ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.3/5 1,072 reviews

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Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,072 reviews

Customer review rating 5.0/5

Emilia K. Families - Confirmed reviews ALL

Had a lovely two night stay, while booking mentioned we were celebrating a birthday and was surprised by balloons and brownies in the room. A lovely surprise

Customer review rating 4.5/5

Neil A. Families - Confirmed reviews ALL

Good location for both Central London and Docklands with good disabled access to Elizabeth line and DLR, with brilliant staff who could not be more helpful … but alas no disabled spaces in car park and exit too narrow too allow my adapted vehicle out easily (i.e. multiple shuffles needed to inch across to exit gate); and our “accessible room" barely lived up to name with furniture needing to be shuffled to get access to wet room and the basin too high for a wheelchair user. The friendly helpful staff made up for the short comings of the building hence a solid 9/10 but just needs a little more thought about the needs of disabled guests.

Customer review rating 5.0/5

Luarna D. Families - Confirmed reviews ALL

Second time we have stayed, ideal location for the excel centre. Easy access to food too

Customer review rating 4.0/5

Iffat B. H. Couples - Confirmed reviews ALL

Over all my experience was good. staffs were friendly and helpful.

Customer review rating 4.5/5

Brian S. Families - Confirmed reviews ALL

The young lady who checked us went above and beyond as i booked the wrong Ibis location (Canary Wharf) but have previously stayed at Excel. She called Canary Wharf to try to get a refund but was unsuccessful. Both locations state "Docklands" in the description so that was very confusing. She booked a room for us immediately at Excel Docklands. I would like Canary Wharf would refund me the pre-paid night since we stayed at Excel. Ibis needs to be more customer friendly - like your employee.

Other web-users rate our hotel

  • 1,144 reviews 9.5/10 Location
  • 1,488 reviews 6.4/10 Room
  • 1,397 reviews 8.9/10 Service
  • 28 reviews 6.2/10 WiFi
  • 693 reviews 6.8/10 Cleanliness
  • 593 reviews 7.6/10 Breakfast
  • 209 reviews 8.2/10 Vibe
  • 7 reviews 8.6/10 Wellness Area

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