Novotel London West 4 stars

Customer review rating (ALL Rating) 4.2/5 2,738 reviews

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Description

Hotel extras

  • A 5-minute walk to Hammersmith station for access to Central London and Heathrow Airport

  • On-site parking for 240 cars & 6 coach bays

  • Pet-friendly rooms available

  • Well-equipped gym, guest exclusive

  • 40 flexible event spaces for up to 4,000 attendees

Our accommodation(s)

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Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,738 reviews

Customer review rating 5.0/5

Sunil R. Business - Confirmed reviews ALL

Easily reachable from Heathrow. Swift check in, clean and comfortable room.

Dear Sunil R., Thank you for your kind feedback. We are pleased to hear that you found our location convenient and enjoyed a swift check-in process, along with a clean and comfortable room. Your satisfaction is our priority, and we appreciate your positive remarks. Anastasios Agiannitis Guest Relations Manager Novotel London West

Customer review rating 4.5/5

Pierre D. Couples - Confirmed reviews ALL

We stayed in the hotel for a week visiting relatives. We spent a good time. The staff was nice and helpful. For sure, we will come back.

Dear Pierre D., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our staff helpful and enjoyed your time at the hotel. We look forward to welcoming you back on your next visit. Anastasios Agiannitis Guest Relations Manager Novotel London West

Customer review rating 5.0/5

Nicola H. Business - Confirmed reviews ALL

Staff incredibly friendly

Dear Nicola H., Thank you for your kind words regarding our location and amenities. We are delighted to hear that our staff made a positive impression during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Anastasios Agiannitis Guest Relations Manager Novotel London West

Customer review rating 4.5/5

Yerushalmi E. Business - Confirmed reviews ALL

Overall, the hotel is very nice, clean, and in an excellent location for my trip needs. The room is basic but served my needs well. The bar offered good food and drinks. The staff was excellent.

Dear Yerushalmi E., Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable and well-located, and that our staff provided excellent service. Your satisfaction is important to us, and we hope to welcome you back in the future. Anastasios Agiannitis Guest Relations Manager Novotel London West

Customer review rating 4.5/5

Marie T. Friends - Confirmed reviews ALL

Good location. Very friendly staff. Clean and good size room

Dear Marie T., Thank you for your kind words regarding our location, staff, and room quality. We are delighted to hear that you had a positive experience at Novotel London West and appreciate your feedback. Sincerely, Anastasios Agiannitis Guest Relations Manager Novotel London West

Other web-users rate our hotel

  • 2,593 reviews 9.4/10 Location
  • 3,350 reviews 6.6/10 Room
  • 4,939 reviews 8.9/10 Service
  • 68 reviews 5.8/10 WiFi
  • 1,374 reviews 6.2/10 Cleanliness
  • 1,291 reviews 7.7/10 Breakfast
  • 78 reviews 8.5/10 Wellness Area

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