The Savoy - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 2,626 reviews

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Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,626 reviews

TripAdvisor Rating  4.7/5  7,853 reviews

Certificate of excellence 2025

Wonderful

TripAdvisor rating 5.0/5

Merlin's C TripAdvisor review

How I loved my 4 night stay here. I was transported to another world The service was second to none. The Staff are so friendly and helpful. I would like to give the following staff a mention Cheng - this delightful gentleman's domain was in The Reading Room where he was so helpful. We chatted about the History of The Savoy and the coffee was lovely Florentina - Housekeeping. We were talking about holidays. She recommended a few places in her native Romania Leonardo - The Gallery who looked after me for Afternoon Tea Cesar - Receptionist so very polite All in all it was wonderful and Room Service was excellent

Customer review rating 5.0/5

Ian S. Couples - Confirmed reviews ALL

Fantastic, staff going the extra mile to make our stay wonderful,

Dear Ian S., Thank you so much for taking the time to complete a guest satisfaction survey. We are truly delighted to know that your stay with us was fantastic and that you received the high standard of service we pride ourselves on. We are sorry to see your low score for our WiFi and will be sure to pass on your feedback to the relevant team for further investigation. We hope to have an opportunity to welcome you back to The Savoy. Kind regards, Stacey Stone, Quality Assistant

Customer review rating 5.0/5

Julie P. Friends - Confirmed reviews ALL

Stunning hotel, welcoming and helpful staff, the American bar is wonderful as are the stunning restaurants.

Dear Julie P., We are truly delighted to know that you had a magical stay with us. We cannot thank you enough for taking the time to complete a guest satisfaction survey and for your mention of our colleagues, who helped to make your stay extra special. We hope to welcome you back to The Savoy in the near future. Kind regards, Stacey Stone, Quality Assistant

Customer review rating 5.0/5

Andy P. Couples - Confirmed reviews ALL

Everything in the hotel was perfect. The standard of service and cleanliness was amazing and exactly as a hotel with a reputation such as the Savoy should be.

Dear Andy P., It is so wonderful to read your kind words and we are so grateful that you have taken the time to complete a guest satisfaction survey. The team will be so pleased to know that your stay with us was perfect and we cannot thank you enough for your mention of our colleagues Roland and Alexa, who helped make your stay extra special. We hope to welcome you back to The Savoy in the near future. Kind regards, Stacey Stone, Quality Assistant

Customer review rating 5.0/5

Terry T. Couples - Confirmed reviews ALL

Wonderful, a 2 night stay to celebrate our 50th wedding anniversary which was planned to be a total surprise for my wife. Our river view room was fantastic, didn't really use the tv, just sat and watched the world, and the Thames pass on by. All of the staff we met were so helpful, several in particular I have name checked for particular thanks by our wonderful reservations Director (N.D.) who looked after every aspect of our stay and several specific features that I required. The Hotel was a real pleasure to be in, it has an ambience that you can almost "feel", it is warm and welcoming, was spotlessly clean and tidy and of course so very beautifully decorated. We had afternoon tea (veggie) in the Gallery and loved it, drinks in the American Bar and dinner in the Grill. The whole experience was I can safely say better than I could have hoped for. As we checked out I commented that I left with a happy heart but also with a tear in my eye, so very enjoyable, so pleased that I chose the Savoy for our 50th anniversary celebration and so looking forward to very hopefully staying there again in the future. WE LOVED IT, heatfelt thanks to everyone who worked to make our stay so very comfortable and memorable, Terry and Diane T.

Dear Terry T., I cannot tell you how much we have loved reading your fantastic feedback. It means so much to all of us, that your special 50th wedding anniversary celebration was one to remember. We are so thankful that you have taken the time to complete a guest satisfaction survey and your special mention of our Director of Reservations, Neha, is truly appreciated. We loved having you stay with us and we hope to welcome you both back to The Savoy in the near future. Kindest regards, Stacey Stone, Quality Assistant

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Other web-users rate our hotel

  • 563 reviews 9.7/10 Location
  • 1,024 reviews 8.5/10 Room
  • 2,127 reviews 9.4/10 Service
  • 734 reviews 8.4/10 Food
  • 566 reviews 9.2/10 Vibe
  • 397 reviews 8.5/10 Amenities
  • 308 reviews 7.9/10 Comfort
  • 276 reviews 8.4/10 Bar

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