ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.3/5 3,660 reviews

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47 Lillie Road, Earl's Court, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Relax, enjoy a drink and great food in the George & Dragon Pub. Large screen also available.

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

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Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,660 reviews

TripAdvisor Rating  3.5/5  6,056 reviews

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Ac not working all day , staff kindly provided a fan

Dear Guest, Thank you for taking the time to share your review. We are pleased that our staff were able to provide you with a fan when needed. Our team is always on hand to ensure our guests feel comfortable and supported during their stay. However, we apologize that the air-cooling system in your room was not functioning as expected. Our guests' comfort is of utmost importance, and while all our rooms are equipped with an environmentally friendly air-cooling system, we understand the inconvenience caused as it may not be as comforting as AC. We will look into this matter to prevent similar situations in the future. Our hotel's convenient location in the heart of London, close to metro stations and popular attractions, is one of the aspects our guests usually appreciate. We hope you were able to enjoy the ease of access to everything London has to offer during your stay. We hope to be able to welcome you back for an improved stay. Kind Regards, Supriya Rai, Guest Relations Manager

Nice hotel but no control over room temperature!

TripAdvisor rating 4.0/5

987slamd Families - TripAdvisor review

Very nice modern hotel once you’re inside. Room nice, clean and modern. More shelves would be good. Bathroom very small. Breakfast fantastic value at £12 paid in advance. Excellent choice and modern restaurant. Clearing tables and our dishes could be quicker but only one person doing this at peak times. It’s less enjoyable having your breakfast with dishes you’ve used cluttering up the table. My only major complaint and it would stop me from staying again is having no control over the air conditioning in the room. It was a very warm weekend and the room temperature could not be lowered less than 23.5 degrees. The bathroom as a result was very warm and the bedroom uncomfortable when getting ready to go out and for sleeping. It’s pointless having it if you can’t control the temperature in your own room. When I asked at reception they said the temperature is controlled centrally, it can’t be lowered and they gave us a fan and told us to open the windows. A ridiculous carry on when you think about it and very off putting to wanting to stay again. You need to reconsider this as everywhere in the hotel was just too warm.

Dear Guest, Thank you for reviewing your recent experience. We are delighted that you enjoyed the modern aesthetic, cleanliness, and the overall condition of our rooms. It's great to hear that you found our breakfast offering to be of fantastic value, and that the ambiance of our restaurant made for a pleasant dining experience. However, we are sorry that some aspects of your stay did not meet your expectations. While our hotel is equipped with air-cooling system and may not be as efficient as air conditioning, we understand that this can result in discomfort during unexpected temperature changes. We acknowledge the inconvenience caused and appreciate you bringing this to our attention. Additionally, we aim to keep all areas of our hotel promptly serviced, and we regret that we missed the mark during your breakfast experience. Rest assured, we value your comfort and satisfaction and will look into these matters. Finally, we are pleased that the modernity of our hotel extended to your room and the restaurant, contributing positively to your stay. While we recognize that the temperature control is an area for improvement, we hope that the rest of our facilities and services were able to compensate for any inconvenience you experienced. We hope to welcome you back. Kind Regards, Supriya Rai, Guest Relations Manager

This hotel was a great location to get to the tennis at Wimbledon

Customer review rating 5.0/5

Katie Friends - Confirmed reviews ALL

After a long day at the tennis we were greeted by friendly staff quick check in after completing it online the day before the newly referbed hotel is stylish and modern. The bedrooms were well planned and had everything needed very comfy beds and expensive feeling bedding . A large freestanding shower completed the well thought out room. Grabbed a coffee and croissant in the cafe bar next morning both were great and again served by friendly staff

Dear Katie, We would like to thank you for this review about your recent experience in our hotel. We are delighted to know that you found our location convenient and appreciated our friendly staff, as we always strive to provide a warm and welcoming atmosphere for our guests. It's also great to hear that you enjoyed our lobby bar. We look forward to welcoming you back on a future visit. Kind regards, Davide Lecca, Guest Relations Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Just wonderful to be honest, bit sad the chicken sausages have been taken off the breakfast menu but the new decor is amazing. Also the night staff, top notch, Matthew and eduardo behind the bar, great guys

Dear Guest, Thank you for sharing your experience. We are glad to hear that you found our rooms clean and comfortable. However, we understand that you had some difficulty operating the heating and air conditioning system. We appreciate your feedback and will take it into consideration for future improvements. In the meantime, our reception team is always available to assist with any issues or provide guidance on how to use the system more effectively. It's great to know that you value our competitive pricing and that you are a member of our ALL – Accor Live Limitless loyalty programme. We hope that your membership continues to enhance your stays with us. We look forward to welcoming you back soon. Best Regards, Supriya Rai, Guest Relations Manager

Perfect location

Customer review rating 5.0/5

Nicola T. Families - Confirmed reviews ALL

Perfect location, very close to train station. Room was very clean and just what we needed for our stay. The bathroom was lovely and clean and the shower was extremely powerful. All the other areas of the hotel were modern and clean. We really enjoyed our stay and will definitely stay again.

Dear Nicola, Thank you for such a positive review. We are pleased to hear that your stay with us met your expectations and that the cleanliness of our rooms, the modernity of our hotel, and the power of the shower contributed positively to your experience. It is wonderful to know that our convenient location, just a stone's throw away from the train station, enhanced your visit to London. It would be our pleasure to have you return on another occasion. Warm Regards, Supriya Rai, Guest Relations Manager

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Other web-users rate our hotel

  • 2,793 reviews 9.4/10 Location
  • 4,110 reviews 7.1/10 Room
  • 3,349 reviews 9.1/10 Service
  • 96 reviews 6.3/10 WiFi
  • 1,746 reviews 9/10 Breakfast
  • 1,524 reviews 8/10 Cleanliness
  • 1,119 reviews 7/10 Vibe
  • 773 reviews 8.3/10 Food

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