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Novotel London Bridge Hotel 4 stars

Customer review rating 4.4/5 10,768 reviews

ALLSAFE approved hotel

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Room 1

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Novotel London Bridge
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A short 10-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Dedicated central London parking spaces for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Bus/coach parking area (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Gift shop/newspaper shop
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental (nearby) Paying
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH london
united kingdom

Tel: +4402070890400

Fax: (+44)207/0890410

Check-in from 15h00

Check out up to 12h00

  • COVENT GARDEN-TOWER GATEWAY :  RV1 SOUTHWARK STREET

  • LIVERPOOL ST-CLAPHAM JUNCTION :  344 SOUTHWARK BR. RD

  • WATERLOO-PECKHAM :  381 SOUTHWARK BR.RD

  • JUBILEE LINE :  JUBILEE LONDON BRIDGE

  • NORTHERN LINE :  NORTHERN LONDON BRIDGE

  • By plane

    LONDON CITY APT At 10km / 6.21 miles

  • By plane

    LONDON GATWICK APT At 45km / 27.96 miles

  • By plane

    LONDON HEATHROW APT At 30km / 18.64 miles

  • By train

    LONDON BRIDGE TRAIN At 0.6km / 0.37 miles

  • By train

    LONDON ST PANCRAS At 3.5km / 2.17 miles

  • By train

    LONDRES WATERLOO At 1.5km / 0.93 miles

  • By train

    WATERLOO-EUROSTAR At 1.5km / 0.93 miles

GPS :51.50572, -0.095408

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

Gourmet Bar & Restaurant

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Non contractual photo

Gourmet Bar

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 90

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
Novotel London Bridge

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,768 reviews

TripAdvisor Rating 4.0/5

2,824 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good Stay

Customer review rating 4.5/5

Amar Business - 13/09/2021 Confirmed reviews ALL

I also brought one of my clients to stay this time and he thoroughly enjoyed his stay.

Well located, John was very helpful

Customer review rating 5.0/5

Sukhjinder S. Families - 13/09/2021 Confirmed reviews ALL

Booked a one night stay for my daughters birthday, John went out of his way to make it memorable

Dear Sukhjinder, Thank you very much for completing our guest satisfaction survey. I am so thrilled that John was able to make your stay memorable. I will ensure I share this review with him! I hope to welcome you back again soon! Tim Gordon Assistant Front Office Manager

Great hotel, great location, exceptional customer service!

Customer review rating 5.0/5

D. B. Families - 13/09/2021 Confirmed reviews ALL

Everybody we spoke to was lovely and nothing was ever a problem, I asked the Receptionist three different questions all within five minutes of each other and their was genuine care and willingness in each answer given. The hotel also went above and beyond as we stayed for an early birthday treat to see Frozen: The Musical and they decorated the room for us upon arrival, this was a lovely surprise and made us and my daughter feel very welcome and special, thank you very much for that. The hotel is in a great location being very central and only a two minute walk away from London Bridge station, an excellent, clean hotel.

Great stay

Customer review rating 5.0/5

Kim A. Families - 13/09/2021 Confirmed reviews ALL

I came for a two night visit with both my sisters to celebrate my birthday. We were made very welcome at check in, our room was comfortable. I was very touched that the staff had put a birthday card & welcome sign in the room and left a voucher for a drink in the bar.

Good Stay, very well located, Amazing Customer Service.

Customer review rating 5.0/5

Beatriz M. F. P. Couples - 12/09/2021 Confirmed reviews ALL

This stay was Incredible, we loved Novohotel London Bridge, Since the Welcome in check in the amazing room and the very warm team from Breakfast, all Enviroment in perfect harmony, Quality, exceptional Service in all areas, good location I will for sure recommend. Thank you

Great location

Customer review rating 4.0/5

Rachel Families - 11/09/2021 Confirmed reviews ALL

A lovely weekend for our daughters 13th birthday

Dear Rachel, I am so happy to read that you enjoyed your stay with us! I will share your review with the team! Kind regards, Tim Gordon Assistant Front Office Manager

Good stay

Customer review rating 4.0/5

Yair M. Families - 11/09/2021 Confirmed reviews ALL

Apart from cleaning the room on a daily basis, which we requested but didn’t get, everything else was good

Dear Yair, Thank you for completing our survey with a mostly positive review! My apologies that our housekeeping team did not service your room during your stay, however I hope that our reception team were able to provide you with additional room amenities on request. For your upcoming reservation I will ensure your room is serviced every day by our team. Please note for your Accor points, this is not controlled by the hotel. Please contact cu… - They will be happy to assist you with loyalty points enquiries. See you again soon! Tim Gordon Assistant Front Office Manager

Very satisfying.

Customer review rating 4.5/5

Ian B. Couples - 11/09/2021 Confirmed reviews ALL

Very friendly and helpful

Dear Ian, I am absolutely delighted to see your 10/10 review! Thank you so much for completing our survey. See you again soon! Kind regards, Tim Gordon Assistant Front Office Manager

Very good stay

Customer review rating 5.0/5

Ben Families - 11/09/2021 Confirmed reviews ALL

Very near to bus stop and short walking distance to underground station. Nice breakfast and lovely staff.

Dear Ben, I am very happy to read your positive comments about the staff & breakfast! Thank you very much for the 10/10 review. I look forward to welcoming you back! Kind regards, Tim Gordon Assistant Front Office Manager

Great location and fantastic views from our room which felt fresh, new and very comfortable.

Customer review rating 5.0/5

R. Families - 10/09/2021 Confirmed reviews ALL

Very warm welcome from friendly, helpful staff. Very impressed with the room and views. Breakfast was excellent and very good quality with ab amazing selection. Very relaxing and comfortable bar in the evening for relaxing.

Dear R., I am absolutely thrilled to read that you had a wonderful experience with us at Novotel London Bridge! I will pass on the good comments to our team so that they can also read your great review! Thank you for completing the guest satisfaction survey; I hope to welcome you back soon. Tim Gordon Assistant Front Office Manager

Good location for London Bridge station and borough market

Customer review rating 4.5/5

Norman M. Couples - 10/09/2021 Confirmed reviews ALL

Everything was good.

Dear Norman, I am so pleased to read that everything was to your satisfaction during your recent stay at Novotel London Bridge. See you again soon! Kind regards, Tim Gordon Assistant Front Office Manager

Very Accommodating

Customer review rating 4.5/5

Mushtaq Families - 10/09/2021 Confirmed reviews ALL

I was happy with the way you treated disabled people. Alot of inclusion.

Dear Mushtaq, Thank you for taking the time to complete our guest satisfaction survey. I am so glad to see you rate your stay very highly. I hope to welcome you back soon! Kind regards, Tim Gordon Assistant Front Office Manager

Great stay

Customer review rating 4.5/5

Jo T. Families - 08/09/2021 Confirmed reviews ALL

After the initial disappointment of realising I had booked the wrong Novotel (this one hasn't a pool) I am delighted I did! The hotel is in a great location with very easy access to all the highlights London has to offer. The staff were fabulous, always a welcoming smile and helpful with any requests. The lady who greeted us for breakfast each morning was a delight. Good food for breakfast and in the evening. Perfect stay for us and we will definitely stay again.

Dear Jo, Thank you so much for taking the time to complete our guest satisfaction survey. I am so happy to read your fantastic review of the hotel & the staff! I'm glad our team more than made up for the fact that we unfortunately do not have a pool on site. I look forward to welcoming you back to the property! Kind regards, Tim Gordon Assistant Front Office Manager

Great location, nice lobby and bar and cool room

Customer review rating 5.0/5

Richard Families - 07/09/2021 Confirmed reviews ALL

Perfect stay for us, great staff who were very welcoming. Walking distance to Borough Market and the tube as well as the southbank. Great location for anything in London and nice to relax with a drink after a long day. We will return...

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share with other guests on www.tripadvisor.com Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Brett General Manager

Great stay and location

Customer review rating 5.0/5

Hayley Couples - 06/09/2021 Confirmed reviews ALL

Food was lovely, service was good, the stay was really welcoming and the staff were helpful. Enjoyed the stay and would recommend staying there!

Dear Hayley, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your review with other guests on www.tripadvisor.com Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Brett General Manager

Friendly staff

Customer review rating 5.0/5

Tim L. Families - 06/09/2021 Confirmed reviews ALL

We have stayed a few times with my family, to be recognised by staff ( especially Izzy.. breakfast boast) makes us feel so welcomed and very keen to return.

Dear Tim, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with Lili and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Brett General Manager

Friendly service from staff

Customer review rating 3.5/5

Catherine O. Couples - 06/09/2021 Confirmed reviews ALL

We were very welcomed as soon as we walked in until the moment we left the staff were very helpful with any enquiries we had and were more than happy to help.

Dear Catherine, Thank you for your great comments for the service. I was very disappointed though to see your low score for cleanliness, may I ask if you have some more feedback so I can investigate? I remain at your service. Matt Brett General Manager

City break

TripAdvisor rating 4.0/5

spenceceilings 31/08/2021 TripAdvisor review

The hotel was in an excellent location for our itinerary. It was comfortable and clean throughout. The staff were friendly and helpful. Breakfast was good, as was the food in the bar. The only real criticism would be the lighting in the room, which was a little inadequate particularly in the wardrobe area.

Dear spenceceilings, Thank you for sharing your review and very pleased you enjoyed your stay. We hope to welcome you back on your return to London. Matt

weekend stay

TripAdvisor rating 3.0/5

grg3sri 22/07/2021 TripAdvisor review

at central location. friendly staff. stayed in standard rooms with family. great views of city skyscrapers from window. we have to use whatsapp service to ask for room service but then the reply says its restaurant service. have to walked down to reception to ask all the things.

Dear grg3sri, I am glad you liked our location, service and city views from your room. I was sorry to hear you had difficulty contacting our team on whatsapp. We hope to welcome you back on your next visit to London. Matt

Excellent stay

TripAdvisor rating 5.0/5

Sparktec154 Business - 09/02/2021 TripAdvisor review

The staff was very welcoming, and went above the call of duty with a little birthday surprise message in my room, which was grateful in these difficult times. The hotel was perfect location for all the food delivery companies to get too

Dear Sparktec154, Our team is very happy to know you enjoyed the birthday treat. These are indeed difficult times but providing the best customer service is our main goal.. always! We truly appreciate your support. We hope to see you back soon! Kind regards, France Nunes and the Novotel London Bridge Family

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