ibis Edinburgh Centre South Bridge - Royal Mile

ibis Edinburgh Centre South Bridge - Royal Mile 3 stars

Customer review rating (ALL Rating) 4.3/5 1,999 reviews

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Hotel extras

  • ALLSAFE Bureau Veritas certified hotel

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN EDINBURGH
United Kingdom

GPS:55.948617, -3.186982

Telephone +44 131 292 0000

Fax +44 131 292 0001

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,999 reviews

TripAdvisor Rating  4.0/5  3,492 reviews

Great location staff are excellent

Customer review rating 5.0/5

Liz Families - Confirmed reviews ALL

Lovely hotel,very clean and beds are comfortable. Lovely gesture of bag of scottish tablet on the bed and biscuits that were replenished the next day. Great hotel and location for seeing the sights.

Dear ELIZABETH, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your family next visit will be as pleasant as the previous one. Sincerely, Olga FO Team member

Overnight stay

Customer review rating 4.5/5

Alex F. Couples - Confirmed reviews ALL

Good hotel in good location, room clean, staff helpful and friendly also had meal in restaurant which was also good. Would definitely recommend

Dear ALEX, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement for further service improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Olga FO Team Member

Great location, clean room, booking error let down.

Customer review rating 3.0/5

Jake Couples - Confirmed reviews ALL

A nice welcome to the room including a welcome drink. The receptionist was pleasant and helpful. We had booked bed & breakfast and had the email, this wasn’t not on the Ibis system therefore they would not honour the booking, very disappointed.

Hello Gerard, I hope you are well. Thank you so much for leaving feedback for your recent stay at our Ibis Hotel! We will pass on your kind comments and concerns. I am extremely sorry about the miscommunication! Let me explain what has happened. As Diamond Accor member you receive free breakfast on the weekends so it was not displayed on your reservation but your account status was. I will be sure to inform all of our new reception and breakfast staff of this fact so it will never happen to you again. Here at the Ibis Hotel South Bridge we strive to have the best customer service so next time that you stay with us, please do not hesitate to pass by our 24 hour reception desk at any time as we are happy to serve you 24 hours long! We all look forward to welcoming you to our hotel and our lovely city of Edinburgh soon! All the best, Andrea

Very convenient location. Really friendly staff

Customer review rating 5.0/5

Jm Couples - Confirmed reviews ALL

The room was comfortable and adequate for a two night stay. Good choice of breakfast and all the staff were really friendly.

Dear J., We very much appreciate your comments regarding your stay at the Ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement and inspiration to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon again in Ibis Edinburgh Centre South Bridge. Sincerely, Olga FO Team Member

Great location

Customer review rating 5.0/5

Maria D. Couples - Confirmed reviews ALL

The staff were excellent. They were extremely helpful and always smiling, made our stay very enjoyable. The late checkout and luggage storage also improved our stay. We will definitely stay here again.

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Other web-users rate our hotel

  • 2,739 reviews 9.6/10 Location
  • 3,029 reviews 6.4/10 Room
  • 2,449 reviews 8.7/10 Service
  • 83 reviews 6.5/10 WiFi
  • 1,493 reviews 6.8/10 Cleanliness
  • 1,327 reviews 8.7/10 Breakfast

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