Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 480 reviews

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Mercure Bristol North the Grange Hotel - Image 1
Mercure Bristol North the Grange Hotel - Image 2
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Mercure Bristol North the Grange Hotel - Image 4
Old Gloucester Road, Northwoods, Winterbourne, BS36 1RP BRISTOL, United Kingdom

Description

Hotel extras

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Our accommodation(s)

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Room 1

Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE AT THE GRANGE

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  480 reviews

Customer review rating 0.5/5

Jamie R. Families - Confirmed reviews ALL

Dear Jamie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohammad Tabish Alam

Customer review rating 1.5/5

Marcus L. Families - Confirmed reviews ALL

Dear Marcus, Thank you for taking the time to share your detailed feedback with us. We’re sorry to hear that the condition of your room fell short of expectations. We appreciate your comments regarding the taps, curtains, window and fan, and we understand how uncomfortable it must have been to find the room so warm, particularly without adequate cooling near the bed. Your comments have been noted and will be shared with our maintenance team as we continue to identify areas requiring attention. On a more positive note, we’re delighted that you felt our staff genuinely tried to look after you and that you enjoyed the food, especially our breakfast. We’ll be sure to pass your kind comments on to the team. Thank you again for your honest feedback. We hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future. Kind Regards Mohammad Tabish Alam

Customer review rating 2.0/5

Lia B. Business - Confirmed reviews ALL

Dear Lia, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohammad Tabish Alam

Customer review rating 5.0/5

Mark L. Couples - Confirmed reviews ALL

Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammad Tabish Alam

Customer review rating 0.5/5

Cliff K. N. S. Business - Confirmed reviews ALL

Dear Cliff, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Reception Team

Other web-users rate our hotel

  • 419 reviews 9.2/10 Location
  • 860 reviews 5.6/10 Room
  • 959 reviews 8.6/10 Service
  • 20 reviews 4.3/10 WiFi
  • 468 reviews 5.7/10 Amenities
  • 384 reviews 8.5/10 Breakfast
  • 278 reviews 5.1/10 Cleanliness
  • 268 reviews 5.1/10 Vibe

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