ibis Styles Crewe 3 stars
Customer review rating (ALL Rating) 4.0/5 231 reviews
Emperor Way, Crewe Business Park
CW1 6BD CREWE
D & G BUS: 1 1A 1B WESTMERE DREIVE
MANCHESTER At 48.28km / 30 miles - Shuttle paying
CREWE At 1.61km / 1 miles
CREWE At 1.61km / 1 miles
Check-in from - Check out up to
Pull up a chair for anything from a quick bite to a long, lazy dinner in our comfortable restaurant. Friendly service, a tasty menu and bright décor come together in relaxed, informal surroundings.
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 5.0/5
John K. Couples - Confirmed reviews ALL
Staff were exceptional and very helpful
Dear John K., We very much appreciate you taking time to leave a review. Sincerely, Emma Wright.
TripAdvisor rating 4.0/5
sarah s Couples - TripAdvisor review
Had a lovely stay but a few little things : The hotel is having a few changes so bar was low or empty on drinks Postives Lovejy helpful staff . Room was comfortable but a few niggly things Cleaning was great The staff you could see they was run of their feet and could have done with a few more hands but still was able to provide great service . Negative So when we went was buffet type food only when We went was not left on the buffet frist night we had buffet. But personally was a bit disappointed in quality and what was available. I have allergies which means I have to be careful . This on this night knocked 3 of the 4 options out for me . And the option I could have was not much left . The room oNly had one pillow each was very hot the black out Curtins had a few holes in them Second night the buffet we didn’t fancy as night before was hetic and I know rules on Covid changed but didn’t feel comable . And second night there was nothing on buffet I could eat anyway for the price Breakfast again was buffet style. Cooked items With to me not great quality items whxih on the second night o decided not to eat . We bought on buy a gift . For what we fought it was it was not what I was expecting . I was expecting a more cosy out way . Than on a business park .
Hi Sarah, Thank you for taking time to leave a review, we very much appreciate your feedback. Kind Regards Emma Wright.
Customer review rating 0.5/5
Anonymous Couples - Confirmed reviews ALL
Really dissatisfied with how staff dealt with an issue I had while staying. Will not be using your company again.
Dear Annabelle S., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations; we will pass your comments onto the relevant teams. Sincerely, Emma Wright.
Great night's sleep, lovely staff, lovely breakfast
TripAdvisor rating 5.0/5
29valw Business - TripAdvisor review
Room was spotless, quiet, nice temperature (I was at end of corridor) bed was supercomfy. Hairdryer didn't work but lovely cleaner swapped it for me within a minute!! Breakfast was delicious and generous. Best of all was the welcoming customer service from Kim on reception - as a lone female traveller I really appreciated the time and care she took to make sure I had everything I needed, even though she was very busy. I saw her looking after a variety of guests and she was friendly and professional at all times. Obviously the hotel is undergoing some changes soon and I hope you can retain and value your hardworking team, as they can make or break a customer's experience of the brand. Many thanks.
Thank you for taking time to review your recent stay. It is always a pleasure to see guests have enjoyed their stay. Kind Regards Emma Wright.
seems slightly run down
Customer review rating 4.0/5
N. Couples - Confirmed reviews ALL
we stay here frequently and we're very upset that it is closing in a couple of weeks. There were limited drinks at the bar and it seemed more run down Alsk our key had to be refone each night as we were unable to enter our room. Breakfast was as usual and you should not have left hungry. The staff were pleasant as usual. We will miss coming here.
Dear Stephen N., We very much appreciate your comments regarding your recent stay at ibis Styles Crewe. The hotel is taking a private contract for 12 months and will re open to the public in July 2023. We look forward to welcoming you back when we reopen. Sincerely, Emma Wright
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