ibis London Docklands Canary Wharf 3 stars

Customer review rating (ALL Rating) 4.0/5 585 reviews

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ibis London Docklands Canary Wharf - Image 1
ibis London Docklands Canary Wharf - Image 2
ibis London Docklands Canary Wharf - Image 3
ibis London Docklands Canary Wharf - Image 4
1, Baffin Way, Off Preston Road, E14 9PE LONDON, United Kingdom

Description

Hotel extras

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin SweetRoom by ibis

Photo out of - Twin SweetRoom by ibis

Featuring the latest colours, premium materials and softer, more cocooning furnishings. Comfort : Two single SweetBeds with ensuite bathroom and desk. Connected : free high-speed wifi. Large 32-inch flat screen TV, and unique USB charging hub.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Triple Rooms are available with 1 Double bed and 1 sofabed, suitable for three adults. This is the best choice for those who travel in the company of friends or with the family

Max. number of persons
3
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis London Docklands Canary Wharf

1, Baffin Way, Off Preston Road
E14 9PE LONDON
United Kingdom

GPS:51.50734, -0.007135

Telephone
Fax +44 20 7987 5916
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 87 rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • 87 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Danish
  • English
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • On site
  • Outdoor parking
  • Private
  • 44 parking spaces
  • Parking opened 24/7

  • Parking pricing: 19.10 € 16 GBP Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

FOGGS

Photo out of - FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
30
Accessibility
Accessible service
1, Baffin Way, Off Preston Road, E14 9PE London, United Kingdom
Telephone +44 20 7517 1100

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  585 reviews

Customer review rating 3.5/5

Elvia J. Business - Confirmed reviews ALL

Dear Guest, Thank you for your continued support and for sharing your feedback. We’re pleased to hear that you enjoyed the spacious room, comfortable bed, and a good night’s sleep. However, we sincerely apologise for the carpet condition and the unpleasant drainage smell. Your comments will be shared with our team for improvement. We appreciate your loyalty and hope to welcome you back for a more comfortable stay. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 3.0/5

Lauren P. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We’re pleased you found our location convenient for the DLR and Canary Wharf. However, we sincerely apologise for the issues you experienced with the room cleanliness, bedding, and bathroom noise. Your comments are important to us and will be shared with the relevant teams for improvement. We hope to have the opportunity to provide you with a more comfortable stay in the future. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.0/5

Lindsay G. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback. We’re delighted to hear that our Saturday evening team made your visit to London enjoyable and assisted you with arranging a taxi. Your kind words will be shared with the team. Please don’t apologise; it was our pleasure to assist you, and we hope you had a fantastic time at the concert! Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.5/5

Jane D. Friends - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your overnight stay and found our location convenient for visiting The O2. It is also lovely to know that you appreciated the cleanliness of the hotel. We look forward to welcoming you back for another comfortable stay. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 2.0/5

Naomi C. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret that your stay did not meet your expectations. We apologise for the inconvenience caused by the lack of knowledge demonstrated by our team and for your concerns regarding the room layout. Your comments are important to us, and we will share them with the relevant teams to identify areas for improvement and enhance our guest experience. Kind regards, Anandha Krishnan Assistant General Manager

Dear Guest, Thank you for your continued support and for sharing your feedback. We’re pleased to hear that you enjoyed the spacious room, comfortable bed, and a good night’s sleep. However, we sincerely apologise for the carpet condition and the unpleasant drainage smell. Your comments will be shared with our team for improvement. We appreciate your loyalty and hope to welcome you back for a more comfortable stay. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 3.0/5

Lauren P. Business - Confirmed reviews ALL

It was fine - location easy for the DLR and 15 mins walk to Canary Wharf. But the rooms are tired, carpets quite heavily stained. Bedding smelled fusty and bathrooms so loud that next door woke me up in the night with the toilet flush.

Dear Guest, Thank you for sharing your feedback. We’re pleased you found our location convenient for the DLR and Canary Wharf. However, we sincerely apologise for the issues you experienced with the room cleanliness, bedding, and bathroom noise. Your comments are important to us and will be shared with the relevant teams for improvement. We hope to have the opportunity to provide you with a more comfortable stay in the future. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.0/5

Lindsay G. Friends - Confirmed reviews ALL

The evening team on Saturday 10th very good. 3 girls having a trip to London for a concert and the team helped us get taxi and dealt with us in a professional way. I apologise if we were annoying!

Dear Guest, Thank you for your lovely feedback. We’re delighted to hear that our Saturday evening team made your visit to London enjoyable and assisted you with arranging a taxi. Your kind words will be shared with the team. Please don’t apologise; it was our pleasure to assist you, and we hope you had a fantastic time at the concert! Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.5/5

Jane D. Friends - Confirmed reviews ALL

Just a quick overnight stay for o2 boost. Good location nice and clean

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your overnight stay and found our location convenient for visiting The O2. It is also lovely to know that you appreciated the cleanliness of the hotel. We look forward to welcoming you back for another comfortable stay. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 2.0/5

Naomi C. Solo - Confirmed reviews ALL

My stay was disappointing. The hotel staff had poor knowledge of the hotel and the room layout is bad for such a small room.

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret that your stay did not meet your expectations. We apologise for the inconvenience caused by the lack of knowledge demonstrated by our team and for your concerns regarding the room layout. Your comments are important to us, and we will share them with the relevant teams to identify areas for improvement and enhance our guest experience. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 5.0/5

Anne F. Solo - Confirmed reviews ALL

Always book this hotel for stays in London. Great service and friendly staff. Good transport links to city airport and Heathrow. Tube and DLR connections.

Dear Guest, Thank you for your continued trust and for choosing our hotel whenever you visit London. We are delighted to know that you appreciate our friendly team, service, and convenient transport links to London City Airport, Heathrow Airport, and the wider city via the Tube and DLR. Your loyalty means a great deal to us, and we look forward to welcoming you back on your next visit. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 1.0/5

Steven H. Couples - Confirmed reviews ALL

The room was freeze and heating wasn’t working. Very bad breeze coming in from a closed window. Smell in the bathroom was unbearable. The staff were good to bring up a small portable heater for the inconvenience as no other rooms were available but overall experience was definitely not impressed one bit.

Dear Guest, Thank you for your feedback. We sincerely apologise for the issues with the heating, window draught, and bathroom odour. While we’re glad our team provided a portable heater, we understand this did not meet your expectations. Your comments have been noted, and we will address these concerns with the relevant team. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.5/5

Stuart A. Families - Confirmed reviews ALL

Stayed ahead of a concert at 02. Very easy

Dear Guest, Thank you for your feedback. We are delighted that you enjoyed our convenient location and comfortable stay ahead of your concert at The O2. We look forward to welcoming you back. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.5/5

Martin H. Friends - Confirmed reviews ALL

Staff friendly and helpfull. Rooms clean.

Dear Guest, Thank you for your kind review. We are pleased to hear that you enjoyed our convenient location, friendly and helpful staff, and clean rooms. We look forward to welcoming you again. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 5.0/5

Brett M. Friends - Confirmed reviews ALL

I’ve stayed here various times and have always received super friendly and attentive service from the team and management, they truly go above and beyond to ensure the best possible stay. The location is within walking distance of Canary Wharf train station, the rooms are spacious and comfortable, and the lobby area is a lovely space to relax - I highly recommend!

Dear Guest, Thank you for your wonderful feedback and for choosing to stay with us on multiple occasions. We’re delighted to hear that our team and management have consistently provided friendly and attentive service. It’s fantastic to know you enjoy our location, spacious rooms, and lobby area. Your recommendation means a lot to us, and we look forward to welcoming you back again soon. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 0.5/5

Phil B. Business - Confirmed reviews ALL

Booked for 3 nights, stayed for 1, the smell in the room was intolerable, to the extent that I could not use the bathroom. Logged with reception on departure.

Dear Guest, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the unacceptable odour you experienced in your room, particularly in the bathroom. We fully understand the impact this had on your stay and regret that we did not meet the standards you expected from us. We appreciate you bringing this matter to our attention and have shared your feedback with the relevant team for immediate review and follow-up. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.5/5

Nicola O. Families - Confirmed reviews ALL

Clean rooms, good value breakfast, but it was the staff that made it a pleasant stay. They were polite, helpful and friendly.

Dear Guest, Thank you for your kind feedback. We are delighted you enjoyed the clean rooms, breakfast, and especially the friendly and helpful service from our team. We look forward to welcoming you again. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 5.0/5

Andy B. Solo - Confirmed reviews ALL

Good Ibis hotel elevated above good by excellent & friendly service from all members of staff including the managers Dayana

Dear Guest, Thank you for your valued feedback. We are delighted to know that you enjoyed your stay and experienced excellent, friendly service from our team. We are especially pleased that Dayana, our Manager, contributed to your positive experience. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.0/5

Natalie W. Families - Confirmed reviews ALL

My experience overall was very good, staff were friendly and very helpful. My only upset was that the only way in the front door with a pram was walking through the smoking area, this wasn’t ideal for arriving with a toddler

Dear Guest, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and found our team friendly and helpful. We sincerely apologise for the inconvenience caused by the access route with your pram, particularly when travelling with a toddler. We appreciate you bringing this to our attention and will review this with the relevant team. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 3.5/5

Francis S. Solo - Confirmed reviews ALL

Clean room, fast check in/out, friendly staff, uncomplicated baggage storing. Toilet paper: too thin Plumbing: heat of water not constant, burning danger Free water in the lobby: mostly empty or no clean glasses Noises from the lobby are too loud in the ground floor rooms. Unnecessary use of AC in the room after cleaning.

Dear Guest, Thank you for your feedback. We’re pleased you found the room clean, our team friendly, and the check-in/out and luggage storage convenient. We’re sorry for the issues you experienced with the water temperature, lobby water station, noise, toilet paper, and air conditioning. Your comments have been shared with the relevant teams for improvement. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 1.0/5

Tonya L. Business - Confirmed reviews ALL

I would not recommend staying at this hotel. No washcloths provided, different outlet in bathroom I was not prepared for, small room. Bedding was dirty/stained, carpet was dirty.

Dear Guest, Thank you for sharing your feedback. We sincerely apologise that the cleanliness, room size, and bathroom facilities did not meet your expectations. We take your comments regarding the bedding and carpet very seriously and will address these points with our housekeeping team to ensure the appropriate action is taken. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 2.0/5

John M. Couples - Confirmed reviews ALL

Nice room , comfy bed ,step in bathroom and bit dangerous, breakfast not much choice, and a bit cold,also had a meal on the evening which was bland and obviously microwaved

Dear Guest, Thank you for sharing your experience with us. We are pleased that you found your room comfortable. We regret that some aspects of your stay fell short of expectations, particularly the bathroom step, breakfast and evening meal. Your feedback has been noted and will be discussed with the relevant teams as part of our ongoing efforts to improve our guest experience. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 3.0/5

Richard C. Families - Confirmed reviews ALL

Room furnishings, bed comfort and shower were OK but the breakfast (quality and choice of food) was very poor

Dear Guest, Thank you for your feedback. We’re pleased you enjoyed the comfortable bed and quiet location. We’re sorry the breakfast did not meet your expectations. Please be assured that we take your comments seriously and will share them with our team for improvement. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.0/5

Charlie S. Solo - Confirmed reviews ALL

A good location to attend a concert at O2 arena, near Canary Wharf with access to dining and shops! Hotel was nice and had good amenities like a Starbucks bar downstairs, however the room was cleaned at inconvenient times- e.g very late in the afternoon or early in the morning. I also found an empty bottle lying in the corner from the previous guest! Besides this the room was for the most part clean and comfortable and spacious for London.

Dear Guest, Thank you for your feedback. We are pleased you enjoyed our convenient location, comfortable rooms, and amenities. We sincerely apologise for the housekeeping timing and the missed bottle in your room. Your comments have been shared with our team for improvement. We hope to welcome you back soon. Kind Regards, Anandha Krishnan Assistant General Manager

Customer review rating 4.0/5

Christina C. Couples - Confirmed reviews ALL

Staff were fabulous, room and shower great. Breakfast OK.

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed the service from our team and found the room and shower comfortable. We also appreciate your feedback regarding breakfast and will take it on board. Kind Regards, Anandha Krishnan Assistant General Manager

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