Mercure Nottingham Sherwood Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 611 reviews

Best price
guarantee
Mercure Nottingham Sherwood Hotel - Image 1
Mercure Nottingham Sherwood Hotel - Image 2
Mercure Nottingham Sherwood Hotel - Image 3
Mercure Nottingham Sherwood Hotel - Image 4
296 Mansfield Road, NG52BT NOTTINGHAM, United Kingdom

Description

Hotel extras

  • 0.9 miles from Nottingham City Centre

  • Newly-refurbished meeting rooms and events spaces with capacity for up to 400 guests

  • Large car park and EV charging

  • Contemporary restaurant and bar showing live sports channels

  • Indoor swimming pool, sauna, steam room and fully-fitted gym

Our accommodation(s)

Hotel location

Mercure Nottingham Sherwood Hotel

296 Mansfield Road
NG52BT NOTTINGHAM
United Kingdom

GPS:52.970202, -1.153407

Telephone
Fax +44 115 924 5227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Tatting

Indulge in locally-inspired seasonal dishes when you visit our stylish restaurant, serving breakfast, lunch and dinner in an open-plan setting. Enjoy a culinary experience that highlights the freshest ingredients and in a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  611 reviews

Customer review rating 4.0/5

Lloyd R. Business - Confirmed reviews ALL

Whilst the room and staff were superb, the food available was not very good. The menu was not great and on one evening, I was told that much of it wasn't actually available. As I am there for business, a good meal before bed is really appreciated, and sets me up for the next day's work. Especially disappointing as other Mercures have fantastic food.

Dear Lloyd R., Thank you for your kind words regarding our staff and accommodations. We take pride in our service and are glad to hear that you found your room to be superb. However, I regret that the dining experience did not meet your expectations, particularly concerning the menu availability. Your feedback is valuable, and we continually strive to enhance our offerings to ensure a satisfying stay for all guests. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 3.5/5

Sharon B. Couples - Confirmed reviews ALL

We had a lovely stay visiting my daughter. Great location close to the city centre. Although the room next to us were very loud and noisy at 7am (sounded like there were loads of people in the room having a party for over an hour which kept us awake when we were hoping for a lay in). We did not know how to call down to the front desk to complain. Facilities were good and bonus there was on site parking.

Dear Sharon B., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and the facilities provided. However, we sincerely apologise for the disturbance caused by noise from neighboring guests, especially during early morning hours. We understand how important a restful environment is for our guests. Please be assured that we recommend utilizing the in-room phone system to reach the front desk for any concerns, and we will review this communication process to enhance guest experience. We appreciate your feedback and hope to welcome you back in the future. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 5.0/5

Denise H. Couples - Confirmed reviews ALL

We found the Hotel to be very well appointed and clean throughout. All the staff were very helpful, friendly and professional. Our room was modern and extremely comfortable, with every thing we needed for a good stay (although I would have preferred a bath, which wasn't an option at the hotel). The restaurant was nice, although lighting quite dim. There had not been a food delivery during our stay so the menu was very very limited, but we enjoyed what we had. There is also an award winning fish and chip restaurant two minutes walk away. The location of the hotel was excellent for us, with very regular public transport into the city center very near by. We would very highly recommend this hotel and would not hesitate with staying again ourselves.

Dear Denise H., Thank you for taking the time to share your positive experience at Mercure Nottingham Sherwood Hotel. We are delighted to hear that you found our hotel well appointed and clean, and that our staff provided you with friendly and professional service. It is wonderful to know that your room met your expectations for comfort and amenities. We appreciate your feedback regarding the preference for a bath and the lighting in our restaurant. While we strive to offer a variety of options on our menu, we acknowledge that food deliveries can influence availability. We are pleased to know that you enjoyed your meals and found alternative dining options nearby. Your recommendation means a great deal to us, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 3.5/5

Melissa C. Business - Confirmed reviews ALL

The Mercure is a comfortable hotel. I've stayed over several years and it is not quite so well maintained as it used to be. The changing rooms by the swimming pool had a leaking ceiling and it was hard to unplug the sink in the bedroom. But the staff are friendly and the food is good.

Dear Melissa C., Thank you for sharing your feedback regarding your recent stay. I appreciate your comments about the comfort of our hotel and the friendliness of our staff. I regret to learn about the maintenance issues you encountered, as it is our goal to provide a well-maintained environment for our guests. Your feedback is invaluable, and I will ensure it is communicated to the relevant departments for consideration. Thank you once again for your insights. We hope to welcome you back in the future. Best regards, Alan and the team Mercure Nottingham Sherwood Hotel

Customer review rating 2.5/5

Sharpe S. Business - Confirmed reviews ALL

Paid for food and room service. Waited 2.5 hours for food and so had to pay full price and food was cold. Stains on bedding which fair enough was changed. Reception staff... some are helpful so not so much. Very loud next door having sex and was that loud it sounded like i was in the room with them. Then another couple arguing and slamming did late. Very rough and most nights massive meetings. Long ques to speak to reception staff. No one has mentioned leisure facilities which I thought was included in stay but obviously not?

Dear Sharpe S., Thank you for sharing your feedback regarding your recent stay at Mercure Nottingham Sherwood Hotel. I sincerely apologise for the inconvenience you experienced with the room service delay and the condition of the bedding. While we strive to maintain high standards, it appears we fell short during your visit. I regret that noise disturbances affected your comfort, as we understand the importance of a peaceful environment. Additionally, I appreciate your comments about the reception team and will ensure they are taken into account for future improvements. Regarding leisure facilities, I apologize for any lack of clarity prior to your stay; our staff is always available to provide information about available amenities. Thank you for your insights, and we hope to have the opportunity to serve you better in the future. Goodbye, Alan and the team Mercure Nottingham Sherwood Hotel

Other web-users rate our hotel

  • 652 reviews 7.5/10 Location
  • 1,510 reviews 5.7/10 Room
  • 1,210 reviews 8/10 Service
  • 13 reviews 3.5/10 WiFi
  • 902 reviews 4.8/10 Comfort
  • 671 reviews 5.3/10 Cleanliness
  • 515 reviews 6.9/10 Breakfast
  • 502 reviews 4.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Nottingham