Novotel London Bridge Hotel 4 stars

Customer review rating 4.4/5 10,359 reviews
Novotel London Bridge
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+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • A short 10-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Dedicated central London parking spaces for guests

  • Sauna and hammam to relax after a day of sightseeing

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Bus/coach parking area (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH
london
united kingdom

Tel: +442076600676

Fax: (+44)207/0890410

Contact email

Check-in from 14h00

Check out up to 12h00

  • COVENT GARDEN-TOWER GATEWAY :   RV1 SOUTHWARK STREET

  • LIVERPOOL ST-CLAPHAM JUNCTION :   344 SOUTHWARK BR. RD

  • WATERLOO-PECKHAM :   381 SOUTHWARK BR.RD

  • JUBILEE LINE :   JUBILEE LONDON BRIDGE

  • NORTHERN LINE :   NORTHERN LONDON BRIDGE

  • By plane

    LONDON CITY APT At 10km / 6.21 miles

  • By plane

    LONDON GATWICK APT At 45km / 27.96 miles

  • By plane

    LONDON HEATHROW APT At 30km / 18.64 miles

  • By train

    LONDON BRIDGE TRAIN At 0.6km / 0.37 miles

  • By train

    LONDON ST PANCRAS At 3.5km / 2.17 miles

  • By train

    LONDRES WATERLOO At 1.5km / 0.93 miles

  • By train

    WATERLOO-EUROSTAR At 1.5km / 0.93 miles

GPS :51.50572, -0.095408

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Superior Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Premium Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with queen-size bed & convertible sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premium Room with queen-size bed & convertible sofa

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Accessible Superior Room with Queen Bed and convertible Sofa Bed

  • Max. number of persons: 3
  • Area: From 25

Suite Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 46
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Gourmet Bar & Restaurant

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Gourmet Bar

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 90

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Novotel London Bridge

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,359 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,765 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Location, good hotel

Customer review rating 4.4/5

Glenn Business - 20/02/2020 Confirmed reviews ALL

I travel to London on business regularly and always stay at this hotel. It is close to my office, roos are quiet, comfortable and the quality of the food is excellent. When I am in London for pleasure, I also make sure I am staying here.

Dear Glenn, I was delighted to see you enjoyed your stay with us again, please do feel free to share this with other guests on www.tripadvisor.com. We are loking forward to welcoming you back in the near future. Monika Osik Guest Relations Manager

Fantastic Location

Customer review rating 4.4/5

Derek R. Families - 19/02/2020 Confirmed reviews ALL

Super staff and really nice decor. High quality food.. excellent service from everyone. Will definitely stay with you again very soon.

Dear Derek, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

In a good location but a distance from the tube

Customer review rating 4.4/5

A. A. Business - 19/02/2020 Confirmed reviews ALL

I am a regular Accor guest so this was not too different. The only irritation was that there wasn’t any conditioner or body lotion in the bath room. Not sure what you guys are trying to achieve here but it’s not working! We pay £200 upwards for a room and I think it’s not a lot to expect the basic amenities in a room. This is not the first time this has happened

Dear A., Thank you for taking the time to tell us about your experience at the Novotel London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Although amenities like body lotion and conditioner are not provided as standard in our Superior rooms, we will be happy to deliver them to your room on request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monika Osik Guest Relations Manager

Very pleasant

Customer review rating 4.4/5

Gareth B. Couples - 18/02/2020 Confirmed reviews ALL

Parked at the side of your hotel....had a warm welcome your staff are very polite....my upgrade was dealt with so swiftly and I wasn’t disappointed....the bar and restaurant was nice and relaxing! Slept like a baby....Over all it was excellent and I shall be back soon....Anjilla and the team are very professional and thank you for making my experience fantastic!

Dear Gareth, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

Clean room and good service

Customer review rating 4.4/5

Margaret B. Couples - 17/02/2020 Confirmed reviews ALL

No complaints at all, good service and comfortable room.

Dear Margaret, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

Enjoyable Stay

Customer review rating 4.4/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

Good location. Comfortable and modern room with all amenities, Good breakfast with all tastes catered for.

Dear Russel, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. One of your commetns said "more attentive and less false approach" in regards to your check in service. I would really appreciate if you explain it to me to help us to improve it? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Good location

Customer review rating 4.4/5

Anonymous Families - 16/02/2020 Confirmed reviews ALL

The staff were nice, the hotel was lovely and clean. Also the hotel was right around the corner from Guys hospital where we needed to be the next day.

Dear Crystal, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

The location is good for me because our company's office is very close to the hotel.

Customer review rating 4.4/5

Yuuk Business - 16/02/2020 Confirmed reviews ALL

I think that it is better to change your hotel's name to 'Novotel southwark bridge' or something. Because a brack taxi driver confused the location 'Novotel London Bridge' is located near by the southwark bridge.

Dear Yuki, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comment about the taxi - we have recently changed the name of the hotel and it takes a little bit of time for everyone to get used to it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Great location

Customer review rating 4.4/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Great Location and friendly staff. Street noise was quit loud. Overall was a good experience.

Dear Roland, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Great place to stay

Customer review rating 4.4/5

Christine H. Business - 14/02/2020 Confirmed reviews ALL

Lovely reception from all the staff, great location with a very smart bar/dining area. Always a delicious breakfast which sets you up for the day. Rooms are clean, comfortable & stylish.

Dear Christine, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager
Customer review rating 4.4/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

nice room, good location. the only small mishap was when I called from an outside location (City in the evening) and asked to order a taxi for my location from the hotel (it is impossible to find taxis in the City after 10 p.m.), I was told the hotel cannot do it. I found this a bit odd.

Dear Eila, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apologies for issues with booking a taxi, I will speak to reception and make sure we improve this serivice in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager
Customer review rating 4.4/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Checked in. ate in bar, went to bed, had breakfast and left

Dear Neil, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Good location

Customer review rating 4.4/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

The hotel is at a good location. Fast check-in and check-out. There are many food outlets at a walking distance. Rooms are ok. The breakfast served at the hotel is repeated almost everyday without much variations. The bad part is that there is no drinking water bottle provided in the Superior rooms and it is chargeable.

Dear Vineet, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Well located

Customer review rating 4.4/5

Vikki Business - 12/02/2020 Confirmed reviews ALL

I regularly stay here for work, at least a few days every other week and is always my go to hotel in the area. It's close to where I work on bankside/London Bridge, the rooms are lovely and the staff are fabulous. I like the member drinks events which Matt hosts, nice touch and great opportunity to network. Bar and restaurant are reasonable which a good amount of choice for a hotel restaurant. Breakfast is great, lots of choice.

Dear Vikki, It's always a pleasure to welcome you in our hotel and I hope you will be able to visit us again soon! Kind Regards, Monika Osik Guest Relations Manager
Customer review rating 4.4/5

Kowai S. Business - 12/02/2020 Confirmed reviews ALL

overcharged and not get the refund. I didn’t get any room service and call your receptionist to check but no reply for two weeks

Dear Kowai, Thank you for taking the time to share your feedback. Please accept our apologies for your disappointing experience here at the hotel. I am aware we have contacted you already to inform you the refund has been processed on your card for the room service charge wrongly posted on your bill. I am truly sorry for the lack of reactivity from our side; I will make sure to reinforce training with our Team to avoid any future occurrences in the future. I hope you will give us the chance to serve you better in the future and if you do so, please feel free to contact me directly at h3… Best regards, Melissa Vidal, Front Office Manager

One night stopover

Customer review rating 4.4/5

A M. G. Families - 10/02/2020 Confirmed reviews ALL

Check in was fast and efficient, we had pre-booked parking with the Ibis next door, which was great. Room perfect, spotless, comfortable, great coffee machine, gowns and good toiletries. All very good. Novotel never fails to perform

Dear Ann-Maria, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

Well located; staff very friendly

Customer review rating 4.4/5

Laurence L. Families - 10/02/2020 Confirmed reviews ALL

We stayed 2 nights at the Novotel London Bridge. We enjoyed our stay. The room was spacious. The breakfast buffet was great. The staff was extremely friendly. Great experience!

Dear Laurence, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

Nice location

Customer review rating 4.4/5

David Families - 10/02/2020 Confirmed reviews ALL

Positive- Nice hotel and location. Friday staff... Negative- to long time by reception desk. System of processing should be more effective. No breakfast included...

Dear David, I am very sorry you had a wait at our recpetion, was this at checkin? I remain at your service. Matt Brett General Manager

great location

Customer review rating 4.4/5

John R. Couples - 10/02/2020 Confirmed reviews ALL

We orginally booked Novotel London Bridge because the hotel is just a couple of minutes walk from the Omeara venue. However we rebooked a second time when going to the Omeara because we also really liked the hotel. All the staff were friendly and approachable, especially Lily when we came down breakfast.

Dear John, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

location, food

Customer review rating 4.4/5

Chris K. Business - 09/02/2020 Confirmed reviews ALL

very good

Dear Chris, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager
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