ibis London Docklands Canary Wharf 3 stars

Customer review rating (ALL Rating) 4.0/5 567 reviews

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ibis London Docklands Canary Wharf - Image 1
ibis London Docklands Canary Wharf - Image 2
ibis London Docklands Canary Wharf - Image 3
ibis London Docklands Canary Wharf - Image 4
1, Baffin Way, Off Preston Road, E14 9PE LONDON, United Kingdom

Description

Hotel extras

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin SweetRoom by ibis

Photo out of - Twin SweetRoom by ibis

Featuring the latest colours, premium materials and softer, more cocooning furnishings. Comfort : Two single SweetBeds with ensuite bathroom and desk. Connected : free high-speed wifi. Large 32-inch flat screen TV, and unique USB charging hub.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Triple Rooms are available with 1 Double bed and 1 sofabed, suitable for three adults. This is the best choice for those who travel in the company of friends or with the family

Max. number of persons
3
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis London Docklands Canary Wharf

1, Baffin Way, Off Preston Road
E14 9PE LONDON
United Kingdom

GPS:51.50734, -0.007135

Telephone
Fax +44 20 7987 5916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 87 rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • 87 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Danish
  • English
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • On site
  • Outdoor parking
  • Private
  • 44 parking spaces
  • Parking opened 24/7

  • Parking pricing: 18.65 € 16 GBP Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

FOGGS

Photo out of - FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
30
Accessibility
Accessible service
1, Baffin Way, Off Preston Road, E14 9PE London, United Kingdom
Telephone +44 20 7517 1100

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  567 reviews

Customer review rating 4.5/5

Toni B. Families - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback. We’re delighted you enjoyed the convenient location, clean and comfortable room, helpful service and breakfast selection. We’re pleased you had a smooth and enjoyable stay and look forward to welcoming you back again. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 5.0/5

Andrew W. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We’re delighted you enjoyed our convenient location, comfortable bed, and good shower. We look forward to welcoming you again! Kind regards, ANANDHA KRISHNAN Assistant General Manager

Customer review rating 1.5/5

Lewis G. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location convenient. We sincerely apologise that your room was not ready upon arrival, despite you arriving after the scheduled check-in time. We also regret to hear about the overcharge at Starbucks. We understand how disappointing this must have been and will raise both matters with the relevant teams for review. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a smoother experience in the future. Kind regards, Devika Narula Assistant General Manager

Customer review rating 1.0/5

Taneja T. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that your stay was okay, but we sincerely apologise for the difficulties you experienced when trying to arrange prepayment for your niece. We’re particularly sorry that your emails were not responded to and that your calls were not successfully connected. This is certainly not the level of communication or service we aim to provide, and we will be reviewing this with the relevant teams. We appreciate you bringing this to our attention and hope we may have the opportunity to restore your confidence in us in the future. Kind regards, Devika Narula Assistant General Manager

Customer review rating 5.0/5

Gagan T. Business - Confirmed reviews ALL

Dear Gagan, Thank you for your kind words! We’re delighted to hear that Usha and the team were friendly and helpful. We truly appreciate your feedback and look forward to welcoming you again. Kind regards, Devika Narula Assistant General Manager

Dear Guest, Thank you for your lovely feedback. We’re delighted you enjoyed the convenient location, clean and comfortable room, helpful service and breakfast selection. We’re pleased you had a smooth and enjoyable stay and look forward to welcoming you back again. Kind regards, Anandha Krishnan Assistant General Manager

Customer review rating 5.0/5

Andrew W. Business - Confirmed reviews ALL

Very well located for Canary Wharf, very comfortable bed, good shower, etc.

Dear Guest, Thank you for your kind feedback. We’re delighted you enjoyed our convenient location, comfortable bed, and good shower. We look forward to welcoming you again! Kind regards, ANANDHA KRISHNAN Assistant General Manager

Customer review rating 1.5/5

Lewis G. Friends - Confirmed reviews ALL

The location was good but I was over charged at Starbucks in the hotel and when arrived after the check in time the room was not ready

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location convenient. We sincerely apologise that your room was not ready upon arrival, despite you arriving after the scheduled check-in time. We also regret to hear about the overcharge at Starbucks. We understand how disappointing this must have been and will raise both matters with the relevant teams for review. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a smoother experience in the future. Kind regards, Devika Narula Assistant General Manager

Customer review rating 1.0/5

Taneja T. Friends - Confirmed reviews ALL

Stay was ok but the real issue was communication. I wanted to prepay for the hotel as it was for my niece. I was told to email for the payment link which I did twice and no response. I kept calling through to the hotel and it would either disconnect or they would put me through but I always ended up being put through to a survey! Based on the terrible communication I would not book here again.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that your stay was okay, but we sincerely apologise for the difficulties you experienced when trying to arrange prepayment for your niece. We’re particularly sorry that your emails were not responded to and that your calls were not successfully connected. This is certainly not the level of communication or service we aim to provide, and we will be reviewing this with the relevant teams. We appreciate you bringing this to our attention and hope we may have the opportunity to restore your confidence in us in the future. Kind regards, Devika Narula Assistant General Manager

Customer review rating 5.0/5

Gagan T. Business - Confirmed reviews ALL

Usha and others were helpful.

Dear Gagan, Thank you for your kind words! We’re delighted to hear that Usha and the team were friendly and helpful. We truly appreciate your feedback and look forward to welcoming you again. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.5/5

Jana K. Families - Confirmed reviews ALL

The location is very convenient and the neighbourhood is calm. The room was comfortable and the breakfast matched my preference - natural yoghurt, fresh fruits, müsli, tasty coffee and freshly baked bread.

Dear Guest, Thank you for your kind feedback. We’re pleased you enjoyed our convenient location, peaceful surroundings, comfortable room and breakfast selection. We look forward to welcoming you back again. Kind regards, Anandha Krishnan Hotel Team Leader

Customer review rating 5.0/5

Melanie W. Friends - Confirmed reviews ALL

nice clean room at great velue.

Thank you for your kind feedback. We’re delighted you enjoyed the clean room and found it to be great value. We look forward to welcoming you again. Devika Narula Assistant General Manager

Customer review rating 3.5/5

Gabrielle W. Friends - Confirmed reviews ALL

Easy check in and check out, good location. Simple hotel but does what it needs to do.

Thank you for your positive feedback. We’re pleased you enjoyed the convenient location and smooth check-in and check-out. We hope to welcome you again soon. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.0/5

Glenn G. Couples - Confirmed reviews ALL

Although this hotel is not well situated for anyone with mobility issues, the staff are absolutely fantastic. We had a minor issue with our room but this was corrected without fuss and we received complimentary breakfast as compensation. Coffee was made for us at almost 1am - after a big day of travelling this felt like the kindest gesture. They are all so friendly and professional and should be recognised for their efforts.

Thank you for your wonderful and thoughtful feedback. We’re delighted our team made you feel so welcome and that we were able to resolve the issue with your room promptly. Your kind words about our friendly and professional staff, especially the late-night coffee, mean a great deal to us. We’ll be sure to share your appreciation with the team. Kind regards, Devika Narula Assistant General Manager

Customer review rating 5.0/5

Leandro C. G. Families - Confirmed reviews ALL

Great stuff attention from Anandha, Sabina and some other person which works at late evenings Comfortable rooms and easy to reach Canary Wharf

Thank you for your lovely feedback. We’re delighted to hear that Anandha, Sabina, and the rest of our evening team provided great service and attention. We’ll be sure to share your kind words with them. Kind regards, Devika Narula Assistant General Manager

Customer review rating 3.0/5

Keith B. Couples - Confirmed reviews ALL

Ibis Baffin Way Canary Wharf. Pros: Staff were very good and helpful I can not fault them 5 stars for the staff. Breakfast was typical and was very good. Cons: room had leak damage from above which had been poorly repaired and untidy. The room could have been a bit cleaner. The net curtain was hanging off at one end. The evening meal menu was very limited and expensive for what you received. Breakfast plates were not off a suitable size for adults they were small plates you would have to eat a cake or sandwich off. The Tv was rubbish picture kept breaking up and a lot of curfuffle to operate. Drinks are not cheap a double rum and coke £13:50 went out and bought a bottle for £16 enough for a dozen or more drinks. The location although in Canary Wharf the area was grubby. Make sure you learn where the transport hubs are before booking. The hotel could make this information available as a service if you are unaware where to go it could prove frustrating. I do not think that I would book here again.

Dear Guest, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our staff helpful and enjoyed the breakfast. We’re sorry that the condition of your room and other aspects of your stay did not meet expectations. Your comments have been shared with the relevant teams for review and improvement. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.0/5

Hunor C. B. Business - Confirmed reviews ALL

The bed was comfortable, and it wasn’t too noisy considering how close the hotel is to the street. The toiletries were nice, although unfortunately no towel was provided. There was also a good selection of options at breakfast.

Dear Guest, Thank you for your feedback. We’re pleased you enjoyed the comfortable bed, quiet room, toiletries, and good breakfast selection. We sincerely apologise that a towel was not provided and appreciate you bringing this to our attention. We will share this with our housekeeping team to prevent it from happening again. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.0/5

Tracy A. Families - Confirmed reviews ALL

Can't complain about the hotel. Handy position, lovely staff, really good breakfast. Room exactly as expected for the price.

Dear Guest, Thank you for your lovely feedback. We’re delighted you enjoyed our convenient location, friendly staff, and breakfast. It’s great to hear that the room met your expectations, and we hope to welcome you back again soon. Kind regards, Devika Narula Assistant General Manager

Customer review rating 5.0/5

Melanie W. Families - Confirmed reviews ALL

Staff were lovely room was just right we had lunch and it was lovely Breakfast was yummy as well all in all a lovely experience for my daughters birthday xx

Thank you for your lovely feedback. We’re delighted you and your daughters enjoyed the room, lunch, and breakfast, and that we could be part of a special birthday celebration. We’re so pleased you had a wonderful experience and hope to welcome you back again soon. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

On one day of our stay our room was not cleaned or given clean towels. We spoke with the front desk and they provided us with clean towels.

Thank you for your feedback. We apologise that your room was not serviced and that fresh towels were not provided on one day of your stay. We’re pleased our front desk team was able to assist promptly, and we appreciate your understanding. Kind regards, Devika Narula Assistant General Manager

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed a relaxing stay, cleanliness of the room was not ideal. Flooring was stained in one of our rooms and the light switch in another has lipstick on it. Breakfast was incredibly underwhelming. The cheese was dried out, eggs were empty, guy was going grey because it had been out so long and ham was drying out. Needs worked out as not acceptable given that it cost £15

Thank you for sharing your feedback. We’re pleased you enjoyed a relaxing stay, but we sincerely apologise that the cleanliness of the rooms and the quality of breakfast did not meet our usual standards. Your comments regarding the stained flooring, light switch, and breakfast items have been noted and will be shared with the relevant teams for immediate attention. We also appreciate your feedback regarding the breakfast value. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.5/5

Ignatius C. Families - Confirmed reviews ALL

Located in the Docklands, the hotel is a few minutes walk to the DLR stations of East India and Blackwall providing connectivity to the London Rail network... Would recommend staying here if doing business in the Canary Wharf area.. Staff were extremely friendly and accommodating. Rooms (Double Standard) were value for money.

Dear Guest, Thank you for your wonderful feedback. We’re delighted you enjoyed our convenient location, friendly and accommodating team, and the value of our rooms. We truly appreciate your recommendation and look forward to welcoming you back. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.0/5

Jane M. Solo - Confirmed reviews ALL

Good location and price. Room needs some attention as it was showing its age. The bed was very comfortable

Dear Guest, Thank you for your feedback. We’re pleased you found our location and pricing convenient, and that you enjoyed the comfort of the bed. We apologise that the room was showing signs of age and appreciate your comments, which will be shared with our team. Kind regards, Devika Narula Assistant General Manager

Customer review rating 3.0/5

Jamila D. Families - Confirmed reviews ALL

Well located and efficient luggage storage, only issue was the exhaust in the bathroom was poor causing the whole room to smell damp for majority of the stay

Dear Guest, Thank you for your feedback. We're pleased to hear you found our location convenient and the luggage storage efficient. We appreciate you bringing the bathroom ventilation issue to our attention, and we'll have it inspected to improve the experience for future guests. Kind regards, Devika Narula Assistant General Manager

Customer review rating 4.0/5

John H. Solo - Confirmed reviews ALL

Stayed for 3 nights on my own to visit friends in London. Everything (as usual) was in order. Clean room, comfortable bed, good service

Dear Guest, Thank you for your kind review and for choosing to stay with us again. We're delighted to hear that you had another enjoyable stay and that you found your room clean, the bed comfortable, and our service to your satisfaction. We look forward to welcoming you back on your next visit to London. Kind regards, Devika Narula Assistant General Manager

Other web-users rate our hotel

  • 802 reviews 8.9/10 Location
  • 1,224 reviews 5.9/10 Room
  • 1,329 reviews 8.6/10 Service
  • 23 reviews 8/10 WiFi
  • 708 reviews 5.4/10 Cleanliness
  • 566 reviews 5.7/10 Comfort
  • 448 reviews 6.3/10 Breakfast
  • 287 reviews 6.9/10 Value

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