Novotel Ipswich Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 546 reviews

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ALLSAFE approved hotel

Hotel extras

  • This hotel is currently closed

  • Onsite parking for guests- £8 for 24 hours

  • An ALLSAFE Clifton Environmental Services certified hotel.

  • Six versatile meeting spaces for events that work

  • Full English Breakfast available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Ipswich Centre

Grey Friars Road
United Kingdom

GPS:52.05321, 1.152622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  546 reviews

TripAdvisor Rating  4.0/5  1,206 reviews

Certificate of excellence 2022

Executive Suite would book again

TripAdvisor rating 5.0/5

7YellowPistachio TripAdvisor review

Booked an executive suite for a business weekend as a couple yet only one robe and one set of slippers. Had to ask reception for an additional set. Room and bathroom very clean. Comfortable. Quiet. Nespresso machine was dirty I let reception know on checkout. Food was nice but a tad pricey. Breakfast had very good choice and was tasty. Staff at restaurant, bar and reception very nice, friendly and accommodating. Would book again in future.

Good location very small rooms

TripAdvisor rating 3.0/5

andybate1967 TripAdvisor review

Friendly staff good location clean room large bathroom but very small room no tea and coffee in the rooms but there is a vending machine in the lobby the rooms are ok for one person but very cramped with two

Tired looking hotel inside

TripAdvisor rating 3.0/5

J5931GZivano Families - TripAdvisor review

I have recently stayed 2 nights at the Novotel Ipswich Centre and was disappointed how tired looking the hotel is. We have good facilities in our rooms, which were on the third floor. One other thing, there seemed to be groups of men inside and outside the hotel who leered at my two teenage daughters, making them feel extremely uncomfortable.

Hotel cancelled our reservations

TripAdvisor rating 1.0/5

Pominfrance TripAdvisor review

Awful treatment from a hotel I have regularly used and praised for years. Had four reservations between November 2022 and February 2023. Received an email to say all bookings cancelled as the hotel had been taken over by the Home Office. Had to make a number of telephone calls to ask for a refund, which then never appeared. Cannot get hold of Accor Head Office email and emails to Novotel Ipswich not being answered. Novotel / Accor Hotel group have handled this entire affair terribly.

Awful stay

Customer review rating 0.5/5

Chris M. Friends - Confirmed reviews ALL

This Hotel was being turned into a home for asylum seekers during our stay. Woken up both nights by staff having to replace furniture in the rooms, seating removed from the lounge, no hot breakfast on Sunday, bar closed early Saturday night.....I could go on. Still waiting for a response to my complaint from Accor.

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Other web-users rate our hotel

  • 316 reviews 8.9/10 Location
  • 557 reviews 7.3/10 Room
  • 418 reviews 8.4/10 Service
  • 9 reviews 5.6/10 WiFi
  • 264 reviews 6.5/10 Cleanliness
  • 224 reviews 8.8/10 Breakfast

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