Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 1,919 reviews

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Description

Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

Our accommodation(s)

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Room 1

Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

GPS:51.510794, -0.077606

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KEEPERS KITCHEN AND BAR

Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,919 reviews

Customer review rating 4.5/5

Margaret S. Solo - Confirmed reviews ALL

Dear Margaret, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay with us. It is especially rewarding to know that our high standards and the service provided by our team contributed positively to your experience. We are also pleased that our restaurant made a good impression, and we hope you will have the opportunity to try it during a future visit. We look forward to welcoming you back to the hotel in the near future. Kind Regards, Marlene Oliveira Guest Ambassador Novotel Tower Bridge

Customer review rating 4.5/5

Laurent C. Couples - Confirmed reviews ALL

Dear Laurent C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our rooms comfortable and spacious, and that our breakfast and staff met your expectations. We look forward to welcoming you back in the future. Best regards, Novotel London Tower Bridge

Customer review rating 1.5/5

S M. P. T. Business - Confirmed reviews ALL

Dear P. T., Thank you for sharing your feedback regarding your recent stay. I am sorry to learn that your experience did not meet your expectations. Please rest assured that we take all guest reviews seriously. I would greatly appreciate it if you could provide further details about the aspects of your stay that fell short of expectations, as well as any suggestions on how we could have enhanced your experience. Should you wish to discuss further, please do contact me via email: ma… Best regards, Marlene Oliveira Guest Ambassador Novotel London Tower Bridge

Customer review rating 3.0/5

Pranav B. Families - Confirmed reviews ALL

Dear Pranav B., I appreciate you taking the time to share your feedback. We have acknowledged your email and responded to you directly. We do apologize and we are taking seriously this matter. Kind regards, Marlene Oliveira Guest Ambassador Novotel London Tower Bridge

Customer review rating 3.5/5

Sara N. Friends - Confirmed reviews ALL

Dear Sara N., Thank you for taking the time to share your feedback about your recent stay with us. I am delighted to hear that you enjoyed our service and that our team helped make your visit a pleasant one. I am sorry to learn that your accommodation did not fully meet your expectations. We truly value your comments, as they help us identify opportunities to improve and provide an even better experience for our guests. Regarding the amenities you mentioned, please note that many additional items are available upon request from our Front Desk team, who are always happy to assist 24/7. Should you wish to discuss your feedback in more detail, please feel free to contact me directly at ma… We hope to have the pleasure of welcoming you and your friends back in the near future. Kind regards, Marlene Oliveira Guest Relations Novotel London Tower Bridge

Other web-users rate our hotel

  • 1,746 reviews 9.8/10 Location
  • 1,615 reviews 7.8/10 Room
  • 1,802 reviews 9.2/10 Service
  • 19 reviews 5.4/10 WiFi
  • 941 reviews 8.7/10 Breakfast
  • 811 reviews 7.3/10 Comfort
  • 692 reviews 8.2/10 Cleanliness

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