ibis budget London Whitechapel - Brick Lane 2 stars

The staff are doing well and are always ready to attend to guests! They are really marvellous!

Seeing as there is another Ibis hotel nearby, it needs to be much clearer which hotel is which. I thought I had booked the other hotel as they both have Brick Lane in their address. Having said that, the hotels only downside was not having tea/coffee making facilities.

rooms were basic but clean. staff very helpful

The room was very cosy, centrally located and had everything I needed. Unfortunately the shower in the first room malfunctioned but I was moved rooms quickly and easily. The young man working that evening who assisted in this could not have been more polite and helpful. He is a real credit to the team.

My only gripe is there's no place in the shower to place soap and shampoo whilst showering.

It was an enjoyable stay for me. The staff were very helpful, the location was perfect for what I want to within the city as it was within walking distance of two tube stations, the room was very clean, the bed was very comfortable and I had a very pleasant experience within the hotel.

Polite & efficient

The room is very basic, but it is a budget hotel and the price reflects that. It was very clean, very comfortable and had an open window which is important to me. Good standard breakfast and what made my stay memorable where the team and how friendly and genuine they all were. I'd go back based on the team of staff operating there.

It was great. The staff was really helpful, room got cleaned every day and thoroughly, we weren’t cold at all. Facilities were clean in general, exactly as it should be. Without getting int too much details, they do their job well, everything was good. A really really big + was the mattress and the bed. Just amazing.

I always stay in this Ibis every time I visit London (at least one per year). Is convenient, clean, modern... I use to stay on a high floor (6th, 7th) with nice views of the city but this was the only time they were not able to offer me and my husband one, and we had to stay on the second floor with no views at all and sharing the floor with some young and noisy students who knock at our room door during one night. That was the only con this time because I like this hotel and I will repeat staying there when in London.

Although the small room required a bit of planning for our morning shower routine, the room was clean and adequate to our needs. The staff was always very friendly, approachable and very helpful.

Really convenient location staff were fantastic especially as we saw them tirelessly helping people affected by the CV . Good value and the rooms were v clean

Location is OK, bed was comfortable and the staff willing to assist.

The hotel is good, well located but the rooms are very tiny. Quality/price it's a very good balance.

Budget Hotel with all the confort you need. Really good value for money. Breakfast included and with plenty of choices. Room was small but new, clean and confortable. I would repeat. Staff was really friendly always willing to help. Common areas are new and a lot of guests use them.