Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 845 reviews

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70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  845 reviews

Customer review rating 4.5/5

Joanne A. Couples - Confirmed reviews ALL

We had a lovely stay where the staff were very helpful and attentive and we felt very welcome

Customer review rating 4.5/5

Patrick M. Families - Confirmed reviews ALL

I had a really good time staying at Novotel Birmingham Centre. The hotel is in a great location, making it easy to get around and perfect for a short family visit. Everything we needed was close by, which made the trip much more convenient and enjoyable. The rooms were excellent—spacious, clean, and very comfortable. The facilities throughout the hotel were also great and well maintained, which added to the overall positive experience. A special mention goes to the receptionist who checked me in. He was excellent—friendly, welcoming, and professional. What stood out most was that he took the time to have a genuine conversation, which was a refreshing change and made the check-in feel much more personal. The overall atmosphere of the hotel was relaxed and family-friendly, and the staff we encountered were helpful throughout our stay. I’ll definitely stay here again when I’m next in town and would happily recommend it to others looking for a comfortable and convenient place to stay in Birmingham.

Customer review rating 5.0/5

Tracy D. Solo - Confirmed reviews ALL

Staff were great

Dear Tracy D., Thank you for your kind words about our team. We are delighted to hear that you had a positive experience with our staff, as they strive to provide exceptional service to all our guests. Kind regards George Fratiloiu Front Office Manager

Customer review rating 2.5/5

Lisa P. Families - Confirmed reviews ALL

The hotel was located perfectly for our needs, but the issues faced were extremely disappointing. The mini fridge almost toppled on a 6yr old, due to uneven front legs causing it to fall forward when opened. The sofabed by the window was sagging in the middle, and as my sister tried to sleep (who is tiny), the bed broke in the middle causing her to further sink into the same area. It was already midnight and not feasible with a 6yr old trying to sleep to report immediately. (Both above issues were reported.) Additional issues that were annoying moreso. The room was booked for 3 adults and 1 child, yet the room included 2 mugs, enough milk/drink sachets/teabags for 2 and we didn't have enough towels. The hotel caters for many needs, staff were polite, with a lovely breakfast and facilities, however, the rooms would benefit immensely by a makeover. We absolutely loved the Rituals hand wash, body wash and shampoo available for use!

Dear Lisa P., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our location convenient and enjoyed our breakfast and facilities. However, I sincerely apologize for the concerns you experienced during your visit. The safety of our guests is a top priority, and I regret to learn about the issues with the mini fridge and sofabed. Your comments regarding these matters have been noted and will be referred to our maintenance team for further evaluation. Additionally, I apologize for the oversight in room amenities, such as the insufficient mugs, beverages, and towels for your party. This feedback is essential in helping us improve our service standards. We appreciate your kind words about our staff and the Rituals products provided in your room. Your insights regarding the need for room enhancements have also been noted, and we continually strive to improve our guest experience. Kind regards Corina Nica Front Office Team Leader Novotel Birmingham Centre

Customer review rating 1.0/5

Bilal A. Families - Confirmed reviews ALL

Disgusting layout of the toilet and sink/bathroom. Very unhygienic. Also showers not working as they should unable to regulate water temperature. Almost thankful did not stay for longer.

Other web-users rate our hotel

  • 1,276 reviews 8.8/10 Location
  • 1,712 reviews 6/10 Room
  • 1,538 reviews 9.2/10 Service
  • 25 reviews 6.9/10 WiFi
  • 658 reviews 6.6/10 Cleanliness
  • 639 reviews 8.7/10 Breakfast
  • 468 reviews 5.7/10 Vibe
  • 467 reviews 5.7/10 Amenities

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