ibis London Docklands Canary Wharf Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 5,058 reviews

ALLSAFE approved hotel

ibis London Docklands Canary Wharf
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+ 13 Services

Hotel extras

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes

  • Plenty of nearby transport links

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's

  • London City Airport is just ten minutes away

  • On-site parking for all hotel guests (payable)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis London Docklands Canary Wharf

1, Baffin Way
Off Preston Road
E14 9PE london
united kingdom

Fax: (+44)207/9875916

Check-in from 15h00

Check out up to 12h00

  • CENTRAL LINE:  CENTRAL LINE BANK STATION

  • DOCKLANDS LIGHT RAIL WAY:  DLR BLACKWALL

  • JUBILEE LINE:  JUBILEE LINE CANARY WHARF

  • By plane

    LONDON CITY APT At 4.51km / 2.8 miles

  • By plane

    LONDON GATWICK At 45km / 27.96 miles

  • By plane

    LONDON HEATHROW At 35.53km / 22.08 miles

  • By plane

    LONDON LUTON At 75.16km / 46.7 miles

  • By car

    ISLE OF DOGS At 0.5km / 0.31 miles

  • By car

    THURROCK At 20km / 12.5 miles

  • By train

    GREENWICH At 3km / 1.88 miles

  • By train

    LIMEHOUSE At 2km / 1.25 miles

GPS:51.50734, -0.007135

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom with walk in power shower. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews for
ibis London Docklands Canary Wharf

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,058 reviews

TripAdvisor Rating 4.0/5

1,054 reviews

Family visit

Customer review rating 4.0/5

John Families - 09/01/2022 Confirmed reviews ALL

As ever a good stay . Two points -- no spare pillows . Website said 'take away breakfast only' but as we left there seemed to be full breakfast on offer

Great breakfast, lovely staff

Customer review rating 4.5/5

Sma Couples - 06/01/2022 Confirmed reviews ALL

Good location for access to Canary Wharf and surrounding area. Staff were very helpful and friendly, our room was clean and extra towels and pillows provided when requested. Spacious shower with plentiful hot water. The room was quite warm despite it being December with no cooling function on the AC unit but not too bad. The staff member on duty for breakfast (French gentleman) was lovely and very helpful. Overall a great stay

Customer review rating 3.0/5

Anonymous Couples - 03/01/2022 Confirmed reviews ALL

The hotel is in a good location. However the room itself wasn't great. The fan/ac didn't qork. The handle on toilet had to be pushed up before flushing and also had a sewage kind of smell when flushing. Was not the best experience

Good location, clean room and friendly staff.

Customer review rating 4.5/5

S C. Friends - 03/01/2022 Confirmed reviews ALL

Our stay was great. The staff were very welcoming and friendly. The rooms were spotless, there was a slight sewer smell in the shower that went after a while. The hotel is a short walk from Canary Wharf and the Blackwall Dlr station. The only thing missing from you our stay was the evening meals! Overall I would recommend.

O2 Stopover

Customer review rating 5.0/5

Steve L. Couples - 29/12/2021 Confirmed reviews ALL

Nice clean modern hotel with excellent staff. Breakfast was plentiful, hot and varied.

Dear STEVE L., We very much appreciate your comments regarding your stay at the ibis London Docklands Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Assistant General Manager

It is ok

Customer review rating 2.0/5

Andy Couples - 28/12/2021 Confirmed reviews ALL

For the price Ibis asks it was disappointing. Dirty carpet in the room. Room was not clean. Someone’s masks was behind the bench - definitely no one even looked there or tried to clean. Was a hair in the breakfast - put me off to finish it. No, unfortunately, it is not good

Dear ANDREI B., Thank you for taking the time to tell us about your experience at the ibis London Docklands Canary Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francesca

Convenient value

Customer review rating 4.0/5

Mike H. Couples - 21/12/2021 Confirmed reviews ALL

Very well located for our requirements and competitively priced. Room was well laid out but extra pillows and towels would have been useful. I’m sure we could have asked if required. Only downside was an unpleasant odour from the bathroom drains. Not sure if it was mainly the sink or shower but a temporary block of the overflow and leaving the plug in with some water alleviated it slightly. Just had to make sure that the door stayed shut when not in use. No-one really about upon leaving but Room 208 if anyone wants to check!

Good location for the o2

Customer review rating 4.5/5

Carl B. Couples - 20/12/2021 Confirmed reviews ALL

Quick check in, helpful staff, nice breakfast

It’ll Do

Customer review rating 3.5/5

Anonymous Business - 18/12/2021 Confirmed reviews ALL

The location was good. The room was good but not great. The bed was not very comfortable. Elevator looked like it was from the 1900s. There was a TV but not many Tv Chanels. Staff were great. To summarised was great but wasn’t bad. Could be improved for the price

Great to come back

Customer review rating 4.5/5

Margaret Business - 17/12/2021 Confirmed reviews ALL

Having been at this hotel pretty much weekly pre COVID this was my first visit in two years. It was still as I remember it - friendly, comfortable and just great! Even provided food at a late hour due to my circumstances.

Good stay

Customer review rating 4.5/5

Dee Solo - 17/12/2021 Confirmed reviews ALL

At check-in, evening/night staff was very courteous. However, when I got to the room on the 4th floor, it smelt really bad (musty), bad enough that I asked to have another room. The desk assistant was very nice and did switch my room with no trouble. The desk staff were all very nice, I had a package due and asked if it had arrived several times, and the staff always did a thorough look. When it finally arrived (days late), one of the desk staff notified me when she saw me. Very pleasant stay.

Well located, clean and good parking

Customer review rating 3.5/5

Nick H. Business - 14/12/2021 Confirmed reviews ALL

Good experience although breakfast not as good as it used to be.

Pleasant stay.

Customer review rating 4.0/5

Peter M. Couples - 12/12/2021 Confirmed reviews ALL

Arrived early, but were able to be checked in straight away. Room clean, bed comfortable,( got two extra pillows from reception), shower good.Breakfast was basic but acceptable. Helpful staff.

Customer review rating 5.0/5

Dawn M. Couples - 11/12/2021 Confirmed reviews ALL

We have stayed several times central for everything. Staff brilliant good value for money thank you

Well located - friendly knowledgeable staff

Customer review rating 4.5/5

Elfiepumpkin Couples - 11/12/2021 Confirmed reviews ALL

On arrival, we were greeted and offered help with directions and tube services etc, and at a later time we it was no trouble to get some more pillows! Parking rate if staying at the hotel is half-price and a clean and safe car park. Room was clean and well thought out and modern. One of the best showers we've ever had in a hotel, very hot, and very powerful! Great breakfast, good selection. Would recommend and would stay again.

Good location, poor sound insulation

Customer review rating 3.0/5

Jim B. Business - 10/12/2021 Confirmed reviews ALL

Room was okay, bed comfy however road noise was not acceptable and I expected far better sound proofing from the main road outside. This resulted in a very disturbed nights sleep and will prevent me from stopping there again.

Comfortable stay

Customer review rating 5.0/5

Emma Couples - 10/12/2021 Confirmed reviews ALL

Comfortable stay, easy check in, good breakfast

Clean and well located

Customer review rating 5.0/5

Conor O. Business - 08/12/2021 Confirmed reviews ALL

Superb location and great value .All Staff were extremely helpfull .Brian the manager on duty is very professional. Will stay there again shortly.

Great staff

Customer review rating 5.0/5

Giuseppe Business - 08/12/2021 Confirmed reviews ALL

Brian and his team are all fantastic

Great Location, amazing price

TripAdvisor rating 5.0/5

sle65 08/09/2021 TripAdvisor review

I won't be able to answer the rest of this survey personally as I booked a room at this hotel for my daughter and her friend to stay at after graduation celebrations. I was very pleased with the location, the price and especially the email communication from the General Manager Brian Opauka. The girls appreciated being able to check-in from 2pm - to get ready for the night ahead! And the very generous midday check out the following day.

Dear Sle65, Thank you for taking the time to share your experience and I am pleased to read that we were able to assist your daughter to ensure she was looked after whilst staying. I do hope we will have the opportunity to welcome you/and or your daughter back in the near future. Kind regards, Brian Opauka

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