Novotel London Bridge Hotel 4 stars

Customer review rating 4.4/5 10,467 reviews

Novotel London Bridge
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • A short 10-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Dedicated central London parking spaces for guests

  • Sauna and hammam to relax after a day of sightseeing

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Bus/coach parking area (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH
london
united kingdom

Tel: +4420770890400

Fax: (+44)207/0890410

Contact email

Check-in from 14h00

Check out up to 12h00

  • COVENT GARDEN-TOWER GATEWAY :  RV1 SOUTHWARK STREET

  • LIVERPOOL ST-CLAPHAM JUNCTION :  344 SOUTHWARK BR. RD

  • WATERLOO-PECKHAM :  381 SOUTHWARK BR.RD

  • JUBILEE LINE :  JUBILEE LONDON BRIDGE

  • NORTHERN LINE :  NORTHERN LONDON BRIDGE

  • By plane

    LONDON CITY APT At 10km / 6.21 miles

  • By plane

    LONDON GATWICK APT At 45km / 27.96 miles

  • By plane

    LONDON HEATHROW APT At 30km / 18.64 miles

  • By train

    LONDON BRIDGE TRAIN At 0.6km / 0.37 miles

  • By train

    LONDON ST PANCRAS At 3.5km / 2.17 miles

  • By train

    LONDRES WATERLOO At 1.5km / 0.93 miles

  • By train

    WATERLOO-EUROSTAR At 1.5km / 0.93 miles

GPS :51.50572, -0.095408

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with Queen bed + convertible Sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Premium Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with queen-size bed & convertible sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premium Room with queen-size bed & convertible sofa

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Accessible Superior Room with Queen Bed and convertible Sofa Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
Rooms

Our restaurants and bars

Gourmet Bar & Restaurant

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Gourmet Bar

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 90

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Novotel London Bridge

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,467 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,773 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay

Customer review rating 4.4/5

Emily Couples - 23/03/2020 Confirmed reviews ALL

Lovely room great view amazing breakfast quick check in very lovely kind staff. perfect location for tube london eye and pubs and bars.

Dear Emily, I was delighted to see you enjoyed your stay, be assured I'll share your review with our staff, they'll be thrilled! Please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back next time you visit London. France Nunes Guest Experience Manager

Just ok

Customer review rating 4.4/5

Robert L. Families - 23/03/2020 Confirmed reviews ALL

Shower didn’t work, everything else was ok.

Dear Robert, Thank you for completing our online guest review, I was disappointed to see though your overall experience fell below our hotel average. If you could provide me with a few notes of what we could do to improve, the team and I would very grateful. I remain at your service. France Nunes Guest Experience Manager

Excellent hotel

Customer review rating 4.4/5

Pauline Families - 22/03/2020 Confirmed reviews ALL

Everything about this hotel was excellent. Friendly staff, comfortable rooms and great location. The restaurant was excellent, good choice at breakfast and we ate in the restaurant both evenings. The quality of food and value for money was excellent. A 3 course children’s meal with drink was £6, my daughter really enjoyed the food. Would highly recommend the steak...delicious!!

Dear Pauline, I was delighted to see you enjoyed your stay, I will for sure share your comment with our lovely team, they'll be thrilled! Please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. France Nunes Guest Experience Manager

Excellent choice for a stay in London

Customer review rating 4.4/5

Carsten Families - 22/03/2020 Confirmed reviews ALL

The hotel is well situated in a good neighborhood close to Borough Market and London Bridge. There are quite some nice choices to get food or drinks around the hotel. However, if you chose to just stay at the hotel, that is also a great choice. The bar and restaurant area is absolutely lovely and the style between loft, industrial and cozy fits it very well. Both drinks and food are reasonably priced and offer good value for money. Our food in the evening was a flawless choice and as tasty as it looked. The staff at bar and restaurant are very attentive and super-friendly. That, however, can be said of all the members of staff we had the pleasure of dealing with. Everyone was supportive, very friendly and really helpful. We felt more than welcome during our stay. The room itself was modern and offered the usual amenities Novotel offers. I felt it was - especially for the nice area - good value for money. If you stay at this hotel, don‘t go without the breakfast! It is prepared well and the presentation of the buffet is lovely and inviting. It wasn’t too crowded during our stay and a big plus: the great staff always kept more than one eye on keeping a steady supply of all items. We never ran out of anything each morning, everything was restocked quickly. Next time I want to book a Novotel in London, this one will probably be the one to go again.

Dear Carsten, I was delighted to see you enjoyed your stay, I told our staff about your comment and they're thrilled! It's always a pleasure to receive amazing reviews about our hotel, restaurant and staff. Please do feel free to share this with other guests on www.tripadvisor.com. We look forward to welcoming you again soon! France Nunes Guest Experience Manager

Great stay and service in challenging times

Customer review rating 4.4/5

Phil D. Business - 19/03/2020 Confirmed reviews ALL

The hotel staff were very welcoming and it's always great to see a Manager engaged directly with guests. Despite the hotel becoming very quiet as travellers reduced due to Coronavirus, the hotel stayed open and looked after its fewer guests well.

Dear Phil, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. Matt is thrilled with your review. We do hope to welcome you back soon! France Nunes Guest Experience Manager

Very quiet

Customer review rating 4.4/5

Littleirishjay Families - 17/03/2020 Confirmed reviews ALL

My visit was just before the Covid19 lock down. It was very quiet. Staff were pleasant. My only gripe is that the sauna wasn’t on when I was in the wellness area at 16:00 after a long day of walking. However that’s all I’ve got to grumble about. Everything else was fine.

Dear Justine, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. Next time if the Sauna is not on, please give reception a quick call and our Maintenance team will switch it on for you. We do hope to welcome you back soon. France Nunes Guest Experience Manager

Very hospitable

Customer review rating 4.4/5

Peter Business - 12/03/2020 Confirmed reviews ALL

I was immediately recognised at reception as I had stayed at the hotel before and given a warm welcome. Check in was instantaneous and I was provided with a welcome drink. The hotel is very well appointed with warm, comfortable rooms and all of the staff were friendly and helpful.

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager
Customer review rating 4.4/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

We came after 14 a clock where we could check in but our room wasent ready. We had to wait 15 min before the room was ready which is okay. But a good service would have been that Novotel gave a coffe for me and my wife and cola for our kids in the bar which we payed for our self. Best regards Kenneth

Dear Kenneth, Thank you for completing our online guest review, I was disappointed to see though your overall experience fell below our hotel average. If you could provide me with a few notes of what we could do to improve, the team and I would very grateful. Next time you come back to London and to our hotel, please let me know, I would be more than happy to meet your family and assist you during your stay. I remain at your service. France Nunes Guest Experience Manager

Amazing location

Customer review rating 4.4/5

Maria C. Families - 09/03/2020 Confirmed reviews ALL

Absolutely amazing made extra special for my son and they treated him like a vip, staff couldn’t be nicer best hotel we’ve stayed in so much so we’ll be back already planning !

Dear Maria, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you and your son back with us next time you visit London. France Nunes Guest Experience Manager

Erinomainen sijainti, hieno palvelu.

Customer review rating 4.4/5

Matti Families - 08/03/2020 Confirmed reviews ALL

We were very pleased to stay (as a small family) at this hotel. Location was superb, breakfast excellent and service first class. Thank you!

Dear Matti, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. France Nunes Guest Experience Manager

Quiet room

Customer review rating 4.4/5

Anonymous Business - 06/03/2020 Confirmed reviews ALL

Pleasant staff, quiet room, ok dinner and breakfast

Dear Angela, Thank you for completing our online guest review, I was disappointed to see though your overall experience fell below our hotel average. If you could provide me with a few notes of what we could do to improve, the team and I would very grateful. I remain at your service. France Nunes Guest Experience Manager

Convenient Location

Customer review rating 4.4/5

K. Business - 06/03/2020 Confirmed reviews ALL

I enjoy staying at the Novotel as the location is perfect, the bar area and food is good and reception area is welcoming. The breakfast staff are very happy and always greet with a smile. The room cleaning staff need to ensure they knock the door before entering!!

Dear K., I was delighted to see you enjoyed your stay with us! I will talk to our Housekeeping Manager to make sure our Housekeeping team is aware and it won't happen again. We do hope to welcome you back soon! France Nunes Guest Experience Manager

Room was nice, service was not

Customer review rating 4.4/5

Hakeem Business - 06/03/2020 Confirmed reviews ALL

Was not asked to leave a credit card on file upon check-in, which later resulted in me needing to either run downstairs to set it up, or to pay in cash if I wanted to order room service. While this is not the end of the world, I also asked to have someone investigate why my A/C as well as the option to Cast to the TV were not working. I was told someone would be stopping by the following day - but nothing was ever rectified, nor was I notified that anyone had even been in my room to investigate. Good hotel, just need to tighten up the service aspect...

Dear Hakeem, Thank you for taking the time to tell us about your experience at the Novotel London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, France Nunes Guest Experience Manager

Good stay

Customer review rating 4.4/5

Junu D. Friends - 05/03/2020 Confirmed reviews ALL

The hotel was really nice and very welcoming. It’s well located and the London tower bridge is just 10 mins away from the hotel. A lot of things to do nearby and easy to get around. The room was very nice and clean.

Dear Rubi, Thank you for completing our online guest review, I was disappointed to see though your overall experience fell below our hotel average. If you could provide me with a few notes of what we could do to improve, the team and I would very grateful. Next time please let me know you will be coming back to our hotel, I would be thrilled to welcome you and make sure you'll have an amazing experience at Novotel London Bridge. I remain at your service. France Nunes Guest Experience Manager

Well located....very nice restaurant and bar

Customer review rating 4.4/5

Anonymous Families - 05/03/2020 Confirmed reviews ALL

Great location. Pleasantly surprised by the rooms. Lobby was beautiful. Bar menu limited but very tasty. 12.50 sterling for a glass of wine which I thought was quite expensive!!! But I would definitely go again and I would definitely recommend this hotel.

Dear Lorraine, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager

Location,atmospherr,quiet

Customer review rating 4.4/5

Anonymous Families - 05/03/2020 Confirmed reviews ALL

Good after room change

Dear Antti, Thank you for completing our online guest review, I was disappointed to see though your overall experience fell below our hotel average. If you could provide me with a few notes of what we could do to improve, the team and I would very grateful. I remain at your service. France Nunes Guest Experience Manager

Great location,

Customer review rating 4.4/5

H Families - 03/03/2020 Confirmed reviews ALL

Really relaxing TV volume in room too low could not hear it!!! Duty manager called but not able to increase volume.

Dear Holly, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the comment about the volume - we will have it checked. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Great location, clean rooms

Customer review rating 4.4/5

Michael M. Families - 02/03/2020 Confirmed reviews ALL

Overall we had a good experience , our first with Novotel hotels. There was one disappointment, we had a problem in the room with the shower. The drain was blocked and pushed up some unsavoury material from it on the sunday morning of our 3 night stay. We were told there was no one available to look at our room and we would have to move rooms. This was a huge inconvenience having to re pack our room for our final night. Surely it would have been easier to fix the problem. ? Certainly would have been easier on us. With that exception we were reasonably happy. If you would like to see the pictures of the shower feel free to email me and I can forward them to you.

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comments about issues with the shower - please accept my apologies and be assured we looked into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And to ensure it, I would like to offer you a complimentary upgrade on your next stay with us. Please contact me directly and I will get it arranged for you. Sincerely, Monika Osik Guest Relations Manager

Well located

Customer review rating 4.4/5

Dean N. Families - 02/03/2020 Confirmed reviews ALL

Well located. Close to Tower Bridge and close to the underground tube station

Dear Dean, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Memorable stay

Customer review rating 4.4/5

Paul H. Families - 01/03/2020 Confirmed reviews ALL

We were fortunate to be selected as "Guest of the Day", meaning that the room we booked was upgraded to a suite, which was was spacious and very comfortable. All of the hotel staff we met were friendly, helpful and professional - I couldn't fault them at all. Even if we hadn't been upgraded I'm sure that the welcome and service would have been just as good. It was a memorable stay, even just for one night, and I would be very happy to stay there again.

Dear Paul, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager
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