ibis London Docklands Canary Wharf 3 stars

Customer review rating (ALL Rating) 4.2/5 892 reviews

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ibis London Docklands Canary Wharf - Image 1
ibis London Docklands Canary Wharf - Image 2
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1, Baffin Way, Off Preston Road, E14 9PE LONDON, United Kingdom

Description

Hotel extras

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

Our accommodation(s)

Hotel location

ibis London Docklands Canary Wharf

1, Baffin Way, Off Preston Road
E14 9PE LONDON
United Kingdom

GPS:51.50734, -0.007135

Telephone
Fax +44 20 7987 5916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  892 reviews

TripAdvisor Rating  4.0/5  1,135 reviews

Car stolen from carpark

TripAdvisor rating 1.0/5

Andy T TripAdvisor review

Careful with this location, my car was stolen from the carpark at this hotel. The general manager has been help getting the CCTV for the Met Police. ANPR only & I can’t get this information either. The keys were in the room & locked away, not sure how they were scanned.

Dear ibis Guest, We are very sorry for your encountered and we are doing our utmost to have this issue resolved as per communication directly with the hotel. Kind regards, Francesca

Comfortable & welcoming.

TripAdvisor rating 5.0/5

caravanaficionado61 TripAdvisor review

In spite of other terrible, negative reviews we actually had a really good time, for us, it was exactly the right thing in the right place, as we attended a concert at the O2. The booking was done via Booking.com, perhaps not the best idea we've ever had as without Ibis' intervention it could all have gone horribly wrong, but the staff at Ibis went into bat on our behalf and got it sorted, so, top marks for that team, we really appreciate it! Our room was compact and bijou, BUT, it suited our needs perfectly. The bed was so comfortable, we got the best nights' sleep away from home that we've ever had. The breakfasts here are very good, all buffet fashion so you help yourself, but there is ample choice of fare from cereals, fruit, yoghurt, pastries, juice, toast to a full cooked breakfast, all of it fresh and very tasty! As I said at the top of this review, this is our experience, and I can only speak as I find, but we will happily come back when we need to, even if it's just for another weekend without going to the O2!!

Dear ibis Guest, Thank you for taking the time to give us your feedback which is much appreciated. I am pleased to read you had an enjoyable experience and your comment to return is much appreciated. We look forward to welcoming you back in the near future. Kind regards, Brian

Cramped and tired room - overpriced

TripAdvisor rating 2.0/5

simezzz Couples - TripAdvisor review

The room was quite cramped but what struck us immediately was the smell coming from the bathroom which was like a blocked drain. There was also a constant sound coming from the vent (video attached). The bathroom was limited in terms of what was offered - a flannel would have been appreciated and a shower cap (again what you would expect for a room priced at this level). The toilet was not properly cleaned (there was a hair on the seat). The room in general was very tired looking: 1. Paint peeling on the door frame 2. Screw holes on the wall 3.Stained carpet 4. Plug at floor level didn’t work 5. Stain on curtain 6. Sticker mark on mirror The fan in the room did not provide any cool air - only a slight draft of warm air (it was cooler in the corridor outside) Overall our experience at IBIS London Docklands was disappointing and we did not feel that the room was good value at £249 per night and therefore did not meet our expectations. Had it been priced at around £150 we wouldn’t have been so disappointed.

Dear ibis Guest, All feedback is important to us and thank you for taking the time to address the issues in order for us to get on top of these items you have mentioned; thank you! Rest assured the room in which you stayed will be visited to ensure we improve on any defects in order for us to rectify for any future guests. Once again, thank you for your valued feedback for immediate follow up. Kind regards, Brian

Manager Bryan, you're doing great 👍🏼

TripAdvisor rating 5.0/5

christophlambypie Families - TripAdvisor review

10/10 I would recommend this Ibis Docklands. From the time we walked in, they made us feel so welcome. We had to have a disabled room due to my condition, which was great. Staff were very attentive, especially Victor. had the best sleep ever 😴

Dear ibis Guest, We are delighted to read about your experience and rest assured this will be shared with the team along all other reviews. The team will be pleased to read you were looked after and had a comfortable and enjoyable stay. It will be our pleasure we welcome you back in the near future. Kind regards, Francesca

Was ok

Customer review rating 3.5/5

Spencer A. Solo - Confirmed reviews ALL

2 night stay for a concert I was attending at the o2 arena. 15 minute walk to Canary Wharf tube station. To be honest I thought it was overpriced. Shower was cold one minute then roasting the next. Pillows not very comfortable and the breakfast was nothing special.

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Other web-users rate our hotel

  • 924 reviews 8.7/10 Location
  • 1,302 reviews 5.8/10 Room
  • 1,176 reviews 8.3/10 Service
  • 32 reviews 4.5/10 WiFi
  • 723 reviews 5.4/10 Cleanliness
  • 679 reviews 5.3/10 Comfort
  • 521 reviews 8/10 Breakfast
  • 286 reviews 6.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.