ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.3/5 3,441 reviews

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47 Lillie Road, Earl's Court, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Grab a bite at Barnaby's, where you'll find home dining with a twist!

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

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Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,441 reviews

TripAdvisor Rating  4.0/5  52 reviews

Disappointing stay

TripAdvisor rating 2.0/5

madmac77 TripAdvisor review

Staff friendly at check-in and stayed in one on the newly renovated Mercure rooms 915. However, sad to see that the rooms are damaged already -walls marked, bottom of the table worn away, nail varnish on bedside table. Bed very comfy. Breakfast ok but not a great cereal selection for children. The bar menu has been updated but seems to have tried to go too upmarket rather than what they had previously good honest pub grub. No hot water and reported to reception but still no hot water on day 2. Reported again on check-out but my concerns were basically dismissed. Stayed here 3 times and had another 2 upcoming trips planned for here in May and June but will stay elsewhere.

Great location but service needs to be improved

TripAdvisor rating 3.0/5

RacCay Families - TripAdvisor review

Convenient location. Short walk to a good choice of eateries and the metro. Rooms are clean and of decent sizes but the service definitely needs to be improved. We had booked two rooms for 3 nights and early check in for one of the rooms. We got to the hotel at 9.30am (early check in was supposed to be 9am) but was told that the room was not ready until 10am. Went for breakfast and got back at 10.45am but was told that the room was still not ready. We had booked the two rooms in June 2024 and requested for connecting rooms or possibly, rooms that would not be too far away from each other as we are travelling with our three kids (1 teenager and 2 young children). As much as the Reception telling us that they will try to provide rooms on the same floor and near each other, we were rather shocked and disappointed to learn that the second room for my children was located at the extreme end of the hotel. Not only that, the extra bed that we had requested was not set up. When we asked the room service to come help set up the bed, one of the 3 housekeeping staffs swung the door open without knocking and bashed the door my child’s head by accident. We also had to call them again for more towels when only 1 towel was provided for us a party of 3. There was no attention to details. The hotel was hosting some kind of events the weekend we were there and the guests were rowdy and randomly knocking on our doors or slamming their room doors in the middle of the night, disrupting our sleep. Unfortunately, all these little things made our stay rather unpleasant and I hope the hotel pay more attention to the booking requests before the guests arrive in future….

The Night Staff at this hotel are the kindest in London

TripAdvisor rating 5.0/5

NMper TripAdvisor review

The Night Staff at this hotel in Reception are one of a Kind in London ! I have been coming for years for Work many times arriving at 12.00 , or leaving at 05.00 hrs and they are the kindest professional and always trying to help..I nornally leave so early that need breakfast take away, never a problem..Yonasb s is the best and also thr gentleman, I think is called John always so lovely.. . THANK YOU

Great stay to visit London

Customer review rating 4.5/5

Stefan Families - Confirmed reviews ALL

Great stay to visit London, close to Underground and public transportation (e.g. Bus). Nice, comfy and clean rooms, helpful and friendly reception

Dear Stefan, Thank you for taking the time to share your review. It's wonderful to hear that your time with us was enjoyable. We are delighted that you found our rooms to be comfortable and clean, and our reception team to be helpful and friendly. It's also great to know that our hotel's proximity to the Underground and public transportation added convenience to your stay in London. We hope we will have the opportunity to see you again in the future. Best regards, Manish Dulal, Guest Relations Manager

See Manish when you check in

TripAdvisor rating 5.0/5

Aydin Y TripAdvisor review

It was a great stay. Manish from the guest relations department was excellent. He took care of all our queries in a perfect manner. We enjoyed every minute we spent here. The location is also nice because it is so close to West Brompton tube station.

Dear Aydin, Thank you very much for this kind review of your recent stay. We're thrilled that your time at ibis London Earls Court was so memorable. It is wonderful that you found the assistance from our guest relations team to be outstanding, and that our location near West Brompton tube station contributed positively to your stay. Our team strives to provide exceptional service and a convenient base for exploring the city, so it's gratifying to hear that we succeeded during your visit. We look forward to seeing you again soon. Best regards, Davide Lecca, Guest Relations Manager

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Other web-users rate our hotel

  • 2,785 reviews 9.4/10 Location
  • 4,017 reviews 7.2/10 Room
  • 3,218 reviews 9.1/10 Service
  • 95 reviews 6/10 WiFi
  • 1,691 reviews 9.2/10 Breakfast
  • 1,505 reviews 8/10 Cleanliness
  • 771 reviews 6.6/10 Amenities
  • 761 reviews 8.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.