Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 831 reviews

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Novotel Birmingham Centre - Image 1
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70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Room 1

Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  831 reviews

Customer review rating 4.0/5

Sarah S. Families - Confirmed reviews ALL

Dear Sarah S., Thank you for your kind feedback regarding your recent stay with us. I am pleased to hear that our manager was able to assist you with your room change due to the air conditioning issue. We strive to ensure our guests have a comfortable experience, and it is gratifying to know that we could accommodate your needs during your visit. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 5.0/5

Caroline H. Families - Confirmed reviews ALL

Dear Caroline H., Thank you for your kind words regarding your recent stay at Novotel Birmingham Centre. We are delighted to hear that you found your experience comfortable and appreciated our breakfast offerings, as well as the assistance provided by our staff. Your feedback serves as a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.5/5

Ifeyinwa A. Couples - Confirmed reviews ALL

Dear Ifeyinwa A., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Birmingham Centre. We are delighted to hear that you had a great experience and that you appreciated our prime location, the politeness and accommodation of our staff, as well as the cleanliness and spaciousness of your room. We strive to provide an enjoyable stay for our guests, and it is rewarding to know that our efforts have positively impacted your visit. Your recognition of our team's service is particularly appreciated, as we believe that excellent customer service is a cornerstone of a memorable hotel experience. We also acknowledge the areas you highlighted for improvement. We sincerely apologize for the issues you faced with the air cooling system in your room. Guest comfort is a priority for us, and we regret that this aspect did not meet your expectations during your stay. Regarding the absence of bottled water and a coffee maker in your room, we appreciate your suggestion to enhance the guest experience. While we do not provide these items in every room, we take your feedback seriously and will consider it as we continuously seek to improve our services and amenities for future guests. Your insights are invaluable, and we thank you once again for sharing them with us. We hope to welcome you back to Novotel Birmingham Centre in the future, where we will strive to provide an even better experience. Kind regards George Fratiloiu Front office Manager Novotel Birmingham Centre

Customer review rating 2.0/5

Lisa W. Couples - Confirmed reviews ALL

Dear Lisa W., Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the inconvenience you encountered with the air conditioning. While we strive to provide a comfortable environment, I understand that the noise from the street affected your stay. Your comments are valuable, and I will ensure they are communicated to the relevant team for consideration in our ongoing efforts to enhance guest satisfaction. Sincerely, George Fratiloiu Front office Manager

Customer review rating 4.0/5

Kate G. Business - Confirmed reviews ALL

Dear Kate G., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and our team friendly and helpful. Your comments about the cleanliness and size of your bedroom are greatly appreciated. We value your suggestion concerning the bathroom and separate toilet, as we are always looking for ways to enhance our guests' experience. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Other web-users rate our hotel

  • 1,237 reviews 8.9/10 Location
  • 1,647 reviews 6.2/10 Room
  • 1,514 reviews 9.1/10 Service
  • 27 reviews 7.6/10 WiFi
  • 864 reviews 6/10 Comfort
  • 634 reviews 6.9/10 Cleanliness
  • 602 reviews 8.7/10 Breakfast
  • 444 reviews 5.9/10 Vibe

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