ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.2/5 1,086 reviews

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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone
Fax +44 20 7055 2310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,086 reviews

TripAdvisor Rating  4.0/5  2,726 reviews

Very happy with everything, will be staying at the hotel again

Customer review rating 5.0/5

Lee Solo - Confirmed reviews ALL

Came to London for a weekend of football and sightseeing. It was my second stay at the hotel. I stayed 2 nights this time. Hotel in nice location with good public transport links. Room very comfortable, breakfast very good, staff friendly and helpful.

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

can't complain

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Staff were polite and competent and the cookies left in my room were excellent.

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

First time at this location. Well located for Elizabeth line, but aircraft noise.

Dear Kathryn W., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelija Revuckaite Guest Experience Manager

Nice hotel

Customer review rating 4.5/5

John E. Friends - Confirmed reviews ALL

very modern, all facilites working, nice staff, can't complain

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Amazing welcome !

TripAdvisor rating 5.0/5

Jo J TripAdvisor review

Wonderful warm welcome Particularly from Azzy, extremely friendly and helpful Would definitely recommend and return Hotel is close to the 02 You have to take a 5 minute walk to the cable cars which cost around 6.50 per person It’s then a 5 minute walk to the O2 .

Hey H8874OLjoj, Thank you so much for your kind review! We're thrilled to hear that you had such a warm welcome and that Azzy made a positive impression with their friendliness and helpfulness. We’re also glad our location made your trip to the O2 easy and convenient. We look forward to welcoming you back soon and appreciate your recommendation! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

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Other web-users rate our hotel

  • 1,003 reviews 9.2/10 Location
  • 1,344 reviews 6.6/10 Room
  • 1,139 reviews 8.4/10 Service
  • 39 reviews 7.9/10 WiFi
  • 614 reviews 7.1/10 Cleanliness
  • 474 reviews 7/10 Breakfast
  • 229 reviews 4.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.