ibis London Canning Town Hotel 3 stars

Customer review rating (ALL Rating) 4.6/5 2,995 reviews

ALLSAFE approved hotel

ibis London Canning Town
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+ 13 Services

Hotel extras

  • 196 Modern guest rooms available

  • In central London with easy access to tourist attractions

  • Close to Excel Exhibition Centre, O2 Arena and Canary Wharf

  • Located opposite Canning Town Underground station for the Jubilee Line and DLR

  • Chill #08: our very own café bar with artisan coffees and lip-smacking pizzas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis London Canning Town

8 Silvertown Way
E16 1ED london
united kingdom

Fax: (+44)00000000

Check-in from 14h00

Check out up to 12h00

  • BUS 15:  CANNING TOWN

  • CANNING TOWN:  JUBILEE LINE CANNING TOWN

  • By plane

    HEATHROW AIRPORT At 37.98km / 23.6 miles

  • By train

    LONDON BRIDGE At 8.05km / 5 miles

GPS:51.514663, 0.008819

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar

RESTAURANT

Keep hunger and thirst at bay from dawn well into the evening at our on-site café and bar, Chill #08. Offering an eclectic selection of dishes and drinks, it's the ideal place to refuel.

Our accommodation(s)

Designed around you with a SweetBed, blackout blinds and soundproofing for the ultimate night's sleep. Plus en suite with powerful shower, work desk, flat-screen Freeview TV, free Wi-Fi and modern décor. Trust us, you won't want to leave.

Our guest reviews for
ibis London Canning Town

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,995 reviews

TripAdvisor Rating 4.5/5

590 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Simply the best

Customer review rating 5.0/5

Mike Couples - 14/01/2022 Confirmed reviews ALL

Great hotel, very friendly and helpful staff.

Dear MIKE , We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayanna Front office team member.

Great overall experience

Customer review rating 4.5/5

Lisa Business - 14/01/2022 Confirmed reviews ALL

Lovely hotel perfectly situated for me in Canning Town, clean rooms and great bar/restaurant area. felt comfortable being a single woman on own. Staff friendly and welcoming

Dear Lisa, We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayanna Front office team member

Canning T

Customer review rating 4.0/5

Jbp1 Business - 14/01/2022 Confirmed reviews ALL

Hotel, staff and food great, shame the car parking is not the same.

Dear John, We very much appreciate your comments regarding your stay at the ibis London Canning Town. We understand the inconvenience with the parking, it can become very difficult, unfortunately because we do not own the parking space we must be flexible with the rules the owners place for us, this changes multiple times and it's something we cannot control, we apologies sincerely for this and hope this does not impact on your choice for future bookings with us. Sincerely , Dayanna Front office team member.

Great Stay

Customer review rating 4.5/5

Amanda B. Couples - 14/01/2022 Confirmed reviews ALL

The hotel is located just across the road from the station which was really convenient. The hotel is clean and very pleasant, a real modern feel. Our room was great, really well maintained and very clean. The breakfast was lovely, and all the staff were extreamly please thank and helpful. It was excellent value for money, and we’ll definitely use use again.

Dear Amanda, We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayanna Front office team member.

Great stay

Customer review rating 4.5/5

Carole M. Families - 12/01/2022 Confirmed reviews ALL

I loved the atmosphere of the reception and very friendly welcoming staff. The only downside was the hard pillow.

Dear Carole M., We are very much appreciate your comments regarding your stay at the ibis London Canning Town. We are so thankful to you for your positive reviews for us. This is very essential for us. Our goal is to provide a best service to our guest. We hope your next visit will be as pleasant as the previous one. Sincerely, Shweta Front Office Team Member

well located

Customer review rating 4.5/5

R Solo - 11/01/2022 Confirmed reviews ALL

Good

Dear Zena, We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologies for the missing drinking voucher, we will make sure we make up on your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayanna Front office team member

Reception team is really helpful,

Customer review rating 5.0/5

Magda Business - 11/01/2022 Confirmed reviews ALL

Reception team is awesome and very helpful I enjoyed my stay and defo will stay again

Dear Magda, We very much appreciate your comments regarding your stay at the ibis London Canning Town. We are very happy that you enjoyed stay with us. I am going to tell our front office staff these kind words! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Front Office Shift Leader

Accessible and easy

Customer review rating 3.5/5

Anonymous Couples - 10/01/2022 Confirmed reviews ALL

Easy check in (although could be a little quicker). Thanks

Dear Victoria , We very much appreciate your comments regarding your stay at the ibis London Canning Town. The feedback given allows us to improve our quality of service and accommodate our guests to their needs, we try our best to be as fast and helpful as possible. I am also delighted to tell you that you are part of our loyalty programme, you currently hold a classic membership status. Thank you again for sharing your experience, and we hope your next visit will be as pleasant and if possible , even better than the previous one. Sincerely, Dayanna Front office team

Well located

Customer review rating 5.0/5

Kenneth J. Solo - 04/01/2022 Confirmed reviews ALL

Clean hotel + Room,. With a good breakfast.

Dear Kenneth, We very much appreciate your comments regarding your stay at the ibis London Canning Town. We are glad to hear that you enjoyed our room and breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Front Office Shift Leader

Great staff! Beautiful hotel

Customer review rating 5.0/5

U. Families - 04/01/2022 Confirmed reviews ALL

Loved my stay here!

Dear Orieji, We very much appreciate your comments regarding your stay at the ibis London Canning Town. Wow, thank you for the review- these kind of reviews are good motivation for us to provide excellent customer service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Front Office Shift Leader

Super new year stay

Customer review rating 4.0/5

Suz Couples - 03/01/2022 Confirmed reviews ALL

Have stayed before as our son lives on London Island so it’s very convenient for us Very clean, lovely staff

Dear Susan, We very much appreciate your comments regarding your stay at the ibis London Canning Town. Thank you very much for kind words, I'll inform our hotel staff about this review- I believe it will be great motivation to provide excellent customer service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Front Office Shift Leader

Warm and hospitable

Customer review rating 4.5/5

Solomon E. Families - 03/01/2022 Confirmed reviews ALL

Overall experience was great,Tahir and his team at breakfast left a lasting impression of what helpfulness should really mean

Dear Solomon, We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is really good motivation for us, I will tell Tahir and our breakfast team for your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Front Office Shift Leader

strategic good spot to discover London

Customer review rating 4.5/5

Dennis (. S. Solo - 02/01/2022 Confirmed reviews ALL

When arriving at LCY the hotel ist just a short taxi ride away (or a few stations with the DLR). Yes the hotel seems to be far away from city center: BUT ... the DLR only need 12 minutes to Tower Gate, right next to Londen Tower and Tower Bridge. There is also the Jubilee subway line that will bring you to the Shard, London Eye and Big Ben. With the DLR also Greenwich is nearby. The staff was very helpful. I had to stay in self-isolation for the first days (until my PCR test came back negative). The help me to "survive" in my room. The bar is next to the reception has a good selection on beer and also offeres some good pizza. The only thing I missed were a few good pubs around the hotel. But with the city center only a few minutes away, who cares. One thing is sure: If I am in London again and I can get a flight to LCY, If definitely will book ibis Canning Town again.

Dear Dennis, We very much appreciate your comments regarding your stay at the ibis London Canning Town. Thank you so much for kind words, we will check who helped you and we would like to inform him about your review- it will be good motivation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Front Office Shift Leader

Good location, nice staff

Customer review rating 4.0/5

Wael A. M. Solo - 31/12/2021 Confirmed reviews ALL

Every thing was almost perfect

Dear Wael, We very much appreciate your comments regarding your stay at the ibis London Canning Town. We appreciate your honest review. We will think about more choices during breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Front Office Shift Leader

Very nice stay

Customer review rating 5.0/5

A. Business - 31/12/2021 Confirmed reviews ALL

The whole process to booking a room and checking out was simple and straightforward. Great customer service and nice room and atmosphere. Would visit again.

Dear Mohammed, We very much appreciate your comments regarding your stay at the ibis London Canning Town. We are so happy to hear these kind words. It will be good motivation to provide excellent customer service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Front Office Shift Leader

well located

Customer review rating 4.0/5

Rong L. Solo - 28/12/2021 Confirmed reviews ALL

The hotel locates nearby the Canning Town railway station. It's very convenient.

Dear Rona, We very much appreciate your comments regarding your stay at the ibis London Canning Town. we're sorry to hear you had problems with the sink and are delighted to know it was fixed for you, it is always a pleasure to receive positive or constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayanna Front office team member.

Clean, well located, Easy

Customer review rating 5.0/5

Sian Friends - 26/12/2021 Confirmed reviews ALL

The hotel was clean, the staff were kind and helpful, the location was excellent to get around places like Canary Wharf etc! Would definitely recommend as an easy and great place to stay

Dear SIAN S., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayanna Front office team member

Good Nights Sleep

Customer review rating 3.5/5

Anonymous Solo - 26/12/2021 Confirmed reviews ALL

Great location, lovely rooms, the memory foam topper on the mattress was a really surprise. All facilities in the room were great! There were a few hairs dotted about on the edge of the bed sheet and one on the shower tray; but neither concerned me greatly. Overall a positive stay and I would return!

Dear Bradley, We very much appreciate your comments regarding your stay at the ibis London Canning Town. We apologies for the discomfort in finding the hairs in the room, I can confirm that we will look in to this and make sure it doesn't happen again. Thank you again for sharing your experience, we strive to continuously improve the quality of our services. We hope your next visit will be better and more comfortable than the previous one. Sincerely, Dayanna, Front office team member

Well located for my requirements and not that costly

Customer review rating 4.5/5

James V. Couples - 26/12/2021 Confirmed reviews ALL

No issues where encountered during my stay . Staff very friendly.

Dear James, We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayanna Front office team member

Best Ibis hotel I've stayed at

TripAdvisor rating 5.0/5

mlcoz Business - 27/11/2021 TripAdvisor review

I needed a value hotel at short notice and booked Ibis Canning Town. It was an extremely pleasant surprise; it felt more like an Ibis Styles in character. A good sized room, with a bottle of water and popcorn provided, a comfortable bed, decent shower and everything very clean. The staff were particularly friendly. I had dinner in the restaurant; very simple but good, and not expensive. The hotel is right across the road from Canning Town underground (Jubilee Line and DLR) so very convenient. Highly recommended.

WOW mlcoz, thanks for the awesome review. Really appreciate your kind words about your stay with us. We really do look forward to welcoming you back in the near future. Many Thanks, Niall McGurn General Manager

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