The Savoy

The Savoy 5 stars

Customer review rating (ALL Rating) 4.8/5 3,796 reviews

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Hotel extras

  • Labelled ALLSAFE

  • A landmark hotel in London’s city center, on the banks of the River Thames

  • Iconic culinary experiences, including High Tea and meals in historic venues

  • Beauty & Fitness, a haven with a spa, indoor pool and two gym areas

  • Savoy butlers for guests, including pets, staying in the suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

The Savoy

United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The Savoy offers 267 beautifully restored guest rooms in either Edwardian or Art Deco style. Many accommodations feature views of the River Thames and other iconic London landmarks. For dedicated butler service, choose one of the 67 lavish suites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,796 reviews

TripAdvisor Rating  4.5/5  6,941 reviews

Dated property, needs upgrading

TripAdvisor rating 2.0/5

Rhedoc Families - TripAdvisor review

We booked via our platinum Amex travel with a guaranteed early check in and late check out. When we arrived at the hotel the staff did actually point out the extras that come with fine hotels via Amex. But provided with none. We had to wait past 3pm for a room. The room although clean was very dated, especially the bathroom fittings.


TripAdvisor rating 5.0/5

claire1785 Couples - TripAdvisor review

Location was central and we didn't need to use a tube for our whole stay. Our room was immaculately clean with a view that must be the best in London. There were some small issues with the Butler service but once made aware Sean and his team rectified all issues. Errors will happen we are all human, but the effort involved to put it right and make our stay special was a credit to the team.

Dear claire1785, Thank you for your wonderful review! I was delighted to learn that you enjoyed your stay so much, including our enviable central location which really is perfectly placed to enjoy the very best of what London has to offer - and affords the very best views! I am so sorry to hear you had a few issues, but know that if Sean was looking after you these would have very swiftly been rectified, and I will pass on your kind comments to him and his team. We hope to have an opportunity to welcome you back to The Savoy in the very near future. Best regards, Franck X. Arnold, Managing Director


TripAdvisor rating 5.0/5

LALALOVE L TripAdvisor review

Great hotel and staff. Barbara was amazing and made our stay wonderful. Our room was a dream overlooking the water and all the sites. It’s expensive but worth it. We loved the Savoy and hope to be back one day.

Dear LALALOVE L, It was wonderful to read about how much you enjoyed your stay at The Savoy! I know Barbara will be delighted to have received a special mention, and I will most certainly share your kind compliments with her. I am so pleased you enjoyed your room, including some of the most spectacular views in London (although we may be biased!). Thank you for taking the time to review your stay, and we do hope to have an opportunity to welcome you back very soon. Best regards, Franck X. Arnold, Managing Director

Our recent stay for my wife's birthday

TripAdvisor rating 5.0/5

andyhughes2017 Couples - TripAdvisor review

A few months ago we stayed at the Savoy and the experience was not good. I do not believe this was totally The Savoy's fault and was due, in the main, to the arrangements made by a travel company - however, there were problems. The General Manager responded to my complaint on Trip Advisor and we stayed again on the occasion of my wife's birthday. IT was a lovely experience with balloons and flowers and we had a wonderful stay. The experience could not be faulted. Thank you Mr Arnold

Dear andyhughes2017, I am delighted you enjoyed your most recent stay, and we have restored your faith in Savoy hospitality! Happy guests and ensuring we meet their every is our absolute priority, and I am pleased you departed with many happy memories of your time at The Savoy. We do hope to have an opportunity to welcome you back in the near future. Best regards, Franck X. Arnold, Managing Director

Perfect Birthday Stay

Customer review rating 5.0/5

Ian W. Couples - Confirmed reviews ALL

Our first stay at the Savoy and it lived up to all expectations and beyond thank you for helping us celebrate a birthday in such a memorable way.

Dear Ian W., Thank you for choosing The Savoy for such a special birthday celebration and for taking the time and trouble to complete a guest satisfaction survey. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with some happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader

In partnership with TripAdvisor

Other web-users rate our hotel

  • 572 reviews 9.1/10 Location
  • 1,281 reviews 8.3/10 Room
  • 2,755 reviews 9.2/10 Service
  • 1,029 reviews 8.1/10 Food
  • 637 reviews 9.3/10 Vibe
  • 507 reviews 8.3/10 Amenities
  • 423 reviews 6.8/10 Bar
  • 363 reviews 7.4/10 Breakfast

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