The Savoy 5 stars

Customer review rating (ALL Rating) 4.8/5 3,725 reviews

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ALLSAFE approved hotel

Hotel extras

  • The ALLSAFE label represents our cleanliness & prevention standards

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy

United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,725 reviews

TripAdvisor Rating  4.5/5  7,346 reviews

Certificate of excellence 2023

best holiday ever

TripAdvisor rating 5.0/5

Michael P TripAdvisor review

The hotel and its staff are the most caring anywhere. They can't do enough for you. The beds are so comfy I didn't want to come home. We had a river view suite on the 5th floor and the views were stunning. The Christmas decorations were just superb and the train in the foyer was lovely. It was such a lovely atmosphere, we were happy just to sit in the foyer and watch everyone coming and going. The doormen were extremely helpful, as were all the staff, the managers should be very very proud of them. The food in the Savoy Grill really was outstanding - lobster thermidor and halibut, absolutely beautiful. It was made even more enjoyable by the attention of Thierry and his amazing team. What a character he is, ooh la la. We ended with the most amazing rum baba being flambeed at our table, it was fabulous. A massive thank you to everyone.

Fabulous as always

TripAdvisor rating 5.0/5

JonathanL186411 TripAdvisor review

Thankyou for another wonderful stay in our favourite hotel. It was my girlfriend's birthday and you made us feel so welcome. The breakfast staff could not have been more accommodating, the food as always was superb. We had dinner in the River restaurant the first night and the Savoy grill the second, and both were equally excellent. Thanks to Tierry for the photo and for being so charming, just like he is on TV. We will be back again next year, thankyou so much.

Dear JonathanL186411, Thank you for your wonderful review! We always appreciate feedback but even more so from our loyal returning guests, and I am delighted that you most recent visit lived up to your high expectations. I hope your girlfriend enjoyed celebrating her birthday in true Savoy style. I am so pleased you enjoyed your visits for breakfast, and to the River Restaurant and Savoy Grill - I will ensure your kind comments are shared with the teams and I know Thierry will be delighted to have been mentioned! We look forward to welcoming you back to The Savoy very soon and please do let us know if we can assist with anything in the mean time. Warm regards, Franck X Arnold, Managing Director

So overrated

TripAdvisor rating 2.0/5

981traceyw Friends getaway - TripAdvisor review

So much of a tourist attraction and no class. Full of people taking photos and not necessarily eating or drinking at the Savoy. Drinks nothing special and over priced, same as the food. I would recommend a quality hotel for eg. the Peninsula which is a true experience not a tourist gimmick. Would have honestly preferred a normal restaurant and bar.

Magical experience, which I can't rate highly enough

TripAdvisor rating 5.0/5

Francesg1964 TripAdvisor review

Fantastic service, beautiful views and an all round excellent hotel. Greeted like superstars and made to feel welcome and special throughout the whole stay. Addtionally the service before hand made this really special as we wanted to book the bar and afternoon tea. After being told it wasn't available, suddenly a booking popped up on my phone! Wow!! Nothing to much trouble for the staff - it was just magical. The Christmas decorations were also a magical bonus!!

Dear Francesg1964, Thank you for leaving a review. It was truly lovely to read your kind words and I am thrilled you had a wonderful stay here at The Savoy. The Savoy is always a special place to be but everything does seem more magical at Christmas and we are so pleased you enjoyed our beautiful decorations this year. Our team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again in the near future. With best regards, Franck X Arnold, Managing Director

Old world class reimagined

TripAdvisor rating 5.0/5

Glitternails TripAdvisor review

The savoy is a tucked away oasis where old world opulence meets the modern world with ease and grace! From the moment you cross the iconic brass sign the staff welcome you with open smiles and effortless ease! The building is everything you could ever imagine and more! It’s like watching a well rehearsed ballet set on a romantic set! The backdrop is flawless and ever present but the savoys real strength lays in the staff! From booking your room to getting in your car to leave it’s their ability to anticipate your needs! People like Anthony who was attentive and always smiling to Lea who is so helpful and kind! From the lovely receptionists to the cleaning staff they made the savoy what it is! If you are ever able to go the best hotel in the uk by a country mile!

Dear Glitternails, How wonderful to welcome you to The Savoy and to hear you had a truly exceptional stay. Thank you for taking the time to write this review, and for your many compliments which really made me smile! Your comments about the level of service you consistently received, even prior to your arrival and on departure, are such a pleasure to read, and I will be sure to share them with colleagues across the hotel. I know Anthony and Lea will be touched to have received a special mention. We all look forward to welcoming you back when you are next in London, and if there is anything else we can do in the mean time please do not hesitate to contact us. Best regards, Franck X Arnold, Managing Director

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Other web-users rate our hotel

  • 605 reviews 9.3/10 Location
  • 1,271 reviews 8.4/10 Room
  • 2,648 reviews 9.3/10 Service
  • 5 reviews 8.3/10 WiFi
  • 1,016 reviews 8.2/10 Food
  • 656 reviews 9.4/10 Vibe
  • 468 reviews 8.4/10 Amenities
  • 375 reviews 7.5/10 Bar

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