ibis London Blackfriars Hotel 3 stars

Pleasant receptionist, clean quiet room and late check out made it perfect.

Efficient friendly service. Clean rooms even had an iron & ironing board. Comfortable beds.

The check in guy was lovely and very friendly. We felt at ease and had a lovely conversation. Felt like we were staying with friends

Pleasant stay, lovely budget hotel.

Smooth and easy from start to finish. Check-in was simple, the staff were lovely and the breakfast was tasty. :)

Very efficient and helpful service, rooms perfect, quiet stay. Everything we were looking for.

Took ages to check in. Your on line check wasn’t working over the weekend and when I got to the hotel the person at the desk insisted that I hadn’t paid when I had. This went on for over 10 mins before his collegiate pointed out to him on the screen that I had. Considering it was 1am and I just wanted to get to my room this was annoying. He also didn’t even apologise for his lack of training.

Excellent location for access to City. Good value for money for simply designed ergonomic, clean, comfortable hotel rooms with excellent customer service. Our rooms on 12th floor had stunning views, which made this hotel exceptional at this price!

Clean and comfortable. Very helpful staff

Perfect location - poor breakfast. Poor plastic bathroom and poor sound isolation. If anyone talks in a corridor at 04:00 a.m. that makes any sleep impossible.

Efficient and comfortable

Stayed 3 nights and it was excellent. Clean room and comfortable bed. Staff very helpful and friendly.

This hotel was originally booked for June 2020 for attending a match at EURO2020. When the tournament was put back for a year, the booking was cancelled and I was given a voucher for future use. The voucher couldn't be redeemed on the usual booking process so had to be requested in an email. The process of re-booking was fine. The voucher could only be used at this particular hotel. It would have been much better to be able to spend it at other Ibis locations. I've got some value left in the voucher since the cost of the room this year was a lot less than this time last year. I've got until November to use it up. Hotel is in a very good location, 10 minutes walk from Waterloo mainline station or just a minute away from Southwark tube. Room pretty much standard Ibis fare. Breakfast buffet is served by staff instead of you helping yourself. Coffee and toast is brought to your table, so in this respect it is better but only if you go in less busy times.

From the time I stayed to the time I left. I felt like I was one of the IBIS family? Staff were very good and helpful. From the time that I first arrived into my room to find out the toilet wasn't flushing. Went to reception, immediatley, maintanance was on the case and fixed it in no time. Breakfast was good and again staff friendly, to the point that the next 2 breakfasts, the chef knew what i wanted! :) In the bar area, people were very good. Can I do a name check to Vitor, Silvia and Arturo, they made my stay nice and chilled. To the other staff, they were as good to make my stay a good one. Thank you IBIS staff!

(this was an overnight stay) Location is a very short walk from the tube, so it's easy to get to. Front desk staff were helpful & organised, and I had my room key within a couple of minutes of walking in. Layout of the floor I was on was a convoluted set of hallways, but well-signposted, so finding my room wasn't an issue. Room was comfy; Everything worked, everything you'd expect from an Ibis room was there. If you're looking for a high-end hotel experience, you shouldn't be looking at an Ibis. If what you want is a comfortable room, this is a good option.