ibis Styles Glasgow Central 3 stars

Customer review rating (ALL Rating) 4.6/5 946 reviews

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ibis Styles Glasgow Central - Image 1
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Douglas House, 116 Waterloo Street, G2 7DN GLASGOW, United Kingdom

Description

Hotel extras

  • OVO Hydro and SEC within walking distance along the River Clyde

  • Glasgow International Airport around 8 miles / 13 km away with easy transport links

  • Glasgow Central Station just a 4-minute walk away

  • Free pool table and jukebox to enjoy some great tunes

  • Nearby landmarks: Glasgow Cathedral, George Square, Sauchiehall Street and Riverside Museum

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

The Duet

Photo out of - The Duet

Two single beds, perfect for when you and your travel buddy would like space to snooze. Sleep soundly in the comfy beds, make use of the lovely en-suite shower and stay entertained with flatscreen TV & free high-speed WiFi. Iron/ironing board & hairdryer.

Max. number of persons
2

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • Bedding 2 x Twin bed(s)
See availabilities

Accessible room with a queen-size bed and a wet room with shower seat, grab rails and emergency pull cords. Air conditioning, flatscreen TV, free Wi-Fi, tea and coffee. Some of our accessible rooms have obscured-glass windows.

Max. number of persons
2
Area
From 15 m² / 161 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Double Room with Sofa Bed - max 3 persons. Ideal for families as this room has two beds, with the sofa bed sleeping an adult or two children. Enjoy the lovely en-suite shower, flatscreen TV and high speed WiFi, plus tea & coffee and a free cot on request.

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

ibis Styles Glasgow Central

Douglas House, 116 Waterloo Street
G2 7DN GLASGOW
United Kingdom

GPS:55.860985, -4.264513

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 137 rooms
  • 7 rooms for people with reduced mobility
  • 6 connecting rooms
  • 137 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Breakfast

  • Buffet Additional charge
  • Buffet Additional charge

Family

Services for children

  • Board games available
  • Baby bed
  • On site
  • Enclosed outdoor parking
  • Private
  • 3 parking spaces
  • Max Limited Height: 1.6 m / 5.2 ft

  • Parking pricing: 17.94 € 15 GBP Per day

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Q-Park Waterloo Street – 25% off with code IHWS25 – pre-book on the Q-Park website (reception cannot apply the discount afterwards)

Additional charge

99 Waterloo Street, Glasgow, G2 6HS Glasgow

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 660 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 34.68 € 29 GBP Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Electric car recharging units 7 kVA

Accessibility

  • Accessible parking

NCP Glasgow Central Station (Oswald Street)

Additional charge

38 Oswald Street, Glasgow, G1 4PA Glasgow

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 555 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 31.09 € 26 GBP Per day
  • Parking for a month
  • Parking for a week

Accessibility

  • Accessible parking

DOHO Café Kitchen Bar

Photo out of - DOHO Café Kitchen Bar

Great coffee, simply done. Pop into DOHO Café Kitchen Bar for coffee, lunch or dinner, or catch up with friends. In a rush? Grab a takeaway coffee or sandwich on your way.

Cooking style
Cafe
Capacity
20
Accessibility
Accessible service
Douglas House, 116 Waterloo Street, G2 7DN Glasgow, United Kingdom
Telephone +44 141 428 4477

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Gluten-free menu
  • Vegetarian menu

Great coffee, simply done. Pop into DOHO Café Kitchen Bar for coffee, lunch or dinner, or catch up with friends. In a rush? Grab a takeaway coffee or sandwich on your way.

Our bar in DOHO Café Kitchen Bar serves drinks every day, with a free pool table, jukebox and board games. Open to everyone until 22:00; hotel residents can use the bar 24 hours.

A full cooked Scottish breakfast with a continental selection: tea, coffee, fruit juices, cereals, breads and toast, fresh fruit and more, with vegetarian, vegan and gluten-free options. Served 06:30–10:00 Monday to Friday and 06:30–11:00 at weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  946 reviews

Customer review rating 5.0/5

Sarah F. Business - Confirmed reviews ALL

Dear Sarah, Thank you, for your fantastic review! We're delighted to hear that you found our location convenient, your room clean and comfortable, and our team friendly throughout your stay. We truly appreciate your kind comments and are pleased that we could contribute to an enjoyable business trip. We look forward to welcoming you back to ibis Styles Glasgow Central again soon. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 2.0/5

Anne L. Couples - Confirmed reviews ALL

Dear Anne, Thank you for taking the time to share your feedback. I am truly sorry to learn that your latest stay did not meet the high standards you have come to expect from us. In particular, I understand how frustrating it must have been to return to your room late in the evening and discover that the power, TV, air conditioning, and plugs were not functioning properly. This is certainly not the experience we want any of our guests to have, especially one of our valued returning guests. It is particularly disappointing to read your comments as you mention that your previous stays have been very positive, and we sincerely appreciate your continued loyalty to ibis Styles Glasgow Central. Please accept my sincere apologies for the inconvenience and disappointment caused during this visit. I would also like to mention that our reception team is available 24 hours a day, 7 days a week, and we always encourage our guests to contact us whenever an issue arises during their stay. Whilst I completely understand that this may not have felt like the ideal solution after returning late in the evening, we would have gladly explored alternative accommodation options or other remedies to ensure your stay remained as comfortable and enjoyable as possible. I would very much welcome the opportunity to discuss your experience with you personally and explore an appropriate gesture of goodwill. Please feel free to contact me directly at No…, and I will be happy to assist further. Thank you once again for bringing this to our attention. We genuinely value your loyalty and hope to have the opportunity to restore your confidence in us and provide the memorable experience you have come to expect from us. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 5.0/5

Carol A. D. Couples - Confirmed reviews ALL

Dear Carol A., Thank you for taking the time to share your feedback following your stay at ibis Styles Glasgow Central. We are delighted to hear that you enjoyed your visit and chose to recommend us to fellow travellers. Your support means a great deal to our team, who work hard to create a welcoming and memorable experience for every guest. We truly appreciate your feedback and look forward to welcoming you back to Glasgow again soon. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 4.5/5

Jackie S. Couples - Confirmed reviews ALL

Dear Jackie, Thank you for taking the time to share your feedback following your stay with us at ibis Styles Glasgow Central. We are delighted to hear that you enjoyed our central location, with easy access to Glasgow Central Station and the OVO Hydro, and that you found the hotel clean, comfortable, and well situated for your trip. Your kind comments about our friendly team are especially appreciated and will be shared with everyone. Thank you also for your loyalty as an ALL Classic member. We're thrilled to know you would stay with us again, and we look forward to welcoming you back on your next visit to Glasgow. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 4.5/5

Philip S. Couples - Confirmed reviews ALL

Dear Philip, Thank you for taking the time to share your feedback following your recent stay with us at ibis Styles Glasgow Central. We're delighted to hear you found our hotel well located, clean, and smart, and that you enjoyed your overall experience. It is especially rewarding to know our team, accommodation, and check-in experience contributed positively to your stay. We also appreciate your comments regarding breakfast and sustainability, as they help us continue improving our guest experience. We truly value your loyalty as an ALL Gold member and hope to welcome you back to Glasgow again soon. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Dear Sarah, Thank you, for your fantastic review! We're delighted to hear that you found our location convenient, your room clean and comfortable, and our team friendly throughout your stay. We truly appreciate your kind comments and are pleased that we could contribute to an enjoyable business trip. We look forward to welcoming you back to ibis Styles Glasgow Central again soon. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 2.0/5

Anne L. Couples - Confirmed reviews ALL

When we got back after our night out none of the plugs worked or the TV or the A/C. This hotel is normally amazing so was a bit gutting to come back to that. As we got back after 10pm couldn’t go to reception to ask if another room was available.

Dear Anne, Thank you for taking the time to share your feedback. I am truly sorry to learn that your latest stay did not meet the high standards you have come to expect from us. In particular, I understand how frustrating it must have been to return to your room late in the evening and discover that the power, TV, air conditioning, and plugs were not functioning properly. This is certainly not the experience we want any of our guests to have, especially one of our valued returning guests. It is particularly disappointing to read your comments as you mention that your previous stays have been very positive, and we sincerely appreciate your continued loyalty to ibis Styles Glasgow Central. Please accept my sincere apologies for the inconvenience and disappointment caused during this visit. I would also like to mention that our reception team is available 24 hours a day, 7 days a week, and we always encourage our guests to contact us whenever an issue arises during their stay. Whilst I completely understand that this may not have felt like the ideal solution after returning late in the evening, we would have gladly explored alternative accommodation options or other remedies to ensure your stay remained as comfortable and enjoyable as possible. I would very much welcome the opportunity to discuss your experience with you personally and explore an appropriate gesture of goodwill. Please feel free to contact me directly at No…, and I will be happy to assist further. Thank you once again for bringing this to our attention. We genuinely value your loyalty and hope to have the opportunity to restore your confidence in us and provide the memorable experience you have come to expect from us. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 5.0/5

Carol A. D. Couples - Confirmed reviews ALL

Enjoyed our stay, relaxing hotel with very friendly staff, clean and comfortable.

Dear Carol A., Thank you for taking the time to share your feedback following your stay at ibis Styles Glasgow Central. We are delighted to hear that you enjoyed your visit and chose to recommend us to fellow travellers. Your support means a great deal to our team, who work hard to create a welcoming and memorable experience for every guest. We truly appreciate your feedback and look forward to welcoming you back to Glasgow again soon. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 4.5/5

Jackie S. Couples - Confirmed reviews ALL

Hotel is well located, close to Central Station & good for attending events at the Hydro. The staff are all very friendly. Hotel is clean & comfortable. Would stay again.

Dear Jackie, Thank you for taking the time to share your feedback following your stay with us at ibis Styles Glasgow Central. We are delighted to hear that you enjoyed our central location, with easy access to Glasgow Central Station and the OVO Hydro, and that you found the hotel clean, comfortable, and well situated for your trip. Your kind comments about our friendly team are especially appreciated and will be shared with everyone. Thank you also for your loyalty as an ALL Classic member. We're thrilled to know you would stay with us again, and we look forward to welcoming you back on your next visit to Glasgow. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 4.5/5

Philip S. Couples - Confirmed reviews ALL

Clean smart hotel

Dear Philip, Thank you for taking the time to share your feedback following your recent stay with us at ibis Styles Glasgow Central. We're delighted to hear you found our hotel well located, clean, and smart, and that you enjoyed your overall experience. It is especially rewarding to know our team, accommodation, and check-in experience contributed positively to your stay. We also appreciate your comments regarding breakfast and sustainability, as they help us continue improving our guest experience. We truly value your loyalty as an ALL Gold member and hope to welcome you back to Glasgow again soon. Kind regards, Norbert Starzyk Front Office Manager ibis Styles Glasgow Central

Customer review rating 5.0/5

Naomi M. Couples - Confirmed reviews ALL

Staff always nice and make you feel at ease

Dear Guest, Thank you for your wonderful feedback and perfect scores across all categories. We are especially delighted to hear that our team consistently makes you feel welcome and at ease. Providing friendly and welcoming service is something we take great pride in and your kind comments mean a lot to us. Thank you also for your continued loyalty as an ALL Classic member. We genuinely appreciate your support and look forward to welcoming you back to ibis Styles Glasgow Central for many more enjoyable stays. Kind regards, Daniel

Customer review rating 4.0/5

Caroline M. Families - Confirmed reviews ALL

the hotel was in a great location with easy access to parking. The mattress was quite hard - it could do with a topper. The breakfast area was poorly laid out and the hot food was luke warm.

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our central location and found parking convenient. We are sorry to hear that the mattress comfort and breakfast experience did not fully meet your expectations. Your comments regarding the breakfast layout and food temperature have been noted and will be shared with the relevant team for review. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a better experience. Kind regards, Reception

Customer review rating 4.0/5

Alice L. Couples - Confirmed reviews ALL

Really nice helpful staff. Room comfortable and spotlessly clean, though we needed an extra duvet on.

Hello Alice, Thank you for taking the time to share your feedback. We are delighted to hear that you received a lovely welcome from our team and found your room comfortable and spotlessly clean. We appreciate your comment regarding the extra duvet and will be happy to provide one during any future stays. We hope to have the pleasure of welcoming you back again soon! Kind regards, Reception

Customer review rating 4.5/5

Ian H. Families - Confirmed reviews ALL

Clean comfortable convenient friendly staff great facilities

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay and found the hotel clean, comfortable and convenient, with friendly staff and great facilities. We appreciate your feedback regarding breakfast and value for money, and will take this into consideration as we continue to improve our guest experience. We hope to have the pleasure of welcoming you and your family back to ibis Styles Glasgow Central soon! Kind regards, Reception

Customer review rating 5.0/5

Sally R. Families - Confirmed reviews ALL

Our rooms were very comfy, surprisingly roomy, breakfast was very good, staff charming. Perfect place to stay in central Glasgow.

Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay, found the rooms comfortable and spacious, and loved our breakfast. It is especially lovely to hear that our team made such a positive impression. We will be sure to share your kind words with everyone. Thank you for choosing to stay with us. We hope to welcome you and your family back to Glasgow very soon! Kind regards, Reception

Customer review rating 4.0/5

Laura J. Couples - Confirmed reviews ALL

Lovely staff. Comfortable bed, pillows like bricks. Shower ran hot and cold. Decent breakfast.

Thank you for taking the time to share your feedback. We are delighted to hear that you found our team lovely, enjoyed a comfortable stay and were pleased with our breakfast. We are sorry to hear that the pillows were not to your liking and that you experienced fluctuations in the shower temperature. We appreciate you bringing these issues to our attention and will share your comments with the relevant teams for review. We hope to have the pleasure of welcoming you back to ibis Styles Glasgow Central for an even better stay! Kind regards, Reception

Customer review rating 4.5/5

Kate M. Families - Confirmed reviews ALL

Comfortable beds and a good temperature in the room. It would be helpful to have some hooks to hang coats on so you didn't have to put them in the wardrobe. Breakfast was good but there was no boiling water for tea and the hot water flask makes very sub standard tea.

Dear Guest, Thank you for taking the time to share your feedback and for your loyalty as an ALL Classic member. We are pleased to hear that you enjoyed the comfortable beds, room temperature and breakfast during your stay. We are sorry that the lack of coat hooks and the hot water facilities for tea at breakfast did not meet your expectations. We appreciate you bringing these points to our attention and will share your comments with the relevant teams for consideration. Thank you again for your feedback. We hope to have the pleasure of welcoming you back to ibis Styles Glasgow Central in the future. Kind regards, Daniel

Customer review rating 4.5/5

Paul W. Couples - Confirmed reviews ALL

A very well situated hotel on the 500 bus route from the airport. Has excellent facilities, clean spacious rooms and friendly helpful staff. Breakfast is great and plentiful with hot drinks available all day.

Thank you for your wonderful feedback and for choosing to stay with us for the third time! We are delighted to hear that you continue to enjoy our location, spacious rooms, breakfast and facilities. It is especially lovely to hear your kind comments about our team. We also appreciate you bringing the shower sealant to our attention. We will pass this on to our housekeeping and maintenance teams for review. Thank you again for your continued support. We look forward to welcoming you back for your fourth visit! Kind regards, Reception

Customer review rating 5.0/5

April E. G. Couples - Confirmed reviews ALL

Came from edinburgh to watch Kevin Bridgrs, hotel was 5 mins from central station. Breakfast was good choices and at night 24hr bar and pool table available.

Thank you for your fantastic feedback! We are delighted to hear that you had such an enjoyable stay and found our location convenient for your trip to Glasgow. It is lovely to hear that you enjoyed our breakfast selection and made the most of our 24-hour bar and pool table. We hope you had a brilliant time at the show too! Thank you for choosing ibis Styles Glasgow Central. We hope to welcome you back on your next visit to Glasgow! Kind regards, Reception

Customer review rating 3.0/5

Maria H. Families - Confirmed reviews ALL

I reserved a parking space through the emails sent with ‘upgrade to my stay’. I was apparently supposed to receive an email stating where the car park is located, the gate PIN code, and which bay to park in. I recieved non of this meaning I was forced to come in and ask where the parking was. We were then told the pin but not told anything about the bays which then led to the manager coming up to my room and asking us to move into a different space. The price of the parking was also not advertised anywhere. All that and they advertise a slip the cleaning and get a free drink. My dnd sign on the door was completely ignored and my room was made up anyway, we also didn’t get the free drinks. Only the welcome drinks were available as a silver member. Other than that the beds were lovely and comfortable and the hotel was clean and the staff were lovely. It’s just a shame that the parking was a total mess.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our comfortable beds, the cleanliness of the hotel, and the friendliness of our team. However, we sincerely apologise for the issues you experienced with your parking reservation. The lack of clear information regarding the car park location, access code, parking bay and pricing is certainly not the experience we want our guests to have. We also apologise for the inconvenience caused by having to move your vehicle. Furthermore, we’re sorry that your Do Not Disturb sign was not respected and that you did not receive the complimentary drinks advertised as part of our room-cleaning initiative. We understand how frustrating this must have been, particularly as a valued ALL Silver member. Your comments will be shared with the relevant teams to help us improve communication and ensure these benefits are delivered as intended. Thank you again for your honest feedback. We’re glad that there were positive aspects to your stay, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future. Warmest regards, Hugh Reception Team

Customer review rating 1.5/5

Elvines A. Business - Confirmed reviews ALL

Windowless room (some kind of frosted internal piece of glass) that never saw the light of day. Worst pillows I have ever experienced

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay did not meet your expectations. We understand your disappointment regarding the lack of natural light in your room, the comfort of the pillows, and the issue with the sink not draining properly. We also regret that you did not receive sufficient information at check-in and that our team did not enquire about your experience at departure. As a valued ALL Silver member, you should feel recognised and welcomed, and we apologise that this was not your experience. Your comments regarding our service, room facilities and Wi-Fi have been noted and will be shared with the relevant teams to help us improve. We appreciate your feedback and regret that we fell short of providing you with the comfortable and welcoming stay you deserved. We hope you will consider giving us another opportunity to provide you with a much-improved experience in the future. Warmest regards, Hugh Reception Team

Customer review rating 5.0/5

Connor T. Friends - Confirmed reviews ALL

Staff were brilliant throughout. Checkin through checkout was no bother at all, the room was spotless, and breakfast was brilliant both days I was there (though I went early - I suspect the eggs etc. might suffer from being in hot buffet servers for a while if you were to go later.) I'd like to give a special shoutout as well to the night staff, who were absolutely on point, with the night manager for Friday 23rd/Sat 24th in particular - possibly the friendliest person I've ever met staying in a hotel. Knowledgable on everything from local transport to off-menu cocktails, and an unparalleled patience in dealing with people like me to people that had perhaps enjoyed their Friday/Saturday nights a little too much.

Dear Connor, Thank you for your fantastic review. We're delighted to hear that you enjoyed another great stay with us. It's wonderful to know that our team, spotless rooms, and breakfast all contributed to your experience. A special thank you for recognising our night team. We will be sure to share your kind comments with the Night Manager from 23rd/24th October, who will be thrilled to know he made such a positive impression. We look forward to welcoming you back again soon. Kind regards, Norbert Front Office Manager ibis Styles Glasgow Central

Customer review rating 3.0/5

De B. L. Business - Confirmed reviews ALL

too much carpet in old fashioned colors, worn-out curtains, clean but not spic & span. Friendly staff, well located (close to city center and SEC) and yet quite during nights

Dear L., Thank you for taking the time to share your feedback. While I'm pleased to hear that you found our team friendly and appreciated our convenient location close to both the city centre and the SEC, I'm sorry that several aspects of your stay did not meet your expectations. I appreciate your comments regarding the room décor, curtains, cleanliness, breakfast selection, and WiFi. Guest feedback like yours is invaluable in helping us identify where improvements are needed. We're also grateful for your suggestion of offering healthier breakfast options, which has been shared with the relevant team for review. Thank you once again for your honest feedback. I hope we will have the opportunity to welcome you back in the future and provide a much-improved experience. Kind regards, Norbert Front Office Manager ibis Styles Glasgow Central

Customer review rating 5.0/5

Lorraine W. Couples - Confirmed reviews ALL

Clean inviting setting

Thank you for your wonderful review Lorraine. We're delighted to welcome you back time and time again, and it's fantastic to hear that you enjoyed another great stay in our clean and inviting hotel. Your continued loyalty as an ALL Classic member means a great deal to us. We look forward to welcoming you and your partner back again soon for another relaxing stay. Kind regards, Norbert Front Office Manager ibis Styles Glasgow Central

Customer review rating 4.5/5

Kim L. Couples - Confirmed reviews ALL

Comfortable room, delicious breakfast and nice welcome by girl on check-in.

Dear Kim, Thank you for your lovely review. We're so pleased to hear that you enjoyed a comfortable stay with us and that our delicious breakfast helped start your day off well. It's especially wonderful to know that the warm welcome you received at check-in made a positive first impression. Our team takes great pride in making guests feel at home from the moment they arrive. Thank you for your kind comments and for your loyalty as an ALL Classic member. We hope to have the pleasure of welcoming you and your partner back for another lovely stay very soon. Kind regards, Norbert Front Office Manager ibis Styles Glasgow Central

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