Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 801 reviews

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  801 reviews

TripAdvisor Rating  4.0/5  2,042 reviews

Certificate of excellence 2022

We had a large Badminton Group in the hotel , and all guests enjoyed their stay and all staff were very helpful

TripAdvisor rating 5.0/5

231annette TripAdvisor review

Excellent staff very helpful Hotel refurbishment is really impressive Cleanliness excellent Yannie was very good and really went above and beyond to make sure our guest had a good stay thank you to everyone at the hotel

Dear lannette, We very much appreciate your comments regarding your stay at the Novotel Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ionel Voicu Operation Manager

Going above and beyond!

TripAdvisor rating 5.0/5

Kamran H TripAdvisor review

As i was fasting, the breakfast time was from 6.30am whereas my fast would close at 4.30am, but I was pleasantly surprised how they accommodated my early breakfast timing. The guy (didn't get his name unfortunately - was working nights) at the reception got me cereal, yoghurt, juice, even offering me his own food which he brought to close his breakfast with. First class for going out of their way!

Dear Kamranh, We very much appreciate your comments regarding your stay at the Novotel Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ionel Voicu Operation Manager

Comfortable one night stay in March

TripAdvisor rating 5.0/5

Owatts89 TripAdvisor review

Very comfortable one night stay in a great location close to Sealife, Lego and plenty of restaurants! The room was ideal and the staff very friendly, in particular Ionut (John) who made us all feel very welcome. Good kids play area in reception. Will stay again.

Dear Owatts, We very much appreciate your comments regarding your stay at the Novotel Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ionel Voicu Operation Manager

Well located for Birmingham Symphony Hall, but noisy location

TripAdvisor rating 3.0/5

Northernlass481 TripAdvisor review

A great welcome from the front of house staff, lovely friendly helpful bar staff too. Overall the room facilities were as described on the Accor/Novotel website - the room, bathroom and separate toilet were clean. Hygiene-wise, this arrangement of separate toilet and bathroom is not ideal as you cannot wash your hands in the toilet area. Bed was comfortable, mini-fridge very useful. If the sofa bed is used too, there would not be a lot of space in the room. However, the air conditioning is seasonal (heating works well in winter, however it was too warm for us, so we didn't sleep that well), so if you want fresh cool air in winter by opening the windows, you will also get street noise. Although the bedrooms do not face Broad Street, this location is busy and quite noisy at night. The hotel is about 3 minutes walk from Birmingham Symphony Hall, within easy reach on foot or by tram from the city centre and Birmingham New Street Station. There are plenty of pubs and restaurants nearby, plus a mini supermarket next door.

Dear Northernlass, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ionel Voicu Operations Manager

Lovely Afternoon tea experience

TripAdvisor rating 5.0/5

Jim C TripAdvisor review

Afternoon tea was a birthday treat for my wife, on arrival 24/03/2023 booked for 14.00 we where escorted to the bar seating area and the restaurant manager Jose was so welcoming and was shown to our booked table . Our afternoon tea arrived quickly, tea, coffee, choice of sandwiches, cakes, scones cream and jam including drinks top ups Jose and his staff are so polite and made us most welcome keep up the good work and will defiantly be returning in the near future.

Dear Gjs2ne, Thank you for your kind comments and compliments – I am delighted that you enjoyed your afternoon tea experience and I look forward to welcoming you back again soon. Kind regards, Ionel Voicu Operations Manager

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Other web-users rate our hotel

  • 539 reviews 8.7/10 Location
  • 837 reviews 6/10 Room
  • 821 reviews 9.2/10 Service
  • 7 reviews 6.5/10 WiFi
  • 401 reviews 5.9/10 Comfort
  • 340 reviews 6.7/10 Cleanliness
  • 299 reviews 7.8/10 Breakfast
  • 229 reviews 5.2/10 Amenities

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