Mercure Stratford upon Avon Shakespeare Hotel 4 stars

TripAdvisor rating 4.0/5 2,261 reviews
Mercure Stratford upon Avon Shakespeare Hotel
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Hotel extras

  • Historic building and unrivalled location in central Stratford-upon-Avon

  • Car park on site, entrance at 7 Sheep Street. Spaces can be reserved for blue badge holders.

  • Only 5 minutes by taxi from Stratford-upon-Avon rail station, or 15 minutes walk

  • Marco Pierre White Restaurant on site with bar and outside terrace

  • Meeting rooms which can accommodate up to 75 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER
stratford upon avon
united kingdom

Tel: +4401789294997

Fax: (+44)01789415411

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    BIRMINGHAM At 24.5km / 15.22 miles

  • By plane

    COVENTRY At 33km / 20.51 miles

  • By plane

    OXFORD/KIDLINGTON At 84.5km / 52.51 miles

  • By train

    STRATFORD-UPON-AVON At 1.61km / 1 miles

GPS :52.191051, -1.707574

Our accommodations

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilège Double or Twin

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • Business Desk
  • Iron

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Business Desk
  • Iron

Suite

  • Max. number of persons: 2
  • Area: From 40
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Our restaurants and bars

MARCO'S NEW YORK ITALIAN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Adjacent to the Hotel is a New York Italian restaurant by celebrity chef, Marco Pierre White. Marco's New York Italian is the perfect setting for lunch or dinner; with a large bar and terrace it's ideal for sitting back and relaxing with drinks.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE QUIL BAR & LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy a traditional afternoon tea, with delicious homemade scones and clotted cream or freshly cut sandwiches and delicious cakes and in the evening it is the ideal location to meet friends for cocktails or choose a glass of wine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARCO'S BAR

Photo non contractuelle / Strictly non binding

Marco's Bar has a contemporary atmosphere and a great selection of cocktails. It is the perfect location for a relaxing drink with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 20 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,689 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,261 reviews

Great hotel - cosy and nice staff!

Customer review rating 4.2/5

Jose E. Couples - 28/11/2019 Confirmed reviews ALL

I really enjoyed the hotel, it was full of centuries-old charm and everything was as we would have wanted. We dined in Marco's restaurant twice but on both occasions it was a poor experience. The food isn't expensive - it's New York style brasserie (Burgers, Nachos, pizzas etc) but almost everything we had was poor. Fries and onion rings were ok - pizza dough not fully cooked. Very disappointed. On the upside the breakfast was very good indeed! I'd stay here again, no qualms.

Great location, good overall

Customer review rating 4.2/5

Kevin Couples - 28/11/2019 Confirmed reviews ALL

Disappointed room not ready on arrival, even though we had advised arrival time. Left waiting near reception with dirty dishes from someone else's afternoon tea (who had already left) Eventually allocated another room - but nobody told restaurant this - as we found out later. Room 112, large and pleasant, but very cold and very limited plug sockets available. Staff were OK, but nobody gave us a friendly or noteworthy service.

Comfortable, friendly and very pleasant

Customer review rating 4.2/5

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

Excellent service, very efficient, and responsive to requests. A delightful stay.

Perfect visit for a weekend

Customer review rating 4.2/5

A V. H. G. Friends - 27/11/2019 Confirmed reviews ALL

A wonderful stay at this beautiful hotel steeped in history with genuinely friendly staff who will ensure that their guests receive the best attention to comfort and relaxation. Definitely the no.1 place to stay in Stratford upon Avon.

Didn't quite match expectations

Customer review rating 4.2/5

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

Some of the details were not up to the standards I would expect when paying the price I did.

Excellent stay again.

Customer review rating 4.2/5

G. Couples - 24/11/2019 Confirmed reviews ALL

Great welcome at reception. Lovely warm and roomy bedroom followed by good service at the bar and a good nights sleep. Looking forward to returning in the future.

Most relaxing and enjoyable experience.

Customer review rating 4.2/5

Neil G. Couples - 23/11/2019 Confirmed reviews ALL

The staff were friendly and attentive from the first moment we arrived until leaving. Nothing seemed to much trouble. The room and Quill bar, where we spent many happy hours, were clean and had everything we needed at hand. Would, and have, recommend a stay to friends and family. Cant wait for our next opportunity to visit.

As always we had a most enjoyable stay.

Customer review rating 4.2/5

Clive A. J. R. Couples - 23/11/2019 Confirmed reviews ALL

The room was very comfortable, the log fire in the lounge was very relaxing and enabled us to relax read and unwind. We come to Stratford primarily for the theatre, but we do enjoy some shopping. It was a lovely surprise to see Margit working in the restaurant (we know her from the Falcon) It was also good to meet the new manager Jason

Convenient location, greta atmosphere

Customer review rating 4.2/5

Mg G. Couples - 22/11/2019 Confirmed reviews ALL

The car park is handy. the location is very good. The breakfast was good. Overall very good except the appearance of the bedroom, it needs redecorating but it was clean. The bathroom was the main issue when after flushing the toilet and then using the wash hand basin, excrement and water appeared in the bath. This happened 3 times in the morning and was reported to reception who then informed maintenance. Hopefully now sorted.

Comfortable and peaceful. Exactly what I came for

Customer review rating 4.2/5

R Couples - 21/11/2019 Confirmed reviews ALL

All positive. Nothing to complain about.

Tolerable

Customer review rating 4.2/5

Stephen R. Couples - 19/11/2019 Confirmed reviews ALL

Tired decor; barely warm enough; no staff in lounge bar; rotten window frame on landing; foot hole in door on landing 3rd floor. On the good side - clean bed linen; good breakfast

Anniversary stay

Customer review rating 4.2/5

John C. Couples - 17/11/2019 Confirmed reviews ALL

I had booked the privilege room with the 4 poster bed as a surprise for my wife. We were very happy with the room and the added touches. Breakfast was very nice plenty to choose from. Pleasant atmosphere.

Good room poor breakfast experience

Customer review rating 4.2/5

R.p.b. Couples - 14/11/2019 Confirmed reviews ALL

Good welcome nice room let down by lumpy mattress and poor quality pillows. Tiny bath towels could hardly wrap round your middle I am a 36 waist. No biscuits on tea tray. Breakfast itself was ok but staff and service were terrible,there was no one in charge of the restaurant had to ask twice for our hot drinks.

Excellent pillows and excellent breakfast

Customer review rating 4.2/5

Christopher G. Families - 11/11/2019 Confirmed reviews ALL

Very good but the car park was full so had to park down the Main Street.

A lively gem.

Customer review rating 4.2/5

Shawn L. Families - 10/11/2019 Confirmed reviews ALL

Pleasantly surprised by the warmth from the staff. The overall experience was better than I had expected. Rooms were quaint and nice, creaking floor boards adding to the authenticity of the place. Special mention for Ana at front desk. Very friendly, approachable and helpful. On the opposite end, a gentleman (bald with beard) at the breakfast counter could learn a thing or two about customer service from his colleagues around. It wasn’t very pleasant being asked (and insinuated) about my child’s age regarding the complimentary breakfast even after I had stated clarifications at front desk and after another one of his colleagues beside him had stated it is complimentary. Apart from this very minor hiccup, thankfully the overall experience was wonderful.

Really comfy hotel

TripAdvisor rating 4.0/5

DayTrip286742 Friends getaway - 10/11/2019 TripAdvisor review

Very close to the theatre, shops and restaurants also easy walk to Shakespeare’s birthplace and 1on walk from station. Comfy hotel lovely cosy log fires spacious double room and huge breakfast choice. Would recommend.

Dear DayTrip286742 Thank for your top review following your stay at the Mercure Stratford upon Avon Shakespeare Hotel. I am pleased that you felt comfy and enjoyed the real fires we have lit at the moment. I hope that you will choose to return again in the future. Kind regards Jason

Fine - good staff everywhere

Customer review rating 4.2/5

Anonymous Business - 09/11/2019 Confirmed reviews ALL

Fine nice room if a bit cold. Convenient location and great staff in all areas

A plesennt break

Customer review rating 4.2/5

M S. Couples - 09/11/2019 Confirmed reviews ALL

The room, the staff and the hotel were very good, however the food was mediocre. Lunch in the p m white restaurant whilst ok was not as good as I had hoped and breakfast was also nothing special.

What a comfortable and friendly hotel!

Customer review rating 4.2/5

Catherine Families - 07/11/2019 Confirmed reviews ALL

A delightful hotel that has cleverly combined modernity with retaining its history. Particularly friendly and attentive staff, who were always on hand to help with anything. Comfortable bedrooms, although the double room was a little small and pokey. Good breakfast in relaxed dining room. Marco restaurant was a little disappointing and only just worth one night's meal (much better restaurants in the town, two of which are almost next door). A lovely stay, thank you

A welcome return to Horatio.

Customer review rating 4.2/5

Judy P. Couples - 07/11/2019 Confirmed reviews ALL

From arrival to departure we were Treated like returning friends.

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