Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 735 reviews

Mercure Exeter Southgate Hotel - Image 1
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Description

Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 15GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Our accommodation(s)

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  735 reviews

TripAdvisor Rating  4.0/5  3,177 reviews

Certificate of excellence 2024

Outstanding service for an Afternoon Tea

TripAdvisor rating 5.0/5

Alison H Friends getaway - TripAdvisor review

Two friends having an afternoon tea on a Sunday. Lovely sandwiches, scones and cakes. Even gave enough cream! But most of all the service was outstanding, very attentive and sophisticated. Literally the best service I've had in many many years. Well done

Well located

Customer review rating 2.0/5

Kirsty Couples - Confirmed reviews ALL

The hotel is well located, it’s a shame they charge you £10 per person to use the pool especially when the sauna and jacuzzi is not working! They never used to charge guests. Evening meal was a huge let down I have severe allergies, I was never asked this when I was seated. Never asked if food was ok. Had to get the waitress to check if there was peppers in my food. Showed her my Epi pens. Then when the main meal arrived it was not what I ordered.

Well located for city and quayside. Delicious breakfast

Customer review rating 4.0/5

Sara Couples - Confirmed reviews ALL

The room was comfortable and the bathroom was clean and a good size. It is however due for a renovation with very old carpet that was coming off the floor and not enough sockets for charging devices.

Good stay

Customer review rating 4.5/5

Rob Solo - Confirmed reviews ALL

An excellent stay with 2 suggestions : Return of newspaper provision please Prompter telephone answering

Fantastic Stay

Customer review rating 5.0/5

Caroline Families - Confirmed reviews ALL

This is the 3rd time we have stayed here and every time has been great, lovely clean room, friendly and helpful staff, very happy with the stay.

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Other web-users rate our hotel

  • 994 reviews 9.3/10 Location
  • 1,420 reviews 6/10 Room
  • 1,220 reviews 8.1/10 Service
  • 16 reviews 6.4/10 WiFi
  • 641 reviews 5.7/10 Comfort
  • 515 reviews 6/10 Cleanliness
  • 499 reviews 6.8/10 Breakfast
  • 418 reviews 5/10 Value

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