Novotel Ipswich Centre Hotel 4 stars

very pleasant stay, lovely clean room, check in was quick and easy, staff were very helpful.

good quality comfortable room and facilities. The hotel is on the edge of the attractive part of town with easy access to the shops and water front/marina

wonderful staff throughout the hotel no complaints only downside was the heating in rom 404, you need to be a computer wizard or a rocket scientist to understand the most complicated heating system I have ever come across in 40 years of staying in hotels. I have stayed in hotels rooms all over the world and I have never had to get a staff member to sort out the problem twice on the trot, first in the morning to get it turned up as it was freezing and at 1am the next night to get it turned down as it had got way to hot. all it needs is a simple manual thermostat to alter room temp or at the very least a set of instructions on how to work the pad on the wall for the heating controls

Friendly staff looked after me.

I had a very lovely and enjoyable stay. Friendly staff upon check in and very helpful restaurant staff. Room was clean and the bed was so comfy! Perfect stay, can’t fault it.

The reception staff were lovely and friendly. I highly rate the welcome we were given. The rooms were a little strange. The shower was hard to get in and I didn’t rate the hand basin. The pillows were shocking! But the room was nice and clean. The camp beds for 13 and 15 year old boys were small and not comfortable.

Good value. Clean and friendly.

Hi, I was in a room that faced the main road. It was really noisy. Also, the shower door was really difficult to use, not enough room really to squeeze into the shower.

Good clean recently room refurbished centrally located hotel with a good sized car park.

The fact that my wife and I have now stayed, I believe, five times over as many years at this hotel, must be clear evidence that we enjoy the experience! The ambience when one arrives is spacious, but really welcoming and a haven from the busy traffic outside. We always ask for a room overlooking the two adjacent roundabouts, as the visual spectacle of the traffic, especially after dark, makes for wonderful entertainment! Our room was top class with only one small criticism, namely that the tiny bedside 'shelf' on one side of the bed was a triumph of design over utility. It was far too small, particularly when, on the other side there was a fine moveable table, ideal for breakfast in bed. The bathroom, with its brilliant separate shower, left nothing to be desired. We had one meal in the dining room and another in the very comfortable bar and were wholly satisfied by both. But, above all, it was the excellent service we received from all the staff members we met, who without exception were a credit to the hotel. Will we stay again? Of course we will!

First class all round

We initially had a few issues, I had a phone call just an hour before we was due to check in to say that our room would not be available, after arriving at the hotel, after having a conversation, we was told shortly afterwards that we could have our room , the room was very nice, spacious, bed was extremely comfortable, had a bath with a shower as requested, all staff seemed very pleasant, room appeared clean enough , lovely and warm too

We stayed before and liked the location. Rooms are nice.

I am really happy with the kind of hospitality that I got plus the maintenance of the property. Probably one of my best experiences. I am in different city and a different hotel now and seems to be missing Novotel. Thanks a lot.

When I got to the Novotel Ipswich the lady said that Novotel system had gone down worldwide. Everything was fine a member of staff had printed off a manifesto for that day so they could carry on as normal. I am unstandardised when technology goes wrong . My stay was like any other stay in a Novotel attention to detail and a good welcome.