Aparthotel Adagio London Sutton Point 4 stars

Customer review rating (ALL Rating) 4.4/5 242 reviews

Aparthotel Adagio London Sutton Point - Image 1
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Description

Hotel extras

  • Limited Carpark (£15 per night), Parking bays between 12 to 27

  • 200 meters from Sutton Train Station with 30 minutes links to Central London

  • Additional parking facilities at the train station

  • Central Sutton location with shopping, restaurants, and sightseeing nearby

  • Charlie's Corner Bar on site

Our accommodation(s)

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Room 1

Hotel location

Aparthotel Adagio London Sutton Point

8 Sutton Plaza, Sutton
SM14FS LONDON
United Kingdom

GPS:51.360556, -0.190427

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  242 reviews

Customer review rating 5.0/5

Mark B. Couples - Confirmed reviews ALL

Dear Mark, Thank you for your perfect 10/10 review and for sharing such wonderful feedback. We are absolutely delighted to hear that you had an excellent stay and found our location excellent and the hotel super clean. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another excellent stay. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 3.5/5

Stefano P. Families - Confirmed reviews ALL

Dear Stefano, Thank you for your honest feedback and for your 7/10 score. We are pleased to hear that overall you had a good stay. However, I sincerely apologise for the rough check-in experience, especially with your 9-year-old child, this should not have happened. I am delighted that Emanuela was amazing and solved the problem for you; your words that she deserves a raise will be shared with her personally. I also apologise that the rooms were smelly and dirty, which is completely unacceptable. Your feedback has been shared with our housekeeping team urgently. We also note your suggestion about a gym in the property. We hope to have the opportunity to welcome you back and provide a much better experience. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 5.0/5

Sonia S. Families - Confirmed reviews ALL

Dear Sonia, Thank you for your perfect 10/10 review and for sharing such lovely feedback. We are absolutely delighted to hear that you found your stay comfortable, clean, and peaceful. It is especially rewarding to know that our staff were all lovely and professional, and that you enjoyed a spacious room. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another wonderful stay. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 3.5/5

Malcolm H. Business - Confirmed reviews ALL

Dear Malcolm, Thank you for your honest feedback and for your 7/10 score. We are delighted to hear that you found your room superb and that our air conditioning was a blessing during the heatwave. It is great to know that you had a nice and comfortable stay. However, I apologise that the food left a lot to be desired. Your feedback has been shared with our kitchen team for review. We hope to welcome you back for an even better experience. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 4.0/5

Elle R. Couples - Confirmed reviews ALL

Dear Elle, Thank you for your honest feedback and for your 8/10 score. We are pleased to hear that you found our place nice, cosy, and overall good. However, I sincerely apologise that you were woken up at 7.30am by a fire alarm caused by someone cooking, and that you had to walk down 8 flights of stairs. This is frustrating, and we will look into clearer signage or instructions in the kitchen areas to help reduce false alarms. We hope to welcome you back for a more peaceful stay. Warm regards, Tomasz Michalak Deputy General Manager

Other web-users rate our hotel

  • 184 reviews 9/10 Location
  • 268 reviews 7.9/10 Room
  • 240 reviews 8.3/10 Service
  • 9 reviews 4.5/10 WiFi
  • 108 reviews 7.3/10 Cleanliness
  • 45 reviews 6.1/10 Food
  • 43 reviews 6.5/10 Breakfast

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