The Savoy - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 2,675 reviews

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Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,675 reviews

TripAdvisor Rating  4.7/5  7,850 reviews

Certificate of excellence 2025

Lovely weekend

TripAdvisor rating 5.0/5

kepLiverpool TripAdvisor review

From arriving at the hotel the staff are so welcoming, helpful and always smiling. My friend and I stayed for 2 nights and everything was as expected. Swimming pool so warm amazing!!!! One small upset was having to queue for breakfast have never had this at a 5star hotel.

Dear kepLiverpool, Thank you for your feedback regarding your stay at the The Savoy, and for taking the time to write this review. I will share your amazing comments with our team. I was so pleased to learn that you had a pleasant stay and enjoyed your visit to our spa and pool! I do apologise you were kept waiting at breakfast - we do everything we can to try and minimise wait times and stagger arrivals for our guests but unfortunately they still do happen occasionally. We hope it did not spoil your enjoyment too much. Thank you again for sharing your experience, and we look forward to welcoming you back to The Savoy very soon. With kindest regards, Franck X Arnold, Managing Director

Afternoon Tea was a disappointment

TripAdvisor rating 3.0/5

KS-34119 TripAdvisor review

Visited the Savoy for Afternoon Tea in the Thames Foyer for a birthday celebration. The sandwiches were excellent, but the Prestige Afternoon Tea is definitely not worth the price. The service was disappointing: the staff were friendly but clearly overstretched. A birthday gesture only appeared after the third reminder. Next time we’ll choose Claridge’s — consistently and noticeably higher standards

First Class Experience

TripAdvisor rating 5.0/5

SurreyShamrock TripAdvisor review

Afternoon tea and an overnight stay to celebrate our Golden Wedding Anniversary . A bucket list experience which exceeded our expectations . Wonderful tea , beautiful room with great amenities . Drinks in Beaufort Bar made extra special by the attentive staff when they heard about our celebration . We were made to feel so welcome from the minute we arrived until we left the next day . Wonderful !

Dear SurreyShamrock, Thank you for choosing The Savoy for such a special anniversary celebration and for taking the time and trouble to write this review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with some happy memories of your time with us - and are able to tick something off your bucket list! I am so pleased you enjoyed your visit for Afternoon Tea and to the Beaufort Bar - I will most certainly share your kind thoughts with colleagues across the hotel. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Franck X Arnold, Managing Director

Customer review rating 5.0/5

Maximiliano B. Solo - Confirmed reviews ALL

Amazing experience! The location was perfect—very walkable and in a great area. Visiting during Christmas made it even more special, with a wonderful festive atmosphere. The staff were friendly and welcoming. Highly recommend!

Dear Maximiliano B., We very much appreciate your comments regarding your stay at The Savoy, and for taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and I will share your comments with our team. I was so pleased to learn that you had a comfortable stay and enjoyed our Christmas decorations as well as our enviable central location - the hotel really is perfectly placed to enjoy the very best of what London has to offer. Thank you again for sharing your experience, and we look forward to welcoming you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader

Customer review rating 4.5/5

Chris A. Couples - Confirmed reviews ALL

We have always enjoyed our stays at the Savoy, location suits us as does the facilities and the well trained staff.

Dear Chris A., We were delighted to welcome you back to The Savoy, and thank you for taking the time to complete a guest satisfaction survey. We always appreciate feedback but even more so from our loyal returning guests. We are so happy to hear your Savoy experience did not disappoint and once again you returned home with many happy memories of your time with us. We very much look forward to welcoming you back to The Savoy in the near future. With best regards, Debra Patterson, Quality Leader

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Other web-users rate our hotel

  • 563 reviews 9.7/10 Location
  • 1,055 reviews 8.5/10 Room
  • 2,148 reviews 9.4/10 Service
  • 753 reviews 8.3/10 Food
  • 584 reviews 9.1/10 Vibe
  • 413 reviews 8.4/10 Amenities
  • 310 reviews 7.7/10 Comfort
  • 281 reviews 8.3/10 Bar

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