ibis London Canning Town Hotel 3 stars

have stayed in Ibis down by the docklands lots of times, but they aren’t open so we tried this one. amazing location, nice and clean. it’s obviously strange times at the moment but the only thing i can say is, menu was very limited, no salad at all, was on the menu but didn’t have any. took food to our room, food was missing off order, but we couldn’t be bothered to go down again and say. most beers not available on the bar. some members of staff seemed very confused and didn’t know what was going on. when checking in, we weren’t told how to get to our room. was just handed one key and told, your checked in, wasn’t told room number or anything. wasn’t told anything about breakfast, when we came down for breakfast, didn’t know where to go or what to do. also the food we took to our room, we were told leave it outside our door when you are finished and it will be collected. we did this and went out for the day, on our return, the tray and food was still outside, the whole hallway stank of the food. we had been out since 10am and came back at 6pm and it was still there, even though they had been and cleaned our room. overall a good experience and we would love to come back again, but some things really need sorting out.

Lovely hotel. Very polite helpful staff. Shower amazing and all well decorated and clean. Cleaners provide fresh towels daily and cups, tea -and coffee. Literally across the road from the underground station, next door to McDonald’s and Morrison’s. Lovely Italian restaurant 5 mins walk away. It would have been a 10 for me apart from two things, remote control for tv was filthy, I had two hold it with a towel and clean it with a make up wipe. Also the mattresses were so thin, thinner than a babies cot mattress and not like a bed mattress at all, was there 3 nights and woke up with back pain each morning. Hopefully not all beds are like this and am hoping for better when I return in September

Overall good stay Staff are really friendly and helpful Great location

The Ibis was nothing short of amazing. From arrival to checking out the staff were brilliant. Clearly all ways of covid safety had been put in place. Hotel room was lovely and ,as we had asked in advance ,the Ibis had kindly given us a high floor and an 02 view. Breakfast was lovely and 2 members of staff,in the morning, Tahir and Beena had gone above and beyond to ensure we were happy. We also spent time in the bar during the evening amd it was not only welcoming but an enjoyable place to spend our time and money. We will not hesitate to rebook Canning Town Ibis for the location, rooms and service. Looking forward to returning soon.

Quiet,wellcoming and undisturbed.

The hotel is in an ideal position. It is beautiful and very clean. Rooms are lovely and we were given a room with a lovely view.

Excellent place to stay after flying in to London City Airport.

I found check in and out efficient. I was accommodated with my dietary requirements for breakfast which was packed in take out style. The room was very comfortable and clean

Lovely staff, even during such a tricky time. my only comment would be that there weren’t enough towels in the room, and that the food i ordered downstairs was only average. Otherwise, really great place!

We had a lovely time. Staff were very friendly and helpful. The breakfast was tasty and location very handy.

When I booked The stay I was told parking was available on site this wasn’t the case ! The only parking option actually available cost £30 for 24 hours !

Had a good time

Perfect stay in nice clean affordable hotel room. Rooms are basic but clean and include a welcome drink. Tea station in the room. The area is boring but the DLR tube opposite the hotel so it is well connected. The hotel bar is nice and the breakfast offering decent.

I love staying here ..... it’s perfect for my own personal space as well as work purpose me over the weekend The bar staff however need to be a little more attentive ......on two occasions I went to the bar to purchase crisps and both times they’ were not there for a good 5 mins which resulted in a few people waiting to be served

We found this hotel perfect for access to London by the tube. For trouble free excellent access to anywhere you want in London for a very modest cost we would come time and again. A large, well stocked Morrisons nearby provides a great variety of both hot and cold food. And the accommodation at the hotel is modern and all you need for a short stay. The staff are always friendly and helpful. Highly recommended.