Novotel London Bridge 4 stars

Customer review rating (ALL Rating) 4.5/5 2,898 reviews

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Description

Hotel extras

  • Dedicated central London parking spaces for guests (fees apply)

  • A short 7-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Hotel gym, with Technogym live on demand classes.

Our accommodation(s)

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Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH LONDON
United Kingdom

GPS:51.50572, -0.095408

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR AND RESTAURANT

Come and relax at Gourmet Bar, our stylish and cozy restaurant serving artisan coffee, delicious international food, creative cocktails and local beers!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,898 reviews

Customer review rating 5.0/5

Neil F. Couples - Confirmed reviews ALL

I have travelled to many cities, and the level of service in London has often let me down. As a Brit, it is often a disappointment in my own capital. I can say the staff that you have in your Novotel in London are your biggest asset, fabulous. Thank you for making my stay very enjoyable.

Dear Neil F., Thank you for your kind words regarding our staff. We are delighted to hear that their service contributed positively to your experience at Novotel London Bridge. Our team takes great pride in ensuring that every guest feels welcomed and valued, and it is gratifying to know that we succeeded in making your stay enjoyable. Thank you once again for your feedback, we hope to see you again soon. Best regards, Max Richardson Novotel London Bridge

Customer review rating 5.0/5

Stavroula C. Families - Confirmed reviews ALL

We had a great experience at Novotel London Bridge. We visited with my husband and daughter for a weekend. Staff were lovely, helpful and welcoming. Many thanks to Gayatri, who was so lovely with our daughter (14months old) and prepared for her balloons, a thoughtful card and a soft toy to wait for her in our room. Our daughter loved them, thank you so much :)

Dear Stavroula C., Thank you for your kind words regarding your recent stay with us at Novotel London Bridge. We are delighted to hear that you and your family had a wonderful experience and that our team, particularly Gayatri, made your daughter's visit special with thoughtful gestures. Our staff is committed to providing a welcoming atmosphere, and it is gratifying to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, Carla Viegas Novotel London Bridge

Customer review rating 3.5/5

Tim G. Couples - Confirmed reviews ALL

Check in not do good as overcharged which was later refunded. Paid for upgrade to suite but outlook from rooms was dreadful. Like looking out on Beirut in streets outside. Cleanliness perfect.

Dear Tim G., Thank you for your feedback regarding your recent stay. We regret to hear that your check-in experience was not satisfactory and that the room outlook did not meet your expectations, as there was some miscommunication with the Suite Upgrade prices, but we are glad everything was sorted before your departure. We appreciate your positive comments on cleanliness and will take your feedback into consideration for future improvements. Best regards, Carla Viegas Novotel London Bridge

Customer review rating 4.5/5

Alan O. Solo - Confirmed reviews ALL

Restful quiet room and courteous staff. The coffee was bad though!

Dear Alan O., Thank you for your kind words regarding the quiet room and our courteous staff. I appreciate your feedback about the coffee, and we will take your comments into consideration as we strive to enhance our beverage offerings. Best regards, Max Richardson Novotel London Bridge

Customer review rating 5.0/5

Antonio S. L. Business - Confirmed reviews ALL

Amazing location, great service, very clean and comfortable

Dear Antonio S. L., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our location, service, and the cleanliness of our facilities. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Max Richardson Novotel London Bridge

Other web-users rate our hotel

  • 1,653 reviews 9.7/10 Location
  • 1,875 reviews 7.2/10 Room
  • 1,895 reviews 8.9/10 Service
  • 11 reviews 8/10 WiFi
  • 1,254 reviews 8.7/10 Breakfast
  • 780 reviews 7.7/10 Cleanliness
  • 466 reviews 8.9/10 Vibe
  • 45 reviews 2.7/10 Wellness Area

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