ibis budget Manchester Salford Quays 2 stars

Beds not very comfortable and toilet's not flushing well and had to change rooms still th toilets did not flush

Car Parking to expensive No Food Noisy Guests

All was good, very friendly helpfull staff , clean

Welcomed by very friendly staff. The room was small but very clean and the beds were comfortable

There are a lot of places around for exploring, which is also facilitated by the good location and several nearby metro stations. Staffs are very responsive, always attending promptly to requests.

Decent budget scarce hotel. The easyJet of hotels

Front of staff - Jonio & Fixas ( both from Brazil) were brilliant - professional and extremely friendly and so helpful. The household staff - SO poor. Ignorant AND arrogant - come on IBIS -you can do so much better than this. We reported the room needed cleaning, new towels etc... the evening before - as requested - and even saw 1 of the cleaners in the morning and told her. NOTHING!!! Was done. They apologised ( front of house) and moved us!!I We had hired a fridge and our son had to manhandle it to the next floor - VERY caring. And he had to clear the room - again , very caring!!!I

Parking was good at a reasonable price. Room was clean and adequate for the price. Mattress was a little basic, but still managed to sleep OK.

Very friendly staff & good coffee

Overnight Theatre Stay with my 2 Pugs. Staff very accommodating and welcoming. Room adequate, clean & tidy. Bed very comfortable.

The room was basic but satisfactory. The mess in the corridors left by other guests was disappointing. The breakfast area was also disappointing - foodstuffs were seriously depleted by 9.15am. The hotel's wi-fi system would not work with my iphone (a new model). Location near to a tram stop was good. Such a shame that the guests in the Ibis Budget hotel are not invited into the restaurant and bar area of the Marriott Hotel, even though the hotels share an owner and a building.....

The hotel staff were very nice, attentive and dealt with our complaint promptly. However, we were so dissatisfied with our rooms we felt that we would not be at all comfortable with the very poor standards. The room was extremely hot with an unpleasant odour, the air conditioning unit looked dirty and dusty which was not fit for purpose. The rooms were inadequately small. We took our complaints to the manager of the hotel who was vey understanding, offering us a full refund. He also gave us time to look for somewhere else to stay. Because our break was during a holiday period we spent three hours looking for somewhere else to stay for our 5 day duration. This of course was very frustrating as we were all tired and wanted to sleep after our 6 hour journey from Scotland. I would therefor not recommend your hotels.

When booking hotels I always require places with free car parking due to the nature of my job. When booking this hotel with the filters on to ensure parking was available, the website stated that parking was available however upon my arrival I was informed that parking was £8, which has happened in quite a few of ibis hotels that I have stayed at. Stop tricking people by apparently disclosing this information in tiny writing somewhere “on the website”.

Small functional space and a reasonable rate. The business of having to move out on Friday & Saturday because of the room rate hike was irritating. The front room staff were exceptional and helped me!

The hotel is cheap and clean. Breakfast was plentiful for continental and a good window of time to eat (6am-11am). Morning staff were really pleasant and helpful. I booked this hotel based on a tram stop outside to travel round the city to avoid parking charges, however the tram was off for engineering works during our stay which led to a long walk to reach the hotel, and no advice offered from reception staff on check in of alternative transport. We managed to figure it out ourselves. On returning to the hotel on our first night after dinner, there was a large group of around 15 youths gathered around the outside entrance hiding something they were doing against the window and they didn’t seem to appreciate people approaching, which was very unsettling. Security sitting inside just watched as we had to walk through the large group. Later in our room, at the back of the hotel, we heard young people shouting around the car park and then later 2 large families confronting each other over parking spaces. Cars were driven towards people, a man was surrounded and a woman screamed blue murder. Security again watched from indoors and when the police arrived and people scattered into the hotels they immediately left. Further commotion continued after the police left, until after midnight. The next evening we stayed out later as I took my 12 yr old daughter to the cinema rather than sit in the room, on our return we giggled and chatted while getting ready for bed. We played no tv or music, but within10 minutes security knocked at our door and told us we couldn’t talk! Surprisingly after going to bed, we were disturbed by a group of drunk men shouting in the hallway for 20 mins at midnight??? Security are a joke. I did not feel any confidence with regards to security at this hotel travelling by myself with my daughter and would definitely not return for this reason.