ibis budget London Whitechapel - Brick Lane 2 stars

Customer review rating (ALL Rating) 4.2/5 3,344 reviews

Best price
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100 Whitechapel Road, E1 1JG LONDON, United Kingdom

Description

Hotel extras

  • Prime Location Near Iconic Landmarks

  • Affordable Comfort Without Compromise

  • Green Key Certificate

  • Vibrant Neighbourhood with Local Culture

  • Reliable High-Speed Wi-Fi & 24/7 Support

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin Nest- Room with 2 single beds

Photo out of - Twin Nest- Room with 2 single beds

The essentials done well. Our new Nest Room comes with comfortable twin beds, a practical bathroom, a flat-screen TV and high-speed Wi-Fi. No frills, what you see is what you get.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

The essentials done well. Our new Nest Room with a generous double bed and a handy pull down single bed for an extra guest, a practical bathroom, a flat-screen TV and high-speed Wi-Fi . No frills, what you see is what you get.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Experience the essentials done well. Enjoy your stay in our Standard Room with a generous double bed, a practical integrated shower and an 21 in flat screen TV. No frills, what you see is what you get.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The essentials done well. A Cocoon room with comfortable twin beds, an open plan shower pod and a separate toilet. There is also a flat-screen TV and high-speed Wi-Fi. No frills, what you see is what you get.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The essentials done well. A Cocoon room with a generous double bed and a bunk bed, an open plan shower pod and a separate toilet. There's also a flat-screen TV and high-speed Wi-Fi. No frills, what you see is what you get.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x2

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG LONDON
United Kingdom

GPS:51.517576, -0.06486

Telephone
Fax +44 20 7655 4621
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 269 rooms
  • 19 rooms for people with reduced mobility
  • 269 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Danish
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Children Additional charge
  • Buffet Additional charge

2 breakfasts

Photo out of - Breakfast

Because great days always start with a good breakfast. Should you prefer, you can now enjoy a take away breakfast.

Children

Because great days always start with a good breakfast. stock up on treats and vitamins!

Buffet

Because great days always start with a good breakfast. stock up on treats and vitamins!

Services

  • Continental
  • Cold breakfast

Because great days always start with a good breakfast. Should you prefer, you can now enjoy a take away breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,344 reviews

Customer review rating 1.5/5

Mariken R. Business - Confirmed reviews ALL

Dear Mariken R., Thank you for sharing your feedback regarding your recent stay at ibis budget London Whitechapel – Brick Lane. We are pleased you found our location convenient, but sincerely apologise that our service did not meet your expectations. We understand your disappointment regarding the room allocation and lack of timely communication. Please be assured that your feedback has been noted and will be shared with the team to help improve our service. We regret that your experience fell short of expectations and appreciate the opportunity to learn from your feedback. Regards, Yasin ibis budget London Whitechapel - Brick Lane

Customer review rating 5.0/5

Richard W. Business - Confirmed reviews ALL

Dear Richard W., Thank you very much for choosing to stay with us at ibis Budget London Whitechapel and for taking the time to share your kind feedback. We are delighted to hear that you found our location convenient and enjoyed a comfortable stay. Your positive comments about our team, particularly Vivian, are greatly appreciated and will certainly be shared with her and the rest of the team. We hope to have the pleasure of welcoming you back on your next visit to London! Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 4.0/5

Andrea Y. Families - Confirmed reviews ALL

Dear Andrea Y., Thank you very much for choosing ibis Budget London Whitechapel and for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location, luggage storage service, and comfortable rooms. However, we sincerely apologise that our breakfast selection and coffee did not meet your expectations. Your comments are valuable to us, and we will share them with our team as we continuously strive to improve our services. We hope to have the pleasure of welcoming you back to ibis Budget London Whitechapel and providing you with a better experience on your next visit to London. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 5.0/5

Patrick M. Business - Confirmed reviews ALL

Dear Patrick M., Thank you very much for choosing to stay with us at ibis Budget London Whitechapel and for taking the time to share your kind feedback. We are delighted to hear that our team's helpful and friendly attitude contributed positively to your experience. Your satisfaction means a great deal to us, and we will continue striving to provide a comfortable and welcoming stay for all our guests. We look forward to welcoming you back on your next visit to London. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 2.0/5

Kaushik S. Business - Confirmed reviews ALL

Dear Kaushik S., Thank you for your candid feedback regarding your recent stay. We regret to learn that you found the accommodations lacking in comfort and aesthetics, as well as the breakfast options not meeting your expectations. Your comments are valuable, and we will consider them while evaluating our services. We strive to provide a satisfactory experience for all our guests and appreciate your insights. Regards, Yasin ibis budget London Whitechapel - Brick Lane

Dear Mariken R., Thank you for sharing your feedback regarding your recent stay at ibis budget London Whitechapel – Brick Lane. We are pleased you found our location convenient, but sincerely apologise that our service did not meet your expectations. We understand your disappointment regarding the room allocation and lack of timely communication. Please be assured that your feedback has been noted and will be shared with the team to help improve our service. We regret that your experience fell short of expectations and appreciate the opportunity to learn from your feedback. Regards, Yasin ibis budget London Whitechapel - Brick Lane

Customer review rating 5.0/5

Richard W. Business - Confirmed reviews ALL

I stay at the ibis Whitechapel often. The staff are very good, special shout out to Vivian in reception. The hotel is clean, beds comfortable and breakfast good.

Dear Richard W., Thank you very much for choosing to stay with us at ibis Budget London Whitechapel and for taking the time to share your kind feedback. We are delighted to hear that you found our location convenient and enjoyed a comfortable stay. Your positive comments about our team, particularly Vivian, are greatly appreciated and will certainly be shared with her and the rest of the team. We hope to have the pleasure of welcoming you back on your next visit to London! Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 4.0/5

Andrea Y. Families - Confirmed reviews ALL

Well located, clean rooms, confortable bed, hot shower and quiet. It was great to have a good night sleeping, being ready for the next day! Possibility to leave the bags after check in, which was really convenient. Only thing that needs improvement was the breakfast. We arrived after 9am and there was missing many things, coffee was not good (better to choose English tee instead).

Dear Andrea Y., Thank you very much for choosing ibis Budget London Whitechapel and for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location, luggage storage service, and comfortable rooms. However, we sincerely apologise that our breakfast selection and coffee did not meet your expectations. Your comments are valuable to us, and we will share them with our team as we continuously strive to improve our services. We hope to have the pleasure of welcoming you back to ibis Budget London Whitechapel and providing you with a better experience on your next visit to London. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 5.0/5

Patrick M. Business - Confirmed reviews ALL

Lovely staff. Very helpful and friendly.

Dear Patrick M., Thank you very much for choosing to stay with us at ibis Budget London Whitechapel and for taking the time to share your kind feedback. We are delighted to hear that our team's helpful and friendly attitude contributed positively to your experience. Your satisfaction means a great deal to us, and we will continue striving to provide a comfortable and welcoming stay for all our guests. We look forward to welcoming you back on your next visit to London. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 2.0/5

Kaushik S. Business - Confirmed reviews ALL

The hotel is quite dated and requires a refurb. The floor is a clinical lino and laminate flooring, room was cold. There are other hotels (even from the same chain) nearby which are better and similar price. The breakfast is just cold food, no cooked breakfast (again, similar priced hotels nearby have better)

Dear Kaushik S., Thank you for your candid feedback regarding your recent stay. We regret to learn that you found the accommodations lacking in comfort and aesthetics, as well as the breakfast options not meeting your expectations. Your comments are valuable, and we will consider them while evaluating our services. We strive to provide a satisfactory experience for all our guests and appreciate your insights. Regards, Yasin ibis budget London Whitechapel - Brick Lane

Customer review rating 5.0/5

Tim B. Couples - Confirmed reviews ALL

We went a weekend to London and stayed at your hotel. Thank you for making us feel so welcome from the second we arrived. We could leave our luggage for free before check-in, rent a kettle for a few pounds and received a full coffee and tea set (thank you, Mei!) and the rooms were cleaned daily and super fresh. 10/10 would stay again!

Dear Tim B., Thank you for your kind review. We are delighted to learn that you enjoyed. It is wonderful to hear that you found the room cleanliness to your satisfaction. Your positive feedback motivates us to continue delivering excellent service. We look forward to welcoming you back on your next visit to London. Goodbye, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 5.0/5

Mary R. Business - Confirmed reviews ALL

I stay here often because it guarantees a warm welcome for lovely staff, has comfortable spotlessly clean rooms and is close to reliable public transport.

Dear Mary R., Thank you for your kind words regarding your stays with us. We are delighted to hear that you appreciate our warm welcome, cleanliness, and convenient location. Your positive feedback encourages our team to maintain high standards. We look forward to welcoming you back soon. Best regards, David

Customer review rating 0.5/5

Alexander O. Families - Confirmed reviews ALL

Stayed before and was ok. This time they put us in awful rooms. No opening windows. Mattresses that felt 100 years old. Literally no space. I’ve stayed at the hotel many times but this was our last time. Won’t be returning. Also the entire hotel feels run down and poorly maintained.

Dear Alexander O., Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not meet your expectations. I will contact you personally by email to discuss your concerns further. We hope to have another opportunity to welcome you back and provide a more satisfying experience. Regards, Yasin IBIS Budget London Whitechapel.

Customer review rating 5.0/5

Sin K. W. Families - Confirmed reviews ALL

We were greeted by Vivian the second we stepped into the reception. Vivian helped us with the check-in process. She was genuinely helpful in explaining the hotel facilities and services available to us in this budget hotel. The check-in process was swift and we were very impressed by the service provided by Vivian. The room is very clean and they do make up rooms every day, which is not very common these days at budge hotels. All in all, we were very impressed and happy with our stay. Will probably come back again the next time we travel to London.

Dear Sin K. W., Thank you for taking the time to share your wonderful experience at ibis budget London Whitechapel - Brick Lane. We are delighted to hear that Vivian provided you with excellent hospitality and that you found her assistance during check-in to be genuinely helpful. It is reassuring to know that you appreciated the cleanliness of your room, as we prioritize maintaining high standards for our guests. We are also pleased that you enjoyed the daily room service, which we strive to offer even in a budget-friendly environment. Your positive feedback is invaluable, and we look forward to welcoming you back during your next visit to London. Goodbye and best wishes, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Telio K. Solo - Confirmed reviews ALL

Easy check in and check out, nice staff and super welcoming The room is okay but you can hear peoples next to you There was a service 24/7 announced for food but is wasn’t provided actually It’s working for what is it a room to sleep but nothing else

Dear Telio K., Thank you for very much for staying with us at ibis Budget London Whitechapel and for your feedback. We’re glad you found our team welcoming and the check-in and check-out process easy. We’re sorry about the noise and that our 24/7 food service was not available as expected. We appreciate your comments and hope to welcome you again in the future. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 4.0/5

Clare M. Families - Confirmed reviews ALL

The hotel is great: location, staff, room (#340) was fine but in need of ventilation. I understand why the windows don't open but this probably explains the slightly musty smell in the room. We did not have the air-con or heating on at all but it could really have really done with some means of getting some air in the room.

Dear Clare M., Thank you very much for staying with us and for taking the time to share your feedback. We’re delighted to hear that you enjoyed our location, found our staff welcoming and were happy with your room overall. We appreciate your comments regarding ventilation and the musty smell, and were sorry this affected your comfort. Your feedback is valuable to us, and we will share it with our team as we continue to improve our guests’ experience. We hope to have the pleasure of welcoming you back again soon. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 5.0/5

Coutts O. Business - Confirmed reviews ALL

Very friendly staff, and claen rooms.

Dear Coutts o., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our staff friendly and the rooms clean, as we strive to provide a comfortable environment for our guests. Goodbye and best regards, David

Customer review rating 4.5/5

Guillermo H. Families - Confirmed reviews ALL

Everyone was really kind to us.

Dear Guillermo H., Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found your experience comfortable and that our team provided you with excellent service. We hope to welcome you back in the future. Goodbye, David

Customer review rating 1.5/5

Rose C. Couples - Confirmed reviews ALL

I wasn't expecting anything luxurious for the price but I was still disappointed. The beds were clean enough, but there were stained marks on the sheets. The single pillow was more decoration than function as it was flat and lumpy and detracted from my sleep rather than added to it. The breakfast is not worth the price at all. The staff were friendly but every single one gave me the impression it was their first week working there and nobody really knew how anything worked. I requested an extra pillow and was told housekeeping would deliver it while I was out, I didn't get my desperately needed extra pillow. A friend also staying asked for a bath mat as signposted in the shower cubicle but the staff looked deeply confused about the request and gave her extra towels. There is no small bin in the bathroom for women to use for sanitary products which is grievous. Put a bin next to the toilet, it is 2026 and women need them. The floors in the room were gritty and had not been vacuumed, it made me feel dirty getting into the bed if I had been barefoot. Overall it is functional I suppose but I didn't have a single enjoyable night's sleep and would avoid in future. It is cheap yes, but it is also a hotel and all I expect is a clean room, decent sleep, and if I'm paying extra for it, a decent breakfast, I didn't get any of these.

Dear Rose C., Thank you for your feedback. We sincerely apologize for the cleanliness issues, lack of comfort, and service shortcomings you experienced. We also appreciate your comments regarding breakfast and room amenities, which will help us improve our services. We regret that we did not meet your expectations. Best regards, Yasin ibis budget London Whitechapel - Brick Lane

Customer review rating 4.0/5

Lisa L. Couples - Confirmed reviews ALL

Room clean Small Not v good value for money paying over £160 per night with basic breakfast Disappointed no water or tea/coffee in room

Dear Lisa l., Thank you for your feedback. We appreciate your comments regarding the cleanliness and soundproofing of your room. We understand your concerns regarding the value and amenities provided. Please know that our offerings are designed to meet budgetary expectations. Regards, Yasin ibis budget London Whitechapel - Brick Lane

Customer review rating 2.0/5

Beth H. Friends - Confirmed reviews ALL

Room was tiny, filthy, and so so dated. No kettle, iron, hairdryer, not even a wardrobe. Not worth 1/4 what I paid. The breakfast was a joke with no hot food, should have just gone to the Subway across the road.

Customer review rating 4.5/5

Mohammedelnaji E. Friends - Confirmed reviews ALL

Good

Dear Mohammedelnaji E., Thank you very much for choosing to stay at ibis Budget London Whitechapel and for taking the time to share your feedback. We are delighted to hear that your overall experience met your expectations and that you enjoyed our breakfast. Please be assured that we take your feedback seriously and will do our best to improve our services. We hope to have the pleasure of welcoming you back in the future. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Franck L. Business - Confirmed reviews ALL

What you can expect from an Ibis budget hotel Very nice staff

Dear Franck L., Thank you for choosing to stay with us at ibis Budget London Whitechapel and for sharing your feedback. We are delighted to know that you found our location convenient and our staff friendly. However, we sincerely apologise that the cleanliness of your room did not meet your expectations. Please be assured that we take your comments seriously and will share your feedback with our housekeeping team to help improve our standards. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Customer review rating 1.0/5

Hari K. Business - Confirmed reviews ALL

Horrific

Dear Hari K., Thank you for choosing to stay with us at ibis budget London Whitechapel and for taking the time to share your feedback. We are truly sorry to learn that your experience was so disappointing. Please accept our sincere apologies that your stay did not meet your expectations or the standards of service we aim to provide. We take your dissatisfaction seriously and regret that we were unable to make your visit a more positive and enjoyable one. Your feedback is important to us, and we would welcome the opportunity to understand your concerns in more detail so that we can address them appropriately. Thank you once again for bringing your experience to our attention. We sincerely hope to have the opportunity to restore your confidence in our hotel and provide you with a much better experience in the future. Kind regards, Swapon Front Office Team Leader ibis budget London Whitechapel

Customer review rating 4.0/5

Ann B. Couples - Confirmed reviews ALL

Was impressed with how comfortable the bed was and how quiet the hotel and area was. Also the shower was very good

Dear Ann B., Thank you very much for choosing to stay with us at ibis Budget London Whitechapel and for taking the time to share your experience. We are delighted to hear that you enjoyed our comfortable beds and quiet atmosphere. It is also wonderful to know that our team made you feel welcome with their warm hospitality. Your kind words mean a great deal to us and motivate us to continue improving our services to ensure an enjoyable stay for all our guests. We look forward to welcoming you back in the future. Best regards, Mei Front desk team ibis budget London Whitechapel - Brick Lane

Other web-users rate our hotel

  • 1,216 reviews 9.4/10 Location
  • 1,632 reviews 6/10 Room
  • 1,322 reviews 8.5/10 Service
  • 27 reviews 9.5/10 WiFi
  • 794 reviews 7.7/10 Cleanliness
  • 628 reviews 5.8/10 Breakfast
  • 509 reviews 8.4/10 Value
  • 183 reviews 5/10 Amenities

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