Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 513 reviews

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Mercure Bristol North the Grange Hotel - Image 1
Mercure Bristol North the Grange Hotel - Image 2
Mercure Bristol North the Grange Hotel - Image 3
Mercure Bristol North the Grange Hotel - Image 4
Old Gloucester Road, Northwoods, Winterbourne, BS36 1RP BRISTOL, United Kingdom

Description

Hotel extras

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with 2 single beds

Photo out of - Classic room with 2 single beds

Classic bedroom with 2 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Media And Technology

Complementary elements

  • Radio

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Classic family bedroom for 2 adults and 2 children, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 2 children.

  • Views:

    Garden View

Max. number of persons
4

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Classic family bedroom for 2 adults and 1 child with flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.

  • Views:

    Garden View

Max. number of persons
3

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

  • Views:

    Garden View

Max. number of persons
2

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

One of our best rooms! Superior bedroom with garden view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

  • Views:

    Garden View

Max. number of persons
2

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 68 rooms
  • 2 rooms for people with reduced mobility
  • 68 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Family

Services for children

  • Board games available
  • Green area
  • On site

THE BRASSERIE AT THE GRANGE

Photo out of - THE BRASSERIE AT THE GRANGE

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Cooking style
International
Capacity
70
BS36 1RP Bristol, United Kingdom
Telephone +44 1454 355012
Menu PDF

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Visa

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

The Conservatory Bar provides friendly surroundings in which to enjoy an after dinner drink or a speciality coffee as you relax after your meal and continue to enjoy the tranquil atmosphere of the hotel.

Breakfast is served from 06:30 -09:30 Monday to Friday and from 07:30 - 10:30 on Saturday and Sunday

For a big day to remember, choose the country-house setting of the hotel. The Park Suite has its own bar and French doors opening onto the courtyard, and holds up to 200 guests. The Conservatory Bar and Lounge seats up to 70 guests for civil ceremonies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  513 reviews

Customer review rating 5.0/5

Colin C. Couples - Confirmed reviews ALL

Dear Colin, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found your room very clean and comfortable. We appreciate your comments regarding the skimmed milk sachets and the shower-over-bath arrangement. We understand that accessing a shower over the bath can be difficult, particularly for older guests, and we will certainly take your feedback into consideration as we look at ways to improve our facilities. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future. Kind Regards Mohammad Tabish Alam

Customer review rating 2.5/5

Selfe A. Couples - Confirmed reviews ALL

Dear A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohammad Tabish Alam

Customer review rating 0.5/5

Ocean J. Couples - Confirmed reviews ALL

Dear Ocean, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohammad Tabish Alam

Customer review rating 2.0/5

Liam C. Friends - Confirmed reviews ALL

Dear Liam, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Moahmmad Tabish Alam

Customer review rating 5.0/5

Hayley C. Families - Confirmed reviews ALL

Dear C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Dear Colin, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found your room very clean and comfortable. We appreciate your comments regarding the skimmed milk sachets and the shower-over-bath arrangement. We understand that accessing a shower over the bath can be difficult, particularly for older guests, and we will certainly take your feedback into consideration as we look at ways to improve our facilities. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future. Kind Regards Mohammad Tabish Alam

Customer review rating 2.5/5

Selfe A. Couples - Confirmed reviews ALL

Really poor hotel, very old fashioned, not modern and very poor sound proofing

Dear A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohammad Tabish Alam

Customer review rating 0.5/5

Ocean J. Couples - Confirmed reviews ALL

Location lovely, but thats about it, rooms falling apart, not very clean, loud doors and can hear anything walkjng past day and night, poor experience tbh

Dear Ocean, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohammad Tabish Alam

Customer review rating 2.0/5

Liam C. Friends - Confirmed reviews ALL

The hotel is tired and out dated and in urgent need of TLC. My room was caked in dust and obviously had not been cleaned for sometime. I asked reception to come and clean it which they did. The main part of the hotel is lovely however dated and lacking any atmosphere. Save your money snd book elsewhere

Dear Liam, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Moahmmad Tabish Alam

Customer review rating 5.0/5

Hayley C. Families - Confirmed reviews ALL

Tae Kwondo award ceremony.

Dear C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 5.0/5

Claire S. Couples - Confirmed reviews ALL

The hotel is lovely quite an old building with a lot of grounds around. The hall ways are unique/quirky which we liked. We stayed in a front facing garden view room so it felt like going into the attic. Rooms are spacious and bed was comfortable. Staff were very nice and professional. And food was tasty and breakfast was great. Would definitely stay here again.

Dear S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 4.5/5

Shelagh C. Families - Confirmed reviews ALL

A great hotel and location, perfect for dog owners with lovely grounds and very dog friendly. Staff very welcoming, warm and friendly, nothing too much trouble. Delicious breakfast and lovely spacious room, will definitely be returning for future stays.

Dear C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 3.0/5

John A. Couples - Confirmed reviews ALL

We have stayed here many times before. The room allocated was great as had door access to outside which is great with dogs. Rooms beginning to look a little shabby. Stains on the carpets, armchair arms threadbare, lightshade on side cabinets broken. Had family over in the evening for a meal. Food was ok. However, we returned to the bar for a dessert and was told that there would be a wait of 1.5 hours . So we felt this was not acceptable. Wen to our room tried to order as room service but desserts were not available

Dear John, Thank you for your continued loyalty to Mercure Bristol North The Grange and for taking the time to share your feedback with us. It’s lovely to hear that you appreciated having a room with direct outdoor access, particularly when travelling with your dogs. We truly value your continued support and are pleased that this feature helps make your stays more convenient. However, I’m sorry that the condition of your room did not meet expectations. Your comments regarding the stained carpets, worn armchair and broken lampshade are disappointing to hear. We recognise that some areas of the hotel would benefit from refurbishment, and your feedback helps us identify where improvements are needed. I’m also sorry that your experience with our food and beverage service fell short of expectations. A wait of 90 minutes for desserts, followed by the inability to order them through room service, is understandably frustrating. This is not the level of service we want our guests to experience, and I apologise for the inconvenience caused. Thank you again for your honest feedback and for choosing to stay with us on numerous occasions. We hope to have the opportunity to welcome you and your family back and provide a much-improved experience. Kind Regards Mohammad Tabish Alam

Customer review rating 5.0/5

Jill D. Couples - Confirmed reviews ALL

Comfortable bed. Clean, pleasant room, good food and pleasant staff. Won a discount on spin the wheel.

Dear Jill, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 5.0/5

Cameron T. Couples - Confirmed reviews ALL

Stayed for 2 nights was a well earned relaxation break i needed. Rooms comfortable had a good night's sleep. Staff very friendly and helpful. Breakfast had so much choice .

Dear Cameron, Thank you for your lovely review. I’m delighted to hear that you enjoyed your two-night stay and that we were able to provide the relaxing break you needed. It’s wonderful to know that you found your room comfortable, enjoyed a good night’s sleep, and appreciated the variety at breakfast. I’m particularly pleased that our team made such a positive impression through their friendliness and helpfulness. Your kind feedback is greatly appreciated and will be shared with the team as encouragement for their continued efforts. We hope to have the pleasure of welcoming you back to Mercure Bristol North The Grange for another relaxing stay in the near future. Kind Regards Mohammad Tabish Alam

Customer review rating 5.0/5

Steven C. Solo - Confirmed reviews ALL

great place to stay, great staff always friendly

Dear Steven, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 2.0/5

Janine L. Business - Confirmed reviews ALL

I love the location of this hotel and the fact that in general its quiet. I have stayed before when I need to come up to Bristol for study at UWE. Unfortunately it has to be said that the hotel is tired. My room this time was not great. The bathroom was not very clean, the basin blocked (and smelly- it was pretty disgusting when cleaning my teeth! ) when using the shower the hose spurted cold water on the floor (i made sure the shower curtain stopped the spillage). The bed sheets had really obvious ink stains on them. The lighting inadequate (quite dark despite the amount of side lamps -to be fair the largest didn’t work). The floor boards creaked terribly. To top that despite members of staff being present not one offered to assist me with my bags despite the fact they must know the several fire doors I needed to negotiate were heavy and the mechanism appeared broken which meant i had to push my way through- evidenced by the loud bangs through the evening as people forced their way through the doors and they slammed shut. I didn’t arrive until 9pm and did mention to the chap that booked me in that I was tired. I decided to treat myself to a glass of wine to return to my room with , the guy who served me seemed very inpatient and lacked any hospitality skills at all. Sadly, despite my earlier stay I will be looking for somewhere else to stay on my next trips .

Dear Janine, Thank you for taking the time to share such detailed feedback with us. We appreciate your continued support and are pleased that you have enjoyed our location and peaceful surroundings during your previous visits to Bristol. However, we are truly sorry to learn that your recent stay fell so far below your expectations. Please accept our sincere apologies for the cleanliness issues in the bathroom, the blocked basin, the faulty shower hose, the stained bed linen, and the inadequate lighting. We also regret the disturbance caused by the creaking floorboards and the difficulties you experienced with the fire doors. We are particularly concerned to hear about your experience with our team. Guests should always feel welcomed and supported, especially after a long journey. We apologise that assistance with your luggage was not offered and that the service you received at the bar did not reflect the standard of hospitality we aim to provide. Your comments have been noted and will be shared with the relevant departments for review and follow-up. We are disappointed to hear that this experience has affected your confidence in staying with us again. Thank you for bringing these matters to our attention, and we sincerely hope you might reconsider giving us another opportunity to provide you with the comfortable and welcoming experience you deserve. Kind Regards Mohammad Tabish Alam

Customer review rating 3.0/5

Shirley P. Families - Confirmed reviews ALL

Net curtains in room 502 desperately need ironing really aweful Also as a throat cancer patient I only found a croissant that I could eat for breakfast .though I was glad to be invited to my grandaughter s party ,as I live in Dorset it was worth the trip .

Dear Shirley, Thank you for taking the time to share your feedback with us. We are pleased that you were able to join your granddaughter’s party and that your trip from Dorset was worthwhile. However, we sincerely apologise for the condition of the net curtains in room 502 and appreciate you bringing this to our attention. We will pass your comments on to our housekeeping team to ensure this is addressed. We are also sorry to hear that you found the breakfast options limited, particularly given your dietary needs. We understand how important it is for guests to have suitable food options available, and we appreciate you sharing your experience with us. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future. Kind Regards Mohammad Tabish Alam

Customer review rating 4.5/5

Petef B. Couples - Confirmed reviews ALL

Very nice place. Room was great. A little cold but ok. Plenty parking staff were brilliant couldn't do enough for you and very friendly. Would def stay again

Dear B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 4.0/5

Caroline E. Families - Confirmed reviews ALL

Everything ran smoothly. Slept well. Friendly service.

Dear Caroline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 4.0/5

Glynis B. Couples - Confirmed reviews ALL

Stayed previously and staff just as great, clean and comfortable but a little shabby decoration. Breakfast was good.

Dear Glynis, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mohammad Tabish Alam

Customer review rating 3.5/5

Lynne B. Business - Confirmed reviews ALL

Staff are friendly, food is tasty, close to where I need to go however room was very tired, dust on carpets near door ways and paint work needed

Dear Lynne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mohammad Tabish Alam

Customer review rating 3.0/5

Victor W. Couples - Confirmed reviews ALL

Our bathroom 209 was very poor the loo hada pathetic flush and my husband had to keep taking the lid off to help fill the system the outdated bath taps were a nightmare to set the shower a d we ended up with water pouting out both the shower and the taps food very poor choice for gluten free at supper but breakfast very good

Dear Victor, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohammad Tabish Alam

Customer review rating 4.0/5

Stewart T. Couples - Confirmed reviews ALL

We needed somewhere to stay as we were attending a wedding in the area. We chose The Grange because of it's location and the grounds. For us the tranquility of the site, the trees and the view gave us a relaxing alternative to a city centre hotel. Although not the smartest hotel we have stayed in, it had a charm and character. The room was spacious and the bed comfortable. The staff were great, very attentive and friendly. The breakfast was great, plenty of choice and the views from the restaurant windows stunning. I think my only regret was we didn't spend more time at the hotel. We arrived late on our 1st night and spent the next day at the wedding. I think I would have enjoyed spending time reading my book in the lounge, having coffee outside beneath the stunning tree. Stewart and Sandra

Dear Stewart, Thank you for sharing your feedback. We’re pleased to hear that you found our staff lovely and appreciated the ample parking. We’re sorry that the room décor and limited plug sockets did not meet your expectations. Your comments are valuable to us, and we will share them with our team as we continue to look for ways to improve our guests’ experience. We hope to have the opportunity to welcome you back in the future. Kind regards, Mohammad Tabish Alam

Customer review rating 3.0/5

Stephanie S. Families - Confirmed reviews ALL

Our 4th stay here on our annual trip to Cornwall and unfortunately it seems to fet a bit worse each time, the hotel gets a little more shabby, this time the bathroom was not cleaned properly and it would seem the room above ours is some sort of office which was in constant use throughout the night which meant very little sleep for us. The staff are very good though but it would seem a bit of investment is needed in the building.

Dear s., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohammad Tabish Alam

Other web-users rate our hotel

  • 431 reviews 9.4/10 Location
  • 859 reviews 5.4/10 Room
  • 982 reviews 8.8/10 Service
  • 20 reviews 5.9/10 WiFi
  • 460 reviews 5.4/10 Amenities
  • 378 reviews 8.5/10 Breakfast
  • 288 reviews 4.5/10 Cleanliness
  • 268 reviews 4.9/10 Vibe

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