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Mercure Nottingham Sherwood Hotel 4 stars

Customer review rating 4.0/5 287 reviews

ALLSAFE approved hotel

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Mercure Nottingham Sherwood Hotel
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+ 17 Services

Hotel extras

  • Welcome back to all our guests!

  • Full English Breakfast

  • 24hr Food and Beverage inc Full Dinner Menu

  • Free onsite carpark

  • Laundry Service

Hotel location

Mercure Nottingham Sherwood Hotel

296 Mansfield Road
NG52BT nottingham
united kingdom

Tel: +441159359988

Fax: (+44)1159245227

Check-in from 15h00

Check out up to 12h00

  • NOTTINGHAM CITY TRANSPORT :  Victoria Centre bus station

  • NOTTINGHAM EXPRESS TRANSIT :  Forest fields Train Station

  • By plane

    EASTMIDLANDS At 25km / 15.53 miles

  • By train

    NOTTINGHAM STATION At 3.3km / 2.05 miles

Hotel services

RESTAURANT

Our open plan restaurant is situated in the conservatory and offers a full range of seasonal dishes that will spark your taste buds. We have the ability to cater for all allergens and are open to the public.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 172 rooms
    • 2 rooms for people with reduced mobility
    • 29 family rooms
    • 16 connecting rooms
    • 172 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • Brazilian
    • Japanese
    • Portuguese
    • English
    • Danish
    • Polish
    • Italian
    • French
    • Spanish
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • On site car park free of charge
    • On site
    • 230 parking spaces
    • Private
Well-being
  • The Club
    • Covered
  • The Club
    • On site

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Nottingham Sherwood Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

287 reviews

TripAdvisor Rating 3.5/5

113 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good Stay

Customer review rating 4.5/5

Val Solo - 11/10/2021 Confirmed reviews ALL

Well located hotel, short trip to the park and ride. Bed was super comfy. Overall a pleasant experience, staff were welcoming and friendly

Nice place

TripAdvisor rating 4.0/5

gpr 08/10/2021 TripAdvisor review

Overnight stop for a sad occasion. Great hotel, everything I could expect from the Mercure Brand. Dinner in the restaurant was superb, staff were very attentive and helpful. What more can anyone ask for.

Good stay

Customer review rating 5.0/5

Jake Couples - 04/10/2021 Confirmed reviews ALL

Good stay nice staff comfortable bed nice sized room. Only issue was the curtains didn’t fit the window properly and let’s light through in the morning.

Pleasant stay

Customer review rating 4.0/5

Paul H. Business - 03/10/2021 Confirmed reviews ALL

Not a part of the country we would normally visit but business bought us here and was very impressed with the facilities food and staff.

Bad stay.

Customer review rating 1.5/5

Victoria B. Business - 29/09/2021 Confirmed reviews ALL

Staff would not book me into the hotel when I asked them to they said their was no rooms available and there was because later I asked someone else at reception and they were able to book me in. The room drainage system in the shower was not running smoothly and I had to report this to staff however work was done to repair the running of the water down the drain in the shower.

Beautiful hotel

Customer review rating 5.0/5

Lydia Business - 29/09/2021 Confirmed reviews ALL

The Mecure Sherwood was excellent! A swift check in with a lovely receptionist and a beautiful clean room.

All we needed

Customer review rating 5.0/5

Philip Families - 28/09/2021 Confirmed reviews ALL

Plenty of flexible seating in bar with large circulation space. Concierge attentive and helpful. Rooms all clean and tidy. Excellent cooked breakfast. Plenty of parking space.

well located for my purposes

Customer review rating 4.0/5

Mark D. Families - 28/09/2021 Confirmed reviews ALL

experience was good breakfast too expensive as beans werent heinz

Excellent facilities, myself and my partner enjoyed a well deserved break

Customer review rating 5.0/5

Mick Couples - 27/09/2021 Confirmed reviews ALL

Couldn't be better, staff were helpful and courteous throughout the stay

Great location

Customer review rating 5.0/5

Mauritia P. Couples - 27/09/2021 Confirmed reviews ALL

Amazing , The staff went above and beyond for me during my 2 night stay.x

Well located, not too far from the city centre

Customer review rating 3.0/5

Billy Families - 27/09/2021 Confirmed reviews ALL

A family trip away, was an okay experience. The staff both in reception and in the pool area made us feel quite uncomfortable. Attitudes were terrible and came across quite rude. Considering amount we paid for 2 nights, the only helpful ones were the cleaners who couldn't do enough. The family room shower is no good for anyone who is over 5ft8, far too low.

Perfect position. Good parking facilities. A very pleasant experience.

Customer review rating 5.0/5

Ken W. Couples - 26/09/2021 Confirmed reviews ALL

Cosy and very clean rooms. Very comfortable bed. Great buffet breakfast selection in super surroundings. All this coupled with friendly helpful staff. Thanks.

Problematic Aricon Unit

Customer review rating 2.0/5

Nmj Business - 23/09/2021 Confirmed reviews ALL

The airconditioner unit kept coming on and the panel could not be activated to turn it off. It was cold and noisy. At 1:30am I requested the staff at the desk to assist. The assistant was able to activate the panel using a pen to push the buttons. However, even after this it kept randomly turning back on. Little rest as a consequence.

Small room and very noisy

TripAdvisor rating 3.0/5

Disco106 23/09/2021 TripAdvisor review

The room we had was small and at night there was a lot of road noise and also light pollution from outside. Better soundproofing and blackout curtains would have been a good help. Location ok. Did not eat in the hotel

Excellent

Customer review rating 5.0/5

K. Families - 20/09/2021 Confirmed reviews ALL

From parking in the free carpark we were well looked after and the reception staff were friendly, knowledgeable and very helpful. The room was immaculate and we felt very comfortable using the facilities within the hotel.

Good stay with problems

Customer review rating 3.5/5

Antia G. Couples - 20/09/2021 Confirmed reviews ALL

On our way to the hotel I was telephoned but as we were driving I couldnt hear the conversation. On arrival reception staff informed us that the suite we had booked was unavailable for the 2 nights. This was a little suprising as I had made the booking at the beginning of June. We were offered a king size room and £100 bar/restaurant credit instantly to make up for the inconvenience. We were not too put out by this but if it had been booked for a special occasion treat that would have been a different matter. The room was a little oddly designed. The kettle and coffee machine were no where near a plug socket. There was no fridge theres a cupboard for it though. Theres no bathtub but a big shower. All the staff we encoutered were friendly and professional. Decent breakfast and enough staff to run the dining room effectively eg quickly refilling buffet, collect spent plates and clearing tables. Great stay, we would come again.

Helpful staff but disappointing room(s)

Customer review rating 2.5/5

Marco Business - 18/09/2021 Confirmed reviews ALL

On arrival, the first room that I was allocated had non-functional electrics - nothing happened when I put the door card into the slot to turn the lights on. I was moved to another room which smelled of sweat. There were no coat hangers on the rail. The curtains were half hanging off of the curtain rail. I opened the window for fresh air and went for a meal. I returned and had to shut the window as a car alarm was going off. I tried to turn the air conditioner on but that was not working - error E04. Not exactly good value for £90 a night, I think.

Good location however shower very poor in room and not really value for money.

Customer review rating 4.0/5

Chris Couples - 13/09/2021 Confirmed reviews ALL

Staff and food good. Facilities though as mentioned above not up to same standard.

Great stay

Customer review rating 5.0/5

Nola Friends - 13/09/2021 Confirmed reviews ALL

Very helpful staff

Great Hotel

Customer review rating 3.5/5

Emma Families - 10/09/2021 Confirmed reviews ALL

Myself and my son stayed at the Mercure Sherwood the night before my wedding as we wanted a bit of luxury to relax. When we came to check in (which was already later than the 'recommended time', the queue was long as there were only 2 reception staff and one laptop to serve the number of guests trying to check in. The check-in process itself was simple enough and the staff member was friendly so no issue there. We got up to the room to find that we had a double room (2 single beds put together as one large double) which wasn't what we had requested and had previously confirmed by email that we were going to have a twin room. I went back downstairs to speak with reception but the line had gotten longer, so I retreated back to the room for a short while and returned later. There, I spoke with the manageress who apologised and checked whether any twin rooms were available, but there weren't. It wasn't too much of an issue since I was with my son but if I had been travelling with anyone else, it may have been! The manageress gave us 2 complementary drinks as an apology, which was lovely as a small gesture of goodwill. The room itself was clean and the bed was extremely comfy. There was no noise apart from some traffic outside but that died down as the night wore on and started up when we awoke in the morning. My only gripes with the room was the very confusing air con system which we couldn't work out, even with the instructions nearby and the tv had a tendency not to turn off! Nothing to do with the remote, it needed to be turned off at the back of the set which was very inconvenient as it is hung on the wall! Breakfast was great and really set us up for the day. We had asked for a late check-out of no later than 2pm which was confirmed twice, both over the phone and by email but we still had housekeeping knocking on the door asking when we were leaving twice even though we said we had booked a late check-out and it was for a wedding! I even had my make-up artist and hairdresser in the room with me at that point so I'm not sure what the problem was! Overall, we did enjoy our stay at the Mercure but it was just minor problems that peppered the stay. The staff were great and did what they could but as a previous member of Accor staff myself, I couldn't help but think they needed 'more hands on deck' to help guests get the experience they'd booked for.

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