For the price Ibis asks it was disappointing. Dirty carpet in the room. Room was not clean. Someone’s masks was behind the bench - definitely no one even looked there or tried to clean. Was a hair in the breakfast - put me off to finish it. No, unfortunately, it is not good

Very well located for our requirements and competitively priced. Room was well laid out but extra pillows and towels would have been useful. I’m sure we could have asked if required. Only downside was an unpleasant odour from the bathroom drains. Not sure if it was mainly the sink or shower but a temporary block of the overflow and leaving the plug in with some water alleviated it slightly. Just had to make sure that the door stayed shut when not in use. No-one really about upon leaving but Room 208 if anyone wants to check!

Quick check in, helpful staff, nice breakfast

The location was good. The room was good but not great. The bed was not very comfortable. Elevator looked like it was from the 1900s. There was a TV but not many Tv Chanels. Staff were great. To summarised was great but wasn’t bad. Could be improved for the price

Having been at this hotel pretty much weekly pre COVID this was my first visit in two years. It was still as I remember it - friendly, comfortable and just great! Even provided food at a late hour due to my circumstances.

At check-in, evening/night staff was very courteous. However, when I got to the room on the 4th floor, it smelt really bad (musty), bad enough that I asked to have another room. The desk assistant was very nice and did switch my room with no trouble. The desk staff were all very nice, I had a package due and asked if it had arrived several times, and the staff always did a thorough look. When it finally arrived (days late), one of the desk staff notified me when she saw me. Very pleasant stay.

Good experience although breakfast not as good as it used to be.

Arrived early, but were able to be checked in straight away. Room clean, bed comfortable,( got two extra pillows from reception), shower good.Breakfast was basic but acceptable. Helpful staff.

We have stayed several times central for everything. Staff brilliant good value for money thank you

On arrival, we were greeted and offered help with directions and tube services etc, and at a later time we it was no trouble to get some more pillows! Parking rate if staying at the hotel is half-price and a clean and safe car park. Room was clean and well thought out and modern. One of the best showers we've ever had in a hotel, very hot, and very powerful! Great breakfast, good selection. Would recommend and would stay again.

Room was okay, bed comfy however road noise was not acceptable and I expected far better sound proofing from the main road outside. This resulted in a very disturbed nights sleep and will prevent me from stopping there again.

Comfortable stay, easy check in, good breakfast

Superb location and great value .All Staff were extremely helpfull .Brian the manager on duty is very professional. Will stay there again shortly.

Brian and his team are all fantastic

I won't be able to answer the rest of this survey personally as I booked a room at this hotel for my daughter and her friend to stay at after graduation celebrations. I was very pleased with the location, the price and especially the email communication from the General Manager Brian Opauka. The girls appreciated being able to check-in from 2pm - to get ready for the night ahead! And the very generous midday check out the following day.