Novotel London Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,828 reviews

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Description

Hotel extras

  • Dedicated central London parking spaces for guests (fees apply)

  • A short 7-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Cashless payments (Visa, Mastercard and AMEX cards accepted)

Our accommodation(s)

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Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH LONDON
United Kingdom

GPS:51.50572, -0.095408

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR AND RESTAURANT

Come and relax at Gourmet Bar, our stylish and cozy restaurant serving artisan coffee, delicious international food, creative cocktails and local beers!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,828 reviews

TripAdvisor Rating  4.1/5  3,157 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Chris P. Business - Confirmed reviews ALL

Superb

Dear Chris P., Thank you for your positive feedback. We are delighted to hear that you had a superb experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back to Novotel London Bridge in the future. Best regards, Novotel London Bridge

Customer review rating 0.5/5

Oluwatoyin A. Business - Confirmed reviews ALL

Dirty environment that triggered my allergies. The cleaner didn’t even try to lay the bed, just covered the duvee on the bed, the sink was dirty all through my stay

Dear Oluwatoyin A., Thank you for completing our online guest satisfaction survey. I am very sorry to know that your stay did not meet your expectations. I was disappointed also to see you scored below our hotel average for breakfast and our team, is there any further feedback you could provide me to assist in improving our guest experience, please? Alternatively, I have sent you an email to further discuss this. I would really appreciate if you could give us some more details. I am looking forward hearing from you. Best regards, Carla Viegas Novotel London Bridge

Really nice hotel with friendly staff

TripAdvisor rating 5.0/5

Travel30260519321 TripAdvisor review

Really nice hotel, reception was really friendly upon arrival and helpful. The room was really clean and spacious. I used the gym, great views of the shard and London skyline from the cardio machines and enough weights to have a decent work out. Breakfast was quiet at 7am, and service was good. Would definitely use again.

Customer review rating 3.5/5

Olivier L. Business - Confirmed reviews ALL

Easy check-in, nice location, good breakfast and the room is comfortable

Dear Olivier L., Thank you for taking time to leave the feedback for the stay. While we appreciate your compliments regarding our location, check-in process, and breakfast, we continuously strive to enhance our services. Your comments are valuable as we work towards improving the overall experience for our guests. Best regards, Novotel London Bridge reception team

Customer review rating 4.0/5

Okupski K. Couples - Confirmed reviews ALL

The room could use some upgrades like the faucet and shower head. It was clean and located in an ideal location. Would stay here again if I visit London.

Dear K., Thank you for sharing your feedback with us :) We are glad to hear that you found the room clean and enjoyed our ideal location. We also appreciate your comments regarding the faucet and shower head, your feedback is very helpful as we continue to make improvements to enhance our guests’ experience. We are happy to know you would stay with us again and look forward to welcoming you back on your next visit to London! Warm Regards, Gayatri Front Office Team Leader

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Other web-users rate our hotel

  • 1,614 reviews 9.6/10 Location
  • 1,849 reviews 7.1/10 Room
  • 1,858 reviews 8.8/10 Service
  • 12 reviews 8.2/10 WiFi
  • 1,231 reviews 8.6/10 Breakfast
  • 753 reviews 7.8/10 Cleanliness
  • 476 reviews 9.1/10 Vibe
  • 46 reviews 2.7/10 Wellness Area

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