Novotel Ipswich Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 654 reviews

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Description

Hotel extras

  • Restaurant, bar and Lounge available - non hotel guests welcome!

  • Onsite parking for guests- £7 for 24 hours, EV charger available

  • Green Key Certified

  • Six versatile meeting spaces for events that work

  • Gym onsite

Our accommodation(s)

Hotel location

Novotel Ipswich Centre

Grey Friars Road
IP1 1UP IPSWICH
United Kingdom

GPS:52.05321, 1.152622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Meetings & Events

Number of Meeting Room
4
Surface of the largest room
207  /  2228.127 sq ft
Maximum seats capacity
220
Maximum capacity for banquets
140
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  654 reviews

TripAdvisor Rating  3.9/5  1,238 reviews

Customer review rating 4.5/5

Marcus L. Families - Confirmed reviews ALL

This is the second year in a row we stayed at this Novotel while celebrating Christmas and the year change with our Ipswich based children. Like last year my request for extra pillows to sleep in an upright position for medical reasons was perfectly met. Staff very friendly.

Dear Marcus, Thank you for your kind feedback regarding your recent stay at Novotel Ipswich Centre. We are delighted to hear that your needs were met, and that our team provided the necessary assistance for your comfort. It is always rewarding to know our guests appreciate our service. We look forward to welcoming you back next year for another enjoyable stay. Best regards, Susan Feek

Customer review rating 3.5/5

Leonard R. Families - Confirmed reviews ALL

Hotel itself is good, but the professionalism of some of the staff leaves a little to be desired both in the service they provide and their behaviour.

Dear Leonard, Thank you for your feedback regarding your recent stay. While we are pleased to hear that you appreciated our location and value, we take concerns about staff professionalism seriously and I will be looking into this matter. We hope to see you back again in the future. Kind Regards, Susan Feek

Customer review rating 4.5/5

David P. Couples - Confirmed reviews ALL

Out third visit in as many months. Staff are friendly, good amenities, comfortable room & easy parking.

Dear David, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff friendly and enjoyed our amenities, comfortable rooms, and convenient parking. We look forward to welcoming you back for your next visit. Best regards, Susan Feek

Customer review rating 5.0/5

Mike M. Couples - Confirmed reviews ALL

Once again we received a great welcome from Jordan and the team. We thoroughly enjoy staying at this hotel - all the staff are so friendly and obliging. The hotel is perfectly situated for access to Suffolk’s beautiful coastal resorts and discovering Constable country. The rooms are comfortable and well furnished and have recently been upgraded. Great customer service makes a stay a special experience.

Dear Mike, Thank you for your kind feedback regarding your recent stay at Novotel Ipswich Centre. We are delighted to hear that you enjoyed our warm hospitality and found our location convenient for exploring the beautiful coastal areas of Suffolk. It is also wonderful to know that you appreciated the comfort and recent upgrades of our rooms. Your compliments regarding our team, especially Jordan, will be shared with them, as they strive to make every guest's experience memorable. We look forward to welcoming you back for another enjoyable stay in the future. Have a lovely Christmas! Best regards, Susan Feek

Customer review rating 5.0/5

Rob S. Business - Confirmed reviews ALL

The rooms are spacious, clean and the beds are very comfortable. The hotel is well maintained. The breakfast had a ton of options, was well prepared and one of the better ones you'll get in a UK hotel. The staff, on reception and over breakfast, were first class.

Dear Rob, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our spacious and clean rooms, as well as the extensive breakfast options. It is wonderful to know that our staff made a positive impact on your experience. Your compliments will certainly be shared with the team, as they strive to provide exceptional service. Best wishes, Susan Feek

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Other web-users rate our hotel

  • 393 reviews 8.6/10 Location
  • 601 reviews 8.2/10 Room
  • 595 reviews 9.2/10 Service
  • 11 reviews 5.2/10 WiFi
  • 317 reviews 7.7/10 Comfort
  • 299 reviews 9.2/10 Breakfast
  • 268 reviews 8.3/10 Cleanliness
  • 106 reviews 9.4/10 Vibe

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