ibis budget London Whitechapel - Brick Lane 2 stars

Customer review rating (ALL Rating) 4.2/5 3,218 reviews

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100 Whitechapel Road, E1 1JG LONDON, United Kingdom

Description

Hotel extras

  • Prime Location Near Iconic Landmarks

  • Affordable Comfort Without Compromise

  • Green Key Certificate

  • Vibrant Neighbourhood with Local Culture

  • Reliable High-Speed Wi-Fi & 24/7 Support

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin Nest- Room with 2 single beds

Photo out of - Twin Nest- Room with 2 single beds

The essentials done well. Our new Nest Room comes with comfortable twin beds, a practical bathroom, a flat-screen TV and high-speed Wi-Fi. No frills, what you see is what you get.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

The essentials done well. Our new Nest Room with a generous double bed and a handy pull down single bed for an extra guest, a practical bathroom, a flat-screen TV and high-speed Wi-Fi . No frills, what you see is what you get.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Experience the essentials done well. Enjoy your stay in our Standard Room with a generous double bed, a practical integrated shower and an 21 in flat screen TV. No frills, what you see is what you get.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The essentials done well. A Cocoon room with comfortable twin beds, an open plan shower pod and a separate toilet. There is also a flat-screen TV and high-speed Wi-Fi. No frills, what you see is what you get.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The essentials done well. A Cocoon room with a generous double bed and a bunk bed, an open plan shower pod and a separate toilet. There's also a flat-screen TV and high-speed Wi-Fi. No frills, what you see is what you get.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x2

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG LONDON
United Kingdom

GPS:51.517576, -0.06486

Telephone
Fax +44 20 7655 4621

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 269 rooms
  • 19 rooms for people with reduced mobility
  • 269 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Danish
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Children Additional charge
  • Buffet Additional charge

2 breakfasts

Photo out of - Breakfast

Because great days always start with a good breakfast. Should you prefer, you can now enjoy a take away breakfast.

Children

Because great days always start with a good breakfast. stock up on treats and vitamins!

Buffet

Because great days always start with a good breakfast. stock up on treats and vitamins!

Services

  • Continental
  • Cold breakfast

Because great days always start with a good breakfast. Should you prefer, you can now enjoy a take away breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,218 reviews

Customer review rating 3.5/5

Agnes B. Couples - Confirmed reviews ALL

Thank you for sharing your feedback regarding your recent stay. We apologize for the disappointment caused by the unavailability of the advertised food options. We take guest comments seriously and will consider your input as we continually strive to improve our offerings. Goodbye and best wishes, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Chiara S. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found your room comfortable and appreciated the friendliness of our staff. I understand your concerns about the check-in time and the issues with the coffee machine and showerhead. Your comments regarding the pricing have been noted as well. We value your insights as they help us improve our services. Thank you once again for your review. Best regards, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Claudette W. Solo - Confirmed reviews ALL

Thank you for your feedback. We are pleased to hear that our staff provided a quick and friendly welcome. We appreciate your comments regarding the room's condition and will take them into consideration for future improvements. Your experience is valuable to us. Goodbye, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Grace C. Friends - Confirmed reviews ALL

Thank you for taking the time to share your experience. We are pleased to hear that you found our accommodation clean and our staff friendly. We understand that the open shower setup may not be to everyone's preference, particularly when sharing the room. Your feedback is valuable as it helps us to continually assess our facilities. We hope to welcome you back for another stay in the future. Best regards, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 4.5/5

Graham M. Solo - Confirmed reviews ALL

Thank you for your positive feedback. We are pleased to hear that you enjoyed our location, the warm welcome during check-in, and found your room comfortable for your stay. We appreciate your comments on our breakfast selection as well. Best regards, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Thank you for sharing your feedback regarding your recent stay. We apologize for the disappointment caused by the unavailability of the advertised food options. We take guest comments seriously and will consider your input as we continually strive to improve our offerings. Goodbye and best wishes, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Chiara S. Families - Confirmed reviews ALL

The room was comfortable and the staff friendly and helpful, but the 3 PM check in is a little inconvenient, although the 12 check out is hugely appreciated, so in a way it balances itself out. The coffee machine in the common area was broken, which was very inconvenient considering the lack of a kettle in the room, and the showerhead was dripping. Overall a pleasant stay but perhaps a little overpriced for what we got.

Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found your room comfortable and appreciated the friendliness of our staff. I understand your concerns about the check-in time and the issues with the coffee machine and showerhead. Your comments regarding the pricing have been noted as well. We value your insights as they help us improve our services. Thank you once again for your review. Best regards, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Claudette W. Solo - Confirmed reviews ALL

The welcome desk and staff were very good, it was quick and friendly. I did find the room a bit disappointing, room seem tired, but it did not make my stay bad.

Thank you for your feedback. We are pleased to hear that our staff provided a quick and friendly welcome. We appreciate your comments regarding the room's condition and will take them into consideration for future improvements. Your experience is valuable to us. Goodbye, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Grace C. Friends - Confirmed reviews ALL

The only thing I would say is abit odd is the shower was put in the open, I got a double bed with a single bunk bed as me and a friend were going to concert that night so it wasn’t ideal but no big deal for one night everything else was good :)

Thank you for taking the time to share your experience. We are pleased to hear that you found our accommodation clean and our staff friendly. We understand that the open shower setup may not be to everyone's preference, particularly when sharing the room. Your feedback is valuable as it helps us to continually assess our facilities. We hope to welcome you back for another stay in the future. Best regards, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 4.5/5

Graham M. Solo - Confirmed reviews ALL

I had a warm and friendly welcome for check in. The hotel made a good base for a night out in London with good transport links close by. My room great to crash in after a late night. The breakfast in the morning had a reasonable selection.

Thank you for your positive feedback. We are pleased to hear that you enjoyed our location, the warm welcome during check-in, and found your room comfortable for your stay. We appreciate your comments on our breakfast selection as well. Best regards, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 4.0/5

Yu H. F. Friends - Confirmed reviews ALL

Good deal. Check-in staff, staff staying late (a man who just travelled from Spain as he mentioned), and the check-out staff (Vivian) are very kind and helpful. Although the aircon is not working properly at night, the male staff provided good suggestions for us. Overall, we’re satisfied with our stay.

Thank you for your positive feedback regarding your stay. We sincerely appreciate your recognition of our staff's helpfulness. We regret the inconvenience caused by the air conditioning and will ensure your comments are noted for future improvements. Goodbye, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 2.0/5

Audey I. Solo - Confirmed reviews ALL

No effective air conditioning, and the windows only open a tiny amount.

Thank you for sharing your feedback regarding your recent stay. We regret to learn that the temperature in your room did not meet your expectations due to the limitations of the air conditioning and window openings. Your concerns are important to us as we strive to enhance our services. Goodbye and best regards, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Sayima B. Families - Confirmed reviews ALL

very basic accommodation, not far from the tube station, toilet in very small space and shower is within the room , so very little privacy. Breakfast was basic but adequate . Overall Good location and not too expensive.

Thank you for your feedback regarding your recent stay. We appreciate your comments about the accommodation and location. We acknowledge that our facilities may not meet everyone's expectations for privacy and space. Your insights on the breakfast options are also valued, and we hope to welcome you again in the future. Best regards, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 3.0/5

Cevdet U. E. Families - Confirmed reviews ALL

Hotel room is very small. It is very annoying to hear wc voices in the room because the door is not closed properly. The cleaning is not sufficient, we did not like much excep the breakfast.

Thank you for your feedback regarding your recent stay. We acknowledge your concerns about room size, noise levels, and cleaning standards. Your comments are valuable to us, and we will take them into consideration for future improvements. Goodbye, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 4.0/5

Emmett J. Solo - Confirmed reviews ALL

I just needed a bed for the night and chose this hotel for its location and price. It is basic, clean and comfortable as is typical of this particular brand

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and that you appreciated the cleanliness and comfort of our accommodations. We look forward to welcoming you back in the future. Best regards, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Mark D. Couples - Confirmed reviews ALL

In general, the stay was good, the room fine, clean, comfortable and so on. The odd thing was that at check-in (when all we wanted to do was leave bags as we were early), I was asked for photo ID. Not something I'd ever been asked for before and when I asked why, the answer wasn't very convincing. I don't carry photo ID and so we found another way so we could move on but it was frustrating. When we eventually got our room key later that evening, there was no issue.

Thank you for sharing your feedback regarding your recent stay at ibis budget London Whitechapel - Brick Lane. We are pleased to hear that you found your room clean and comfortable, and that you considered it a good value. We sincerely apologize for the inconvenience you experienced during the check-in process. Our policy requires guests to present photo identification for security purposes, and we regret that this was not clearly communicated to you at the time. We appreciate your understanding and patience in finding a solution to store your bags before check-in. Thank you once again for your review. We value your comments and hope to welcome you back in the future. Best regards, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 4.0/5

Keith T. Couples - Confirmed reviews ALL

Hotel is in a good location easy for the tube lines for central London. Modern hotel and good breakfast in the restaurant.

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, modern facilities, and breakfast offerings. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 2.0/5

Juan A. S. L. Families - Confirmed reviews ALL

I wouldn't recommend this hotel, especially if you are traveling with kids, and I wouldn't recommend it at all if you have three children. The rooms are allocated in completely separate wings, and the elevator key card system makes everyday life incredibly difficult. The constant need to take different elevators and trek across separate buildings to move between rooms means that even the simplest aspects of family life, like passing around a forgotten toothbrush, sharing a phone charger, or just getting everyone ready together, become a logistical nightmare. To make matters worse, several personal belongings went missing from our rooms, including t-shirts and mascara. When we reported these losses to the front desk, they claimed to have "checked" and asked around, but they simply told us that nothing was found, and that was the end of it. There was no genuine follow-up, no empathy, and absolutely zero resolution. Housekeeping standards were also extremely poor. The floors were never properly cleaned; the same dust and lint remained in the corners and on the tiles from one day to the next. The bathroom, in particular, was covered in old, stubborn stains that gave the whole room a permanently dirty and neglected feel, regardless of whether they had supposedly "cleaned" it that day. The breakfast buffet was another letdown. The selection was extremely poor with very little variety, and the overall quality was well below standard. On top of that, the coffee machines were broken almost every single morning during our stay, which added to the frustration. All things considered, this hotel was a total disappointment. I strongly advise against staying here if you value safety, convenience for families, or simply a decent breakfast. We will not be returning.

Dear Juan A. S. L., Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Regarding the room locations, we would like to clarify that you had booked different room types, which are located in separate buildings. As the hotel was almost fully booked during your stay, unfortunately, we did not have availability to offer alternative rooms of different types closer together. We understand the inconvenience this caused, especially when travelling with children, and we sincerely regret it. We are also sorry to hear about your concerns regarding the missing belongings, housekeeping, and breakfast service. Your comments have been shared with the relevant departments for review and improvement. We appreciate your feedback and sincerely apologize for the inconveniences experienced during your stay. Best regards, Yasin ibis budget London Whitechapel - Brick Lane

Customer review rating 5.0/5

Felipe R. Friends - Confirmed reviews ALL

Great reception and very helpful, calm staff. Being able to leave our luggage before check-in was extremely convenient since we arrived early. The room was super comfortable and quiet, perfect both for a good night's sleep and for resting in the afternoon. Highly recommended

Dear Felipe, Thank you so much for your feedback! We’re thrilled to hear that you had a positive experience with us at . It's great to know that you enjoyed your stay and that our team made a difference in your visit. Your kind words truly motivate us to continue delivering the best service possible. Also, we are glad to hear that you had a sound sleep during your stay which was very vital for tourists. Thank you once again for your input. We wish you all the best and hope for the opportunity to serve you again. Warm regards, Vivian Reception Team Member IBIS Budget Whitechapel

Customer review rating 3.0/5

Michael H. Families - Confirmed reviews ALL

Very basic hotel, great staff, dated decor, university residence hall feel

Thank you for your feedback. We appreciate your kind words about our staff. We understand that the decor may not meet everyone's preference and are continuously evaluating our facilities for improvement. Your insights are valuable to us. Goodbye, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 4.0/5

Virginia P. Families - Confirmed reviews ALL

Located in a multicultural area, near underground stops, several stores ( coffee shops, supermarket, pubs, restaurants)

Dear Virginia P., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you found our location convenient and that our value met your expectations. We hope to welcome you back in the future for another enjoyable experience. Best regards, David

Customer review rating 0.5/5

Konstantinos M. Friends - Confirmed reviews ALL

How can it be that the window couldn't be opened to let some fresh air in ? An the air-conditioning had on much mold. The room was a tragedy for this amount of money.

Thank you for sharing your concerns regarding your recent stay. We regret that the room did not meet your expectations, particularly regarding the ventilation and air-conditioning. Your feedback is valuable, and we will consider it for future improvements. Please Contact us via H8… for any assistance. Goodbye, Jay ibis budget London Whitechapel - Brick Lane

Customer review rating 4.5/5

Karen S. Families - Confirmed reviews ALL

Basic small room but clean and adequate for our needs. Comfy bed and air conditioning worked well. Good free wifi and staff were pleasant and attentive. Great location, near 2 tube stations and just off Brick Lane.

Dear Karen S., Thank you for your positive feedback. We are pleased to hear that you found value in your stay and appreciated our clean accommodations, comfortable beds, and convenient location. Your kind words about our staff will be shared with the team. Best regards, David

Customer review rating 4.0/5

Jazmin F. Couples - Confirmed reviews ALL

Exactly what we needed, good location not too far from tube station, lifts were a bit slow. We were told the wrong times for breakfast when we checked in as we were there on a weekend but he told us the weekday times. Room was basic but we only needed it for sleeping! Clean room, towels, There was a rip in the duvet cover which didn't bother us but we didn't want to be blamed for it. Hotels doors are locked at night and you can only enter with a keycard which we liked for security

Dear Jazmin F., Thank you for taking the time to share your feedback regarding your stay with us. We are pleased to hear that you appreciated our convenient location and found your room to be clean and suitable for your needs. It is also great to know that our security measures provided you with peace of mind during your visit. We apologize for the confusion regarding breakfast timings and appreciate your understanding of the situation. Your comments about the duvet cover have been noted, and we are grateful that it did not affect your overall experience. We strive to ensure a comfortable stay for all our guests and value your insights. Thank you once again for your review. Best regards, David

Customer review rating 3.0/5

Raphael S. Families - Confirmed reviews ALL

Location Ok. Close to two sub stations. Lively neighborhood. We had a room for three, which turned out to be rather cramped. It was hard to move around with little shelf- and no cupboard space. Biggest disappointment was the shower, which produced so little water that is was hard to wash off the soap. So.. relatively affordable.. fairly uncomfortable.

Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on our location and affordability. However, we regret to learn that the room size did not meet your expectations and that the shower did not provide adequate water pressure. We strive to offer a comfortable experience, and your insights will be reviewed as we continually seek to enhance our services. Thank you once again for your review. Best regards, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Other web-users rate our hotel

  • 1,265 reviews 9.4/10 Location
  • 1,667 reviews 6.2/10 Room
  • 1,342 reviews 8.4/10 Service
  • 24 reviews 9.8/10 WiFi
  • 813 reviews 7.8/10 Cleanliness
  • 644 reviews 5.6/10 Breakfast
  • 523 reviews 8.5/10 Value
  • 7 reviews 3.3/10 Bar

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