Name: Novotel London Bridge
Address: LONDON, SE1 9HH, UNITED KINGDOM
Telephone: (+44)020/70890400

Novotel London Bridge 4 stars

Customer review rating (ALL Rating) 4.5/5 943 reviews

ALLSAFE approved hotel

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Description

Novotel London Bridge

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Hotel Manager

Novotel London Bridge is a 4-Star hotel in an ideal location. Guests will find great tourist attractions such as the Shard, the Tate Modern, St. Pauls Cathedral and Borough Market - all within walking distance. Those looking to travel further afield can do so easily with multiple tube stations located nearby.

The hotel features a variety of meeting and conference rooms, in addition to a wedding function suite, capable of accommodating up to 100 people. Guests can enjoy a wide selection of activities, from relaxing spa days or decadent meals. The hotel is located near London Bridge and offers easy-access to most major landmarks. Whether you're travelling for business or visiting with family and friends, guests can easily enjoy the many pleasures the city has to offer.

Come rain or shine, enjoy the many attractions London has to offer, no matter the weather. Discover things to see and do near Novotel London Bridge Hotel.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
A short 10-minute walk to London Bridge tube station
Overlooking the renowned London Borough Market
Direct train from London Bridge Station to Gatwick Airport
Dedicated central London parking spaces for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH LONDON
United Kingdom

Telephone +44 20 7089 0400

+44 20 7089 0410

COVENT GARDEN-TOWER GATEWAY: RV1 SOUTHWARK STREET
LIVERPOOL ST-CLAPHAM JUNCTION: 344 SOUTHWARK BR. RD
WATERLOO-PECKHAM: 381 SOUTHWARK BR.RD
JUBILEE LINE: JUBILEE LONDON BRIDGE
NORTHERN LINE: NORTHERN LONDON BRIDGE

By plane
LONDON CITY APT At 10km / 6.21 miles
By plane
LONDON GATWICK APT At 45km / 27.96 miles
By plane
LONDON HEATHROW APT At 30km / 18.64 miles
By train
LONDON BRIDGE TRAIN At 0.6km / 0.37 miles
By train
LONDON ST PANCRAS At 3.5km / 2.17 miles
By train
LONDRES WATERLOO At 1.5km / 0.93 miles
By train
WATERLOO-EUROSTAR At 1.5km / 0.93 miles

GPS:51.50572, -0.095408

Hotel services

Check-in from 15h00 - Check out up to 12h00

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

Gourmet Bar & Restaurant

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with Queen bed + convertible Sofa

Accessible room

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Premium Room with Queen bed + convertible Sofa

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive Room with queen-size bed & convertible sofa

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Premium Room with queen-size bed & convertible sofa

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Accessible Superior Room with Queen Bed and convertible Sofa Bed

Accessible room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Iron

Our guest reviews

Good stay

Anonymous Couples - 5/13/2022 Confirmed reviews ALL

Lovely stay, but all programs on TV did not work properly even after someone came to see to it. Requested hairdryer which took forever to arrive. Had invite letter for drinks and nibbles in door, but came straight into bar after day out so missed invite, why not text invite.

Good stay

Anonymous Solo - 5/13/2022 Confirmed reviews ALL

Comfortable and quiet room, friendly staff, good breakfast

Clean and well located

Matthew W. Business - 5/12/2022 Confirmed reviews ALL

One night - all good. Nice breakfast

Superb location with really great staff

Eric B. Families - 5/12/2022 Confirmed reviews ALL

Really enjoyed our stay. The hotel location was ideal for what we wanted but the atmosphere in the hotel was really great!

Good Stay, perfect location for working at The Shard

Claire I. Business - 5/10/2022 Confirmed reviews ALL

Novotel is a great hotel for working at The Shard. Perfect location. Lovely breakfast and staff really friendly. Very good night sleep here. Which is important when working away. Thank you

Dear Claire, I am delighted to read your brilliant review of our hotel! Thank you for the good feedback about our staff, location & breakfast. I look forward to welcoming you back again to the hotel! Kind regards, Tim Gordon Front Office Manager

it was OK

Gal Business - 5/9/2022 Confirmed reviews ALL

Everything was ok, nothing more. Breakfast was rich with variety but the quality of the food was not great. Room was ok bed very comfortable and shower very clean but overall felt like 3* and not 4*. I'll probably use it again due to location (close to the office whenI travel for business) but don't know if I'll recommend it to anyone other than colleagues visiting the office. Staff were very kind and helpful.

Dear Gal, Thank you for taking the time to complete the guest satisfaction survey & provide me with feedback of your recent stay. I am really pleased to know that the stay was to your satisfaction - however I would to be able to improve on this to make your stay amazing! Our breakfast can be extremely bus, especially during peak hotel time. It is true the earlier you come, the better, however if you would like to dine in the comfort of your own room without any crowd this is also an option - just make our reception team aware! Unfortunately we cannot guarantee the room before 3pm but we are more than happy to store your bags for you if you do arrive early. I do notice that you didn't enjoy the members benefits just yet, however once you progress past classic status, we are available to check you in earlier if the room is ready without charge. I'm happy to know that you will return for us to improve for your next stay! Kind regards, Tim Gordon Front Office Manager

Great location and good services

J. Couples - 5/9/2022 Confirmed reviews ALL

Great location for a city visit. Reception staff welcoming. Room good and general disturbance noise levels low. Breakfast good. The only learning points would be that staff need not take your breakfast plate away before you have finished swallowing, although efficient it is a little intrusive.

Dear J., Thank you for the great feedback about our hotel & staff, especially the reception team. I have noted your feedback about your breakfast experience and I will pass it on to the restaurant manager for future improvements. I look forward to welcoming you back again soon! Kind regards, Tim Gordon Front Office Manager

Great location

H. Couples - 5/9/2022 Confirmed reviews ALL

Welcoming and professional from all of the staff

Dear H., I am thrilled to know you enjoyed your time at the hotel with our staff being a particular highlight. I look forward to welcoming you back again to the hotel! Kind regards, Tim Gordon Front Office Manager

Great location

Cpattinson Families - 5/8/2022 Confirmed reviews ALL

Great location for London sightseeing with the family

Dear Colleen, Thank you for completing the guest satisfaction survey and sharing your great experience with me! I am pleased to know you and your family enjoyed your stay. We do have a sofa bed in the room available to be set up for you - I trust our team were able to arrange this! I will be sure to pass on the good feedback of the staff with the team. It is always nice to receive nice comments! Take care & see you again soon! Kind regards, Tim Gordon Front Office Manager

Wonderful stay

Jocelyn Y. Solo - 5/7/2022 Confirmed reviews ALL

I stayed 9 nights with Novotel London Bridge, reception Elza is kind and helpful,house keeping team doing a great job keeping room is clean everyday!! The cons is breakfast menu everyday is same and kinda boring, I suggest to have a alternate ly change i. e.sun egg to scrambled eggs or omelette, more bread choices.

Dear Jocelyn, I am delighted to read such a wonderful review of the hotel and in particular Aiza at reception. I will be sure to pass on the good feedback to her! I have noted your feedback for future improvements in the breakfast experience for our guests. I look forward to welcoming you back to the hotel in the near future! Kind regards, Tim Gordon Front Office Manager

Caroline Families - 5/7/2022 Confirmed reviews ALL

Comfortable stay, well looked after by staff.

Dear Caroline, Thank you for completing the guest satisfaction survey. I am pleased to see you enjoyed your time with us and that our team were able to rectify the issue with the shower in your room immediately. I look forward to welcoming you back for another comfortable stay! Kind regards, Tim Gordon Front Office Manager

Nice to be back in a NOVOTEL

Chris Business - 5/6/2022 Confirmed reviews ALL

The staff are very friendly. Wednesday they have a welcome drinks evening for Accor members. Lots of choices available locally for food at good prices if you are willing to walk a little.

Dear Chris, It is an absolute pleasure to host you at Novotel London Bridge! Thank you for providing us with such a brilliant review; I am really pleased to know all is to your satisfaction when staying with us. I look forward to seeing you back at the hotel soon! Kind regards, Tim Gordon Front Office Manager

Well Located

Samantha Business - 5/6/2022 Confirmed reviews ALL

Great customer service face to face, but no-one replied to me via whatsapp when I called and messaged for help with my bags. Bar staff were fantastic and very welcoming. The music was a bit loud for me so returned to my room, but had a great atmosphere.

Dear Samantha, I am so pleased that our staff were able to provide such brilliant customer service! My apologies that we didn't respond to your WhatsApp message however, I will remind the team to check the service regularly. Thank you for the great feedback about our housekeeping team, they are delighted to know! See you next time! Kind regards, Tim Gordon Front Office Manager

Anonymous Families - 5/6/2022 Confirmed reviews ALL

The hotel is excellent, we enjoyed a lot. Everything was perfect thank you for everything!

Dear Nathalie, I am absolutely delighted to see that you enjoyed your stay with us! Thank you for the wonderful review! I look forward to welcoming you back again to the hotel! Kind regards, Tim Gordon Front Office Manager

Great value for money

Jc M. Business - 5/6/2022 Confirmed reviews ALL

Easy and quick check-in, friendly staff, restaurant with tasty meals, spacious room.

Dear JC, I am thrilled to see you that you enjoyed your stay with us at Novotel London Bridge! Thank you for the kind comments about the staff & restaurant, I will be sure to share it with the team! I look forward to your next visit! Kind regards, Tim Gordon Front Office Manager

Worst kept room

Mk Families - 5/5/2022 Confirmed reviews ALL

Air con and mirror lights were not serviced. Even after requesting to check there was no fix applied or feedback reported. Never expected this low from Novotel . We were not even offered alternative room. Novotel needs to improve staff training to be compassionate and enhance quality checks.

Dear Mitesh, Thank you for taking the time to complete guest satisfaction survey and providing me with important feedback required to improve our services. I am very disappointed to read of your negative experience with us and have reminded the team about the importance of the appropriate methods to rectify a situation such as this which I must ensure you are extremely rare & isolated. I have since instructed our maintenance team to inspect the room thoroughly and correct any fixes. I am sorry that you didn't feel as if you were not valued as an Accor member. I do see you are a classic member, which is our entry level membership status. You will need to progress to higher levels of membership status to receive benefits such as welcome personalised amenities, room upgrades etc. I would love to be able to welcome you back for a stay in London to better improve upon your previous experience with us. Please contact me by October 31st 2022 and I will apply a 50% discount off the best available member's rate with a complimentary upgrade to an executive premium room with complimentary breakfast as well to truly enjoy the full Novotel London Bridge experience! I await your contact via return email when you have chosen a date. Take care & speak soon! Kind regards, Tim Gordon Front Office Manager

Well located

Katie Families - 5/5/2022 Confirmed reviews ALL

Lovely room, great location provided activity pack for toddler, also gave a free glass of milk for bottle before bed. Easy check in.

Dear Katie, I am delighted to read such a brilliant review of the hotel! Thank you so much for sharing your experience with me; I am really pleased our staff were able to look after you & your toddler during your stay with us. I look forward to welcoming you back again soon! Kind regards, Tim Gordon Front Office Manager

Great location, clean rooms , excellent service

Cleveland B. Families - 5/4/2022 Confirmed reviews ALL

I appreciated the staff and their consideration during our stay

Dear Cleveland, I am delighted to see that you enjoyed your stay with us! I have passed on your good feedback to Angela and also to Zia who assisted you with your late checkout. I would love to know if you have any further feedback for me, as although your score is good, it does fall below the hotel average. Please do not hesitate to provide me with suggestions via return email! I look forward to your next stay in London with us at Novotel London Bridge. Kind regards, Tim Gordon Front Office Manager

Wonderful Stay!

Footprints806730 5/3/2022 TripAdvisor review

I stayed 9 days in Novotel London Bridge for my first holiday trip to London, everything is good as per my expectation. Alza from the reception is kind and helpful. The location is good with nearby restaurant and tourist place such as Borough Market ,The Shard, Soho,London Bridge and etc. The house keeping doing great job make sure the room is clean !!! The only cons is the breakfast is the same everyday, it will be good to change the menu i.e sun eggs to scrambled eggs or omelette, different kind of sausage. Besides, my room and 2nd floor is abit noisy as you can hear the car passed by especially ambulance or police car will wake you up.

Family City Trip

ivargernand Families - 4/13/2022 TripAdvisor review

Excellent stay - good location in lively area and good public transport. Very friendly staff, good quality of the room, Breakfast and Dinner. Really nice atmosphere throughout the stay and pleasantly surprised with the restaurant - live music, local beers and good food.

Dear ivargernand, It is a pleasure to read such a positive review and receive such great feedback about your recent stay with us! I am so pleased you & your family were able to enjoy the hotel bar and the top class ambience as well. I hope to welcome you back again for another great stay in the near future! Kind regards, Tim

Our most recent 20 reviews

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