Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 189 reviews

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Description

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  189 reviews

TripAdvisor Rating  3.9/5  1,171 reviews

Incredibly friendly and helpful lady on reception

Customer review rating 5.0/5

Chrisw Couples - Confirmed reviews ALL

Incredibly friendly and helpful lady on reception when we arrived, nothing too much trouble, she truly went the extra mile.

Perfect location, lovely staff!

Customer review rating 5.0/5

H D. E. Friends - Confirmed reviews ALL

Easy check in and a warm welcome at the Darlington Mercure Hotel. My room was clean, well maintained and perfect for my stay. Breakfast was good with plenty to choose from (nice and fresh) and staff at breakfast were lovely, and engaging with customers. Dinner was excellent (Sorry we all overwhelmed you as a group at the last minute) but you looked after us very well and kept us informed regarding timings from the kitchen - absolutely spot on and much appreciated! Dinner was delicious and cooked perfectly! Maid left my room spotless and well serviced on a daily basis! Check out was easy with keycard deposit box. A really pleasant stay and amazing staff throughout! A big 'well done' to the amazing staff at this hotel!

Amazing :)

TripAdvisor rating 5.0/5

Annette F Couples - TripAdvisor review

Thank you so much Maria especially. But also Nikki and Nigel, Oliver and Grace, Vince and Kane and the rest of the staff too We stayed in 2024. Loves it. Came back and we have been 2 happy Aussies! Troubleshooter, Happy, Floss, Manuel, Tim and Mini were awesome lol

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We Please that you enjoyed your stay with us again it was a pleasure to see you both We will of course share with the names above to the staff Management

Good central location

TripAdvisor rating 4.0/5

cwilliams2904 TripAdvisor review

Hotel is in a good location right in the middle of town. It is a big hotel and a bit of a maze but if you follow the signs and directions given at check in then you should be fine. Rooms were ok, reasonable size and clean, fine for the price and we didnt spend much time in them, it was very warm but you were given a fan and could open the window, only thing was there were lots of pigeons outside the window. Breakfast was nice and had a good choice and staff were helpful when we asked for eggs cooked different way. Hotel carpark is tiny and very tight spaces, i wouldnt bother and would use the shopping centre carpark which is just opposite, it only cost £6 to park from Fri night to sun morning however note it closes at 7pm-7am and the barriers come down so you cant get in or out even on foot!

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are pleased that you enjoyed your stay with us and hope to see you again in the future Management

Just okay

TripAdvisor rating 3.0/5

stephen_nichol Couples - TripAdvisor review

There are worse places to stay than this place BUT that doesn’t mean that it is without its faults. Positives: Easy to find, staff were pleasant enough, excellent showers and the breakfast, while buffet style was cooked to an excellent standard. Negatives: Bring earplugs if you’re staying on a weekend night because the rooms are anything but noise proof. They’re also very warm and although there was a fan provided, it didn’t do much. Also a funny smell coming from the room. Couldn’t tell what it was and the curtains looked dirty too. From a personal standpoint, I didn’t sleep well as the pillows were paper thin but that’s a personal preference. I won’t slate the hotel and would stay again if there were no other options but this place is in need of a thorough upgrade. It’s fine if you just need somewhere to sleep in. No complaints from us really but we can’t heap tonnes of praise on it either!

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. Unfortunally we are a graded hotel so we can not have air-conditioning installed Management

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Other web-users rate our hotel

  • 497 reviews 8.5/10 Location
  • 740 reviews 5.6/10 Room
  • 571 reviews 8.3/10 Service
  • 12 reviews 7.8/10 WiFi
  • 356 reviews 4.6/10 Comfort
  • 325 reviews 6/10 Cleanliness
  • 274 reviews 5.2/10 Breakfast
  • 197 reviews 2.5/10 Amenities

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