ibis budget London Whitechapel - Brick Lane 2 stars

Customer review rating (ALL Rating) 4.0/5 2,794 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • 5 minute walk to Aldgate East and Whitechapel tube station

  • Unlimited continental buffet breakfast available

  • Old Spitalfields Market is just a ten minute walk away

  • Plenty of restaurants and bars located nearby

Our accommodation(s)

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG LONDON
United Kingdom

GPS:51.517576, -0.06486

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,794 reviews

TripAdvisor Rating  4.0/5  4,260 reviews

Good as a budget hotel

TripAdvisor rating 3.0/5

fscholar TripAdvisor review

We stayed for two nights. In general, the hotel was okay. Room was very small (cosy) and basic with a single bunk bed on top of a double bed. Window faced right at the Islamic Centre. The shower capsule was very small: after taking shower, we had a little bit of water spill. There was only one electric outlet from which we could charge. Not much of bathing amenity other than one single all-in-one shampoo/conditioner/shower gel. The door to the toilet does not have a lock. Hotel was located in the international neighborhood. Not sure if it would be safe at night. We appreciated the proximity to St. Paul Cathedral, Tower Bridge and Tower of London. One thing I liked abou the hotel is the front let us have coffee/tea throughout the stay, although there was an attendant during breakfast who kept checking and telling that we should buy coffee from the vending machine. There was a microwave in the common room which we were able to use. Overall, the staff were very kind and friendly.

Thank you for providing us with your valuable feedback. We’re disappointed to hear that our room wasn’t exactly to your liking. I truly hope you give us another chance soon, so we can share an even more positive experience. Sincerely, Alin Corici - Front Office Manager.

Good hotel but very unprofesional staff

Customer review rating 1.0/5

Patrik H. Families - Confirmed reviews ALL

Good hotel with fantastic location. Staff in the reception very uprofesional! Very rude spanish reception girl. If u need to keep bags after check out for 3h u have to pay for that! I visic 33 country in my life and i never saw that! Really? We pay almost 1000 pounds there and they are still asking for additional 10 pounds? Funny!

Dear Patrik H., I appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please rest assured that we are taking this matter very seriously, and we will be working hard to see that it does not happen. Once again, many thanks for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alin Corici - Front Office Manager.

Good stay

Customer review rating 5.0/5

S. Friends - Confirmed reviews ALL

as it was a budget hotel i was expecting the worst however the hotel room is extremely practical and staff were very friendly. really enjoyed my stay.

Dear VEER S., We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, K M Yasin Arafat Front Office Team Member

Very convenient location; Elizabeth Line from LHR to Whitchapel; next moning bus stop to City in front of hotel.

Customer review rating 5.0/5

Hugh Business - Confirmed reviews ALL

Grateful to Nicoleta at Reception for her assistance.

Dear HUGH P., Happy to hear that you enjoyed the stay at our hotel with all our services . Thank you so much for taking time for the valuable feed back which means a lot to us. We definitely inform Nicoletta about this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaitanya, Reception Team Member

Okay

Customer review rating 2.0/5

Eoghan Families - Confirmed reviews ALL

The room was tiny, flickering bulbs, little to no privacy. The room was tidy and cleaned well bar minor details.

Dear Eoghan O., Thank you for providing us with your valuable feedback. We’re disappointed to hear that our room wasn’t exactly to your liking. I truly hope you give us another chance soon, so we can share an even more positive experience. Sincerely, Alin Corici - Front Office Manager.

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Other web-users rate our hotel

  • 831 reviews 9.1/10 Location
  • 1,217 reviews 5.8/10 Room
  • 837 reviews 8.6/10 Service
  • 17 reviews 8.8/10 WiFi
  • 632 reviews 7.7/10 Cleanliness
  • 501 reviews 6.4/10 Breakfast

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