Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 2,881 reviews

ALLSAFE approved hotel

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Mercure Bristol North the Grange Hotel
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+ 20 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road
BS36 1RP bristol
united kingdom

Fax: (+44)01613880915

Check-in from 15h00

Check out up to 11h00

  • By plane

    BRISTOL AIRPORT At 28.97km / 18 miles

  • By train

    BRISTOL PARKWAY At 4.83km / 3 miles

GPS:51.539042, -2.523471

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superi or feature room with its patio doors looking out over the garden.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 155

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Bristol North the Grange Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,881 reviews

TripAdvisor Rating 3.5/5

1,049 reviews

Excellent hotel

TripAdvisor rating 5.0/5

martinbarnes2022 Business - 21/01/2022 TripAdvisor review

Business trip which required a centrally located hotel, the staff were very attentive and nothing was too much trouble for them. I would highly recommend this hotel if you are staying in the area as it is a cost effective hotel to use.


Customer review rating 4.0/5

A K. Couples - 15/01/2022 Confirmed reviews ALL

Good,but didn’t like no hot water or cold showers

Comfortable stay

Customer review rating 4.0/5

Sarah Business - 07/01/2022 Confirmed reviews ALL

Always enjoy staying at the Mercure Grange. Lovely room. The only criticism is that there was a continuous industrial noise, which I think came from the air conditioning units that were outside the room (room 502). Food is lovely. Staff are very friendlyl.

Lovely staff

Customer review rating 5.0/5

Anonymous Families - 05/01/2022 Confirmed reviews ALL

Great place to stay for a night with your dog

Lovely setting

Customer review rating 4.5/5

Henry's G. Couples - 30/12/2021 Confirmed reviews ALL

We had 4 nights in a very nice room with a huge bed. The receptionist sorted out our requests very speedily.


Customer review rating 3.5/5

Gemma Families - 25/12/2021 Confirmed reviews ALL

Disappointing overall couldn’t book it over telephone or email so had to actually travel to place and book it in person which was really annoying. Place was nice but room was tiny and bathroom was in desperate need of updating ! Staff were friendly and food was good but wouldn’t stay there again

Very pleasant

Customer review rating 4.5/5

Michael D. Families - 24/12/2021 Confirmed reviews ALL

Had a very comfortable two nights in the hotel while visiting family.

Things to improve

Customer review rating 2.5/5

David W. Business - 18/12/2021 Confirmed reviews ALL

They hadn't logged me as a Platinummemever so I didn't get an upgrade, they forgot my drinks vouchers, due to no upgrade I didn't get water in my room so I asked for some to be sent to my room and they forgot. Finally the food was nice but the size of the portion, especially the starter for the price was very small.

Room - wrongly allocated

Customer review rating 0.5/5

Chris Couples - 12/12/2021 Confirmed reviews ALL

Hello, I want to use this medium to express my displeasure with my recent experience in your hotel. I made my reservation for a room with a four-poster bed but was instead given a room with a standard bed. It was very disappointing to say the least. I subsequently checked out of the hotel at about 12:35 am. Is this the practice at Mercure Bristol North the Grange Hotel? Kind regards Chris

A lot of stairs and a long walk from the carpark

TripAdvisor rating 3.0/5

JimCrosskell Business - 10/12/2021 TripAdvisor review

Lovely hotel frontage if you are getting married. Great views from the lawns. if you arrive during darkness on a wintry night it is difficult to find and once parked it is a long walk to reception. I do not want to be told to whatsapp the reception to be booked in. I had to ask for my complementary drink voucher as an Accor member. The restaurant staff were friendly and proficient and at breakfast. Check out was the usual debacle. Lovely room and bathroom OK but still using shower curtains.

Excellent for us with our dog especially as we can access the “secret garden “direct fro the room.

Customer review rating 5.0/5

Anonymous Families - 09/12/2021 Confirmed reviews ALL

Very polite and accommodating staff. We’ll definitely be back again.

Staff were so helpful and friendly.

TripAdvisor rating 5.0/5

Peter S 25/11/2021 TripAdvisor review

It’s the second time we have used the hotel. It’s such an excellent venue for us and our retriever. The grounds are magnificent and the staff very welcoming. The accommodation is very spacious and the breakfast first rate.

Lovely location for a wedding and Great Stay!

Customer review rating 4.5/5

Anonymous Friends - 20/11/2021 Confirmed reviews ALL

It was great!!! Amazing breakfast in the morning!!

Good stay

Customer review rating 3.5/5

Anonymous Couples - 15/11/2021 Confirmed reviews ALL

Staff very friendly , room ok hotel very nice

Customer review rating 3.0/5

Bridget R. Business - 04/11/2021 Confirmed reviews ALL

No hot water and room very dated with damp smell

comfortable stay

TripAdvisor rating 3.0/5

lulubellcornwall 29/10/2021 TripAdvisor review

We stayed for one night and were given a privilege room. It was on the fourth floor unfortunately, and we had to carry our own bags up the stairs, even though we are over 70, but there isn't a lift. Nice evening meal, but they couldn't give us a bill, nor the next morning, so we have no idea if wew ere charged correctly. Breakfast was okay, although the hot food had obviously been left on a hot plate so was a bit tough. Apart from that the staff were very pleasant and the surroundings lovely.

Lovely stay

Customer review rating 4.0/5

Frankie Families - 24/10/2021 Confirmed reviews ALL

Clean and tidy room. Good service generally, although it did take a few mentions to reception to get a travel cot in the bedroom for our toddler.

Well located

Customer review rating 3.5/5

Linda T. Families - 20/10/2021 Confirmed reviews ALL

Computer systems not working properly, food not great, need to improve hygiene measures

Good stay in lovely grounds

Customer review rating 5.0/5

Ron Couples - 17/10/2021 Confirmed reviews ALL

Pleasant and efficient staff.Clean hotel and room.Good breakfast and evening meal.

Worst Service!! would not recommend or book again!

Customer review rating 0.5/5

Kishore Business - 15/10/2021 Confirmed reviews ALL

Shower head and Knob was not working during my stay! when I reported at the reception, they said that they knew about this problem and they still gave me this room! I couldn't take bath. I asked for a solution to receptionist, He provided me a dirty jug to use for me to take bath. I was not happy at all and felt very much disappointment and had a worst stay! Ideally, they should have given me another room to stay and they didn't.

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