Mercure Nottingham Sherwood Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 948 reviews

Mercure Nottingham Sherwood Hotel - Image 1
Mercure Nottingham Sherwood Hotel - Image 2
Mercure Nottingham Sherwood Hotel - Image 3
Mercure Nottingham Sherwood Hotel - Image 4

Description

Hotel extras

  • 0.9 miles from Nottingham City Centre

  • Newly-refurbished meeting rooms and events spaces with capacity for up to 400 guests

  • Large car park and EV charging

  • Contemporary restaurant and bar showing live sports channels

  • Indoor swimming pool, sauna, steam room and fully-fitted gym

Our accommodation(s)

Book this hotel
Room 1

Enjoy our newly refurbished, locally inspired Classic Room with double bed, complimentary WiFi, laptop safe, rain fall shower, 40" flat screen TV with Freeview and complimentary mineral water.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)

Enjoy our newly refurbished locally inspired Classic Room with 2 single beds, complimentary WiFi, laptop safe, rain fall shower, 40" flat screen TV with Freeview and complimentary mineral water.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Enjoy a stay in one of our elegant Privilege Rooms with king size bed and en suite bathroom, Air Conditioning, free WiFi, Nespresso coffee machine, minifridge, additional bathroom toiletries, bathrobes, slippers and a complimentary newspaper.

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite with king sized bed, en suite bathroom, additional seating area, work desk with lamp, tea and coffee making facilities, free WiFi, TV, safe, hair dryer, iron and ironing board.

Max. number of persons
4

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Mercure Nottingham Sherwood Hotel

296 Mansfield Road
NG52BT NOTTINGHAM
United Kingdom

GPS:52.970202, -1.153407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 172 rooms
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 16 connecting rooms
  • 172 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Business center with support staff

Well-being

The Club

  • Covered

The Club

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 250 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft
  • Parking pricing: 14.31 € 12 GBP Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

THE TATTING

Indulge in locally-inspired seasonal dishes when you visit our stylish restaurant, serving breakfast, lunch and dinner in an open-plan setting. Enjoy a culinary experience that highlights the freshest ingredients and in a relaxed atmosphere.

Cooking style
International
Capacity
100
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Light menu

Indulge in locally-inspired seasonal dishes when you visit our stylish restaurant, serving breakfast, lunch and dinner in an open-plan setting. Enjoy a culinary experience that highlights the freshest ingredients and in a relaxed atmosphere.

Head to our conservatory bar for a range of gins, international beers, wines and speciality coffees. Enjoy a relaxed ambiance with comfortable seating, perfect for unwinding after a long day. Experience exceptional service and a cosy atmosphere.

Our hotel offers a daily hot buffet breakfast with everything you would expect from a traditional full English breakfast. We also offer a range of pastries, fresh fruits, cereals and yoghurts. Teas, coffee and juices are available too.

Take some time out in our pool during your stay at our hotel. Dip your feet in the water, unwind in the soothing jacuzzi, or relax in the rejuvenating warmth of the sauna. Experience true relaxation at our hotel.

Full equipped gym suitable for regular gym goers and occasional visitors alike. We have cardio and weight-lifting equipment available - including dumbbells, kettle bells, treadmills exercise bikes and more.

Our stylish event space provides the ideal setting for your special day. Our experienced team ensures a seamless event, leaving you free to enjoy every moment with your guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  948 reviews

Customer review rating 4.5/5

Chris B. Couples - Confirmed reviews ALL

Dear Chris B., Thank you for your positive feedback. We are delighted to hear that you found good value in your stay, enjoyed the comfort of your bed, and appreciated the efficient check-in and check-out process. We hope to welcome you back in the future. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Loren B. Couples - Confirmed reviews ALL

Dear Loren B., Thank you for your kind feedback regarding your recent stay at Mercure Nottingham Sherwood Hotel. We are delighted to hear that your experience was fantastic and that you enjoyed the spacious suite, as well as the complimentary refreshments provided. It is gratifying to know that the check-in process and room service met your expectations. We appreciate your suggestion about improving the signage for the swimming pool and gym facilities. We continuously strive to enhance the guest experience and will consider your feedback as we review our signage protocols. Thank you once again for your valuable comments. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

David G. Families - Confirmed reviews ALL

Dear David G., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our adjoining rooms comfortable and enjoyed the breakfast. We appreciate your feedback regarding the shower and will certainly consider it for future improvements. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 5.0/5

Alan D. Families - Confirmed reviews ALL

Dear Alan D., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us, particularly the comfort of your room and the service provided by our reception staff. We look forward to welcoming you back for another pleasant experience. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Andre B. Solo - Confirmed reviews ALL

Dear Andre B., Thank you for your kind words regarding your recent stay. We are thrilled to hear that our team, particularly Kaussar, Imani, and Peter, contributed to your positive experience. Your feedback inspires us to maintain our focus on customer satisfaction. Alan and The team at Mercure Nottingham Sherwood Hotel

Dear Chris B., Thank you for your positive feedback. We are delighted to hear that you found good value in your stay, enjoyed the comfort of your bed, and appreciated the efficient check-in and check-out process. We hope to welcome you back in the future. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Loren B. Couples - Confirmed reviews ALL

Our experience of the hotel was fantastic from start to finish. The parking was very easy and there were plenty of spaces available. The check in process was simple and straightforward. Our room, which was a suite, was lovely and spacious. We were very pleasantly surprised by the 4 various cans of coke and water, as well as an orange juice. The room service was great. Our only comment would have been that the swimming pool and gym could have been better sign posted as we couldn't find them without having to ask at reception.

Dear Loren B., Thank you for your kind feedback regarding your recent stay at Mercure Nottingham Sherwood Hotel. We are delighted to hear that your experience was fantastic and that you enjoyed the spacious suite, as well as the complimentary refreshments provided. It is gratifying to know that the check-in process and room service met your expectations. We appreciate your suggestion about improving the signage for the swimming pool and gym facilities. We continuously strive to enhance the guest experience and will consider your feedback as we review our signage protocols. Thank you once again for your valuable comments. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

David G. Families - Confirmed reviews ALL

Needed to stay overnight in Nottingham, and the hotel exceeded expectations. The adjoining rooms were comfortable, and the breakfast was good. Only negative was that we found that the shower would pulse hot water and we had to move from under it when it became too hot.

Dear David G., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our adjoining rooms comfortable and enjoyed the breakfast. We appreciate your feedback regarding the shower and will certainly consider it for future improvements. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 5.0/5

Alan D. Families - Confirmed reviews ALL

friendly, helpful reception staff : pleasant room with spotlessly clean sheets and towels : fast wi-fi : tasty breakfast : a comfortable stay at a competitive price

Dear Alan D., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us, particularly the comfort of your room and the service provided by our reception staff. We look forward to welcoming you back for another pleasant experience. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Andre B. Solo - Confirmed reviews ALL

Always a positive experience, from the time of booking with Kaussar, to checking-in with Imani and Peter on the front desk. You have a great team who are polite, professional and clearly customer satisifaction focused.

Dear Andre B., Thank you for your kind words regarding your recent stay. We are thrilled to hear that our team, particularly Kaussar, Imani, and Peter, contributed to your positive experience. Your feedback inspires us to maintain our focus on customer satisfaction. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 5.0/5

Martin K. Solo - Confirmed reviews ALL

The facilities at the hotel and customer service are excellent. Everything about this hotel is fantastic! Thoroughly recommended

Dear Martin K., Thank you for your generous feedback regarding your recent stay. We are delighted to hear that you found our customer service and facilities to be excellent. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Kate R. Solo - Confirmed reviews ALL

Really good experience at this hotel. The staff in all departments were the most genuinely friendly and helpful I’ve experienced in decades of travelling. Fantastic welcome amenity, lovely pool, enjoyable food at both dinner and breakfast, and a great cocktail menu with some unusual options that just begged to be tried. Couple of minor niggles that stop it getting the full 10/10 - shower water temperature fluctuated a lot, some public areas looking a wee bit tired, and having to pay for parking. But none of this detracted from an overall excellent stay. Thank you!

Dear Kate R., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our staff made a positive impression and that you enjoyed the amenities, including the pool and our dining options. Your comments about the fluctuating shower temperature and the condition of some public areas have been duly noted, as we always strive for the best experience for our guests. Regarding the parking fee, we appreciate your understanding as it allows us to maintain our facilities. We are grateful for your overall positive remarks and hope to welcome you back in the future for another enjoyable stay. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Christine M. Friends - Confirmed reviews ALL

After changing our 1st rooms as they were smelly, the rooms we eventually got were comfortable. Breakfast buffet was well stocked and tasty

Dear Christine M., Thank you for your feedback. We are pleased that you enjoyed our location and found the breakfast satisfactory. We regret that your initial experience with the rooms did not meet your expectations, and we appreciate your understanding as we strive to maintain comfort for our guests. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 2.0/5

Jayne M. Business - Confirmed reviews ALL

Check in went smoothly, however was changed £20 more than booked, got it refunded but the sink and showers were very slow draining in my room

Dear Jayne M., Thank you for sharing your feedback. I apologise for the inconvenience you experienced with the drainage issues in your room and the billing discrepancy. We appreciate your understanding and will ensure these matters are addressed appropriately. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Kenneth D. Couples - Confirmed reviews ALL

We needed some flexibility with the parking arrangements, as we arrived in Nottingham very early on the day of our stay and left in the afternoon the following day. This was arranged with reception staff

Dear Kenneth D., Thank you for your kind words and for choosing to stay with us again. I am pleased to hear that our reception team was able to accommodate your parking needs during your visit. We appreciate your continued support and look forward to welcoming you back. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 1.0/5

Ben B. Business - Confirmed reviews ALL

Really disappointed with my stay. We stayed last year and even though there was issues last year we thought we’d give the benefit of the doubt and try again. Unfortunately on the Saturday there was a party on in the function room and all you could hear was loud bass pumping through the hotel until midnight, this effected my sleep and as I stayed here for business I expected to be able to have a peaceful sleep. 2nd of all the duvet and pillows were disgusting, the pillows were lumpy and the duvet inside the cover was old and tatty. Also the room was not in great condition. I stay away for buisness and usually book a premier inn as I know there’s a standard of quality. They are also half the price of this hotel.

Dear Ben B., Thank you for sharing your feedback regarding your recent stay with us. I am truly sorry to hear that your experience did not meet your expectations, particularly in terms of the noise disturbance from the function room. We understand how important a peaceful environment is for our guests, especially those traveling for business purposes. Additionally, I regret that the quality of the bedding did not align with the standards we strive to uphold. We take such matters seriously as we aim to provide a comfortable and inviting atmosphere for all our guests. Your comments regarding the condition of the room have been noted and will be reviewed with our housekeeping team to ensure we maintain our commitment to quality. We appreciate your continued patronage and hope that you will consider giving us another opportunity to provide you with the experience you deserve. Best regards, Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.0/5

Richard B. Solo - Confirmed reviews ALL

Plenty of parking but you do have to pay. Check in on line a couple of days before so straight forward when you arrive! Rooms can be small but are comfortable and have all that you need. All the staff were pleasant and helpful. The only downside was that they had sold out of all the draught lagers and only had one running the next night!

Dear Richard B., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, easy access to transportation, and comfortable accommodations. It is also gratifying to know that our staff made a positive impression on you. We apologize for the limited availability of draught lagers during your visit. While we strive to maintain a well-stocked bar, certain circumstances can occasionally affect availability. We appreciate your understanding and hope to welcome you back for an even better experience. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 5.0/5

Michael O. Solo - Confirmed reviews ALL

Good reception and breakfast as well.

Dear Michael O., Thank you for your kind words regarding our reception and breakfast offerings. We are delighted to hear that you had an excellent experience at our hotel. Your feedback is invaluable to us as we strive to provide the best service possible. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Rachael A. Solo - Confirmed reviews ALL

The hotel was nicely decorated, room was well presented and clean. Bathroom was a little dark and the toilet positioned rather oddly, never been able to rest my arm on the toilet roll dispenser before six yet have a huge gap on the opposite side of me, whomever designed the area clearly didn’t have a tape measure to hand 😃 Bed was very comfy- lots of noise from other guests, I’ll never understand why hotels aren’t better noise insulated. Breakfast was nice, good choice. Staff were lovely , particularly the young woman who rang to ask if I could change rooms and who checked me out the next day. She’s an asset to your hotel.

Dear Rachael A., Thank you for sharing your experience at Mercure Nottingham Sherwood Hotel. We are delighted to hear that you found the hotel decor appealing and your room clean and well-presented. It is also gratifying to know that you enjoyed a comfortable bed and a pleasant breakfast selection. We appreciate your feedback regarding the bathroom layout and the noise levels from other guests. Your insights are valuable as they help us understand areas that may require attention. We strive to create a restful environment for all our guests, and your comments will be taken into consideration as we assess our facilities. Furthermore, I am pleased to hear about the positive interaction you had with our staff, particularly the young woman who assisted you during your stay. We will ensure that your kind words are shared with her. Thank you once again for your feedback. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Francisco J. G. S. Business - Confirmed reviews ALL

The hotel is comfortable. Some áreas are a bit old and part of the rooms but I have to say that all the personnel are top class. From the reception to the bar and restaurant I was feeling well cared at all times and this is a plus that you don’t get in many hotels. Thank you!

Dear Francisco J. G. S., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our hotel comfortable and appreciated the high level of service provided by our staff. Your comments about the age of some areas will be taken into consideration as we continuously seek to enhance our guests' experiences. We hope to welcome you back in the future for another enjoyable stay. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.0/5

Abbie G. Friends - Confirmed reviews ALL

We had a lovely time during our stay! The pool was one of the reasons we wanted to stay at this hotel.

Dear Abbie G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your time with us and found the pool to be a highlight of your visit. We look forward to welcoming you back in the future. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 5.0/5

Andrea H. Couples - Confirmed reviews ALL

After an appalling stay at another hotel, the Sherwood Nottingham were able to return us to normality. Everything was fine and we were actually able to get our sleep! We are so grateful.

Dear Andrea H., Thank you for your kind words. We are delighted to hear that your experience with us restored your sense of comfort and allowed you to enjoy a restful stay. Your satisfaction is our priority, and we appreciate your feedback. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 5.0/5

Deirdre C. Families - Confirmed reviews ALL

I had a comfortable stay at your hotel, beautiful decor, great swimming pool. I only stayed one night, but would happily stay again.

Dear Deirdre C., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found the decor beautiful and enjoyed the quiet swimming pool and hot jacuzzi. Your positive experience is greatly appreciated, and we look forward to welcoming you back in the future. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 2.0/5

David W. Families - Confirmed reviews ALL

Imani was brilliant so shout out to her. Otherwise we saw the chief be rude to bar staff. The food on the second night was rubbish and was taken off my bill. My bed was next to a storage room that had a fridge in it so I heard a constant buzzing though the night which I complained about and had to fight to be resolved on the second night. The bed was comfortable and the drinks offer was good.

Dear David Wilkinson, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that Imani provided you with excellent service and that you found the bed comfortable, as well as enjoying our drinks offer. However, we regret to learn about your experience with the bar staff and the noise disturbance from the storage room. We take concerns regarding our service and guest comfort seriously and will address these matters internally. Your comments about the food have been duly noted, and we appreciate your understanding regarding the adjustment to your bill. Thank you for your insights. We hope to welcome you back in the future for an improved experience. Alan and The team at Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Ryan M. Couples - Confirmed reviews ALL

Easy check-in, discounted parking, hotel was clean and well-presented, all staff were friendly and efficient, room and facilities all comfortable. The city centre isn't too far to walk, but ubers are all around if needed. The only thing I would change in the privilege rooms is not keeping the mini fridge in a separate small cupboard as it feels very warm to the touch when opened, but the complimentary refreshments were appreciated nonetheless! Overall a nice stay, will be back again at some point :)

Dear Ryan M., Thank you for taking the time to share your positive experience at Mercure Nottingham Sherwood Hotel. We are delighted to hear that you appreciated our location, the check-in process, and the service provided by our friendly staff. Your feedback regarding the mini fridge in the privilege room has been noted, and we will consider it for future improvements. It is wonderful to know that you enjoyed the complimentary refreshments and found your stay comfortable overall. We look forward to welcoming you back soon for another enjoyable visit. Best regards, Alan and The team at Mercure Nottingham Sherwood Hotel

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