ibis London Excel Docklands 3 stars

Name: ibis London ExCel Docklands | Docklands Hotel | Accor Hotels - ALL
Address: 9 Western Gateway, Royal Victoria Dock, LONDON, E16 1AB, GB
Telephone: +442070552300
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,205 reviews

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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

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ibis London Excel Docklands

Vibrant economy hotel, open to everyone

The ibis London ExCel Docklands boasts a prime waterside location, making it an ideal choice for business and leisure stays in the city. London Docklands sits at the heart of Southeast London, close to the O2 Arena and Canary Wharf. Enjoy plenty of transport links and access to Central London when you choose this comfortable and convenient ibis hotel. Hungry. Visit local bars and restaurants, pop into the city centre, or head to our on-site spot for international food and drinks served fresh every day.

When you stay at the ibis London ExCel Docklands, you can walk to the ExCel Convention Centre in just two minutes. And with just four stops to London City Airport, you can enjoy a peaceful night's sleep before or after your flight. Each of our bedrooms features beautiful, high-quality furnishings, including famous ibis Sweet Beds. Power showers, 43-inch TVs, and Wi-Fi help you settle in from the moment you arrive.

Our hotel is perfectly located by the Elisabeth Line Custom House Station which provides a direct line to Heathrow Airport, and Farringdon Station for Train connections to Gatwick Airport and Luton Airport. Ideal for guests visiting on business trips.

Welcome to ibis London ExCeL! We're thrilled to have you stay with us. Whether for business or leisure, enjoy our comfortable rooms, great service, and prime location near ExCeL. Have a fantastic stay, and let us know if we can assist you!

Jacqui McMillan, Hotel Management

Hotel extras

Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf
ibis Sweet Beds in every room
5 minutes' drive to London City Airport
On-site restaurant and bar with 24/7 snacks
Parking just £30.00 for 24 hours

Our accommodation(s)

Room

Brand New , Double SweetRoom by ibis

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View or Park view or River side

See availabilities

Room

Twin room with 2 beds

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Park view or River side

See availabilities

Room

Accessible Double Room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Twin Room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Views: River side
Accessible room

See availabilities

Room

Riverside Premium Double Room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: River side

See availabilities

Room

Riverside Premium Twin Room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Twin bed(s)
Views: River side

See availabilities

Room

Accessible Double Room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Twin Room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Views: River side
Accessible room

See availabilities

Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

+44 20 7055 2300

+44 20 7055 2310

WATERLOO

Railway station

Access: 11.26 km / 7 mi

LONDRES WATERLOO

Railway station

Access: 11.26 km / 7 mi

EXCEL LONDON

Entertainment centre

Access: 100 m / 0.06 mi 1 min walk

Taxi

28.97 € 25 GBP

HARBOUR BRIDGE

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

OLYMPIC PARK

Art and Culture

Access: 3.3 km / 2.05 mi 15 min drive

OLYMPIC PARK

Sports centre

Access: 3.3 km / 2.05 mi

TATE MUSEUM

Museums

Access: 4.83 km / 3 mi

MARITIME MUSEUM GREENWICH

Museums

Access: 4.83 km / 3 mi

TOWER BRIDGE

Historic monument

Access: 5 km / 3.11 mi 10 min drive

Taxi

28.97 € 25 GBP

Art and Culture

Access: 6 km / 3.73 mi 10 min drive

LONDON ZOO

Zoo

Access: 10 km / 6.21 mi 20 min drive

THE ROYAL ALBERT HALL

Opera/symphony/concert hall

Access: 12 km / 7.46 mi 25 min drive

Taxi

40.55 € 35 GBP

BUCKINGHAM PALACE

Historic monument

Access: 12.01 km / 7.46 mi 25 min drive

Taxi

40.55 € 35 GBP
Shuttle

Shuttle on call

RIVER THAMES

River

Access: 1 km / 0.62 mi 5 min walk / 2 min drive

CANARY WHARF

Restaurant and cafe district

Access: 800 m / 0.5 mi

CANARY WHARF

Shopping district

Access: 800 m / 0.5 mi

WESTFIELD STRATFORD

Shopping centre/mall

Access: 3.3 km / 2.05 mi

LAKE SIDE

Shopping district

Access: 8.05 km / 5 mi

LAKE SIDE

Shopping centre/mall

Access: 8.05 km / 5 mi

BLUE WATER

Shopping centre/mall

Access: 9.66 km / 6 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
100% Non Smoking Property

IBIS LONDON EXCEL RESTAURANT

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyones favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 1,205 reviews

Fabrice D. Business - 6/24/2026 Confirmed reviews ALL

Room comfortable and clean, nearby the exhibition center. Very good breakfast. The only negative point was the shower curtain and its track. Some rings are broken because the track is fixed with round screws instead of flat screws and because of this the rings cannot move and people who try to open and close the curtain force it and it breaks. I think a simple change of screws could fix the problem.

Dear Fabrice D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room comfortable and enjoyed our breakfast offerings. However, we regret to learn about the inconvenience you experienced with the shower curtain. Your observation regarding the shower tracks is noted, and we appreciate your suggestion for improvement. We strive to maintain our facilities to the highest standards and your input is invaluable in this process. Thank you once again for sharing your thoughts. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Laetitia K. Business - 6/23/2026 Confirmed reviews ALL

Dear Laetitia K., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location near the ExCel. However, we regret that the size and comfort of the mattress did not meet your expectations. Our pricing reflects the amenities and services we provide, and we understand that value is subjective. Your comments will be shared with our team for future consideration. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Robert N. Families - 6/23/2026 Confirmed reviews ALL

Rachel F. Friends - 6/22/2026 Confirmed reviews ALL

Miryea A. B. Families - 6/22/2026 Confirmed reviews ALL

Dear Miryea A. B., Thank you for your feedback regarding your recent stay. I regret to hear that you encountered issues with the room's condition and odor. We strive to maintain high standards of cleanliness and comfort, and your comments will be reviewed with our team for improvement. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Web-users rating

Other web-users rate our hotel

1,159 reviews 9.5/10 Location
1,561 reviews 6.3/10 Room
1,481 reviews 9/10 Service
27 reviews 5.4/10 WiFi
732 reviews 6.4/10 Cleanliness
628 reviews 7.7/10 Breakfast

72 reviews 9.5/10 Location
147 reviews 6.5/10 Room
134 reviews 8.9/10 Service
73 reviews 7.3/10 Breakfast
66 reviews 6.3/10 Cleanliness

65 reviews 9.5/10 Location
100 reviews 6.9/10 Room
108 reviews 9/10 Service
60 reviews 6.7/10 Cleanliness
41 reviews 7.4/10 Breakfast

65 reviews 9.6/10 Location
105 reviews 6.3/10 Room
115 reviews 9/10 Service
55 reviews 6.7/10 Cleanliness
45 reviews 7.9/10 Breakfast

38 reviews 9.6/10 Location
71 reviews 7/10 Room
62 reviews 9.2/10 Service
35 reviews 6.8/10 Cleanliness
22 reviews 7.8/10 Breakfast
20 reviews 8.1/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

The ibis London Excel Docklands is located at 9 Western Gateway, Royal Victoria Dock, E16 1AB London, United Kingdom. Our hotel is situated in the heart of the Docklands, just a 2 minute walk from the ExCel Convention Centre and close to the O2 Arena. Nearby transport includes the Custom House Station on the Elizabeth Line and on-site private indoor parking is available for an additional charge.

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis London Excel Docklands, check-in is available from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis London Excel Docklands regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.