Mercure Darlington Kings Hotel 4 stars

The bedroom we were allocated was very small and some small details such as the drip mats under the mugs provided were not clean, to very much room to use the hairdryer etc and also the floor appeared to slope! (We had asked for an upgrade but apparently these rooms were already taken), we appreciate it that to cater for a large event is challenging and the restaurant manager worked hard to get everyone served. The tables set for breakfast was very badly done, no side plates or butter knives etc.

The location is brilliant but the room was dated and in poor condition. Bathroom door all split at bottom like a flood. Wallpaper ripped. Chair there just wasnt room for caught my leg on it every time i wanted to get round the bed. Could not sit straight on the toilet as your knees would catch on the shower screen. Not a well laid out room at all. No hairdryer. No iron. No ironing board all were supposed to be provided but were not

The hotel is of a very good standard .Room very good very good walk-in shower. One criticism of the room there are no drawers. The Bar Service levels could be improved. The breakfasts provided a very good choice of food. The A1 Steam Trust Dinner Food was to a good standard

Stayed one night for a convention held at the hotel the next day. Room was small, but ok. Breakfast uninspiring.

They stay was okay. It was a little off putting to find dirty towels hanging up in our wardrobe and the bathroom door was pretty dirty inside. When we told reception he asked if we had put them there, when he had checked us in 10 minutes earlier! They did rectify quickly

Nice friendly check in, clean rooms, good bar service, good dinner and breakfast, quick check out look forward to returning next year.

Rooms a little tired areas needing repair- paint and plaster chipped and tap unsteady on sink but generally clean with comfortable beds. Very quiet.

Although a maze when trying to find your room etc the room was immaculate. The fire alarm did go off but no one actually evacuated the building- if this was meant to be a drill it would have been nice to have known

Good central location. Clean and pleasant room. Staff were pleasant and helpful. Breakfast was nice.

Excellent sized room but could do with air conditioning as very warm at night and with the windows open you are woken up by deliveries etc at 5 to 6am.

Usual wonderful stay, friendly staff, great location in the centre of the town.

The staff were very good, the breakfast was very good, the car parking was not good, the room was adequate.

The location was great but the stay was the opposite. The rooms were extremely hot, if you opened the window even a fraction it was far too loud, which in a city centre was to be expected but the heat was horrendous. The tiny fan in the wardrobe was inadequate. The TV did not work, due to a fire the previous month. Three couples stayed and all had the exact same feedback.

We spent six nights here while house hunting in Darlington. We had requested access to a fridge for medication and this was provided without any hassle. We also explained that we would be pretty exhausted each night after traipsing the streets of Darlington all day on foot and by bus. I think they gave us one of their most comfortable rooms. We faced the town with a good view from the 4th floor. We also had a bath which was much appreciated. A good long soak was just what we needed before dinner. We had trouble logging on on arrival but Rachel (I think) was very patient with us and spent ages trying to sort this out. Difficult to find any fault at all. The only criticism would be that the rooms are rather “snug”. Comfortable and newly decorated but just a little “bijou”.

Fantastic hotel, great location, friendly and helpful staff. Darlington is a great town to visit which I do often for business and family get together! Lots of local history and attractions! Loads of great pubs and resteraunts