Novotel Edinburgh Park Hotel 4 stars

Name: Novotel Edinburgh Park
Address: EDINBURGH, EH12 9DJ, UNITED KINGDOM
Telephone: (+44)131/6192802
Rating: 4.3

Customer review rating 4.3/5 12,549 reviews

ALLSAFE approved hotel

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+ 20 Services

Novotel Edinburgh Park Hotel

Hotel that makes every moment matter

We have introduced intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Attila Szabo, Hotel Manager

Discover the beauty of Scotland's capital city at the 4-star Novotel Edinburgh Park hotel. Ideally located for the perfect city break, the hotel is just a two-minute walk from Edinburgh Park rail station and a 12-minute ride to the city centre. With 170 spacious and contemporary rooms, this is the perfect spot to relax after a busy day exploring. The in-house restaurant is the perfect spot for a bite to eat after, serving quality food and drink in comfortable surroundings.

Private banqueting is available for up to 150 people in the hotel's stunning Hermiston Suite. Guests can also enjoy complimentary use of the indoor swimming pool, gym and steam room, while there's plentiful on-site parking for your convenience. The hotel is located just two minutes away from public transport links transporting you to the city centre of Edinburgh where you will find an array of attractions and restaurants to visit. Edinburgh International Airport is also 4km away from the hotel.

Hotel extras

An ALLSAFE Clifton certified hotel
Edinburgh International Airport is 4km away from the hotel
Leisure facilities including pool, gym and steam room
Private banqueting is available for up to 150 people
In-house restaurant serving local and international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas Yes
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Manual temperature control
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Polish
- Portuguese
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing
- Shoe shine machine

Indoor heated pool
Fitness centre
GolfPaying
- Golf course 18 holes (Paying) (nearby)
- Golf course 9 holes (Paying) (nearby)
- Golf practice facilities (Paying) (nearby)
- Golf lessons (Paying) (nearby)

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

8 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Parking
Restaurant
Accessibility for people with reduced mobility
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

- On site
- Parking opened 24/7

Car Park* chargeable(Extra)
- On site
- Parking opened 24/7

1 Bar(s)
1 Restaurant(s)
- Breakfast à la carte (Extra)
- Express
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)
- Breakfast à la carte (Extra)
- Express
Room service
- Cold snacks
- Hot meals

Spa - Fitness centre
Covered

Spa - Fitness centre
Swimming pool - Hotel Pool

Covered

Play area

Play area

6 Meeting room(s)
Business center is wheelchair accessible

6 Meeting room(s)
Business centre

Business center is wheelchair accessible

- 170 non-smoking rooms
- 170 rooms
- 7 floors
- 9 rooms for people with reduced mobility
- null connecting rooms
- English
- French
- Italian
- Polish
- Portuguese
- Spanish
- Executive Lounge
- Waiting area or lounge
- Plugs and converters available on desks (Extra)
- Shoe shine machine
- 100% non-smoking hotel
- Laundry / Valet Services (Extra)
- Luggage storage
- Safe deposit box at reception

Hotel informations
- 170 non-smoking rooms
- 170 rooms
- 7 floors
- 9 rooms for people with reduced mobility
- null connecting rooms
Languages spoken at the hotel
- English
- French
- Italian
- Polish
- Portuguese
- Spanish
Lounge
- Executive Lounge
- Waiting area or lounge
Our rooms fittings(Extra)
- Plugs and converters available on desks (Extra)
- Shoe shine machine
Service And Equipment
- 100% non-smoking hotel
- Laundry / Valet Services (Extra)
Services available at reception
- Luggage storage
- Safe deposit box at reception

Hotel location

Novotel Edinburgh Park

15 Lochside Avenue
SAT NAV USE: EH11 4DG
Hermiston Gait Retail Park
EH12 9DJ edinburgh
united kingdom

Tel: +441316192802

Fax: (+44)131/4465610

Contact email :

Check-in from 14h00

Check out up to 12h00

LOTHIAN BUSES : 24 EDINBURGH PARK

By plane
EDINBURGH INTL At 4.5km / 2.8 miles
By train
EDINBURGH PARK At 0.5km / 0.31 miles

GPS :55.92657, -3.310871

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Rooms (7)

Superior room with Queen bed and sofa

Max. number of persons: 4
Area: From 24 m² / 258 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Executive Room with queen size bed and balcony

Max. number of persons: 2
Area: From 30 m² / 323 sq ft
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Nespresso machine(...)

Executive Room Queen Bed

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Nespresso machine(...)

Accessible Superior Room with Queen Bed

Accessible room

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Nespresso machine
Iron(...)

Superior Deluxe room with Queen bed and sofa

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Nespresso machine(...)

Superior room 2 single beds

Accessible room

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Nespresso machine(...)

Suite Queen Bed

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Nespresso machine(...)

Rooms

Our restaurants and bars

Restaurant

Type of cuisine: Gourmet

In-house restaurant serving local and international cuisine

GOURMET BAR

Available 24/7 for hotel residents

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 177 m²
Maximum capacity: 190 people
Maximum banquet capacity: 150 people

Find out more

Excellent stay and very helpful staff

Graeme Business - 04/04/2021 Confirmed reviews ALL

I have stayed at the Novotel, Edinburgh Park on a number of occasions now over the last year (for business). During all my visits the the staff have always maintained very high standards of service and friendliness which is very difficult during these strange times. They have also maintained the special COVID safety measures throughout the hotel.

Good location

Carol Families - 29/03/2021 Confirmed reviews ALL

Visiting a close relative who was seriously I'll , location was handy for hospital without being on top of it.

Dear Carol I., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear that the reason of your visit was illness of a family member. We hope that they are well now. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team

Looked After

John Business - 26/03/2021 Confirmed reviews ALL

One night stay on a business trip. Made very welcome by the reception people. Allocated a nice room and I felt safe all the way through. Thanks to everyone at the hotel.

Dear John C., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela and the team

Good Stay

Anonymous Business - 26/03/2021 Confirmed reviews ALL

Very clean, comfortable room. Nice food and friendly staff.

Dear Jacqui D., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to apologise again regarding the issues you had following your departure. I am glad to hear that these issues were solved quickly by our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Front Office Team Leader

Well located

Openreach Business - 21/03/2021 Confirmed reviews ALL

Very good under the circumstances

Dear Stuart, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially during these times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ciprian Uivarosan

Good stay

Eve Business - 09/03/2021 Confirmed reviews ALL

Overall is good

Dear W., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Ciprian Uivarosan

Convenient location

Clive Couples - 23/02/2021 Confirmed reviews ALL

A pleasant hotel. Decent sized executive room. Large TV, comfortable bed. A slight negative was the design of the shower which meant it was difficult to use without getting water all over the floor. I appreciate that these are difficult times for hotels and their staff, but the welcome could have been better. Arriving to a dark and unmanned reception was not great. The man that dealt with us was not particularly engaging and seemed disinterested. In contrast the lady that dealt with our check out was the complete opposite - cheerful, engaging and a pleasure to deal with.

Dear Clive, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. We will share your comments with the entire team as we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially during these difficult times. Thank you again for sharing your experience, and we hope to see you again soon. NEP Team

Great location

Robert Business - 20/02/2021 Confirmed reviews ALL

We were very well looked after. The staff were all very friendly and helpful. Hotel was COVID secure, we felt safe.

Dear Robert, Thank you very much for taking the time to complete the survey regarding your recent stay with us. It is always a pleasure to receive positive feedback so I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Ciprian Uivarosan

well looked after

K. Families - 18/02/2021 Confirmed reviews ALL

up in Edinburgh for funeral during lockdown. All things being as they are staff were very helpful.

Dear K., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services especially during these times. Thanks again and we hope your next visit will be as pleasant as the previous one. Sincerely, Ciprian Uivarosan

Good stay

Alasdair L. Business - 07/02/2021 Confirmed reviews ALL

As usual... no problems ( except lack of hot breakfast )

Dear John, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. I am sorry for the breakfast issue but we are planning to bring back the hot food option in the next couple of weeks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ciprian Uivarosan

Well located and helpful staff

Rachel Business - 06/02/2021 Confirmed reviews ALL

Had to visit as my dog was attending the small animal hospital for an operation. Staff couldn't have been more helpful. They allowed me to stay in my room a little longer for a work meeting and supplied me with coffee as I waited on my dog to be discharged. I was allowed to take food to my room and staff were keen to help me wherever possible.

Dear Rachel, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park and it is always a pleasure to receive positive feedback especially during these difficult times. Thank you again for sharing your experience and we do hope your dog is recovering well and feeling better. Sincerely, Ciprian Uivarosan

Very rare business trip

Nick Business - 25/01/2021 Confirmed reviews ALL

Despite the lockdown restrictions I felt safe and looked after at the Edinburgh Novotel. It is a very strange experience but actually felt reassuring. However, being charged £1.75 for a glass of tap water was a bit rich

Dear Nick, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. I just checked you bar bill and I can see on it a bottle of sparkling water which costs £1.75 . Please let us know if indeed you had the tap water instead of the sparkling bottle and we will refund the amount as obviously we do not charge for the tap water. Thank you again for sharing your experience and we hope to see you again soon. Sincerely, Ciprian Uivarosan

Great stay

Andrew L. Business - 24/01/2021 Confirmed reviews ALL

Under the circumstances it went very well. Oliver’s (very -olive and helpful French waiter) did his best to accommodate our event. Lens and Julie in marketing are most helpful in the organising of the planning of this program. Reception smiled the whole time as did the lady at breakfast. Thank you.

Dear Andrew, Thank you very much for taking the time to complete the survey regarding your recent stay with us. It is always a pleasure to receive positive feedback and I will share your comments with the entire team and of course with Olivier, Julie and Lena as I am sure that this feedback will serve as an encouragement especially during these difficult times. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Ciprian Uivarosan

This hotel is a great place with friendly staff

Michael W. Business - 05/01/2021 Confirmed reviews ALL

I have stayed a few times at this hotel and has been great on all occasions. I will use this hotel anytime I come to Edinburgh. Under current restrictions the staff were more than helpful to me.

Dear Michael, Thank you very much for taking the time to complete the survey regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially during these times. We hope your next visit will be as pleasant as the previous one. Until then stay safe. Sincerely, Ciprian Uivarosan

Good stay

Eleanor R. Couples - 29/12/2020 Confirmed reviews ALL

Stayed for two days before Christmas bed and breakfast and we really enjoyed our stay ,great location easy access into Edinburgh train tram buses 2minutes from the hotel ,will be back in 2021 .

Dear Eleanor, Thank you for taking the time to post your comments regarding your stay at Novotel Edinburgh Park. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. We hope your next visit will be as pleasant as the previous one and until then stay safe and take care. Sincerely, Ciprian

Good visit

Nch Solo - 29/12/2020 Confirmed reviews ALL

Good friendly staff despite the covid rules

Dear Norrie, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ciprian

Christmas Eve stay with family

Mark L. Families - 27/12/2020 Confirmed reviews ALL

Overall good stay. Staff very nice and helpful. Cleaning could be doing with bit more attention

Dear Mark, Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Park. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with our Housekeeping department and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ciprian

Great place to stay

Colin N. Families - 25/12/2020 Confirmed reviews ALL

Stayed here for two nights to allow us to see family before lockdown occurred. Nice room well lit and comfortable. Bed was harder than own bed but was so comfortable. Shower room excellent and clean.

Dear Colin We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Colin Business - 24/12/2020 Confirmed reviews ALL

Not good total lack off communication with staff and myself when theee was a problem with the room and i had to move toom myself

Dear Colin, Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Park and I am sorry that your experience did not meet your expectations so please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ciprian

well located for acmes to airport and city

Robin Business - 22/12/2020 Confirmed reviews ALL

upon arrival, the reception staff were friendly and efficient and made me feel welcome

Dear Robin W., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Our most recent 20 reviews

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