Novotel London West 4 stars

Name: Novotel London West | Hammersmith Hotels | Accor Hotels - ALL
Address: 1 Shortlands, Hammersmith, LONDON, W6 8DR, GB
Telephone: +442087411555
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 3,236 reviews

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1 Shortlands, Hammersmith, W6 8DR LONDON, United Kingdom

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Novotel London West

Hotel that makes every moment matter

The Novotel London West is an ideal hotel for business or leisure stays. From family city breaks to business trips in London, comfortable rooms and flexible meeting spaces make this Hammersmith hotel the perfect base.

Kensington Palace & Hyde Park are a short tube ride, with the Eventim Apollo & Olympia London within walking distance. Walk 10 minutes to the Thames for bustling riverside pubs & restaurants. No matter the weather, enjoy the attractions London offers. 40 meeting and event spaces make this one of the most flexible venues in London. With the Piccadilly, District, and Hammersmith & City lines only a 5-minute walk away, this location offers superb transport links and effortless commuting across London.

Join us in one of our 2 restaurants or enjoy drinks in our welcoming Mirrors Bar & Terrace . Aroma ,Buffet Style, is open for breakfast and dinner whilst Artisan, A La Carte, serves elegant & carefully prepared dishes with locally sourced produce.

"Our only goal is to ensure your stay with us is a relaxing and enjoyable, whether travelling for business or leisure. We look forward to welcoming you to Novotel London West."

Ioannis KOLETAKIS, Hotel Management

Parking for overnight residents is charged at £40.00 per day. Non-resident parking is charged at £5.00 per hour during weekday peak hours (Monday to Friday, 8:00am-4:00pm) and £4.00 per hour during off-peak hours (Monday to Friday, 4:00pm-8:00am) and at all times during weekends. Please note that our hotel is cashless and accepts payment by credit or debit card only.

Hotel extras

A 5-minute walk to Hammersmith station for access to Central London and Heathrow Airport
On-site parking for 240 cars & 6 coach bays
Pet-friendly rooms available
Well-equipped gym, guest exclusive
40 flexible event spaces for up to 4,000 attendees

Our accommodation(s)

Room

Superior Room with Queen Bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior room with Twin Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Accessible Room with Twin Beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Room

Superior Room with 2 Single beds and Single Sofa Bed

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Room with Queen Bed and Single Sofa Bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Room with Queen Bed and Double Sofa Bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: City View or Courtyard View

See availabilities

Room

Executive Room with Queen Bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Executive Room with Queen Bed and Single Sofa Bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View

See availabilities

Room

Premier Executive Room

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Premier Executive Room with Queen Bed and Double Sofa Bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: City View or Courtyard View

See availabilities

Suite

Junior Suite

2 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Accessible Room with Twin Beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

+44 20 8741 1555

Railway station
Bus stop
Highway exit
Airport

Hammersmith Road

Bus stop

Access: 100 m / 0.06 mi 6 min walk

Hammersmith Bus Station

Bus stop

Access: 500 m / 0.31 mi 3 min walk

Kensington Olympia

Railway station

Access: 1 km / 0.6 mi 10 min walk

Highway exit

Access: 4 km / 2.5 mi 5 min drive

London St Pancras

Railway station

Access: 9.3 km / 5.8 mi 21 min drive

Highway exit

Access: 16 km / 10 mi 20 min drive

M25

Highway exit

Access: 19 km / 12 mi 25 min drive

Heathrow Airport

Airport

Access: 21.4 km / 13.3 mi 30 min drive

London City Airport

Airport

Access: 22 km / 14 mi 1 hrs 30 min drive

Eventim Apollo

Opera/symphony/concert hall

Access: 600 m / 0.4 mi 5 min walk / 2 min drive

Kensington Palace

Historic monument

Access: 2.4 km / 1.5 mi 20 min walk

Hyde Park

Entertainment centre

Access: 2.4 km / 1.5 mi 15 min walk

Albert Memorial

Historic monument

Access: 3.2 km / 2 mi 20 min walk

National History Museum

Museums

Access: 3.4 km / 2.1 mi

Royal Albert Hall

Opera/symphony/concert hall

Access: 3.4 km / 2.1 mi

V&A South Kensington

Museums

Access: 3.5 km / 2.2 mi

Buckingham Palace

Tourist attraction

Access: 6.4 km / 4 mi

London Aquarium

Aquarium

Access: 6.9 km / 4.3 mi

Leicester Square

Entertainment/theatre district

Access: 7.2 km / 4.5 mi

Trafalgar Square

Museums

Access: 7.2 km / 4.5 mi

National Gallery

Museums

Access: 7.2 km / 4.5 mi

Madame Tussauds

Museums

Access: 7.2 km / 4.5 mi

Kew Botanical Gardens

Botanical gardens

Access: 7.2 km / 4.5 mi

Royal Opera House

Opera/symphony/concert hall

Access: 7.2 km / 4.5 mi

British Museum

Museums

Access: 7.7 km / 4.8 mi

The London Eye

Tourist attraction

Access: 8 km / 5 mi

Westminster Abbey

Historic monument

Access: 8 km / 5 mi

London Zoo

Zoo

Access: 8 km / 5 mi

The London Dungeon

Tourist attraction

Access: 8 km / 5 mi

Big Ben

Tourist attraction

Access: 8 km / 5 mi

St Paul's Cathedral

Historic monument

Access: 8.5 km / 5.3 mi

Tate Modern

Museums

Access: 8.8 km / 5.5 mi

Tower of London

Tourist attraction

Access: 10.3 km / 6.4 mi

Tower Bridge

Historic monument

Access: 10.5 km / 6.5 mi

Legoland Windsor

Amusement park

Access: 35 km / 22 mi 40 min drive

Ascot Race Course

Racetrack

Access: 38.6 km / 24 mi 50 min drive

Broadway Shopping Centre

Shopping centre/mall

Access: 300 m / 0.2 mi 5 min walk

Kensington

Shopping district

Access: 1.8 km / 1.1 mi

Westfield, White City

Shopping centre/mall

Access: 3.2 km / 2 mi 18 min drive

Harrods

Shopping centre/mall

Access: 6.3 km / 3.9 mi

Soho

Restaurant and cafe district

Access: 7.2 km / 4.5 mi

Covent Garden

Restaurant and cafe district

Access: 7.2 km / 4.5 mi

OXFORD STREET

Shopping district

Access: 7.5 km / 4.66 mi 20 min drive

Piccadilly Circus

Shopping district

Access: 7.9 km / 4.9 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

ARTISAN

Welcome to Artisan, by Omkar Mestry. Where culinary artistry harmonises with the timeless allure of charcoal cooking. Our menu is a symphony of flavours, an ode to craftsmanship, and a journey into the heart of charcoal-infused cuisine.

AROMA RESTAURANT

Aroma Restaurant is open daily for breakfast and dinner. Join us in stylish surroundings and pull up a chair for a delicious meal, anytime of the day. Our modern Hammersmith hotel restaurant boasts an international menu with options for all.

MIRRORS BAR

Our Mirrors Bar and Terrace is the heart of the hotel, with a warm and inviting atmosphere and indoor and outdoor seating to cater for all weather. Order international dishes, bar snacks, beer, wine, spirits or cocktails and relax.

Fitness center

For our guests who wish to maintain their fitness regime, whilst away from home, our well-equipped 'In Balance' Fitness Suite is the perfectly convenient place to train.

Meetings & Events

Number of Meeting Room: 40
Surface of the largest room: 1726 m² / 18578.491 sq ft
Maximum seats capacity: 1500
Maximum capacity for banquets: 1500

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 3,236 reviews

Patricia L. Families - 6/21/2026 Confirmed reviews ALL

The Staff were very welcoming and friendly, the Hotel was superb, we would definitely stay again when we return to London.

Dear Patricia L., Thank you for your kind words regarding our location and staff. We are delighted to hear that you found our hotel superb and that you would choose to stay with us again during your next visit to London. Kind regards, The Novotel London West Team

Dana C. Solo - 6/21/2026 Confirmed reviews ALL

Check in was very easy and staff we’re absolutely wonderful room was nice and amenities were excellent located exactly where I needed it to be

Dear Dana C., Thank you for your delightful feedback. We are pleased to hear that your check-in experience was seamless and that our staff exceeded your expectations. It is also wonderful to know that our amenities and location suited your needs perfectly. Kind regards, The Novotel London West Team

Wendy G. Solo - 6/21/2026 Confirmed reviews ALL

Extremely efficient, courteous, professional service

Dear Wendy G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found our service to be efficient and professional. Your feedback is greatly appreciated, and we hope to welcome you back soon. Kind regards, The Novotel London West Team.

Michele C. Business - 6/21/2026 Confirmed reviews ALL

Terrible. Dirty carpets. Room service not 24/7 as advertised. Could not get through to anyone to order breakfast in the morning. Phone lines dead (no one picks up). Power cut on entire floor during one of the nights with the whole plunged in darkness. Only 1 person at reception and huge queue as a result. No mitigating features. Just gets worse and worse every year.

Dear Michele C., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconveniences you encountered, particularly concerning the cleanliness of your accommodations and the issues with room service availability. We aim to provide a seamless experience for our guests, and I regret that we did not meet your expectations during your visit. Additionally, I understand the frustration caused by the power outage and the wait at reception. Your comments are invaluable as they help us identify areas for improvement. If you wish to discuss your experience further, please do not hesitate to contact us directly at H0… Kind regards, The Novotel London West Team

Rebecca W. Families - 6/21/2026 Confirmed reviews ALL

It would have been helpful to know about the deposit required for room damages. Great having beverage facilities in room. Fantastic location. More knowledgeable staff about the inner workings of the hotel would help. We had a squeaky bed and were changed rooms.

Dear Rebecca W., Thank you for your feedback regarding your recent stay. We appreciate your comments on our polite staff and clean facilities. However, I regret that you were not informed about the deposit policy and experienced issues with room knowledge and the squeaky bed. Your observations will be taken into account for future improvements. If you wish to discuss further about your experience, please do not hesitate to contact us directly at H0… Kind regards, The Novotel London West Team