ibis London Docklands Canary Wharf 3 stars

Customer review rating (ALL Rating) 4.0/5 533 reviews

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Description

Hotel extras

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

Our accommodation(s)

Hotel location

ibis London Docklands Canary Wharf

1, Baffin Way, Off Preston Road
E14 9PE LONDON
United Kingdom

GPS:51.50734, -0.007135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  533 reviews

TripAdvisor Rating  3.9/5  1,157 reviews

Middle of Nowhere

TripAdvisor rating 3.0/5

Graeme M TripAdvisor review

I stayed here while visiting the O2. It’s not too far from Blackwall DLR station, but in the end I took an Uber rather than the convoluted public transport route. The rooms are reasonable, nothing special but quiet and simple at a reasonable price. Annoyingly they don’t serve evening meals. Nearby there is only one restaurant (an Italian over the road). I ended up going to get something to eat from the small convenience store around the corner. A lacklustre hotel with some wonderful staff.

Dear Graeme, Thank you for taking the time to share your feedback following your stay with us. We’re pleased to hear that you found our rooms quiet and good value, and we’re especially grateful for your kind words about our team — they will be delighted to hear this. We would like to take this opportunity to clarify that while we currently do not offer a full evening restaurant service, we are pleased to share that lunch and dinner options will be launching very soon. In addition, there are several dining options available within a 10-minute walk of the hotel, and our reception team is always happy to recommend nearby restaurants or assist with directions. We appreciate your comments and hope to have the opportunity to welcome you back in the future to enjoy our upcoming offerings. Kind regards, Devika Narula Assistant General Manager

Customer review rating 1.0/5

Hazel S. Business - Confirmed reviews ALL

Hot rooms, hard beds, disgusting carpets and I left with multiple bed bug bites all over my body. It’s safe to say I wouldn’t stay here again!

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and that your stay fell short of expectations. Had these concerns been brought to our reception team during your stay, we would have been more than happy to assist immediately and investigate the matter thoroughly. Please be assured that we take all guest feedback very seriously, particularly when it relates to comfort and cleanliness, and your comments have been shared with the relevant teams for review. We regret that you left feeling dissatisfied and thank you again for bringing this to our attention. Kind regards, Devika Narula Assistant General Manager

Customer review rating 3.5/5

Samantha F. Friends - Confirmed reviews ALL

Was a little out of the way but found it eventually. Bed was comfy and they sorted out an assessable room for me. Breakfast was a bit disappointing. Still a nice visit though.

Thank you for your feedback. We’re glad to hear you found your bed comfortable and that we could assist with an accessible room. I’m sorry that breakfast did not meet your expectations, and your comments have been shared with our team to help improve the experience. We’re pleased you still enjoyed your visit and hope to welcome you back again soon. Kind regards, Devika Narula Assistant General Manager

Customer review rating 2.5/5

Marcellus V. D. B. Business - Confirmed reviews ALL

Despite a great breakfast experience the amount being charged versus the experience there is a serious disconnect

Dear Marcellus, Thank you for your feedback. We’re glad to hear you enjoyed your breakfast experience. We appreciate your comments regarding the value and condition of the property and will share these with the relevant teams as we continuously look for ways to improve. Your input is very important to us, and we hope to have the opportunity to provide a better overall experience on your next visit. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.5/5

Lea J. Couples - Confirmed reviews ALL

Very friendly stuff, nearby train station

Dear Lea, Thank you for your kind feedback. We’re delighted to hear you found our staff very friendly and appreciated our convenient location near the train station. We look forward to welcoming you back soon. Kind regards, Devika Narula Assistant General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 795 reviews 8.9/10 Location
  • 1,202 reviews 5.7/10 Room
  • 1,178 reviews 8.6/10 Service
  • 23 reviews 7.9/10 WiFi
  • 672 reviews 5.2/10 Cleanliness
  • 589 reviews 5.4/10 Comfort
  • 442 reviews 6.9/10 Breakfast
  • 165 reviews 7.9/10 Vibe

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