Mercure Nottingham Sherwood Hotel 4 stars
Customer review rating (ALL Rating) 4.0/5 464 reviews
296 Mansfield Road
NOTTINGHAM CITY TRANSPORT: Victoria Centre bus station
NOTTINGHAM EXPRESS TRANSIT: Forest fields Train Station
EASTMIDLANDS At 25km / 15.53 miles
NOTTINGHAM STATION At 3.3km / 2.05 miles
Check-in from - Check out up to
Our open plan restaurant is situated in the conservatory and offers a full range of seasonal dishes that will spark your taste buds. We have the ability to cater for all allergens and are open to the public.
Our guest reviews
100% genuine reviews from our guestsFind out more
The stay was ok.
Customer review rating 4.0/5
Anonymous Families - Confirmed reviews ALL
The 3 night stay was ok. The room was fairly small and had a very noisy air conditioning unit even when turned off. It would make a squeaking noise for about 2.5 minutes every 3 or 4 hours even through the night which obviously woke me up. The unit didn’t make this noise when operational. I reported it on my first day and was told they would mention it to the maintenance team, which I presume they didn’t as it was never fixed. I mentioned it again on check out. The swimming pool was also out of service for 2 of the 3 days I stayed.
Dear RACHEL J., We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very disappointed to hear of your negative experience regarding AC Unit .Please accept our wholehearted and sincere apologies on behalf of all the staff here at the MERCURE Nottingham Sherwood Hotel Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Ruwan Dharmapala Front Office Manager
The room air conditioning didn't work
Customer review rating 3.0/5
Nick M. Business - Confirmed reviews ALL
Friendly staff, nice food, air conditioning I room didn't work and hotel tired in appearance, including stained carpet and seating in bedroom.
Dear NICK M., Thank you for choosing to stay at the MERCURE Nottingham Sherwood Hotel. Your feedback is highly important to us and we are very disappointed to hear of your negative experience regarding AC I am sorry to hear of your unsatisfactory experience as this is not the level of service we strive to provide to our valued guests. Please accept our wholehearted and sincere apologies on behalf of all the staff here at the MERCURE Nottingham Sherwood Hotel. Rest assured that your comments will be taken seriously and acted on appropriately to ensure improvements are made. I do hope that we will have the opportunity to restore your positive opinion of us in the future. If you require any further assistance please do not hesitate to contact me on ru… Kind Regards Ruwan Dharmapala Front Office Manager
Great stay all round
Customer review rating 5.0/5
Harriet Families - Confirmed reviews ALL
I was greeted warmly at check-in even though it was past midnight. The room was larger than I was expecting. It was clean and quiet. The breakfast was great value and quality. All the staff I spoke to were very friendly and helpful. All around a great experience.
Dear HARRIET B., The review you wrote while staying at our hotel was excellent. Our team, including myself, will be looking forward to seeing you back to our hotel very soon. Please would you let us know if there is anything that we can arrange for your next visit. Looking forward to seeing you soon. You can reach me at ru… Kind Regards Ruwan Dharmapala, Front Office Manager
Frequent visitor for work purposes
TripAdvisor rating 5.0/5
S168NGmarks Business - TripAdvisor review
Came to work in Nottingham and stayed in the Mercure, the facilities are amazing, pool and gym and even sauna, on arrival on checking was greeted by billal and Maria, very warm welcome and the pint of stella by Arjana and Joannis was just as good lol
Dear Marks The review you wrote while staying at our hotel was excellent. Our team, including myself, will be looking forward to seeing you back to our hotel very soon. Please would you let us know if there is anything that we can arrange for your next visit. Looking forward to seeing you soon. You can reach me at email@example.com. Kind Regards Ruwan Dharmapala, Front Office Manager
Reception and bar
TripAdvisor rating 5.0/5
stevenaT7910PW Business - TripAdvisor review
I would highly recommend this hotel we stay here on a weekly basis and it's a home from home the rooms are cleaned on a daily basis and the food is amazing and with the heatwave we have just had they supplied ice cold water to your room
Dear Steven. All of our employees were very pleased with your very commendable review. It will not only encourage us but also take our service to a higher level. I would like to kindly inform you that we are ready to provide a good service in the future as well. We look forward to providing everything we can to provide you with an even better service. We look forward to see you soon. You can reach me at Ruwan.firstname.lastname@example.org Kind Regards Ruwan Dharmapala. Front Office Manager
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