Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 405 reviews

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Old Gloucester Road, Northwoods, Winterbourne, BS36 1RP BRISTOL, United Kingdom

Description

Hotel extras

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Our accommodation(s)

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Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  405 reviews

TripAdvisor Rating  3.5/5  1,240 reviews

Overall great

Customer review rating 4.5/5

Lisa P. Friends - Confirmed reviews ALL

Lovely staff, clean and great location

Dear Lisa P., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carl Symons general Manager

Lovely hotel, nice rooms, breakfast service dreadful

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

We have stayed at this hotel a number of times and always enjoy the beautiful location and nice rooms. Our stay was great but the breakfast service was terrible. The food trays were not filled up, people were constantly asking for items and there seemed to be no organisation. It has not been like this before and we were very disappointed that our stay ended like this.

Dear Josephine R., Thank you for taking the time to share your feedback. I’m delighted that you continue to enjoy our beautiful location and comfortable rooms – it’s always a pleasure to welcome returning guests. However, I’m very sorry to hear about the issues with breakfast service during your stay. This is not the standard we aim to deliver, and I understand how frustrating it must have been to experience a lack of organisation and empty food trays. Your comments will be shared with our breakfast team to ensure improvements are made and that our usual high standards are consistently maintained. We truly appreciate your loyalty and hope to restore your confidence in us during your next visit. Please don’t hesitate to reach out to me directly so we can ensure a flawless experience next time. Kind regards, Carl Symons General Manager, Mercure Bristol North The Grange

Nice hotel

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Arrived to pretty countryside and pretty hotel. Plenty of parking even with a wedding happening on arrival. The wedding guests were using the main hotel bar when we arrived, so took a while for us to get served. They did finally move into their own function room. Our room was a good size with huge comfy beds!! The room 104 could do with a fresh lick of paint. Dinner was nice but my fillet of hake was extremely salty!! Breakfast was nice. Buffet style. Could have been a bit warmer. Croissants and jam were fantastic!! The hotel did over charge me but were very sorry and quick to refund me. All in all a satisfying stay for one night. We would stay again.

Night stay wife birthday

TripAdvisor rating 5.0/5

LeeArnoldWales TripAdvisor review

We have stayed here before, and again the stay was fantastic, from the comfortable bed to the lovely breakfast, would recommend this hotel very much, staff very polite and helpful. Hotel is set a beautiful location and easy to visit bristol, Arindam took good care of us. Lee

Wonderful Baby Shower

TripAdvisor rating 5.0/5

Foodiecastle TripAdvisor review

We arranged a baby shower for 34 guests for my daughter on Nov 2nd. We had afternoon tea and it was wonderful. The staff were so lovely, welcoming and supportive and were on hand at all times. Katie arranged the event with me and had passed on all of the information to the staff working that weekend perfectly so it went really smoothly. The afternoon tea was generous and delicious and the staff were attentive consistently. The room was set up well and it was so lovely overlooking the surroundings. The hotel itself was great with plenty of parking. I would highly recommend this hotel and would have no qualms to arrange another event here. Thank you for a great Saturday afternoon.

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Other web-users rate our hotel

  • 344 reviews 9.5/10 Location
  • 737 reviews 5/10 Room
  • 626 reviews 7.4/10 Service
  • 20 reviews 5.4/10 WiFi
  • 349 reviews 7.5/10 Breakfast
  • 335 reviews 5.9/10 Food
  • 229 reviews 3.4/10 Vibe
  • 185 reviews 4.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.