Novotel Edinburgh Park 4 stars

Customer review rating (ALL Rating) 4.6/5 1,691 reviews

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15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park, EH12 9DJ EDINBURGH, United Kingdom

Description

Hotel extras

  • Convenient hotel with ample parking and adjacent transport options

  • Premium leisure facilities with pool, gym, sauna and steam room

  • Just 4 km from Edinburgh Airport and 7 km from Royal Highland Centre

  • Contemporary meeting space with modern A/V for up to 180 people

  • Easy access to Murrayfield Stadium via the adjacent tram line

Our accommodation(s)

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Hotel location

Novotel Edinburgh Park

15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park
EH12 9DJ EDINBURGH
United Kingdom

GPS:55.92657, -3.310871

Telephone
Fax +44 131 446 5610

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Paolozzi Beer & Kitchen

Please your palate at Paolozzi Beer and Kitchen with our varied menu of simple yet authentic dishes from around the world and just down the street. Our on-site restaurant provides a casual setting for dining with family and drinks with colleagues alike.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,691 reviews

TripAdvisor Rating  4.2/5  3,692 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Kerstin F. Families - Confirmed reviews ALL

Visiting family in Edinburgh, this was a wonderful place to stay. The kids (6 and 10) loved the warm pool and the breakfast buffet was outstanding, with something for everyone. The room we chose was a little small for us, especially the sofa bed. We'll certainly return.

Dear Kerstin and family, thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such a lovely stay, and that both your kids had fun in the pool. The best compliment that we could ever receive is knowing that you are already planning to return. For a future booking, please keep in mind that we have Family Offers - upon availability - where you can book two rooms, and the second room would cost 50% off the room rate. These rooms can be adjoining (also upon availability) or next to each other. We believe this is a fantastic choice for families that might require just that little bit of extra space. Sincerely, Daniela Front Office Manager

Customer review rating 3.0/5

Maria A. T. Couples - Confirmed reviews ALL

A hotel that has spa facilities but does not provide flip flops to be able to use those facilities should be low budget, which was not the case here since we paid quite expensive for the room. We asked for flip flops but we're told that they are given only to premium room visitors, but we're encouraged to go down and walk barefoot... We asked for water but we're given only a very small bottle 125-150ml even though we were two people staying there. I could not even take my thyroid pills as the water was not enough...

Dear Maria, thank you for your comprehensive feedback regarding your stay - we are sorry that on this occasion we did not manage to impress you. I would like to take some time to respond to you properly: 1) The hotel does not state or promote that we provide slippers in the rooms simply because we do not. They are indeed extras that we include in executive rooms just as part of a premium amenity package. This does not mean that we are inflexible, and if we have any pairs leftover we are always happy to provide them to our guests. I am afraid that we did not have any when you asked, but I promise we are flexible and nice and we always wish to help. 2) We do not offer bottled water in a complimentary basis, but I am sure that, had we known yoy required this water to take some medications, we would have provided it for you as the same concept about flexibility applies. I am genuinely sorry that your experience with us did not leave a good aftertaste and I can see that there is more feedback from you that I will make sure I pass on to our Executive Management. I hope that you give us another chance to serve you better in the future. If you ever decide to rebook, please contact me directly so that we can organise a better experience for you. Sincerely, Daniela Front Office Manager

Customer review rating 4.5/5

Sheila C. Friends - Confirmed reviews ALL

Staff were welcoming,friendly and helpful. Room very comfortable and well maintained. No noise was heard in room even though there was a Christmas party on.

Dear Sheila, Thank you for sharing such nice comments with us, we are very happy to know that you enjoyed a nice time with us and that you felt that our staff members were friendly. We hope that you come back to us many more times in the future. Sincerely, Daniela Front Office Manager

Customer review rating 4.5/5

Jochen R. Couples - Confirmed reviews ALL

Well located, clean, good mood among employees, liked the bar. Just the Sauna was too cold and had not water bottle to increase the steam in the sauna.

Thank you, dear guest, for taking the time to share your comments following your most recent stay with us at Novotel Edinburgh Park. We are happy to hear that you enjoyed your time here, and please know that your valuable comments and remarks are important to us, and they have been shared with our Executive Management team. Sincerely, Daniela Front Office Manager

Customer review rating 3.5/5

Abhinav M. Couples - Confirmed reviews ALL

The Hotel and the location is excellent but we were provided the room with accessibility features with a big chair in the shower area leaving hardly any space to stand. Is it standard for all rooms. Also, being an Accor Silver member, the Priority Check IN and Early check In was not offered.

Dear Abhinav, Thank you for sharing your feedback and for choosing to stay with us. We truly appreciate your loyalty as an Accor Silver member. Regarding the room, the one you stayed in was indeed the type you had booked. On that occasion, we unfortunately did not have any other room category available for an upgrade. We understand that the accessibility features may not have been what you expected, and we’re sorry for any inconvenience this caused. As for early check-in, we do offer this service; however, it is subject to availability on the day of arrival. We regret that we were unable to accommodate this request during your stay. Your comments are valuable to us, and we hope to have the opportunity to welcome you back for a more comfortable experience in the future. Best regards, Ciprian

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Other web-users rate our hotel

  • 2,009 reviews 9/10 Location
  • 1,853 reviews 8.3/10 Room
  • 2,196 reviews 9.2/10 Service
  • 32 reviews 8.5/10 WiFi
  • 940 reviews 8.8/10 Cleanliness
  • 751 reviews 8.3/10 Breakfast
  • 569 reviews 8.7/10 Pool
  • 537 reviews 8.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.