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ibis budget London Whitechapel - Brick Lane 2 stars

TripAdvisor rating 4.0/5 4,127 reviews
ibis budget London Whitechapel - Brick Lane
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Room 1

Number of guests
Children's age

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How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Central location, with plenty of nearby transport links

  • 5 minute walk to Aldgate East and Whitechapel tube station

  • Unlimited continental buffet breakfast available

  • Old Spitalfields Market is just a ten minute walk away

  • Plenty of restaurants and bars located nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG
london
united kingdom

Tel: +442076554620

Fax: (+44)2076554621

Contact email

Check-in from 14h00

Check out up to 12h00

  • LONDON MOSQUE :   25,205,254 London Mosque

  • IBIS BUDGET LONDON WHITECHAPEL :   District H&C Whitechapel

  • By plane

    GATWICK AIRPORT At 55km / 34 miles

  • By plane

    HEATHROW AIRPORT At 40km / 24.85 miles

  • By plane

    HEATHROW AIRPORT At 35km / 21.75 miles

  • By plane

    LONDON CITY AIRPORT At 9km / 5.59 miles

  • By plane

    STANSTED AIRPORT At 55km / 34.18 miles

  • By train

    ALDGATE EAST At 1km / 0.62 miles

  • By train

    LIVERPOOL STREET At 2km / 1.24 miles

  • By train

    LIVERPOOL STREET At 1.5km / 0.93 miles

  • By train

    SAINT PANCRAS INTL At 5km / 3.11 miles

  • By train

    VICTORIA STATION At 8km / 4.97 miles

  • By train

    WHITECHAPEL At 1km / 0.62 miles

GPS :51.517576, -0.06486

Our accommodations

DOUBLE - Room with large bed for 2 people

  • Max. number of persons: 2
  • Area: From 12m²
  • Wireless internet in your room
  • Multimedia hub

TWIN NEST - room with twin beds

  • Max. number of persons: 2
  • Area: From 12m²
  • Wireless internet in your room
  • Multimedia hub

TRIPLE NEST - room with a large bed and a pull down single

  • Max. number of persons: 3
  • Area: From 12m²
  • Wireless internet in your room
  • Multimedia hub

Classic Room with a large bed for 1 or 2 guests

  • Max. number of persons: 2
  • Area: From 12m²
  • Wireless internet in your room
  • Multimedia hub

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Area: From 12m²
  • Wireless internet in your room
  • Multimedia hub

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 12m²
  • Wireless internet in your room
  • Multimedia hub

Accessible Twin - Room with twin beds

  • Max. number of persons: 2
  • Area: From 19m²

Our guest reviews for
ibis budget London Whitechapel - Brick Lane

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

17,521 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,127 reviews

Expression of satisfaction.

TripAdvisor rating 4.0/5

jim4rest Business - 09/12/2019 TripAdvisor review

I have been staying in The Ibis Budget Brick Lane for the last two years whilst working in Whitechapel.The rooms are of an adequate size. Always very clean and well maintained . The food for those who partake in breakfast is always well presented and always fresh and a good selection prevails . The staff are very professional ,very welcoming and work so well together as a team.

Business Trip

TripAdvisor rating 4.0/5

MartaThinker Business - 09/12/2019 TripAdvisor review

I've booked several rooms for our annual meeting and everything was great, from the booking process (special mention to Karolina that looked after us so well!) till our staying there. We will definitely come back!

All good

Customer review rating 4.2/5

Phil Couples - 04/12/2019 Confirmed reviews ALL

Good vale

freezing cold

Customer review rating 4.2/5

Rob Business - 03/12/2019 Confirmed reviews ALL

Hotel staff friendly, room was clean however heating didn't work and the window wouldn't close properly so absolutely freezing

Really really really lovely staff

Customer review rating 4.2/5

Anonymous Solo - 03/12/2019 Confirmed reviews ALL

Simple room to be expected with price, all though could be handy to have proper photos of the room on the website. However, the staff make up for it 10x over. Very very lovely people

Good place

Customer review rating 4.2/5

Llorenç Couples - 03/12/2019 Confirmed reviews ALL

A tiny room. Positive stage.

Very happy

Customer review rating 4.2/5

Matt Friends - 03/12/2019 Confirmed reviews ALL

Friendly welcome, spotlessly clean room

Disappointing from a hotel I’ve come to expect better from

Customer review rating 4.2/5

Sean F. Business - 03/12/2019 Confirmed reviews ALL

I’ve used the Ibis several times before and been very happy. This hotel was a major let down. I will think twice about using Ibis again

Dear Mr. F., Thank you for taking the time to tell us about your experience at the ibis budget London Whitechapel - Brick Lane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As I said, I am very sorry to read about your disappointment. Our product (ibis budget standard) is what it is and I am afraid there is not much margin for us to change that. We, as the rest of the ibis budgets do not offer hair dryer inside the rooms or shampoo, although we can provide this upon request (something we do out of our own will and in order to "avoid" the said brand standards). We are indeed very different from an ibis red or an ibis styles, which may feel as upscale brands sometimes if compared to us. However, we try to compensate this with the service. I can be proud to say that this hotel is consistently the second best hotel for Accor London properties in what concerns service and friendliness (above every single Novotel, Mercure or ibis, and only behind our colleagues of ibis Styles Gloucester Road). It is for this reason that I would like you to provide me, at your earliest convenience, with more details about who welcomed you and how, since I would like to address this to the person/s concerned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Sanchez Operations Manager

Great Budget Hotel

Customer review rating 4.2/5

Natalie P. Friends - 03/12/2019 Confirmed reviews ALL

The hotel was convenient and easy to locate a short walk from the tube station. We were greeted warmly by staff on arrival and given all relevant information. I had checked in online so everything was ready for us. The main reason for choosing this hotel was because we were a group of three and we wanted to share a room altogether so we booked a NEST room. The room was small but appropriate for our needs as we just needed somewhere to sleep and get changed. It was clean and the en suite facilities were excellent. This is a no frills hotel so towels and soap is provided but there is no kettle etc. in the room - we were aware of this so just brought a travel kettle with us - there are plenty of shops / eateries near by and the hotel is within walking distance to the brick lane area where there are some lovely shops / market etc.

Whitechapel 2019

Customer review rating 4.2/5

Mladen S. Families - 03/12/2019 Confirmed reviews ALL

Nice as always: everythink OK (as always in the past); except: a)only one elevator working; b) a litlle bit disturbing welcome - I was told that my credit card was not working (what in fact was not true...).

No real problems

Customer review rating 4.2/5

Peter Couples - 02/12/2019 Confirmed reviews ALL

Very friendly reception staff. Clean and comfortable room. Nice breakfast

Poor location, rude staff, incompetent service, barren room, dreadful facilities - avoid at all cost

Customer review rating 4.2/5

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

I am a frequent guest at Accor / Ibis hotels. I vary my stay between 'normal' Ibis, Style, Budget, Mercure, Novotel, so I am used to a difference in standards. But this hotel is truly awful, no redeeming qualities at all. The look and feel is of an outdated hostel, the staff don't care one bit, the bed is poor, there are no facilities to speak of, I can go on. Never will I stay at this dreary place again.

Dear ROLAND B., Thank you for taking the time to tell us about your experience at the ibis budget London Whitechapel - Brick Lane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As I said, I am very sorry to read about your disappointment. Our product (ibis budget standard) is what it is and I am afraid there is not much margin for us to change that. We, as the rest of the ibis budgets do not offer hair dryer inside the rooms or shampoo, although we can provide this upon request (something we do out of our own will and in order to "avoid" the said brand standards). We are indeed very different from an ibis red or an ibis styles, which may feel as upscale brands sometimes if compared to us. However, we try to compensate this with the service. I can be proud to say that this hotel is consistently the second best hotel for Accor London properties in what concerns service and friendliness (above every single Novotel, Mercure or ibis, and only behind our colleagues of ibis Styles Gloucester Road). It is for this reason that I would like you to provide me, at your earliest convenience, with more details about the specific issue regarding your keys (person/s involved, etc.)as I would like to address this to them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am also processing a 50% refund on your second booking as a gesture of goodwill. We may not be perfect but I would like our guests to know that we are always there, in good times and bad. Sincerely, Francisco Sanchez Operations Manager

Very clean, quiet and friendly helpful staff

Customer review rating 4.2/5

K. Families - 02/12/2019 Confirmed reviews ALL

Great

Nice hotel at a cheep price

Customer review rating 4.2/5

Lærke Families - 02/12/2019 Confirmed reviews ALL

The rooms were nice and clean. The breakfast was also nice and had loads of different taste options. The staff was really helpful with the check-in, even though there were some complications from our part. But overall a very nice hotel, at an affordable price. I would definitely recommend the hotel to others.

Very good

Customer review rating 4.2/5

Gillian R. Couples - 02/12/2019 Confirmed reviews ALL

Very helpful check in.

Slightly cool room with swampy shower

Customer review rating 4.2/5

Evie Couples - 01/12/2019 Confirmed reviews ALL

Shower drainage was poor so that every shower resulted in standing water. Room was on the chilly side even with the air temperature control unit on highest setting.

Good evening Thank you very much for your review to our hotel experience. We sincerely apologize for the inconveniences you found at your stay. We hope you can come again, we will try our best to accommodate you in the best way. Kind Regards Maria

Clean, cozy and comfortable

Customer review rating 4.2/5

Jess R. Business - 01/12/2019 Confirmed reviews ALL

I had one of the newer rooms; it was basic but nicely laid out and comfortable. The pillows were pretty firm though and the duvet was thin. Service was great, I had an issue with the sink and shower not draining but Pedro sorted it for me quickly.

Great affordable hotel in east London

Customer review rating 4.2/5

Mina L. Solo - 01/12/2019 Confirmed reviews ALL

Everything matched my expectations, decent location between two tube stations, nice rooms, big enough, clean and modern, the TV is a bit small but it wasn't an issue for me, breakfast was good for the price with decent options. A really good value for money in London.

Dear MINA, Thanks for your review to our hotel. We are pleased to see that you had a good time with us, we really appreciate to have such an amazing feedback. We are hoping to see you soon at our hotel again and to make your stay as comfortable as possible. Best wishes Maria

Good budget accommodation in London

Customer review rating 4.2/5

Katy A. Couples - 01/12/2019 Confirmed reviews ALL

Room was clean. Very quiet.

OK for our purpuse.

Customer review rating 4.2/5

Peter. Friends - 01/12/2019 Confirmed reviews ALL

Only one lift in operation. NOT OK at all. Room OK. Breakfast OK. Price fair.

Good evening Peter Thank you very much for your review. We are very sorry for the inconvenience with our technical issue. We will be very glad to see you around again. best wishes Maria
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