Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,382 reviews

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Novotel London Stansted Airport - Image 1
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Round Coppice Road, CM24 1SF STANSTED, United Kingdom

Description

Hotel extras

  • The 22 sqm rooms are light, airy with a desk, chair, a 55 inchTV, mini fridge, safe and WiFi

  • 8 fully-equipped air conditioned meeting rooms for up to 250 guests

  • Regular shuttle to airport terminal during their operating hours

  • Bar, restaurant serving international cuisine and garden with patio area

  • Over 500 onsite parking spaces for all guests

Our accommodation(s)

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Telephone
Fax +44 1279 665750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,382 reviews

Customer review rating 3.5/5

Rosalind C. Solo - Confirmed reviews ALL

I had a nice experience and the bar staff were great. There was a quite a bit of noise from others outside the window of my room. Bed really comfy which is important to me. The biggest problem was driving around for over half an hour trying to find a parking place that was already paid for. As each section has a dead end you have to keep reversing out which was very tedious and dangerous. It was very stressful after a long day on a course 😔

Dear Rosalind, Thank you for sharing your feedback about your recent stay at Novotel London Stansted Airport. We are pleased to hear that you enjoyed the comfortable bed and appreciated the service from our bar team. We are sorry for the difficulties you encountered with parking and the disruption from external noise. Our aim is to make parking more accessible and to provide clear information about any related charges to support a smoother arrival. We also regret any confusion regarding parking fees and will be refining our communication so that future guests have clear guidance before and during their stay. We value your comments and hope to have the opportunity to welcome you back for a more seamless experience. Kind regards, Novotel London Stansted Airport Guest Relations Team

Customer review rating 3.5/5

Georgina L. Solo - Confirmed reviews ALL

I stayed for 3 nights. Room comfortable and well prepared. Staff, as always friendly and efficient. Never can find a disabled parking space easily...only accomplished one night.

Dear Georgina, Thank you for choosing Novotel London Stansted Airport and for sharing your feedback. We are delighted to hear that you enjoyed a comfortable stay and found our team friendly and efficient. We are sorry to learn of the difficulty you experienced with accessible parking. Our aim is to make every aspect of the stay seamless for all guests, and we regret that this detracted from an otherwise positive visit. We appreciate your comments and hope to have the pleasure of welcoming you back for an even smoother experience. Kind regards, Novotel London Stansted Airport

Customer review rating 4.0/5

Nicholas R. Families - Confirmed reviews ALL

Stay was as expected really - the bar experience was average though but that too was what I anticipated (not that that makes it truly remarkable)

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Sara S. Couples - Confirmed reviews ALL

Room OK breakfast not great

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Stuart F. Business - Confirmed reviews ALL

I’m a long term business traveler with this hotel and the staff are always excellent and so welcoming.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and see you again very soon. Sincerely,

Other web-users rate our hotel

  • 1,258 reviews 8.4/10 Location
  • 1,678 reviews 7.5/10 Room
  • 1,950 reviews 9.2/10 Service
  • 19 reviews 6.5/10 WiFi
  • 778 reviews 7.4/10 Cleanliness
  • 509 reviews 5.4/10 Value
  • 496 reviews 8.5/10 Breakfast
  • 299 reviews 5.9/10 Amenities

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