ibis Edinburgh Centre South Bridge - Royal Mile 3 stars

Customer review rating (ALL Rating) 4.3/5 1,593 reviews

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ibis Edinburgh Centre South Bridge - Royal Mile - Image 1
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77 South Bridge, EH1 1HN EDINBURGH, United Kingdom

Description

Hotel extras

  • The hotel offers convenient access to public transportation.

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

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Hotel location

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN EDINBURGH
United Kingdom

GPS:55.948617, -3.186982

Telephone
Fax +44 131 292 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,593 reviews

TripAdvisor Rating  4.1/5  3,716 reviews

Customer review rating 5.0/5

Veronica Solo - Confirmed reviews ALL

Everything involved with checking in went swimmingly! Front desk staff was polite, helpful, and personable and this went for restaurant staff and cleaning staff as well. I was immediately informed on how to access the wifi network, and I experienced no drops in speed compared to my own mobile network during my entire stay. The room was spacious, clean, and mine also came with a couch, table, desk and chairs. The bed and bathroom more than met requirements; only thing I missed were maybe a few more hooks in the bathroom. I requested and got a really quiet room in the back (had heard the front could get loud as it's on the busy main street). Slept like a dead log every night! Breakfast was pretty good for a hotel breakfast. Appreciated the hash browns and haggis for the warm breakfast bit. Location was excellent; everything was within 30 minutes of slow walking, which is great for someone with mild mobility issues. I will say the path to the rooms in the back are not dampened so if you wear heavy boots like I do, you WILL be loud no matter how slow and softly you try to tread. Checking out was also a breeze. I inquired about a later check out and the staff was more than happy to see if it was feasible. It was, thankfully, but had it not been possible, I could've left my suitcase in their luggage storage until I had to leave. Definitely recommend staying here and will probably do so again next time I'm visiting Edinburgh.

Dear Veronica, Thank you for taking the time to share your feedback for your recent stay. We are delighted to hear that your check-in process was smooth and that our front desk, restaurant, and cleaning staff contributed to a pleasant stay. Your kind words will certainly be passed along to the team, as they strive to provide excellent service to all our guests. It is wonderful to know that you found your room to be spacious and clean, equipped with the necessary amenities for a comfortable stay. We appreciate your feedback regarding the need for additional hooks in the bathroom, as we continuously seek ways to enhance the guest experience and your input is invaluable. We are also pleased to hear that you enjoyed the quiet room you requested, which allowed you to rest well during your visit. We are glad that our breakfast offerings met your expectations, and we appreciate your specific mention of the hash browns and haggis, which are indeed popular choices. Lastly, we are pleased to hear that your check-out experience was efficient, and that our luggage storage option provided you with flexibility. Thank you for recommending our hotel and we look forward to welcoming you back on your next visit to Edinburgh. Warm regards, Myrto Front Office Supervisor

Customer review rating 5.0/5

James M. Couples - Confirmed reviews ALL

Satisfied

Dear James M., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with our location, which is indeed a highlight for many of our guests. Our team strives to provide an excellent experience, and your acknowledgment of this is greatly appreciated. We look forward to welcoming you back in the future. Best regards, John - Front Office ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Tanya S. Families - Confirmed reviews ALL

Long weekend break with family to explore Edinburgh

Dear Tanya, Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you found great value in your experience and appreciated our convenient location. It is our pleasure to provide a welcoming environment for families exploring the beautiful city of Edinburgh. We hope to welcome you and your family back in the future for another memorable stay. Warm regards, Myrto Front Office Supervisor

Customer review rating 3.5/5

Glenn C. Couples - Confirmed reviews ALL

The hotel and staff were lovely. There was no normal teabags in the room other than herbal tea so I bought my own. The rooms were really noisy, we could hear other guests urinating and as there are no proper handles on the bathroom doors they had to be be slammed shut. Also I was disappointed with the lack of plug sockets in the room, even with the extension lead. I had medical equipment that had to be plugged in and it wouldn’t fit cos of the lack of sockets

Dear Glenn C., Thank you for taking the time to share your feedback regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We are pleased to hear that you found our hotel and staff to be lovely. Your comments regarding the noise levels in the rooms are noted, and we understand how disruptive this can be. We strive to maintain a comfortable environment for all our guests, and your insights will be invaluable as we evaluate our sound insulation measures. Additionally, we appreciate your feedback about the bathroom door and the lack of plug sockets. We recognize how important it is for our guests to have adequate facilities, especially when accommodating medical equipment. We also regret that the selection of tea options did not meet your expectations. While we offer a variety of beverages, we aim to ensure that all guests have what they need for a pleasant stay. Thank you once again for your constructive comments. We hope you will consider staying with us again in the future. Best regards, John - Front Office ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Rachel V. Friends - Confirmed reviews ALL

Great customer service from the team there. Thanks

Dear Rachel V., Thank you for your kind words regarding our customer service. We take great pride in ensuring that our guests receive the highest level of service, and it is gratifying to know that our team met your expectations. Your feedback is greatly appreciated and will be shared with our staff. We would love to welcome you back for another great experience! Best regards, Elizabeth - FO Team Member ibis Edinburgh Centre South Bridge - Royal Mile

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Other web-users rate our hotel

  • 3,168 reviews 9.6/10 Location
  • 3,251 reviews 5.8/10 Room
  • 2,627 reviews 9.1/10 Service
  • 47 reviews 6.8/10 WiFi
  • 1,830 reviews 4.7/10 Comfort
  • 1,331 reviews 8.4/10 Breakfast
  • 1,279 reviews 6.9/10 Cleanliness
  • 613 reviews 5.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.