ibis Reading Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 1,046 reviews

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25A Friar Street, RG1 1DP READING, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Oracle shopping centre is located nearby

  • The on-site bar offers a variety of light meals & snacks

  • Pet-friendly hotel, with on-site facilities

  • Landmarks include the Madjeski Stadium and Reading Abbey

Our accommodation(s)

Hotel location

ibis Reading Centre

25A Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456735, -0.972356

Telephone
Fax +44 118 953 3510

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,046 reviews

TripAdvisor Rating  4.0/5  1,406 reviews

Convenient location

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is at an excellent location. I had a good stay at the hotel.

Dear Guest, thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay, and that our convenient location worked out for you. We are looking forward to welcoming you back to our hotel in the future! Kind regards, Dzhulia Ashik Front Office Team Member

Never before been uncomfortable in this or any other Ibis

Customer review rating 2.0/5

Simon C. Families - Confirmed reviews ALL

We've stayed in the Friar Street Ibis a few times. Always found it comfortable and friendly. This time the hotel was cold. Literally. On Sunday night, sharing a glass of wine and a pizza in the lobby bar, we were commenting to each other that it wasn't very warm. But when we reached our room it was like walking into a fridge. We fiddled with the heating control with no success. A nice young woman from reception came and made some adjustments and although we managed to sleep reasonably well, the room was stone cold when it was time to wake and get up. The (same) person who checked us in and out was not very forthcoming. He didn't mention we could get a hotel discount when paying for the Queens Road car park (fortunately we spotted the notice about this on the reception desk). Nor did he ask how our stay was when we left on the Monday morning...

Dear Simon, thank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear that your recent stay did not meet your expectations. I apologise for the discomfort you experienced due to the temperature in your room. We understand how important a comfortable environment is for our guests, and we will investigate this issue further to ensure it is addressed. Regarding the service you received at the front desk, I am truly sorry to hear that it fell short of our usual standards. We strive to provide attentive and informative service, and I appreciate you bringing this to our attention. Your comments will help us improve our training and guest interactions. We appreciate your loyalty to our hotel and hope to have the opportunity to welcome you back for a stay that truly reflects the high standards we aim to uphold. Warm regards, Dzhulia Ashik Front Office Team Member

Great

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great hotel friendly staff

Dear Guest, thank you for your amazing feedback! We are thrilled to hear hat you enjoyed your stay and found our staff to be friendly. Providing exceptional service is at the heart of what we do, and it is wonderful to know that it made a positive impact on your experience. We hope to welcome you back soon for another great stay! Warm regards, Dzhulia Ashik Front Office Team Member

It was freezing

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

It was freezing! With subzero temperatures outside, a heating system limited to 15 degrees Celsius, and no extra blankets, it was absolutely frigid.

Breakfast next door in December? I don't think so

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

No warning on booking that breakfast not available on the premises, but in a sister hotel. Told parking was £7 for 24 hours at Broad st Mall and it was £16. Barely slept as on the top floor and there was "clanking" all night long. To be fair, the noise was probably due to adverse weather, but then they should either not use the top floor/ warn you of likely sleep deprivation/ discount rooms on top floor.

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologise for the inconveniences you experienced and appreciate the opportunity to address your concerns. I regret that you were unaware of the breakfast arrangements. While we did provide breakfast in our sister hotel for the holidays period, I want to clarify that there is an interconnecting door, allowing easy access without needing to go outside. Regarding the parking situation, I apologise for any confusion. The £7 charge is available with a validated ticket. We encourage our guests to validate their parking tickets to ensure they receive the proper rates. As for the noise on the top floor, I understand how disruptive this must have been for you. Unfortunately, we cannot predict the weather, and adverse conditions can sometimes lead to unexpected sounds. We genuinely appreciate your feedback and will consider it as we assess our room allocations in the future. Thank you again for your comments. We value your input and hope to have the opportunity to welcome you back for an improved experience. Kind regards, Dzhulia Ashik Front Office Team Member

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Other web-users rate our hotel

  • 1,130 reviews 9.4/10 Location
  • 1,415 reviews 6.5/10 Room
  • 1,148 reviews 8.7/10 Service
  • 94 reviews 4.2/10 WiFi
  • 637 reviews 7.1/10 Cleanliness
  • 371 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.