Mercure Darlington Kings Hotel 4 stars

Name: Mercure Darlington Kings Hotel
Address: DARLINGTON, DL1 1NW, UNITED KINGDOM
Telephone: (+0044)1325380222
Rating: 4.2

Customer review rating 4.2/5 982 reviews

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Mercure Darlington Kings Hotel

Hotel for travellers looking for local and authentic experiences

The beautiful 4-star Darlington Kings Hotel is located in the heart of the historic market town, just 30-minutes from Newcastle. The hotel's impressive Victorian façade overlooks the Pease statue and Market Square. The hotel also boasts conference and event facilities, elegantly decorated rooms and the incredible King's Grill restaurant, making it the ideal place to stay for guests arriving for business or pleasure.

Guests can enjoy afternoon tea, a snack or a light meal in the elegant King's Grill restaurant. Relax and unwind with a selection of regional dishes cooked to perfection by our chef, before grabbing yourself a drink or two at the bar. Away from the hotel, guests can experience the majesty of Walworth Castle. The main train station is just a ten-minute walk away, while the Blackwell Grange Golf Club is just a short while further.

Hotel extras

Central location, nearby popular shopping destinations
Complimentry onsite parking for guests
Onsite Restaurant, The Kings Grill
Conference and meeting facilities located throughout

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your roomSpeeds up to 3072 kbit/s for streaming online media £1.00 per hour, £5.00 per week, £10.00 per week.
- WIFI access
Private indoor parking (Nearby)Paying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
TEES VALLEY AIRPORTPaying
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / IroningPaying
Porter

Breakfast
1 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:00-22:00
- Opening hours : Week-end 07:00-22:00

4 meeting room(s)
Copy/print service available

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW
darlington
united kingdom

Tel: +00441325380222

Fax: (+0044)1325382006

Contact email

Check-in from 14h00

Check out up to 12h00

DARLINGTON BUS STATION : DARLINGTON BUS STATION

By plane
TEES VALLEY AIRPORT At 9.2km / 5.72 miles - Shuttle paying
By train
DARLINGTON At 1.2km / 0.75 miles
By train
DARLINGTON At 1.2km / 0.75 miles

GPS :54.5257, -1.55407

Our accommodations

Standard Double Room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Standard Twin Room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Superior room with 1 double bed

Max. number of persons: 3

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products(...)

Rooms

Our restaurants and bars

THE KINGS GRILL

Type of cuisine: Regional

We invite you to join us at The King's Grill Restaurant where we are proud to offer the finest locally sourced ingredients. Choose from the best cuts of steak, the freshest seafood, and support the many great local food producers we work alongside.

Lunch

~~Mon~~
~~Tue~~
~~Wed~~
~~Thurs~~
~~Fri~~
~~Sat~~
Sun

Dinner

18:30 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE KINGS BAR

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE KINGS GRILL COCKTAIL LOUNGE

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 310 m²
Maximum capacity: 300 people
Maximum banquet capacity: 220 people

Find out more

Poor Ethics, Bad management.

Chris W. Families - 31/03/2020 Confirmed reviews ALL

Did not Stay as you cancelled after I drove 270 miles to nurse a terminally ill woman.

Well located

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

A better stay than the last time. Over all the room was better. Lovely welcoming staff. Great hotel and great location.

Dear Kevin c., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team; the compliments are appreciated. We appreciate your sharing your feedback, and it is our hope that we will have the opportunity to welcome you back again. Stay safe and well. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Great location - great service

Nigel T. Business - 19/03/2020 Confirmed reviews ALL

Free parking in a city centre - always good these days. Good efficient check in. Nice room. Good restaurant service

Dear Nigel S., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Very disappointed after many years of enjoyable visits

Steve Friends - 18/03/2020 Confirmed reviews ALL

Very loud, abusive and inconsiderate group of youths who were staying in next room. Tap was seriously leaking and hot water setting was at scalding. Very dangerous. No bar open after 10pm the whole weekend. Impossible to get an alcoholic drink after that. When asked, I was told they had not had anything to do so had decided to close the bar. I am disabled and get about on my mobility scooter. On one occasion I was stuck in lift - it refused to move. Not happy at all and will need some persuading if I am to go back there after 20 years of loyal patronage.

Dear Stephen R., Thank you for taking the time to tell us about your experience and I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Please rest assured that we disappointed and are investigating to take the appropriate measures to address the maintenance problems and prevent a future occurrence. In the ever developing COVID-19 scenario, we are reviewing and amending our procedures on a daily basis, to keep our valued guests and team as safe as possible. I am very sorry that the bar service availability was not to your needs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Service diminished

Steve W. Solo - 18/03/2020 Confirmed reviews ALL

The overall feeling I had was that of confirmation of diminishing service over the last 2 years I have been staying at the Kings hotel.

Dear Stephen W., Thank you for taking the time to tell us about your experience and I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Please rest assured that we disappointed and are investigating to take the appropriate measures to address the maintenance problems and prevent a future occurrence. In the ever developing COVID-19 scenario, we are reviewing and amending our procedures on a daily basis, to keep our valued guests and team as safe as possible. I am very sorry that the bar service availability was not to your needs and for the tray collection being missed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Somewhere to sleep

John Business - 15/03/2020 Confirmed reviews ALL

Labyrinthine set-up, mediocre rooms and a location I wouldn't feel safe in out at night on my own... Staff were great though!

Dear John E., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Ideal location, nice memery

Stephen B. Friends - 12/03/2020 Confirmed reviews ALL

Easy to find and well situated for our needs

Dear Stephen B., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

well situated

Anonymous Couples - 09/03/2020 Confirmed reviews ALL

hotel room was perfect everything we needed was there lovely stay

Dear Barbara S., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

In the town centre

Peter L. Couples - 06/03/2020 Confirmed reviews ALL

went to a concert iat the Hippodrome Darlington and this hotel was a few minutes away. The bedroom was pleasant and quiet and the bed was comfortable.Prior to the event we had a good meal at the hotel. It was good and te waitng staff were attentive, but not overwhelming. After a good nights sleep had very good breakfast. All I expected from a hotel in the Accor group.

Dear Peter L., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel and thank you for choosing to stay with us for your concert visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Nicely situated and a nice hotel.

Steve E. Couples - 03/03/2020 Confirmed reviews ALL

Only problem was the shower which leaked onto the floor as it was designed without a door. Small fault in an otherwise lovely stay.

Dear Steve E., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We appreciate your sharing your feedback on the shower, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Great location, friendly staff

Stuart N. Couples - 03/03/2020 Confirmed reviews ALL

Simple check in, friendly staff, lovely breakfast, great central location

Dear Stuart N., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Overnight stop

Peter L 02/03/2020 TripAdvisor review

Booked the hotel for an event in Darlingon, that was six minutes walk from the hotel. The rooms were up to the standard i expect from the Accor group, even though they took sme time to get to.We dined at the hotel and the meal was excellent, staff were atentive, but not overwhelming. The bed was comfortable and the room wasquiet even though it was in the centre Breakfast was very good. A good stay,.Perhaps another visit to explore the town?

Dear Peter L, thank you for taking the time to add your review following your recent stay with us at the Mercure Darlington Kings Hotel. It is very pleasing to read all your feedback and this will be shared with all our team to show the positive impact good service delivers. We do hope to have the opportunity to welcome you back again for exploring the town. Kind regards Gordon Stewart

Good Stay

Mike Friends - 01/03/2020 Confirmed reviews ALL

Friendly staff, clean and comfy rooms, decent breakfast

Dear Mike J., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you at breakfast in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Great hotel

Christine M. Families - 29/02/2020 Confirmed reviews ALL

Our second stay at the Kings as like the first time a very pleasant experience. This time we booked which included breakfast and I have to say it was lovely. The only negative is that through the night the room was very very warm

Dear Christine M., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Great staff, good rooms, good atmosphere

Jenny F. Solo - 27/02/2020 Confirmed reviews ALL

As always a great stay. Welcomed at check in, I had requested a quiet room and was allocated a great room. Lovely room, fantastic breakfasts and all staff lovely. Looking forward to next visit

Dear Jennifer F., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Dirty

Kerry H. Business - 27/02/2020 Confirmed reviews ALL

The Hotel is very dirty, marks on the walls dust everywhere. Grimy bathrooms.

Dear Kerry H., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we disappointed and are investigating rm 359 today to take the appropriate measures to address the problem and prevent a future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Good stay

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Well located. Spacious, clean room. Helpful staff. Nice restaurant.

Dear William B., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Secure parking

Matt F. Families - 25/02/2020 Confirmed reviews ALL

Hassle free parking, decent twin room, staff very friendly. Altho TV in an odd position in the room

Dear matthew F., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Shane M. Couples - 25/02/2020 Confirmed reviews ALL

Staff are great but around the hotel you have light bulbs hanging from ceiling and a toilet roll holder ripped from the wall leaving holes in the wall . Not a great advertisement for such a nice hotel I say that because I ha e stayed there many times . Not great for a romantic night away with your wife quite disappointing if am honest.

Dear Shane m., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We have been in direct communication however I wish to repeat that I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Value for mibey6

Dottie Couples - 25/02/2020 Confirmed reviews ALL

Well situated. Good parking. Comfy bed. Nice room. Very pleasant staff.

Dear Doreen F., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Our most recent 20 reviews

In partnership with TripAdvisor

Mercure Darlington Kings Hotel 4 stars

ALL - Accor Live Limitless

Hotel extras