Customer review rating 4.2/5 11,345 reviews
ALLSAFE approved hotel
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Central location, nearby the Cathedral and Bedford Square
Leisure facilities including swimming pool, sauna & jacuzzi
Close proximity to popular Princesshay Shopping District
The Gate House restaurant features locally-sourced dishes
Ideal destination for weddings and private functions
Check-in from 14h00
Check out up to 12h00
The hotel's 156 bedrooms offer guests a range of accommodation options including classic, privilege, suite, interconnecting and 7 accessible rooms. All bedrooms are non-smoking and have WIFI access, room service & flat-screen TV. Every bedroom is in line with 4-star standards but our rooms also offer particularly inspiring views over the city, including Exeter Cathedral, historic Southernhay and distant glimpses of the Devon countryside.
Number of meeting rooms: 9
Maximum size: 178 m²
Maximum capacity: 150 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Declan C. Business - 26/02/2021 Confirmed reviews ALL
Perfect location, Regional Sales Manager - Hayley Coy couldn’t be more helpful, even at short notice to accommodate travelling colleagues, as for reception and house keeping , everyone makes you welcome, home from home.
Gail Business - 21/02/2021 Confirmed reviews ALL
I stayed for business during Covid restrictions and so did appreciate the experience would be compromised, but I was disappointed, especially with the food offering. I’m quite happy to have room service but the limited dinner menu had 4 curry dishes & chilli com carne (none of which I like as I don’t eat spicy food. The lasagne I opted for was very disappointing. Breakfast was even more disappointing. A table in lobby with precooked bacon rolls and urns of coffee/tea....these were v close together and social distancing non existent. I asked if I could get some cereal and fruit juice for my breakfast, but was told not available. Also disappointing, especially given I am a gold level Accor member, was the charge for car parking of £15 night....... the hotel is not full and so there was plenty of parking available. I feel it should be free at this time. I experienced ongoing issues with the toilet flush in my bathroom. I cancelled my 2nd week here and will use a different brand.
Very good stay!
Oyindamola Business - 20/02/2021 Confirmed reviews ALL
It was a very pleasant stay! I love everything about the hotel.
Great location. Staff very helpful
Gail R. Families - 20/02/2021 Confirmed reviews ALL
Covid restrictions stopped it being a great stay but in the circumstances it was very good
Anonymous Business - 17/02/2021 Confirmed reviews ALL
Friendly service during difficult circumstances made the stay easier.
Our most recent 20 reviews
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At 698 m