ibis Birmingham Airport - NEC 3 stars

Customer review rating (ALL Rating) 4.3/5 2,000 reviews

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ibis Birmingham Airport - NEC - Image 1
ibis Birmingham Airport - NEC - Image 2
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Ambassador Road, Bickenhill, Solihull, B26 3AW BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Located directly at the Birmingham Int. Airport grounds; just a 2 minutes' walk from Terminal.

  • Travel Sustainably. We are a Green Key accredited hotel.

  • Unlimited hot & cold buffet breakfast available from 6.30 till 10.00 (chargeable).

  • 24H Reception & free WiFi

  • Airport's free SkyRail shuttle between Birmingham International Train Station & Airport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Brand New : Twin SweetRoom by ibis

Photo out of - Brand New : Twin SweetRoom by ibis

Featuring the latest colours, premium materials and softer, more cocooning furnishings. Two single SweetBeds with ensuite bathroom and desk. Free high-speed wifi. Large 40-inch flat screen TV.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Hotel location

ibis Birmingham Airport - NEC

Ambassador Road, Bickenhill, Solihull
B26 3AW BIRMINGHAM
United Kingdom

GPS:52.452472, -1.730636

Telephone
Fax +44 121 780 5810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 162 rooms
  • 8 rooms for people with reduced mobility
  • 2 connecting rooms
  • 162 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Buffet Additional charge

FOGGS

Photo out of - FOGGS

Craving bold flavors? At Foggs, every bite is an experience. From aromatic curries to zesty hot wings and fresh salads, our menu offers a variety of dishes to satisfy every craving. Join us for a dining experience full of flavor, comfort, and adventure!

Cooking style
International
Chef name
Prassanna Sagadevan
Capacity
84
Accessibility
Accessible service
Ambassador Road, Bickenhill, Solihull, B26 3AW Birmingham, United Kingdom
Telephone +44 121 619 9001

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Mastercard Parcelamento 2x
  • Mastercard Parcelamento 3x
  • Mastercard Parcelamento 4x
  • Mastercard Parcelamento 5x
  • Mastercard Parcelamento 6x
  • Maestro
  • Visa
  • Visa Parcelamento 2x
  • Visa Parcelamento 3x
  • Visa Parcelamento 4x
  • Visa Parcelamento 5x
  • Visa Parcelamento 6x

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu

Craving bold flavors? At Foggs, every bite is an experience. From aromatic curries to zesty hot wings and fresh salads, our menu offers a variety of dishes to satisfy every craving. Join us for a dining experience full of flavor, comfort, and adventure!

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,000 reviews

Customer review rating 4.0/5

Kevin D. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Linda A. Couples - Confirmed reviews ALL

Dear Linda A., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed our comfortable accommodations and on-site restaurant. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Birmingham Airport - NEC

Customer review rating 3.5/5

Patricia S. Families - Confirmed reviews ALL

Dear Patricia S., Thank you for your feedback regarding your stay. We appreciate your recognition of our location and the efforts of our check-in staff. However, I regret that housekeeping did not meet your expectations during your visit. Your comments will be taken into consideration for future improvements. kind regards , ibis Birmingham Airport - NEC

Customer review rating 4.0/5

Melissa C. Friends - Confirmed reviews ALL

Dear Melissa C., Thank you for your feedback. We are pleased to hear that you found our hotel clean and enjoyed the shower facilities. We appreciate your comments regarding the mattress and the lift situation, and we will take them into consideration as we strive to enhance our guests' experiences. Best regards, ibis Birmingham Airport - NEC

Customer review rating 3.5/5

Isabel G. Couples - Confirmed reviews ALL

Dear Isabel G., Thank you for sharing your experience with us. We appreciate your feedback regarding the convenience of our location for early flights. We strive to provide a comfortable stay for all our guests and hope to enhance your experience in the future. best regards, ibis Birmingham Airport - NEC

Dear Dennis, Please accept our sincere apologies for the inconvenience and discomfort caused by the window in your room not closing properly. We fully understand your concerns, particularly with the colder temperatures expected overnight, and appreciate your disappointment at being informed that the hotel is fully booked, we did sort out a room for you and offered room 506 which was just in front of the room you was staying in ,but you didn't want stay in that room, due to you did not want to face towards the airport site . We are sorry that the initial response did not provide you with a satisfactory solution. Your comfort and wellbeing are important to us, and we appreciate that being left in a room with a window that will not close is not an acceptable experience. We would like to assure you that we will raise this matter with our maintenance team as a priority to establish whether the window can be secured or repaired as soon as possible. In the meantime, please speak with the duty manager so that we can explore any practical options available to minimize the discomfort and help make your stay as comfortable as possible. Once again, please accept our apologies for the inconvenience and frustration caused. Thank you for bringing this matter to our attention. kind regards ibis Birmingham airport

Customer review rating 4.5/5

Sheila M. Couples - Confirmed reviews ALL

Tend to stay here for the convenience, rooms fine , food good , glad to see they have replaced the chairs in the dining room from earlier in the year they were pretty grim .

Dear Sheila M., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed your dining experience. Your remarks about the dining room chairs are appreciated, and we are glad that you noticed the improvements. Best regards, ibis Birmingham Airport - NEC

Customer review rating 5.0/5

Dawn W. Couples - Confirmed reviews ALL

We arrived in the early hours of the morning after a long and tiring day the day before and no sleep on our late night flight and our room was quiet and comfortable. Breakfast is limited on fresh fruit, but was okay. A bit pricey.

Dear Dawn W., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel easily accessible and enjoyed the comfort of your room after your long journey. We appreciate your comments about the breakfast options and pricing, as they provide us with valuable insights for future improvements. Thank you once again, and we hope to welcome you back in the future. Best regards, ibis Birmingham Airport - NEC

Customer review rating 5.0/5

David O. Business - Confirmed reviews ALL

Brilliant hotel on the doorstep of the airport which also does a fantastic breakfast

Dear David O., Thank you for your positive feedback regarding our hotel's convenient location and breakfast offerings. We are delighted to hear that you enjoyed your stay with us and hope to welcome you back in the future. Best regards, ibis Birmingham Airport - NEC

Customer review rating 2.5/5

Esther D. Business - Confirmed reviews ALL

Room was okay but very experience for what it was, for one night. It cost me more than my flight and ticket to the conference. Breakfast wasn't including either or bottled water in the room

Dear Esther D., Thank you for your feedback regarding your recent stay. I regret to hear that you found the accommodation pricing to be higher than expected, and I understand your concerns about the inclusions. We appreciate your comments and will take them into consideration for future improvements. Best regards, ibis Birmingham Airport - NEC

Customer review rating 1.5/5

Garrett S. Couples - Confirmed reviews ALL

Very disappointed with the overall lack of cleanliness. Our room didn’t seem to have been hoovered as there were things on the floor. We wore our shoes all the time. The front desk didn’t answer when we phoned nor phoned back afterwards. There was also a hair on the bed. On a plus the shower was great. A towel had a stain on which was taken from the wardrobe. It obviously hadn’t been changed from the previous guests staying in our room.

Dear Garrett, Thank you for taking the time to share your feedback regarding your recent stay with us. I am very sorry to hear that the cleanliness of your room fell below the standards you rightly expect from us. Please accept my sincere apologies for finding items left on the floor, a hair on the bed, and a stained towel in the wardrobe. I completely understand why these issues would leave you questioning whether the room had been properly cleaned and prepared before your arrival. Cleanliness is a fundamental part of the experience we aim to provide, and I appreciate how disappointing it must have been to encounter these issues. I am also sorry that your call to reception went unanswered and that nobody followed up with you afterwards. You should have been able to rely on our team to respond promptly and assist you with your concerns. Please be assured that your feedback is taken seriously, and I will raise these matters with our housekeeping and reception teams to reinforce the importance of thorough room checks, fresh linen and towels, and attentive guest service. I am pleased to hear that you enjoyed the shower, although I regret that the other aspects of your stay detracted from your overall experience. We appreciate you bringing these concerns to our attention, as they give us the opportunity to address shortcomings and improve the service we provide. Once again, please accept my sincere apologies for the disappointment and inconvenience caused. We hope you will consider giving us another opportunity to provide you with the comfortable and clean stay you should have experienced on this occasion. Kind regards, Ibis Birmingham airport

Customer review rating 4.0/5

Evelyn H. Business - Confirmed reviews ALL

So good 👍 Just walk out of Airport & you are in Hotel. Rooms basic but clean & small but only for one night. Lack of atmosphere in bar...

Dear Evelyn H., Thank you for your positive feedback regarding our convenient location and the cleanliness of our rooms. We appreciate your comments about the bar atmosphere, as we strive to create a welcoming environment for all our guests. best wishes, ibis Birmingham Airport - NEC

Customer review rating 4.0/5

Kevin D. Couples - Confirmed reviews ALL

Nice room, friendly staff, but drinks very pricey. Have stayed here many times before, but prices for drinks now seem much higher in relation to our previous stays even after inflation etc. Is taken into account.

Dear Kevin D., Thank you for your positive feedback regarding our location, staff, and your room. We appreciate your loyalty and understand your concerns about beverage pricing. We continually review our offerings to ensure they meet our guests' expectations while considering market factors. Best regards, ibis Birmingham Airport - NEC

Customer review rating 5.0/5

Linda A. Couples - Confirmed reviews ALL

Excellent location for airport. Comfortable stay. Excellent restaurant on site.

Dear Linda A., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed our comfortable accommodations and on-site restaurant. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Birmingham Airport - NEC

Customer review rating 3.5/5

Patricia S. Families - Confirmed reviews ALL

Check in staff were exceptionally busy reprogramming room keys after we returned from NEC but were still friendly and welcoming. Unfortunately both days housekeeping were useless - room not made up first day, and no towels the second

Dear Patricia S., Thank you for your feedback regarding your stay. We appreciate your recognition of our location and the efforts of our check-in staff. However, I regret that housekeeping did not meet your expectations during your visit. Your comments will be taken into consideration for future improvements. kind regards , ibis Birmingham Airport - NEC

Customer review rating 4.0/5

Melissa C. Friends - Confirmed reviews ALL

Check in was easy but shame only one lift working

Dear Melissa C., Thank you for your feedback. We are pleased to hear that you found our hotel clean and enjoyed the shower facilities. We appreciate your comments regarding the mattress and the lift situation, and we will take them into consideration as we strive to enhance our guests' experiences. Best regards, ibis Birmingham Airport - NEC

Customer review rating 3.5/5

Isabel G. Couples - Confirmed reviews ALL

Stay the night before an early flight

Dear Isabel G., Thank you for sharing your experience with us. We appreciate your feedback regarding the convenience of our location for early flights. We strive to provide a comfortable stay for all our guests and hope to enhance your experience in the future. best regards, ibis Birmingham Airport - NEC

Customer review rating 4.0/5

Helga H. Couples - Confirmed reviews ALL

Not sure we were in the 'brand new, sweetheart' room we had booked, but we were perfectly comfortable and had a good stay.

Dear Helga H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed your time with us. We appreciate your comments regarding your room and will take them into consideration for future enhancements. kind regards , ibis Birmingham Airport - NEC

Customer review rating 5.0/5

Carole P. Couples - Confirmed reviews ALL

We live fairly locally but staying on site before an early flight makes such a difference. No need to worry about taxis being late or not trying up, just walk 3 minutes abd you are in departures.

Dear Carole P., Thank you for your positive feedback. We are pleased to hear that our location made your early flight experience more convenient. We strive to provide comfort and accessibility for our guests. We look forward to welcoming you back in the future. Best regards, ibis Birmingham Airport - NEC

Customer review rating 5.0/5

Caroline A. Couples - Confirmed reviews ALL

Spot on

Dear Caroline A., Thank you for your positive feedback regarding your recent stay. We are pleased to know that our location and the check-in process met your expectations. We hope to welcome you back in the future for another enjoyable experience. Best regards, ibis Birmingham Airport - NEC

Customer review rating 1.5/5

Victor C. Solo - Confirmed reviews ALL

The bathroom had leftover hair when I first visited my room. It also had a strange stench unfortunately. The staff were nice though and the location is good. The breakfast utensils and plates were not fully clean.

Dear Victor C., Thank you for your feedback regarding your recent stay. We regret that cleanliness did not meet your expectations in both your room and the breakfast area. Your comments about the location and staff are appreciated, and they will be shared with the team. best regards, ibis Birmingham Airport - NEC

Customer review rating 4.0/5

Heather M. Friends - Confirmed reviews ALL

Excellent location for either early departures or late arrivals. Just a short walk from car parks and terminals. Rooms are functional and beds are comfortable. Have used hotel many times when flying from Birmingham. Breakfast choice is good.

Dear Heather M., Thank you for your positive feedback regarding your stay at ibis Birmingham Airport - NEC. We are pleased to hear that you found our location convenient and enjoyed the comfort of our rooms and the breakfast selection. We look forward to welcoming you back for your future travels. Best regards, ibis Birmingham Airport - NEC

Customer review rating 5.0/5

C Y. Couples - Confirmed reviews ALL

A Y. last at Reception (I think called Samira) was extremely helpful to us and I would say an asset to your Hotel.

Dear C Y., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team member, Samira, provided you with exceptional service. Your feedback is greatly appreciated, and we will be sure to recognize her efforts. Best regards, ibis Birmingham Airport - NEC

Customer review rating 5.0/5

Bethany G. Business - Confirmed reviews ALL

Clean, friendly, great location next to airport.

Dear Bethany G., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our staff provided you with a helpful wake-up call and that you found our hotel to be clean and conveniently located. We hope to welcome you back in the future. Best regards, ibis Birmingham Airport - NEC

Customer review rating 3.5/5

Ruth W. Solo - Confirmed reviews ALL

It had everything I expected of a budget hotel and was fine for a brief one night stay. Clean and tidy room. Small space but adequate.

Dear Ruth W., Thank you for your feedback regarding your recent stay with us. We appreciate your acknowledgment of our clean and tidy accommodations. We understand that space can be limited in budget hotels, and we strive to offer a comfortable experience for our guests. best regards, ibis Birmingham Airport - NEC

Other web-users rate our hotel

  • 2,232 reviews 9.7/10 Location
  • 2,719 reviews 7.3/10 Room
  • 2,762 reviews 9/10 Service
  • 44 reviews 7.3/10 WiFi
  • 1,624 reviews 8.2/10 Food
  • 1,183 reviews 7.9/10 Cleanliness
  • 732 reviews 6.2/10 Value
  • 465 reviews 7/10 Breakfast

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