ibis budget London Whitechapel - Brick Lane 2 stars

Customer review rating (ALL Rating) 4.0/5 3,275 reviews

Best price
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100 Whitechapel Road, E1 1JG LONDON, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • 7 minute walk to Aldgate East and Whitechapel tube station

  • Unlimited continental buffet breakfast, snacks available.

  • Old Spitalfields Market is just a ten minute walk away

  • A variety of nearby restaurants and nightlife options

Our accommodation(s)

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG LONDON
United Kingdom

GPS:51.517576, -0.06486

Telephone
Fax +44 20 7655 4621

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,275 reviews

TripAdvisor Rating  4.0/5  4,278 reviews

Customer review rating 1.0/5

N. H. N. Families - Confirmed reviews ALL

I am not happy at all since the hotel is under accor but the way they treated us as the member nothing different to the other normal guest. The attitude of the receptionist on the day we checked out (13 November 2024) was very bad and totally unacceptable

Budget hotel - for one night

Customer review rating 4.0/5

Marta Couples - Confirmed reviews ALL

For one night is a good option to stay in London. Very poor breakfast- literally continental breakfast. Would not have it again. Yatis on reception is a very nice and professional!

Good Location

Customer review rating 2.0/5

Mats Solo - Confirmed reviews ALL

Room too small , high price, compromised breakfast

Good stay, superb staff

Customer review rating 4.0/5

Juan C. Y. Families - Confirmed reviews ALL

ibis budget London Whitechapel - Brick Lane was well located for our purposes, ~30 minutes away from the main attractions. The room was fair enough to be London and good quality breakfast.

Dear Juan C. Y., Thank you for sharing your feedback following your stay at ibis budget London Whitechapel - Brick Lane. We're thrilled to hear that our location worked well for your family and that you enjoyed the breakfast and the overall value of your stay. We are especially grateful for your positive comments about our team. Providing excellent service is a key focus for us, and it's wonderful to know that our staff made a positive impact on your experience. We also appreciate your suggestions for improvement. We will take note of the feedback about the bed toppers and look into ways to ensure they stay in place. Additionally, we're sorry to hear that the location of the reception was unclear — we will review the signage and make any necessary adjustments to help guide future guests more easily. Regarding our sustainable development initiatives, we're glad you were satisfied, but we will also work on making our sustainability efforts more visible and clear to guests so that they can better appreciate them. Once again, thank you for taking the time to share your experience. We hope to welcome you and your family back to ibis budget London Whitechapel - Brick Lane in the future. Sincerely, CAROLIN JOHNY FRONT OFFICE TEAM MEMBER

Staff doing their best

Customer review rating 2.5/5

Kate Solo - Confirmed reviews ALL

Room was nice and clean, and the bed was very comfortable. However, the room smelt of drains. It is quite bizarre the way the shower and toilet have been separated, so the shower is in the bedroom, but there is space to make a small bathroom. The shower had two temperatures, freezing and scalding. The room itself was very dated, and there was no kettle or hairdryer. I had a long wait when checking in. That said, staff were very kind, friendly, and helpful, and clearly doing their best.

Dear Katie, Thank you for sharing your experience at the ibis budget London Whitechapel - Brick Lane. I’m truly sorry to hear that your stay did not meet your expectations, and I want to extend our sincerest apologies. At Ibis Budget, we aim to deliver an exceptional experience for each guest, so your feedback is invaluable to us. Please be assured that we’re taking the necessary steps to address the issue you encountered and to prevent it from happening again. We appreciate you bringing this to our attention, and we hope to have another chance to serve you better in the future. Sincerely, Aktar Hussain Reception, Team member.

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Other web-users rate our hotel

  • 993 reviews 9.2/10 Location
  • 1,432 reviews 5.8/10 Room
  • 984 reviews 8.3/10 Service
  • 18 reviews 8.9/10 WiFi
  • 739 reviews 7.6/10 Cleanliness
  • 595 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.