Mercure Stratford upon Avon Shakespeare Hotel

TripAdvisor rating 3.7/5 2,657 reviews

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Chapel Street, CV37 6ER STRATFORD UPON AVON, United Kingdom

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Hotel location

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER STRATFORD UPON AVON
United Kingdom

GPS:52.191051, -1.707574

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE QUILL BAR & LOUNGE

Enjoy a traditional afternoon tea, with delicious homemade scones and clotted cream or freshly cut sandwiches and delicious cakes and in the evening, it is the ideal location to meet friends for drinks.

Our guest reviews

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TripAdvisor Rating  3.7/5  2,657 reviews

Value for money

TripAdvisor rating 4.0/5

paulrN6057MT Couples - TripAdvisor review

We stayed here for a night. The hotel itself is very olde worlde, creaking floorboards and old beams.It could do with a bit of a makeover,especially the bathroom which did look a bit tired.The breakfast was very good , with plenty of choice and all staff were very friendly.Car park is 15 pound per night.

Poorly run hotel.

TripAdvisor rating 3.0/5

alexgU8411LN Friends getaway - TripAdvisor review

There where a number of issues which may have been related to shortage of staff, or poorly motivated staff. Shower in one room and toilet in another not working properly. Dirty crockery piled in a corridor most of one day and overnight. Reception staff unfriendly.

Old world charm

TripAdvisor rating 4.0/5

Teambear2014 TripAdvisor review

This hotel is the real deal. It is old and creaky and full of Tudor charm. It is centrally located for everything that you want to do around town, within walking distance of the train station and all the touristy spots. The room and bed were comfortable and a decent size. It does need a bit of sprucing up, but all in all I enjoyed my stay here.

Definitely saw a spook.

TripAdvisor rating 3.0/5

Chessypee Couples - TripAdvisor review

After reading the reviews I was quite apprehensive about staying here. My partner had booked this hotel for my birthday and we were just staying the one night. We arrived quite early as we wanted a walk around before checking in. Surprisingly we did actually get parked - I suppose we were lucky! The car park is quite tight and would probably hold around 20 cars at most. So I would either book a spot (if you can) or book a spot at the local NCP in advance. Lovely large entrance with plenty of places to sit. I felt it a bit of a waste of space? Maybe something else to utilise the space better.. But we were greeted at the reception by Tristan and Sam. Absolutely lovely gents! We were told the history of the building and local places to visit. We checked in to our room which was up a flight of stairs (I'm not sure if there is a lift, if you struggle with stairs). Room was ok, and looked over the car park - suppose it would be more quiet that the road side as the windows can't be updated being such an old building. Floors weren't even and neither was the ceiling but that's the charm, that's history and that's the building - and it was awesome. When we were out and about someone had said to us the hotel may be closing before Xmas for a refurb, which I would say it needs it. The walls and windows being wonky is part of the charm and character. The stained carpets, headboard and shower floor is not. Bar was well stocked and the lad serving was lovely.. and had great hair! I definitely saw a ghost in my room, don't care what anyone says! All in all, I would stay again but after the refurb. Staff are lovely, location is brilliant, car park isn't great and nor are the carpets.

Dated and poor value for money

TripAdvisor rating 2.0/5

shrekfeet TripAdvisor review

Hotel is outdated. Beautiful building but rooms are musty, poor ventilation. Bed far too soft. No water left in room and didn't want to risk drinking from the cold tap as everything seems so dated. Not seen a lick of paint in a long time, lots of scuffs and scratches. Went for a drink in the bar at 6.30pm but it was not open. Rooms need refurbishing. Floorboards very squeaky so you hear everyone that walks past your room or in the room above. No plug socket by the side of the bed

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.