Aparthotel Adagio London Sutton Point 4 stars

Customer review rating (ALL Rating) 4.4/5 231 reviews

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8 Sutton Plaza, Sutton, SM14FS LONDON, United Kingdom

Description

Hotel extras

  • Limited Carpark (£8 per night), Parking bays between 12 to 27

  • 200 meters from Sutton Train Station with 30 minutes links to Central London

  • Additional parking facilities at the train station

  • Central Sutton location with shopping, restaurants, and sightseeing nearby

  • Charlie's Corner Bar on site

Our accommodation(s)

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Hotel location

Aparthotel Adagio London Sutton Point

8 Sutton Plaza, Sutton
SM14FS LONDON
United Kingdom

GPS:51.360556, -0.190427

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Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  231 reviews

Customer review rating 3.5/5

Wai C. T. Families - Confirmed reviews ALL

Overall good experience! However area for improvement: 1) shower water too weak 2) cooking pans too old/damaged and no replacement when I requested

Dear Tai c. t., Thank you for your 7/10 rating and for sharing your feedback about your stay at Aparthotel Adagio London Sutton Point. We’re pleased to hear that you had an overall good experience with us. At the same time, we sincerely apologise for the issues you encountered with the weak shower water pressure and the condition of the cooking pans, especially that no replacement was provided when requested. This falls short of our usual standards, and we are addressing both points with our maintenance and housekeeping teams to ensure timely replacements and consistent facility upkeep. We truly appreciate your constructive feedback and hope to welcome you back for a more seamless and comfortable stay in the future. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 5.0/5

Keith O. Families - Confirmed reviews ALL

Staff polite,accommodating,and professional. Central location walking distance to travel and transport,and high street

Dear Keith, Thank you for your perfect 10/10 rating and for your feedback about your stay at Aparthotel Adagio London Sutton Point. We’re absolutely delighted to hear that you found our hotel to be great value for money, and that our staff were polite, accommodating, and professional. We’re also thrilled that our central location—within walking distance of transport links and the high street, made your stay so convenient. We look forward to welcoming you back soon for another excellent experience. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 5.0/5

Keelin F. Business - Confirmed reviews ALL

was amazing the staff was amazing and friendly

Dear Keelin, Thank you for your perfect 10/10 rating and for your wonderful feedback. We're absolutely delighted to hear that you had an amazing stay and that our staff made such a positive impression with their friendly service. We'll be sure to share your kind words with our entire team, it's feedback like yours that truly inspires us. We look forward to welcoming you back for another exceptional experience. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 4.5/5

Selvanayagam N. Solo - Confirmed reviews ALL

I stayed two nights at Adagio London Sutton Point and it was easily the best hotel experience I have had staying in London / Greater London. The apartment style hotel was refreshingly modern (new build), in the heart of Sutton and within minutes of the Sutton railway station and access to buses at the entrance. The 24-hour reception was always staffed by friendly and helpful staff. The apartment was a studio, and very spacious, ultra-clean and included a fully equipped kitchen and a combo washer / dryer (the dryer cycle did not work but this was not a major issue for me). The bed was very comfortable, and the bathroom had a handy heated towel rack and a wonderful rain shower. Overall, this was certainly a 4.5 star stay, and will be my aparthotel for future stays.

Dear Selvanayagam, Thank you for your incredibly kind and detailed feedback about your recent stay at Adagio London Sutton Point. We are absolutely delighted to hear that your experience was the best you’ve had in London/Greater London, and we truly appreciate you taking the time to share what made your stay so memorable. It’s wonderful to know that you enjoyed our modern apartment-style setup, convenient location near Sutton station, and the round-the-clock support from our friendly reception team. We’re also thrilled that you found the studio spacious, ultra-clean, and well-equipped—especially the comfortable bed, rain shower, and handy kitchen facilities. We have taken note of your comment about the dryer cycle and will ensure this is checked promptly by our maintenance team. It means the world to us that you consider Adagio your go-to aparthotel for future stays. We can’t wait to welcome you back and provide another 4.5-star experience. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 3.5/5

Refrizal B. Business - Confirmed reviews ALL

I have a problem during check in and check out, we book for 4 night but hotel keep saying 6 night, and Confirmed by my travel agent. It also happened during check out where hotel will charge my company for 6 night.

Dear Refrizal, Thank you for bringing this serious matter to our attention regarding your recent stay at Aparthotel Adagio London Sutton Point. Please accept my sincerest apologies for the significant and repeated error concerning your booking duration. I understand the frustration and inconvenience caused by being told you had a 6-night reservation at check-in and again at check-out, when you had booked and confirmed a 4-night stay with your travel agent. To resolve this immediately, I have personally instructed our front office and accounts team to correct the reservation in our system and ensure your company is only charged for the correct number of nights. We deeply regret this error and the trouble it has caused you and your company. Warm regards, Tomasz Deputy General Manager

Other web-users rate our hotel

  • 178 reviews 9.1/10 Location
  • 264 reviews 8.2/10 Room
  • 222 reviews 7.9/10 Service
  • 7 reviews 5.6/10 WiFi
  • 101 reviews 7.2/10 Cleanliness
  • 42 reviews 7.7/10 Breakfast
  • 37 reviews 6/10 Food

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