ibis Styles Crewe 3 stars

Customer review rating (ALL Rating) 4.3/5 80 reviews

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Emperor Way, Crewe Business Park, CW1 6BD CREWE, United Kingdom

Description

Hotel extras

  • Budget-friendly hotel 10 minutes from Crewe train station

  • Unique décor inspired by Crewe's 19th-century railway heritage

  • Free onsite parking for guests right outside the hotel including EV chargers

  • Pet-friendly rooms allow you to bring your four-legged friends

  • Well-equipped meeting rooms and event spaces for up to 80 guests

Our accommodation(s)

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Hotel location

ibis Styles Crewe

Emperor Way, Crewe Business Park
CW1 6BD CREWE
United Kingdom

GPS:53.09213, -2.418602

Telephone
Fax +44 1270 506625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS STYLES RESTAURANT

Pull up a chair for a quick bite to eat or take your time over a hearty meal from our tasty 24-hour menu. From kids' meals to indulgent desserts, the ibis Styles restaurant serves fresh, seasonal dishes in a friendly, informal setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  80 reviews

TripAdvisor Rating  3.8/5  946 reviews

Great for coeliacs

TripAdvisor rating 5.0/5

Relax65853126491 TripAdvisor review

Can only say I am very impressed with this hotel, a call prior to my stay a few days earlier to say I was a coeliac and they came up trumps, every evening meal was gluten free (not that I even suspect other diners knew this) absolutely made my day so a super big thankyou to the chef and team. Had a good breakfast too. All the staff here are so lovely and accommodating, the hotel is clean and fresh and I would definitely return

Good stay at a good price

TripAdvisor rating 5.0/5

waynemW7635NK TripAdvisor review

I stayed two nights at the hotel 24/11 - 26/11. The hotel is well laid out with a nice , bright modern lounge and dinning areas. All the staff I interacted with were courteous, efficient and came across as genuine. I found the room clean, large, quiet and well maintained, the "hospital bed tray" was something I hadn't seen in a hotel before, but it was a nice addition.. The shower was very spacious, powerful and hot. The restaurant food was good I had shepherds pie and the greens medley one evening and really enjoyed it. It was a nice touch that the staff asked how it was and then then checked in again to see if I wanted to order anything else. There was a good selection at breakfast (everything I wanted anyway) and when the orange juice ran out I mentioned it to a member of staff and they filled it up immediately. The hotel is better than most of the competition in the same price bracket and I would recommend it to others

Staff great food terrible!

TripAdvisor rating 1.0/5

karlito70 TripAdvisor review

The staff at the hotel were genuinely excellent — friendly, helpful, and a real credit to the place. Unfortunately, the same cannot be said for the food. We ordered dishes that were recommended to us, but they were extremely disappointing. Portions were very small, poorly presented, and simply not enjoyable. Another person in our group ordered a burger, but what arrived was practically non-existent. When we raised the issue, even the staff admitted that the quality of the food depends on which chef is working that day — and one of them even said she wouldn’t eat it herself. That really says it all. It’s a real shame because there are no other food options nearby, so the hotel has the market to itself and clearly doesn’t feel any pressure to maintain decent standards. With a bit of effort, this could be a fantastic experience, but at the moment the food seriously lets the whole place down.

Dear Karl, Thank you for taking the time to share such detailed feedback. While we’re delighted to hear that our team made you feel welcome and well cared for, we’re truly sorry that the dining experience fell far short of expectations. This is not the standard we aim to deliver, and your comments are being taken very seriously. We appreciate you bringing the inconsistencies and portion concerns to our attention. We are currently reviewing this with our kitchen team to ensure quality, presentation, and consistency are prioritized every day — regardless of who is on shift. Your experience also highlights the need for better internal communication and training, and we are already addressing this. We agree that with the right attention, the restaurant can and should match the high level of service provided by our staff. We are committed to making the improvements needed so that every part of your stay is enjoyable. Thank you again for your honesty. We hope you’ll consider giving us another chance to provide the full experience we strive for. Best Wishes

Customer review rating 5.0/5

Paul F. Families - Confirmed reviews ALL

Extremely helpful staff, thank you very much!

Dear Pau Thank you for your kind words regarding our staff. We take pride in providing helpful service to our guests, and it is gratifying to know that this made your stay enjoyable. We hope to welcome you back in the future. Best Wishes Ibis Styles Crewe

Won’t return

TripAdvisor rating 4.0/5

Cheryl T TripAdvisor review

Nice hotel, Bedroom comfortable as is the bed but only 1 pillow per person.Tv Did not work, couldn’t get an aerial signal. No phone to ring reception and went twice no staff on reception. Due to disability I gave up. Due to overlooking the car park I was woken up at 5.30 by noise. Restaurant staff were very disorganised food was coming out of kitchen at totally different times. Cottage pie was cold by the time the veg came out. No choice of desserts. Cake only no good for diabetic customers. Breakfast was a disaster, every item was brought out at totally spaced out times. Ended up doing without. Would I go back. Probably not especially because of the 1 pillow.

Dear Cheryl, Thank you for taking the time to share your experience with us. We’re pleased to hear that you found the hotel and your bedroom comfortable, but we’re truly sorry that several aspects of your stay fell short of expectations. We apologize for the issues with the TV signal, the lack of in-room communication, and the difficulty reaching our reception team — these are important elements of a smooth and comfortable stay, and we regret that this caused you inconvenience, especially given your accessibility needs. Your feedback is being shared with our management team so we can address staffing and communication gaps immediately. We’re also very sorry for the disruptions to your sleep and for the disappointing experience in our restaurant. The delays in food service, the cold cottage pie, the limited dessert options, and the staggered breakfast items are not the standard we aim to provide. We fully understand how frustrating this must have been, and we are reviewing these issues with our kitchen and service teams to ensure better coordination, consistency, and menu consideration for guests with dietary needs. Regarding the pillows, we appreciate you highlighting this — additional pillows should always be available on request, and we are checking our procedures to ensure guests are supported with comfort preferences in the future. Thank you again for your honest feedback. We hope you might consider giving us another chance in the future so we can provide the improved and enjoyable stay you deserve. Best Wishes

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Other web-users rate our hotel

  • 176 reviews 9.3/10 Location
  • 378 reviews 7.6/10 Room
  • 341 reviews 9.1/10 Service
  • 9 reviews 6.7/10 WiFi
  • 228 reviews 8.7/10 Cleanliness
  • 163 reviews 8.2/10 Breakfast
  • 132 reviews 5.4/10 Food
  • 57 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.