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ibis London Earls Court Hotel 3 stars

Customer review rating 4.2/5 10,977 reviews

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ibis London Earls Court
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+ 17 Services

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests

  • A short walk to West Brompton station and Earls Court station.

  • Relax, enjoy a drink and great food in the George & Dragon Pub.

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford St

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 18 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis London Earls Court

47 Lillie Road
Earl's Court
SW6 1UD london
united kingdom

Tel: +442076100880

Fax: (+44)207/3814450

Check-in from 14h00

Check out up to 12h00

  • Bus :  190 HAMMERSMITH

  • By plane

    GATWICK At 54.23km / 33.7 miles

  • By plane

    HEATHROW At 22.53km / 14 miles

  • By plane

    LONDON CITY AIRPORT At 19.79km / 12.3 miles

  • By train

    WEST BROMPTON At 0.5km / 0.31 miles

GPS :51.486217, -0.199267

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft

Suite with 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 38 m² / 409 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Accessible Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
Rooms

Our restaurants and bars

LA TABLE

Type of cuisine: International

The right choice to feel great. A convivial buffet featuring traditional cuisine. Simply a pleasure.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GEORGE & DRAGON PUB

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,260 m²

  • Maximum capacity: 1200 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
ibis London Earls Court

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,977 reviews

tripadvisor

TripAdvisor Rating 3.5/5

5,497 reviews

Well located

Customer review rating 5.0/5

Sanjit G. Couples - 07/04/2021 Confirmed reviews ALL

Beautiful view with peaceful environment.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Overall, Good stay.. Couple of issues but maybe it is due to not being fully operational?

Customer review rating 3.5/5

Craig Business - 06/04/2021 Confirmed reviews ALL

Nice stay, room was clean and tidy, so was the bathroom. In General I have always had a good sleep here as have stayed on a few occasions. My only issue on this stay, which I did not bring up at the time, I didn't feel the need: Shower, there must have been something going on as the water output was pretty bad, if I were to compare it, maybe one of those camping solar shower bags would be a good comparison in terms of water pressure. The A/C was either not working properly or they had it scaled back, I was on the 11th Floor and the room refused to get below 25c, even with the AC set to 8c it was still blowing out trickles of warm air. Scrapping the AC and opting for the windows was actually getting better results but was still really warm. Any warmer and I think I would have mentioned this as it was of interrupted my sleep. Otherwise dinner and breakfast were nice and they at present are delivering to the room (Tip for them however: it's a hot breakfast so supply a selection of sauces) but I imagine this will stop soon with the relaxation of rules rolling out. Overall, was a nice stay and staff were nice and friendly

Good location, clean and quiet hotel

Customer review rating 4.0/5

Jack Solo - 05/04/2021 Confirmed reviews ALL

The hotel was well located, close to local shops and transport in a nice area. The rooms are big and clean, with good spacious lobby areas. The hotel was quiet and the views are good. The only downside was, when I asked for water or a water fountain at reception, I was told the pipes are salted and that water could not be provided. Quite strange. Would nevertheless recommend this hotel.

Great view over Stamford Bridge

Customer review rating 5.0/5

Sergiy Solo - 04/04/2021 Confirmed reviews ALL

Classic hotel for reasonable price

Dear Mr. F., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Not as shown or Said

Customer review rating 1.5/5

F. M. Business - 31/03/2021 Confirmed reviews ALL

The room was small and the service was very low standard the small guy at reception was not even bothered to do anything or even know what he was doing there he could not even understand what I was saying never mind get me towel and some bin bags he could not find anything then he bossy with the girl she running around like a headless chicken and he just stands there also ppl smoke weed in rooms had to chek out 2nd day morning as was dizzy and stoned for work clothes stink also no 1 wearing no no never again

Helpful staff

Customer review rating 5.0/5

Rg Business - 28/03/2021 Confirmed reviews ALL

Excellent friendly staff. Comfortable stay and room service dining was great value for money

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Great Reception

Customer review rating 4.5/5

Dave R. Business - 27/03/2021 Confirmed reviews ALL

Both the Male Receptionists who looked after us during our stay were welcoming, enthusiastic, and very helpful. The Room (1124) whilst not the most modern was perfectly adequate and had a great view of the City to the west. Perhaps a little more Tea, Coffee and Milk would be a good idea. Otherwise everything was clean and serviceable. Thanks for an excellent stay, will return.

Dear Mr. R., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am please to learn that my colleagues in reception made your stay better. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Disappointing...!

TripAdvisor rating 1.0/5

energycool Business - 27/03/2021 TripAdvisor review

The stay was hugely disappointing due to a number of reasons... 1) Couldn’t regulate the temperature of the room as it was a centralised controller which resulted in a lack of sleep. 2) Smell of cannabis up and down the hall was very offputting. 3) Room service delivered wrong items for breakfast and it was also cold. This occurred every day that we stayed at the hotel. I will not be going back there and I will not book another room with ibis at other locations...

No Issues

Customer review rating 4.5/5

Simon Business - 26/03/2021 Confirmed reviews ALL

No Issues

Dear Mr. D., Thank you very much for your great feedback and thank you for being loyal with Accor Hotel and with Ibis Earls Court also. It is a pleasure having you guest in our hotel and thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Hugely Disappointing

Customer review rating 1.0/5

Sean L. Business - 26/03/2021 Confirmed reviews ALL

I thought booking a room with Ibis would be a great idea. The rooms were clean, the bathroom was ok but it was let down by a number of things. The heating and cooling didn’t work from the thermostat of the room and was centralised so we couldn’t maintain an even room temperature that we were comfortable with. This meant that we didn’t sleep properly for each night of our stay making our job that little bit more difficult. We ordered room service breakfast (as the breakfast buffet was out of service due to stop the spread of covid) but was really poor. We always had a food item missing or the food was cold and unappealing. Even though the staff were very polite our walk to our room was tainted by a very strong smell of cannabis on our hallway. Someone had covered the smoke alarm with a bin bag and was obviously smoking skunk weed out of their window. I don’t usually complain about hotels or write negative reviews but as we barely had much sleep I thought that I had best warn whoever reads this.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis London Earls Court. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that I will share your review with the team and management also( Housekeeping, Maintenance and Food and Beverage Managers). The hotel is a non smoking hotel and as well is against the law to smoke in the hotel. However some of the guests are not following that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julian Stoica Front Office Team Leader

My favourite ibis

Customer review rating 5.0/5

Wil Business - 24/03/2021 Confirmed reviews ALL

Brill stay for a few days whilst I was away on essential travel. Amazing new TV in room. Amazing breakfast. Love the hash browns. All staff helpful and friendly.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis London Earls Court. Thanks very much for your amazing review and for taking the time to sending it to us. It's always a pleasure welcoming you and thanks for being loyal with us. As per Covid-19 pre-cautions the toilet brush has been removed from the rooms. Please rest assured that I will share your comments with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

About the service

TripAdvisor rating 3.0/5

archerteresa20 19/03/2021 TripAdvisor review

The room was smaller than we expected however the room was clean and comfortable. We also enjoyed the breakfast. Overall good customer service. I would stay their again if when ever time I visit London. Thank you.

Dear Archerteresa20, Greetings from Ibis London Earls Court Hotel. Thank you very much for taking the time to send us your review. I am sorry to learn that the room was not the size you were expecting please accept my apologise. I am pleased to learn that you will stay again in the future. Stay safe! Regards, Julian Stoica Front Office Team Leader

Well located

Customer review rating 4.5/5

Hermes B. D. S. Business - 12/03/2021 Confirmed reviews ALL

Good

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Well located, bit run down

Customer review rating 3.5/5

David Business - 10/03/2021 Confirmed reviews ALL

Well located, hotel is a bit run down and in dire need of refurb. Tv remote didn’t work, and handle came off shower, a bit noisy too. But then if they did refurb it, the price would go up. So on balance, OK.

Dear Mr. P., We very much appreciate your comments regarding your stay at the ibis London Earls Court. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to learn about the issues with the shower handle and the TV remote control. Please accept my apologises. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Stay was very good as usual.

Customer review rating 4.5/5

Paul A. Families - 04/03/2021 Confirmed reviews ALL

Only one night.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Ideal location, great value and helpful staff

Customer review rating 4.0/5

Chris H. Couples - 19/02/2021 Confirmed reviews ALL

I had to have prostate cancer surgery at the nearby Charing Cross hospital and needed somewhere my wife could stay over and where I could rest for a day after being discharged. The Ibis was ideal for this, only a 20 minute walk or five minute drive from the hospital. I emailed a few days in advance and they catered for our needs, even presenting a complimentary bottle of fizz to celebrate our anniversary. We had a queen suite which had plenty of space with two rooms. Due to Covid restrictions the food was only available via room service bit this was prompt and the food very nice. The staff were nothing but helpful and professional at all time. My only real criticisms would be the room decor, it's tired and the layout wasn't ideal with the sofa way offset to the TV making it almost impossible to see it. Also the towel rail in the bathroom gets very hot and has no adjustment which I unfortunately discovered when I lost balance and my arm landed on it giving it a nasty burn. The heating/Aircon machines also didn't work properly and the room was either cold or too hot and dry.

Dear Mr. H., I very much appreciate your comments regarding your stay at the ibis London Earls Court. I hope my email finds you well and safe and I hope you feel much better after the surgery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to learn about all the issues faced in the room during your stay, please accept my apologies and please rest assured that I will pass your feedback to our Maintenance Manager. Thank you for bringing to my attention the issues and thank you in behalf of Halina Kotkova, my colleague, she will appreciate your review and I know she will be happy mentioning her in your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Considering the Covid restrictions the staff did a great job

Customer review rating 4.5/5

Robin Business - 11/02/2021 Confirmed reviews ALL

Friendly staff, clean comfortable room and good food reasonably priced

Dear Robin G., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lea Manalo Acting Reception Manager

Excellent Service and Food

Customer review rating 5.0/5

Sam Business - 08/02/2021 Confirmed reviews ALL

Despite the restrictions of Coronavirus lockdown all of the staff made me feel very welcome and looked after. As usual, the quality of the food (evening meal and breakfast) was absolutely excellent. Thank you!

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Good long stay

Customer review rating 4.0/5

Dave Business - 07/02/2021 Confirmed reviews ALL

Had a good stay, staff were very helpful. Breakfast was very hit and miss on a day to day basis. But overall not too bad.

Dear David R., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive a feedback. We are very sorry to hear that you were having problems with the TV and that they were not addressed sooner. I will share your comments with our team to prevent this issue from happening in the future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Many thanks for the kind comments for one of our staff, Ana, I'm sure she will definitely be pleased to hear them. Thank you again for sharing your experience, and we hope your next visit will be a better one. Sincerely, Lea Manalo Acting Reception Manager

Good location and courteous staff

TripAdvisor rating 4.0/5

Charmion R Business - 22/12/2020 TripAdvisor review

well located for commuting. Positives - applaudfor approach during covid19 re contactless check in/out. Helpful and courteous staff. Room was a tad tired & issues with smoking smells and some cleaning

Dear Charmion R, Greetings from Ibis Earls Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to learn that it was cigarettes smell please accept my apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay safe! Best Regards, Julian Stoica Front Office Team Leader

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