, hairdryer, fridge, tea/coffee facilities, extra pillows. Housekeeping attended to the room daily. The hotel facilities were great. The bar was well stocked, clean and the bar staff were very friendly. TVs playing music to help you relax whilst enjoy a drink or two. The bar food was tasty and plentiful. The restaurant was clean and inviting with a nice menu. Food from placing an order arrived quickly. Breakfast was standard with lots of variety. A pool and gym is also available though not used by us on this occasion. Plenty of parking which is free. Will definitely be booking again for our next visit.

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Other web-users rate our hotel

  • 315 reviews 9.4/10 Location
  • 715 reviews 6.9/10 Room
  • 607 reviews 8.5/10 Service
  • 320 reviews 7.5/10 Cleanliness
  • 211 reviews 6.6/10 Breakfast
  • 61 reviews 5.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.