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Mercure Stratford upon Avon Shakespeare Hotel 4 stars

Customer review rating 4.2/5 5,267 reviews

ALLSAFE approved hotel

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Mercure Stratford upon Avon Shakespeare Hotel
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+ 12 Services

Hotel extras

  • An ALLSAFE Clifton environmental certified hotel

  • Historic building and unrivalled location in central Stratford-upon-Avon

  • Only 5 minutes by taxi from Stratford-upon-Avon rail station, or 15 minutes walk

  • Car park on site, entrance at 7 Sheep Street. Spaces can be reserved for blue badge holders.

  • Meeting rooms which can accommodate up to 75 guests

Hotel location

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER stratford upon avon
united kingdom

Tel: +4401789294997

Fax: (+44)01789415411

Check-in from 15h00

Check out up to 11h00

  • By plane

    BIRMINGHAM At 24.5km / 15.22 miles

  • By plane

    COVENTRY At 33km / 20.51 miles

  • By plane

    OXFORD/KIDLINGTON At 84.5km / 52.51 miles

  • By train

    STRATFORD-UPON-AVON At 1.61km / 1 miles

GPS :52.191051, -1.707574

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Breakfast
    • Breakfast à la carte
  • Room service
    • Cold snacks
    • Hot meals
  • One Meeting room
Hotel Services And Equipments
  • Hotel informations
    • 78 rooms
    • No room for people with reduced mobility
    • 10 family rooms
    • 2 connecting rooms
    • 78 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • Italian
    • French
    • Spanish
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
Access to property
  • Limited chargeable parking
    • On site

Our accommodation(s)

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 20 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,267 reviews

TripAdvisor Rating 4.0/5

2,471 reviews

Weekend Stay

TripAdvisor rating 5.0/5

slateloose22 13/10/2021 TripAdvisor review

From arriving (late) to leaving and being pleasantly surprised that the drinks in the room fridge were complimentary, everything was perfect. Staff friendly and helpful, we need a disabled bay and this was organised with a reserved sign on a VERY busy car park. Breakfast was a good selection and well cooked. Great stay and would love to return.

Lovely location

Customer review rating 4.0/5

Chrissie Couples - 07/10/2021 Confirmed reviews ALL

Great hotel with beautiful facade. Staff very friendly and extremely helpful.

Another great stay

TripAdvisor rating 5.0/5

siricat 07/10/2021 TripAdvisor review

This is the third time we have used this hotel. Once again, our room was clean, spacious and well equipped. The staff we came into contact with (reception and at breakfast) were all friendly and helpful. We enjoy occasional trips to this town, and this hotel is our preferred option.

Dear Robn, Thanks for your great review its always nice to get top marks, even more so from a guest who has stayed with us for the third time. Thank you for choosing to return and for you positive comments in regard to your stay and the team. We very much look forward to welcoming you the next time you visit Stratford-upon-Avon. Kind regards Jason General Manager

Friendly staff,Good location and value for money!

Customer review rating 4.5/5

Mr. P. B. Couples - 06/10/2021 Confirmed reviews ALL

We had a lovely stay.Comfortable room and good breakfast.Also enjoyed the complemtary bottle of wine, it went down well.Would also like to thank Maria the receptionist who made use so welcomed.

Perfect location authentic hotel

Customer review rating 4.5/5

A V. Friends - 06/10/2021 Confirmed reviews ALL

Absolutely loved our stay here. Quirky, old hotel with pleasant staff and Shakespearean named bedrooms. Rooms are clean and oldy worldy with character. Lashings of hot water, lovely and warm, comfortable beds with tea/coffee making facilities. Fabulous breakfast and ample parking. Note: Car parking is £15 overnight. Wine was pricey at the bar but as we only bought one round, we didn't mind. Thank you Mercure Shakespeare Hotel for a very pleasant and most comfortable stay.

Lovely Old Hotel in centre of Stratford-up-Avon

Customer review rating 3.5/5

Judeburr Couples - 04/10/2021 Confirmed reviews ALL

We only stayed the one night, hotel & staff great, central location in town & parking available too. Breakfast was good too. Just two small complaints, Shower head over bath was black /corroded so I didn't really enjoy my shower, the rest off bathroom spotless & clean. The complimentary bottle of red wine tasted of vinegar, so I didn't drink it.

Well Located, convenient

Customer review rating 2.0/5

Eileen P. Friends - 04/10/2021 Confirmed reviews ALL

Pretty disappointed. Had a cool reception at arrival with a certainly warm or charming interior. Dark colour schemes with dark surrounds and bad lighting. I was staying in room 112 paid £145 incl breakfast - my room was dingy, musty with poor lighting. Bathroom had bright fluorescent lights surrounding mirror which made it impossible to see or make up. There were no shelves or rails around the basin/ the basin was so shallow all water was splashing on floor.

Complete lack of service and expensive

Customer review rating 1.5/5

Peter D. Couples - 03/10/2021 Confirmed reviews ALL

Disappointing. Service plummeted, prices rocketed.

Well located

Customer review rating 5.0/5

Samantha D. Couples - 02/10/2021 Confirmed reviews ALL

Very nice rooms clean and well maintained and dog friendly

Excellent location, friendly staff

Customer review rating 5.0/5

Nicola R. Couples - 28/09/2021 Confirmed reviews ALL

Lovely old hotel, comfortable room with beautiful views over a park. The staff were very friendly and helpful especially the lady on reception desk I think her name was Maria not sure. Stratford upon Avon is a beautiful town with fantastic restaurants

Wonderful visit

Customer review rating 5.0/5

Mrs J. B. Friends - 27/09/2021 Confirmed reviews ALL

We loved our few days at The Shakespeare Hotel, even the wonky old floors! The staff were endlessly helpful, charming and friendly. The hotel has a warm, welcoming atmosphere - and excellent breakfasts. We felt we had been away far longer than a few days because of the relaxing time we had. Thank you.

Close to all attractions

Customer review rating 4.0/5

Dc Couples - 27/09/2021 Confirmed reviews ALL

Arrived a little early for check in, but found a space in the very convenient car park. Delightful and quirky old hotel. Very helpful and attentive staff. Comfortable room with spacious en suite bathroom with over bath shower. Very tasty buffet style breakfast with good quality bacon and sausages. Slightly let down by the cheap sliced bread for toast. The ‘conveyor belt’ toaster also had a fault I had found in other establishments. One trip did not brown the bread sufficiently, after two, it was burnt.

Lovely night stay

Customer review rating 5.0/5

Diane J. Couples - 27/09/2021 Confirmed reviews ALL

Really enjoyable stay, made for a lovely weekend

Historic Hotel A modern welcome

Customer review rating 4.5/5

Joe P. Friends - 25/09/2021 Confirmed reviews ALL

Met all our needs and expectations except shortage of ale!! Not the Hotel's fault.

Grubby hotel, Evening meal appalling

Customer review rating 2.0/5

Anonymous Couples - 25/09/2021 Confirmed reviews ALL

Somewhat dissatisfied overall Although room in general was clean, the main of the areas of the hotel were very tired and grubby. We alerted main desk that the coffee maker had leaked, but was never replaced as promised. The evening meal was appalling and inedible. Although we made our observation that evening, also with desk next morning and through sending an official complaint on returning, to date have not received any communication.

Staff are welcoming and attetive.Friendly

Customer review rating 5.0/5

Jane J. Friends - 24/09/2021 Confirmed reviews ALL

Friendly, caring and attentive. Physically comfortsble. Staff pleasent and helpful always available to help. Rooms comfortable and clean Well equippef.

Period hotel

Customer review rating 4.0/5

Griso61 Couples - 24/09/2021 Confirmed reviews ALL

Good service from Maria on arrival. She gave advice on places to go and eat. Bed very comfortable. Room needed a coat of paint.

A wee bit tired!

Customer review rating 3.5/5

Mary M. Families - 22/09/2021 Confirmed reviews ALL

Our room was not ready when we arrived. The room we were given, although spacious was not suitable. It was in an out building on the ground floor on the main road. Passersby could look straight into our room. The staff then moved us to a more suitable room on the first floor. The hotel is a wee bit tired and shabby looking. It needs a lick of paint and the carpets replaced.

Traditional classy stay

Customer review rating 4.5/5

T A. L. Couples - 21/09/2021 Confirmed reviews ALL

Excellently positioned for all that Stratford upon Avon has to offer. Grateful for parking on site. Size of room was great, mammoth comfy bed, seating area and plenty of room to walk about in. Bathroom large and spacious good shower power. Communal areas well furnished with traditional pieces. Lots of places to take your bar drinks too and immediate attention from bar staff- Covid restrictions have impacted on current experience ..staff were very polite and friendly throughout.

well located

Customer review rating 3.0/5

Anonymous Families - 21/09/2021 Confirmed reviews ALL

The hotel staff were very helpful and accommodating. The room however whilst clean needs modernising . The bed was extremely uncomfortable and I could see and feel each spring. The meal in the evening was very poor and not worth £30.00 per head. the location was wonderful.

Our most recent 20 reviews

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