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This stunning 19th-century bath stone manor house is ideally located among 18 acres and set in a peaceful pocket of South Gloucestershire countryside, close to Bristol Parkway Station.
Check-in from 14h00
Check out up to 12h00
In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.
Old Gloucester Road
Check-in from 14h00
Check out up to 12h00
BRISTOL AIRPORT At 28.97km / 18 miles
BRISTOL PARKWAY At 4.83km / 3 miles
GPS :51.539042, -2.523471
All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superi or feature room with its patio doors looking out over the garden.
Number of meeting rooms: 7
Maximum size: 155 m²
Maximum capacity: 180 people
Maximum banquet capacity: 180 people
100% genuine reviews from our guestsFind out more
Shocking service, not a lot worked in room, few staff members were the saving grace
Helen D. Couples - 12/04/2020 Confirmed reviews ALL
Met at checkin by a very rude and scruffy looking receptionist, had to wait 20mins to get a drink which I had to ask for. Has booked table for 7.30. Receptionist then said they couldn’t get us in until 8.15. Was very rude to us infront of other customers. While at the bar the receptionist followed us to the bar and contributed to shout at us to the point the bar staff member had to ask him to leave and had to push him back up the stairs. He was very rude and aggressive. The food/drinks manager came to see us to apologise and didn’t understand where the time of 8.15 came from as the restaurant was open at 6.30pm. The lights in the room didn’t work and the bathroom was shocking. The tv was too low to actually watch. Once in restaurant we were given the menu to look through the waiter then returned and practically threw a different menu at us saying the was the cheap menu for us. We decided what we were going have of the normal menu including deserts. We then order our food and drinks. The food came which was nice we then asked the waiter for the drinks we ordered to which he replied ‘oh ye I forgot’ by the time it arrived we had finished our food. By this point my husband had enough as there was only 6 other in the restaurant how could he of forgot the drinks. The food/drinks manager came back over to talk to us and we left without having dessert or drinks. The food/drinks manager was really helpful in trying to sort out the service we had received. We then went to bed. The breakfast was the best thing about the whole experience we checked out and left by 9.00am just to get away. Was a real shame as it was our first night away together since having our little boy and it was ruined to say the least. I had bought it on groupon as a surprise for my husband and judging by how the receptionist and waiter treated us they don’t like that the fact that you can get the hotel at a discount.
Staff Party at 4.00 a.m. with smoking and drinking in rooms
Mike C. Solo - 27/03/2020 Confirmed reviews ALL
Not great ... I was woken up at 4.00 a.m. and called the night porter - two members of staff in an adjoining Mews Room had the TV blasting and were smoking and drinking ... it was a water and a cook and they had a total disregard for your customer ... also what they were doing was illegal.
Carol Couples - 25/03/2020 Confirmed reviews ALL
Stayed here for one night
Anonymous Couples - 23/03/2020 Confirmed reviews ALL
Service was poor at the start but improved - the reception staff were good but let down by others in the team …. very unusual for Accor ...as I stay with you quite a lot.
Another great stay at the Grange (Mecure)
Iain L. Business - 22/03/2020 Confirmed reviews ALL
Check-in was efficient and friendly.Room immaculate , the service in the bar and breakfast area in the morning very good.Breakfast was excellent.
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