Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 412 reviews

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Old Gloucester Road, Northwoods, Winterbourne, BS36 1RP BRISTOL, United Kingdom

Description

Hotel extras

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Our accommodation(s)

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Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  412 reviews

TripAdvisor Rating  3.5/5  1,340 reviews

Work stay

TripAdvisor rating 1.0/5

Rod C TripAdvisor review

The first “Privelidge” room key I got had blood on the sheets when I pulled the douvet back to air the bed there was blood on the sheet with hair in the bed! I was thankfully moved to another room the next day after a long day at work to find the room had not been refreshed. The staff on the reception have been superb in dealing with the issues but I need to say it’s just acceptable and management need to act swiftly…….. I’ll let you make your own decision.

Customer review rating 2.5/5

Nicola H. Couples - Confirmed reviews ALL

Was asked to sping the wheel at reception as I was a member which I did. Then told I hadn't won anything as I hadn't spun it hard enough! Room was very tired with mould on the skirting boards, no lamps, so either all lights on or none at all, so difficult to read, no headboard, and big ridge in carpet which I tripped over going to the bathroom. Very poor night's sleep, as very noisy room location and doors slamming until well past 1am. Food offerings were excellent, both in the evening and at breakfast, as were the waiting staff.

Dear Nicola H., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our location and enjoyed the excellent food offerings along with the service provided by our staff. However, I regret to learn that your experience fell short of expectations in several areas. Your comments regarding the condition of the room, including the cleanliness and the issues with lighting and carpet, are concerning. Please know that we take the comfort and safety of our guests very seriously, and your observations will be addressed with our maintenance team. Furthermore, I apologize for the disturbances you experienced during the night, which affected your sleep quality. We strive to ensure all guests have a restful stay, and I am sorry that we did not meet that standard for you. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Kind Regards Mohammad Tabish Alam

Customer review rating 5.0/5

Raymond P. Business - Confirmed reviews ALL

Another good stay - nice staff, good breakfast and comfortable room. Love the location.

Dear Raymond P., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us, particularly appreciating our staff, breakfast, and comfortable accommodations. It is wonderful to know that our location continues to meet your needs. Kind Regards Mohammad Tabish Alam

Friendly and welcoming hotel

TripAdvisor rating 5.0/5

anna s TripAdvisor review

Everyone has been so nice and accommodating. Lily on reception was really helpful with our breakfast requirements and we would come back in a heartbeat.

Dear Annaloui, Thank you so much for your kind words! We’re thrilled to hear that our team made your stay enjoyable, and we’ll be sure to pass along your compliments to Lily for her helpfulness. It’s wonderful to know you’d come back in a heartbeat — we can’t wait to welcome you again! Kind Regards Mohammad Tabish Alam

Baby shower

TripAdvisor rating 5.0/5

Aqila H TripAdvisor review

I recently held my baby shower at this hotel, and the experience was absolutely wonderful. The team were incredibly helpful from start to finish, from assisting with the setup to giving us the entire room to host the event. We had a few dietary requirements, and they handled everything perfectly. The food was delicious and beautifully presented, and the location itself was stunning, which made the day feel even more special. I’d definitely come back again and highly recommend this venue to anyone looking to host an event. Thank you to the entire team for making my baby shower so memorable! 💛

Dear Aqila H, Thank you for your kind words regarding your recent experience at Mercure Bristol North the Grange Hotel. We are delighted to hear that your baby shower was a wonderful occasion and that our team was able to assist you effectively throughout the event. It is gratifying to know that the food met your expectations and that the stunning location contributed to making your day memorable. We appreciate your recommendation and look forward to welcoming you back for future events. Thank you once again for choosing our venue to celebrate such a special occasion. Best regards, Mohammad Tabish Alam

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Other web-users rate our hotel

  • 390 reviews 9.1/10 Location
  • 828 reviews 5.3/10 Room
  • 844 reviews 8.4/10 Service
  • 23 reviews 3.6/10 WiFi
  • 428 reviews 5.5/10 Amenities
  • 379 reviews 8/10 Breakfast
  • 241 reviews 4.2/10 Vibe
  • 232 reviews 4.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.