ibis Styles Crewe Hotel 3 stars

All the staff here are really welcoming and they have a great chef

The key card did not work. Had to return to reception to get it reprogramed. When the receptionist came out of the kitchen other guests could be seen in the bar area drinking beer. The room had not been used for some time and was freezing cold. The heaters in the rooms are only background heating and it took all night to begin to warm the room. We slept in our clothes. There is a plastic bag with all the things needed to make a drink. What are we going to stir a drink with? I used my car key. There was a gap in the toilet surround and cold air was blasting through there all night. Previous stays at this hotel have been excellent. This one was appalling.

Great service, nice staffs and very welcoming.

Felt safe and protected from Covid

Arrived quite late, chap very accommodating, providing hot pizza and a beer on my room.. Amazing breakfast freshly cooked, room rate was very affordable, nice modern and clean with a great shower.. downside a fan must be a extractor fan kicked in every few minutes didn’t bother me once asleep, but when awake a major irritant..,

Extremely satisfied with all aspects of this hotel. Staff at this hotel are wonderful and a credit to the company. Friendly, helpful and nothing is too much trouble. Evening meal was good (taken in room) we could buy drinks from the bar. We had a lovely cooked breakfast in the morning. Covid safety procedures in place and adhered to at all times. Nothing to fault at all. Rooms are basic but very clean and comfortable. Plenty of tea/coffee in the room and more at reception if needed.

hi I always use ibis when I can ...ie covid....ie was at your hotel as I was working 17hr days....arrived at midnight filthy ...on site......no hot water at all .......had to have freezing cold shower .....hot one after 5 hours sleep ......really not good enough

We use this hotel as an escape for the day from our busy lives to recharge our batteries once a month. Place is clean and tidy, service is welcoming on entry. Great value

Great accommodations in a good area, staff very pleasant and helpful. Booking in a bit of a faff!!!! You have to pay a £50 security deposit. Never had this in any other ibis. 8 days layered, still waiting for the £50 to be returned.

Staff were friendly and room was clean

We arrived and we were given our room. We decide to have a look before taking everything up stairs. We we entered the room you could tell they had been working in the bathroom with a strong smell of silicone. We went to reception and inform them and they said they would give another room. We need to go to have dinner and said we can sort it when we return. So bottom line no more family rooms but gave us two rooms next to each other and added other extras well beyond what we could have imagined. I would like to say thank you to Ibis Crewe, knowing there are places like this that know how to take care of their customers. We will definitely stay again when needed. Thank you very much to all the staff and management.

Staff were friendly and welcoming. Good procedures in place to protect staff and clients during Coronavirus Pandemic. Room was clean and fairly comfortable apart from a rather hard mattress. Service at dinner and breakfast was good.

En-route stop from South Wales to Scotland - not far from the motorway and easy to find. COVID controls were all sorted, so both felt safe. Hotel public areas and bar / restaurant were all very quiet, so no issues at all with social distancing. We had a reasonable meal in the evening - breakfast offering very different experience due to COVID, but all worked ok.

The anti- Covid 19 measures seemed well organised, and the hotel seemed clean, safe and as comfortable as usual.

Very quiet basic hotel. Breakfast nothing to write home about.