ibis Edinburgh Centre South Bridge - Royal Mile 3 stars

Customer review rating (ALL Rating) 4.3/5 1,698 reviews

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ibis Edinburgh Centre South Bridge - Royal Mile - Image 1
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77 South Bridge, EH1 1HN EDINBURGH, United Kingdom

Description

Hotel extras

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

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Hotel location

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN EDINBURGH
United Kingdom

GPS:55.948617, -3.186982

Telephone
Fax +44 131 292 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,698 reviews

TripAdvisor Rating  4.0/5  3,626 reviews

"If you book Ibis Styles, you get Ibis Styles."

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Everything was fine. Get an upgrade for our room.

Dear guest, We are delighted to hear that you had a pleasant stay with us at ibis Edinburgh Centre South Bridge - Royal Mile. We are glad you enjoyed your room upgrade. Thank you for choosing to stay with us. We look forward to welcoming you back. Best regards, Kacper ibis Edinburgh Centre South Bridge - Royal Mile.

Aggressively Spartan and Minimalist Rooms

TripAdvisor rating 3.0/5

EEBaker TripAdvisor review

The Ibis is an "economy" hotel that uses it's prime location close to the train station and the Royal Mile to command much higher prices than the hotel is generally worth. The design of the hotel is aggressively spartan and minimalist. It definitely feels like a budget hotel, almost a youth hostel experience, or maybe a hospital room, while commanding 200+ GBP per night. Judging by the Ibis, supply and demand for hotel rooms in the popular areas of Edinburgh are definitely a bit out of whack. The most lasting impression of the rooms at the Ibis are modular bathrooms that are clearly mass-produced in a factory and then just dropped into a corner of the guest room. They look and feel like something you would have in your cabin on a budget cruise line. Did it get the job done? Yes. Did we sleep well? Yes. Did we enjoy our stay? Meh.

This place is a NIGHTMARE.

TripAdvisor rating 1.0/5

Janis S TripAdvisor review

This place is a NIGHTMARE. Believe or not I like writing good reviews. And I wish I could write a good one for this hotel. First of all this was the most expensive hotel we stayed in on our whole 24 day trip. And we stayed in very nice properties in London, Belfast and Dublin. We are so perplexed why IBIS gets away with charging this much for sooooooo little! We only got one bath towel and two hand towels and no wash cloths. Which I guess is a thing in the UK re: wash cloths. Anyway, we begged for another towel. I have seen bathrooms bigger on sailboats. We barely could roll our luggage around the bed. And we had a corner room! BUT the reason this place can NOT be recommended is that we had a FIRE ALARM go off at 4 AM. I do not blame them for that part, things happen and they felt it was a technical glitch. What I do blame them for was their absolute inability to take care of this 9 story hotel during a potential fire. They do not have phones in the rooms and they do not have a PA system to help the guests know whats going on in a situation like this. I mean we know how to respond to a fire alarm. And a lot of people did respond in an orderly fashion. And then we stood outside in the Edinburgh night waiting and waiting and waiting. Finally went back up to our room like sheep. Never hearing the all clear but too sleepy to argue. The following morning no attempt was made to explain what happened. The only good thing I can say is their breakfast buffet was good but very crowded. WE couldn't even eat at a table one morning. This place take BIG bus tours so maybe that is why individuals pay too much. Stay somewhere else. I wouldn't do any of the IBIS properties in Edinburgh.

Not a 4 star hotel

Customer review rating 1.0/5

Hannah F. Couples - Confirmed reviews ALL

We were told this was a 4 star hotel, we felt like we were in a hostel / dorm room. The bathroom is extremely small with no ventilation it felt like we were on a boat bathroom, no phone, safe or fridge in the room, no washcloths. Only thing good about this hotel is the location

Dear Hannah F., We are disappointed to hear that your experience did not meet your expectations. We appreciate your feedback regarding the room amenities and size. Please note that our hotel is in fact a 3 star hotel and apologies that you were misinformed by your agent. Your comments are valuable to us, and we will take them into consideration for future improvements. We are glad to hear that you enjoyed the hotel's location. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, Zoe - Front Office Supervisor ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 2.0/5

Tim B. Business - Confirmed reviews ALL

Unfortunately my room No 340 was located close to a club or bar & there was loud music until 1.30am which prevented me from sleeping.

Dear Tim B., We regret to hear that your stay was not satisfactory with the disturbance from a neighboring establishment. Did you mention this to anyone at reception? We are here 24hr to help with problems like this. We will address this matter internally to ensure a more peaceful stay for our guests. Thank you for sharing your feedback. We hope to be able to welcome you back for a more enjoyable stay in the future. Best regards, Zoe - Front Office Supervisor ibis Edinburgh Centre South Bridge - Royal Mile

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Other web-users rate our hotel

  • 2,817 reviews 9.5/10 Location
  • 2,798 reviews 6/10 Room
  • 2,302 reviews 8.9/10 Service
  • 56 reviews 6.9/10 WiFi
  • 1,596 reviews 4.4/10 Comfort
  • 1,192 reviews 8.4/10 Breakfast
  • 1,119 reviews 7.1/10 Cleanliness
  • 552 reviews 4.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.