ibis Edinburgh Centre South Bridge - Royal Mile Hotel 3 stars

Customer review rating 4.4/5 11,976 reviews

ALLSAFE approved hotel

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ibis Edinburgh Centre South Bridge - Royal Mile
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+ 9 Services

Hotel extras

  • ALLSAFE Bureau Veritas certified hotel

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Copy/print service available Paying

Hotel location

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN edinburgh
united kingdom

Tel: +441312920000

Fax: (+44)131/2920001

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :  35 SOUTH BRIDGE

  • By plane

    EDINBURGH AIRPORT At 14.4km / 8.95 miles

  • By train

    WAVERLEY STATION At 0.4km / 0.25 miles

GPS :55.948617, -3.186982

Our accommodation(s)

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

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BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

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Our guest reviews for
ibis Edinburgh Centre South Bridge - Royal Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,976 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,342 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good but lots of room for improvement

Customer review rating 3.5/5

Carole P. Friends - 24/07/2021 Confirmed reviews ALL

Lovely clean twin room, five coat hangers were provided which is not enough for two women! Kettle provided but no plug socket situated near it so had to move it to a narrow shelf where phones were plugged in which I didn’t think was particularly well thought out. THE BEDS WERE HORRENDOUS! They were the hardest beds I’ve ever been unfortunate enough to sleep on. There was a thin mattress topper on each bed but I can only compare it to camping on a roll mat on the floor. For this reason alone I wouldn’t go back to this hotel. Rooms weren’t cleaned due to COVID-19 regulations, which was fine, however some cleaning products in the room would have been nice so we could clean the sink shower and toilet. A hairdryer & Toiletries were provided and were lovely. A good room let down by the concrete slab style beds!

Budget hotel at its best!

Customer review rating 5.0/5

Szue Couples - 24/07/2021 Confirmed reviews ALL

Very helpful staff. Very cheerful and approachable. The room had everything we needed for our short stay and was very clean. Good location with lots of bars etc nearby.

Perfect location, great room

Customer review rating 5.0/5

P. S. Couples - 24/07/2021 Confirmed reviews ALL

We had a very good stay in Edinburgh, all of the team members were top notch with us and we didn't have any problems during check-in/check-out. Just a couple of notes for the room: - The mesh curtain closest to the bathroom had some stain that really looked like blood. - In the sink, there was some pink goo stuck to the basin. - The A/C was very loud and erratic, even trying to control the speed of the fan, sometimes it would just ramp-up very loudly and it would start clicking for, at least, some 5 minutes at a time. - I know this one is more difficult, but a room with only one power outlet in 2021 is borderline unacceptable, worst yet, is far from the bed. Hopefully you guys can check that room out before someone with less understanding stays there. Keep up the amazing job and lets hope for better days for hospitality post-COVID. Cheers!

Customer review rating 3.0/5

Akhil Couples - 24/07/2021 Confirmed reviews ALL

Air conditioner is very noise one in the room.

Good location.

Customer review rating 5.0/5

Michael D. Solo - 24/07/2021 Confirmed reviews ALL

I stayed one night and was going to a football game 22.07.The 2 ladies that booked me in ( one from Bulgaria, not sure where the other was from) were very polite and then one of the ladies printed off my match ticket for me. The staff at breakfast were also exceptional, very polite and helpful.This only comes from a good manager to start with so congrats to who oever that is too.

A great stay, perfect location

Customer review rating 4.5/5

Anonymous Couples - 24/07/2021 Confirmed reviews ALL

We chose the Ibis because the location was perfect for an event we were attending. The staff were charming. The room was spacious and we were grateful for good air conditioning in a spell of unusually warm weather. Overall an excellent stay. Only niggle was tasteless leathery bacon.

Well located but quiet

Customer review rating 3.5/5

Dave Friends - 24/07/2021 Confirmed reviews ALL

Typical Ibis value for money, facilities adequate, no frills, ideal for a short mid-week stay.

Well located

Customer review rating 3.5/5

Gail W. Couples - 24/07/2021 Confirmed reviews ALL

Well situated in the Old Town and on bus routes to visit other areas

Well located for station

Customer review rating 5.0/5

Tricia H. Couples - 24/07/2021 Confirmed reviews ALL

Simple and quick check in, friendly staff. Situated near lots of food outlets and supermarket so really convenient, plus the station is a few minutes walk away. Stayed for two separate nights in the same fortnight. Upgraded to a slightly bigger room second time which was spacious. Simple menu in restaurant. We ordered food to pick up and take to our room. Good quality food. Would stay again if in Edinburgh.

Great location

Customer review rating 4.5/5

Cathy Couples - 24/07/2021 Confirmed reviews ALL

Exactly what we needed. Perfectly located in the Old Town so we were in walking distance of The Castle, Arthur's Seat, The Royal Mile, numerous restaurants and bars. The room was big, clean and comfortable.

Could not ask for anything better

Customer review rating 5.0/5

Mr A. M. K. U. K. T. Couples - 24/07/2021 Confirmed reviews ALL

Your staff do not need any more training in their jobs as they know how guests want to be treated

Great location and friendly staff

Customer review rating 4.5/5

J. Solo - 23/07/2021 Confirmed reviews ALL

Perfect location and great bed Excellent CV proceedures in place

Well located, helpful staff and good value

Customer review rating 4.5/5

Yvonne Solo - 23/07/2021 Confirmed reviews ALL

All positive except for COVID restrictions which prevented housekeeping coming in. Great value, staff very helpful, bar and restaurant area pleasant

Great staff, superb room and very well located!

Customer review rating 4.5/5

Paul R. Couples - 23/07/2021 Confirmed reviews ALL

Despite arriving at around 12.30pm -check in is at 2pm- the woman at reception was very helpful and took all our luggage into a room which allowed us to enjoy Edinburgh luggage free before check in. Rooms very clean, staff always saying hi and the bar downstairs has a great outdoor area which was like heaven in the heat lol! Will definitely be using this hotel again. Thank you to all the staff for a great stay!

Well located

Customer review rating 4.5/5

Susanne Families - 23/07/2021 Confirmed reviews ALL

Great location for visitor attractions. Staff friendly and helpful. Check in/out quick and efficient.

Brilliant staff!

Customer review rating 5.0/5

Darren M. Business - 23/07/2021 Confirmed reviews ALL

From the moment we entered the hotel , the staff experience was exceptional. Great reception staff and efficient check in. We dined in the bar restaurant and we’re looked after very well by a wonderful lady called Christina. Well done to the ndd as bsgdmdng and staff of this hotel and thank you!.

Fantastic Stay

TripAdvisor rating 5.0/5

uist11 18/07/2021 TripAdvisor review

What a fantastic find this hotel was. The staff are excellent, probably the best we have come across. The rooms are clean and spacious and there is an excellent bar and breakfast area with an outside patio. The hotels position couldn’t be any better, 2 minute walk to the Royal Mile/High St and 2 minutes to National Museum, less than 10 minutes to Grassmarket. Have stayed twice in the last month, would happily go back tomorrow if I could.

Great Location with a View

TripAdvisor rating 5.0/5

Pamela T 16/02/2020 TripAdvisor review

Great Location with a view of Arthur's Seat from my room. Hotel Staff was welcoming and helpful making trip a success. Enjoyed all the amenities and even found the wonderfully placed tables on bridge access to rooms that provided for a good place to picnic and watch people make their way around city, great view up to Hunter's Square and the Royal Mile.

Dear Pamela, Thank you for taking the time to give us your feedback about your stay at our hotel.Our locations is definitely one of the things we are very proud about. We are so lucky to have a property in the heart of Edinburgh and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. He hope to see you soon ! Kind regards, Katerina

Comfortable and handy

TripAdvisor rating 4.0/5

Angela C 24/01/2020 TripAdvisor review

This hotel is very well situated and easy to find. The reception staff are incredibly welcoming and helpful. The rooms are clean and adequate. The breakfasts are very good and there is a comfortable bar to sit in and have a drink.

Thank you so much about your feedback regarding your stay in Ibis Edinburgh Centre South Bridge. It is always a pleasure to hear nice comments and know that or guest had a great stay with us. I will let my colleague knows about your nice feedback regarding the staff, cleanness breakfast and bar area. They will more than happy to know about that. We wish to welcome you again in the hotel, Best regards, Elena Front Office Team Member

Good rooms but traffic noise

TripAdvisor rating 4.0/5

Graeme347 Family - 17/01/2020 TripAdvisor review

The hotel is well located and this is it's strength and perhaps weakness. The room had was very good - a spacious top floor double which had plenty of light and fairly good blackout blinds. The welcome was excellent and the hotel facilities were also of a good standard for this level of hotel. The downside: traffic & people noise (external) during the night. Obviously the hotel isn't responsible for this, but they told us at least twice that it ha recently had double glazing installed to address this. Well the level of double glazing isn't really good enough. We've stayed at other city hotels were external noise has been greatly reduced. You are only affected if you are a light sleeper and other hotels may not be any better. Overall at a stay of £50 per room per night it is hard to quibble about value for money here.

Hello Graeme347, Thanks very much for taking the time to leave a review of your stay with us, we really appreciate this. I am very pleased hat you received a warm welcome, a great spacious room and that you enjoyed the hotel amenities during your stay. The comments you have made regarding our location I believe to be true our location can be the biggest draw but not without its set backs. Some people may enjoy the liveliness of this bustling city while others not so much, I do apologies that it caused you to enjoy your stay less than what we would have wanted, I do hope however that it will not deter you from a follow up visit. Thanks once again, Stacey and the ibis team,.

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