Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,082 reviews

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70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,082 reviews

TripAdvisor Rating  4.0/5  2,427 reviews

Certificate of excellence 2024

Lovely afternoon tea

TripAdvisor rating 5.0/5

Carol J TripAdvisor review

Had lovely afternoon tea Kevin was very attentive nothing was too much trouble food was really good even packed up what we could not manage surroundings were so nice the decor was so really good and relaxing chairs were comfy would love them at home

Lovely experience

TripAdvisor rating 4.0/5

Ambiikkaa TripAdvisor review

I had a lovely stay at this hotel! The bedrooms were clean, comfortable, and nicely decorated—perfect for relaxing after a long day. Especially with kids it was simply designed. I want to give a special shout out to Corina and Tamama from the hotel staff. They were absolutely wonderful—super helpful, friendly, and really made me feel welcome throughout my stay. The only downside was the dinner service. Unfortunately, there was only one staff member on duty, and they didn’t seem very welcoming, which took away from the experience a bit. Overall though, it was a great visit

Customer review rating 4.0/5

Helen C. Solo - Confirmed reviews ALL

I had a good stay here: convenient location, good service, nice meal when I used the restaurant, functional gym, etc. The room was functional and clean; and having a small bar fridge was appreciated (and it was replaced promptly when the initial one wasn't performing well). Staff were friendly and helpful, although they were occasionally inconsistent in knowing about drink vouchers for skipping room servicing. In short: as expected, no dramas.

Dear Helen C., Thank you for your kind feedback regarding your recent stay at Novotel Birmingham Centre. We are delighted to hear that our location, service, and facilities met your expectations and contributed to a pleasant experience. Your comments about our staff\'s friendliness and the prompt replacement of the bar fridge are truly appreciated. We acknowledge your note regarding the drink vouchers and will continue to emphasize the importance of consistent communication among our team. We look forward to welcoming you back in the future. Best regards, George Fratiloiu Front Office Manager

Customer review rating 0.5/5

Saikrishna P. Families - Confirmed reviews ALL

- Not Novotel brand - Rooms were cramped - Not enough ventilation - No air conditioning, it was hot and kids felt suffocated - No exhaust for bathrooms and rooms were smelling bad when someone uses bathroom. - Extra parking fee, inspite of that limited spaces and cramped to park and get down, we were always scared I may get a dent - Breakfast was a let down, except for Hash brown, no food choice for vegetarians, kids did not enjoy at all.

Dear Saikrishna P., Thank you for sharing your feedback regarding your recent stay. I regret to hear that your experience did not meet the expectations associated with our brand. We take guest comfort seriously, and I understand the concerns you raised about room size and ventilation, as well as the issues with bathroom odors. Regarding parking, while we aim to offer convenient options, I apologize for any inconvenience faced. Additionally, I appreciate your comments on our breakfast selection and will ensure they are noted for future improvements. Thank you once again for your input, and we hope for the opportunity to welcome you back in the future. Best regards, George Fratiloiu Front Office Manager

Would definitely stay again

TripAdvisor rating 5.0/5

carrie l Families - TripAdvisor review

All staff were very friendly and welcoming, nothing is too much trouble and they even had an Easter hunt prepared for the kids that were staying. A special thank you to Corina and Tamanna on reception for helping us to print out the tickets for our show. Would highly recommend this property.

Dear Carrie, Thank you so much for your kind words and for taking the time to share your experience with us! We're absolutely delighted to hear that you enjoyed your stay and that our team made you feel welcome — especially during the Easter holiday! Corina and Tamanna will be thrilled to know they made a positive impact on your visit — they’re both truly dedicated to providing exceptional service, and it’s wonderful to see them recognized. We’re so pleased the kids enjoyed the Easter hunt, and that we could help with your show tickets. It was our pleasure to have you with us, and we genuinely look forward to welcoming you back again soon! Warm regards, George Fratiloiu Front Office Manager

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Other web-users rate our hotel

  • 1,250 reviews 8.6/10 Location
  • 1,681 reviews 6.2/10 Room
  • 1,594 reviews 9.1/10 Service
  • 18 reviews 6.8/10 WiFi
  • 672 reviews 6.8/10 Cleanliness
  • 608 reviews 9/10 Breakfast
  • 497 reviews 6.3/10 Vibe
  • 325 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.