Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,457 reviews

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ALLSAFE approved hotel

Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel London Tower Bridge

10 Pepys Street
United Kingdom

GPS:51.510794, -0.077606

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,457 reviews

TripAdvisor Rating  4.0/5  3,789 reviews

Certificate of excellence 2023

Great Stay with Friends

Customer review rating 4.0/5

Shy Friends - Confirmed reviews ALL

A very convenient area, comfortable room & helpful staff. We had a great stay!

Dear Shireyl, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

Convenient location

Customer review rating 3.5/5

Mal T. Couples - Confirmed reviews ALL

Great if you are visiting the Tower of London

Dear Malcolm, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Argenis Urdaneta Front Office Manager

Good lunch experience

TripAdvisor rating 4.0/5

roro10000 Solo travel - TripAdvisor review

Very nice service and food at Keepers restaurant within the Novotel Tower Bridge. Good chicken club sandwich. Service was quick. Waiter Khan was particularly helpful and attentive. I enjoyed. It’s a very convient place for a quick lunch in the City or if you are in the hotel.

Dear roro10000, Thank you for dining with us at Keepers restaurant within Novotel Tower Bridge, and for sharing your positive experience! We're delighted to hear that you had a very nice lunch. We're pleased that you found the service and food to your liking, particularly the chicken club sandwich. Providing quick and attentive service is important to us, and we're glad you had a positive experience. A special shoutout to Khan for his helpful and attentive service. We'll be sure to pass on your kind words to him. Whether you're in the City or staying at the hotel, we're delighted that you chose us for your lunch, and we look forward to welcoming you back for more enjoyable dining experiences in the future! Best regards, Argenis Urdaneta Front Office Manager

A great stay, very well located!

Customer review rating 5.0/5

Chellebelle600 Couples - Confirmed reviews ALL

The hotel is well positioned with a hop, skip and a jump from Tower Hill station and a short walk to either The Tower of London or St Katherines Dock. Being able to early check in was a great bonus, the staff were extremely helpful, friendly and polite. The standard room was more than adequate, fairly spacious with all the usual amenities required of a room, it was clean and well kept, comfortable and just what was needed for a one night stay.

Dear Ms. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aleksandra Admin Coordinator

Another Great Stay

Customer review rating 5.0/5

Scott Business - Confirmed reviews ALL

Twice in a few weeks I stayed at the Novotel Tower Bridge for a week and both times was so well looked after. Position in London is excellent as are all of the staff.

Dear Mr. S., Thank you for the excellent review. We're thrilled your time with us was so amazing! At Novotel Tower Bridge we endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Sincerely, Aleksandra Admin Coordinator

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Other web-users rate our hotel

  • 1,850 reviews 9.8/10 Location
  • 1,896 reviews 7.7/10 Room
  • 1,812 reviews 9.1/10 Service
  • 20 reviews 7.7/10 WiFi
  • 1,179 reviews 9/10 Breakfast
  • 781 reviews 8.6/10 Cleanliness
  • 340 reviews 9.1/10 Vibe

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