ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.2/5 1,118 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,118 reviews

TripAdvisor Rating  4.0/5  2,649 reviews

Good location for the ExCel. Clean and tidy rooms and a lovely welcome from the staff

Customer review rating 5.0/5

A Y. Business - Confirmed reviews ALL

Ideally located for the ExCel. The welcome from the staff was nice and friendly. Room clean and tidy. Breakfast was nice.

Dear Abigail Y., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raihan Ahmed

Very good stay

Customer review rating 5.0/5

Jordan Couples - Confirmed reviews ALL

Staff are very polite and friendly had no issues what so ever definitely stay again

Dear Jordan F., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raihan Ahmed

Excellent stay

TripAdvisor rating 5.0/5

Jason C TripAdvisor review

Excellent hotel, absolutely spotless, everything in the room you could possibly need, breakfast was hot, fresh and plentiful, Staff member Sultan went above and beyond to make our group feel at home, the friendliest most helpful guy you could wish to meet. Always stay there when in London and will continue to.

Careful personal attention which is rare to be found in European hotels

TripAdvisor rating 5.0/5

68niranjanb TripAdvisor review

My name is Niranjan and I am visiting London for the first time for business purpose. At ibis Excel London Docklands I am experiencing careful personal attention at the service desk as well as at the restaurant section. This is contrary to my usual experience in European hotels. At the restaurant, Mr. Sultan, showed exemplary courtesy and offered highly professional service.

Well located

Customer review rating 3.5/5

Jw Business - Confirmed reviews ALL

Very friendly and helpful staff. Food disappointing.

Dear Julie W., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raihan Ahmed

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Other web-users rate our hotel

  • 973 reviews 9.2/10 Location
  • 1,380 reviews 6.4/10 Room
  • 1,152 reviews 8.2/10 Service
  • 38 reviews 8.3/10 WiFi
  • 629 reviews 6.7/10 Cleanliness
  • 457 reviews 6.6/10 Breakfast
  • 287 reviews 5.8/10 Value
  • 152 reviews 7.9/10 Vibe

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