Novotel London West 4 stars

Customer review rating (ALL Rating) 4.2/5 2,810 reviews

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Description

Hotel extras

  • A 5-minute walk to Hammersmith station for access to Central London and Heathrow Airport

  • On-site parking for 240 cars & 6 coach bays

  • Pet-friendly rooms available

  • Well-equipped gym, guest exclusive

  • 40 flexible event spaces for up to 4,000 attendees

Our accommodation(s)

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Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,810 reviews

Customer review rating 3.5/5

Graham W. Couples - Confirmed reviews ALL

The only hotel I have ever stayed in where you can't charge items ie food/drink to your room...extremely annoying.

Customer review rating 5.0/5

Stuart D. Business - Confirmed reviews ALL

My office is next door - this hotel is my ideal location.

Customer review rating 5.0/5

Chris P. Couples - Confirmed reviews ALL

Located great for Apollo theatre within walking distance and to Wagamama restaurant great rooms we had queen room

Customer review rating 4.5/5

Richard H. Couples - Confirmed reviews ALL

Great weekend stay, relaxed and peaceful. Staff were attentive but not intrusive, felt well looked after. Very comfortable clean room.

Customer review rating 0.5/5

H B. Families - Confirmed reviews ALL

Unfortunately our stay was significantly disrupted by severe noise transfer between rooms, along with maintenance issues including exposed wiring and unpleasant bathroom odours. The children were repeatedly woken throughout the night due to noise from neighbouring rooms. We documented the issues during the stay and contacted both the hotel and guest relations afterwards, but despite assurances that the matter would be reviewed, we received no response. Very disappointing for a 4-star property.

Other web-users rate our hotel

  • 2,617 reviews 9.4/10 Location
  • 3,406 reviews 6.6/10 Room
  • 5,048 reviews 8.8/10 Service
  • 70 reviews 5.7/10 WiFi
  • 1,391 reviews 6.2/10 Cleanliness
  • 1,305 reviews 7.6/10 Breakfast
  • 78 reviews 8.7/10 Wellness Area

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