ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.3/5 1,058 reviews

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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone
Fax +44 20 7055 2310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,058 reviews

TripAdvisor Rating  3.8/5  2,742 reviews

Great location for O2

Customer review rating 4.0/5

Archie M. Couples - Confirmed reviews ALL

Dear Archie M., Thank you for your kind feedback regarding our location and access to the O2. We are delighted to hear that you enjoyed your stay and found our hotel convenient for your travels. Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Perfectly located.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.co.uk/Hotel_Review-g186338-d291617-Reviews-Novotel_London_Excel-London_England.html Thanks again so much and hope you would come back and visit us soon! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Good location, clean and tidy, few things were frustrating

Customer review rating 3.0/5

Tara Business - Confirmed reviews ALL

Dear Tara, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and cleanliness. However, we apologize for the issues you encountered with the kettle and the lack of electrical sockets, as these matters can certainly affect your comfort. Your comments have been noted for our ongoing efforts to improve guest experiences. Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Location is ok for Excel

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and room availability. We understand the importance of spacious accommodations, and your insights will be taken into consideration for future improvements. Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Great location for attending exhibition at Excel

Customer review rating 4.5/5

Ossie B. Business - Confirmed reviews ALL

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.co.uk/Hotel_Review-g186338-d291617-Reviews-Novotel_London_Excel-London_England.html Thanks again so much and hope you would come back and visit us soon! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

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Other web-users rate our hotel

  • 1,007 reviews 9.2/10 Location
  • 1,354 reviews 6.6/10 Room
  • 1,207 reviews 8.7/10 Service
  • 38 reviews 7/10 WiFi
  • 610 reviews 6.9/10 Cleanliness
  • 505 reviews 6.7/10 Breakfast
  • 164 reviews 7.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.