Mercure Bristol North the Grange Hotel 4 stars

Supposed to have a Classic double room which looked a reasonable size on the website, with natural light from a large window, however as we had a small caged bird we were accommodated in the Mews block for people with dogs. Very small dark dingey tired rooms with no natural light, in fact you had to have room lights on to see your way around the pokey room. Not a good experience. However on a positive note the staff were all very polite & friendly and the breakfast was lovely with good social distancing.

Friendly staff, and quick check-in. There was an efficient one-way system inside the hotel due to COVID, which worked well. The grounds are lovely and the bathtub in the room was a deep soaking one, bliss!

Ideally placed hotel for us to visit our families in Bristol. Very reasonably priced room. Didn't have breakfast as it's quite expensive at £18 each. The bathroom in our room was a little tired and could do with a paint and overhaul. Staff are friendly and the covid precautions were excellent. Would stay again.

Inspite of all the Covid restrictions it was a lovely place to stay and staff were very helpful.

Great COVID measures in place. Lovely breakfast. Bathroom in need of an update

Lovely hotel great staff. Had to move rooms due to loud an inconsiderate guests . Reception moved me to a quieter room as I had an early start .

Lovely hotel in a good location. Staff friendly. Had a club sandwich at lunch seemed quite expensive but was enough for two people to sgare. So very reasonable.

Lovely stay with my wife and dog, felt very safe and had a good breakfast the next day.

We went back to the grange for our anniversary following our wedding there the year before. They had so many systems in place to make us feel safe in these unprecedented times and it was very lovely to find a nice card and chocolates in our room to mark our anniversary. Dinner was great as well!

All good. Friendly staff

This hotel is in a beautiful location and looks great from outside, the foyer is lovely and meals were nice. Waitress serving our evening meal was fantastic and extremely busy as was only member of staff in dining room for some time. Rooms are tired and bathroom needs thorough cleaning by professional cleaners. We stayed for 2 nights and the room was not serviced at all after first night( probably a Covid excuse for this). I have stayed with Mercury Hotels in Swansea and Cardiff and the experience was fantastic, however the one factor that this hotel did excel at was purely its location. Sorry but very disappointed.

Stayed one night. Very organised, lovely helpful lady on reception guiding me through the extra covid precautions, sanitisers everywhere, breakfast booked night before and worked well. Arrived in the dark and was taken back by the incredible grounds, view and birdsong the next morning! Would stay again.

Good place to stay Staff very friendly and helpful Ample parking

Good room and facilities, spotless, and well observed Covid19 regulations. Restaurant food left a lot to be desired. Service staff pleasant, food well below par for prices. Breakfast again not particularly good, parts cold, not asked what you want just what kind of eggs. Tough once on your plate if you didn't like it! Not everyone likes black puddund and what about a vegetarian offering?

Decent hotel, slightly out of the way so not ideal if no transport. Good rooms, but room door let in quite a lot of corridor noise. This could be reduced if the doors fitted properly.