Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,380 reviews

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Description

Hotel extras

  • The 22 sqm rooms are light, airy with a desk, chair, a 55 inchTV, mini fridge, safe and WiFi

  • 8 fully-equipped air conditioned meeting rooms for up to 250 guests

  • Regular shuttle to airport terminal during their operating hours

  • Bar, restaurant serving international cuisine and garden with patio area

  • Over 500 onsite parking spaces for all guests

Our accommodation(s)

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,380 reviews

Customer review rating 5.0/5

Harmanpreet S. H. S. Families - Confirmed reviews ALL

Great service, excellent breakfast, and genuinely lovely staff. The stay was very comfortable overall. I would definitely come back if I’m travelling to Stansted again.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Pierre C. Business - Confirmed reviews ALL

I usually go to your hotel because it offers a great breakfast, a shuttle bus to the center I'm regularly training at, a very calm location with comfortable rooms and a very friendly staff ! I just need to figure out a way to enjoy the sport room next time (can't bring my sport stuff easily by plane!) !

Dear Pierre, Thank you for your continued loyalty to Novotel London Stansted Airport and for sharing such encouraging feedback. We are delighted to hear that you value our breakfast, convenient shuttle, peaceful setting, comfortable rooms, and friendly team. Kind Regards, Novotel Stansted

Customer review rating 5.0/5

Karen M. Families - Confirmed reviews ALL

From the minute we stepped into this hotel, we felt at home, at ease and very welcome. Nothing we asked for was any trouble and was attended to very promptly. The room itself was very comfortable, clean and warm and nicely furnished. The staff were friendly and helpful and jolly actually. For us as a family it was a very special trip from Ireland and to stay in such a great hotel, a wonderful treat. Thank you to all the staff at the front desk, the staff in the restaurant (especially James) with whom we had the most lovely chat. The staff in the breakfast room (when some of us were still half asleep and couldn't find the essential coffee dock! We will be back some day soon. Thank you 🙏 and God bless

Dear Karen, Thank you for sharing such thoughtful feedback about your recent stay at Novotel London Stansted Airport. We are delighted to hear that you felt genuinely welcomed and at ease from the moment you arrived. It is wonderful to know that our team’s warm, professional service and prompt assistance helped make your family trip so memorable. We are also pleased that you found your room comfortable, clean, and well appointed. Your kind words about our front desk, restaurant, and breakfast teams are greatly appreciated, and we are thrilled that your interactions added to the experience. Moments like these reflect our commitment to creating a friendly and caring atmosphere for every guest. We are grateful for your recommendation and your plans to return. We look forward to welcoming you back for another enjoyable stay. Kind regards, The Novotel London Stansted Airport Team

Customer review rating 4.5/5

Nigel B. Business - Confirmed reviews ALL

The hotel was easy to find, although the entry and exit routes to & from the car parking bays could be labelled better. I found the reception staff to be excellent - friendly, helpful and professional - and the room was clean, quiet and comfortable. The evening meal was great and good value; the buffet breakfast choice was extensive and of good quality, albeit I was a little disappointed to not find any sugar-free sweetener or cereal. Wholemeal or seeded bread would have made a great addition, too. Overall, my stay was excellent, and I would book again if the need arises.

Dear Nigel, Thank you for sharing your feedback and for choosing Novotel London Stansted Airport. We are delighted to hear that our reception team made a positive impression and that you found your room clean, quiet, and comfortable. It is wonderful to know you enjoyed the evening meal and the variety and quality of the breakfast. We appreciate your thoughtful suggestions regarding clearer parking bay signage and additional breakfast options, as insights like yours help us reflect on how we present our services. We are pleased that your overall stay was excellent, and we value your intention to return. We look forward to welcoming you again when your travels bring you to the area. Kind regards, Novotel London Stansted Airport Team

Customer review rating 3.5/5

Paul L. Couples - Confirmed reviews ALL

The room and bed were clean and comfortable. The bathroom looked rather tired as did the towels. The bus to the airport was reliable. The staff were helpful and pleasant. However, food in the restaurant was rather poor. I had a vegetarian lasagne allegedly with roast vegetables. I found a piece of courgette and one other piece of vegetable. The lasagne was largely just pasta, tomato sauce and cheese.

Dear Paul, Thank you for sharing your experience with us. We are pleased to hear that you found the room and bed comfortable, appreciated the reliable airport transfer, and felt well looked after by our team. We are sorry that aspects of your bathroom and towels did not meet expectations. Your observations have been passed to our maintenance colleagues for prompt attention so that our facilities better reflect the standards we aim to uphold. We also regret that your dining experience fell short, particularly with the vegetarian option. Your remarks have been communicated to our kitchen team to support enhancements in both quality and presentation. We value your feedback and hope to have the opportunity to welcome you back for a stay that is fully in line with our commitment to excellent service. Kind regards, Novotel London Stansted Airport

Other web-users rate our hotel

  • 1,274 reviews 8.4/10 Location
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  • 1,937 reviews 9.2/10 Service
  • 20 reviews 6.7/10 WiFi
  • 776 reviews 7.2/10 Cleanliness
  • 519 reviews 5.4/10 Value
  • 497 reviews 8.3/10 Breakfast
  • 7 reviews 1.8/10 Pool

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