Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 174 reviews

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Description

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  174 reviews

Customer review rating 3.5/5

Margaret B. Solo - Confirmed reviews ALL

The room I was given was tiny, and noisy from the room adjacent. But the breakfast makes up for it.

Dear Margaret B., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Customer review rating 5.0/5

Dave R. Solo - Confirmed reviews ALL

(this is what I put on my Google review) Very happy to give this hotel top marks. Friendly staff (all of them, in my experience), great room albeit without a view (#361), fantastic location at a locally iconic hotel in the centre of town, good breakfast (overnight oats – yum), and a good price. What’s not to like?! There is a ballroom and cocktail lounge (didn’t try these) and also a small car park underneath it seems, though I arrived by train. If anyone from the hotel itself actually reads this (and not someone in a centralised agency) then my two tips to make things even better are: 1. Please provide a tray of cutlery on the serving tables for breakfast. There is a set on each dining table but if you drop something, it takes a while to find a replacement. Also, the people on the table next to mine spent ages looking for the cutlery (which was in a box on their table, inside a napkin) and I’m sure they are not the only ones, so more cutlery available to pick up would make it easier for everyone please. 2. Unusually for a hotel, they don’t provide hair conditioner. So if you use that, bring your own. Alas I didn’t, but there is a Boots only a short walk away. I look forward to my next visit to this great hotel in a fun town!

We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Customer review rating 2.5/5

Graeme T. Couples - Confirmed reviews ALL

Our superior room provided superior room equipment but lacked sufficient space and had a constrained floor plan. I saw other superior guest rooms which had far more space and a brighter outlook. I felt short-changed. The staff were helpful and welcoming but having sent an email on the day of arrival about my visit I was disappointed not to receive a reply and left trying to sort myself out on arrival. That took nearly an hour.

We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We only have 6 Superior rooms and yes 412 is the smaller of the 6 we will of course if you return drop us a call and we will ensure a larger room allocated Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Customer review rating 4.0/5

Ernest B. Families - Confirmed reviews ALL

Great

Customer review rating 2.0/5

Janis J. Couples - Confirmed reviews ALL

Easy check in , we had booked a privilege room, thank goodness we did, dread to think what the standard rooms were like. Grey sheets and grey towels are not very nice to use.

Other web-users rate our hotel

  • 529 reviews 8.6/10 Location
  • 774 reviews 5.9/10 Room
  • 569 reviews 8.4/10 Service
  • 15 reviews 7.4/10 WiFi
  • 379 reviews 5.1/10 Comfort
  • 330 reviews 6.5/10 Cleanliness
  • 282 reviews 6.2/10 Breakfast
  • 152 reviews 3.8/10 Amenities

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