The Savoy 5 stars

Customer review rating (ALL Rating) 4.8/5 3,333 reviews

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The Savoy - Image 1
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Strand, WC2R 0EZ LONDON, United Kingdom

Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Telephone
Fax +44 20 7240 6040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SAVOY GRILL

Savoy Grill by Gordon Ramsay is without doubt one of London most legendary restaurants with a plethora of menus to choose from, reviving recipes from the original Chefs days in the kitchen back in 1889.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  3,333 reviews

TripAdvisor Rating  4.5/5  7,661 reviews

Certificate of excellence 2024

Magical- Christmas starts at the Savoy.

TripAdvisor rating 5.0/5

AndyR697 Families - TripAdvisor review

Every member of staff at the Savoy treat you like royalty! It’s an experience like no other. We were greeted by the lovely Tony and looked after by Michael passed onto the incredible Ben and then by Hannah (who has the biggest smile) and Ting who are simply marvellous. There are many hotels in London but there is only one like The Savoy. Already rebooked for twice next year!

Unfortunate decor

TripAdvisor rating 2.0/5

Daxidel TripAdvisor review

Ugly black and brown decor in the lobby, and the all-tan stripped-down room looked like a two star hotel - a Days Inn, for example. The only good thing was the size of things - big tv, big bed, and big bath tub. However, I really thought the hotel was shockingly unattractive, and the staff was passive aggressive. For example, when we arrived at noon, asking them to hold our luggage, they VOLUNTEERED (we didnt ask) an early check-in. They said they would text us when the room was ready. About 90 minutes later, as we decided to go out for lunch, they noticed us and said the room was just undergoing inspection and would be ready shortly. We went out anyway. At 2:54 pm we finally received a text that the room was ready, but the text was rude. It said something like , "We are pleased have your room ready BEFORE the 3:00 check-in time." Well thanks for the six minutes, I guess. I do not know what their reason was for trying to keep us in the hotel for the extra three hours, but they twice shows us the jewelry store, so maybe that was it. We were more than halfway through our trip, and had eaten breakfast at several hotels, and we thought the breakfast in their River restaurant was below average for a luxury hotel, as most others had quite a bit of fresh fruit, including fresh berries and pastry laid out, and the Savoy did not. I will mention that the hotel lobby did have pink orchids and other light green flowers, but they were very hard to see (essentially invisible and thus wasted) against the black and dark brown walls and furniture. I couldn't believe what had happened to this once great hotel.

A dream come true.

TripAdvisor rating 5.0/5

430LindaD Solo travel - TripAdvisor review

This Iconic hotel has been on my ‘wishlist’ for many years and this year I finally fulfilled my dream and it didn’t disappoint !! My experience at the Savoy was absolutely awesome from the moment I walked through the revolving doors to the day I left ( sadly after 8 nights)..The staff were friendly and always willing to help you in whatever capacity was required. My room was a Junior Suite with a river view no 516…and on entering the suite it was just magical. Well lit rooms with a warm welcoming ambience. Soft classical music playing on the radio was a nice touch. And of course the wonderful view of the Thames and its attractions….and at night the view was breathtaking!!! The bed was extremely comfortable with good sheets and pillows.There was a small bar fridge which is always handy to have and above that were shelves for the cups and glasses. A coffee pod machine was provided along with teabags. On the bedside tables were always carafes of fresh water. Housekeeping was daily and the rooms were always immaculate with plenty of fresh towels for the bathroom which was enormous. A bath and a seperate shower and toilet . The shower had plenty of room and the toilet had a bidet.. Beautiful Penhaligon’s Savoy Steam toiletries …Plus 2 generous sized walk in wardrobes with plenty of hanging and drawer space. There was a beautiful desk with drawers so plenty of working space . It was always a delight to walk back into this suite after a long day of sightseeing.. Unfortunately two of the restaurants were closed for refurbishment but, the Savoy Grill and the Beaufort Bar and restaurant were open plus of course the American Bar which was a great place to spend an hour or two.Breakfast was served in the Beaufort restaurant where there was plenty of choice for either Continental or cooked options. There was a lovely reading room where guests could have a quiet read of the paper or free tea and coffee .. A waiter was always on hand to assist you if you wanted something different.. The location of the Savoy in The Strand is very central with just a short walk to the Embankment which is a great way to stroll along the riverside. It’s within walking distance of Covent Garden, Trafalgar Square , Westminster and various other places of interest along the way.. Overall the Savoy for me was all I expected and more.. Would I stay there again??…. Absolutely!!

Dear 430LindaD, We were delighted to welcome you to The Savoy! How wonderful to read your kind words - we always appreciate feedback from guests, and thank you for taking the time to share your thoughts and write such a detailed review. I know future guests will find this level of detail extremely useful. We are so pleased you enjoyed every element of your stay, including your room allocation in one of our fabulous Junior Suites. Our team do take the greatest pride in ensuring guests receive only the highest levels of Savoy service, and I am so pleased you left with many happy memories. We all look forward to welcoming you back to The Savoy very soon, and if there is anything else we can do in the mean time please do not hesitate to contact us. Best regards, Franck X Arnold, Managing Director

Great hotel, friendly staff.

Customer review rating 5.0/5

Wolfgang A. Friends - Confirmed reviews ALL

Early check in was no problem, offered refreshments right away. Everyone was very friendly and accommodating. Rooms are very nice, but no two beds available.

Dear Wolfgang A., Thank you for taking the time to write a review following your recent stay with us, here at The Savoy. It was a pleasure to read, and your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. We do have some rooms which are configured with two beds so please do discuss this with our reservations teams when booking your next stay. We look forward to having the opportunity to welcome you back again very soon. With warm regards, Debra Patterson, Quality Leader

Very good

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Restaurant was slow. Looking forward to foyer reopening

Dear Guest, Thank you for your feedback regarding your stay at the The Savoy, and for taking the time to complete a guest survey. I will share your comments with our team. I was so pleased to learn that you had a pleasant stay although I do apologise you were kept waiting on a few occasions. We do everything we can to try and minimise wait times for our guests but unfortunately they still do happen very occasionally. We too are excited for the foyer to reopen! and we look forward to welcoming you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader

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Other web-users rate our hotel

  • 565 reviews 9.5/10 Location
  • 1,165 reviews 8.3/10 Room
  • 2,366 reviews 9.3/10 Service
  • 913 reviews 8.3/10 Food
  • 606 reviews 9.2/10 Vibe
  • 443 reviews 8/10 Amenities
  • 324 reviews 8.5/10 Bar
  • 323 reviews 7.6/10 Comfort

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