ibis Styles Crewe 3 stars

TripAdvisor rating 4.0/5 930 reviews

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Emperor Way, Crewe Business Park, CW1 6BD CREWE, United Kingdom

Description

Hotel extras

  • Located in Crewe Business Park, 10 mins from Crewe train station

  • Free car parking outside the hotel

  • Fitness centre/ gym for guests

  • Modern meeting rooms for up to 120 guests

  • Free Wifi

Our accommodation(s)

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Hotel location

ibis Styles Crewe

Emperor Way, Crewe Business Park
CW1 6BD CREWE
United Kingdom

GPS:53.09213, -2.418602

Telephone
Fax +44 1270 506625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS STYLES RESTAURANT

Pull up a chair for anything from a quick bite to a long, lazy dinner in our comfortable restaurant. Friendly service, a tasty menu and bright decor come together in relaxed, informal surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  930 reviews

Best of the rest

TripAdvisor rating 2.0/5

Passport06566960063 Business - TripAdvisor review

Known by rail staff (who are often having to lodge in Crewe) as The Abyss, still one of the cleanest and quietest hotels near the Station. Problems? oh yes. Last time I was there, food service stops at 8.15pm, 24 hour options all involve a bored night porter and a microwave. I had to ask for a room change as my allocated one was directly above the kitchens and absolutely reeked of chip fat. Ironic as they wouldnt serve me chips after 8.15. Breakfast buffet is severely meagre, with only 4 hot options. Basically beans, bacon, scrambled egg, sausage. Duty staff really weren’t motivated or happy. Take-away app based deliveries a regular occurrence here with staff reminding customers ‘you can’t eat that in the public area’ but when the other options in central Crewe are worse, even the Premier Inn it still represents a good option if forced to be there for work.

Good Afternoon, Thank you for taking the time to share your feedback. We appreciate your candid comments and are glad to hear that you find our hotel one of the cleanest and quietest options near Crewe Station, despite some challenges during your stay. We sincerely apologize for the issues you encountered with the room allocation, the food service hours, and the breakfast options. Your feedback is invaluable, and we will certainly review these areas with our team to improve the overall experience for future guests. We aim to provide a welcoming atmosphere and quality service, and we are sorry to hear that the staff did not meet those expectations during your visit. Regarding the food and beverage options, we’re currently assessing our offerings to better accommodate all guest needs, particularly when it comes to the flexibility of late-night dining and breakfast variety. We also appreciate your understanding that our location remains a solid choice for those working in the area, and we hope you’ll consider staying with us again should your travels bring you back to Crewe. Your comfort and satisfaction are important to us, and we will be working on improving the areas you've highlighted. Best Wishes Ibis Styles Crewe

Unhappy customer

TripAdvisor rating 3.0/5

Craig B TripAdvisor review

Had a pleasant enough experience until breakfast when I Asked the waitress for 2 boiled eggs and was told it was to busy absolutely shocking customer service as a paying guest a don’t think it was much to ask for it has majorly put me off staying here again

Dear Craig, Thank you for sharing your feedback. We’re sorry to hear that your experience at breakfast did not meet your expectations. We always strive to provide exceptional service to our guests, and we regret that we fell short during your visit. It’s disappointing to learn that the response you received when requesting boiled eggs was not in line with the level of service we aim to provide. We sincerely apologize for the inconvenience and frustration this caused. Your feedback is incredibly valuable, and we’ll be addressing this issue with our team to ensure that future requests are handled more promptly and professionally. We truly hope you will reconsider staying with us again, as we would love the opportunity to offer you a more positive experience in the future. If you have any further comments or suggestions, please don’t hesitate to reach out directly. Best Wishes Ibis Styles Crewe

Okay

TripAdvisor rating 4.0/5

Mark20155 Families - TripAdvisor review

Generally clean and basic hotel , staff friendly enough. Good food selection and quality at tea and breakfast, was a buffet style. It would be even better if full fat coke or Pepsi was available only zero sugar was available which we don’t like. Asked for an extra pillow but wasn’t any available ? Take some snacks or bottled drinks as the nearest shop is around 20 minute walk on a dual carriageway. Nice hotel just a couple of tweeks and I would return.

Hello, Thank you for taking time to review your recent stay. I am pleased to say we are now selling full sugar Pepsi and have crisps and chocolate available at the bar to purchase as snacks. We look forward to welcoming you back soon. Team Ibis Styles.

Poor food service

TripAdvisor rating 2.0/5

Joe H TripAdvisor review

Good service at thi hotel is extremely poor. It is a buffet style service and we were a party of 10 and were unable to eat together as they constantly ran out of food. When it did arrive it was in small quantities, only enough for 5 or 6 people and when one item arrived something else had ran out even to the extent of their being no plates or bowls for the soup they even ran out of glasses for the water. Will not be returning to this hotel again

Thank you for taking time to leave a review. I am very sorry you did not enjoy your dining experience, this is very unusual we usually get great feedback on our food service. We had 3 coach tours all dining that night so it was busier than usual. I do apologise that we did not deliver our usual service Standard on this occasion. Kind Regards Team Ibis Styles Crewe.

10/10

TripAdvisor rating 5.0/5

MirrenJA TripAdvisor review

Stayed for 2 nights with my daughter and 2 grandchildren as part of a coach tour. We had 2 rooms. Both rooms were exceptionally clean. Beds were very comfortable. Only 1 pillow per bed which suited me and when my young granddaughter asked for an extra pillow one was supplied without any fuss. The staff in the hotel were exceptional. Friendly, helpful and professional, I can't praise them enough! My only small niggle was that the rooms were a bit too warm however this didn't stop us sleeping comfortably at night. Good selection of teas/coffees in the hospitality trays. The hotel sits in a quiet industrial park but there was a Londis and Co-op a 15 minute walk away. Thank you to the staff who made our stay extremely enjoyable. We would stay here again.

Thank you very much for taking time to leave a positive review, great to see you enjoyed your visit and thank you for the feedback. We look forward to welcoming you back in the near future. Best wishes. Team Ibis Styles Crewe,

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Other web-users rate our hotel

  • 41 reviews 9.1/10 Location
  • 77 reviews 7.5/10 Room
  • 61 reviews 9.1/10 Service
  • 43 reviews 9.6/10 Cleanliness
  • 39 reviews 5.1/10 Comfort
  • 31 reviews 7.2/10 Breakfast
  • 26 reviews 8.1/10 Value
  • 10 reviews 9.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.