Novotel London West 4 stars

Customer review rating (ALL Rating) 4.1/5 3,312 reviews

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Description

Hotel extras

  • A 5-minute walk to Hammersmith station for access to Central London and Heathrow Airport

  • On-site parking for 240 cars & 6 coach bays

  • Pet-friendly rooms available

  • Well-equipped gym, guest exclusive

  • 40 flexible event spaces for up to 4,000 attendees

Our accommodation(s)

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Room 1

Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,312 reviews

Customer review rating 3.0/5

Nicola A. Families - Confirmed reviews ALL

Dear Nicola A., Thank you for your feedback regarding your recent stay. We regret that the size of your room did not meet your expectations. Your comments are valuable and will be taken into consideration as we strive to enhance our guests' experiences. If you wish to discuss your experience further, please do not hesitate to contact us directly at H0… Kind regards, The Novotel London West Team

Customer review rating 4.5/5

Pun H. H. Couples - Confirmed reviews ALL

Dear Pun H. H., Thank you for your kind words regarding our location and staff. We appreciate your feedback about the room temperature and the shower safety. Your comments will be taken into consideration as we aim to enhance our guests' experience. Kind regards, The Novotel London West Team

Customer review rating 1.5/5

Michelle K. Business - Confirmed reviews ALL

Dear Michelle K., Thank you for your feedback regarding your recent experience at our hotel. I regret to learn that the air conditioning did not meet your expectations and that noise from the highway affected your comfort. Your comments are valuable, and we appreciate your input. If you wish to discuss your experience further, please do not hesitate to contact us directly at H0… Kind regards, The Novotel London West Team

Customer review rating 5.0/5

Simran R. Solo - Confirmed reviews ALL

Dear Simran R., Thank you for your kind words regarding your recent stays with us. We are delighted to hear that Waqas provided exceptional service and contributed positively to your experience. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Kind regards, The Novotel London West Team

Customer review rating 3.0/5

Emma E. B. Business - Confirmed reviews ALL

Other web-users rate our hotel

  • 2,780 reviews 9.4/10 Location
  • 3,693 reviews 6.3/10 Room
  • 5,484 reviews 8.6/10 Service
  • 69 reviews 5.7/10 WiFi
  • 1,551 reviews 5.7/10 Cleanliness
  • 1,367 reviews 7.5/10 Breakfast
  • 81 reviews 8.9/10 Wellness Area

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