Mercure Stratford upon Avon Shakespeare Hotel 4 stars

TripAdvisor rating 4.0/5 2,281 reviews
Mercure Stratford upon Avon Shakespeare Hotel
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Hotel extras

  • Historic building and unrivalled location in central Stratford-upon-Avon

  • Car park on site, entrance at 7 Sheep Street. Spaces can be reserved for blue badge holders.

  • Only 5 minutes by taxi from Stratford-upon-Avon rail station, or 15 minutes walk

  • Marco Pierre White Restaurant on site with bar and outside terrace

  • Meeting rooms which can accommodate up to 75 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER
stratford upon avon
united kingdom

Tel: +4401789294997

Fax: (+44)01789415411

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    BIRMINGHAM At 24.5km / 15.22 miles

  • By plane

    COVENTRY At 33km / 20.51 miles

  • By plane

    OXFORD/KIDLINGTON At 84.5km / 52.51 miles

  • By train

    STRATFORD-UPON-AVON At 1.61km / 1 miles

GPS :52.191051, -1.707574

Our accommodations

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilège Double or Twin

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • Business Desk
  • Iron

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Business Desk
  • Iron

Suite

  • Max. number of persons: 2
  • Area: From 40
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Our restaurants and bars

MARCO'S NEW YORK ITALIAN

Type of cuisine: International

Adjacent to the Hotel is a New York Italian restaurant by celebrity chef, Marco Pierre White. Marco's New York Italian is the perfect setting for lunch or dinner; with a large bar and terrace it's ideal for sitting back and relaxing with drinks.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE QUIL BAR & LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy a traditional afternoon tea, with delicious homemade scones and clotted cream or freshly cut sandwiches and delicious cakes and in the evening it is the ideal location to meet friends for cocktails or choose a glass of wine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARCO'S BAR

Photo non contractuelle / Strictly non binding

Marco's Bar has a contemporary atmosphere and a great selection of cocktails. It is the perfect location for a relaxing drink with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 20 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,777 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,281 reviews

Brilliant Staff - Lovely Hotel

Customer review rating 4.2/5

Andrew Families - 14/01/2020 Confirmed reviews ALL

New Years day stay, your team were brilliant in dealing with several very unreasonable customers, I was embarrassed by some customers attitudes. Well done to your team! My only comment would be, if you advertise as a dog friendly hotel, please ensure you have dog bowls available.....

Up to expectations

Customer review rating 4.2/5

David L. Couples - 13/01/2020 Confirmed reviews ALL

Reception efficient, bed comfortable, breakfast plentiful.

Great hotel, poor kitchen

Customer review rating 4.2/5

Peter Business - 13/01/2020 Confirmed reviews ALL

The hotel was good, the staff were friendly but the food in Marco's was awful and the breakfast in the morning was never ready at opening time.

Staff very helpful. New Year’s Eve pack should of been explained in more detail. Bedrooms tied and need maintenance.

Customer review rating 4.2/5

Mrs W. Friends - 10/01/2020 Confirmed reviews ALL

Breakfast was very good and staff where very efficient. The package we booked hadn’t been explained fully on the phone as our meal on the night before New Year’s Eve was not fully included which was a surprise as this was not pointed out when booked. The room needed maintenance which I reported to reception and they did try to fix but rooms are tired and maintenance is needed but this is made up for by lovely seating areas in the main downstairs rooms. The hotel is in an ideal situation as it’s situated in the main town and easy walking for all areas including theatre and river.

Customer review rating 4.2/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

Well appointed, friendly service, warm

Mr David I.

Customer review rating 4.2/5

David I. Families - 09/01/2020 Confirmed reviews ALL

Very good

Customer review rating 4.2/5

Chris W. Couples - 07/01/2020 Confirmed reviews ALL

Our stay was excellent. However I was disappointed to be charged £15 per day for parking the car when the information in the room stated £10 per day which was the charge I had been quoted when I had made the reservations a few days earlier by telephone directly to the hotel.

Lovely Hotel But.

Customer review rating 4.2/5

Tony B. Couples - 07/01/2020 Confirmed reviews ALL

Lovely Hotel, but needs more English speaking staff, especially becuase its in Stratford and its called The Shakespeare, foreign visitors to this Hotel are expecting English dialogue for the staff. This is why I gave the Hotel a 7 and not a 9. Kind Regards Tony B.

Nice

Customer review rating 4.2/5

Dan Families - 07/01/2020 Confirmed reviews ALL

Stay was pleasent. Bar was a little basic and cleanliness of hotel could be improved. Dust and cobwebs on doorknockers for example as we arrived didnt set a good tone as we entered the room. Also didnt think the parking cargers are merited given paying for a room already. It felt very much like it wasn't a service for guests but rather a money making scheme for the hotel.

comfortable, excellent breakfast

Customer review rating 4.2/5

Marie W. Friends - 06/01/2020 Confirmed reviews ALL

Slightly disappointing parking charges

Excellent location, family warm welcoming staff and hotel. Great location and great car parking facilities. Highly recommended

Customer review rating 4.2/5

Caroline G. Couples - 06/01/2020 Confirmed reviews ALL

The Hotel is in a great location, great car parking on the door step, breakfast excellent. warm and friendly staff. Highly recommended

a nice break

Customer review rating 4.2/5

Jks Couples - 06/01/2020 Confirmed reviews ALL

a pleasant stay in a hotel full of character

Beautiful hotel

Customer review rating 4.2/5

Sharon J. Couples - 06/01/2020 Confirmed reviews ALL

We had a very relaxing time. Staff lovely, very helpful.

Best Christmas ever

Customer review rating 4.2/5

Angela C. Couples - 05/01/2020 Confirmed reviews ALL

Thanks to ALL the staff and management who made our stay such a pleasure. Excellent food and wine, warm comfortable room and even a pianist who entertained at lunch. This was not our first visit to the Hotel and it will not be our last.

Didn’t feel privalidged

Customer review rating 4.2/5

Andrew Couples - 05/01/2020 Confirmed reviews ALL

We booked a privalage room for a three night stay over the new year we were given room 211 which was awful, dark, cramped, but understand the main part of the hotel is old as we have stayed there many times before. The room had water marks on the ceiling scuffs and marks on the furniture, the showers thermostat was not working and broken taped up wires on the towel warmer. (Photos taken). After putting up with this for two nights we did approach reception and the person on duty Adam was really understanding and agreed to move us, we were given room 220 which we have been in before the difference between the two was unbelievable clean, plenty of space. The hotel itself is brilliant and that’s why we go back, but after paying good money for a special time of year we were so disappointed.

Very enjoyable Christmas break.

Customer review rating 4.2/5

P J. Couples - 04/01/2020 Confirmed reviews ALL

The Hotel Staff were wonderful and couldn't do enough for us to make our Christmas break truly magical.

Nice break in Xmas holiday week.

Customer review rating 4.2/5

Mjb Couples - 04/01/2020 Confirmed reviews ALL

Great Location, superb local restaurants very close by. Car park expensive (beware of the birds depositing) Friendly staff. Rooms need some TLC...very quiet for town centre location, great breakfast!

New Year

Customer review rating 4.2/5

Graham C. Friends - 04/01/2020 Confirmed reviews ALL

Tudor hotel right in centre of the town

Great start to the New Year

TripAdvisor rating 4.0/5

Anthony A Couples - 04/01/2020 TripAdvisor review

Excellent as always room great and the staff were very Efficient and helpful Could not ask for more.Breakfast was even better than last year. You could not get a hotel with a better location in the centre of the town and so convenient for shopping and the RSC

Dear Anthony A, Thank you for taking a few moments to post your review of your stay earlier this month. I am pleased that all aspects of your stay were so positive and gave you a great start to 2020. I very much hope you choose to stay at the Mercure Stratford-upon-Avon Shakespeare Hotel again soon. Kind regards Jason

Excellent experience, no complaints, great staff would recommend and return

Customer review rating 4.2/5

Trevor B. Families - 03/01/2020 Confirmed reviews ALL

We were there for Christmas, our second visit, which was excellent in every respect. The staff were efficient, friendly and helpful. The accommodation and food was excellent.

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