Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,280 reviews

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Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,280 reviews

TripAdvisor Rating  4.0/5  2,343 reviews

Certificate of excellence 2024

Helpful and friendly front desk team

TripAdvisor rating 5.0/5

Ihab A TripAdvisor review

Mr. Michel from the front desk is super helpful, has a strong product knowledge, and efficient communication style, hotel is nicely located, surrounded with different dining options, F&B staff are professional and attentive, we had a super conference function

Staff made my stay special

TripAdvisor rating 5.0/5

Paul O TripAdvisor review

Staff on reception are outstanding. Ionut took my booking he realised straight away I was an Accor member and upgraded me then was there to welcome me on arrival. First class service throughout my stay from Corrina and Salo. Lovely big clean comfortable room, great gym and beautiful sauna. Breakfast was a real treat super service great coffee. Will definitely return.

Dear Paulo, Thank you for your wonderful review! We're thrilled to hear that Ionut, Corrina, and Salo provided you with outstanding service and made your stay special. It’s great to know you enjoyed your upgraded room, the gym, and the sauna, as well as the breakfast experience. We can’t wait to welcome you back for another fantastic stay! SIncerely, George Fratiloiu Front Office Manager

Excellent stay.

Customer review rating 4.5/5

Vincent E. Couples - Confirmed reviews ALL

Very good location, staff more than helpful and the hotel was spotless. Would definitely stay again and recommend to anyone visiting central Birmingham.

Dear VINCENT E., Thank you for your wonderful review! We're thrilled to hear you had an excellent stay and appreciated our central location and spotless facilities. It’s fantastic that our night reception team made a positive impression – we’ll be sure to pass along your kind words to them. We're also glad you valued our efforts to save energy and water with the option to skip daily room service. We can't wait to welcome you back on your next visit to Birmingham! Sincerely, George Fratiloiu Front Office Manager

Well located, value for money

Customer review rating 1.5/5

B. Couples - Confirmed reviews ALL

The hotel was perfectly located for the show, and value for money. However, hotel and room dated and grubby. Corridors had a very strong smell of smoked drugs. Breakfast was unexpectedly very good with great choice vegetarian and gluten diets.

Dear RACHAEL B., Thank you for your feedback. We're glad to hear that you appreciated our convenient location and found our breakfast options to be a pleasant surprise, especially for vegetarian and gluten-free diets. However, we’re sorry to hear that the condition of the hotel and the odor in the corridors did not meet your expectations. Your comments are important, and we’ll be addressing these concerns to ensure a better experience for all our guests in the future. We hope to have the chance to welcome you back and provide a much-improved stay next time! Sincerely, George Fratiloiu Front Office Manager

Afternoon Tea.

TripAdvisor rating 5.0/5

Happiness80666 TripAdvisor review

Great afternoon tea, Juliet as always was fabulous, nothing was too much trouble, friendly, knowledgeable and great, it’s her that makes the event as enjoyable as possible. My only complaint is the fact that the hotel no longer validate your parking and £6 is a lot to pay.

Dear Happiness, Thank you for your kind words about our afternoon tea! We’re delighted to hear that Juliet provided you with such excellent service—she truly is an asset to our team. We appreciate your feedback regarding parking; we do advertise that parking is payable, and the prices are displayed at the entrance to the parking area. We understand that the cost can be a concern and will take your comments into consideration. We hope to welcome you back for another enjoyable experience soon! Sincerely, George Fratiloiu Front Office Manager

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Other web-users rate our hotel

  • 1,214 reviews 8.7/10 Location
  • 1,682 reviews 6.2/10 Room
  • 1,656 reviews 9/10 Service
  • 16 reviews 7.5/10 WiFi
  • 678 reviews 6.8/10 Cleanliness
  • 610 reviews 8.8/10 Breakfast
  • 492 reviews 6/10 Vibe
  • 328 reviews 5.3/10 Value

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