ibis Styles Barnsley Hotel 3 stars

My beds weren't made up upon my arrival at 2pm (I had booked in on line previous day), I dropped off my gear and when I returned the beds were made up. Must have been in a hurry though as my pillow case wasn't properly put on, there was a large piece of fluff just under the bed too. Beds and room were comfortable and I had a very good nights sleep. at ~0900 hrs next morning a male knocked on my door and entered asking if I needed anything which I thought was very strange.

Found hotel clean and comfortable, staff friendly and had reservations about all of the family being in one room but was fine

The hotel was well situated 'Staff very friendly and couldn't do enough for you rooms clean, breakfast was good variety and plenty of it.

Really lovely friendly staff but our room was manky. Hairs on bed on arrival, coffee stains all over (obviously been a spillage previously) cobwebs in corners, floor needed hovering BUT bed was comfy and bathroom was clean. Food was OK, coffee and hot chocolate were lovely. Bar/lounge area really nice and relaxed and plenty car park spaces.

Really enjoyed our stay and will definitely stay at IBIS hotels again. Friendly staff, Rooms very clean. The food was a little disappointing at tea time as the chicken from the tikka seemed to be zapped past an inch of its life. The sauce, rice and naan bread was lovely. Just a few zapped pieces of chicken spoiled it. The stay was however still an enjoyable one. Highly recommended

We have stayed before and were disappointed this time. The prices were overinflated for the quality of accommodation. Having a full hotel isn’t a good enough reason to more than double the prices. Night management were rude and supercilious. The ladies on at breakfast didn’t believe that the floor should be cleared of food as they walked past it many times. The lager was flat. Having said all that, there were some staff who were friendly and courteous. Unfortunately we won’t be staying there again.

Firstly all the staff were brilliant and couldn’t do enough for you but lacked management- the chaos at breakfast where everything was constantly running out, there should have been someone on the spot making sure for example the napkins, bread, butter etc didn’t run out and you had to ask for things all the time! The bacon every day came out in a lump, not in rashers! After a busy day day out we returned to find the beds unmade and the rooms not cleaned, I rang down to be told they’re not done everyday - this was NEVER mentioned when I made the booking by phone or when we arrived! I appreciate this is a budget hotel but surely everyone expects to have the bed made at least. As far as I could see the corridors to the bedrooms were never vacuumed either, the same bits were there the whole time, the only thing I knew they’d done was spray air freshener around, perhaps it would be better if the chamber maids spent less time on their phones.

Had 2 go to reception 3 times to get items that should have been readily available in the room (teabags, lol roll and a spoon), would have thought these would be replenished after every clean. Problems with the TV picture too, and also the self close door didn’t close / engage so found out in the morning,, my hotel room door had been “open” all night. On the upside, reception staff were cheerful and helpful (although a little lacking on local knowledge) and very comfy beds.

Had to ask for rooms to be cleaned (our stay was 6 days) had to ask for clean towels, had to ask for toilet roll. Thin paper cups to have a hot coffee in, most of the time coffee not replenished. Found out that one bed in my children’s room had no duvet cover for 4 days. Breakfast dreadful - 3 days in a row croissants not cooked properly. Rowdy guests keeping us up all night. Not great customer service either. Not great!!!

Nice clean room. Friendly helpful staff. I stayed alone and felt very safe.

Greeted with a friendly and courteous staff member, room was basic but very clean and practical for our needs.

We were very happy with our stay. The room was clean and comfortable. It smelt nice in the room and the beds were clean. We had been allocated a room where there was a stain in the bed (looked like a spilt drink) but the girl swapped our room straight away when we told her and was very professional. The hotel was quiet and we slept well.

Hotel was easy to find, good access to motorway and local amenities. If you are a light sleeper some rooms back directly onto a train line and it’s really close to the motorway (if you sleep with windows open).