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Mercure Stratford upon Avon Shakespeare Hotel 4 stars

Customer review rating 4.2/5 5,278 reviews

ALLSAFE approved hotel

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Mercure Stratford upon Avon Shakespeare Hotel
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Hotel extras

  • An ALLSAFE Clifton environmental certified hotel

  • Historic building and unrivalled location in central Stratford-upon-Avon

  • Only 5 minutes by taxi from Stratford-upon-Avon rail station, or 15 minutes walk

  • Car park on site, entrance at 7 Sheep Street. Spaces can be reserved for blue badge holders.

  • Meeting rooms which can accommodate up to 75 guests

Hotel location

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER stratford upon avon
united kingdom

Tel: +4401789294997

Fax: (+44)01789415411

Check-in from 15h00

Check out up to 11h00

  • By plane

    BIRMINGHAM At 24.5km / 15.22 miles

  • By plane

    COVENTRY At 33km / 20.51 miles

  • By plane

    OXFORD/KIDLINGTON At 84.5km / 52.51 miles

  • By train

    STRATFORD-UPON-AVON At 1.61km / 1 miles

GPS :52.191051, -1.707574

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Breakfast
    • Breakfast à la carte
  • Room service
    • Cold snacks
    • Hot meals
  • One Meeting room
Hotel Services And Equipments
  • Hotel informations
    • 78 rooms
    • No room for people with reduced mobility
    • 10 family rooms
    • 2 connecting rooms
    • 78 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • Italian
    • French
    • Spanish
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
Access to property
  • Limited chargeable parking
    • On site

Our accommodation(s)

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 20 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,278 reviews

TripAdvisor Rating 4.0/5

2,472 reviews

Ideal location

Customer review rating 3.5/5

Janette T. Friends - 15/10/2021 Confirmed reviews ALL

Old building with lots of character. Nice touch to have names of rooms linked to Shakespeare’s plays. Room basically clean except sink plug was filthy. Beds comfortable. Breakfast buffet fine. Plenty of choice and able to have poached egg to order. No atmosphere in bar. Also cold and damp. Heating put on after complaints. Noisy fan/ heating started at 5am one morning. Car parking very expensive at £15 a night even for residents. Excellent position in town centre. Mop fair hid shops and hoho bus was unable to run it’s normal route.

Great Time

Customer review rating 4.5/5

Richard P. Couples - 15/10/2021 Confirmed reviews ALL

Avery good hotel in a very good location

Great hotel and good location

TripAdvisor rating 4.0/5

ldspicer 14/10/2021 TripAdvisor review

Arrived early and managed to park in one of the last spaces in the hotel car park. Gabor at reception checked us in straight away (not sure if the ALL membership helped here?). Classic room in Garrick Suite. Huge double aspect room. Thought we'd been given an upgrade. Room is very near to all the great eateries in Sheep Street and close to the river and all the other sights. Really enjoyed our stay

Dear ldspicer, Thank you for your rating and review of your stay with us. Great to see that you had a great experience and liked your room. Thanks for choosing to stay with us and hope you will do so again next time you are in the area. Kind regards Jason General Manager

Great location, great staff

Customer review rating 4.5/5

John C. Families - 13/10/2021 Confirmed reviews ALL

A short trip with dog and experience was very positive. Room pleasant and location excellent for walks in morning with little one. Breakfast very relaxed and good.

Fabulous location and a great stay

Customer review rating 4.5/5

Debbie M. Couples - 13/10/2021 Confirmed reviews ALL

We stayed for 2 nights and really enjoyed our time in Stratford and at the hotel. The hotel is right in the centre, so after parking, we had no need for the car but were free to explore the town. The room was a privilege room which I presume means they are bigger than others as ours was great and more like a small suite. Bed comfy, great bathroom, room was warm without being hot, very happy. Attractive Tudor hotel. Good breakfast. Well worth a visit.

Customer review rating 3.5/5

Anonymous Couples - 13/10/2021 Confirmed reviews ALL

Room had a few problems, pillows were so hard ,bits on the floor, heating didn’t come on, bath tap moved, curses away from the rail , lady behind the bar was so rude, sadly, positive we love the hotel position in Stratford, Adam was helpful so was Maria,breakfast was great , felt very safe and relaxed

Weekend Stay

TripAdvisor rating 5.0/5

slateloose22 13/10/2021 TripAdvisor review

From arriving (late) to leaving and being pleasantly surprised that the drinks in the room fridge were complimentary, everything was perfect. Staff friendly and helpful, we need a disabled bay and this was organised with a reserved sign on a VERY busy car park. Breakfast was a good selection and well cooked. Great stay and would love to return.

Dear slateloose22, Thanks for rating your stay and posting a review, it always great to get 'top marks'. Great to read that you found everything to be perfect. Thank very much for choosing to stay and i hope you will do so again next time you visit Stratford-upon-Avon. Kind regards Jason General Manager

Excellent Location

Customer review rating 4.0/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

Very enjoyable stay in well located hotel, benefiting from Mercure brand and Accor loyalty programme. Historical building very pleasant, some decor now becoming tired.

Great location

Customer review rating 5.0/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

Friendly. Great location in centre of town. A short walk to Shakespeare’s grave.

Lovely location

Customer review rating 4.0/5

Chrissie Couples - 07/10/2021 Confirmed reviews ALL

Great hotel with beautiful facade. Staff very friendly and extremely helpful.

Another great stay

TripAdvisor rating 5.0/5

siricat 07/10/2021 TripAdvisor review

This is the third time we have used this hotel. Once again, our room was clean, spacious and well equipped. The staff we came into contact with (reception and at breakfast) were all friendly and helpful. We enjoy occasional trips to this town, and this hotel is our preferred option.

Dear Robn, Thanks for your great review its always nice to get top marks, even more so from a guest who has stayed with us for the third time. Thank you for choosing to return and for you positive comments in regard to your stay and the team. We very much look forward to welcoming you the next time you visit Stratford-upon-Avon. Kind regards Jason General Manager

Friendly staff,Good location and value for money!

Customer review rating 4.5/5

Mr. P. B. Couples - 06/10/2021 Confirmed reviews ALL

We had a lovely stay.Comfortable room and good breakfast.Also enjoyed the complemtary bottle of wine, it went down well.Would also like to thank Maria the receptionist who made use so welcomed.

Perfect location authentic hotel

Customer review rating 4.5/5

A V. Friends - 06/10/2021 Confirmed reviews ALL

Absolutely loved our stay here. Quirky, old hotel with pleasant staff and Shakespearean named bedrooms. Rooms are clean and oldy worldy with character. Lashings of hot water, lovely and warm, comfortable beds with tea/coffee making facilities. Fabulous breakfast and ample parking. Note: Car parking is £15 overnight. Wine was pricey at the bar but as we only bought one round, we didn't mind. Thank you Mercure Shakespeare Hotel for a very pleasant and most comfortable stay.

Lovely Old Hotel in centre of Stratford-up-Avon

Customer review rating 3.5/5

Judeburr Couples - 04/10/2021 Confirmed reviews ALL

We only stayed the one night, hotel & staff great, central location in town & parking available too. Breakfast was good too. Just two small complaints, Shower head over bath was black /corroded so I didn't really enjoy my shower, the rest off bathroom spotless & clean. The complimentary bottle of red wine tasted of vinegar, so I didn't drink it.

Well Located, convenient

Customer review rating 2.0/5

Eileen P. Friends - 04/10/2021 Confirmed reviews ALL

Pretty disappointed. Had a cool reception at arrival with a certainly warm or charming interior. Dark colour schemes with dark surrounds and bad lighting. I was staying in room 112 paid £145 incl breakfast - my room was dingy, musty with poor lighting. Bathroom had bright fluorescent lights surrounding mirror which made it impossible to see or make up. There were no shelves or rails around the basin/ the basin was so shallow all water was splashing on floor.

Complete lack of service and expensive

Customer review rating 1.5/5

Peter D. Couples - 03/10/2021 Confirmed reviews ALL

Disappointing. Service plummeted, prices rocketed.

Well located

Customer review rating 5.0/5

Samantha D. Couples - 02/10/2021 Confirmed reviews ALL

Very nice rooms clean and well maintained and dog friendly

Excellent location, friendly staff

Customer review rating 5.0/5

Nicola R. Couples - 28/09/2021 Confirmed reviews ALL

Lovely old hotel, comfortable room with beautiful views over a park. The staff were very friendly and helpful especially the lady on reception desk I think her name was Maria not sure. Stratford upon Avon is a beautiful town with fantastic restaurants

Wonderful visit

Customer review rating 5.0/5

Mrs J. B. Friends - 27/09/2021 Confirmed reviews ALL

We loved our few days at The Shakespeare Hotel, even the wonky old floors! The staff were endlessly helpful, charming and friendly. The hotel has a warm, welcoming atmosphere - and excellent breakfasts. We felt we had been away far longer than a few days because of the relaxing time we had. Thank you.

Not as expected for room rate

TripAdvisor rating 1.0/5

jackie54ellis 20/09/2021 TripAdvisor review

Really disappointed with the standards in the bedroom. Broken lampshades. Mould on grouting joints in the bath. Wallpaper was peeling off. Furniture was dusty. Really not worth the money they charged.

Dear jackie54ellis, I am sorry that your stay was not as you expected and you felt that you did not receive value for money. That is certainly not our aim and sorry that I did not have the opportunity to apologise in person. Kind regards Jason Mayglothling General Manager

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