Novotel Ipswich Centre Hotel 4 stars

Customer review rating 4.3/5 5,267 reviews
Novotel Ipswich Centre
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Onsite parking for guests- £8 for 24 hours

  • On-site bar & restaurant

  • Six versatile meeting spaces for events that work

  • State-of-the-art gym facilities for all guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Ipswich Centre

Grey Friars Road
IP1 1UP
ipswich
united kingdom

Tel: +4401473232400

Fax: (+44)1473/232414

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   IPSWICH

  • By plane

    LONDON HEATHROW At 160km / 99.42 miles

  • By plane

    LONDON STANSTED At 79.66km / 49.5 miles

  • By boat

    HARWICH At 60km / 37.5 miles

  • By train

    IPSWICH CENTRAL At 0.8km / 0.5 miles

GPS :52.05321, 1.152622

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Updated superior with queen bed

  • Max. number of persons: 2
  • Area: From 18

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Updated superior with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
Accessible room

Superior Room with Queen bed + convertible Sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

Executive Room Queen Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 207

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Ipswich Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,267 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,085 reviews

Great Service

TripAdvisor rating 4.0/5

morgane4033 26/02/2020 TripAdvisor review

Great stay here, with very helpful reception staff and Bar staff. Breakfast was very good value too. We arrived early in the morning but some of group were able to purchase breakfast and we were able to drop bags and sort car out despite being too early to check in. Highly recommended.

Dear morgane4033 Thank you for taking time to review and also for your very kind words. They are very much appreciated. Me and my team enjoyed reading this. Really happy we manage to impress you and look after you. My team are very thankful about the comment about staff. No doubt this will serve as an encouragement and also motivate them to serve all our future guests with service minded with a passion. Thank you so much for recommending us for friends and family. I look forward to welcoming you back to Novotel Ipswich soon. Kind regards, Nuwan Jayasena General Manager

Unfortunate day

Customer review rating 4.3/5

S. Business - 23/02/2020 Confirmed reviews ALL

On 17 Feb,there is no water supply to the room. There is no explaination frm the staff in the morning. Not the experience at that morning.Beside that,overall the room is clean and good stay.

Dear Choon Hooi S., Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 01…00 if you wish to discuss this matter in further details. Sincerely, Steven Jennings Front Office Supervisor

Good hotel

Customer review rating 4.3/5

Janet M. Couples - 22/02/2020 Confirmed reviews ALL

Room very nice and clean. Very. Nice people and friendly

Dear Janet We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I am really glad that you enjoyed our newly refurbished rooms and you found the team welcoming. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Perfect Location For Our Needs

Customer review rating 4.3/5

Nicholas S. Families - 21/02/2020 Confirmed reviews ALL

We attended a function at The Corn Exchange, which was less than 10 minutes away.

Dear Nicholas We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Really welcoming

Customer review rating 4.3/5

Pb398 Couples - 19/02/2020 Confirmed reviews ALL

Great stay, really friendly staff. Check in was easy, friendly and quick. Service in the bar was great. The room was lovely. So we stayed in and had room service which was excellent

Dear Philip Thank you for your lovely feedback and I am really pleased that you had a lovely with us.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Really only decent hotel in Ipswich.

Customer review rating 4.3/5

Anthony Business - 19/02/2020 Confirmed reviews ALL

Really only decent hotel in Ipswich. Did everything I needed it to do. Staff v helpful. Bathoom somewhat tired. Towells disappointing. Milly on reception was very helpful.

Dear Anthony We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive and constructive feedback. I am pleased that you was happy with the service the team and specially Milly provided you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

No running water

Customer review rating 4.3/5

Martin P. Business - 19/02/2020 Confirmed reviews ALL

Woke up to no running water . Apologetic staff but that didn’t help when I needed to was and peepAre for meetings. Haven’t heard a thing back from the manager since I complained and requested a discount. Really poor service

Dear Martin Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that your experience did not meet your expectations; please see the email my manager has sent you.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steven Jennings Front Office Supervisor

Well located, friendly staff, decent restaurant

Customer review rating 4.3/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Good place to stay for a work trip, especially on a cold winter's night when I didn't want to go out in search of dinner.

Dear We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I am glad that you enjoyed your stayed with us and we made you feel welcome. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Good location, very nice hotel

Customer review rating 4.3/5

Michael M. Couples - 19/02/2020 Confirmed reviews ALL

First of all, I like the refurb. The reception is in the perfect position to greet guest, the rooms are modern and clean. The food was perfect, we had a very enjoyable 2 night stay.

Dear Michael Ia m really pleased that you enjoyed our newly refurbished bedrooms. We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Great stay

Customer review rating 4.3/5

Phils Couples - 18/02/2020 Confirmed reviews ALL

Very friendly welcome and all staff were helpful. Shawn on reception was particularly good

Dear Phil We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I am glad that you was pleased with the service that Shaun provided and I will passed the feedback to him. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Great overnight stay

Customer review rating 4.3/5

Mrs H. Couples - 18/02/2020 Confirmed reviews ALL

We booked a dinner bed and breakfast package which was reasonably price and worth the money we paid. Rooms clean not overly big but comfortable for an overnight stay. Evening meal was very nice and filling. Breakfast was excellent. The staff were all friendly and helpful. We will book again if In the area

Dear Jacqueline We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon.. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Average

Customer review rating 4.3/5

Nathan P. Couples - 17/02/2020 Confirmed reviews ALL

It was an average stay in my opinion. As soon as I walked into reception area I felt intimidated by a male member of staff which made me feel uncomfortable. It might have been as I had booked the room for me and my boyfriend (gay couple.) The room itself, which was executive was okay. Could have been better though. The floor was dirty and had which looked like a big dark stain the carpet which was a bit of putting. The shower had like a hole in the tube so when I had a shower there was water dripping down the side and onto the floor which made it floor outside the shower itself quite wet.

Dear Nathan, Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that you felt like this as we want all of our guests to feel welcome and enjoy their stay with us. I am also sorry you had issues in the room and I and I will pass this back to the management team. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steven Jennings Front Office Supervisor

Nothing was too much trouble.

Customer review rating 4.3/5

Amanda B. Business - 17/02/2020 Confirmed reviews ALL

Great conference facilities, organisation made easy by helpful staff, facilities, food and service fantastic. Thank you.

Dear Amanda Thank you very much for your kind and lovely feedback. I am really glad you was pleased with the service we provided. We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Good Stay

Customer review rating 4.3/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Staff, polite, attentive and helpful. Accommodation good

Dear Amarjit K I am sorry that you had the issue with your safe but I am glad we managed to sort it for you. We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Well Located Good stay Friendly staff

Customer review rating 4.3/5

Peter N. Business - 17/02/2020 Confirmed reviews ALL

Very easy to get to all amenities near by. good food great s

Dear Khalifa We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. Its great to see you enjoyed your meal you had with us and I will pass this on to the kitchen. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Good stay

Customer review rating 4.3/5

Amy Couples - 14/02/2020 Confirmed reviews ALL

It was nice, but the internet was not working on the TV so could not access any of the apps. I was looking forward to watching a film and relaxing. No compensation offered and was told to just watch normal TV. I chose this hotel over another because of this included feature.

Dear Amy I am sorry for the issue you had regarding the internet and the television . The televisions are brand new and recently been installed in the hotel and currently none of the televisions are set up to support the apps and Netflix. I am sorry any inconvenience that this may have caused you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Our Christmas Party was excellent

Customer review rating 4.3/5

Shirley P. -. S. S. Business - 14/02/2020 Confirmed reviews ALL

The meal was excellent, especially as there was over 200 people to cater for. The only negative point was that the music was far too loud during the meal and was unable to speak to the people on the table

Dear Shirley I am glad that you enjoyed the Christmas party you attended at the hotel. We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Excellent visit

Customer review rating 4.3/5

Bernd G. Business - 12/02/2020 Confirmed reviews ALL

I stayed already many times at the Novotel Ipswich and each time is a great experience. The front office team and the restaurant team are wonderful and always helpful. The rooms are clean and I like the breakfast.

Dear Bernd We are really glad that you had another great stay with us and you was pleased with the service we provided you. We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Fantastic stay

Customer review rating 4.3/5

Ruth Couples - 12/02/2020 Confirmed reviews ALL

Beautiful, comfy room. Love the fact there was an Nespresso machine! It was also fantastically dog friendly.

Dear Ruth We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. We are glad that you enjoyed your stay with us as we try to make our guests feel at home during their stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

excellent hotel for business travel

Customer review rating 4.3/5

Not S. Business - 11/02/2020 Confirmed reviews ALL

quiet relaxing room, very attentive staff and an improved dinner menu

Dear Trevor Thank you for your kind feedback and its great that you like our new and improved dinner menu . We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Steven Jennings Front Office Supervisor Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 
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