Novotel Edinburgh Park 4 stars

Customer review rating (ALL Rating) 4.6/5 2,489 reviews

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Hotel extras

  • Fully Air-Conditioned Rooms

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym, sauna and steam room

  • Private banqueting is available for up to 150 people

  • In-house restaurant serving local and international cuisine

Our accommodation(s)

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Hotel location

Novotel Edinburgh Park

15 Lochside Avenue, SAT NAV USE: EH11 4DG, Hermiston Gait Retail Park
United Kingdom

GPS:55.92657, -3.310871

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


In-house restaurant serving local and international cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,489 reviews

TripAdvisor Rating  4.0/5  3,554 reviews

Certificate of excellence 2023

Great hotel

TripAdvisor rating 5.0/5

david230351 TripAdvisor review

My wife and I stayed at the Novotel Edinburgh park on the 18th and 19th of April First mention for the reception staff who were on top of their game both friendly and extremely efficient, booking in was faultless our room was ready for us early as we were going to an afternoon show in Edinburgh Restaurant was good value and once again the friendliness of the staff was an added bonus, nothing was too much trouble The swimming pool,sauna and steam room were an added bonus Room was spotless and again the staff made every effort to fulfill our needs for extra coffee etc Would we use this hotel again? Most certainly, the staff were exemplary and the Tram into the city centre a 3 minute stroll from the reception

Our needs were well met at this modern, functional hotel

TripAdvisor rating 5.0/5

PWNottingham TripAdvisor review

This hotel met our needs adequately. There was parking on site and a tram into the centre of Edinburgh a stone's throw away. The room was quiet and comfortable. The staff were all particularly excellent. They were friendly and helpful and their general manner was so very good. We were there for six nights and so we had plenty of time to form an opinion of the hotel. Whilst modern and not characterful, the staff, the service, the food, the room, the leisure facilities and the ease of getting to the city centre were all excellent.

Outstanding service

TripAdvisor rating 5.0/5

Matthew S Families - TripAdvisor review

We stayed here as a family of 4. From the start the hotel went above and beyond. This was a trip for a birthday for my daughter and the staff had left out balloons and banners alongside a card and gift. They also upgraded the room. The room was immaculate. Very well equipped including a nespresso machine. Beds were very comfortable. The bathroom was very well kept and included all toiletries required. The swimming pool, gym, sauna etc were all very clean and well presented. A perfect size for a short break. Breakfast was very good and well worth the money. A very good selection of hot and cold choices. The staff made this trip what it was. Everyone from reception to the cleaning staff were friendly and went out of their way to make the stay comfortable. Location is very good as well with a quick tram journey in to the centre of town. All in all this was 5/5 and I would highly recommend the hotel.

Dear Matthew S, Thank you so much your lovely feedback after your recent visit. We are delighted to hear you had a fabulous stay recently and you really went into the details with your feedback, we can clearly feel your satisfaction regarding this short break. Fantastic to read through on all your experience, that you used our facilities and services, still we got your maximum post-stay rate and support. Thank you so much for sharing your wonderful experience with us, hope your next visit will hold at least the same value than this current one. Sincerely, Gabor Elek, Front Office Manager

Great stay! Comfortable, clean & convenient!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

All of the workers were very friendly. Room was clean and good size. Beds comfortable. Yummy breakfast. We had fun in the pool, sauna and steam rooms. Also enjoyed workouts in the gym.

Dear Jesse, Thank you so much your recent visit and your comments regarding your stay at the Novotel Edinburgh Park. We are delighted to receive your lovely feedback after your short city break with us. I will share your notes with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Could I please ask you to rate us on our GOOGLE page as well? That would only take two minutes and I can assure you, our whole team -including myself- would really appreciate it. Google also helps us to gain visibility in the market and to spread the word about our lovely hotel. This is the link that you need to follow: Other than that, we all wish that you return to us soon, and that we can keep providing you with great stay in the future. Sincerely, Gabor Elek, Front Office Manager

Room request not actioned

Customer review rating 3.5/5

Maggio Couples - Confirmed reviews ALL

Had booked queen room with sofa but was given room for family with two beds and very little space ... I've stayed at this and other novotels many times and always request same type of room on high floor with bath but no attention given despite queen room being available

Dear May, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedbacks, however we learn a lot from the constructive ones. I am glad that you brought into our attention this room type issue that you had during your stay with us. I had a deeper look into your current and also the previous bookings too. You have reserved a double room which you have received upon your check-in procedure. We provided you with the correct and reserved room type as per our records, however I have a feeling after all now, that you might had the sofa bed opened when you got to your room. Now, I am not sure why my colleagues provided you with the sofa being opened, however please accept my sincerest apology regarding this matter. Although I also would like to mention here, that we would do everything to sort this out on the spot as this is our main goal and priority, and would only takes a couple of minutes to deal with. Other than that, thank you once again for sharing your experience, and we hope your next visit will be sooner than later here at Novotel Edinburgh Park. Sincerely, Gabor Elek, Front Office Manager

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Other web-users rate our hotel

  • 2,013 reviews 9/10 Location
  • 2,103 reviews 8/10 Room
  • 2,205 reviews 9.2/10 Service
  • 21 reviews 7.3/10 WiFi
  • 1,002 reviews 8.5/10 Cleanliness
  • 984 reviews 8.5/10 Breakfast
  • 724 reviews 8.1/10 Pool
  • 498 reviews 5.4/10 Value

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