ibis Styles Glasgow Central 3 stars

Customer review rating (ALL Rating) 4.6/5 765 reviews

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Description

Hotel extras

  • Ovo Hydro Arena & Scottish Event Campus, short walk along the river Clyde

  • Glasgow International Airport 10km with easy travel links

  • Glasgow Central Train station 4 minutes walk

  • Free pool and juke box to enjoy some great tunes

  • Nearby landmarks of Glasgow Cathedral , George Square, Sauchiehall Street & Riverside Museum

Our accommodation(s)

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Hotel location

ibis Styles Glasgow Central

Douglas House, 116 Waterloo Street
G2 7DN GLASGOW
United Kingdom

GPS:55.860985, -4.264513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  765 reviews

Customer review rating 5.0/5

Wayne K. Couples - Confirmed reviews ALL

Small but comfortable room, was very quiet at night, comfy bed and decent functional bathroom, nice touch with the tunnocks tcakes 😁 and cans of water

Dear Guest, Thank you so much for your great rating and kind comments about our quiet rooms, comfy beds and the Tunnocks treat in your room! We are thrilled you had such a great stay with us. We hope to see you again soon. Kind regards, Reception

Customer review rating 0.5/5

Gillian E. Families - Confirmed reviews ALL

Upon entering our room I could see instantly that the room wasn't up to standard. In my view this room needed a totally makeover. You could see that no matter what wall you looked at there was black marks everywhere. Skirtings totally scuffed and again black marks. Drink marks in walls that hadn't been bothered to wipe off. Curtains mouldy. Rooms like this shouldn't be given to people when paying the amount of money hotels ask for these days. The problem should be rectified first. Breakfast was a disgrace. Arrived at 9.15 and basically minimal amount of food left. This for hot buffet and continental buffet. The hot buffet looked as if it had been there for hours ( whatever was left that is). Nothing was topped up when it ran out. Unacceptable to think there was another 45 minutes left for breakfast. Was extremely hard to get tables as used plates and cups were just left on tables. No staff about to help. The place was left to run by minimal staffing. Never ever would I recommend a stay at an ibis hotel again if this is their standards

Dear Gillian, Thank you for taking the time to share your feedback following your recent stay with us and please accept my sincere apologies that your experience did not meet expectations. I am very sorry to read your comments regarding the condition of the room, cleanliness standards and your breakfast experience. This is certainly not the standard of service we aim to provide and I completely understand your disappointment. Please be assured that your feedback has been shared with the relevant departments and we will work to address the concerns you have raised regarding room maintenance, cleanliness and breakfast replenishment and staffing levels. I can see that you checked in at approximately 1pm on your arrival date and our reception team would have been more than happy to look into moving you to another room had these issues been brought to our attention at that time. I understand you did request a room move on the second day of your stay, unfortunately the hotel was at full capacity and we were unable to accommodate this request on that occasion. I am pleased to hear you found the reception team pleasant throughout your stay, although I appreciate this did not make up for the overall experience you had with us. Thank you again for your feedback as it allows us to review where improvements are needed. Kind regards, Daniel

Customer review rating 4.5/5

Norah P. Business - Confirmed reviews ALL

The location was ideal, easy to find and suited my purpose for the weekend. The room was clean. Breakfast options covered all needs.

Dear Guest, Thank you for your lovely feedback. We're delighted to hear that the location was convenient and well suited to your weekend plans. It’s also great to know you found the room clean and enjoyed the variety of breakfast options available. We truly appreciate your comments and hope to welcome you again soon. Kind regards, Reception

Customer review rating 4.5/5

Maya F. E. B. W. Solo - Confirmed reviews ALL

Hotel felt safe and clean for a solo traveler. Walking distance to easy transportation and airport pick up. The downstairs restaurant was very popular.

Dear Maya, Thank you for your lovely review and for your loyalty as an ALL Classic member. We’re delighted to hear you enjoyed your stay with us and that you found the hotel safe, clean and well located for transport links and airport connections. It’s also great to know you enjoyed the atmosphere in the restaurant area downstairs. Thank you as well for your helpful feedback regarding fridges in the rooms. We completely understand how this could be beneficial for families travelling with young children and we appreciate you taking the time to share the suggestion with us. We’re also pleased to hear you liked our sustainability initiative offering a complimentary drink for opting out of housekeeping, although I’m sorry you didn’t get the chance to redeem it during your stay. Thank you again for your feedback and we hope to welcome you back to Glasgow again in the future. Kind regards, Daniel

Customer review rating 5.0/5

Fiona G. Business - Confirmed reviews ALL

Great stay in a great location

Dear Guest, Thank you so much for the great rating. We appreciate your kind comments regarding our convenient location and overall great stay. We'd be thrilled to welcome you back again soon! Kind regards, Reception

Other web-users rate our hotel

  • 1,349 reviews 9.6/10 Location
  • 1,770 reviews 7.3/10 Room
  • 1,531 reviews 9.2/10 Service
  • 23 reviews 8.2/10 WiFi
  • 804 reviews 8.4/10 Cleanliness
  • 739 reviews 7.9/10 Breakfast
  • 502 reviews 9.4/10 Vibe
  • 387 reviews 8.4/10 Amenities

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