The Savoy - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 2,329 reviews

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Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,329 reviews

Customer review rating 5.0/5

Estin D. J. Couples - Confirmed reviews ALL

A great hotel and staff were all amazing. We enjoyed every minute of our stay.

Dear Estin D. J., Thank you for taking the time to write a review following your recent stay with us, here at The Savoy. It was a pleasure to read, and your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. We look forward to having the opportunity to welcome you back again very soon. With warm regards, Debra Patterson, Quality Leader

Customer review rating 4.0/5

Derek P. Couples - Confirmed reviews ALL

You’re too expensive

Customer review rating 4.0/5

Jonathan B. Families - Confirmed reviews ALL

Like my last experience, the hospitality and customer service at this hotel is 2nd to none. My only issue is the rooms in the tower we stayed in this time felt like it could use a design upgrade. The shower/bath combo seemed a bit dated.

Dear Jonathan B., We very much appreciate your comments regarding your stay at The Savoy, and for taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and I will share your comments with our team. I was so pleased to learn that you had a comfortable stay, and were looked after by our amazing team. We always appreciate guest feedback; we operate a rolling refurbishment program at the hotel, and I will be sure to pass on your comments about your room to our maintenance team. Thank you again for sharing your experience, and we look forward to welcoming you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader

Customer review rating 5.0/5

Gary W. Couples - Confirmed reviews ALL

From the moment we arrived, we were treated like royalty. Too many special touches to count, but I cannot imagine a way in which our way could have been improved.

Dear Gary W., We very much appreciate your comments regarding your recent stay at The Savoy. It is always a pleasure to receive positive feedback and we wish to thank you in particular for your kind recognition of Tony who looked after you so exceptionally. Thank you again for sharing your experience and we hope to warmly welcome you again to The Savoy soon. If we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader

Customer review rating 5.0/5

Artur G. Couples - Confirmed reviews ALL

From the moment we arrived at the hotel we had amazing customer service. Probably not experienced at any other stay. They young lady at the front desk that helped us check in and check out was phenomenal. All the staff were amazing. The room was perfect and the hotel so well located that any place was very easy to reach.

Dear Artur G., Thank you for taking the time to write a review following your recent stay with us, here at The Savoy. It was a pleasure to read, and your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. We look forward to having the opportunity to welcome you back again very soon. With warm regards, Debra Patterson, Quality Leader

Other web-users rate our hotel

  • 548 reviews 9.6/10 Location
  • 1,005 reviews 8.7/10 Room
  • 1,991 reviews 9.5/10 Service
  • 682 reviews 8.4/10 Food
  • 568 reviews 9.3/10 Vibe
  • 367 reviews 8.6/10 Amenities
  • 297 reviews 8.1/10 Comfort
  • 243 reviews 8.3/10 Bar

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