Customer review rating 4.4/5 11,527 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel
297 modern guest rooms with innovative and comfortable beds
In central London with easy access to tourist attractions
Facilities for disabled access
Pet friendly accommodation
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
Double room with 1 double bed
Twin room with 2 beds
Family room with 1 double bed + sofa bed
City View room with Double bed
Subject to availability
100% genuine reviews from our guestsFind out more
Great staff and room was nice
Anonymous Business - 14/09/2021 Confirmed reviews ALL
Staff were so lovely and the pizza they made me at 12am was amazing, really appreciated their attitude and helpfulness throughout. Room was fine however there were a couple issues, one of the bathroom lights flickered non stop whenever it was turned on. Also T.V wouldn't turn off properly, was like a black back lit screen opposite the bed all night whilst trying to sleep which wasn't ideal. Both minimal issues though, still enjoyed myself.
Excellent location and very clean
Wayne H. Families - 13/09/2021 Confirmed reviews ALL
Staff very nice and helpful . Rooms very clean although we didn’t find the bed and pillows as comfortable as we would like them to be. The location was excellent for getting to where we wanted to go in London.
David Couples - 13/09/2021 Confirmed reviews ALL
All very good. When we firsb arrived we received a very warm and professional greeting by a chap at the reception.
All round excellence
Richard H. Couples - 12/09/2021 Confirmed reviews ALL
As always, the staff were all excellent. The room (we were given one of the newly fitted out rooms to try) was a big improvement on the old style, the fit out gave more space to store things such as a suitcase, and the decor is more contemporary. My wife summed it up when she said that it was a room that she would be happy to spend some time relaxing in, rather than just somewhere to sleep at night. The hotel has a good attitude to the covid situation and everywhere was spotless and felt very safe. Of course, there are luxury hotels out there, but you get what you pay for and this hotel punches well above it's weight with regards to what you get for what you pay to stay there. Thanks for another lovely stay!
Julie Couples - 12/09/2021 Confirmed reviews ALL
Better than expected for a budget hotel, clean modern and comfortable
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