ibis budget Manchester Salford Quays 2 stars

Customer review rating (ALL Rating) 4.0/5 882 reviews

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19 Trafford Road, Salford, M5 3AW MANCHESTER, United Kingdom

Description

Hotel extras

  • Start Your Day Right with Our Continental Buffet Breakfast

  • Enjoy hot, freshly made pizza any time of day or night - available 24 hours

  • Hungry or thirsty? Our vending machine is stocked with a variety of snacks and drinks 24/7

  • Salford Quays tram stop, opposite the hotel, provides easy access to Manchester City Centre

  • Private PARKING operated by 3rd party, available at £14/night on first come first served basis

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with a large bed for 1 or 2 guests

Photo out of - Classic Room with a large bed for 1 or 2 guests

Modern designed room featuring a double bed. Enjoy free WIFI, freeview flat-screen TV, open plan shower pod and separate toilet. Perfect for individuals or couples.

  • Views:

    City View

Max. number of persons
2

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Modern designed room featuring two adjacent single beds. Enjoy free WIFI, freeview flat-screen TV, open plan shower pod and separate toilet. Perfect for individuals or couples.

  • Views:

    City View

Max. number of persons
2

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Manchester Salford Quays

19 Trafford Road, Salford
M5 3AW MANCHESTER
United Kingdom

GPS:53.469725, -2.282585

Telephone
Fax +44 16168480935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 210 rooms
  • 14 rooms for people with reduced mobility
  • 210 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7

  • Parking pricing: 16.32 € 14 GBP Per day
  • Parking for a week

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Buffet

Services

  • Continental

Restaurant

  • Continental Buffet

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  882 reviews

Customer review rating 4.5/5

Maria B. Families - Confirmed reviews ALL

Dear Maria B., Thank you for sharing your positive experience at ibis budget Manchester Salford Quays. We are pleased to hear that you found our location convenient and enjoyed the cleanliness of your room. It is also wonderful to know that our team provided friendly service and that you appreciated the complimentary hot drink facilities. Your feedback regarding room privacy is noted, and we will continue to consider these insights for our guests' comfort. Kind Regards Glen Anderson General Manager

Customer review rating 4.5/5

Olivia E. Friends - Confirmed reviews ALL

Dear Olivia E., Thank you for your kind words. We are delighted to hear that you had a fabulous experience during your stay and that our special birthday gesture added to your celebration. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Ka Y. L. Solo - Confirmed reviews ALL

Dear Ka Y. L., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and found good value in your accommodations. Your comments about the size of the toilet and the condition of the door have been noted, and we will take them into consideration for future improvements. We look forward to welcoming you back on your next visit. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Sim F. Families - Confirmed reviews ALL

Dear Sim F., Thank you for your kind feedback. It is a pleasure to hear that you found great value in your stay and appreciated our clean accommodations and helpful staff. We look forward to welcoming you back on your next visit. Kind Regards Glen Anderson General Manager

Customer review rating 3.5/5

Mark M. Families - Confirmed reviews ALL

Thank you for your feedback regarding your recent stay. I appreciate your comments about the room size and the value for money. Our hotel aims to provide budget-friendly accommodations that focus on comfort, and I regret that we did not meet your expectations in this instance. Kind Regards Glen Anderson General Manager

Dear Maria B., Thank you for sharing your positive experience at ibis budget Manchester Salford Quays. We are pleased to hear that you found our location convenient and enjoyed the cleanliness of your room. It is also wonderful to know that our team provided friendly service and that you appreciated the complimentary hot drink facilities. Your feedback regarding room privacy is noted, and we will continue to consider these insights for our guests' comfort. Kind Regards Glen Anderson General Manager

Customer review rating 4.5/5

Olivia E. Friends - Confirmed reviews ALL

It was a fabulous experience at the ibis hotel, they left a lovely note and sweets for me for my birthday too!

Dear Olivia E., Thank you for your kind words. We are delighted to hear that you had a fabulous experience during your stay and that our special birthday gesture added to your celebration. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Ka Y. L. Solo - Confirmed reviews ALL

Great location, only about a 5-minute walk from the nearest tram station, and I believe the bus stop is about the same distance. The room is a good size for the price and was clean. However, the toilet is quite small, and the toilet door was slightly damaged. Overall, it’s good value for money, and I would definitely stay here again.

Dear Ka Y. L., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and found good value in your accommodations. Your comments about the size of the toilet and the condition of the door have been noted, and we will take them into consideration for future improvements. We look forward to welcoming you back on your next visit. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Sim F. Families - Confirmed reviews ALL

Clean room with all the facilities I needed. Staff friendly and helpful. Nice breakfast. No complaints at all for the price. Will definitely book again

Dear Sim F., Thank you for your kind feedback. It is a pleasure to hear that you found great value in your stay and appreciated our clean accommodations and helpful staff. We look forward to welcoming you back on your next visit. Kind Regards Glen Anderson General Manager

Customer review rating 3.5/5

Mark M. Families - Confirmed reviews ALL

Hotel is budget however quite expensive for what you get. Stayed in room to sleep thats all. Room so small with sink and shower in the room

Thank you for your feedback regarding your recent stay. I appreciate your comments about the room size and the value for money. Our hotel aims to provide budget-friendly accommodations that focus on comfort, and I regret that we did not meet your expectations in this instance. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Darrell H. Solo - Confirmed reviews ALL

Every occasion I stay can’t be faulted . The facilities are ideal for my stay .

Thank you so much for the lovely 10/10 review! We’re really happy to hear that you always enjoy your stays with us and that everything is just right for your visits. It’s also great to hear that Charlotte was so polite and helpful — we’ll make sure to pass your kind words on to her! We look forward to seeing you again soon 😊 Best Regards, Jenn Ibis Budget Salford Quays Reception

Customer review rating 2.0/5

Thomas M. Solo - Confirmed reviews ALL

Unfortunately I didn't enjoy my stay due to a few things that were broken in the room. I.e light switch, both side tables and window

Thank you for your feedback. We’re sorry to hear that you encountered several maintenance issues during your stay. We’ll pass your comments on to our maintenance team so these items can be checked and addressed. We apologise for the inconvenience caused and hope we can provide you with a better experience next time. Kind regards, Jenn The ibis Salford Quays Team

Customer review rating 4.0/5

Morgan P. Couples - Confirmed reviews ALL

Stayed here for one night after a concert, so our expectations were fairly low — we basically needed somewhere clean to shower, sleep and leave again in the morning. 😂 On that basis, it did the job. The room was clean, but very, very basic. Storage was practically non-existent, although for one night that wasn’t a huge issue. The shower being basically in the bedroom was definitely an experience 😂. Not exactly ideal if you’re travelling with someone you’re not already extremely comfortable with! The toilet was also ridiculously small — I’m not sure how someone much taller than average would comfortably manage in there. Our “view” was the car park, which was about as glamorous as it sounds. 😂 Parking was another downside as the hotel car park was full when we arrived, meaning we had to park over the road. The location itself is good and it was easy enough to get to. There’s a pub and McDonald’s directly opposite, which was actually very handy after a concert when you’re tired, hungry and really can’t be bothered going anywhere else. 😂 The staff were friendly and helpful, which definitely helped. There aren’t any real facilities at the hotel, but again, we weren’t there to use a pool or spa — we were there to sleep! The rooms are definitely looking a little tired and could do with being updated. It’s not somewhere I’d choose for a romantic weekend or a longer stay, but for one night as a cheap and convenient base for a concert, it was absolutely fine. Overall, 4/5 — clean, convenient and did what we needed it to do. Just don’t arrive expecting luxury, loads of storage, a beautiful view or a bathroom you can swing a cat in. 😂

Thank you for your lovely and honest review! We’re glad we could provide a clean and convenient base for your concert trip, and it’s great to hear that our team made your stay a little more enjoyable. We hope to welcome you back for your next concert! 😊 Kind regards, Jenn The ibis Salford Quays Team

Customer review rating 4.0/5

Sharon G. Families - Confirmed reviews ALL

Great location.comfortable and great price

Thank you for your lovely review! We’re really glad you enjoyed the great location, comfort and value for money. We hope to welcome you and your family back again soon! Kind regards, Jenn The ibis Salford Quays Team

Customer review rating 0.5/5

Yuet L. C. Families - Confirmed reviews ALL

Upon arrival, your hotel staff arranged and processed a 2-day (48-hour) parking payment for my vehicle. I have the official payment receipt as proof.However, I have just received a parking fine. Since the parking was fully paid for and arranged by your staff, I should not have received this penalty.

Thank you for your feedback, and we’re very sorry to hear about the parking fine you received. Please contact us at h6… with your booking details and a photo of the parking fine. We will look into this for you and, where possible, assist with having the charge cancelled. Kind regards, Jenn The ibis Salford Quays Team

Customer review rating 2.0/5

Ryan F. L. T. Solo - Confirmed reviews ALL

Staff were continuously knocking on the room next to me in the morning and it disturbed my sleep massively

We’re very sorry to hear about your experience and apologise for the issues with the cleanliness of your room and the disturbance in the morning. Had we been made aware of these issues during your stay, we would have been more than happy to assist and arrange a room change for you. We appreciate you bringing this to our attention and will share your feedback with the relevant teams. Kind regards, Jenn The ibis Salford Quays Team

Customer review rating 5.0/5

Sian S. Couples - Confirmed reviews ALL

The staff were all very welcoming and all helped when we needed extra stuff

Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our staff welcoming and helpful. Your comfort is our priority, and we appreciate your positive remarks. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Max Y. Friends - Confirmed reviews ALL

Needed a place to stay while travelling for a major surgery, the staff was very lovely and the hotel room was clean and accommodating. The breakfast was very delicious too

Thank you for your kind words regarding your stay with us. We are delighted to hear that our staff made a positive impression and that you found the room to your satisfaction. It is also wonderful to know that you enjoyed our breakfast offerings. Kind Regards Glen Anderson General Manager

Customer review rating 4.5/5

Lancaster T. L. Couples - Confirmed reviews ALL

I had a great time. One thing spoiled my stay and that was the fire alarm going off. I have PTSD and it was startling to say the least. There is a small printed warning near the lift which I didn't see until after the event.

Thank you for taking the time to share your feedback. I am delighted to hear that you had a great stay overall. However, I am sorry that your experience was impacted by the fire alarm activation. Whilst guest safety must always remain our highest priority, I completely understand how distressing an alarm sounding unexpectedly can be, particularly for someone living with PTSD. I am sorry for the upset this caused you. We do display notices advising guests that our fire alarm system includes voice announcements and routine testing information, although I am sorry that the signage was not prominent enough for you to notice before the incident. Your comments are appreciated, and we will consider whether there are opportunities to make this information more visible to guests. Thank you again for your feedback and for highlighting this important point. I am pleased that, aside from this incident, you enjoyed your stay, and we hope to welcome you back again in the future. Kind regards, Glen Anderson General Manager

Customer review rating 5.0/5

Uche A. Families - Confirmed reviews ALL

It was clean, comfortable and accessible

Dear Uche A., Thank you for your kind feedback regarding your recent stay at ibis budget Manchester Salford Quays. We are pleased to hear that you found our location convenient and enjoyed the cleanliness and comfort of your accommodations. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Caroline R. Friends - Confirmed reviews ALL

Reilly good value, we had everything we needed, staff super and a good central place

Dear Caroline R., Thank you for your delightful feedback. We are thrilled to hear that you found our accommodation comfortable and that our staff contributed positively to your experience. Your acknowledgment of our value and location is greatly appreciated. We look forward to welcoming you back. Kind Regards Glen Anderson General Manager

Customer review rating 3.5/5

Israel Q. Families - Confirmed reviews ALL

Fine, but the parking was fl

Dear Israel Q., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our location satisfactory. However, I regret that the parking arrangement did not meet your expectations. Your comments are valuable in helping us enhance our services. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Happiness I. Couples - Confirmed reviews ALL

Nice hospitality and warm reception, am happy with my stay.

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our hospitality and found your stay relaxing. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind Regards Glen Anderson General Manager

Customer review rating 5.0/5

Ilu N. Families - Confirmed reviews ALL

Very clean room ,amazing staffs

Thank you for your positive feedback regarding the cleanliness of the room and the service provided by our staff. We are delighted to hear that you had an enjoyable stay with us at ibis budget Manchester Salford Quays. Kind Regards Glen Anderson General Manager

Customer review rating 0.5/5

Natalia C. Friends - Confirmed reviews ALL

The room was tiny and disgusting. Felt like being in prison. We paid £150 per night but we didn’t even sleep there. We changed our clothes and left….the experience was horrific…

Thank you for your feedback. I was very disappointed to read that your stay fell so far short of your expectations. As an ibis budget hotel, our rooms are designed to be compact and functional, offering affordable accommodation in a convenient location. However, I appreciate that this style of accommodation is not suited to everyone's preferences. That said, I am particularly concerned by your comments regarding the cleanliness of the room. Cleanliness is one of our highest priorities, and descriptions such as "disgusting" are not reflective of the standards we aim to maintain. Had these concerns been brought to our attention during your stay, our team would have welcomed the opportunity to investigate and, where possible, offer an alternative room. I am also sorry to hear that you felt the hotel did not represent value for money and that you chose not to remain overnight. While I respectfully feel that some of your comments reflect a dislike of the ibis budget room concept rather than the condition of the hotel itself, I regret that we were unable to provide an experience that met your expectations. Kind regards, Glen Anderson General Manager

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