ibis London Canning Town Hotel 3 stars

Had a good time

Very expensive for such basic accommodation.Very noisy circular air vent high on wall constantly blowing cold air into room.No hand towels provided and bath towels + bath mat too small and thin. Seating in bar/restaurant area uncomfortable with constant unpleasant loud music even at breakfast. No proper reception desk forces guests to stand around awkwardly while talking to staff. Also as UK citizens and permanent UK residents with a prior online reservation guaranteed with a credit card why were we asked to show ID on check in? We do not routinely have to carry ID in the UK and if Ibis requires ID for some reason this should be made clear when people make a reservation.

I had a pleasant stay. The hotel is well located, just across the road from the tube. Speedy check in, simple but spotless room and bathroom, enough space for two. The only thing i missed was a bigger towel.

My wife and I stayed at the Ibis Canning Town because we were attending a concert at the O2. The hotel is right by the tube station and it's one stop to the O2. We have stayed there a few times, usually to go to concerts. Unfortunately, the car park next to the hotel has been completely taken over by a Morrison's supermarket and they currently don't allow overnight parking. Because work on the supermarket is not finished the car park signs are a mess and we spend a good half an hour trying to book space using a parking app, only to be told that the car park didn't exist. Fortunately, a Wickes warehouse about 10 minutes walk from the hotel does permit overnight parking so all was not lost.

Staff exceptionally helpful and friendly

I thoroughly enjoyed my stay at IBIS Canning Town. From the moment you walk into the inviting bar and realise that there is no “reception”, you are taken with this modern budget hotel. It was my girlfriends birthday weekend, and the stay was made all the better by the lovely balloons, card, cake and sprinkles that had left in the room - just a great touch!!

Great location for access to central London DLR literally across the toad. Clean, comfortable and modern room. Brilliant price, we’ll definitely be staying again when visiting London.

Great location for the O2 and very reasonable price. Excellent room, with great comfortable facilities. Great bar, with good prices and we got free peanuts! Friendly, helpful staff. Will definitely be coming back. THANK YOU!

Great location, Nice place, friendly staff, good room, good food but slow service at bar at all times and you could hear a pin drop outside the bedroom door which was a bit irritating.

We stayed 1 night on a visit to the O2 ,all the staff were very polite and helpful, checkin and checkout was does in a matter of seconds excellent service

comfy room and bed. Good food and very helpful and polite staff.

Room was comfortable, if compact. Kettle with tea/coffee and hair dryer provided. Ironing facilities not standard. Info in room says these can be requested, via WhatsApp, so I did. They never turned up. No reception confused us, but floating reception staff were quick enough to make themselves known and were very friendly. Breakfast was good and as veggies, we were pleased to see veggie sausages provided. Self-service coffee machine didn't do a great job of putting the foamed milk in the cup, but coffee tasted good. Hotel staff in general were welcoming and helpful.

I found the welcome very good and liked the nice room with a view of the docklands. Bar staff seemed very busy and stopped serving food by mid evening. Otherwise catering good with excellent breakfast accommodating vegan option. Reception staff very helpful and given advice on visiting theatre

Helpful and friendly staff, great location next to subway station and bus stops, approximately 15/20 minutes to city center by two lines, close to supermarkets, restaurants and bars.

A clean modern hotel with friendly staff. Located close to the tube station making it very handy for going to concerts at the O2 Arena.