ibis Reading Centre (new ibis rooms) Hotel 3 stars

Customer review rating 4.3/5 6,360 reviews
ibis Reading Centre (new ibis rooms)
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Oracle shopping centre is located nearby

  • The on-site bar offers a variety of light meals & snacks

  • Pet-friendly hotel, with on-site facilities

  • Landmarks include the Madjeski Stadium and Reading Abbey

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Reading Centre (new ibis rooms)

25A Friar Street
For Car Park Use RG1 1NR
RG1 1DP
reading
united kingdom

Tel: +441189533500

Fax: (+44)118/9533510

Contact email

Check-in from 14h00

Check out up to 12h00

  • READING BUSSES :   READING STATION

  • By plane

    GATWICK At 88km / 54.69 miles

  • By plane

    HEATHROW At 40km / 24.86 miles

  • By train

    READING STATION At 0.2km / 0.12 miles

GPS :51.456735, -0.972356

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Accessible Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
Accessible room

Accessible Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 20

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Reading Centre (new ibis rooms)

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,360 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,277 reviews

Friendly atmosphere

Customer review rating 4.3/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Friendly atmosphere, lovely staff Sometimes stay on the 7th floor where the ironing room is and have a ironing board in my room, and sometimes stay on a floor far away from 7th and don’t have an ironing board? Makes more sense to put ironing boards in the rooms that aren’t near the ironing board room! The TVs never connect properly to be able to stream Netflix. Good feature but can’t use it. Other than that, I always have a lovely stay here and the staff are all amazing and so lovely.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that you had another satisfactory stay with us and so much appreciate the kind feedback regarding the team. I have noted all your recommendation and I will be sure that you will have iron and ironing board in your room:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

So noisy. Struggled to sleep

Customer review rating 4.3/5

Eleanor Solo - 18/02/2020 Confirmed reviews ALL

Great room. Very clean. Plumbing was so noisy I struggled to sleep.

Dear ELEANOR, Thank you for taking the time to tell us about your experience at the ibis Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I so such appreciate the kind feedback about the cleanliness but I deeply apologize for all inconvenience of the noise. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andras Koczur General Manager ibis Reading Centre

Good stay

Customer review rating 4.3/5

Anca N. Couples - 18/02/2020 Confirmed reviews ALL

Brilliant services, great team , clean room, good size bedroom, tasty breakfast. I am recommending this hotel

Dear ANCA, We very much appreciate your comments regarding your stay at the ibis Reading Centre. Thank you very much for the great review and look forward to seeing you soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Great Location

Customer review rating 4.3/5

Ali P. Friends - 18/02/2020 Confirmed reviews ALL

We chose the Ibis as it was near everything we needed.... rooms were basic though, but ok for what we needed, staff were very nice and welcoming and breakfast was good... Was a bit daunting when we arrived back at the hotel after a nice meal out to find police in the lobby escorting someone out, but this hasn’t put us off and will visit again!

Dear ALI, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am delighted that generally you were satisfied with your stay and glad to see your kind words regarding the staff and the location. Thank you again for sharing your experience, and we hope to see you back again very soon and we will work harder to get even a better score next time:) Sincerely, Andras Koczur General Manager ibis Reading Centre

Well located for my purpose, handier than an airport hotel for train journey to SW England

Customer review rating 4.3/5

M S. Solo - 17/02/2020 Confirmed reviews ALL

Bed comfortable good breakfast Good check in Room only just warm enough Hot water temp too low, I felt cold when finished showering

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that you found our hotel comfortable with great location and breakfast. I have noted your comment regarding the shower temperature and apologize for any inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Well located

Customer review rating 4.3/5

Yvette Solo - 17/02/2020 Confirmed reviews ALL

Breakfast staff very welcoming and friendly. Comfortable room. Reception staff unfortunately more interested in their computer or chat than in the guest.

Dear YVETTE, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that generally you were satisfied with your stay and found our hotel very comfortable as well our breakfast offer was for your liking. I have noted your valued feedback regarding the welcome team and I have shared this one with the team. Hope next time you will see some improvement about this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Excellent location

Customer review rating 4.3/5

Anonymous Friends - 16/02/2020 Confirmed reviews ALL

Nice Calm Nice staff Excellent location Clean

Dear Guest, Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures use by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! We look forward to welcoming you again very soon. Kind regards, Andras Koczur General Manager ibis Reading Centre

Central and decent place to stay

Customer review rating 4.3/5

Gq Friends - 16/02/2020 Confirmed reviews ALL

Rooms were clean and fairly modern; checkin was simple as was checkout. I didn't eat there so cannot comment.

Dear GQ, Thank you very much for sharing this great review about our hotel and happy to see your kind comment regarding the cleanliness and location. When you score us a 9 or 10 it has a very positive impact on one of the measures use by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! We look forward to welcoming you again very soon. Kind regards, Andras Koczur General Manager ibis Reading Centre

Good location but rooms too hot

Customer review rating 4.3/5

Anonymous Solo - 15/02/2020 Confirmed reviews ALL

On arrival late at night could not find reception as it was 2 ladies in alcove with laptops and no visable signage. Using the door card In the lift was not explained, and when I got to the room it was like a hot house, took hours to cool it down

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On the other hand I am delighted that our central location was very convenient for your stay. We appreciate your sharing your concerns, and hope to see you back again soon with a better experience and higher score. Sincerely, Andras Koczur General Manager ibis Reading Centre

Overall good, a few infrastructure glitches

Customer review rating 4.3/5

Great S. L. S. B. A. S. I. P. Business - 15/02/2020 Confirmed reviews ALL

Staff are friendly, welcoming and enthusiastic. We stay here quite frequently, and any p. are repeat ones, mainly to do with infrastructure and the building itself. There was one lift out of order (which didn't bother us too much), but this has been a factor in previous visits. The shower is odd and the water is cold most of the time, with a boiling 15 seconds every couple of minutes, which makes showering a rather lengthy and challenging process. The keys did not work in the door locks every time we returned to the hotel, which meant going back downstairs from the 13th floor to get it charged again. All to do with infrastructure rather than anything to do with the staff.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that you had another positive stay with us and appreciate the kind words regarding the team! I have noted the few issues and I deeply apologize for all inconvenience. Unfortunately our lift was out of service for long time but now is back to operation. I do apologize for the inconvenience of the shower temperature as well with the key card issues... Thank you again for sharing your experience, and we hope to see you back again very soon with an even better experience. Sincerely, Andras Koczur General Manager ibis Reading Centre

Well located, brilliant staff

Customer review rating 4.3/5

Nigel E. Business - 14/02/2020 Confirmed reviews ALL

Centrally location near to railway station and the Oasis centre with shops and restaurants aplenty. Good size comfortable rooms, great staff and the option of using the leisure facilities in the Novotel next door for £7.50 Small bar area but food looked good Breakfast a bit poor in quality, hopefully they will switch to the much better breakfast experience their sister hotel in Manchester has soon. Good value but can be very expensive Mon-Weds with so much demand from Corporate clients.

Dear NIGEL, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am very pleased that you found our staff brilliant as well our central location was very convenient for your stay. I am sorry to see that our breakfast offer as not for your liking. I have noted your comments and hope you will see some improvements next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Well located

Customer review rating 4.3/5

Gary Couples - 13/02/2020 Confirmed reviews ALL

Checking in and and out was simple. Room was clean and had everything we needed.

Dear GARY, Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures use by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Good place to stay for a night out in Reading

Customer review rating 4.3/5

Anonymous Friends - 10/02/2020 Confirmed reviews ALL

Good prices, nice staff and clean hotel. We both slept well, our room was comfortable and quiet. Will happily stay there again. Great breakfast spread, scrambled eggs were nice, only minor issue is lack of fried eggs but there was plenty of everything else so not a big deal.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

well located

Customer review rating 4.3/5

Lenny S. Solo - 10/02/2020 Confirmed reviews ALL

hotel staff is friendly and helpful

Dear LENNY, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so happy that you found our hotel well located with friendly staff. Thank you again for sharing your experience, and we hope to see you back again very soon and we will work harder to get even a better score next time:) Sincerely, Andras Koczur General Manager ibis Reading Centre

Great location. All the facilities you need. Great breakfast

Customer review rating 4.3/5

Martin Business - 07/02/2020 Confirmed reviews ALL

Staying 2 nights for business, the room was comfortable and quiet with a great view, with being on the 13th floor. All facilities were working and as you would hope for, except for the shower hose which could have done with a proper clean. Chose not to take up the use of next door's gym as an extra, but taking the 196 steps to the room from reception a couple times a day made for a good workout.

Dear MARTIN, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that you had a great stay with us and appreciate the kind feedback regarding the location and the breakfast. I have noted your comment with the shower hose and I do apologize for this. Thank you again for sharing your experience, and we hope to see you back again soon and we will work harder to get even a better score:) Sincerely, Andras Koczur General Manager ibis Reading Centre

Good stay

Customer review rating 4.3/5

Patrick Business - 06/02/2020 Confirmed reviews ALL

The stay was good. The bed was comfortable, the room quiet and the breakfast rich in variety. Only the room temperature was a bit cold.

Dear PATRICK S., We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am happy to see that you found our hotel comfortable and quiet as well our breakfast offer was for your liking but I do apologize for any inconvenience of the room temperature. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

GOOD STAY

Customer review rating 4.3/5

Anonymous Solo - 06/02/2020 Confirmed reviews ALL

HOTEL CENTRAL TO AMENITIES

Dear Guest, Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures use by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! May I ask you to share your experience on other platforms as well like Google? Thank you very much in advance:) We look forward to welcoming you again very soon. Kind regards, Andras Koczur General Manager ibis Reading Centre

Good value and location

Customer review rating 4.3/5

R L. Couples - 04/02/2020 Confirmed reviews ALL

The hotel is well located and the reception staff were friendly and helpful. The room was compact but clean. It's poor that guests are only provided with shower towels but not separate hand towels. One of the two lifts was broken which in a 14 storey hotel caused significant congestion at peak times.

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that generally you were satisfied with your stay and found our hotel clean and the staff friendly but I do apologize for all inconvenience with the faulty lift. Please next time ask for an extra towel and we will be very happy to supply. Thank you again for sharing your experience, and we hope to see you back again very soon with an even better experience! Sincerely, Andras Koczur General Manager ibis Reading Centre

Very friendly and welcoming staff. Good Value & Location

Customer review rating 4.3/5

Zack Friends - 03/02/2020 Confirmed reviews ALL

Great experience at this Ibis in Reading. Very central location. Rooms are nice and have been refurbished. Reception area is very modern and all the staff are very helpful. Would stay here again.

Dear ZACK, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I ask you to share your experience on other platforms as well like Google? This will means a lot to the team, and this is the link; https://www.google.com/travel/hotels/entity/CgoIs_PIifzrruwJEAE/reviews?g2lb=25…,42…,42…,42…,42…,42…,42…,42…,43…,43…,43…,43…,43…,43…,43…,43…,43…,43…,43…,43…,43…,43…,42…,42…,42…,42…,43…&hl=en&gl=uk&un=1&rp=ELPzyIn8667sCTgCQABIAQ&ictx=1&sa=X&ved=2ahUKEwiqq_qfvLfnAhUFuRoKHYnFC_EQ4gkwDXoECBwQIg&hrf=IgNHQlAqFgoHCOQPEAIYERIHCOQPEAIYEhgBKACCASQweDQ4NzY5YjE3MGI3YmVlMWY6MHg5ZDhiYjVmYzEzMjM5YjOaASYaJDB4NDg3NjliMTcwYjdiZWUxZjoweDlkOGJiNWZjMTMyMzliMw Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Very good location clean and friendly. Problems with the lift doors not opening bit scary.

Customer review rating 4.3/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

Comfortable and good breakfast

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am glad to see that you found our hotel clean and comfortable with friendly staff as well our breakfast offer was for your liking. I am sorry for the inconvenience of the lift door. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre
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