ibis budget Edinburgh Park 2 stars

Customer review rating (ALL Rating) 4.2/5 1,883 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Less than ten minutes away from Edinburgh Airport

  • Gyle Centre Tram Stop is located just opposite the hotel

  • Unlimited continental buffet breakfast available

  • Enjoy a selection of drinks and snacks at the on-site café

  • Nearby landmarks include Edinburgh Zoo and Royal Highland centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis budget Edinburgh Park

Edinburgh Business Park, 6 Lochside View
EH12 9DH EDINBURGH
United Kingdom

GPS:55.937871, -3.320634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

FRAICHE

24/7 menu approach with hot and cold refreshments (pizza,sandwiches, pastries, etc.) are available whenever you need them

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,883 reviews

TripAdvisor Rating  4.0/5  1,997 reviews

Prima hotel

Customer review rating 4.0/5

Joe Solo - Confirmed reviews ALL

prima hotel

Dear Steve, We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. REgards Rosa

Customer review rating 2.5/5

Lgc Families - Confirmed reviews ALL

Room was like staying in an ikea closet in the showroom. Staff were nice. They charge 7 GBP for a cold meager buffet breakfast. Cereal, rolls, cheese and a ham. They aren’t close to anything so no real choice- so they have you

Dear Liana, Thank you for taking the time to tell us about your experience at the ibis budget Edinburgh Park. Our Budget hotel has everything needed for a short stay, picture of the rooms are visible online and our continental buffet offer the right balance of choices to start the day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Rosa

Terrible

TripAdvisor rating 1.0/5

Russ M Business - TripAdvisor review

For the money payed for the room Utterly disgusted the corridor leading to my room have not been cleaned in weeks or seen a Hoover in weeks. Room black mould all round the window, the fan boxes in the room haven’t been cleaned in months Breakfast abysmal if you like a fried traditional breakfast do not book here. Arrival didn’t feel the staff was friendly was so rushed. And I asked a question where I was huffed at. For not using the QR code. First and last time I will stay here.

Dear Russ M, I want to extend my sincerest apologies for the less than satisfactory experience you had during your recent stay at Ibis Budget Edinburgh Park. Your feedback is invaluable to us, and I want to address each of your concerns. Firstly, I apologize for the condition of our corridors. We recently underwent a renovation, including changing the carpets, which caused some temporary disruption. We are actively working to ensure the cleanliness and maintenance of these areas. I also want to express my apologies for the dusty fan boxes and mold around the windows in your room. This falls well below our standards, and we are taking immediate steps to rectify these issues with our housekeeping and maintenance teams. Furthermore, I'm truly sorry to hear that you felt rushed by our staff. This is not the level of service we aim to provide. We will conduct additional training to ensure that our team members are attentive to our guests' needs and allow for a more relaxed and enjoyable experience. However, during peak times, our staff endeavors to distribute their time and attention as evenly as possible to all our guests. We aim to provide prompt service while ensuring that no one feels hurried or neglected. Again, it seems we fell short of this balance during your stay, and for that, I sincerely apologize. Once again, I deeply regret the inconveniences you encountered during your stay. We value your patronage and hope you will consider giving us another opportunity to provide you with the exceptional service and comfort we are known for. Please do not hesitate to reach out if you have any further questions or concerns. Warm regards, Irmantas, Team Lead

Convenient and comfortable

Customer review rating 3.5/5

Richard Business - Confirmed reviews ALL

I was at the Edinburgh Airport Ibis Budget for 2 nights and the room was comfortable and clean. It is a useful location with easy access to the City centre and the airport, by tram and car. The cost was higher than expected (compared to better hotels further from the airport).

Dear Richard, We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Rosa Ruggiero, AGM

Just the right place to stay near the airport

Customer review rating 5.0/5

Judy J. Friends - Confirmed reviews ALL

Clean room, great shower, budget-minded. We appreciated the small desk shelf with TWO electrical outlets at waist height so that we could charge our multiple devices. We enjoyed the sitting area in the lobby with tables and coffee/tea available. Ordering a taxi at 3 a.m. was like magic - one button to push at the front desk. We especially enjoyed Scott at the front desk, who checked us in and answered so many of our questions. Wi-Fi strength at the Ibis was the best we experienced during two weeks in Scotland. Thanks for the stay!

Dear Judy, We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. Thank you again for the amazing feedback! Scott will be happy to read your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Rosa Ruggiero, AGM

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Other web-users rate our hotel

  • 3,055 reviews 9.1/10 Location
  • 3,260 reviews 5.3/10 Room
  • 2,181 reviews 8.2/10 Service
  • 66 reviews 9/10 WiFi
  • 1,845 reviews 4/10 Comfort
  • 1,431 reviews 7.1/10 Cleanliness
  • 1,032 reviews 5.6/10 Breakfast

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