ibis Edinburgh Centre South Bridge - Royal Mile Hotel 3 stars

Staff were all super helpful and friendly! Ideal spot and great food and drinks! Very happy!

Thank you for your attention during our stay. Was a pleasure to seeing you again during the hard situation that we have today with the pandemic. Hope to see you soon.

Very welcoming and friendly staff, comfy beds and a good night sleep. Lovely food in the restaurant but limited menu. This was our 2nd attempt at a weekend stay in Edinburgh due to lock down measures. Guess what happened this time....Scottish government decided to shut bars and restaurants again, which put a dampener on our visit. However we could not fault the staff or the hotel who did all they could for our comfort. We might even try a 3rd time when this is all back to normal.

The hotel was well managed, they had a 1 way system in reception and hand sanitizer available. The team were friendly.

Value for money friendly hotel in a central location. The room was smaller than expected and the beds were not full size singles , OK for two woman on a girlie weekend but larger men might struggle for comfort. Good shower and large fluffy bath towels. All in all good value for whatever paid.

Firstly, I had to change my booking multiple times due to multiple changes in my flight schedules (cancellations due to covid). However, the administration at your hotel made it so easy for me. Initially there was an issue with my room and I was offered another room. It was a hassle to move my stuff as I was not travelling light. Nevertheless, the whole stay made it all very pleasant. I was able to extend my stay easily as well. The staff always tried to help me out even if they had to go out of their way. They were always present to help out and I really want to mention this that it is not easy due to covid but they always greeted happily. The only issue I faced was that the room service was not great. Even after the cleaning the floor of my room was very dusty. I even brought this up but it was the same. The helper lady was very nice but not sure if there is some lacking in the service.

Staff were lovely and left my daughter a handmade birthday card and some Edinburgh rock in the room!

Good check-in quick and easy....room felt used although had been cleaned. No extra pillows in room, breakfast cold options only. Been to other places with hot options to order. Room was bright no windows to open however made it feel stuffy. Would return once breakfast fixed.

I was really disappointed when we arrived at the hotel, it really wasn’t what I expected for the cost. We booked for March and because of lockdown had to rearrange at considerable cost, both the hotel and the flights. Myself and my husband have come to Edinburgh almost every year for the last 15 years for the Fringe festival, so we saw this as an opportunity to see the ‘real Edinburgh’. The room we were allocated had blood stains on the mattress topper so we were moved to another room. I definitely would not recommend this hotel to any friends or family.

Location was amazing, but I can’t say my room was very clean even with all of what’s happening due to Covid. No one even cleaned our room after 3days, we we been told at the reception maybe that’s even better consider women who was cleaning other rooms wasn’t even wearing face shield or face mask!

Very friendly staff, clean room with everything you need.

Excellent location, good covid measures at breakfast, very comfortable sleep and clean room.

Had a great nights sleep, bed was comfy, room was clean and the staff were friendly.

iv stayed here a few times find it very good for my needs friendly staff

Great hotel and staff