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ibis budget Manchester Salford Quays 2 stars

Customer review rating 4.0/5 9,664 reviews

ALLSAFE approved hotel

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ibis budget Manchester Salford Quays
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+ 13 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 'Grab and go' 24hr refreshments

  • Free fibre WiFi

  • Private 3rd party car park for guest (paying), operates on a first come, first served basis.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets Allowed Paying
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Manchester Salford Quays

19 Trafford Road
Salford
M5 3AW manchester
united kingdom

Tel: +4402076600995

Fax: (+44)016168480935

Check-in from 15h00

Check out up to 12h00

  • By plane

    MANCHESTER INTL At 19km / 11.81 miles

  • By train

    PICCADILLY At 5km / 3.11 miles

GPS :53.469725, -2.282585

Our accommodation(s)

Our guest reviews for
ibis budget Manchester Salford Quays

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

9,664 reviews

TripAdvisor Rating 3.5/5

2,352 reviews

Worse hotel ever

TripAdvisor rating 1.0/5

RZoleo Business - 17/09/2021 TripAdvisor review

Did not end up staying the night booked as the room was dirty, even the sheets & pillows looked grubby. There was even sick in the toilet!! I booked the AC Marriott which thank god, was literally next door instead which was at least clean and hygienic

Does what it says on the tin!

Customer review rating 4.0/5

Simon T. Business - 14/09/2021 Confirmed reviews ALL

Checked in at reception, had a decent nights kip and breakfast before returning to work

Dear SIMON T., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Good stay

Customer review rating 4.5/5

Anonymous Friends - 13/09/2021 Confirmed reviews ALL

Good staff very helpful

Dear PARESH K., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Good stay

Customer review rating 4.5/5

K. Families - 13/09/2021 Confirmed reviews ALL

I booked to stay here whilst visiting my son. The room was basic but clean. I slept well. The staff were friendly & helpful. Parking was good.

Dear CASS K., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Regular haunt for us when going to Old Trafford

Customer review rating 4.0/5

Rob C. Couples - 12/09/2021 Confirmed reviews ALL

Everything was fine. There was a computer glitch which meant our booking was triplicated but the efficient receptionist sorted this for us.

Dear ROB C., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

well located for old trafford

Customer review rating 4.0/5

Barry D. Solo - 11/09/2021 Confirmed reviews ALL

Beds not very comfortable and toilet's not flushing well and had to change rooms still th toilets did not flush

Dear BARRY D., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Expensive

Customer review rating 3.0/5

Prendy Business - 11/09/2021 Confirmed reviews ALL

Car Parking to expensive No Food Noisy Guests

Dear PAUL P., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Friendly staff

Customer review rating 5.0/5

Ada B. Couples - 11/09/2021 Confirmed reviews ALL

All was good, very friendly helpfull staff , clean

Dear Baki S., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Good location

Customer review rating 5.0/5

Rachel Families - 11/09/2021 Confirmed reviews ALL

Welcomed by very friendly staff. The room was small but very clean and the beds were comfortable

Dear RACHEL D., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Well located, casual and relaxing feel

Customer review rating 4.0/5

W H. Business - 11/09/2021 Confirmed reviews ALL

There are a lot of places around for exploring, which is also facilitated by the good location and several nearby metro stations. Staffs are very responsive, always attending promptly to requests.

Dear H. W., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Good position

Customer review rating 4.0/5

V W. Couples - 11/09/2021 Confirmed reviews ALL

Decent budget scarce hotel. The easyJet of hotels

Dear VINCENT w., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Good hotel, great location and excellent front of house staff. Household staff APPALLING.

Customer review rating 4.0/5

George Families - 10/09/2021 Confirmed reviews ALL

Front of staff - Jonio & Fixas ( both from Brazil) were brilliant - professional and extremely friendly and so helpful. The household staff - SO poor. Ignorant AND arrogant - come on IBIS -you can do so much better than this. We reported the room needed cleaning, new towels etc... the evening before - as requested - and even saw 1 of the cleaners in the morning and told her. NOTHING!!! Was done. They apologised ( front of house) and moved us!!I We had hired a fridge and our son had to manhandle it to the next floor - VERY caring. And he had to clear the room - again , very caring!!!I

Dear GEORGE T., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Good location and good price

Customer review rating 4.5/5

Fogeyfru Solo - 10/09/2021 Confirmed reviews ALL

Parking was good at a reasonable price. Room was clean and adequate for the price. Mattress was a little basic, but still managed to sleep OK.

Dear FIONA T., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

very close to the tram line to city center

Customer review rating 4.5/5

Anonymous Business - 10/09/2021 Confirmed reviews ALL

Very friendly staff & good coffee

Dear PAUL R., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Overnight Theatre Stay

Customer review rating 5.0/5

Mark Solo - 09/09/2021 Confirmed reviews ALL

Overnight Theatre Stay with my 2 Pugs. Staff very accommodating and welcoming. Room adequate, clean & tidy. Bed very comfortable.

Dear MARK B., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Good stay

Customer review rating 3.0/5

Andy J. Business - 09/09/2021 Confirmed reviews ALL

The room was basic but satisfactory. The mess in the corridors left by other guests was disappointing. The breakfast area was also disappointing - foodstuffs were seriously depleted by 9.15am. The hotel's wi-fi system would not work with my iphone (a new model). Location near to a tram stop was good. Such a shame that the guests in the Ibis Budget hotel are not invited into the restaurant and bar area of the Marriott Hotel, even though the hotels share an owner and a building.....

I asked for a full refund as the rooms we were given were smelly, dirty, too small and very warm. However, the location would have been good.

Customer review rating 0.5/5

Veronica W. Families - 08/09/2021 Confirmed reviews ALL

The hotel staff were very nice, attentive and dealt with our complaint promptly. However, we were so dissatisfied with our rooms we felt that we would not be at all comfortable with the very poor standards. The room was extremely hot with an unpleasant odour, the air conditioning unit looked dirty and dusty which was not fit for purpose. The rooms were inadequately small. We took our complaints to the manager of the hotel who was vey understanding, offering us a full refund. He also gave us time to look for somewhere else to stay. Because our break was during a holiday period we spent three hours looking for somewhere else to stay for our 5 day duration. This of course was very frustrating as we were all tired and wanted to sleep after our 6 hour journey from Scotland. I would therefor not recommend your hotels.

awful experience

Customer review rating 0.5/5

Anonymous Business - 08/09/2021 Confirmed reviews ALL

When booking hotels I always require places with free car parking due to the nature of my job. When booking this hotel with the filters on to ensure parking was available, the website stated that parking was available however upon my arrival I was informed that parking was £8, which has happened in quite a few of ibis hotels that I have stayed at. Stop tricking people by apparently disclosing this information in tiny writing somewhere “on the website”.

Job seeking home base

TripAdvisor rating 4.0/5

grahamdunn 21/08/2021 TripAdvisor review

Small functional space and a reasonable rate. The business of having to move out on Friday & Saturday because of the room rate hike was irritating. The front room staff were exceptional and helped me!

Budget friendly but I wouldnt rebook.

TripAdvisor rating 3.0/5

BeverleyB162 16/08/2021 TripAdvisor review

The hotel is cheap and clean. Breakfast was plentiful for continental and a good window of time to eat (6am-11am). Morning staff were really pleasant and helpful. I booked this hotel based on a tram stop outside to travel round the city to avoid parking charges, however the tram was off for engineering works during our stay which led to a long walk to reach the hotel, and no advice offered from reception staff on check in of alternative transport. We managed to figure it out ourselves. On returning to the hotel on our first night after dinner, there was a large group of around 15 youths gathered around the outside entrance hiding something they were doing against the window and they didn’t seem to appreciate people approaching, which was very unsettling. Security sitting inside just watched as we had to walk through the large group. Later in our room, at the back of the hotel, we heard young people shouting around the car park and then later 2 large families confronting each other over parking spaces. Cars were driven towards people, a man was surrounded and a woman screamed blue murder. Security again watched from indoors and when the police arrived and people scattered into the hotels they immediately left. Further commotion continued after the police left, until after midnight. The next evening we stayed out later as I took my 12 yr old daughter to the cinema rather than sit in the room, on our return we giggled and chatted while getting ready for bed. We played no tv or music, but within10 minutes security knocked at our door and told us we couldn’t talk! Surprisingly after going to bed, we were disturbed by a group of drunk men shouting in the hallway for 20 mins at midnight??? Security are a joke. I did not feel any confidence with regards to security at this hotel travelling by myself with my daughter and would definitely not return for this reason.

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