ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.2/5 1,103 reviews

Best price
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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone
Fax +44 20 7055 2310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,103 reviews

TripAdvisor Rating  4.0/5  2,713 reviews

Nice location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

We often stay in this hotel - often get a good price compared to central London, and it is a very short journey on the Elizabeth line into town. Hotel is clean and staff are friendly, and rooms are decent.

Well located for London ExCel Centre

Customer review rating 2.5/5

James Business - Confirmed reviews ALL

Have stayed previously as we were exhibiting at the London ExCel centre in January 2024 so booked again for the another show as it is so conveniently placed. Very expensive (prices a hugely inflated when events are on compared to when not) for very little service as rooms are very basic. Had to wait sometime to check in as short staffed and the gentleman that booked me in kindly swapped my room for a double as I had apparently booked a single and was taking credit for giving me a river view! After getting to my room and un-packing it turns out I had a flat roof view looking over to the other side of the hotel (had to keep curtains closed as can see into other guests rooms and my beds were still made as single although pushed together! I raised this later on and was given a free drink at the bar that I didn't use as the bar was so busy there was nowhere to sit and enjoy it! Breakfast is chaotic and both times I have been I have had to wait for food to come out or cutlery to be washed. Only one coffee machine working that dispenses only one drink at a time so had to queue for that too.

Always good

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Easy , friendly , no fuss

Family trip

TripAdvisor rating 5.0/5

Liam R TripAdvisor review

Stayed for a concert in the O2 Arena. Great hotel with nice decor. Our room wasn't ready but Sully had everything covered at the bar. Great service and very pleasant!! Will definitely come back and stay again. Lots of places to eat nearby also.

Hey A610RMIiamr, Thank you for your lovely feedback about your stay! We're thrilled to hear that you enjoyed your family trip for the concert at the O2 Arena. It’s great to know that Sully provided excellent service while you waited for your room and that you found the hotel decor appealing. We look forward to welcoming you back for another stay soon, and we're glad you found plenty of dining options nearby! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Functional hotel

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Clean, functional hotel located right beside ExCel

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Other web-users rate our hotel

  • 996 reviews 9.2/10 Location
  • 1,343 reviews 6.7/10 Room
  • 1,124 reviews 8.5/10 Service
  • 38 reviews 8.1/10 WiFi
  • 615 reviews 6.8/10 Cleanliness
  • 475 reviews 6.8/10 Breakfast
  • 224 reviews 4.6/10 Food
  • 152 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.