The Savoy 5 stars

Customer review rating (ALL Rating) 4.8/5 4,607 reviews

Hotel extras

  • The ALLSAFE label represents our cleanliness & prevention standards

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The Savoy offers 267 beautifully restored guest rooms in either Edwardian or Art Deco style. Many accommodations feature views of the River Thames and other iconic London landmarks. For dedicated butler service, choose one of the 41 lavish suites.

Hotel location

The Savoy

United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  4,607 reviews

TripAdvisor Rating  4.5/5  7,127 reviews

Certificate of excellence 2022

Afternoon Tea 5* Experience

TripAdvisor rating 5.0/5

tomg812 Families - TripAdvisor review

Myself and my Mum booked afternoon tea at the Savoy. We had an excellent experience and the waiting staff provided exceptional service. I have a gluten and dairy intolerance, I informed the hotel of this in advance as requested and my dietary needs were fully catered for. I was apprehensive to work out how the afternoon tea would be adapted for my diet as gluten and dairy free tends to wipe out all cakes. However, my offering pretty much fully reflected the usual menu which was offered to my mum but gluten and diary free - massive thanks to the chef who would have spent time to think this through and made me feel included rather than excluded which can often be the case when eating out and having dietary requirements. Everything was freshly made which was delicious. We were offered more sandwiches if we wanted them and when we were full we were given a posh box to take some of our cakes home which we were unable to finish. As stated previously the waiters and waitresses staff provided exceptional service which really made our experience. Nothing was too much trouble. Thank you all for a lovely experience.

Afternoon Tea, very poor

TripAdvisor rating 1.0/5

Jo H TripAdvisor review

Attended Savoy as a guest for afternoon Tea. Very disappointing. In entry the foyer smelt of fish, very off putting. The meal itself, yea and coffee was weak, the sandwiches were tasteless and the cakes tasted stale and again flavourless. We were initially asked about allergies but no consideration given to other illnesses, had to ask for seedless jam and even when provided was advised it wasn’t 100% seedless The best thing about the whole food were the scones. You are paying for an experience not food and I have to say the whole thing was overpriced on both counts

Well located.

Customer review rating 5.0/5

Barrie Couples - Confirmed reviews ALL

Lovely room, service very good. Very clean. Staff polite, always accommodating.

Dear Barrie, We very much appreciate your comments regarding your recent stay at The Savoy. It is always a pleasure to receive positive feedback and I wish to thank you in particular for your kind recognition of Daniel and the American Bar team who looked after you so exceptionally - I will be sure to pass on your recognition to them. Thank you again for sharing your experience and we hope to warmly welcome you back to The Savoy very soon. If we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader

Good stay

Customer review rating 4.5/5

Andrew Families - Confirmed reviews ALL

Excellent attentive staff

Dear Andrew, We very much appreciate you taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader

Special experience at the Savoy!

TripAdvisor rating 5.0/5

Ann D Couples - TripAdvisor review

Being a special occasion for me and my wife I wanted something special. The Savoy went out of their way to deliver a memorable time for us both! The room was exceptional the food was excellent and the service all round was what you would expect from a high class establishment .

Dear Ann D, Thank you for your wonderful review! I am so thrilled you had such a great stay to celebrate a special occasion, and everything exceeded your expectations. It is always such a pleasure to hear you have been looked after so attentively by the team and I will pass on your comments to everyone who helped to make you stay with us so memorable. We look forward to welcoming you both back to The Savoy in the future. Best regards, Franck X Arnold, Managing Director

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Other web-users rate our hotel

  • 658 reviews 9.1/10 Location
  • 1,511 reviews 8.4/10 Room
  • 3,214 reviews 9.3/10 Service
  • 5 reviews 8.3/10 WiFi
  • 1,196 reviews 8/10 Food
  • 759 reviews 9.2/10 Vibe
  • 584 reviews 8.2/10 Amenities
  • 487 reviews 7.1/10 Bar

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