Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 385 reviews

Mercure Exeter Southgate Hotel - Image 1
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Description

Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Our accommodation(s)

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  385 reviews

TripAdvisor Rating  3.8/5  3,286 reviews

Sort the ventilation out

TripAdvisor rating 2.0/5

J M Business - TripAdvisor review

Ac not working… again. Everytime I stay seems to be the same Also due to what I presume cost savings, the entire extract system is on a timer for only a little bit in morning and evening meaning not only is the bathroom steamy or potentially smelly if you use the services outside these times, but The bar toilets are constantly disgusting with the smell of excrement… Amd I mean horrific! With odours occasionally making its way to reception and bar.. With the cost of the drinks and food you’d think that they could afford to run these simple comforts full time. . On the plus side. Breakfast was good and bar staff friendly

Thank you so much Lucy and Paige

TripAdvisor rating 5.0/5

Roam26704159130 TripAdvisor review

Thank you so much to Lucy and Paige for spoiling us rotten after our wedding. We booked on short notice and they've really gone above and beyond to make us feel special. Mercure in Exeter are very lucky to have you on their team, as it's rare to find such genuine customer service and we feel very lucky. Jack & Annie

Customer review rating 5.0/5

Mr. S. N. H. Families - Confirmed reviews ALL

I celebrated my parent’s birthday and requested a special wording written on the glass. Beyond my expectations, the writing was beautifully done. During check-in, the Front Office staff (Ibu Amel) noticed my request and surprised us with an extra gesture by sending a cake to the room. The service and hospitality from Ibu Amel were truly outstanding. Breakfast was also excellent with a wide variety of choices. The staff were very attentive and efficient, especially pak Eko, who was extremely helpful. Thank you.

Dear Guest, Thank you for your feedback. We are thrilled to hear that you have enjoyed your stay with us!

Just the job!

TripAdvisor rating 5.0/5

Tjsymons Families - TripAdvisor review

We stayed here for one night as we were going to a concert at the Cathedral. The hotel is perfectly located for that as the cathedral is just a few minutes walk away. The hotel is lovely and the rooms have everything you need including complimentary water. Fabulous shower and comfortable beds. The car park is handy and is charged at £16 for 24 hours. Breakfast is also very good with lots on offer and topped up regularly. Wouldn’t hesitate to stay again.

Great stay, welcoming, warm fireplace

TripAdvisor rating 5.0/5

B E T TripAdvisor review

Wonderful stay, good leisure options during my time here and well located. Recommend walking along to St Leonards to enjoy the pubs and restaurants in the area - quieter than central Exeter and a wonderful variety of options.

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Other web-users rate our hotel

  • 1,042 reviews 9.3/10 Location
  • 1,506 reviews 5.7/10 Room
  • 1,170 reviews 8.6/10 Service
  • 12 reviews 4.1/10 WiFi
  • 766 reviews 5.2/10 Comfort
  • 510 reviews 5.5/10 Cleanliness
  • 477 reviews 7.6/10 Breakfast
  • 463 reviews 4.8/10 Value

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