ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.2/5 1,103 reviews

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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone
Fax +44 20 7055 2310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,103 reviews

TripAdvisor Rating  4.0/5  2,674 reviews

Loved my stay

TripAdvisor rating 5.0/5

Emma B TripAdvisor review

Had such a lovely stay, comfortable bed, clean room and great breakfast with loads of options. The staff were so friendly and made me feel very welcome. Special shout to to Sully the legend, so helpful and lovely! Warm vibes, would definitely recommend ☺️

Convenient and efficient

TripAdvisor rating 5.0/5

travelcrazyN_Ireland Couples - TripAdvisor review

Clean quiet room 227 We wanted quick continental breakfast before going to Exel Sultan at breakfast was very helpful and efficient Double bed on small side but we are not massive people Able to open window slightly for fresh air in am Busy breakfast but continually restocking 9am

Clean, comfortable rooms. Good location. Would recommend

TripAdvisor rating 4.0/5

Aimee P Couples - TripAdvisor review

Clean, quiet rooms for a comfortable night's sleep. Good water pressure, nice room space, comfortable bed. Good bar on site. Easy access to trains to get you further into town. Good location. Staff were helpful, could maybe be a little more warm and welcoming, but not hostile.

Hi Aimee P, Thank you so much for taking the time to leave such a thoughtful review! We're delighted to hear that you enjoyed your stay with us and found our rooms clean and comfortable, our location convenient, and our amenities satisfactory. Your feedback regarding our staff's warmth and welcoming demeanor is duly noted, and we'll strive to make improvements in that area. We appreciate your recommendation and hope to welcome you back again soon! Kind regards, Aurelija Revuckaite Guest Experience Manager

Great location and nice helpful staff

Customer review rating 4.5/5

Olivier Business - Confirmed reviews ALL

I felt very welcome in this hotel. I am a regular customer but eahc time, staff tries their best to surpass themselves. Thanks!

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

As always - excellent

Customer review rating 4.5/5

John T. Business - Confirmed reviews ALL

The hotel is well located for my needs and I have always had a great welcome and good stay when I visit. The little additions - bottled water, good coffee, even a cookie last time are great touches that make staying there a bit more of a pleasure

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

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Other web-users rate our hotel

  • 967 reviews 9.2/10 Location
  • 1,357 reviews 6.4/10 Room
  • 1,128 reviews 8.4/10 Service
  • 38 reviews 8.2/10 WiFi
  • 612 reviews 6.7/10 Cleanliness
  • 448 reviews 6.9/10 Breakfast
  • 286 reviews 5.7/10 Value
  • 149 reviews 8.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.