Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,370 reviews

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Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
United Kingdom

GPS:52.476406, -1.912898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,370 reviews

TripAdvisor Rating  4.0/5  2,314 reviews

Certificate of excellence 2024

Great stay at the Novotel

TripAdvisor rating 5.0/5

Lucy D TripAdvisor review

Had a lovely nights stay at the Novotel Broad street, really great location for the Symphony Hall and Brindley place. The staff are very friendly and helpful, and the room was lovely, spotlessly clean and spacious, bed very comfortable, didn’t want to get out of it! Stayed on the second floor (221) and it was very quiet, didn’t really hear much outside noise which is rare in the city centre!Will definitely stay again, thank you to the staff for a lovely stay

Dear Lucy, Thank you for your wonderful review! We're delighted to hear that you had a lovely stay at Novotel Broad Street. It's fantastic to know that our location, staff, and the comfort of your room all contributed to a great experience. We're especially pleased that you enjoyed the quietness of your room, which is always a plus in the city center. Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back on your next visit. Best regards, George Fratiloiu Front Office Manager

Great hotel would stay again

TripAdvisor rating 5.0/5

Vacation11450242985 Friends getaway - TripAdvisor review

It's been a long time,thought the staff were helpful. Very efficient service. Relaxing experience! Thank you Good nights's sleep: 5/5 Quiet through night: 5/5 Price: 3.5/5 Hygiene and room cleanliness: 5/5 Support for invisible disability: 5/5 Staff conduct: 5/5 Food N/A Vegan friendly: N/A Would stay again: YES

Dear Guest, Thank you for your fantastic review! We're delighted to hear that you had a relaxing experience and found our staff helpful and efficient. It's wonderful to know that you had a good night's sleep and appreciated the quietness, cleanliness, and support for invisible disabilities. We appreciate your feedback on pricing and will consider it as we continue to strive for excellence. We look forward to welcoming you back for another great stay in the future. Best regards, George Fratiloiu Front Office Manager

Effortless kindness

TripAdvisor rating 5.0/5

A3624BUrachels TripAdvisor review

The hotel staff were wonderful. This included someone delaying going home to fix my safe within 10 mins of me reporting it to preparing lovely, nutritious and varied meals; some them to meet people’s specific dietary needs. Thank you.for the care and attention to detail.

Dear Rachel, Thank you for your kind review! We’re delighted to hear that our staff’s efforts to assist you, from fixing your safe promptly to preparing nutritious and varied meals, made a positive impact on your stay. Your appreciation for their care and attention to detail means a lot to us. We’ll be sure to share your compliments with the team. Thank you for choosing our hotel, and we look forward to welcoming you back. Best regards, George Fratiloiu Front office Manager

Dietary superhero’s

TripAdvisor rating 5.0/5

Nicky R TripAdvisor review

This hotel was amazing. Nothing was too much trouble for them. The restaurant staff and chefs were so attentive to my extremely difficult dietary requirements. They listened and went beyond the extra mile. Thank you Novotel for restoring my trust

Dear Nicky, Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to accommodate your dietary requirements and that their efforts made a positive impact on your stay. It’s great to know that their attentiveness and dedication helped restore your trust. We truly appreciate your kind words and look forward to welcoming you back in the future. Best regards, George Fratiloiu Front Office Manager

Well located, but dated

Customer review rating 3.0/5

Ian H. Couples - Confirmed reviews ALL

For the price I was disappointed with the facilities and dated presentation of our room.

Dear IAN H., Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our convenient location. However, we apologize that the facilities and the presentation of your room did not meet your expectations, especially given the price you paid. We are continuously working on updates and improvements to enhance our guests' experience. Your comments are valuable to us, and we will address these concerns with our team. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay. Best regards, George Fratiloiu Front Office Manager

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Other web-users rate our hotel

  • 1,162 reviews 8.5/10 Location
  • 1,661 reviews 6.2/10 Room
  • 1,621 reviews 9/10 Service
  • 14 reviews 8.5/10 WiFi
  • 678 reviews 6.7/10 Cleanliness
  • 602 reviews 8.7/10 Breakfast
  • 493 reviews 6.1/10 Vibe
  • 318 reviews 5.4/10 Value

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