Mercure Bristol North the Grange Hotel 4 stars
Customer review rating (ALL Rating) 3.9/5 755 reviews
An ALLSAFE Clifton Environmental certified hotel
Set in 18 acres of landscaped gardens
Located 5 minutes from the M4, M5 & M32
Short drive to the city centre.
7 Meeting rooms
ALLSAFE approved hotel
Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
BRISTOL AIRPORT At 28.97km / 18 miles
BRISTOL PARKWAY At 4.83km / 3 miles
Check-in from - Check out up to
The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.
All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superi or feature room with its patio doors looking out over the garden.
Our guest reviews
100% genuine reviews from our guestsFind out more
The hotel is set in lovely grounds
Customer review rating 3.5/5
Helen Families - Confirmed reviews ALL
Pleasant staff but hotel is shabby. Look at the chairs in the dining room, net curtains and carpets all need replacing or cleaning. Could be a very nice hotel but overpriced for the room and facilities. Note on reception to contact WhatsApp!!! Expect more of Mercure. Food was quite pleasant but no one in the dining room when we had booked a table for lunch, had to find someone
Disappointed with our stay
Customer review rating 2.5/5
Stuart S. Couples - Confirmed reviews ALL
Front of house wasn't very welcoming and we had to wait a long time to get our key reset as didn't work when we first arrived. Room was tired with limited natural light. Dinner was included in our virgin experience, we had to wait a considerable time to be served and the standard of food was very low. I sent back my starter as inedible. A few other customers left the restaurant as waiting 1/2 hour to get a drink. Overall disappointed with our stay and if not a virgin experience, I would have complained and certainly would not have paid the full cost of the meal
Customer review rating 4.5/5
Carl Business - Confirmed reviews ALL
Had to wait to get checked in due to the computers being down when we arrived but was offered a free drink in the bar while they got the systems back up and running. Food was good, breakfast and evening meal so no complaints there. Bar was well stocked and service was quick and friendly BUT, my only real bugbear was paying a service charge (which I didn't know off until I checked out) at the bar when I ordered my drinks there, waited for them to be poured and then took them back to the table myself. Don't agree with that.
Customer review rating 5.0/5
Kenan D. Business - Confirmed reviews ALL
The team at Mercure north Bristol the grange are the most welcoming, heart worming, hospitable I have ever met in a hotel. Frankie is always smiling and helpful, she lightens and brighten any encounter. Elli is really helpful. Jamilia is always on your case and tries her best. I am not really good with names but every single member of the team deserve mentioning. Keep up th work guys….
Customer review rating 3.5/5
Bertie B. Families - Confirmed reviews ALL
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