Novotel Edinburgh Park Hotel 4 stars

We stayed the weekend that all restaurants and bars closed but the hotel took it fully in its stride. We had to eat in our room but the staff made it a great experience. Always cheerful always helpful, a brilliant performance.

We arrived and received a very warm welcome By the girl of reception. She was very friendly and gave us all the information of the hotel.

Overall stay was good and pleasant. Receptionist who greeted us was great and pool area was nice. Bedroom comfy. However, I was disappointed with breakfast; on our second morning there was no soy milk (and upon request I got asked if semi-skimmed wouldn’t do; well no, if it could, I wouldn’t have bothered anyone). I ended up eating just bread and black coffee as I do not eat meat nor eggs. I felt quite let down.

Although we were staying just for one night, we wanted to take advantage of the liesure facilities and restaurant. Hotel reception and restaurant / bar were excellent with a good choice of beers and food. The room was generally good and clean, but the toilet and shower room needs some maintenance work on the floor tiles. The changing rooms also need some repairs , especially to the lockers and changing rooms. Also the fitness equipment was rather old and would be worth replacing. Otherwise it was pretty good.

Friendly and helpful staff. Great facilities and access to team stop. Would definitely stay again with my family.

We stayed for our sons 10th Birthday.I emailed the hotel before hand to ask for a nice room with a nice view.On checking in we were told we had been upgraded to a suit because of Leons birthday.This was a lovely gesture thank you so much.

All good apart from running out of Nutella

Everything was fine I had no problems or complaints to make.

We stay at this hotel regularly and have just returned from our second visit in the last month, and never fail to be impressed at the friendly and very warm welcome we receive from all staff. Very comfortable rooms and always have a great night sleep. Novotel is our preferred hotel chain, and this is up with the best. The staff at the hotel are all so friendly, cheerful and welcoming. The front of House staff, especially Daniela, Cirprian and Chelsea are amazing and always go out of their way to ensure everything is perfect for our stay. The hotel is spotlessly clean, and the rooms are all spacious and have everything you could need. We also eat in the restaurant which has a varied menu, and the food is very good. The staff are also very friendly and helpful. On the many occasions we have stayed here we have never had a bad experience in any area - I can’t praise it enough. I wouldn’t hesitate to recommend this hotel to anyone

Very clean ,well run very nice friendly staff ,good tasty food ,menu a bit sparse not much variety ,but what I did order off the menu was good ,

Good location. 4th floor rooms have comfy sofas, but 5th floor has balconies. Restaurant food is quite nice as well

Comfortable and enjoyable. The pool area is getting tired. But a good stay.

Stayed two nights as we use this hotel quite regularly. Breakfast good as always, dinner OK but getting a bit pricey, staff very friendly but getting stretched in the restaurant in the evening, room fine as usual. Only real niggle was a non-working bed side light so that my wife could not read in bed. Told reception about it the next morning but not repaired when we got back that evening. Told that the hotel does not have staff capable of fixing it and it would not be fixed until Monday when other staff could be brought in. Not really what you expect. Told we would get an upgrade next time we stayed.

A well prepared room, personal welcome and excellent facilities, including a good restaurant and pool makes for a relaxing break. The location close to a tram stop and railway station means that most travel needs are catered for.

Great place. Very convenient. Lovely little pool and steam room. Lovely buffet breakfast and the most comfortable bed ever!