The Savoy 5 stars

Customer review rating (ALL Rating) 4.8/5 3,409 reviews

Best price
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The Savoy - Image 1
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Strand, WC2R 0EZ LONDON, United Kingdom

Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Telephone
Fax +44 20 7240 6040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,409 reviews

TripAdvisor Rating  4.5/5  7,642 reviews

Certificate of excellence 2024

The joy of the Savoy

TripAdvisor rating 5.0/5

Plantbasedsusi TripAdvisor review

Superb stay, as always, this time booked the lovely suite with it's own little balcony which affords gorgeous views over the Thames and is a delight, even in October's gloomy weather, to sit on during the evening with a glass or two plus blankets! The River View Restaurant was a real treat and absolutely delicious, they have a dedicated Vegan menu, which is always appreciated. The American Bar, did also not fail to endear itself. A fabulous hotel in a perfect location. Cannot wait to get back.

Has its charm but this is not enough

Customer review rating 3.5/5

M S. Families - Confirmed reviews ALL

Overall nice hotel, from a different era. Limited handicap access. Be ready to go up and down stairs to go to your room. Rooms are well furnished with high quality beddings. Staff is courteous and provides excellent service for the most part. The hotel location is not easilly accessible. Lots of cars and traffice at the entrance making it difficult to get to the hotel Ate breakfast at the river restaurant which has no view. The menu is boring and uninspiring. The service is just OK. Uncoordinated is the right word. I also ate the Gordon Ramsay restaurant and this was worth it. Surprised when checking out to see an accomodation service charge of around $33 per day. Why?? I was told it was optional. If so why did not you ask me before adding it. If I am paying $1000 a nigh for the room why should there be any tips? Will I stay there again? I think there are many other good options that I will look at.

Dear M S., Thank you for taking the time to complete one of our guest questionnaires in such a positive and considered way. We are delighted to know that overall you enjoyed your stay and we thank you for your kind words about the staff and your dining experience at the Savoy Grill. If I may comment about accessibility, we offer suites and rooms that are reached directly by lift with no stairs at all, so I am sorry to hear that you were allocated a room as you describe. Your feedback about the breakfast service and menu is disappointing. Your comments have been shared with the management team to review, action and improve. The service charge you mention is discretionary and this should have been explained properly either during the booking process or on your arrival to the hotel. Please accept our sincere apologies for any frustration caused at the time. Although you have doubts perhaps about returning to The Savoy in the future, we do hope you will consider coming back again to enjoy our new all-day dining venue due to open towards the end of November this year; and the first rooms will be returned to inventory in early 2025 as the first phase of our major rooms and suites refurbishment programme continues. Thank you again for sharing your experiences in this way. With best regards, Debra Patterson, Quality Executive

Good stay

Customer review rating 5.0/5

Cynthia G. Friends - Confirmed reviews ALL

Excellent service from check in to departure. Staff attentive and helpful. A wonderful experience.

Dear Cynthia G., Thank you for taking the time to write such a positive account of your recent stay with us, here at The Savoy. It was such a pleasure to read and we are delighted you enjoyed everything about your time with us. Your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. We look forward to having the opportunity to welcome you back again very soon. With warm regards, Debra Patterson, Quality Leader

Fantastic Hotel

Customer review rating 5.0/5

Mark F. Couples - Confirmed reviews ALL

We had a 2 night stay on a B&B basis for my wife's 70th birthday. On arrival we had been given an upgrade on our room which was lovely.

Dear Mark F., Thank you for choosing The Savoy for such a special birthday celebration and for taking the time and trouble to complete a guest satisfaction survey. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with some happy memories of your time with us. I will most certainly share your kind thoughts to all our colleagues. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader

Amazing service for an amazing Stay

Customer review rating 5.0/5

Samuel M. Couples - Confirmed reviews ALL

We stayed for my girlfriends 21st and all the small details made our memories. The flowers chocolate and attention to detail especially the doormen and Concierge

Dear Samuel M., Thank you for choosing to stay with us at The Savoy and for taking the time to complete a guest satisfaction survey. We are so happy to hear you had a fantastic Savoy experience to celebrate a special birthday, and you returned home with many happy memories of your time with us. I am delighted you enjoyed the personal touches and service from the team. Thank you again for sharing your thoughts and we very much look forward to warmly welcoming you back to The Savoy in the future. With best regards, Debra Patterson, Quality Leader

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Other web-users rate our hotel

  • 568 reviews 9.5/10 Location
  • 1,153 reviews 8.3/10 Room
  • 2,353 reviews 9.3/10 Service
  • 900 reviews 8.3/10 Food
  • 600 reviews 9.2/10 Vibe
  • 437 reviews 8/10 Amenities
  • 323 reviews 8.3/10 Bar
  • 319 reviews 7.6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.