Customer review rating 4.1/5 3,874 reviews
ALLSAFE approved hotel
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An ALLSAFE Clifton Environmental certified hotel
Breakfast available from 06.00am-10.30am
Free car parking for all our hotel guests
We are close to the city centre, 8 minutes drive to Gunwharf Quay
Free Wifi available at the hotel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
100% genuine reviews from our guestsFind out more
Enjoyed the stay but problems with an individual that resulted in him being removed by police highlighted the need for on site security, on three separate occasions I felt extremely threatened. Room was nice. TV was a waste of space room 301
Ken W. Families - 08/05/2021 Confirmed reviews ALL
Satisfactory, but a pity about the external issues that marred my two day stay, the individual was making a nuisance of himself when I arrived Thursday evening and the matter was not dealt with until late Friday night. I needed to walk my dog around 8.30/9.00pm but couldn’t leave the hotel due to the problems being caused....... had it gone on any longer there would have been another problem in the room courtesy of my dog (Great Dane)!!
Anonymous Families - 03/05/2021 Confirmed reviews ALL
Friendly staff and happy with unlimited coffee . Comfortable bed.
H Business - 03/05/2021 Confirmed reviews ALL
I booked through Acor hotel,I was never told to bring ID when I booked. At reception I was asked for ID,but credit card didn't count. Passport or driving license. I don't carry these documents around with me, this should be made clear when booking. Also people seem to get away with parking in a disabled Space with no badge. This happens every time I visit the hotel. Staff at reception are polite but English is not always great.
Good staff helpful
Peter Business - 02/05/2021 Confirmed reviews ALL
Comfortable affordable hotel experience
Clean and convenient
Natalie Families - 30/04/2021 Confirmed reviews ALL
Not a very warm welcome. Room was clean and bed was comfortable. Good central location. Member of staff who worked on Thursday evening was bloody lovely .
Our most recent 20 reviews
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