Novotel Ipswich Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,067 reviews
Novotel Ipswich Centre
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Onsite parking for guests- £7 for 24 hours

  • On-site bar & restaurant

  • Six versatile meeting spaces for events that work

  • State-of-the-art gym facilities for all guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Ipswich Centre

Grey Friars Road
IP1 1UP
ipswich
united kingdom

Tel: +441473363800

Fax: (+44)1473/232414

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   IPSWICH

  • By plane

    LONDON HEATHROW At 160km / 99.42 miles

  • By plane

    LONDON STANSTED At 79.66km / 49.5 miles

  • By boat

    HARWICH At 60km / 37.5 miles

  • By train

    IPSWICH CENTRAL At 0.8km / 0.5 miles

GPS :52.05321, 1.152622

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Updated superior with queen bed

  • Max. number of persons: 2
  • Area: From 18

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Updated superior with 2 single beds

  • Max. number of persons: 2
  • Area: From 18

Superior Room with Queen bed + convertible Sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room Queen Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 207

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Ipswich Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,110 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,067 reviews

Weekend Stay

Customer review rating 4.3/5

Alan S. Couples - 03/12/2019 Confirmed reviews ALL

Pleasant weekend stay here in an executive room, a couple of little niggles. Unable to get extra coffee capsules and the toiletries were nor replenished. Otherwise an excellent stay

Dear Thank you for your feedback regarding your stay with us at the Ipswich Novotel. I am glad that you had a nice stay with us. I am sorry that your coffee pods and toiletries were not replaced and I will look in to this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 
Customer review rating 4.3/5

Jo B. Couples - 02/12/2019 Confirmed reviews ALL

Comfortable, clean and quiet hotel.

Fair

Customer review rating 4.3/5

Sharon Couples - 02/12/2019 Confirmed reviews ALL

Overall it was fair. The reception staff were very accommodating especially Susan and the new lady, sorry i didn't catch her name. I stayed in room 313 for 6 nights. Was a little disappointed with the fact that throughout my entire stay the phone in the room was not working at all and every time i needed some information i had to leave the comfort of my room and go down to the reception, but i guess you cant get it all hey, a big shout out to the housekeeping team, my room was on DND a lot of the times but they still managed to leave tea/coffee amenities as well as bath amenities at the door, its small little details like that that go a long way with a guest and being a hotelier myself I would say it was satisfactory, the staff was very kind and polite.

Dear Sharon, We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our newest member of staff Amelia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do however apologize for the phone not working in the room, it is a issue we are trying to overcome at the minute. We will try our best to get this sorted for you before your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Reception Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Great location with great staff

Customer review rating 4.3/5

Anonymous Friends - 01/12/2019 Confirmed reviews ALL

All you staff were very welcoming and even though we had a slight issue, sorted straight away. The location is excellent for centre of Ipswich, with good car parking facilities.

Novotel Ipswich

TripAdvisor rating 4.0/5

BernieS183 Couples - 29/11/2019 TripAdvisor review

We stay at the hotel regularly and is our hotel of choice in Ipswich. The staff are always friendly and helpful and we always feel very comfortable there! The rooms are appointed to a very high standard and the public areas are very comfortable!

Great location and great staff

Customer review rating 4.3/5

Chris C. Couples - 28/11/2019 Confirmed reviews ALL

very pleasant stay, lovely clean room, check in was quick and easy, staff were very helpful.

Much better than we expected

Customer review rating 4.3/5

A C. Friends - 27/11/2019 Confirmed reviews ALL

good quality comfortable room and facilities. The hotel is on the edge of the attractive part of town with easy access to the shops and water front/marina

as good as expected

Customer review rating 4.3/5

Colin S. Friends - 27/11/2019 Confirmed reviews ALL

wonderful staff throughout the hotel no complaints only downside was the heating in rom 404, you need to be a computer wizard or a rocket scientist to understand the most complicated heating system I have ever come across in 40 years of staying in hotels. I have stayed in hotels rooms all over the world and I have never had to get a staff member to sort out the problem twice on the trot, first in the morning to get it turned up as it was freezing and at 1am the next night to get it turned down as it had got way to hot. all it needs is a simple manual thermostat to alter room temp or at the very least a set of instructions on how to work the pad on the wall for the heating controls

Dear Colin, We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. However we are very sorry about the heating problems you have experienced in the room you stayed in. Going forward, we will give clearer instructions on the heating controls in every bedroom. Thank you again for sharing your experience and we hope your next visit will be perfect. Yours sincerely, Steven Jennings Reception Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Very good.

Customer review rating 4.3/5

Anonymous Business - 27/11/2019 Confirmed reviews ALL

Friendly staff looked after me.

Very pleasant stay, will be back!

Customer review rating 4.3/5

Sophie G. Business - 26/11/2019 Confirmed reviews ALL

I had a very lovely and enjoyable stay. Friendly staff upon check in and very helpful restaurant staff. Room was clean and the bed was so comfy! Perfect stay, can’t fault it.

Dear Sophie, We very much appreciate your comments regarding your stay at Novotel Ipswich Centre especially towards the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am positive that they will be overwhelmed they made your stay pleasant. Thank you again for sharing your experience again, and we hope your next visit will be as pleasant as this previous one. Yours sincerely, Steven Jennings Reception Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Lovely stay

Customer review rating 4.3/5

Lisa D. Families - 26/11/2019 Confirmed reviews ALL

The reception staff were lovely and friendly. I highly rate the welcome we were given. The rooms were a little strange. The shower was hard to get in and I didn’t rate the hand basin. The pillows were shocking! But the room was nice and clean. The camp beds for 13 and 15 year old boys were small and not comfortable.

Comfortable hotel with good facilities.

Customer review rating 4.3/5

Rich Solo - 25/11/2019 Confirmed reviews ALL

Good value. Clean and friendly.

Dear Richard Thank you very much for you feedback regarding your stay with us at the Ipswich Novotel. I will share your comments with our team. I am sure they will be pleased with your comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Noisy

Customer review rating 4.3/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Hi, I was in a room that faced the main road. It was really noisy. Also, the shower door was really difficult to use, not enough room really to squeeze into the shower.

Dear Mark D., Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that you had a few issues during your stay with us as we try to provide a comfortable stay for all off our guest. We hope that you do give us another try and if you wish to stay with us again then please ask for myself Steven when you check in and I can arrange something for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steven Jennings Front Office Supervisor

Three night stay Ipswich

Customer review rating 4.3/5

Paul Solo - 25/11/2019 Confirmed reviews ALL

Good clean recently room refurbished centrally located hotel with a good sized car park.

Dear We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. Its great to see that you enjoyed our newly refurbished rooms and hotel. I will share your comments with our team and I am sure that they will be pleased with your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Care, comfort and convenience

TripAdvisor rating 4.0/5

Bentley05 Couples - 25/11/2019 TripAdvisor review

The fact that my wife and I have now stayed, I believe, five times over as many years at this hotel, must be clear evidence that we enjoy the experience! The ambience when one arrives is spacious, but really welcoming and a haven from the busy traffic outside. We always ask for a room overlooking the two adjacent roundabouts, as the visual spectacle of the traffic, especially after dark, makes for wonderful entertainment! Our room was top class with only one small criticism, namely that the tiny bedside 'shelf' on one side of the bed was a triumph of design over utility. It was far too small, particularly when, on the other side there was a fine moveable table, ideal for breakfast in bed. The bathroom, with its brilliant separate shower, left nothing to be desired. We had one meal in the dining room and another in the very comfortable bar and were wholly satisfied by both. But, above all, it was the excellent service we received from all the staff members we met, who without exception were a credit to the hotel. Will we stay again? Of course we will!

Always brilliant

Customer review rating 4.3/5

David M. Couples - 24/11/2019 Confirmed reviews ALL

First class all round

Dear Mr M., We very much appreciate your amazing comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to welcome you back. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Initially,quite an unpleasant experience, but overall very pleasant

Customer review rating 4.3/5

Annoy Couples - 22/11/2019 Confirmed reviews ALL

We initially had a few issues, I had a phone call just an hour before we was due to check in to say that our room would not be available, after arriving at the hotel, after having a conversation, we was told shortly afterwards that we could have our room , the room was very nice, spacious, bed was extremely comfortable, had a bath with a shower as requested, all staff seemed very pleasant, room appeared clean enough , lovely and warm too

Dear Mrs S., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback aboutt he staff and rooms. I am truely sorry about the problems you had before check in, i will be looking into this. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com |

Comfortable

Customer review rating 4.3/5

Anonymous Couples - 19/11/2019 Confirmed reviews ALL

We stayed before and liked the location. Rooms are nice.

Dear Mrs C., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com |

Very Happy with quality of service

Customer review rating 4.3/5

Disha S. Business - 19/11/2019 Confirmed reviews ALL

I am really happy with the kind of hospitality that I got plus the maintenance of the property. Probably one of my best experiences. I am in different city and a different hotel now and seems to be missing Novotel. Thanks a lot.

Dear Mrs S., We very much appreciate your amazing comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. We miss you too! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and please come back soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Stayed here before, all good .

Customer review rating 4.3/5

Keith Couples - 18/11/2019 Confirmed reviews ALL

When I got to the Novotel Ipswich the lady said that Novotel system had gone down worldwide. Everything was fine a member of staff had printed off a manifesto for that day so they could carry on as normal. I am unstandardised when technology goes wrong . My stay was like any other stay in a Novotel attention to detail and a good welcome.

Dear Mr P., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. Thank you for your support during our difficult time, it was much appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!
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