Novotel Edinburgh Park 4 stars

Customer review rating (ALL Rating) 4.6/5 1,658 reviews

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Description

Hotel extras

  • Convenient hotel with ample parking and adjacent transport options

  • Premium leisure facilities with pool, gym, sauna and steam room

  • Just 4 km from Edinburgh Airport and 7 km from Royal Highland Centre

  • Contemporary meeting space with modern A/V for up to 180 people

  • Easy access to Murrayfield Stadium via the adjacent tram line

Our accommodation(s)

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Hotel location

Novotel Edinburgh Park

15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park
EH12 9DJ EDINBURGH
United Kingdom

GPS:55.92657, -3.310871

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PAOLOZZI BEER AND KITCHEN

Please your palate at Paolozzi Beer and Kitchen with our varied menu of simple yet authentic dishes from around the world and just down the street. Our on-site restaurant provides a casual setting for dining with family and drinks with colleagues alike.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,658 reviews

TripAdvisor Rating  4.2/5  3,704 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Stephanie T. Couples - Confirmed reviews ALL

The staff were really lovely and couldn’t fault their kindness. The room however, the bathroom flooded everytime we used the shower which completely wet through items we had in the bathroom as we weren’t expecting the water to go over the lip and completely flood the floor which took quite a few towels and unfortunately clothing items to mop up. Also for an accessible room only having 1 plug is not ok and really not helpful for anyone with a disability. We were shocked to only see 1 plug next to the left side of the bed and no other plugs! This meant we had to keep switching things out, i was trying to charge a medical advice and then i needed something else medical plugged in. In most hotels you atleast have 2 minimum in some 4 and above. For such a beautiful high end hotel it was shocking to only have 1. Apart from those things the hotel itself is very quiet considering where its placed, it was a comfortable stay and the facilities such as pool and sauna are gorgeous which we thoroughly enjoyed. Really thankful about the disabled parking and thankfully to the staff who helped my girlfriend now Fiancee create a beautiful room for when we came back from Edinburgh on our engagement day!

Dear Stephanie T., Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Edinburgh Park At Novotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Novotel Edinburgh Park. Yours sincerely, Daniela Front Office Manager

Great staff and facilities

TripAdvisor rating 5.0/5

Catherine L TripAdvisor review

Wasan checked us in and she was so friendly and made us feel so welcome. The facilities are excellent- location great for exploring Edinburgh. We will be back.

Thank you for such kind five-star review. We are delighted with your comments, and to know that you would like to return to us in the future. We sincerely hope that you do. Kind regards Daniela Front Office Manager

Customer review rating 5.0/5

Sue C. Couples - Confirmed reviews ALL

Enjoy the hotel facilities and staff were very welcoming as usual

Thannk you Sue for such a brilliant review for our hotel and for our team, it is always a pleasure to welcome you back to your home away from home, and we hope that you keep returning to this hotel for many years to come. Please feel free to leave a review for us on TripAdvisor. This would be amazing for the team, especially if you mention Alex and myself on it. This is the link that you need to follow: https://www.tripadvisor.com/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Sincerely, Daniela Front Office Manager

Couldn’t fault it. Would stay again.

TripAdvisor rating 5.0/5

louise p TripAdvisor review

We are just back from a brilliant trip to Edinburgh. The hotel is conveniently located on the outskirts of the city - very close to train, tram & bus stops. The tram was great for the airport as well as getting into town. We were a large group and had asked for 2 special occasion dinners. They were both fabulous. The food was delicious (I’m a Haggis convert!), the attention to detail for the layout excellent and the staff looking after us could honestly not have done more for us. Breakfast every morning was great - even on the days I didn’t appear until service was about to finish I was still able to get a full, (and still fresh!) breakfast. All of the staff we met were polite, friendly and helpful. Thank you all for making our stay a memorable one. We will be back.

Thank you Louise for your 5-star review. Your feedback is such a tremendous contribution to us, as it feels encouraging to our team, and also to guests that might consider booking a room with us in the future. We are happy to hear this was a memorable stay, and that due to this positive experience you will return - we sincerely hope you do. We wish you a lovely weekend, Sincerely Daniela Front Office Manager

The best place to stay for a visit to Edinburgh 2026

TripAdvisor rating 5.0/5

Andrew R TripAdvisor review

The Novotel Edinburgh Park, was the perfect location for our 60th birthday friends and family visit as it gave us so many options for travel. The staff from the moment we arrived were perfect hosts and the service was exceptional. Our rooms were clean and well equipped. The atmosphere was of a hotel that really cared passionately about their guests and of staff who cared deeply about their role in making the stay memorable. Particular mention goes to Attila, Roxy and Sharon for all the help and assistance in planning and booking and Alex, Zuzanna, Lionel, Jon, the chef and everyone who served us or helped us over the week. We will hopefully return one day!

Thank you, Andrew, and your whole family for choosing to spend such a special occasion with us. It has been a pleasure to welcome you in Novotel Edinburgh Park, and we are so grateful to you for taking the time to share your feedback for the staff members that were involved that special week. We hope that you come back again, for another chapter of the Edinburghers! Sincerely, Daniela Front Office Manager

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Other web-users rate our hotel

  • 2,001 reviews 9/10 Location
  • 1,859 reviews 8.3/10 Room
  • 2,188 reviews 9.1/10 Service
  • 28 reviews 8.7/10 WiFi
  • 946 reviews 8.7/10 Cleanliness
  • 755 reviews 8.4/10 Breakfast
  • 557 reviews 8.7/10 Pool
  • 531 reviews 8.7/10 Amenities

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