ibis London Blackfriars

Hotel was comfortable and modern, room facilities were excellent.

Stayed here for 4 nights with my teenage daughter while we were sightseeing in London and I regretted it. Paid £671 and I expected more from this hotel than we got. Check in was fine the young lady at reception was pleasant, room was ok but once we unpacked we headed out, as I passed reception I thought I'd ask how to book for breakfast in the morning she told me there was no need just attend. Me and my daughter went down in the morning and was met by a very rude male staff member (not sure of his name wearing a red shirt) he said you can't have breakfast if you haven't booked, I explained about the discussion I had yesterday and he just said 'have it out with reception then'. He was that rude we had to trek miles to have breakfast else where every morning it ruined our stay, all he had to say to make it right was 'so sorry, you did need to book, apologies you were given wrong information by staff, please feel free to book for tomorrow morning' but he didn't. Avoid this hotel and stay somewhere with nice friendly inviting staff its important.

Location was great, central and easy access to all the main places to visit. The breakfast is nice, good selection on offer. Rooms are a bit dated, but clean and provide everything you need.

Great location beside the underground and walking distance to borough market, St Paul's, the shard etc.o

Nice and clean hotel just in 2 min walking distance from Blackfriars metro station.