ibis Edinburgh Centre South Bridge - Royal Mile 3 stars

Customer review rating (ALL Rating) 4.3/5 1,841 reviews

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77 South Bridge, EH1 1HN EDINBURGH, United Kingdom

Description

Hotel extras

  • The hotel offers convenient access to public transportation.

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

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Hotel location

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN EDINBURGH
United Kingdom

GPS:55.948617, -3.186982

Telephone
Fax +44 131 292 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,841 reviews

Customer review rating 1.5/5

Helen T. Solo - Confirmed reviews ALL

I was very disappointed this was not up to my previous ibis hotel stays. I found the room very very basic, no fridge, very poor ill fitting curtains and blinds let in the light, very unusable plug locations, very poor lighting as well. The bedding was really ill fitting and kept coming off the mattress. The bathroom plumbing was so loud and there was a bad smell when the water was run in the sink, the shower gel dispenser was broken. I was there for the marathon festival but due to the noise from I assume a local night club (don’t think this was technically in the hotel) it was impossible to sleep until 3 am on the night before the race due to the beat from the music. This was so detrimental to race prep and impacted my entire experience. Even on the day of the race that had an 8 am start the breakfast was from 6 am was only limited menu and due to how most of the runners I spoke to that were staying ( due to the excellent location to the start line ) it was felt this was really unhelpful and I felt that as this was a one off event and so many guests were involved, they could have offered a full menu and an slightly earlier breakfast sitting. The food was good but the coffee machine and cold drink machine both had faults during my 3 night stay. The staff however were all lovely. I have stayed at ibis hotels before and was sorry to find this one to be not the standard I was hoping for.

Dear Helen, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely regret to hear that your experience did not meet the standards you have come to expect from ibis hotels, particularly during such a significant event as the marathon festival. We appreciate your comments regarding the room amenities and the issues you encountered with the curtains, bedding, and bathroom facilities. Our aim is to provide a comfortable stay, and we take all comments seriously as they help us identify areas for improvement. It is unfortunate that the noise from the nearby nightlife impacted your stay. By any chance did you report any of these issues to our 24/7 reception team? Our friendly reception is always here and happy to assist with any issues encountered, and in the future we'd appreciate being given the opportunity to rectify any issues. We are surprised to hear your comments regarding our breakfast. We take great pride in its quality and variety, and we're surprised to hear that it did not fully meet your expectations. Lastly, we are pleased to hear that you found our staff to be welcoming and attentive. They are a vital part of our commitment to guest satisfaction, and we will ensure your kind words are passed on to them. Thank you once again for your valuable insights. We hope you will consider giving us another opportunity in the future. Warm regards, Myrto Front Office Supervisor

Customer review rating 5.0/5

Leanne A. Friends - Confirmed reviews ALL

No issues with room. Excellent location right next to the royal mile. All staff friendly. Will definitely stay again

Dear Leanne A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient, and that you enjoyed the cleanliness and comfort of your room. It is also gratifying to know that our team made a positive impression during your visit. We look forward to welcoming you back on your next trip to Edinburgh. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Shirley C. Couples - Confirmed reviews ALL

Great location, walkable distance to tourist attractions, clean, comfortable

Dear Shirley C., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and appreciated our prime location near Waverly Station, as well as the cleanliness of our facilities. It is gratifying to know that you enjoyed easy access to local attractions. We hope to welcome you back in the future for another pleasant experience. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Robert M. Friends - Confirmed reviews ALL

This hotel was located within easy walking distance to the Royal Mile, Edinburgh Castle, Hollyrood Palace, and many other sites. The hotel was clean and beds were comfortable. Employees were all polite and helpful. If we ever return to the area we will definitely stay here again.

Dear Robert M., Thank you for your kind words regarding your recent stay with us at ibis Edinburgh Centre South Bridge - Royal Mile. We are delighted to hear that you appreciated our prime location and found our accommodations to be clean and comfortable. It is rewarding to know that our team provided you with polite and helpful service. We look forward to welcoming you back during your next visit to Edinburgh. best regards, Gary Front Office Team ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Lan W. Couples - Confirmed reviews ALL

nice place to stay, close to everything to Royal Mile and major attractions as well as railway station.

Dear Lan W., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that you enjoyed a comfortable experience. Our proximity to the Royal Mile and major attractions is indeed a highlight for many of our guests, and we strive to provide a welcoming atmosphere for all. We hope to welcome you back in the future for another enjoyable stay. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Other web-users rate our hotel

  • 3,191 reviews 9.7/10 Location
  • 3,248 reviews 5.8/10 Room
  • 2,744 reviews 9.2/10 Service
  • 45 reviews 6.3/10 WiFi
  • 1,796 reviews 4.6/10 Comfort
  • 1,383 reviews 8.3/10 Breakfast
  • 1,287 reviews 6.8/10 Cleanliness
  • 605 reviews 5.7/10 Value

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