Novotel Birmingham Centre

Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 432 reviews

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Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  432 reviews

TripAdvisor Rating  4.0/5  1,964 reviews

Family Visit staying on broad Street - Novotel

TripAdvisor rating 5.0/5

KalBassi Business - TripAdvisor review

I was visiting family and Birmingham and stayed at the Novotel on broad street. Myself and my family were not disappointed - customer experience was ‘world class’ We were greeted with a smile by ‘Nisrin’ who was very polite and caring, answered all my questions regarding parking at the hotel, the crayons and kids books were an addition and a lovely surprise for them both. To the senior management team - please pass on ‘high praise’ to Nisrin 🙏🏼 We stayed in room 217, the room was spotless - bathrooms extremely clean The lobby and reception area was wow - great decor. Cleaning staff and front of house staff always said hello to us - with a smile and the team here are very knowledgeable especially regrading local amenities information Overall we rate our experience 10/10 and definitely be coming back to stay at the Novotel Broad street again!! Thank you once again Nisrin and all the team at Novotel Birmingham Broad Street for making us all feel welcomed and looking after us during our stay.

Dear Kal Bassi, WOW ! Such an amazing feedback . We are really happy to hear that you enjoyed your stay in our hotel. I will share your feedback with all the team and especially Nisrin as she will be delighted to hear you was happy with her service. We are looking forward to welcome you back soon . Sincerely, George Fratiloiu Front Office Manager

Enjoyed our stay

TripAdvisor rating 5.0/5

Nabil A Families - TripAdvisor review

Had a great stay at Novotel Birmingham centre. The staff were very accomodating and helpful.. especially one of the staff at the reception- Veronica attended to our queries and made an alternative room arrangement swiftly when we needed it. The staff in the restaurant were brilliant aswell. Hosted us well.

Dear Nabil. Thank you for your kind comments and compliments. I am delighted that you enjoyed your visit. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay especially Veronica as I shared your feedback with her also . We are looking forward to welcome you back soon. Sincerely, George Fratiloiu Front Office Manager

Hotel needs investment but the staff are great

Customer review rating 3.0/5

Greg Business - Confirmed reviews ALL

The hotel is well located. It does have a tired feel and needs reinvestment to bring it back up to a good standard. The air cooling system didn’t work and so we had to get someone from reception to unlock the windows and allow them to open slightly. Breakfast was ok if uninspired. The staff however were friendly, helpful and welcoming. They are the hotel’s real saving grace.

Dear GREG C., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that we felt slightly short of your expectations with the room air cooling not working , this issue has been reported to our Maintenance Manager for further investigation in order to prevent further occurrence. We taking all the feedbacks on board and yours for sure will help us to improve the quality of our services in the near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, George Fratiloiu Front Office Manager

Brilliant service

Customer review rating 5.0/5

Mark L. Business - Confirmed reviews ALL

Good, location, clean and confortable with excellent service from the desk staff

Dear MARK L., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Guest Service

Good value for money

Customer review rating 4.5/5

Lee Couples - Confirmed reviews ALL

The room itself was pleasant, the miniature toiletries on the bed was a nice touch. Good supply of refreshments, tea. coffee, water.

Dear LEONIE W., Thank you for the feedback. We are glad you had a good stay with us. See you on your next trip hopefully! Sincerely, Novotel Guest Service

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Other web-users rate our hotel

  • 289 reviews 8.8/10 Location
  • 458 reviews 6.5/10 Room
  • 440 reviews 9.3/10 Service
  • 6 reviews 4.5/10 WiFi
  • 184 reviews 6.9/10 Cleanliness
  • 159 reviews 7.8/10 Breakfast
  • 133 reviews 5.5/10 Amenities
  • 111 reviews 5.5/10 Vibe

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