Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 418 reviews

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Mercure Bristol North the Grange Hotel - Image 1
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Mercure Bristol North the Grange Hotel - Image 4
Old Gloucester Road, Northwoods, Winterbourne, BS36 1RP BRISTOL, United Kingdom

Description

Hotel extras

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Our accommodation(s)

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Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  418 reviews

TripAdvisor Rating  3.5/5  1,347 reviews

Customer review rating 4.0/5

John P. Families - Confirmed reviews ALL

All good. They unfortunately has a heating problem on the last night but gave a refund for this. Will definitely stay again when I am in Bristol next .onth.

Dear John, Thank you for your kind review! We're glad you enjoyed your stay overall and appreciate your understanding regarding the heating issue. We look forward to welcoming you back in Bristol next month. Safe travels! Warm Regards, Lily James Assistant Front Office Manager

Customer review rating 5.0/5

Steven C. Solo - Confirmed reviews ALL

a nice 2 day stay , your staff always make you feel wecome

Dear Steven C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your two-day break and that our staff contributed to your positive experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Kind Regards Mohammad Tabish Alam

Customer review rating 3.5/5

John S. Families - Confirmed reviews ALL

Unfortunately the heating and hotwater failed when we arrived so no hot food, cold shower and no heating. The staff were great,(as always) it was not their fault so Im not complaining and it wont put us off staying again. We also were not charged for our stay which was good as I fully understand that staff still have to be paid.

Dear John S., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the heating and hot water issues during your visit. It is reassuring to hear that our staff provided you with commendable service despite these challenges. We appreciate your understanding regarding the situation and your continued support for our hotel. Thank you once again for your insights. We look forward to welcoming you back in the future. Kind Regards Mohammad Tabish Alam

Customer review rating 3.5/5

Andrew W. Couples - Confirmed reviews ALL

Mixed service but good food

Dear Mr. W., Thank you for sharing your feedback regarding your recent experience at our hotel. We are pleased to hear that you enjoyed the quality of our food. However, we regret that the service did not meet your expectations and appreciate your insights as we strive for continuous improvement. Kind Regards Mohammad Tabish Alam

New Year Eve party and overnight stay.

TripAdvisor rating 5.0/5

M5107PVgrahamw TripAdvisor review

Four of us booked a package deal of New Years Eve party and overnight stay, The Privilege rooms were very large and well furnished. The evening meal was very good indeed with great Service and food of good quality. After the three course meal and coffee they brought a range of cheese and biscuits and chocolates and Turkish delight. Can I mention the DJ and the Singer, they were absolutely Brilliant ! They read the mood perfectly and played and sang some great music and really made a terrific evening. Lastly, after a good nights sleep we had a very varied and excellent breakfast. I cannot praise the Staff enough they did a great job and we had a very memorable time. Without doubt we will consider a similar experience next year.

Dear Graham, Thank you so much for your wonderful review and for choosing our New Year’s Eve package. We’re absolutely delighted to hear that you had such a memorable celebration with us. It’s great to know you enjoyed the Privilege rooms, the quality of the evening meal, and the extra touches such as the cheese, chocolates, and Turkish delight. We’re especially pleased that the DJ and singer helped create such a fantastic atmosphere — your comments will be shared with them and the wider team. We’re also delighted you enjoyed a restful night’s sleep followed by an excellent breakfast. Your kind words about our staff mean a great deal to us, and we truly appreciate you taking the time to share your experience. We would be thrilled to welcome you back for another celebration next year. Kind Regards Mohammad Tabish Alam

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Other web-users rate our hotel

  • 383 reviews 9.2/10 Location
  • 823 reviews 5.5/10 Room
  • 859 reviews 8.5/10 Service
  • 23 reviews 3.2/10 WiFi
  • 429 reviews 5.5/10 Amenities
  • 370 reviews 8.1/10 Breakfast
  • 238 reviews 4.7/10 Vibe
  • 231 reviews 5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.