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Novotel Edinburgh Park Hotel 4 stars

Customer review rating 4.3/5 12,411 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Edinburgh Park
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+ 19 Services
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Room 1

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Children's age

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym and steam room

  • Private banqueting is available for up to 150 people

  • In-house restaurant serving local and international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • GolfPaying
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Novotel Edinburgh Park

15 Lochside Avenue
SAT NAV USE: EH11 4DG
Hermiston Gait Retail Park
EH12 9DJ
edinburgh
united kingdom

Tel: +441316192802

Fax: (+44)131/4465610

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :  24 EDINBURGH PARK

  • By plane

    EDINBURGH INTL At 4.5km / 2.8 miles

  • By train

    EDINBURGH PARK At 0.5km / 0.31 miles

GPS :55.92657, -3.310871

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with Queen bed and sofa

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with queen size bed and balcony

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room Queen Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Accessible Superior Room with Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron
  • Direct dial telephone

Superior Deluxe room with Queen bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior room 2 single beds

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Suite Queen Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

GOURMET BAR

Non contractual photo

Available 24/7 for hotel residents

Menu (PDF)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 177 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,411 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,124 reviews

Well located but very tatty room

Customer review rating 4.3/5

Anonymous Couples - 13/10/2020 Confirmed reviews ALL

Hotel was well located and staff were pleasant but the room needed a lot of attention. The bathroom was in desperate need of attention, it had zero grouting left between the tiles so we had to tread carefully round bare tile edges with bare feet, not great in a bathroom and so easy to fix. General upkeep of the bathroom and fittings was poor.

Dear Lucy W., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are pleased to know that you found the hotel location suitable for your needs and that the staff were pleasant. We know the staff work hard to make our guests feel welcome and we are glad to know they made an impression on you. We were disappointed to hear about the bathroom tiles in the room and we thank you for your feedback. We have placed the room out of order until it can be properly serviced by our maintenance team. It is our sincere hope that you will give us another chance to serve you better in the near future. Please contact us at h6… should you wish to return and we will be sure to arrange a complimentary upgrade for you. Kind regards, Danielle & Front Office Team

Great weekend

Customer review rating 4.3/5

Anne S. Families - 13/10/2020 Confirmed reviews ALL

That was not a first time in this hotel. Traditionally we are coming there to celebrate our anniversary. The room was fantastic. Kind regards for staff who decorated our room xx breakfast was good

Dear Anne S., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your review and so glad to know you had such a lovely stay. Our staff work hard to make our guests feel welcome and we are so glad that they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences. If you happen to remember any of our staff by name,. I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Good break

Customer review rating 4.3/5

Lisa M. Families - 13/10/2020 Confirmed reviews ALL

Room was clean and spacious. Great to have use of the pool. Gym, corridor and changing rooms spotless. Pool area could’ve done with a quick going over. I forgot to mention to staff about a plaster and plastic that needed picked up. Staff helpful and got us what we needed when asked. Tasty dinner in the restaurant. Waiters were friendly and helpful. Perfectly based for tram and being able to use ticket for buses was a bonus!

Dear Lisa M., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your review and so pleased that you and your family enjoyed a pleasant stay with us. We are all working hard to adapt to this ''new normal''. We thank you for your feedback regarding the pool area, we will be sure to share it with our housekeeping team. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our restaurant staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Very enjoyable

Customer review rating 4.3/5

Derek H. Business - 12/10/2020 Confirmed reviews ALL

Nice room, good food and very professional staff

Dear Derek H., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so pleased to hear that you had an enjoyable stay and that you found the staff to be professional. We know our staff work hard to make sure our guests feel welcome and they will be thrilled to hear your praise. We thank you for your feedback regarding breakfast selections. We are currently offering a reduced menu for breakfast but normally include such traditional breakfast staples as haggis and black pudding on our regular menu. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Best hotel by far

Customer review rating 4.3/5

Anne D. Families - 12/10/2020 Confirmed reviews ALL

Despite covid and all the restrictions still in place. Novotel still had the top notch standard I’d come to expect. This time I got to swim and use the gym, which was a real bonus. Can’t fault this hotel at all.

Dear Anne D., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your review and so glad to know that you felt comfortable despite the current restrictions. We are all working hard to adjust to this ''new normal'' and we do hope that we left an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Enjoyable stay

Customer review rating 4.3/5

Teresa Families - 11/10/2020 Confirmed reviews ALL

Considering covid restrictions, we had an enjoyable stay. Breakfast choice was sufficient and pleased to have been able to use the pool.

Dear Teresa B., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so glad to know that you enjoyed a pleasant stay with us and that you felt comfortable despite the current restrictions. We know our staff are working hard to adapt to this ''new normal'' and they will be glad to know they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Great location next to tram line

Customer review rating 4.3/5

Claire Families - 11/10/2020 Confirmed reviews ALL

Another great stay here. Only down side was not getting the buffet breakfast but expected during these times of the coronavirus. The portion sizes were very small and we didn’t get offered second helpings. Apart from that very friendly staff and would recommend.

Dear Claire W., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted to know that you and your family enjoyed a pleasant stay with us. We know our staff work hard to make our guests feel welcome and we are so glad they made an impression on you. We want to thank you for your feedback regarding breakfast service, it is important to us. We have shared your comments with the food and beverage manager for his consideration. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. I know that Olivier would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team
Customer review rating 4.3/5

Anonymous Families - 11/10/2020 Confirmed reviews ALL

This time the hotel was still lovely but the experience wasn’t met when my children walked in the door to not have my birthday balloons and banners in room which I requested and asked to be put in notes to be told they were not there.I asked the hotel previous did I need to book slots for pool they said no.upon arrival told we did only slot left was 9 to 10 at night not ideal.Then next day had to cancel glasgow shopping trip as could only get 12 till 1 slot at pool to me you should have phoned your customers to say a change in booking had to happen and allow them to book slots before arrival as i now have to take my twins to glasgow tom shopping which would have been a shorter drive from your hotel

Dear Kimberley c., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are pleased to know that you had an overall pleasant stay with us. We are sorry to hear that you were disappointed regarding the birthday balloons, it was not our intention to miss this information. We thank you for your feedback regarding the pool booking system. It is something that we have introduced in recent weeks but at this present time are not taking advanced bookings to try to keep things as fair as possible. We will of course share your feedback with our team and do thank you again for your comments. It is our hope that you will give us another chance to serve you better in the near future. Kind regards, Danielle

Fantastic value for money

Customer review rating 4.3/5

Amber Families - 11/10/2020 Confirmed reviews ALL

Lovely hotel, clean and comfortable and very quiet. Food from room service was excellent. Staff lovely and helpful. And really good value for money.

Dear Amber W., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your review and so glad to know that you and your family enjoyed a pleasant stay with us. We know our staff work hard to make our guests feel welcome and they will be thrilled to hear they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Great value, good stay

Customer review rating 4.3/5

Pauline Families - 11/10/2020 Confirmed reviews ALL

First time staying with you, nice room with comfortable beds and good shower. Large tv and good variety of tea/coffee facilities. Kids loved using the pool and we were happy at the L. parking costs. Good shops/tram links at the doorstep. The food on offer at breakfast was good but I felt the scrambled eggs looked unappetizing and the bacon was too fatty for me.

Dear Pauline L., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your review and so glad to know that you and your family enjoyed a pleasant stay with us. We know our staff work hard to make our guests feel welcome and they will be thrilled to hear they made an impression on you. We would like to thank you for your feedback regarding breakfast, it is important to us. We have shared your comments with the food and beverage manager for his consideration. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Excellent stay

Customer review rating 4.3/5

Michael M. Families - 10/10/2020 Confirmed reviews ALL

Spotlessly clean. Excellent service. Perfect location for travel.

Dear Michael m., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your review and so glad to know that you and your family enjoyed a pleasant stay with us. We know our staff work hard to make our guests feel welcome and they will be thrilled to hear they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Virtually everything was good and more.

Customer review rating 4.3/5

Keith Business - 07/10/2020 Confirmed reviews ALL

Good service and nice rooms. Overall I felt safe with all the necessary precautions being in place.

Dear Keith S., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so pleased to know that you had an enjoyable stay despite the current restrictions. All the staff are working hard to adapt to this ''new normal'' and we do hope that they left an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Good stay

Customer review rating 4.3/5

Norrie H. Solo - 07/10/2020 Confirmed reviews ALL

Comfortable and friendly staff

Dear Norrie H., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so pleased to know that you had a comfortable stay with us. It is always a pleasure to welcome back our regular guests. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Great stay, great staff

Customer review rating 4.3/5

Peter G. Families - 07/10/2020 Confirmed reviews ALL

Loved our stay, used this hotel on numerous occasions, will be back

Dear Peter g., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your review and so glad to know that you enjoyed a pleasant stay with us. We know our staff work hard to make our guests feel welcome and they will be thrilled to hear they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Friendly, courteous service with excellent value.

Customer review rating 4.3/5

Peter Couples - 06/10/2020 Confirmed reviews ALL

Given Covid restrictions, Hotel managed everything well.

Dear Peter G., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so glad to know that you felt comfortable during your stay despite the current restrictions. Our staff our working hard to make our guests feel welcome and we do hope that they left an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Very happy

Customer review rating 4.3/5

Skyler Couples - 06/10/2020 Confirmed reviews ALL

Second time staying at Novotel Edinburgh Park this year, highly recommend. Great location and very friendly staff too. Good value for money.

Dear Skyler M., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were so delighted to read your review and to know that you felt safe and comfortable during your stay. We know our staff work hard to make our guests feel taken care of and we do hope that they left an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Good location

Customer review rating 4.3/5

June Families - 06/10/2020 Confirmed reviews ALL

Found the staff to be very professional even in these difficult times

Dear June A., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so pleased to know that you and your family enjoyed a pleasant stay with us despite the current restrictions. Our staff are working hard to adapt to this ''new normal'' and they will be so glad to know that they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Fab stay

Customer review rating 4.3/5

Mary D. Families - 05/10/2020 Confirmed reviews ALL

Easily accessible comfortable recharge of our batteries

Dear Mary D., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so pleased to know that you and your family were able to relax and unwind during your stay. Our staff work hard to make our guests feel comfortable and we do hope that they left an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Family break

Customer review rating 4.3/5

Alison A. Families - 04/10/2020 Confirmed reviews ALL

We had a good stay at this hotel. Felt safe with all the measures in place to make covid secure. Staff were pleasant but very busy! Perhaps more staff required at weekends. Had to wait a while to get pool access but glad the numbers were being limited. Overall a really nice break

Dear Alison A., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so glad to hear that you enjoyed a pleasant and comfortable stay with us despite the current restrictions.We know our staff are working hard to adapt to this ''new normal'' and they will be so glad to know that they left an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Good stay

Customer review rating 4.3/5

Allison K. Families - 04/10/2020 Confirmed reviews ALL

Absolutely lovely. Staff friendly and helpful. My son got exactly the room he wanted overlooking trams and trains. Great swimming pool. Good location. Lovely room. Can't fault stay. Loved it so much we stayed an extra day. Definitely returning.

Dear Allison K., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your review and so glad to know that you and your family enjoyed a pleasant stay with us. We know our staff work hard to make our guests feel welcome and they will be thrilled to hear they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

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