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Novotel Ipswich Centre Hotel 4 stars

Customer review rating 4.3/5 5,592 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Ipswich Centre
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+ 16 Services

Hotel extras

  • An ALLSAFE Clifton Environmental Services certified hotel.

  • Onsite parking for guests- £6 for 24 hours

  • New Spring menu available for Al Fresco dining or Take away (till 17th May)

  • Six versatile meeting spaces for events that work

  • Full English Breakfast available, eat outside or take away only till May 17th

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf Paying
  • Tennis Paying
  • Beach and water sports Paying
  • Other sports activities
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Ipswich Centre

Grey Friars Road
IP1 1UP ipswich
united kingdom

Tel: +4401473232400

Fax: (+44)1473/232414

Check-in from 15h00

Check out up to 12h00

  • NATIONAL EXPRESS :  IPSWICH

  • By plane

    LONDON HEATHROW At 160km / 99.42 miles

  • By plane

    LONDON STANSTED At 79.66km / 49.5 miles

  • By boat

    HARWICH At 60km / 37.5 miles

  • By train

    IPSWICH CENTRAL At 0.8km / 0.5 miles

GPS :52.05321, 1.152622

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 207

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Ipswich Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,592 reviews

TripAdvisor Rating 4.0/5

1,136 reviews

Well located

Customer review rating 5.0/5

Anonymous Friends - 19/09/2021 Confirmed reviews ALL

Itbwas exactly what we wanted

Good location nice stay

Customer review rating 3.5/5

Karin C. Couples - 19/09/2021 Confirmed reviews ALL

Room nice staff very nice and helpful Room very clean But no water in room not enough milks or coffee so disappointed

Very good

Customer review rating 5.0/5

Anonymous Business - 18/09/2021 Confirmed reviews ALL

Hotel was welcoming, efficient, and clean. Comfy bed, nice room.

Great location, close to town centre

Customer review rating 4.0/5

Foreverblue Couples - 16/09/2021 Confirmed reviews ALL

Overall we had a great time, a few niggles

Best hotel experience in 2 years

Customer review rating 4.5/5

Mike B. Business - 15/09/2021 Confirmed reviews ALL

Everyone that I met was warm and friendly. The room was excellent, food was of a good standard. Car parking is a little hectic due to lack of spaces.

Ok

Customer review rating 2.5/5

Rebecca F. Couples - 12/09/2021 Confirmed reviews ALL

We stayed for one night. The front is of house person was very bland, not much interaction. The room was nice and cool, but the bathroom had mould in the corner of the bath that hadn’t been cleaned or even tried to be cleaned. I had to re clean the bath. Also the bedsheet were ripped on the seem. I have emailed you on website but had no reply.

Always pur first choice

Customer review rating 4.0/5

Chris Y. Couples - 11/09/2021 Confirmed reviews ALL

Very good stay and with the lifting of some covid restrictions, it felt almost normal. Miss the option of breakfast in our room and one complaint about limescale on the shower head making for a very poor shower.

Ok in the end

Customer review rating 4.0/5

William Business - 07/09/2021 Confirmed reviews ALL

Hotel in good location for shops bars restaurants unfortunately we was allocated a front facing room with 3 lanes of traffic outside very noisy had room changed to back of hotel a lot better breakfast was excellent buffet style but everything fresh and replenished regularly the only downside which I couldn’t believe is rooms aren’t serviced during your stay

Perfect location to access city center

Customer review rating 4.0/5

Miguel Couples - 06/09/2021 Confirmed reviews ALL

Staffs very friendly

Good location.

Customer review rating 4.5/5

Sharon L. Families - 06/09/2021 Confirmed reviews ALL

It was lovely. Parking was sometimes a hassle to find a place to park. Room were lovely. Clean. Breakfast was great. Staff was extremely accomodating to my disabled mother. Would definitely stay again. Thank you.

Dirty Room

Customer review rating 1.5/5

Amber Solo - 03/09/2021 Confirmed reviews ALL

First I was 'upgraded' to an executive room which wasn't an upgrade as the bathroom hadn't been refurbished, I asked to have the room I booked and I was moved. The new room was dirty with cobwebs and dead insects around the window which had blown so you couldn't see outside properly. The room itself was spacious however it lacked storage which I'm not quite sure why when there was space for it. The mini fridge wasn't cold and had an off smell. The shower was good apart from the water was slow to drain away. There was no soap what so ever which is quite shocking considering the pandemic. The doors to the room weren't sound proof enough and slammed shut which meant I could hear everything going on in the corridor. There was no house keeping due to Covid however this seems to be a cost cutting measure using Covid as an excuse as breakfast was self serve with everyone touching the same tongs etc. Breakfast was ok, I found the choice of hot food limited. The car park wasn't big enough so people had parked anywhere they could and you have to pay for parking which I was unaware of at the time of booking. I wouldn't stay here again.

OK, just a few little niggles.

Customer review rating 2.5/5

Anonymous Couples - 01/09/2021 Confirmed reviews ALL

Lots of towels but only one towel rail. Only 2 tea bags supplied (although plenty available if requested). Great breakfast.

Central

Customer review rating 4.5/5

Lester P. Families - 01/09/2021 Confirmed reviews ALL

Clean and very helpful staff

Dear Mr P., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com |

Clean and efficient

Customer review rating 4.5/5

Liz Families - 31/08/2021 Confirmed reviews ALL

We all enjoyed our overnight stay.

Dear Mr S., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. It was really lovely to welcome you back after all that time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you all again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com |

Poor barman

Customer review rating 2.5/5

Neil Couples - 31/08/2021 Confirmed reviews ALL

We waited at the bar on Sunday night,the barman was busy doing other things,not in the bar area,I asked receptionist & he said to wait a minute,5 minutes later & we still weren’t served despite the barman seeing we was waiting he said nothing!

Very good breakfast!

Customer review rating 3.5/5

Graham Couples - 30/08/2021 Confirmed reviews ALL

Easy parking, central location, ideal for football ground. Comfortable room, nice and quiet and reasonably well appointed albeit with some Covid restrictions still in place. Wanted to stay an extra night but this just wasn't possible, hey ho, maybe next time.

Clean room. Polite staff. Great location.

Customer review rating 5.0/5

Cannonpants Business - 30/08/2021 Confirmed reviews ALL

Stayed for one evening on a business trip. Great hotel. Well located for the town centre and the staff were wonderful

Dear Mr B., We very much appreciate your amazing comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com |

Surprisingly lovely.

Customer review rating 5.0/5

Neil Couples - 30/08/2021 Confirmed reviews ALL

I honestly didn’t know what to expect of Ipswich. What a fantastic surprise. The area of the hotel is very close to the marina, which is a lovely morning stroll and coffee location. The town centre isn’t far away and I was blown away by the architecture and range of independent stores. The Novotel Ipswich is lovely, spacious and welcoming. Very happy to have stayed and will stay again when I head in that direction next time.

Dear Mr L., We very much appreciate your amazing comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the hotel and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com |

My recent stay

TripAdvisor rating 5.0/5

nfreeman882 Business - 06/08/2021 TripAdvisor review

Very good on so many levels. Very COVID aware, all of the staff are extremely competent, friendly but still remaining professional. Nuwan, the Manager leads very much by example. It is great now that the restrictions have lifted there is a genuine buzz felt especially as customers realise what they’ve been missing. Either for business or pleasure situated near the centre of town it is a great place to stay.

Novotel Ipswich

TripAdvisor rating 4.0/5

Pamela R Business - 27/11/2020 TripAdvisor review

I have been staying at Novotel Ipswich during the week since the start of November. The staff are friendly, conscientious and working hard in challenging circumstances. I always receive a warm welcome and am beginning to feel like the the hotel is a 'home from home'. Unfortunately concerns I raised with the manager at the beginning of my stay were not handled well at all, suggesting that I could stay at the Premier Inn if I didn't like Novotel. I continue to stay there because of the excellent service the staff provide. The newly refurbished rooms are lovely. The only issue I found was the lights in the bathroom around the mirror are way too dazzling and I'd kill for a comfortable chair or sofa instead of the airport lounge 'sofa. chaise long, spare bed' contraption.

Dear Pamela R Thank you very much for taking time to review on us. I am pleased you enjoying your stays with us and that our teams are taking good care of you. I am not sure recalling suggesting you to stay at another property, however explained the differences of operations between the properties . Apologies if this perceive otherwise. Hope all your other stays after the incidents were pleasant. Kind Regards Nuwan Jayasena General Manager

Our most recent 20 reviews

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