Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 183 reviews

Mercure Darlington Kings Hotel - Image 1
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Description

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  183 reviews

Customer review rating 3.0/5

Moses I. Business - Confirmed reviews ALL

Staff friendly and coffee was nice. However, the building is crumbling with decor falling off the walls, staining on corridor walls where bath sealant on the opposite site has failed, skirting falling off walls (has been screwed and painted on in places but also failing) stained glass windows look about to burst inwards in dining area. the lift sounds like a london underground train rattling along it's tracks. hot water from both bathroom taps (probably poor lagging on hot) and basin taps not fixed so spin round when trying to operate. toilets (in room and near breakfast room) flushing system needed several very firm presses to flush (people without olympic weightlifter strength hands may struggle). Cleaners vans block in guests cars when on site.

Dear Moses I., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mangement

Customer review rating 4.5/5

Robert H. Solo - Confirmed reviews ALL

Central location and parking made my visit very easy. Many thanks

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mangement

Customer review rating 4.5/5

Adewale O. Solo - Confirmed reviews ALL

I had a wonderful experience during my stay. The staff were welcoming, attentive, and always ready to help. The room was clean, comfortable, and well-maintained, which made my stay very relaxing. The overall atmosphere of the hotel was pleasant, and everything was well-organized. I truly enjoyed my time here and would happily recommend this hotel to others.

Dear Adewale O., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Customer review rating 5.0/5

Jonathan C. Couples - Confirmed reviews ALL

Lovely hotel with the town centre. Perfect room, immaturely clean, coffee machine, little fridge, comfortable bed and very fluffy towels. Greta breakfast and super friendly staff.

Dear Jonathan C., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Customer review rating 4.5/5

Gordan T. Friends - Confirmed reviews ALL

Comfortable and welcoming place. Lady who looks after breakfasts absolute diamond.

Dear Gordan T., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mangagement

Other web-users rate our hotel

  • 539 reviews 8.6/10 Location
  • 787 reviews 5.9/10 Room
  • 575 reviews 8.4/10 Service
  • 14 reviews 7.1/10 WiFi
  • 381 reviews 4.9/10 Comfort
  • 336 reviews 6.4/10 Cleanliness
  • 287 reviews 6.5/10 Breakfast
  • 149 reviews 2.8/10 Food

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