Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 415 reviews

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Description

Hotel extras

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Our accommodation(s)

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Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  415 reviews

Customer review rating 5.0/5

Jill D. Families - Confirmed reviews ALL

An enjoyable, comfortable stay.

Dear Jill, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 5.0/5

Mitchell A. Business - Confirmed reviews ALL

Checked in very smoothly and the staff were excellent

Dear Mitchell, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 3.5/5

. C. R. Business - Confirmed reviews ALL

Would have been nice if the TV worked in the first room I was allocated

Dear C., I’m very sorry that the TV was not working in the first room you were allocated. That is certainly not the first impression we want to give our guests. I hope our team were able to resolve this quickly for you or move you to an alternative room without too much inconvenience. Your comments have been shared with our maintenance team to ensure all televisions are fully checked as part of our room inspection process. Thank you again for bringing this to our attention, and we do hope to welcome you back for a smoother experience next time. Kinds Regards Mohammad Tabish Alam

Customer review rating 5.0/5

Martin B. Business - Confirmed reviews ALL

As expected the team were excellent as always

Dear Martin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 3.5/5

Liz J. Business - Confirmed reviews ALL

Beautiful setting. Hotel in need of repairs / decoration in many places. Bathroom functional but out-dated. Staff friendly and helpful. Food was average.

Dear Liz, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the beautiful setting and found our staff friendly and helpful. We sincerely apologize that the hotel’s condition and the decor did not meet your expectations. Your comments about the need for repairs and updates, especially in the bathrooms, are very helpful and will be shared with our management team as we plan future improvements. We appreciate your honesty regarding the food, and we will work on enhancing our offerings. We hope to have the chance to welcome you back in the future and provide a more refreshed experience. Thank you again for your valuable review! Warm Regards, Lily James Assistant Front Office Manager

Other web-users rate our hotel

  • 380 reviews 9.3/10 Location
  • 802 reviews 5.6/10 Room
  • 859 reviews 8.5/10 Service
  • 20 reviews 2.5/10 WiFi
  • 421 reviews 5.7/10 Amenities
  • 365 reviews 8.2/10 Breakfast
  • 229 reviews 4.7/10 Vibe
  • 228 reviews 5.1/10 Cleanliness

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