Mercure Nottingham Sherwood Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 701 reviews

Mercure Nottingham Sherwood Hotel - Image 1
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Description

Hotel extras

  • 0.9 miles from Nottingham City Centre

  • Newly-refurbished meeting rooms and events spaces with capacity for up to 400 guests

  • Large car park and EV charging

  • Contemporary restaurant and bar showing live sports channels

  • Indoor swimming pool, sauna, steam room and fully-fitted gym

Our accommodation(s)

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Room 1

Hotel location

Mercure Nottingham Sherwood Hotel

296 Mansfield Road
NG52BT NOTTINGHAM
United Kingdom

GPS:52.970202, -1.153407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TATTING

Indulge in locally-inspired seasonal dishes when you visit our stylish restaurant, serving breakfast, lunch and dinner in an open-plan setting. Enjoy a culinary experience that highlights the freshest ingredients and in a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  701 reviews

Customer review rating 2.5/5

Michael S. Families - Confirmed reviews ALL

Dear Michael S., Thank you for sharing your feedback regarding your recent stay. I sincerely apologise for the delays you experienced during check-in and the issues with the breakfast buffet. Your observations about staffing levels are noted, and I appreciate your understanding of our team's efforts. We strive to uphold the standards of our brand, and your comments will be taken into consideration as we continue to enhance our guest experience. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 2.0/5

Adam J. Couples - Confirmed reviews ALL

Dear Adam J., Thank you for taking the time to provide your feedback. I am pleased to hear that you found our hotel appealing and our staff friendly. However, I regret that the comfort of your stay was affected by the pillows, air conditioning, and television issues you experienced. Your comments are valuable, and I assure you that we will review them to enhance our guest experience moving forward. We appreciate your insights and hope to welcome you back for a more comfortable stay in the future. Regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 2.5/5

Simon G. Friends - Confirmed reviews ALL

Dear Simon G., Thank you for taking the time to share your feedback regarding your recent stay. I am truly sorry to hear about the personal challenges you have been facing, and I extend my condolences. I regret that your experience with our reception staff did not meet your expectations. Our goal is to ensure all guests feel supported and receive the best options available. I also understand your concerns regarding the room's appearance and value for money. We strive to provide accommodations that meet our guests' needs, and your comments will be taken into consideration for our ongoing improvements. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 4.5/5

Gary J. Couples - Confirmed reviews ALL

Dear Gary J., Thank you for your positive feedback. We are delighted to hear that you appreciated our communication and found our staff to be friendly. It is our aim to provide a peaceful environment for all our guests. We look forward to welcoming you back in the future. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Customer review rating 1.5/5

Natalie H. Families - Confirmed reviews ALL

Dear Natalie H., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologise for the inconveniences you encountered during your check-in process and with the allergen information provided. I understand that a lengthy wait can be frustrating, especially when time is of the essence. Your comments regarding the staffing levels at the front desk will be reviewed to ensure we can enhance our efficiency during peak times. Additionally, I take your concerns about the accuracy of our allergy information very seriously. It is crucial that we provide our guests with correct and current allergen details, and I appreciate you bringing this matter to our attention to improve our service. The safety and well-being of our guests, especially those with serious allergies, is of utmost importance. We will be addressing these points internally to ensure that such situations do not arise in the future. Thank you once again for your valuable feedback. Best regards, Alan and The team of Mercure Nottingham Sherwood Hotel

Other web-users rate our hotel

  • 705 reviews 7.9/10 Location
  • 1,662 reviews 5.6/10 Room
  • 1,485 reviews 8.1/10 Service
  • 18 reviews 2.3/10 WiFi
  • 986 reviews 4.6/10 Comfort
  • 728 reviews 5.1/10 Cleanliness
  • 566 reviews 4.6/10 Amenities
  • 549 reviews 6.4/10 Breakfast

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