ibis London Docklands Canary Wharf 3 stars

Customer review rating (ALL Rating) 4.0/5 520 reviews

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ibis London Docklands Canary Wharf - Image 1
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1, Baffin Way, Off Preston Road, E14 9PE LONDON, United Kingdom

Description

Hotel extras

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

Our accommodation(s)

Hotel location

ibis London Docklands Canary Wharf

1, Baffin Way, Off Preston Road
E14 9PE LONDON
United Kingdom

GPS:51.50734, -0.007135

Telephone
Fax +44 20 7987 5916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  520 reviews

TripAdvisor Rating  3.9/5  1,155 reviews

Customer review rating 5.0/5

Maisie F. Families - Confirmed reviews ALL

Our room was clean and quite big, and breakfast in the morning was lovely. And it was nicely located.

Dear Maisie F., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the cleanliness and size of your room, as well as our breakfast offerings and location. Your feedback is greatly appreciated. Best regards, ibis London Docklands Canary Wharf

Customer review rating 2.0/5

Oliver I. Business - Confirmed reviews ALL

No room heating, dreadful smell, plug not working. Staff were fine, and changed the room, but something is clearly lacking here.

Dear Oliver I., Thank you for your feedback regarding your recent stay. I sincerely apologize for the maintenance issues you experienced, including the heating and odor concerns. While I appreciate your acknowledgment of our staff's efforts, your comments will be taken into consideration for future improvements. Best regards, ibis London Docklands Canary Wharf

Customer review rating 4.0/5

Drude N. Business - Confirmed reviews ALL

all well, as one would expect from an Ibis

Dear Drude N., Thank you for your positive feedback. We are delighted to hear that your experience met your expectations. It is our goal to provide consistent quality to all our guests, and your kind words affirm our efforts. Best regards, ibis London Docklands Canary Wharf

Customer review rating 2.5/5

Antony L. Families - Confirmed reviews ALL

Stayed here due to its location close to the O2 and the ability to park here; have stayed here before but not for a few years. Upon arrival, I parked my car and walked around to Reception and was greeted by a massive dead rat lying in the hotel’s car park. I tried to check in ahead of the 3pm time but was told that this could only be done for £25 and there was no exception, so I reluctantly paid. The hotel lobby is nice and modern but my twin room was fairly tired and in need of some TLC. It’s very much a budget hotel but without the budget price as I paid over £160 for 1 night (a Saturday night) on a non-refundable deal through the Accor app.

Dear Antony L., Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your positive comments about our location and the modern lobby. However, I am truly sorry to hear about your experience with the cleanliness of the car park and the condition of your room. Please rest assured that we take such matters seriously as they are essential to providing a comfortable stay. Regarding the early check-in policy, we strive to accommodate our guests' needs while maintaining operational efficiency, which sometimes necessitates a fee. I understand that this may not have met your expectations, and I appreciate your understanding in this regard. Your feedback is invaluable to us, and we will ensure it is communicated to our team for their consideration as we continuously seek to improve our services. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future for a more pleasant experience. Best regards, ibis London Docklands Canary Wharf

Customer review rating 2.5/5

Mike N. Couples - Confirmed reviews ALL

Staff were all very friendly and helpful. The room itself was very tired and in need of a refresh ,bathroom was very poor and the. Carpet adjacent to the bathroom was really poor.

Dear Mike N., Thank you for taking the time to share your feedback. We appreciate your kind words regarding our location and staff. However, we regret to hear that your accommodations did not meet your expectations. Your comments about the room and bathroom condition will be taken into consideration as we continually strive to improve. Kind regards, ibis London Docklands Canary Wharf

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Other web-users rate our hotel

  • 777 reviews 8.8/10 Location
  • 1,186 reviews 5.7/10 Room
  • 1,099 reviews 8.3/10 Service
  • 24 reviews 6.8/10 WiFi
  • 650 reviews 5.2/10 Cleanliness
  • 588 reviews 5.4/10 Comfort
  • 428 reviews 6.7/10 Breakfast
  • 157 reviews 7.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.