The Savoy - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 2,134 reviews

The Savoy - A Fairmont Hotel - Image 1
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Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Room 1

Hotel location

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,134 reviews

Customer review rating 5.0/5

Moneet G. Couples - Confirmed reviews ALL

Dear Moneet G., Thank you for choosing The Savoy to celebrate such a special day, and may I take this opportunity to offer my personal congratulations for your marriage! We really appreciate you taking the time and trouble to complete a guest satisfaction survey, and to provide such a positive review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. We hope to warmly welcome you both again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader

Customer review rating 5.0/5

Wynn C. Couples - Confirmed reviews ALL

Dear Wynn C., It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to complete a guest survey. I will share your wonderful feedback with the team, and we are thrilled you enjoyed the Reading Room! We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Debra Patterson, Quality Leader

Customer review rating 4.0/5

Peiyi Y. Couples - Confirmed reviews ALL

Dear Peiyi Y., Thank you for your kind review. We are delighted to hear you had a comfortable stay and that our team made you feel welcome. It is wonderful that you enjoyed breakfast and we truly appreciate your honest feedback about the pancakes, we'll be sure to share your comments with our Food and Beverage team. We hope to warmly welcome you back to The Savoy. Kind regards, Stacey Stone, Quality Assistant

Customer review rating 5.0/5

Jillian R. Families - Confirmed reviews ALL

Dear Jillian R., Thank you so much for your wonderful review. We are delighted to hear that you and your mum had such a memorable stay with us. It means a great deal to know that our team's attentive and genuine service helped make your mum's birthday feel so special and thank you for your mention of John, who I know will be so pleased to receive your kind words. Thank you once again for choosing to celebrate such a special occasion with us. We hope to have the pleasure of welcoming you and your mum back to The Savoy. Kind regards, Stacey Stone, Quality Assistant

Customer review rating 3.0/5

Ryan R. Couples - Confirmed reviews ALL

Dear Ryan, Thank you for taking the time to share your thoughtful feedback following your recent experience at The Savoy. We are delighted to hear your positive comments regarding the service delivered across our teams, and we will ensure your recognition is shared with our colleagues. We also appreciate your candid observations regarding the recent changes to the hotel. Feedback such as yours is incredibly valuable as we continue to evolve while remaining true to the heritage, character, and sense of place that define The Savoy. Please be assured that your comments have been shared with our leadership team and will be considered as we continue to enhance the guest experience. Thank you again for sharing your perspective. We hope to have the pleasure of welcoming you back in the future. With best regards, Debra Patterson, Quality Leader

Other web-users rate our hotel

  • 528 reviews 9.6/10 Location
  • 966 reviews 8.7/10 Room
  • 1,906 reviews 9.5/10 Service
  • 651 reviews 8.5/10 Food
  • 555 reviews 9.3/10 Vibe
  • 357 reviews 8.7/10 Amenities
  • 285 reviews 8.1/10 Comfort
  • 240 reviews 8.4/10 Bar

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