Novotel Ipswich Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 647 reviews

Novotel Ipswich Centre - Image 1
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Description

Hotel extras

  • Restaurant, bar and Lounge available - non hotel guests welcome!

  • Onsite parking for guests- £7 for 24 hours, EV charger available

  • Green Key Certified

  • Six versatile meeting spaces for events that work

  • Gym onsite

Our accommodation(s)

Hotel location

Novotel Ipswich Centre

Grey Friars Road
IP1 1UP IPSWICH
United Kingdom

GPS:52.05321, 1.152622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Meetings & Events

Number of Meeting Room
4
Surface of the largest room
207  /  2228.127 sq ft
Maximum seats capacity
220
Maximum capacity for banquets
140
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  647 reviews

TripAdvisor Rating  3.9/5  1,238 reviews

Customer review rating 4.5/5

Jason K. Couples - Confirmed reviews ALL

We stayed in the hotel a number of times pre-covid but not since it was previously repurposed. It was great to see some improvement and refurbishment works have been carried out since. Very polite staff and great service. Breakfast was great and an overall very nice environment.

Dear Jason, Thank you for your kind feedback regarding your recent stay at Novotel Ipswich Centre. We are delighted to hear that you noticed the improvements and refurbishment done since your last visit. It is rewarding to know that our staff provided polite service and that you enjoyed your breakfast and overall experience. We appreciate your continued patronage and look forward to welcoming you back soon. Best regards, Susan Feek

Customer review rating 5.0/5

Linda T. Couples - Confirmed reviews ALL

We regularly stay at this hotel whilst visiting family in Ipswich. It is conveniently situated in walking distance from the train station, the marina and the town centre. The rooms are spotlessly clean and the room service excellent. The bar area is well appointed with lots of seating. We really enjoy the various choices offered at breakfast, all beautifully presented in a pleasant dining area. Most of all, we appreciate the welcome given by all the staff, those on the reception desk, in the dining area and bar. It's nice to be recognised as frequent visitors and feel the hotel is our home from home.

Dear Linda, Thank you for taking the time to share your positive experience at Novotel Ipswich Centre. We are delighted to learn that you consistently enjoy your stays with us and that our location conveniently meets your needs while visiting family. It is wonderful to hear that you found our rooms to be immaculate and that our room service met your expectations. We take great pride in our breakfast offerings and are pleased that you appreciated the variety and presentation in our dining area. Furthermore, the recognition you received from our staff is a testament to our commitment to providing a welcoming atmosphere for all our guests. We look forward to continuing to be your home away from home during your visits to Ipswich. Best regards, Susan Feek

Customer review rating 5.0/5

Christina G. Solo - Confirmed reviews ALL

The staff was friendly, very attentive, the hotel itself was very lovely, very clean, christmas atmosphere. i will say i had trouble with the heating in the room but apart from that it was a lovely experience.

Dear Christina, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our attentive staff and the festive atmosphere of the hotel. We acknowledge your concerns about the heating in your room and will take note of this for future improvements. Best regards, Susan Feek

Best staff ever

TripAdvisor rating 5.0/5

Sightsee36086102607 TripAdvisor review

Oh I made mistakes. Paid for extras and late departure etc and typical guy I got my dates wrong. But these guys fixed it. I'd really like to say that Adam, abbie , faik Elaine and bridie are awsome...mistakes was made by me and they fixed my errors...honestly the best staff I've ever come across. X

Thank you for your wonderful feedback regarding your experience with our staff who were able to assist you effectively during your stay. Our team strives to provide exceptional service, and it is rewarding to know that they met your expectations. We appreciate your understanding regarding the adjustments made to your booking and are glad to have contributed to a positive experience. Merry Christmas! Kind Regards Susan Feek

Updated Rooms

TripAdvisor rating 5.0/5

Louisc17 TripAdvisor review

Reception very helpful hotel extremly clean, great location, and parking. Rooms very comfy, shower powerful added benefit of a fridge.

Thank you for your positive feedback. We are delighted to hear that you enjoyed our updated rooms, helpful reception, and the cleanliness of our hotel. It is wonderful that our location and amenities, including the fridge, met your expectations. We look forward to welcoming you back. Merry Christmas! Best regards, Susan Feek

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Other web-users rate our hotel

  • 383 reviews 8.6/10 Location
  • 589 reviews 8.1/10 Room
  • 589 reviews 9.2/10 Service
  • 11 reviews 5.2/10 WiFi
  • 294 reviews 9.1/10 Breakfast
  • 261 reviews 8.3/10 Cleanliness

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