Aparthotel Adagio Birmingham City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 3,160 reviews

ALLSAFE approved hotel

Aparthotel Adagio Birmingham City Centre
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+ 14 Services

Hotel extras

  • Central location, near the Bullring and the city's main attractions.

  • Easy access to public transport and the road network

  • 5 mins from Colmore Business District and Birmingham New Street station

  • Gym and business corner

  • Reception open 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Aparthotel Adagio Birmingham City Centre

131 Digbeth
B5 6DR birmingham
united kingdom

Tel: +441213990500

Fax: (+44)121/3990501

Check-in from 15h00

Check out up to 11h00

  • ALLISON STREET :  ALLISON STREET

  • By plane

    BIRMINGHAM AIRPORT At 12.87km / 8 miles

  • By train

    NEW STREET At 1.61km / 1 miles

GPS :52.476772, -1.892127

Hotel services

One breakfast Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 108 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 108 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
Access to property
  • parking Additional charge
    • Near the property
Well-being
  • Fitness center
    • On site

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio Birmingham City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,160 reviews

TripAdvisor Rating 4.5/5

458 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

amazing stay

Customer review rating 5.0/5

Tom Couples - 22/11/2021 Confirmed reviews ALL

another great stay in Adagio. Our fabulous experience started when we were upgraded from studio apartment to one bedroom and have free drinks on arrival. the place is amazing so close to the city centre, staff with great customer service skills. Apartments are very specious and got everything you need for your stay. Highly recommended

Breakfast scam

Customer review rating 1.5/5

Anonymous Families - 21/11/2021 Confirmed reviews ALL

Hotel was fine. However was tricked into paying 24 pounds for breakfast for the 2 of us and it turned out to be a brown paper bag takeaway. Poor

Handy location and spacious facilities

Customer review rating 4.0/5

Emma W. Families - 17/11/2021 Confirmed reviews ALL

Upon check in I was advised I needed to pay when I had already done so several weeks ago. Only when I forwarded the transaction details was this accepted. I felt this was a bit awkward/unnecessary. Upon arrival in room, TV or phone not working. I reported to reception approx 6pm. Whilst we were out they rectified the phone, but not the TV. I attended reception again upon return from night out approx 10.45pm, but the gent on reception was really busy so could not attend for a while, so I said to leave it as my daughter would be asleep by then. I investigated the problem myself and found the cable faulty & prone to falling out the socket. I think these things (TV/phone) should be part of the room check before guests arrive. The phone was important to me because I feel safe when I know I can call reception if any problems arise. Apart from those issues, I really liked the hotel. The room was well set out and clean. The staff were very friendly and pleasant. I would certainly stay again. I would note that the online booking process was not easy. The website kept crashing even though I tried it on several days. I got so frustrated that I ended up ringing Accor & booking by phone (the cost of the call probably was a fortune) which was not ideal for me. Next time I will book through a third party site.

Dear EMMA W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Birmingham City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raza Sadiq Front Office Manager

Facilities in a poor order

Customer review rating 1.0/5

Mark W. Couples - 15/11/2021 Confirmed reviews ALL

I've stayed in this establishment many times. This time, air con not working, staining all over the walls, TV socket literally hanging off and seal off shower door. My partner cut their foot on it. Still awaiting a response

Dear MARK W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Birmingham City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have resolved this issue with yourself earlier on in the week and I hope this is sufficient for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

This place had everything you could want

Customer review rating 5.0/5

Sandra Friends - 15/11/2021 Confirmed reviews ALL

Easy check in and out. The room had obviously been given a lot of care and thought with regards to its lay out. There was everything we needed. It was in easy walking distance to the stations and bars and restaurants.

Dear SANDRA S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Good location

Customer review rating 4.5/5

Sandra R. Friends - 15/11/2021 Confirmed reviews ALL

It was an excellent stay. The staff are a credit to the company . Very clean and the apartment was very well equipped. The only down side was the double bed was a sofa bed with wooden arms so if you got out of bed during the night it was very easy to knock your leg on the arm.

Dear SANDRA R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Suberb location, very clean and comfortable

Customer review rating 5.0/5

D F. Business - 13/11/2021 Confirmed reviews ALL

My first stay at the Aparthotel Adagio Birmingham City Centre was exceptional. The staff were consistently friendly and helpful. You get a lot for your money in the room and for a four night stay, a kitchenette was really handy. The modern fittings were way above and beyond what you get in some hotel chains. I was pleased to be able to leave my luggage in storage for the day when I checked out.

Dear DEBORAH F., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Well located and Spacious Apartment

Customer review rating 4.5/5

Tracey C. Couples - 13/11/2021 Confirmed reviews ALL

Adagio is well located. The main train stations are just a stone throw from the hotel. Shops and restaurants are in the vicinity. Staff are friendly and helpful. The apartment is very spacious and all the facilities are well designed to make a nice stay except that I wish the kitchen could be bigger and the pans could have a lid to come with. Anyway, it's good that we can cook a meal in the apartment during the pandemic.

Dear YUEN YI C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Well located

Customer review rating 4.0/5

James S. Business - 12/11/2021 Confirmed reviews ALL

Great location, love the concept and having a kitchen. Could have been easier to get set up ahead when booking, the service was ok, they didn’t tell me the breakfast was closed so it was a continental, but that was ok. Lovely room and smelt lovely and clean when I arrived. Defo use again.

Dear JAMES S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 4.5/5

Jls26 Couples - 12/11/2021 Confirmed reviews ALL

We loved the apartment style hotel, and perfectly located within a couple of minutes walk from the shopping areas and close to New Street Station

Dear STEPHENS J., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Lovely

Customer review rating 5.0/5

Tanya O. Families - 08/11/2021 Confirmed reviews ALL

Lovely apartment stayed for my nieces 13th birthday to do some shopping. Thank u for lovely chocolates for her gift many thanks

Dear TANYA o., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Value overnight Stop Off

Customer review rating 4.5/5

Richplan Couples - 06/11/2021 Confirmed reviews ALL

One night quick stay everything I needed and lots more with this style of the Aparthote. Excellent value for money, clean, lots of facilities and excellent location 5 minutes away from central station and less for the heart of the Birmingham. Quick and efficient check in & out and would stay here again without a hesitation next time I'm in Birmingham or try an Adagio if available for my next vacation.

Dear RICHARD PAUL L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located

Customer review rating 4.0/5

Jean B. Solo - 06/11/2021 Confirmed reviews ALL

friendly staff and comfortable rooms. great location

Dear JEAN B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Very nice rooms and a good central location

Customer review rating 3.5/5

John Business - 05/11/2021 Confirmed reviews ALL

The room was well appointed and immaculately clean; the lifts are surprisingly speedy. The breakfast room is out of use and guests are provided with a 'grab bag', which was sort of OK, but wrapping sliced cheese and ham together is definitely NOT OK and the sliced bread was dry. Whether this arrangement is due to lack of occupancy or lingering, arbitrary C19 'rules', it needs sorting out. The hotel is centrally located and attracts the wretched congestion charge, adding £16 to an overnight stay, plus parking. This is beyond the hotel's control but this was my last stay in central Birmingham.

Dear JOHN E., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Birmingham City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brilliant stay

Customer review rating 5.0/5

Judy F. L. Couples - 01/11/2021 Confirmed reviews ALL

We had not stayed in an apartment hotel before, and were very pleasantly surprised at how good an experience it was for us two eighty year olds. The kitchen area was very well equipped, everything we needed for preparing breakfast and evening meals. Very comfy bed, and good that it was divided from large lounge by a sliding door. Plenty of storage space for belongings and everywhere spotlessly clean. On 7th floor, definitely a quiet room as we had requested. You made us very welcome, Aparthotel Adagio Birmingham, and we look forward to returning in the future.

Dear Judy, We very much appreciate your comments regarding your stay at the Adagio Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Enjoyable stay

Customer review rating 4.5/5

Peter Families - 28/10/2021 Confirmed reviews ALL

We are a family of 4, unit was big enough for all with a divider between bedroom and living room. Unique sofa design made for a comfortable sleep. Kitchen a bit tiny but functionable.

Dear PETER E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager Adagio Birmingham City Centre

Quick stop over - not returning

TripAdvisor rating 2.0/5

alan w 27/09/2021 TripAdvisor review

let down by an expensive packed continental breakfast which was very basic and certainly not worth paying £24 for two - nothing on the website to suggest it was not back to normal full breakfast. As an Accor Gold member a bottle of water is a very poor welcome drink - this brand of Accor is well below par!

Dear Alan W, We are sorry to see you did not enjoy your stay due to the breakfast Grab and Go. We are working on this to re-open our buffet breakfast in the near future. We appreciate your comments on this and do hope to welcome you back for a more pleasant experience. Kind regards, Shamil Sayani General Manager

Lovely stay

TripAdvisor rating 5.0/5

Judgedredd37 14/09/2021 TripAdvisor review

Excellent clean apartments, very close walking distance to the city centre. Excellent transport links. The staff very friendly. Will definitely stay again. Big shout out to the manager Shamil and Marlon

Dear Judgedredd37, Many thanks for the comments on your stay. We are delighted to see you enjoyed your experience and the service from the team. I shall share your comments with them and look forward to welcoming you back again soon. Kind regards, Shamil Sayani General Manager

Great space and really cclean.

TripAdvisor rating 5.0/5

julieking2020 Business - 12/01/2020 TripAdvisor review

First time staying in an aparthotel, the space was great - lots of storage, the fridge is huge - plenty of room fr a much larger family that ours. Really impressed, very clean and staff were really helpful. SO close to Moor St station, the shopping centre and bus routes. So its an idel choice to explore Birmingham and its surrounds.

Dear Julieking2020, Many thanks for taking the time to share your review. We are very happy to see you were really impressed with your stay and appreciate the coments provided. We look forward to welcoming you back again soon. Kind regards, Shamil Sayani General Manager

Ticks all the boxes

TripAdvisor rating 5.0/5

mikwizzy Couples - 15/10/2019 TripAdvisor review

We've stayed here a number of times Rooms are a good size, clean & bright Nice little kitchen for drinks and snacks In this room the bathroom was starting to look tired" and will need refurbishment soon although it was clean Our room was on the second floor. We like to sleep with the windows open which meant that street noise at night was a slight issue

Dear Guest, Thank you for taking the time to leave your feedback, as all feedback is important to us. We are pleased we have been able to welcome you a number of times and we hope you will stay with us again. We are very pleased you found the apartment a good size and clean. I will share your feedback with the housekeeping team. We are looking forward to welcoming you again soon. Kind Regards, Kizzy Osborne Duty Manager

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