Customer review rating 4.6/5 3,132 reviews
ALLSAFE approved hotel
Central location, near the Bullring and the city's main attractions.
Easy access to public transport and the road network
5 mins from Colmore Business District and Birmingham New Street station
Gym and business corner
Reception open 24/7
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
B5 6DR birmingham
Contact email :firstname.lastname@example.org
Check-in from 15h00
Check out up to 11h00
One breakfast Non contractual photo
Check-in from - Check out up to
Studio for 2 people Double Bed
Subject to availability
Studio for 2 people Twin Beds
Subject to availability
100% genuine reviews from our guestsFind out more
Well equipped and high standard
Mark Business - 15/10/2021 Confirmed reviews ALL
Apartment was clean, well appointed and high quality. The only issue was that the sofa had been made up as a bed and was supposed to be corrected by housekeeping but wasn’t. Didn’t actually matter this time as I was out both nights but would have been a pain in other trips.
Refund not response
Anonymous Families - 15/10/2021 Confirmed reviews ALL
1. No refund being charged 1 day more with no refund when checkout and no reply to my emails at all about that. We clearly state we will check out on 28Sep morning but was charged for the room for 28-29th. 2. Delay room clean service and rude staff We have stayed for about 1.5 months. When we check-in, it was agreed that our room will be cleaned every Sunday. However, our room clean was delayed to Monday, then Tuesday, without noticing the change. By the time we ask about that, the staff just replied that as they are busy. One of the staff (guy) even sit on the chair in his office to reply to us without coming up to the reception desk. We would feel better if they could tell us before we ask. So, turn out, it's not a weekly cleaning service. 3. Good Bathwater pressure 4. Nice staff with sincere smile and attitude One of the tall blonde lady in reception always with nice smile. 5. Air conditioning The a/c is not functioning properly in our superior suite room even the technician came to fix it. So, it was stuffy at room. Luckily, the weather is cool later so we did not both to change room, especially we have lot of suitcases. 6. No vaccum Even after room cleaning, the floor is still dusty 7. No call back if technician not come after confirmed every time only we call the reception when this happens, never the other way round. We could understand sometimes the technician may be sick or the hotel is busy, but please notify us, especially the reception quite often nobody answers the call.
Yvonne Friends - 14/10/2021 Confirmed reviews ALL
Very pleased with the room and the staff were excellent.
Lovely, roomy apartment
Frank Couples - 07/10/2021 Confirmed reviews ALL
Well-appointed and spacious apartment, centrally located. Friendly and helpful staff.
Anonymous Business - 02/10/2021 Confirmed reviews ALL
Excellent facilites & cleanliness, efficient & courteous staff
Our most recent 20 reviews
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