Step through the fabled revolving doors and be irresistibly, irrevocably charmed by The Savoy. For over 130 years, this legendary hotel has drawn people in with its original attitude and characterful service. From decadent Art Deco designs to elegant Edwardian flourishes, each of the 263 rooms and suites, many with unrivalled river views, offers a glamorous backdrop for an authentically London stay.
The Savoy is the only luxury hotel on the River Thames, perfectly located in the heart of all that London has to offer. At the forefront of the luxury hotel scene for over 130 years, The Savoy offers guests an experience that continuously evolves.
No other five-star London hotel can rival The Savoy's superlative central location. On the Northbank of the River Thames, it is equidistant from the City, the world's financial capital, as well as the luxury thoroughfares of Knightsbridge and Mayfair.
"Welcome to your home away from home. At the forefront of the luxury hotel scene for over 130 years, The Savoy offers an experience that continuously evolves to meet the desires of the modern traveller. We look forward to welcoming you soon."
Mr Franck ARNOLD, Hotel Management
Hotel extras
The Savoy is located on the River Thames, in the heart of all that London has to offer.
Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants
Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas
The Savoy's dedicated team of Butlers are available to take care of our guests' every need
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
SUPERIOR Queen - 290sf, 27sm
, Room 2 :
DELUXE King - 333sf, 31sm
Room
SUPERIOR Queen - 290sf, 27sm
Photo out of - SUPERIOR Queen - 290sf, 27sm
Superior Queen Rooms benefit from ample natural light and are decorated in either Edwardian or art deco style. The rooms are located over our peaceful courtyard. Please note that room rates exclude a discretionary service charge at 5 pct.
The ideal haven for couples visiting the City, and perfect for anyone wishing to accommodate an additional guest on a roll-out bed, these rooms offer either courtyard or city view. Please note that room rates exclude a discretionary service charge at 5 pct.
Our beautiful heritage rooms feature the original aesthetics of the Savoy rooms. They are the ideal haven for couples visiting the City, and perfect for anyone wishing to accommodate an additional guest on a roll-out bed, these rooms offer either courtyar
Luxury King Rooms offer city, courtyard or partial views of the River Thames, highlighting The Savoys exceptional location in the heart of the city. Please note that room rates exclude a discretionary service charge at 5 pct.
Luxury King Rooms offer the original aesthetics of the Savoy rooms, with city, courtyard or partial river views, highlighting The Savoys exceptional location in the heart of the city. Please note that room rates exclude a discretionary service charge
Luxury Double Double Rooms are a spacious and comfortable solution for families or friends travelling together. These rooms feature two double beds. Please note that room rates exclude a discretionary service charge at 5 pct.
Photo out of - LUXURY GARDEN VIEW King - 365sf, 34sm
Luxury King Rooms with River Views offer generous space and exceptional panoramic views of the River Thames and Southbank. Please note that room rates exclude a discretionary service charge at 5 pct.
Photo out of - TWO BEDROOM FAMILY 1 King, 2 Double - 549sf, 51sm
Ideal for families of three or four. Elegant Edwardian design characterises the two bedrooms, one with king-size bed, the other with two double beds. Please note that room rates exclude a discretionary service charge at 5 pct.
Views:
Courtyard View
Max. number of persons
6
Area
From
51 m²
/
548 sq ft
Bedding
King size bed(s) x1
Double bed(s) x2
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Coffee/tea making facilities
Kettle
Mini-refrigerator
Nespresso machine
Free in Room Mineral Water
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Make-up/magnifying mirror
Mirror
Towel rack
Media And Technology
Complementary elements
Radio
Internet Facilities
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free local calls
Voice mail
Tv Facilities
Children's TV Channels
Chromecast
Music TV channels
Satellite/cable colour TV
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room
Bedding Facilities
Newspaper in room
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Brand Magazine
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Slippers
Turn Down Services
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
Safe large enough to accommodate a laptop
6 pers. max
51 m²
/
548 sq ft
Bedding
1 x King size bed(s) and
2 x Double bed(s)
The Junior Suites are ideal for travellers looking for personal space and privacy featuring an entrance foyer leading to a spacious open plan setting. Please note that room rates exclude a discretionary service charge at 5 percent.
Photo out of - JUNIOR SUITE RIVER VIEW King-387sf, 36sm
Junior Suites River View are spacious and comfortable offering panoramic views of the River Thames and open plan setting with delicate Edwardan design. Please note that room rates exclude a discretionary service charge at 5 pct.
ONE BEDROOM SUITE King - 581sf, 54sm. Separate living room
Photo out of - ONE BEDROOM SUITE King - 581sf, 54sm. Separate living room
The Savoys One Bedroom suite offers space for extended or memorable stays, they have a separate living room and bedroom and are within our newly renovated Edwardian or Art Deco style.
ONE BEDROOM SUITE PARTIAL RIVER VIEW King - 549sf, 51sm. Separate Living Room
Photo out of - ONE BEDROOM SUITE PARTIAL RIVER VIEW King - 549sf, 51sm. Separate Living Room
The Savoys One Bedroom Partial River View suite offers space for extended or memorable longer or more special stays, they have a separate living room and bedroom and are within our newly renovated Edwardian or Art Deco style.
ONE BEDROOM RIVER VIEW SUITE King - 656sf, 61sm. Personal Butler and Separate Living Room
Photo out of - ONE BEDROOM RIVER VIEW SUITE King - 656sf, 61sm. Personal Butler and Separate Living Room
These suites feature a large bedroom with en-suite bathroom and indulgent claw-foot bath, separate sitting room and entrance foyer, with unrivaled panoramic views of the River. Please note that room rates exclude a discretionary service charge at 5 pct.
GRAND RIVER SUITE 1 King, 1 Sofa-Bed - 678sf, 63sm. Personal Butler and Separate Living Room
Photo out of - GRAND RIVER SUITE 1 King, 1 Sofa-Bed - 678sf, 63sm. Personal Butler and Separate Living Room
The Grand River View Suites have unparalleled views of the Thames within our newly renovated Edwardian suites. These Suites feature a bedroom with an en-suite, a generous living room and guest toilet, as well as a separate room with double sofa bed
Views:
River side
Max. number of persons
5
Area
From
63 m²
/
678 sq ft
Bedding
King size bed(s) x1
Double sofa bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Kettle
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Make-up/magnifying mirror
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Free local calls
Voice mail
Tv Facilities
Children's TV Channels
Chromecast
Music TV channels
Satellite/cable colour TV
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room
Bedding Facilities
Newspaper in room
Comfort Features
Alarm clock
Blackout curtain
Brand Magazine
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Slippers
Turn Down Services
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
Safe large enough to accommodate a laptop
5 pers. max
63 m²
/
678 sq ft
Bedding
1 x King size bed(s) and
1 x Double sofa bed(s)
TWO BEDROOM TERRACE SUITE 2 King - 1313sf, 122sm, Terrace, Personal Butler and 2 Living Rooms
Photo out of - TWO BEDROOM TERRACE SUITE 2 King - 1313sf, 122sm, Terrace, Personal Butler and 2 Living Rooms
Experience al fresco luxury in our Edwardian style One bedroom terrace suite, with sweeping views of the Thames. The Suite includes a small pantry area, a guest toilet and the ability to connect to a One Bedroom Suite, for the perfect two bedroom suite.
SAVOY SUITE King - 1399sf, 130sm, River View, Personal Butler, Private Bar, Living Room
Photo out of - SAVOY SUITE King - 1399sf, 130sm, River View, Personal Butler, Private Bar, Living Room
The stunning Savoy Suite comprises an entrance foyer, master bedroom with en-suite bathroom and dressing room, residential-style lounge with fireplace and private bar. Please note that room rates exclude a discretionary service charge at 5 pct.
ROYAL SUITE King - 2841sf, 264sm, River View, Personal Butler, Private Bar, Living Room
Photo out of - ROYAL SUITE King - 2841sf, 264sm, River View, Personal Butler, Private Bar, Living Room
The Royal Suite is the jewel in The Savoys crown of suites, offering panoramic views of the River Thames and London landmarks. Please note that room rates exclude a discretionary service charge at 5 pct.
Page 1 out of 1, Art, culture & entertainment 1 :, Art, culture & entertainment 2 :
ROYAL OPERA HOUSE
Art and Culture
BUCKINGHAM PALACE
Historic monument
Taxi
5.98€5GBP
LONDON'S WEST END
Entertainment/theatre district
SOUTHBANK CENTRE
Art and Culture
SOMERSET HOUSE
Art and Culture
Page out of
RIVER THAMES
River
Page out of
COVENT GARDEN
Shopping centre/mall
COVENT GARDEN
Restaurant and cafe district
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
267 rooms
3 rooms for people with reduced mobility
40 connecting rooms
8 floors
Languages spoken at the hotel
Arabic
Brazilian
Danish
German
English
Spanish
French
Italian
Korean
Dutch
Polish
Portuguese
Russian
Swedish
Turkish
Chinese Mandarin
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Entertainment
Piano
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Air conditioning
Desk equipment available
Umbrellas
Check In & Check-out facilities
Late Checkout
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Limousine
Limousine
Catering
5 Restaurants
2 Bars
Room service
Cold snacks
Hot meals
Breakfast
Breakfast à la carte
Additional charge
Room service
Additional charge
Business
9 Meeting rooms
Business Center
Business center is wheelchair accessible
Family
Babysitting on request
Babysitting on request
Services for children
Tourist guide for families
Children''s TV Channels
Well-being
Savoy pool
Covered
On site
Beauty & Fitness at The Savoy
On site
Sauna room
Massage
Additional charge
Sports and leisure
Gym
On site
On site
Parking pricing: 65.81€55GBP Per day
Page 1 out of 3, Restaurant 1 :
SAVOY GRILL
, Restaurant 2 :
RESTAURANT 1890
SAVOY GRILL
Photo out of - SAVOY GRILL
Savoy Grill by Gordon Ramsay is without doubt one of London most legendary restaurants with a plethora of menus to choose from, reviving recipes from the original Chefs days in the kitchen back in 1889.
Savoy Grill by Gordon Ramsay is without doubt one of London most legendary restaurants with a plethora of menus to choose from, reviving recipes from the original Chefs days in the kitchen back in 1889.
RESTAURANT 1890
Click to copy the email address
Other informations
Services
Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area
Reservation recommended
Payment
Cash
Credit card
Apple Pay
Contactless
Credit cards
American Express
Mastercard
Visa
Wine and other drinks information
Cocktail
Wine by the glass available
Soft drinks
The Michelin-starred Restaurant 1890 by Gordon Ramsay overlooks the hotels iconic entrance and offers exclusive, contemporary fine dining, paying homage to the culinary titan Auguste Escoffier and providing guests with a true sense of delight.
THE RIVER RESTAURANT
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Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area
Reservation recommended
Payment
Cash
Credit card
Contactless
Credit cards
American Express
Mastercard
Visa
Wine and other drinks information
Cocktail
Wine by the glass available
Soft drinks
The River Restaurant showcases the very best shellfish and seafood the UK has to offer, from fresh oysters, ceviche and caviar served at the centre-piece raw bar, to an incredible a la carte menu including delicately spiced tandoori monkfish curry, grille.
GALLERY
Photo out of - GALLERY
Welcome to Gallery, a vibrant space at the heart of The Savoy, where luxury dining meets relaxed elegance. Here, guests can experience a seamless blend of our iconic heritage with a contemporary touch.
Welcome to Gallery, a vibrant space at the heart of The Savoy, where luxury dining meets relaxed elegance. Here, guests can experience a seamless blend of our iconic heritage with a contemporary touch.
SCOFF
Click to copy the email address
Other informations
Services
Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area
Payment
Cash
Credit card
Apple Pay
At Scoff, we take the traditional scones and afternoon tea experience to the next level. Our freshly made scones are anything but ordinary. With imaginative flavours and the perfect balance of crumbly and soft textures, these scones are true masterpieces.
Page out of
BEAUFORT WINE BAR
Photo out of - BEAUFORT WINE BAR
Beaufort Wine Bar redefines wine discovery in one of Londons most celebrated hotels, bringing together a collection of over 250 wines from the Savoy cellar, with over 120 served by the glass with Coravin technology.
Beaufort Wine Bar redefines wine discovery in one of Londons most celebrated hotels, bringing together a collection of over 250 wines from the Savoy cellar, with over 120 served by the glass with Coravin technology.
AMERICAN BAR
Photo out of - AMERICAN BAR
The American Bar is the longest surviving cocktail bar in London and one of the most renowned in the world, serving classics with a twist, new and vintage creations and legendary bartenders signature drinks.
The American Bar is the longest surviving cocktail bar in London and one of the most renowned in the world, serving classics with a twist, new and vintage creations and legendary bartenders signature drinks.
2 breakfasts
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Gallery
Room service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
In-room dining
The Savoy is a vibrant setting to start the day with a breakfast offering that features classics such as eggs Benedict, blueberry pancakes or homemade granola.
Pool
On site
0 m /
0 mi
Pool features
Indoor pool
Heated Pool
Chlorure treatment
At your disposal
Shower
A magnificent swimming pool is situated in its own atrium with natural light and equipped with a jet-stream for the more energetic to swim against the current. Our facilities also include a sauna and steam room.
Fitness center
Photo out of - Fitness center
Fitness enthusiasts will appreciate the state-of-the art facilities with weights and cardiovascular equipment in the two gym areas.
Beauty & Fitness at The Savoy
Fitness enthusiasts will appreciate the state-of-the art facilities with weights and cardiovascular equipment in the two gym areas.
Location
On site
0 m /
0 mi
Fitness equipment
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
Cross trainer
Towels available
Wellness services and equipments
Rest room
Sauna room
Personal lessons and special care
MassageAdditional charge
Manicure & PedicureAdditional charge
Fitness enthusiasts will appreciate the state-of-the art facilities with weights and cardiovascular equipment in the two gym areas.
Spa
Photo out of - Spa
Additional charge
Beauty & Fitness at The Savoy is a private retreat in the heart of London for health, relaxation and well-being. Located on the third floor of the hotel, Beauty & Fitness at The Savoy also offers a selection of health and beauty treatments.
Location
On site
0 m /
0 mi
Other informations
Services
Spa Treatment
At your disposal
Towels available
Bathrobe available
Slippers
Beauty & Fitness at The Savoy is a private retreat in the heart of London for health, relaxation and well-being. Located on the third floor of the hotel, Beauty & Fitness at The Savoy also offers a selection of health and beauty treatments.
The Savoy has long been renowned for hosting elegant parties and glittering events. Today it is still the location of choice for the most important and memorable of occasions, combining timeless glamour with modern luxury.
Whether you are considering a lavish wedding or an intimate occasion for immediate family, The Savoy's impressive rooms and spaces allow for any style of event.
Wedding co-ordinator
Savoy Weddings offers a truly personal service from start to finish. The expert team will be on-hand all the way, inspiring, guiding and arranging, and helping you to create unique, magical memories to last a lifetime.
The Savoy has long been renowned for hosting elegant parties and glittering events. Today it is still the location of choice for the most important and memorable of occasions, combining timeless glamour with modern luxury.
We stayed recently and from start to finish we just smiled. Well apart from check out day...I love going away for a few nights but usually look forward to returning home. I was genuinely sad to leave. Every member of the team (not staff as they are more than this) was not only welcoming but genuinely seemed to care. Friendly, warm and most definitely well trained, made our stay the best. Apart from the fact that The Savoy is a stunning hotel, food (Gallery restaurant and Savoy Grill) was just outstanding every time. With a background in hotel/catering and now a cleaning company owner(although not to this high standard) I did genuinely look for any kind of issue but everything was just perfect! We are currently working on our next trip. This is going to be one expensive obsession now
Dear Victoria P., Thank you for staying with us at The Savoy and what a lovely review! We really appreciate you taking the time and trouble to complete a guest satisfaction survey. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 4.5/5
Neemita D. D.
Families
-
Confirmed reviews ALL
Welcoming, professional and friendly. All staff from front desk to house keeping were all smiles and were happy to say hello.
I have stayed at most 5 star hotels in London, and the Savoy London is one that I would look forward to stay at again.
Dear Neemita D. D., It was truly lovely to read your kind words and we are thrilled you had a wonderful stay here at The Savoy. Our team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again in the near future. With best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Patricia H.
Couples
-
Confirmed reviews ALL
From checking in to departing the staff were amazing. I have in the past year had a stem cell transplant for cancer and the cleanliness of the hotel helped me to relax. A bonus was that we were upgraded and the room was stunning. It was the most amazing weekend and for me it was such a tonic. All the staff were welcoming and nothing was too much trouble. Toby in the American Bar looked after us so well and he had time to have a chat with us each day, the lady at the entrance to the bar welcomed us by our name each time we went there for a drink (sorry cannot remember her name), Teng was so friendly in the resident's lounge and Ahmed who looked after our suitcases was kind, welcoming and helpful. We ate in both the Gallery and the River Restaurant for breakfast - granola to die for but my poached eggs were rock hard :( and we had a meal in The Savoy Grill which the concierge managed to get us a table and that was a real treat.
Dear Patricia H., Thank you for staying with us at The Savoy! We really appreciate you taking the time and trouble to complete a guest satisfaction survey, and to provide such a wonderful review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. I do sincerely apologise for your eggs and will feed this back to the River restaurant team - I do hope they replaced them at the time! We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Graham A. H.
Couples
-
Confirmed reviews ALL
Amazing
Dear Graham A. H., We very much appreciate you taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and we are so pleased that overall you enjoyed your stay. Thank you for the additional points you raised which will be shared with our senior management team for their review, and we do apologise for any disappointment regarding our loyalty program. We hope to have the opportunity to welcome you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Nenad K.
Business
-
Confirmed reviews ALL
State of the art.... I love this place.
Dear Nenad K., How lovely to read about your Savoy experience! We are thrilled everything exceeded your expectations and you had such a wonderful time. We hope to warmly welcome you again to The Savoy soon. If we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Dear Victoria P., Thank you for staying with us at The Savoy and what a lovely review! We really appreciate you taking the time and trouble to complete a guest satisfaction survey. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 4.5/5
Neemita D. D.
Families
-
Confirmed reviews ALL
Welcoming, professional and friendly. All staff from front desk to house keeping were all smiles and were happy to say hello.
I have stayed at most 5 star hotels in London, and the Savoy London is one that I would look forward to stay at again.
Dear Neemita D. D., It was truly lovely to read your kind words and we are thrilled you had a wonderful stay here at The Savoy. Our team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again in the near future. With best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Patricia H.
Couples
-
Confirmed reviews ALL
From checking in to departing the staff were amazing. I have in the past year had a stem cell transplant for cancer and the cleanliness of the hotel helped me to relax. A bonus was that we were upgraded and the room was stunning. It was the most amazing weekend and for me it was such a tonic. All the staff were welcoming and nothing was too much trouble. Toby in the American Bar looked after us so well and he had time to have a chat with us each day, the lady at the entrance to the bar welcomed us by our name each time we went there for a drink (sorry cannot remember her name), Teng was so friendly in the resident's lounge and Ahmed who looked after our suitcases was kind, welcoming and helpful. We ate in both the Gallery and the River Restaurant for breakfast - granola to die for but my poached eggs were rock hard :( and we had a meal in The Savoy Grill which the concierge managed to get us a table and that was a real treat.
Dear Patricia H., Thank you for staying with us at The Savoy! We really appreciate you taking the time and trouble to complete a guest satisfaction survey, and to provide such a wonderful review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. I do sincerely apologise for your eggs and will feed this back to the River restaurant team - I do hope they replaced them at the time! We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Graham A. H.
Couples
-
Confirmed reviews ALL
Amazing
Dear Graham A. H., We very much appreciate you taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and we are so pleased that overall you enjoyed your stay. Thank you for the additional points you raised which will be shared with our senior management team for their review, and we do apologise for any disappointment regarding our loyalty program. We hope to have the opportunity to welcome you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Nenad K.
Business
-
Confirmed reviews ALL
State of the art.... I love this place.
Dear Nenad K., How lovely to read about your Savoy experience! We are thrilled everything exceeded your expectations and you had such a wonderful time. We hope to warmly welcome you again to The Savoy soon. If we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Liam E. S. S.
Couples
-
Confirmed reviews ALL
Had a very warm welcome and had an incredible room with amazing views
Dear Liam E. S. S., We very much appreciate your comments regarding your recent stay at The Savoy. It is always a pleasure to receive positive feedback and I wish to thank you in particular for your kind recognition of Joshua and Dylan who looked after you so exceptionally - I will be sure to pass on your individual mention to them both. Thank you again for sharing your experience and we hope to warmly welcome you back to The Savoy very soon. If we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 4.0/5
Anne P.
Couples
-
Confirmed reviews ALL
Lovely as always
Dear Anne P., Thank you for your positive feedback. We are pleased to note that overall you enjoyed your Savoy experience and please know that we have taken onboard your thoughts regarding the decor. Whilst the hotel is known for its art deco and Edwardian features, the upkeep and maintenance of all areas is very important, and we have tried to be sympathetic to our traditional style where we can. Thank you again for sharing your experiences in this way and we hope to have the pleasure of welcoming you back to The Savoy in the future. If we can be of any assistance, in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 4.5/5
Gerald H. N.
Families
-
Confirmed reviews ALL
only fault long wait for hot water in shower and basin
Dear Gerald H. N., Thank you for taking the time to leave honest feedback and write this review. It was such a pleasure to read your kind words and comments, and to hear that almost everything about your stay exceeded your expectations. I will share your feedback with the team, and we are sorry that you experienced a delay in the hot water reaching your room. I will follow this up with our engineering team and apologise for any inconvenience this caused. Despite this we hope you left with many happy memories, and we all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Debra Patterson, Quality Leader
Customer review rating 3.0/5
Julian I.
Couples
-
Confirmed reviews ALL
The hotel is overpriced. For 1600 Pounds, I expected a room that was not noisy and where there would be enough room to properly open the suitcases. We paid extra for an excellent upgrade but will seek better value for money next time. The highlight was the Savoy Grill.
Dear Julian,
Thank you for completing a survey following your recent stay. Please accept our sincere apologies that your accommodation did not meet your expectations, especially given the investment made in upgrading your stay. We regret that noise levels and room layout detracted from your experience. We are, however, pleased that you enjoyed the Savoy Grill and thank you for taking the time to share your feedback. With kind regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Graham R. D. S.
Families
-
Confirmed reviews ALL
Sensational room, brilliant service, super concierge. Couldn’t ask for more as a family. Having the suite rather than two rooms for a family of five makes all the difference.
Dear Graham, It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to complete a guest survey. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back again very soon. Please do contact us in advance of any future stays and we will see if we can arrange something for your son with regards to the piano - we do hate saying no but can't always accommodate last minute requests. If there is anything else we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Gerald B.
Families
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Confirmed reviews ALL
The room was perfectly presented with everything we needed for a comfortable stay .We dined in the restaurant with family for a birthday and had a memorable evening. We were able to relax the next morning and not rush out and left luggage behind until later in the day. The tiny birthday chocolate was beautifully presented and a great surprise. I have been involved in my own hospitality business all my life and I now teach teach hospitality which I feel is such an important skill for everyone to have what ever your occupation. Your staff were amazing from the doorman and everyone we met in the hotel. Thank you so much for a great stay You have revived my enthusiasm for teaching this subject as I have seen it first hand.
Dear Gerald B., Thank you for choosing The Savoy for such a special birthday celebration and for taking the time and trouble to complete a guest satisfaction survey. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with some happy memories of your time with us. I will most certainly share your kind thoughts to all our colleagues. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Sharon L. R.
Families
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Confirmed reviews ALL
We had the most wonderful stay at The Savoy! We enjoyed a special night away as a birthday treat for my daughter’s 16th birthday, and it was truly magical. From the moment we arrived, everything was perfect. The hotel is absolutely beautiful, the atmosphere is so special, and the staff made us feel incredibly welcome and looked after.
It was the perfect way to celebrate such a special milestone and make some lovely memories together. A truly unforgettable experience, and we couldn't have asked for more.
Thank you to everyone at The Savoy for making our stay so special, a special thank you to Ahmed and Rob at the front entrance. We can't wait to come back!
Dear Sharon, Thank you for choosing The Savoy to celebrate such a special family birthday! We really appreciate you taking the time and trouble to complete a guest satisfaction survey, and to provide such a detailed and positive review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests - please know Ahmed and Rob will be thrilled with an individual mention! We hope to warmly welcome you and your family again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Rowena G.
Friends
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Confirmed reviews ALL
After the disappointment of my last my trip I felt last week went a long way to compensate and to treat me as a valued customer. Thank you, Anh
Dear Rowena G., How lovely to read about your Savoy experience! We are thrilled everything exceeded your expectations and you had such a wonderful time. We hope to warmly welcome you again to The Savoy soon. If we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 4.0/5
Marie B.
Couples
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Confirmed reviews ALL
Having arrived to be told our booking was cancelled shocked me ! I’d received a confirmation email but wasn’t communicated with to state the payment hadn’t gone through on the link ???
The gentleman sorted it in the desk and reinstated the booking but unfortunately charged us nearly £700 more than the original price!!
After me notifying them it took a number of checks and conversations to correct this !!
This slightly spoilt the initial surprise for my husbands 50th as I had to run through everything at the desk !!!
The room was ok but looked out onto an air conditioner! Was meant to be a court yard!
Staff were very friendly , drinks and food great ! Location perfect!
Initial impressions spoilt the excitement unfortunately and we’d been saving for years !
Dear Marie B.,
We thank you for your kind compliments of the staff and dining experiences, as well as the hotel's location. We are, however, truly sorry for the worry and inconvenience caused by the cancellation of your reservation, particularly the disappointment of discovering this upon arrival. We have since carefully reviewed the circumstances surrounding the booking and our pre-payment procedures. We have also followed up with the relevant team members to ensure that additional checks and safeguards are in place to help prevent a similar situation from occurring again. Thank you for bringing this matter to our attention and we hope to have the opportunity to welcome you again to The Savoy in the future, when we will try our best to make amends. Kind regards, Debra Patterson, Quality Leader
Customer review rating 2.5/5
Navaneethan P.
Couples
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Confirmed reviews ALL
The suite was spacious but the decor was dated and the hot water took minutes to heat up. Breakfast was poor: the cooking execution, the seasoning. Service at breakfast on second day was variable but good service on first day
Dear Navaneethan,
We are truly sorry to learn of your disappointment with your stay. Since your visit, the Edwardian room has been renovated as part of our ongoing rooms and suites refurbishment programme. The refreshed room now offers a brighter, more spacious feel, enhanced modern conveniences, and improved hot water delivery.
Breakfast is such an important part of the guest experience, so we are particularly disappointed to hear that your experiences were inconsistent and fell short of expectations. Please accept our sincere apologies. Your feedback has been shared with our Director of Food & Beverage, who has reviewed the comments with the team to help ensure improvements are made.
We have also made a careful note of your preferences to help ensure your accommodation is more to your liking on a future visit.
Thank you for taking the time to bring these concerns to our attention. We hope to have the opportunity to welcome you back to The Savoy very soon. With kind regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Luann L.
Couples
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Confirmed reviews ALL
The hotel is beautiful and the service was exceptional
Dear Luann L., It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to complete a guest survey. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Denise J. P.
Business
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Confirmed reviews ALL
Lovely room, quiet, nice service
Dear Denise J. P., It was truly lovely to read your kind words and we are thrilled you had a wonderful stay here at The Savoy. Our team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. Thank you again for sharing your experience and we are thrilled you are planning to return. We very much look forward to warmly welcoming you back again in the near future. With best regards, Debra Patterson, Quality Leader
Customer review rating 3.5/5
Justin D.
Couples
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Confirmed reviews ALL
The room was quiet Good; however, I experienced an incident in which the hose in the bathroom was broken, causing water to flow out uncontrollably from the shower area. Unfortunately, I had left my phone outside the shower, and it got wet and stopped working. Despite reporting the incident to the GRM, no action was taken, and no responsibility was accepted. Instead, the fact that I did not have insurance became a major issue, leaving me unable to get my phone repaired.
Dear Justin,
Thank you for your feedback. We take all guest concerns seriously and conducted a thorough investigation at the time the matter was reported. As previously communicated, our findings identified no fault with the shower or bathroom facilities that would support the circumstances described and, as such, we have been unable to establish any liability on the part of the hotel.
This matter has also been reviewed by the senior management team, who support the outcome of the investigation. We have responded to you directly regarding this issue and now consider our review complete. Kind regards, Debra Patterson, Quality Leader
Customer review rating 5.0/5
Daisy J.
Families
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Confirmed reviews ALL
Perfect in every possible way
Dear Daisy J., How lovely to read about your Savoy experience! We are thrilled everything exceeded your expectations and you had such a wonderful time. We hope to warmly welcome you again to The Savoy soon. If we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader
Customer review rating 4.5/5
Lisa D. A.
Solo
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Confirmed reviews ALL
What a wonderful hotel, great staff, great experiences and full of history.
Dear Lisa D. A., It was truly lovely to read your kind words and we are thrilled you had a wonderful stay here at The Savoy. Our team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again in the near future. With best regards, Debra Patterson, Quality Leader
Web-users rating
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Frequently asked questions
The Savoy London by Fairmont is located on the Strand, WC2R 0EZ London, on the Northbank of the River Thames. We are perfectly situated in the heart of the city, just 5 minutes from Covent Garden and near the Royal Opera House. Valet parking is available on-site for an additional fee.
The Savoy London by Fairmont offers 263 rooms and suites, including:
Superior Queen Room and Deluxe King Room
Heritage Deluxe Room and Two bedroom Family Room
Junior Suites and the Royal Suite
Many of our accommodations offer unrivalled views of the River Thames.
The Savoy London by Fairmont offers these amenities:
Free Wi-Fi and valet parking for an additional fee
Breakfast and room service for an additional fee
Indoor pool, spa, and fitness center
Restaurants like Savoy Grill and bars like the American Bar
We also provide a concierge and wedding venues.
At The Savoy London by Fairmont, you can dine at Savoy Grill or the Michelin-starred Restaurant 1890. The River Restaurant and Gallery serve breakfast from 07:00 AM. Our bars, the Beaufort Bar and the American Bar, offer cocktails until late. Room service is also available for an additional fee.
You may check in to The Savoy London by Fairmont starting from 03:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, The Savoy London by Fairmont regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for The Savoy London by Fairmont using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
The Savoy London by Fairmont features 9 meeting rooms and a business center to accommodate your professional needs. Our largest space can host up to 450 guests in a theater-style setting. High-speed Wi-Fi is available throughout our meeting facilities.
The Savoy London by Fairmont is a legendary venue for weddings and elegant parties, combining timeless glamour with modern luxury. Our impressive rooms can accommodate various event styles, from intimate gatherings to lavish celebrations for up to 450 guests. Our expert Savoy Weddings team is available to guide you through every detail.
The Savoy London by Fairmont is wheelchair-accessible and offers 3 rooms for people with reduced mobility. Our facilities, including elevators and accessible bathrooms, ensure a comfortable stay. You may add a message to your booking for a personalized welcome to ensure all your needs are met.
Yes, The Savoy London by Fairmont allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From The Savoy London by Fairmont, you can reach several attractions on foot:
River Thames - 1 minute
Covent Garden - 5 minutes
Somerset House - 5 minutes
Royal Opera House - 10 minutes
Our central location makes exploring London effortless.
Beauty - Fitness at The Savoy London by Fairmont features a magnificent indoor heated pool in a natural light atrium. Our facilities include a sauna, steam room, and two gym areas. We offer a selection of health and beauty treatments, including massages and manicures, for an additional fee.
The Savoy London by Fairmont supports business travellers with 9 meeting rooms and a business center. Each room features a desk and high-speed Wi-Fi. Breakfast is available from 07:00 AM at Gallery or through room service to accommodate early schedules.
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