Aparthotel Adagio London Sutton Point 4 stars

Customer review rating (ALL Rating) 4.4/5 232 reviews

Aparthotel Adagio London Sutton Point - Image 1
Aparthotel Adagio London Sutton Point - Image 2
Aparthotel Adagio London Sutton Point - Image 3
Aparthotel Adagio London Sutton Point - Image 4

Description

Hotel extras

  • Limited Carpark (£15 per night), Parking bays between 12 to 27

  • 200 meters from Sutton Train Station with 30 minutes links to Central London

  • Additional parking facilities at the train station

  • Central Sutton location with shopping, restaurants, and sightseeing nearby

  • Charlie's Corner Bar on site

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Aparthotel Adagio London Sutton Point

8 Sutton Plaza, Sutton
SM14FS LONDON
United Kingdom

GPS:51.360556, -0.190427

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  232 reviews

Customer review rating 4.5/5

Claire O. Families - Confirmed reviews ALL

We had a wonderful stay and particularly want to call out our experience with Laurence who could not have been more attentive and helpful every time we saw him. He was outstanding !

Dear Claire, Thank you for your wonderful feedback and fantastic 9/10 score. We are absolutely delighted to hear that you had a wonderful stay. It is especially rewarding to know that Laurence was so attentive, helpful, and outstanding every time you saw him. We will be sure to share your kind words with him personally. Your feedback means a great deal to our entire team. We look forward to welcoming you back for another excellent stay. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 5.0/5

Karl V. Solo - Confirmed reviews ALL

Having stayed at the Ibis Sutton several nights already and am familiar with the area, I was surprised at what you get for around £10-12/night more from the Adagio Aparthotel. Starting with a room almost twice the size which includes a Bosch integrated washer/dryer, dish washer, cooktop, fridge and microwave oven in a well furnished kitchen (crockery/glasses/pots/...). While there are ample dining options within 5 mins walking distance, over a few nights cooking simple meals does pay off.

Dear Guest, Thank you for your detailed 10/10 review. We truly appreciate your loyalty and your thoughtful comparison with our sister hotel. We are absolutely delighted to hear that you found our Aparthotel to be such great value for money, and that you appreciated the spacious room, fully equipped kitchen with Bosch appliances, and the flexibility to cook simple meals during your stay. It is wonderful to know that the additional cost felt well worth it for the extra space and amenities. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for many more stays. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 4.0/5

Jacqueline M. Couples - Confirmed reviews ALL

I had a pleasant surprise and was given an upgrade. However, initially I was very confused as I had an email from All Accor confirming my booking, then one from Adagio!! I had to call to ask if there had been a mistake. It would have been helpful if it had been explained in the email, to save me wasting time calling the customer services number. The Adagio apartment was a welcome surprise and included a kitchen. we went out and bought some food for breakfast the next day. We tried to use what we thought was the grill but no grill pan, so unable to make toast. I asked about a toaster and was told they had taken the toasters of out the apartments due to the smoke alarm being set off regularly. So a great idea to have a kitchen but not as functional as we'd hoped. Great to have a regular size fridge too.

Dear Jacqueline, Thank you for your honest feedback, and for your 8/10 score. We are delighted to hear that you appreciated our great location, helpful staff, and the pleasant surprise of an upgrade to an Adagio apartment with a kitchen and full-size fridge. It is wonderful that you were able to prepare your own breakfast. However, I sincerely apologise for the confusion caused by receiving two separate booking confirmations, and for the time you wasted calling customer services. We will review our communication to ensure upgrades are clearly explained in advance. I also regret that the kitchen was not as functional as you had hoped, particularly the inability to make toast due to the removal of toasters. Your feedback is noted, and we will consider alternative solutions that balance safety with guest convenience. We hope to welcome you back for an even better experience. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 5.0/5

Petr K. Couples - Confirmed reviews ALL

It combines the best of a hotel and apartment. Staff was friendly and kind and amenities were modern and very useful. Literally the perfect stay.

Dear Petr, Thank you for your perfect 10/10 review and for sharing such wonderful feedback. We are absolutely delighted to hear that your stay had everything you needed and that we combined the best of a hotel and apartment for you. It is especially rewarding to know that our staff were friendly and kind, and that the modern amenities were useful. Your words "literally the perfect stay" mean a great deal to our entire team. We look forward to welcoming you back for another perfect stay. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 4.5/5

Tess A. Solo - Confirmed reviews ALL

I booked Ibis (have stayed there several times) and was offered a free upgrade to the Aparthotel. It was a beautiful, very spacious studio with fully equipped kitchen and large shower in the bathroom. Everything was spotlessly clean. It was quiet and I slept very well.

Dear Tess, Thank you for your feedback and fantastic 9/10 score. We are absolutely delighted to hear that you enjoyed your free upgrade to our Aparthotel. It is great to know that you found the studio beautiful, very spacious, and spotlessly clean, with a fully equipped kitchen and large shower. We are also pleased that you appreciated the quiet atmosphere and slept very well. Warm regards, Tomasz Michalak Deputy General Manager

Other web-users rate our hotel

  • 193 reviews 8.9/10 Location
  • 267 reviews 8.3/10 Room
  • 241 reviews 8.4/10 Service
  • 8 reviews 5.3/10 WiFi
  • 101 reviews 7.4/10 Cleanliness
  • 43 reviews 7/10 Breakfast
  • 42 reviews 6.2/10 Food
  • 5 reviews 9.2/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in London