Mercure St Helens

Customer review rating (ALL Rating) 4.2/5 528 reviews

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Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Our accommodation(s)

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

Telephone
Fax +44 1744 453444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  528 reviews

TripAdvisor Rating  3.6/5  156 reviews

Customer review rating 5.0/5

Jane B. Couples - Confirmed reviews ALL

Nice rooms, clean, huge bed, nice fresh cooked breakfast. Very helpful and friendly staff

Hello Jane Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our location convenient, especially in relation to the Totally Wicked Stadium. It is wonderful to know that you appreciated the cleanliness of your room, as well as the comfort provided by our spacious beds. We take great pride in offering a freshly cooked breakfast, and we are thrilled that it met your expectations. Moreover, we are particularly pleased that our staff's helpfulness and friendliness made a positive impact on your stay. Your kind words will certainly motivate our team to continue delivering exceptional service. We look forward to welcoming you back in the future! Daniel Stewart General Manager

Customer review rating 3.0/5

Gillian B. Couples - Confirmed reviews ALL

Good location & very comfortable hotel. However, I feel the check in time of 3pm is too late and would suggest an earlier time. I understand this would impact on check out time but again, I think 12 noon is too late. Suggest check in 2pm & out 11am.

Hello Gillian Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and appreciated its prime location. We also appreciate your suggestions regarding our check-in and check-out times. Your input is invaluable as we continuously strive to enhance our guests' experience. While we currently have a 3 PM check-in and 12 noon check-out policy, we understand that an earlier check-in at 2 PM and a later check-out at 11 AM could provide added convenience for our guests. Please rest assured that we will take your recommendations into consideration as we review our policies in the future. Thank you once again for your thoughtful feedback, and we hope to welcome you back soon! Daniel Stewart General Manager

Customer review rating 4.5/5

John A. Business - Confirmed reviews ALL

The suite was terrific, the staff wonderful our stay amazing. This is a fantastic hotel in an excellent location and we had the most glorious weather.

Hello John Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you found our suite to be terrific and that our staff contributed positively to your experience with their exceptional service. It brings us great joy to know that you had an amazing stay in such a fantastic location, especially with the glorious weather enhancing your visit. Your kind words motivate us to continue providing outstanding hospitality. We look forward to welcoming you back for another memorable experience in the future. Daniel Stewart General Manager

Customer review rating 5.0/5

Jenny G. Families - Confirmed reviews ALL

We were there for a wedding reception and the staff were wonderful. The whole experience was so well organised

Hello Jenny Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you found our staff to be fantastic and that you enjoyed our lovely rooms during your stay for the wedding reception. It is always our goal to provide exceptional service, and we are thrilled that you felt everything was so well organized. Your kind words will certainly motivate our team as they continue to strive for excellence. We hope to have the pleasure of welcoming you back in the future! Daniel Stewart General Manager

Customer review rating 5.0/5

Pamela W. Friends - Confirmed reviews ALL

We attended a wedding last Friday at the Mercure, St Helens. It was a beautiful event, lovely venue and grounds. We stayed overnight in a super comfy bed and spotless room. Staff were lovely, professional and always on hand to help. Delicious food at the reception and breakfast was a lovely choice of yummy, fresh food. Would most definitely stay again.

Hello Pamela Thank you for taking the time to share your wonderful experience with us following your recent stay at Mercure St Helens. We are delighted to hear that you found our location ideal and enjoyed the beautiful setting of the wedding event. It is gratifying to know that you had a comfortable night’s sleep in our spotless rooms, as well as appreciated the professionalism and attentiveness of our staff. Your kind words about our delicious food offerings at both the reception and breakfast truly warm our hearts, as we strive to provide high-quality dining experiences for all our guests. We sincerely appreciate your feedback and are thrilled that you would consider staying with us again in the future. We look forward to welcoming you back soon! Daniel Stewart General Manager

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Other web-users rate our hotel

  • 281 reviews 9.3/10 Location
  • 664 reviews 7.1/10 Room
  • 577 reviews 8.4/10 Service
  • 5 reviews 7.7/10 WiFi
  • 293 reviews 7.7/10 Cleanliness
  • 206 reviews 7.5/10 Breakfast
  • 168 reviews 6.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.