Mercure Stratford upon Avon Shakespeare Hotel 4 stars

Customer review rating 4.2/5 4,934 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Stratford upon Avon Shakespeare Hotel
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+ 15 Services
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Hotel extras

  • An ALLSAFE Clifton environmental certified hotel

  • Historic building and unrivalled location in central Stratford-upon-Avon

  • Only 5 minutes by taxi from Stratford-upon-Avon rail station, or 15 minutes walk

  • Car park on site, entrance at 7 Sheep Street. Spaces can be reserved for blue badge holders.

  • Meeting rooms which can accommodate up to 75 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER
stratford upon avon
united kingdom

Tel: +4401789294997

Fax: (+44)01789415411

Check-in from 14h00

Check out up to 11h00

  • By plane

    BIRMINGHAM At 24.5km / 15.22 miles

  • By plane

    COVENTRY At 33km / 20.51 miles

  • By plane

    OXFORD/KIDLINGTON At 84.5km / 52.51 miles

  • By train

    STRATFORD-UPON-AVON At 1.61km / 1 miles

GPS :52.191051, -1.707574

Our accommodation(s)

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilège Double or Twin

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Business Desk
  • Iron

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

MARCO'S NEW YORK ITALIAN

Type of cuisine: International

Adjacent to the Hotel Marco's New York Italian is the perfect setting for lunch or dinner; with a large bar and terrace it's ideal for sitting back and relaxing with drinks. Unfortunately currently closed for lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE QUIL BAR & LOUNGE

Non contractual photo

Enjoy a traditional afternoon tea, with delicious homemade scones and clotted cream or freshly cut sandwiches and delicious cakes and in the evening it is the ideal location to meet friends for cocktails or choose a glass of wine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARCO'S BAR

Non contractual photo

Marco's Bar has a contemporary atmosphere and a great selection of cocktails. It is the perfect location for a relaxing drink with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 20 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,934 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,365 reviews

Lovely place to stay

TripAdvisor rating 4.0/5

Brendan K 25/10/2020 TripAdvisor review

Great location, plenty to see and do, not great for shopping as all main shops are out of town, plenty of places to eat, town it very clean only one problem is, they start cleaning toe streets at 6am.

Excellent service

Customer review rating 4.2/5

Terence C. Couples - 22/10/2020 Confirmed reviews ALL

Excellent thoroughly enjoyed our stay

Great Location

Customer review rating 4.2/5

Richard B. Couples - 21/10/2020 Confirmed reviews ALL

Friday and Saturday stay. Local are was coping well with all the restrictions.

Well located

Customer review rating 4.2/5

Pamela H. Families - 20/10/2020 Confirmed reviews ALL

Booked very last minute so pleased that they had availability. However, we were not told that there was no housekeeping and the breakfast was extremely mediocre. I expected better from that level of hotel.

Well located

Customer review rating 4.2/5

Mags Couples - 19/10/2020 Confirmed reviews ALL

Car park overpriced, breakfast wasn't very good, dry beans and overcooked. 1 receptionist wasn't very friendly on arrival i didn't feel welcome, the room was a bit shabby could do with painting. Not enough towels and 1 bath towel was dirty with hair on it. I'm blonde there was a long black hair on my towel. The wifi good, beds were comfortable. Could do with bigger radiator as it wasn't warm enough.

Great Location and Great Staff

Customer review rating 4.2/5

Damian F. Couples - 14/10/2020 Confirmed reviews ALL

Had a wonderful weekend - staff were great and very friendly. Bar staff were running around to make sure all customers were taken care of. Room was large and very comfortable. Building is very authentic and yet still comfortable. To make our stay even better it would have been good to have a fridge that worked and an updated tv in the room would be a good idea.

Very noisy creaking floorboards

Customer review rating 4.2/5

Richard Friends - 12/10/2020 Confirmed reviews ALL

The hotel staff were superb very friendly and helpful. We paid an additional £20.00 for an upgrade and found that there was not much difference to our friends room who did not upgrade. We were on the first floor and were woken at 5am by guests in the room above due to creaking flooring and we could also here them speaking about their up coming day.

Traditional hotel

Customer review rating 4.2/5

Michelle R. Couples - 12/10/2020 Confirmed reviews ALL

Great location, very pleasant and friendly staff. Very COVID aware. Fantastic breakfast. Expensive parking and drinks. Cosy room.

Good stay

Customer review rating 4.2/5

Beckie Friends - 11/10/2020 Confirmed reviews ALL

Great location. Clean hotel,

Beautiful hotel and location

Customer review rating 4.2/5

Donna J. Couples - 11/10/2020 Confirmed reviews ALL

The hotel was beautiful. The only issue we had is that something. Possibly the air con kept making a filling noise every hour or so. All through the night which meant a large amount of broken sleep.

Lovely 2 night break

Customer review rating 4.2/5

Nick Couples - 07/10/2020 Confirmed reviews ALL

After reading a few negative reviews we were pleasantly surprised how nice the hotel, room, staff and facilities were. The only hiccup was that our room was not serviced on the second day and when I went to reception to ask for towels they asked why we hadn't checked out which was a mistake on the hotel's behalf but all was fine after I showed confirmation of the 2 night booking.

Well located

Customer review rating 4.2/5

Philip Y. Couples - 07/10/2020 Confirmed reviews ALL

Lovely character hotel but getting a little ‘tired’ Carpets in bedroom threadbare. Also no one in reception for about half an hour. I understand the situation at the moment but even the reception telephone went to a Tesco mobile which was unanswered.

The breakfast was very poor.

Customer review rating 4.2/5

Paulvent Friends - 04/10/2020 Confirmed reviews ALL

The sevice was good, room ok. Breakfast was no good.

Excellent location

Customer review rating 4.2/5

Charles E. Couples - 04/10/2020 Confirmed reviews ALL

A very quiet stay, god cleanliness

Good location

Customer review rating 4.2/5

C &. D. H. Couples - 03/10/2020 Confirmed reviews ALL

Overall it was very good and the room was ideal for us as it was on the first floor and at the back which meant it was very quiet and few stairs. The only down side was the hotel restaurant was not available (but the restaurants nearby were very good and accommodating) and the bar had limited stock. This will not put us off visiting the hotel again in the future.

Well located stunning building and rooms

Customer review rating 4.2/5

Jenny Couples - 02/10/2020 Confirmed reviews ALL

We loved it! Was unfortunate that the restaurant was closed. The only thing we was not satisfied with was we was there for 7days and our room was never cleaned. We had to ask for fresh towels sheets and toilet rolls. We understand that things are different due to covid but we least expected the room to be cleaned once.

Well locstedstaims

Customer review rating 4.2/5

Anonymous Couples - 27/09/2020 Confirmed reviews ALL

Stains on chair light shads bathroom disgusting paint all dropping of sealing mould and rust round bath and screen and toilet not clean staff not very polite not very happy at all

One of our favourite hotels in the UK

Customer review rating 4.2/5

Ian M. Couples - 25/09/2020 Confirmed reviews ALL

A haven in a troubled world. After a bad experience at another hotel during the previous 3 days we were delighted ......yet again.

Great location

Customer review rating 4.2/5

Mark C. Business - 24/09/2020 Confirmed reviews ALL

The Mercure Stratford is ideally located for access to the town and the river. It has a small car park, so get there early if you have a car, and attractive exterior and interior communal areas. The rooms are not large, but big enough and are well equipped having tea/coffee facilities and a secure safe. They feel a little dated, but are otherwise clean and well presented.

Lovely hotel and Great location

Customer review rating 4.2/5

Elaine F. Couples - 23/09/2020 Confirmed reviews ALL

Enjoyed our stay in this hotel. Felt really safe with Covid19 measures that were in place. Staff helpful. Lovely breakfast. Decor a bit tired and in need of a coat of paint now. The only downside was the benches outside the door by the car park for smokers which meant having to run the gauntlet of cigarette smoke to get into the hotel and the mess left around them as there isn’t a bin for cigarette ends. Please move the benches away from the door it’s horrible.

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