Mercure Stratford upon Avon Shakespeare Hotel

Mercure Stratford upon Avon Shakespeare Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 747 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE Clifton environmental certified hotel

  • Historic building and unrivalled location in central Stratford-upon-Avon

  • Only 5 minutes by taxi from Stratford-upon-Avon rail station, or 15 minutes walk

  • Car park on site, entrance at 7 Sheep Street. Spaces can be reserved for blue badge holders.

  • Meeting rooms which can accommodate up to 75 guests

Hotel location

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER STRATFORD UPON AVON
United Kingdom

  • By plane

    BIRMINGHAM At 24.5km / 15.22 miles

  • By plane

    COVENTRY At 33km / 20.51 miles

  • By plane

    OXFORD/KIDLINGTON At 84.5km / 52.51 miles

  • By train

    STRATFORD-UPON-AVON At 1.61km / 1 miles

GPS:52.191051, -1.707574

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

Our guest reviews

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  747 reviews

TripAdvisor Rating  4.0/5  2,541 reviews

Comfortable but needs TLC

Customer review rating 3.5/5

Cat Friends - Confirmed reviews ALL

The overall hotel was lovely, clean, and quiet. However our Privilege Twin room (211) needs some TLC. Peeling paint in the bathroom, shower head gunked up with limescale and there was 1mm difference on the dial between scalding hot and freezing cold. The sleeping area was very small, and the extra space advertised as a Privilege room was a little corridor past the bathroom with a wardrobe in it, but no window or mirror. We were only allowed one room key, which was annoying because my friend and I like a bit of independence when we're travelling. The double rooms we saw in the hotel when housekeeping propped the doors open did look very nice - maybe twins are less popular so don't get as much maintenance?

Well located and friendly staff

Customer review rating 4.5/5

Ivan D. Couples - Confirmed reviews ALL

This is the second time we have stayed at The Shakespeare. Being dog friendly the hotel is ideal for us. The rooms are spacious and clean, the staff are friendly and helpful.

Well located, good stay, excellent staff

Customer review rating 4.0/5

Nina Friends - Confirmed reviews ALL

The say was enjoyable. The location superb. The rooms are spacious but need updating and fixing in parts. What made the weekend was the staff. Truly wonderful.

Well located

Customer review rating 4.0/5

Pwoods Couples - Confirmed reviews ALL

Nice comfortable hotel in Stratford within easy walking distance to Royal Shakespeare Company theater. Ideal for attending performances. Friendly and helpful staff

A good stay at The Shakespeare Hotel

Customer review rating 4.5/5

Shirley S. Couples - Confirmed reviews ALL

We enjoyed our stay a nice clean and comfortable room and a good breakfast

excellent stay and kind receptionists

Customer review rating 5.0/5

Dr W. J. M. Solo - Confirmed reviews ALL

One night stay as a disabled person assisted by receptionists.

Peaceful and comfortable

Customer review rating 4.0/5

Edward Couples - Confirmed reviews ALL

Weekend stay one of many over the last few years. The Shakespeare is comfortable and characterful and in a very convenient location

Good stay

Customer review rating 5.0/5

Geraldgallaghe Couples - Confirmed reviews ALL

As always staff very helpful and courteous they are a cred to your hotel

Could do better

Customer review rating 3.5/5

Josephine Y. Couples - Confirmed reviews ALL

Loved the age and location of the hotel. Loved the interior and the breakfast. Reception staff were friendly and allowed us to check in early - BUT:- 1) the room smelled very fusty and was hot (third floor) so we had to have windows open all night - unfortunately a large horse-chestnut tree was right outside the window and in full bloom. Wendy has hay fever and this made her quite ill all night. 2) the hook for towels behind the bathroom door just fell out and the shower screen door was filthy. There were no tissues in the box just scrunched up loo paper! And no bags in the box for sanitary disposal. 3) no mattress protector!! 4) batteries in tv remote were flat so we had to get in and out of bed to change anything. 5) general standard of cleanliness was low 6) only two sachets of instant coffee so we could only have one hot drink each. Mean. BUT: Two bottles of delicious ice cold water in the fridge - thank you! I think we will come back because of location and character but this was a very disappointing stay.

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

A one night stay mid week. Comfortable room, courteous and helpful staff, good breakfast

Very pleasant stay

Customer review rating 4.5/5

Peter H. Couples - Confirmed reviews ALL

Efficient and welcoming arrival. Room available early. Helpful reception. Comfortable and spacious room . Good bathroom. Comfortable bed. Good breakfast. Easy checkout. Appropriate parking.

Beautiful building and great situation, but room refurbishment needed!

Customer review rating 3.5/5

Christopher D. Solo - Confirmed reviews ALL

Staff were all friendly and efficient. The hotel is in a great spot and is a prominent landmark in the town. I have stayed before, but sadly found that now, the bedrooms (although a good size) are in dire need of refurbishment. My room was dull, dark and unwelcoming. Breakfast was good, but the dinner menu in the restaurant needs to change from pub like to 4* hotel standard. Food provided was of a decent standard however.

Good place'. Warm, clean, comfortable. Helpful staff. More than adequate breakfast

Customer review rating 4.5/5

John &. C. C. Friends - Confirmed reviews ALL

As above. Nothing to add, really

Customer review rating 4.5/5

Jude Families - Confirmed reviews ALL

The room was tired and need of attention, I was particularly concerned by the thick layers of dirt/dust on windowsill, skirting boards and under the lamps. I raised this with reception but they did not get housekeeping to attend to it during our 2 night stay. Bins in the car park were overflowing during the stay also.

Potentially Beautiful - but Tired and in need of Refurbishment

TripAdvisor rating 3.0/5

christopherd288 TripAdvisor review

This is one of the most striking building in Stratford and I have stayed here in the past. The entrance is still ok, but my bedroom (whilst large) was in dire need of refurbishment. To compete with other properties in the town, this is essential. Staff were all lovely - polite, friendly and efficient. The restaurant dinner menu needs update from pub-like style to a 4*hotel. Breakfast was good.

Reasonable Value

Customer review rating 3.0/5

Colin T. Couples - Confirmed reviews ALL

Great location and beautiful looking,quirky old building

Wonderful location, but needs investment and more staff to reach pre-covid standards

Customer review rating 3.5/5

Hugh D. Families - Confirmed reviews ALL

You must have had a terrible time over the last two years, but unfortunately it shows. Little things like no water in the bedroom fridge and no pillow case on the second pillow; or bigger such as very poor stocking of the bar - and no hot drinks available late in the evening. Also, it seems that the available seating in the lounges has been reduced: we used to sit in a large (ten or eleven) party in the main hall, which was such a feature of previous visits. We did appreciate your lovely receptionist, Maria, who is a star. I think, as the premier hotel in Stratford, the Shakespeare well deserves more investment from Accor.

Overnight after theatre

TripAdvisor rating 4.0/5

drvmercer TripAdvisor review

We did not eat at the hotel except breakfast which was very nice. However the staff were Extremely friendly, helpful and knowledgeable. It is situated 150 yards from the theatre. And it is in the centre Stratford-upon-Avon with some excellent shops around. The only thing we found slightly irritating was that the bit where a bit hard in our room. But I did sleep well!

Great staff, great location

TripAdvisor rating 4.0/5

Durham_Nick TripAdvisor review

We’ve stayed many times in this lovely old hotel. It’s fun guessing what could be original Tudor building and what it must have been like all those years ago. Rooms are a decent size and all slightly different. Lovely comfy big beds too. The modern bits are getting a bit tatty in places and could do with some updating, considering the price charged. Frequently no hotel car parking and expensive (£15 per night) when there is any. Should be free to residents or it’s just a way of increasing the price. Superb location close to the town centre yet still quiet.

Great overnight stay

TripAdvisor rating 5.0/5

Roversbluen TripAdvisor review

A great overnight stay , ideal location in the centre of Stratford , Parking easy for us plenty of spaces when we arrived £10 for 24 hours , Room and en suite very clean , Staff very helpful and friendly , Breakfast buffet hot and cold lovely Thankyou

Dear Roversbluen, Thanks very much for for your positive review, as its always great to get top marks. Glad you had a great overnight stay. Thank you also for choosing to stay with us on this occasion and hope you will do so again in the near future. Kind regards Jason General Manager

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