Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 861 reviews

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Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  861 reviews

TripAdvisor Rating  4.0/5  2,526 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Matt A. Business - Confirmed reviews ALL

Great service delivered by friendly staff. Rooms are in need of a makeover as they feel very dated.

Dear Matt a., Thank you for your kind words regarding our staff and service. We appreciate your feedback about the room decor and will take it into consideration as we continuously strive to enhance our guests' experiences. Warm Regards, Harpreet Sian General Manager

Customer review rating 3.5/5

Thorunn S. Business - Confirmed reviews ALL

Good

Dear Thorunn S., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our location satisfactory. However, I regret that your experience did not fully meet your expectations. We appreciate your insights as they help us to improve our services. Warm Regards, Harpreet Sian General Manager

Customer review rating 0.5/5

K. B. K. B. Business - Confirmed reviews ALL

The worst sleep ever! So noisy! You can hear the madness from the street all through the night!

Dear K. B., I regret to learn that you experienced disturbances during your stay, impacting your rest. We value guest comfort and will review your feedback with our team. We aim to ensure a peaceful environment for all our guests. Warm Regards, Harpreet Sian General Manager

Customer review rating 4.0/5

John C. Families - Confirmed reviews ALL

Have stayed here for years, never known it to be so noisy in the street through the night to the point where we barely slept. Otherwise it was tremendous!

Dear John C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your time with us, though we regret the disturbance caused by street noise. Your experience is important to us, and we appreciate your loyalty over the years. Warm Regards, Harpreet Sian General Manager

Customer review rating 3.5/5

Emma M. Business - Confirmed reviews ALL

It was OK - room I was allocated was very tired looking - stains on the carpet / bath grubby - one tap hadn't been cleaned. Room 603.

Dear Emma M., Thank you for your feedback regarding your recent stay. I regret that your room did not meet our usual standards of cleanliness and upkeep. Your comments will be reviewed with the team to ensure improvements are made. Warm Regards, Harpreet Sian General Manager

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Other web-users rate our hotel

  • 1,302 reviews 8.8/10 Location
  • 1,731 reviews 5.9/10 Room
  • 1,558 reviews 9/10 Service
  • 26 reviews 8.2/10 WiFi
  • 915 reviews 6/10 Comfort
  • 678 reviews 6.7/10 Cleanliness
  • 653 reviews 8.9/10 Breakfast
  • 495 reviews 5.9/10 Vibe

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