ibis Reading Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,317 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Oracle shopping centre is located nearby

  • The on-site bar offers a variety of light meals & snacks

  • Pet-friendly hotel, with on-site facilities

  • Landmarks include the Madjeski Stadium and Reading Abbey

Our accommodation(s)

Book this hotel
Room 1

Furnished with our new Sweet Bed by ibis bed and bedding, the inviting ibis room boasts all the features you want most: large double bed, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet & TV with all the best channels.

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Double bed(s)

Furnished with our new Sweet Bed by ibis beds and bedding, the inviting ibis room boasts all the features you want most: two cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet & TV with all the best channels.

Max. number of persons
2
Area
From 0 m² / 0 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Hotel location

ibis Reading Centre

25A Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456735, -0.972356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 182 rooms
  • 8 rooms for people with reduced mobility
  • 36 family rooms
  • 2 connecting rooms
  • 182 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed

Catering

One Bar

Breakfast

  • Buffet Additional charge
  • Near the property
  • Indoor parking
  • Public
  • Parking pricing: 8.35 € 7 GBP Per day

QUEENS ROAD CAR PARK £8 flat rate per 24 hour period (single entry) Multiple entry/exit: £8 per entrance

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Public
  • Parking pricing: 9.54 € 8 GBP Per day

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Bar Type
Bar

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Because great days start with a good breakfast. You can now enjoy our full hot English Breakfast & Continental Breakfast in our restaurant which is operating 7 days per week. Mon-Fri from 06:30 a.m. to 10:00 a.m., Sat-Sun from 06:30 a.m. to 11:00 a.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,317 reviews

Customer review rating 4.5/5

Roy C. W. T. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback. We are pleased to hear that your specific room request was met and that you appreciated our 12pm checkout option. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.0/5

Keith M. Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at ibis Reading Centre. We are pleased to hear that our staff were able to accommodate your early check-in and that you enjoyed the amenities we provide, including our breakfast selection. We appreciate your understanding regarding the television issue and are glad that our team was able to assist you effectively. Your kind words about our location and staff are truly appreciated, and we look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.0/5

Alexander M. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your positive experience at our hotel. We are pleased to hear that you found your room to be adequately sized and equipped with the necessary amenities. Your feedback is appreciated and motivates us to maintain high standards. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 3.5/5

Dominic K. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I sincerely apologize for the noise disturbances you experienced from the adjacent Novotel. We value your input and will certainly take it into consideration as we strive to enhance our guests' comfort. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 5.0/5

Andrewmr R. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff helpful and enjoyed the breakfast and the comfort of your room. We look forward to welcoming you back for another pleasant experience. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Dear Valued Guest, Thank you for your kind feedback. We are pleased to hear that your specific room request was met and that you appreciated our 12pm checkout option. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.0/5

Keith M. Friends - Confirmed reviews ALL

Arrived before check-in time, hoping to store luggage, but Toni, on reception, was able to check us in early, which was a bonus. Problem with tv coming on of its own accord but advised how to deal with this and given drinks vouchers for bar to compensate. Very good location, clean and comfortable rooms, excellent selection of food at breakfast and very charming and pleasant staff.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at ibis Reading Centre. We are pleased to hear that our staff were able to accommodate your early check-in and that you enjoyed the amenities we provide, including our breakfast selection. We appreciate your understanding regarding the television issue and are glad that our team was able to assist you effectively. Your kind words about our location and staff are truly appreciated, and we look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.0/5

Alexander M. Business - Confirmed reviews ALL

The room was good-sized and had all basic amenities

Dear Valued Guest, Thank you for taking the time to share your positive experience at our hotel. We are pleased to hear that you found your room to be adequately sized and equipped with the necessary amenities. Your feedback is appreciated and motivates us to maintain high standards. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 3.5/5

Dominic K. Solo - Confirmed reviews ALL

Significant noise from the adjacent Novotel next door with late night party Never had this issue before.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I sincerely apologize for the noise disturbances you experienced from the adjacent Novotel. We value your input and will certainly take it into consideration as we strive to enhance our guests' comfort. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 5.0/5

Andrewmr R. Business - Confirmed reviews ALL

It’s a basic hotel. Staff are attentive and bed comfortable. Not too hot, so I sleep well here (many times)

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff helpful and enjoyed the breakfast and the comfort of your room. We look forward to welcoming you back for another pleasant experience. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 3.5/5

Thomas B. Friends - Confirmed reviews ALL

Comfy stay but the lift wasn’t working, breakfast buffet isn’t hot and the showers are either hot or cold

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We regret that you encountered issues with the lift, breakfast temperature, and shower consistency. Your observations will be taken into account as we strive to enhance our guest experience. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.5/5

Phouangsy P. Families - Confirmed reviews ALL

The room was clean, and the bed was extremely comfortable.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location and found your room clean and comfortable. It is our aim to provide a pleasant experience for all our guests. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 5.0/5

Tina R. Friends - Confirmed reviews ALL

Great location just up the road from the train station, the rooms are quite basic but very clean and comfortable, the staff are always friendly and helpful, and it’s a very reasonable price

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, cleanliness, and the friendliness of our staff. Your satisfaction is important to us, and we look forward to welcoming you back soon. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.0/5

Stephen R. Solo - Confirmed reviews ALL

Good clean hotel and room. Very long wait for lifts though as only one working in a 12 or 13 storey building!

Dear Valued Guest, Thank you for your positive feedback regarding the cleanliness of our hotel and rooms. We appreciate your observation about the lift service and will take it into consideration as we strive to enhance our guest experience. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 3.0/5

Thu Y. W. Solo - Confirmed reviews ALL

The AC doesn't really cool down the room. However, the beds are comfortable and the location is very close to the train station.

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. I appreciate your positive comments about our location and comfortable beds. I apologize for any discomfort caused by the air cooling, and I will ensure your concerns are noted for future improvements. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 3.5/5

Ellis M. Solo - Confirmed reviews ALL

It was a lovely place to stay, and the reception staff were incredibly kind and welcoming. I really enjoyed my stay overall. I only had one slight issue, which was that I had a late check-out and had also put the “Please Do Not Disturb” sign on my door the night before. However, while I was still half asleep, I saw a member of the cleaning staff walk into my room. This caught me completely off guard and left me feeling quite panicked, as I wasn’t expecting anyone to enter, and I don’t remember hearing a knock beforehand. Other than this incident, I had a lovely stay, and I would like to thank the reception staff for being so kind and helpful.

Dear Valued Guest, Thank you for taking the time to share your experience at ibis Reading Centre. We are delighted to hear that you enjoyed your stay and found our reception staff to be welcoming and kind. However, I sincerely apologize for the inconvenience you encountered with our cleaning staff. Thank you once again for your kind words about our staff. We hope to have the pleasure of welcoming you back to our hotel for a more seamless experience. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.5/5

Michael G. Solo - Confirmed reviews ALL

Spent 1 night at Ibis prior to taking RailAir coach to Heathrow. Close to railway station and RailAir pick-up point. Booked in advance including breakfast. Good value.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Ibis Reading Centre. We are pleased to hear that our location and value met your expectations, especially for your journey to Heathrow. We hope to welcome you back in the future. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 3.5/5

Katherine U. Business - Confirmed reviews ALL

Good enough for a short stay and very convenient for Heathrow

Dear Valued Guest, Thank you for your feedback. We appreciate your acknowledgment of our convenience for short stays. We strive to ensure our guests have a pleasant experience and hope to offer even better services in the future. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.5/5

Jeannie M. M. E. Couples - Confirmed reviews ALL

Lovely room, comfortable, clean and very well priced

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found your room comfortable, clean, and well-priced. It is our goal to provide a pleasant experience for all our guests, and your comments affirm our commitment to quality service. We hope to welcome you back in the future for another enjoyable stay. Kind Regards, Jessica/Front Office

Customer review rating 4.5/5

Jane G. Business - Confirmed reviews ALL

I wanted an overnight stay near the station as I had to get to London early in the morning. This hotel was perfect for my needs.

Dear valued guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that our prime location near Reading Station met your needs for your overnight stay. It is always our aim to provide convenience and comfort for our guests, especially those with early travel plans. We look forward to welcoming you back on your next visit. Kind Regards, Jessie/Front Office

Customer review rating 4.5/5

Susan N. Solo - Confirmed reviews ALL

I was pleasantly pleased with my room with en-suite bathroom. It was clean and comfortable and the pillows were lovely and soft. The only downside was the water did not get very hot in the shower. It really could have been hotter.

Dear Valued Guest, Thank you for your kind feedback regarding your comfortable stay and the cleanliness of your room. I appreciate your comments about the shower temperature, and I will ensure this is noted for our ongoing assessments. We look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 3.5/5

Man C. C. Solo - Confirmed reviews ALL

Had an overall smooth stay for nearly 2 weeks but the handling of a “water suspension due to maintenance” needs much improvement. Basically only a notice to inform the customers without any proactive support or compensation. Few cans of still water were provided after repeated enquires.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location. I apologize for the inconvenience caused by the water suspension and acknowledge your concerns regarding communication and support during this time. Your input is valuable as we strive to enhance our guest experience. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.0/5

Paul M. Business - Confirmed reviews ALL

I stayed three nights here and found it clean and quiet. The staff were super friendly, ever spoke and smiled which was very welcoming. Breakfast was filling and the reception area was quiet for a peaceful night time drink.

Dear valued guest, Thank you for your kind words regarding your recent stay at ibis Reading Centre. We are delighted to hear that our location suited your needs and that you found our staff to be welcoming and friendly. It is wonderful to know that you enjoyed our breakfast and the peaceful atmosphere of our reception area. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Kind Regards, Jessica/Front Office

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

The hotel was clean and comfortable, staff friendly and helpful and was in an ideal location.

Dear Valued Guest Thank you for taking the time to share your positive experience at ibis Reading Centre. We are delighted to hear that you found our location convenient, as well as our hotel clean and comfortable. Our team strives to provide friendly and helpful service, and your feedback reaffirms their efforts. We look forward to welcoming you back on your next visit to Reading. Kind Regards, Jessica/Front Office

Customer review rating 4.5/5

Francesco D. M. Business - Confirmed reviews ALL

Nice room, excellent breakfast

Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your room and found our breakfast to be excellent. Your kind words serve as an encouragement to our team to continue providing quality service to all our guests. We look forward to welcoming you back in the future. Kind Regards, Jessica/Front Office

Other web-users rate our hotel

  • 1,339 reviews 9.5/10 Location
  • 1,630 reviews 6.6/10 Room
  • 1,330 reviews 8.7/10 Service
  • 49 reviews 6.3/10 WiFi
  • 757 reviews 7.5/10 Cleanliness
  • 467 reviews 8.8/10 Breakfast
  • 407 reviews 3.6/10 Amenities

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