Novotel Ipswich Centre Hotel 4 stars

We stayed for one night. The front is of house person was very bland, not much interaction. The room was nice and cool, but the bathroom had mould in the corner of the bath that hadn’t been cleaned or even tried to be cleaned. I had to re clean the bath. Also the bedsheet were ripped on the seem. I have emailed you on website but had no reply.

Very good stay and with the lifting of some covid restrictions, it felt almost normal. Miss the option of breakfast in our room and one complaint about limescale on the shower head making for a very poor shower.

Hotel in good location for shops bars restaurants unfortunately we was allocated a front facing room with 3 lanes of traffic outside very noisy had room changed to back of hotel a lot better breakfast was excellent buffet style but everything fresh and replenished regularly the only downside which I couldn’t believe is rooms aren’t serviced during your stay

Staffs very friendly

It was lovely. Parking was sometimes a hassle to find a place to park. Room were lovely. Clean. Breakfast was great. Staff was extremely accomodating to my disabled mother. Would definitely stay again. Thank you.

First I was 'upgraded' to an executive room which wasn't an upgrade as the bathroom hadn't been refurbished, I asked to have the room I booked and I was moved. The new room was dirty with cobwebs and dead insects around the window which had blown so you couldn't see outside properly. The room itself was spacious however it lacked storage which I'm not quite sure why when there was space for it. The mini fridge wasn't cold and had an off smell. The shower was good apart from the water was slow to drain away. There was no soap what so ever which is quite shocking considering the pandemic. The doors to the room weren't sound proof enough and slammed shut which meant I could hear everything going on in the corridor. There was no house keeping due to Covid however this seems to be a cost cutting measure using Covid as an excuse as breakfast was self serve with everyone touching the same tongs etc. Breakfast was ok, I found the choice of hot food limited. The car park wasn't big enough so people had parked anywhere they could and you have to pay for parking which I was unaware of at the time of booking. I wouldn't stay here again.

Lots of towels but only one towel rail. Only 2 tea bags supplied (although plenty available if requested). Great breakfast.

Clean and very helpful staff

We all enjoyed our overnight stay.

We waited at the bar on Sunday night,the barman was busy doing other things,not in the bar area,I asked receptionist & he said to wait a minute,5 minutes later & we still weren’t served despite the barman seeing we was waiting he said nothing!

Easy parking, central location, ideal for football ground. Comfortable room, nice and quiet and reasonably well appointed albeit with some Covid restrictions still in place. Wanted to stay an extra night but this just wasn't possible, hey ho, maybe next time.

Stayed for one evening on a business trip. Great hotel. Well located for the town centre and the staff were wonderful

I honestly didn’t know what to expect of Ipswich. What a fantastic surprise. The area of the hotel is very close to the marina, which is a lovely morning stroll and coffee location. The town centre isn’t far away and I was blown away by the architecture and range of independent stores. The Novotel Ipswich is lovely, spacious and welcoming. Very happy to have stayed and will stay again when I head in that direction next time.

Very good on so many levels. Very COVID aware, all of the staff are extremely competent, friendly but still remaining professional. Nuwan, the Manager leads very much by example. It is great now that the restrictions have lifted there is a genuine buzz felt especially as customers realise what they’ve been missing. Either for business or pleasure situated near the centre of town it is a great place to stay.

I have been staying at Novotel Ipswich during the week since the start of November. The staff are friendly, conscientious and working hard in challenging circumstances. I always receive a warm welcome and am beginning to feel like the the hotel is a 'home from home'. Unfortunately concerns I raised with the manager at the beginning of my stay were not handled well at all, suggesting that I could stay at the Premier Inn if I didn't like Novotel. I continue to stay there because of the excellent service the staff provide. The newly refurbished rooms are lovely. The only issue I found was the lights in the bathroom around the mirror are way too dazzling and I'd kill for a comfortable chair or sofa instead of the airport lounge 'sofa. chaise long, spare bed' contraption.