Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 724 reviews

Hotel extras

  • Our bright and airy rooms are 17 sqm, feature a separate work area, a 55 inch LCD TV and WiFi

  • 8 fully-equipped meeting rooms for up to 250 guests

  • Easy access shuttle running every 30 minutes

  • In-house bar & restaurant serving international cuisine

  • Over 500 onsite car parking spaces for all guests

ALLSAFE approved hotel

Hotel location

Novotel London Stansted Airport

Round Coppice Road
United Kingdom

GPS:51.876566, 0.211697

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms


Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  724 reviews

TripAdvisor Rating  4.5/5  1,040 reviews

Rubbery Chicken Salad and Fudge Cake

TripAdvisor rating 1.0/5

K518ZGstephenn Families - TripAdvisor review

Well the Queen Jasmine has informed me of her awful experience, she went for a lovely (not so lovely) meal with her mum. They were so excited to be there, actually ecstatic, but she called me (she was not a happy bunny!, as she was feeling extra healthy and went for a chicken ceaser salad, and the chicken was a rubbery mess, and then she thought you know what after this experience, I’ll get a chocolate fudge cake to cheer me up ! Oh nooo that didn’t happen it made her even more upset, and rightly so as you can clearly see in the picture attached it says hot fudge cake with double cream, I mean wow doesn’t that sound yummy but no it comes with whipped cream and berries all over it, mess! So if you are eating I recommend to avoid and to not have an unhappy misses.

Dear Stephen Thank you for your review. I have noted your comments regarding the chicken Caesar salad and fudge cake. Please rest assured, this does not reflect the usual standards of the hotel. These matters are taken seriously and I will be investigating the circumstances. Again, thank you for bringing this to my attention.

Good stsy

Customer review rating 4.0/5

C. P. Couples - Confirmed reviews ALL

Good overnight stay before flight. Bar/restaurant were good too, could do with being a bit warmer in the public areas as it was chilly in the bar.

Dear Phipps C., Thank you for taking your time to share your comments regarding your stay at the Novotel London Stansted Airport. I will pass this over to the management team regarding the heating in the public areas Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

It was an absolute pleasure the stay were helpful and extremely friendly and professional

Customer review rating 4.5/5

Clifford B. Friends - Confirmed reviews ALL

Was a wonderful experience

Dear Clifford B., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Mr C Marlow

TripAdvisor rating 5.0/5

H1170YVcharliem Solo travel - TripAdvisor review

My stay at this hotel was made extra special by John a receptionist His personality friendly attitude and willingness to help made my overnight stay a most pleasant experience whilst the rest of the staff were polite and friendly John shone above others

Dear Mr. Marlow Many thanks for your kind review. Also, thank you for mentioning John who looked after your during your stay. Your comments regarding his friendly attitude and willingness is much appreciated. The team look forward to welcoming you back to the hotel soon.

Great service but a cold room

Customer review rating 2.0/5

Luke B. Couples - Confirmed reviews ALL

Check in was fast and polite. But the room was cold, heating did zero.

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Other web-users rate our hotel

  • 411 reviews 8.1/10 Location
  • 640 reviews 7.2/10 Room
  • 627 reviews 8.4/10 Service
  • 8 reviews 8.8/10 WiFi
  • 323 reviews 5.8/10 Food
  • 290 reviews 6.9/10 Cleanliness
  • 204 reviews 4.3/10 Value
  • 185 reviews 6.5/10 Breakfast

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