Mercure Nottingham Sherwood Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 671 reviews

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Mercure Nottingham Sherwood Hotel - Image 1
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Mercure Nottingham Sherwood Hotel - Image 4
296 Mansfield Road, NG52BT NOTTINGHAM, United Kingdom

Description

Hotel extras

  • 0.9 miles from Nottingham City Centre

  • Newly-refurbished meeting rooms and events spaces with capacity for up to 400 guests

  • Large car park and EV charging

  • Contemporary restaurant and bar showing live sports channels

  • Indoor swimming pool, sauna, steam room and fully-fitted gym

Our accommodation(s)

Hotel location

Mercure Nottingham Sherwood Hotel

296 Mansfield Road
NG52BT NOTTINGHAM
United Kingdom

GPS:52.970202, -1.153407

Telephone
Fax +44 115 924 5227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TATTING

Indulge in locally-inspired seasonal dishes when you visit our stylish restaurant, serving breakfast, lunch and dinner in an open-plan setting. Enjoy a culinary experience that highlights the freshest ingredients and in a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  671 reviews

Customer review rating 1.5/5

Stuart H. Business - Confirmed reviews ALL

Room was extremely cramped, entire establishment felt dated, not well looked after.

Dear Stuart H., Thank you for sharing your feedback regarding your recent stay. We regret to learn that you found your accommodations to be cramped and that the overall ambiance did not meet your expectations. Your comments are valuable as they help us in our ongoing efforts to enhance our guest experience. Regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 3.0/5

Helen R. Business - Confirmed reviews ALL

Room compact and door didn't shut very well, ok for 1 person but a squeeze for 2. Staff friendly but need more attention to detail. During dinner i had help ordering with an allergy but my bread was missing butter and during the main course i was not offered any condiments, and staff disappeared so couldn't ask. Hotel needs better signage to find the pool and gym as had to ask staff then wander around to find it. Convenient location for what i needed, clean and tidy.

Dear Helen R., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our location convenient and our hotel clean and tidy. I appreciate your comments regarding the room size and the issues you encountered with the door's functionality. Your observations about our staff's attention to detail during dinner are also valuable, and I will ensure that this feedback is addressed with the team. We strive to provide our guests with everything they need, including condiments and specific dietary accommodations. Lastly, I acknowledge the importance of clear signage to assist guests in navigating our facilities. Your insights will be taken into consideration as we continually work to enhance our guest experience. Thank you once again for your feedback. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 3.5/5

Justin B. Business - Confirmed reviews ALL

What i enjoyed - Front of house. Asked for a room change to move away from road noise and reception was very helpful, made a big difference thank you. Bathroom small but high spec with lighted mirror and fantastic rain shower. Bed comfortable. Management and staff in bar area very personable and attentive. Food very good and offered real value. Bar and restaurant very light and airy, comfortable and well maintained. To improve on - Leisure Area and pool is very important to my stay and is the first filter i use when choosing a hotel so this was a BIG disappointment. The Sauna was not working, which the hotel had flagged, but neither was the Jacuzzi which just had pool nets placed over it to stop entry. This would be fine if the pool was a decent size for swimming, but it really is only a leisure pool so without the additional facilities it held no attraction and all felt a bit sad. Leisure staff were not wearing uniform or name tags (as far as i could see) which also added to that lack of attention. Room size. Not a deal breaker, but both rooms i had just felt a bit on the small size with limited storage space. No ironing board in room (although i'm sure one could be requested). A couple of very minor maintenance issues that i would not normally mention (lift out of action on first day, missing part in shower, but added to the negative impression from the pool experience). Traffic Noise. More a "be aware of" than a complaint. If you are at the front of the hotel then the double glazing struggles to cope with the traffic noise in the day, so not conducive to working. I can't comment on night time, as i moved to a different room, which was much better. Make sure you request a room away from the main road if this might be an issue. So a bit of a mixed bag and thus the seven. First impression was generally disappointing, size of room and road noise followed by the maintenance issues with the pool area. At this point we were maxing out at a 5. Thankfully this was the low point. The support in finding a replacement room, the excellent bar service and good quality and value of restaurant food and drinks were more than satisfactory and bought it up to a six. Then it's little things that do count, as the bar manger (nearly :)) remembering my room number from the night before when setting up my tab that bring it up to a seven. So please give the Pool and Leisure facilities the TLC needed and keep on top of minor maintenance (oh, and add some ice to the water by the entrance :)) for my next visit. At which point I can decide if it is added to my list of regulars.

Dear Justin B., Thank you for sharing your feedback regarding your recent stay at Mercure Nottingham Sherwood Hotel. We are pleased to hear that you found our front of house team and bar service commendable, and that you enjoyed the quality of our food. Your remarks regarding the high standard of the bathroom and comfort of the bed also brought us joy. However, we sincerely regret that the state of our leisure facilities did not meet your expectations. We appreciate your understanding regarding the sauna and jacuzzi issues, and we acknowledge the importance of these amenities for our guests. Your comments about the room size and minor maintenance concerns, including the lift and shower, have been noted. We strive to maintain high standards and will take your observations into account as we continue to improve our services. We appreciate your thoughtful suggestions and hope to welcome you back to experience our hotel at its best. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 3.5/5

Geoff W. Couples - Confirmed reviews ALL

Well located , hotel needs an upgrade and breakfast is average, but overall value for money

Dear Geoff W., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and value. We continuously strive to enhance our facilities and services, and your insights regarding the need for upgrades and breakfast quality will be taken into consideration. Regards Alan and the Team Mercure Nottingham Sherwood Hotel

Customer review rating 3.5/5

Mark W. Solo - Confirmed reviews ALL

Turned up to the hotel, internet had been down for hours so no keycard to enter room. Aircon within the room didn’t work and tv volume would still come through the tv when switched off, hence I unplugged it at the wall.

Dear Mark w., Thank you for sharing your experience with us. We apologise for the inconvenience you faced with the internet connectivity, air conditioning, and television during your stay. We take guest feedback seriously and will review these matters with our team to enhance future stays. Best wishes, Alan and The team Mercure Nottingham Sherwood Hotel

Other web-users rate our hotel

  • 701 reviews 8/10 Location
  • 1,639 reviews 5.6/10 Room
  • 1,459 reviews 8.2/10 Service
  • 17 reviews 2.5/10 WiFi
  • 967 reviews 4.6/10 Comfort
  • 720 reviews 5.1/10 Cleanliness
  • 557 reviews 4.7/10 Amenities
  • 544 reviews 6.3/10 Breakfast

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