Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,279 reviews

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Novotel London Stansted Airport - Image 1
Novotel London Stansted Airport - Image 2
Novotel London Stansted Airport - Image 3
Novotel London Stansted Airport - Image 4
Round Coppice Road, CM24 1SF STANSTED, United Kingdom

Description

Hotel extras

  • The 22 sqm rooms are light, airy with a desk, chair, a 55 inchTV, mini fridge, safe and WiFi

  • 8 fully-equipped air conditioned meeting rooms for up to 250 guests

  • Regular shuttle to airport terminal during their operating hours

  • Bar, restaurant serving international cuisine and garden with patio area

  • Over 500 onsite parking spaces for all guests

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 single beds

Photo out of - Superior Room with 2 single beds

A spacious and comfortable room with two single beds, ergonomic work space, high-speed WiFi, 49" LCD TV, iron, safe, mini fridge, tea and coffee making facilities. Interconnecting rooms are available on request. For up to 2 adults

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

A spacious and comfortable room with queen bed, convertible sofa, ergonomic work space, high-speed WiFi, 49" LCD TV, iron, safe, mini fridge, tea & coffee making facilities. Interconnecting rooms are available on request. Up to 2 adults & 2 children

Max. number of persons
4
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

All our superior room features, plus extra bathroom amenities, bathrobe, slippers and Nespresso coffee machine. Room can accommodate up to 2 people.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Telephone
Fax +44 1279 665750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • STN Additional charge
  • LONDON STANSTED Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 250 rooms
  • 3 rooms for people with reduced mobility
  • 12 connecting rooms
  • 250 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Turkish
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

8 Meeting rooms

Business Center

  • Self service business center

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Bodybuilding equipment/Gym

  • Nearby
  • On site
  • Outdoor parking
  • Private

  • Parking pricing: 17.69 € 15 GBP Per day
  • Parking for a month
  • Parking for a week

Security

  • Parking equipped with lights

Accessibility

  • Accessible parking

HOTEL RESTAURANT

Photo out of - HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Cooking style
International
Capacity
82
Accessibility
Accessible service
CM24 1SF Stansted, United Kingdom
Telephone +44 1279 680800
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Enjoy the comfortable sofas and choose from our wide range of wines, whiskies and cocktails. Catch up on the latest news on the bar's plasma TV and choose a light bite from the lounge menu. Enjoy a cold beer or two in the garden during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,279 reviews

Customer review rating 4.5/5

Emma P. Couples - Confirmed reviews ALL

Dear Emma P., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel team member. 2.10.26

Customer review rating 4.0/5

Paul S. Couples - Confirmed reviews ALL

Dear Paul, Thank you for choosing Novotel London Stansted Airport for your stopover and for sharing your impressions. We are delighted to hear that the check-in was straightforward, the room comfortable and clean, and that the restaurant met your needs for a convenient overnight stay. We strive to make airport travel as seamless as possible and continue to enhance our shuttle service and communication so guests feel confident about journey times to and from the terminal. Your notes have also been passed to our housekeeping, maintenance, and kitchen teams to support our ongoing efforts to maintain consistency and elevate the dining experience. We appreciate your recommendation for an overnight stay and look forward to welcoming you back on your next visit. Kind regards, Novotel London Stansted Airport

Customer review rating 2.5/5

Kristina K. H. Families - Confirmed reviews ALL

Dear Kristina K. H., Thank you for taking the time to tell us about your experience at the Novotel London Stansted Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel team. 2.10.26

Customer review rating 4.5/5

Lydia G. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel team. 2.10.26

Customer review rating 5.0/5

Martyn S. Solo - Confirmed reviews ALL

Dear Martyn S., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel team. 2.10.26

Dear Emma P., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel team member. 2.10.26

Customer review rating 4.0/5

Paul S. Couples - Confirmed reviews ALL

Easy check in, 5 minutes from airport, clean comfortable room, satisfactory restaurant. Perfect 'overnighter'

Dear Paul, Thank you for choosing Novotel London Stansted Airport for your stopover and for sharing your impressions. We are delighted to hear that the check-in was straightforward, the room comfortable and clean, and that the restaurant met your needs for a convenient overnight stay. We strive to make airport travel as seamless as possible and continue to enhance our shuttle service and communication so guests feel confident about journey times to and from the terminal. Your notes have also been passed to our housekeeping, maintenance, and kitchen teams to support our ongoing efforts to maintain consistency and elevate the dining experience. We appreciate your recommendation for an overnight stay and look forward to welcoming you back on your next visit. Kind regards, Novotel London Stansted Airport

Customer review rating 2.5/5

Kristina K. H. Families - Confirmed reviews ALL

We stayed here as a family for one night as we had a flight the following day. The hotel served its purpose as a convenient overnight stay, but unfortunately, it felt quite dated and run-down overall. The rooms are extremely small, with very limited space to move around, particularly when there is more than one person staying in the room. It was adequate for a short stay, but the hotel would definitely benefit from some refurbishment and updating.

Dear Kristina K. H., Thank you for taking the time to tell us about your experience at the Novotel London Stansted Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel team. 2.10.26

Customer review rating 4.5/5

Lydia G. Business - Confirmed reviews ALL

Reception are always happy & helpful whatever to show up which I personally like and probably one of the main reasons I stay with the parking it’s so handy & easy, however it is now showing signs in some rooms of being well used but I’ll still use it.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel team. 2.10.26

Customer review rating 5.0/5

Martyn S. Solo - Confirmed reviews ALL

Check-in excellent, room nice and bar staff helpful. Minor problem with used glasses still on vacant tables but my table was cleared as soon as I raised this with the bar staff.

Dear Martyn S., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel team. 2.10.26

Customer review rating 5.0/5

Tracey L. Couples - Confirmed reviews ALL

Excellent

Dear Tracey, We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel London Stansted Airport Team

Customer review rating 5.0/5

Philip G. Families - Confirmed reviews ALL

Going on holiday with 15 day parking we have used this Hotel many times and just love it . Dinner in the dining room and breafast the next day was faultless. The bus service to and from the airport is also excellent. Cannot fault the Novatel sets you up for a great start when going on holiday.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.0/5

Sue H. Couples - Confirmed reviews ALL

Well located hotel with shuttle bus to and from airport. Information about the shuttle wasn't sent to us so took a while to work it out. Comfortable once there and restaurant on site.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Christopher A. Friends - Confirmed reviews ALL

Night stopover, before early morning flight

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Susan D. Couples - Confirmed reviews ALL

Lovely hotel extremely comfortable and light rooms very helpful staff

Dear Susan, Thank you for sharing your feedback and for choosing Novotel London Stansted Airport. We are delighted to hear that our location, comfortable rooms, and helpful team contributed to a pleasant stay. Our team is committed to providing a welcoming environment and attentive service, and it is rewarding to know this was reflected in your experience. We look forward to the pleasure of welcoming you back on your next visit. Kind regards, Guest Relations Team

Customer review rating 3.0/5

Payne S. Business - Confirmed reviews ALL

Stayed in room 130 for one night for business reasons. Was lovely room to a higher standard than my usual premier inn rooms. However the kettle safety switch had broken which resulted in the kettle continuously boiling even when water had reached 100 degrees Celsius. By the time I got out of shower abc noticed, I quickly went to switch it off and burnt my hand in the process. Also the morning breakfast Buffett included lots of food for English breakfast but more healthy options could be available, I also like compote and granola but unfortunately this was nog available. However, all in all, a lovely stay with professional yet friendly staff. Thankyou

Dear S., Thank you for choosing Novotel London Stansted Airport and for sharing your experience. We are pleased to hear that you found the room comfortable and our team both professional and welcoming. We are very sorry for the inconvenience you encountered with the kettle. We have shared your comments with our maintenance team to ensure the issue is addressed promptly. We also apologize for the breakfast experience and the limited healthier selections you found. We have shared your feedback with our kitchen team to ensure improvements are made. We appreciate your balanced feedback and hope to have the opportunity to welcome you back for an even better stay. Kind regards, Novotel London Stansted Airport

Customer review rating 4.0/5

Michael M. Couples - Confirmed reviews ALL

Nice location and hotel, food was poor in the bar/restaurant

Dear Michael, Thank you for sharing your impressions of your recent stay with us at Novotel London Stansted Airport. We are pleased to know that you appreciated our hotel and convenient location. We are sorry to learn that the bar and restaurant did not meet expectations on this occasion. Your feedback has been communicated to our kitchen team, with a view to making meaningful improvements. We value your comments and remain dedicated to delivering a consistently high standard of service. We look forward to the opportunity to welcome you back in the future. Kind regards, Novotel London Stansted Airport Team

Customer review rating 5.0/5

Shelly O. Friends - Confirmed reviews ALL

Always a pleasure to stay with novotel we have used the brand in numerous countries and they never disappoint...

Dear Shelly, Thank you for sharing such a positive review and for your continued loyalty to Novotel. We are delighted to know that your stays with us consistently meet your expectations. Our team is proud to uphold a standard of comfort and service that guests can rely on across the brand, and it is wonderful to see this reflected in your experience with us at Novotel London Stansted Airport. We look forward to welcoming you back for another enjoyable stay. Kind regards, Novotel London Stansted Airport Team

Customer review rating 4.5/5

Janet C. Couples - Confirmed reviews ALL

Staff all attentive

Dear Janet, Thank you for sharing your feedback. We are delighted to know our team made a positive impression. Providing attentive service is central to our values, and it is wonderful to see this reflected in your experience. We look forward to welcoming you back to Novotel London Stansted Airport. Kind regards, Guest Relations Team

Customer review rating 5.0/5

Tatiana N. Families - Confirmed reviews ALL

It was amazing stay in Stansted

Dear Guest, Thank you for sharing your feedback. We are delighted to know your experience reflected the quality and standards we strive to uphold. We appreciate your support and look forward to welcoming you back to Novotel London Stansted Airport. Kind regards, Guest Relations Team

Customer review rating 5.0/5

Wendy A. Friends - Confirmed reviews ALL

Stayed here the night before an early flight. The room was very clean and quiet. The check in was quick and efficient and all of the staff that we met were professional and friendly and smiley We left the car here as well and the bus service was straightforward as was accessing and exiting the car park - really easy. Very much recommend

Dear Wendy, Thank you for sharing such warm feedback about your recent stay before an early flight. We are delighted to know you found the room comfortable and quiet, and that our team made a positive impression with efficient check-in and friendly service. It is great to hear that leaving your car with us and using the shuttle to the terminal worked smoothly for you. For clarity, the shuttle is managed by an external operator, and the fee supports a dependable and frequent service for our guests. We also wish to acknowledge your perspective on how interactions should feel, and we apologize if at any point our approach did not convey the level of empathy we aim to deliver. Your observations help us strengthen our training and ensure every guest experience reflects our standards. Thank you for recommending us. We look forward to welcoming you back to Novotel London Stansted Airport for another seamless visit. Kind regards, Novotel London Stansted Airport Team

Customer review rating 4.5/5

Philippa W. Business - Confirmed reviews ALL

I stay at here regularly and this time the woman at the check-in desk recognised me. Super helpful, lovely place to stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Ryszard S. Couples - Confirmed reviews ALL

Receptionist not that welcoming but maybe had a busy day

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Novotel London Stansted

Customer review rating 5.0/5

Stephen G. Couples - Confirmed reviews ALL

For several years we have stayed at novotel pre holiday it just starts the holiday relaxed and rested.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel London Stansted

Customer review rating 4.5/5

Anthony H. Couples - Confirmed reviews ALL

We were able to book our overnight stay and car parking the day before our departure. The staff were very welcoming on our arrival at the hotel and informed us of the services available to us.

Dear Anthony, Thank you for choosing Novotel London Stansted Airport for your pre-flight stay and for sharing your experience. We are delighted to hear that our team offered a warm welcome and provided clear information about the available services. We appreciate your trust in us for both accommodation and parking, and we remain committed to delivering a seamless and considerate experience. We look forward to welcoming you back on a future visit. Kind regards, Novotel London Stansted Airport

Other web-users rate our hotel

  • 1,310 reviews 8.3/10 Location
  • 1,709 reviews 7.4/10 Room
  • 1,925 reviews 9.1/10 Service
  • 20 reviews 6.1/10 WiFi
  • 781 reviews 7.2/10 Cleanliness
  • 535 reviews 5.1/10 Value
  • 491 reviews 8.3/10 Breakfast
  • 312 reviews 5.8/10 Amenities

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