The Savoy - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 2,534 reviews

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Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,534 reviews

Customer review rating 5.0/5

Alan M. Couples - Confirmed reviews ALL

My wife and I recently had the pleasure of staying at the Savoy for 4 nights. While we had booked a junior suite with a river view we revealed complimentary upgrade to a one bedroom river view suite which while unexpected was much appreciated. My wife is unfortunately rather unwell at the moment and each and every member of the Savoy team whom we met went out of their way to ensure my wife was as comfortable as possible at all t, including after she fell when returning to the hotel when the doorman quickly made available a wheelchair which we subsequently used for the rest of our stay. While we very much appreciated the amenity of our incredibly well appointed suite, it was the professionalism of each and every member of the team at the Savoy that really made our stay one of the most relaxing and enjoyable city breaks that we have had in London. We look forward to our next visit.

Customer review rating 4.5/5

Tina D. Friends - Confirmed reviews ALL

Professional staff Clean and well decorated Beautiful rooms

Customer review rating 4.5/5

Arlene-anne S. Solo - Confirmed reviews ALL

The doorman, the bar staff at the American and the butlers were outstanding. Also special thank you to the in training concierge.

Dear Arlene-Anne S., We very much appreciate you taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader

Customer review rating 4.5/5

Daryl G. Families - Confirmed reviews ALL

All of the staff were excellent. the room was well appointed and our family enjoyed our stay. only hesitation is our inability to make a reservation at the Grill restaurant which we tried over a few nights.

Dear Daryl G., We very much appreciate your comments regarding your stay at The Savoy, and for taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and I will share your comments with our team. I am so sorry we were unable to fulfil your reservation at The Grill. We do always suggest making restaurant reservations at the time of booking your room to ensure we can accommodate you during busy periods. Thank you again for sharing your experience, and we look forward to welcoming you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader

Customer review rating 5.0/5

Chad B. Couples - Confirmed reviews ALL

My wife and I stayed for 3 nights and found the room exceptional. The staff were wonderful. The location was perfect for all of our activity needs.

Dear Chad B., We have really enjoyed reading your review. Your wonderful compliments are praise indeed and mean a lot to us. We will pass on your kind words to everyone who helped to create these special memories, and we look forward to warmly welcoming you back to The Savoy again in the near future. With best regards, Debra Patterson, Quality Leader

Other web-users rate our hotel

  • 572 reviews 9.7/10 Location
  • 997 reviews 8.7/10 Room
  • 2,068 reviews 9.4/10 Service
  • 714 reviews 8.6/10 Food
  • 565 reviews 9.2/10 Vibe
  • 393 reviews 8.4/10 Amenities
  • 311 reviews 7.9/10 Comfort
  • 262 reviews 8/10 Bar

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