ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.1/5 1,057 reviews

ibis London Excel Docklands - Image 1
ibis London Excel Docklands - Image 2
ibis London Excel Docklands - Image 3
ibis London Excel Docklands - Image 4


ALLSAFE approved hotel

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
United Kingdom

GPS:51.50756, 0.026393

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,057 reviews

TripAdvisor Rating  4.0/5  2,602 reviews

What a surprise

TripAdvisor rating 5.0/5

BelfastMartine Business - TripAdvisor review

Wow!! Not at all what I expected!! Clean a little luxurious with a nespresso machine ! Great shower and comfy beds, good size desk with iron and hairdryer, and will be back. Staff were very helpful and nothing was too much trouble. Food was surprisingly good considering and again minor changes made for you

Well located for DSEI

Customer review rating 2.5/5

Gerry S. Business - Confirmed reviews ALL

Clean room, too hot at night WIFI did not work for two full days, meaning I could not work or access my room without someone from reception letting me in.

Horrendous experience

Customer review rating 0.5/5

Neel D. Business - Confirmed reviews ALL

I stayed for 3 nights @ £1650. But the experience for the first 2 nights were horrendous. The hotel IT system was down for more than 48 hours (before the time I checked in). As a result my room key cards were not working. Everytime I had to be escorted by a staff in to my room and into any common area which needed my key card. Moreover for 2 nights I had no access to WiFi. On one day the room wasn't serviced although I had put in the sign for servicing. The hotel staff were apologetic and very helpful, but sadly the facilities were awful given what was paid for 3 nights of stay.

Some nice staff

TripAdvisor rating 3.0/5

Andrew H TripAdvisor review

Comfy bed & nice powerful shower. Huge thanks to Michael and Megan who were very helpful with my dietary requirements. Particularly to Megan who found a solution when the chef had an attitude problem.

Good Stay

Customer review rating 5.0/5

L Friends - Confirmed reviews ALL

The location was perfect for the Excel. The hotel has a modern hostel vibe about it. The rooms were clean and comfortable. Breakfast was nice and there was a good range. Staff were friendly and fun. Would recommend and would stay again

In partnership with TripAdvisor

Other web-users rate our hotel

  • 891 reviews 9/10 Location
  • 1,326 reviews 6.5/10 Room
  • 1,064 reviews 8.2/10 Service
  • 31 reviews 8.3/10 WiFi
  • 596 reviews 6.8/10 Cleanliness
  • 441 reviews 7/10 Breakfast
  • 283 reviews 5.9/10 Value
  • 164 reviews 8.1/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in London