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ibis Birmingham Airport - NEC (new ibis rooms) Hotel 3 stars

TripAdvisor rating 4.0/5 2,395 reviews
ibis Birmingham Airport - NEC (new ibis rooms)
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+ 18 Services
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Hotel extras

  • Free SkyRail from Birmingham Station to the Airport

  • 6 purpose-built meeting rooms accommodating up to 40 people

  • Walking distance to Birmingham International Train station

  • The Hub Lounge restaurant features brasserie-style cuisine

  • Unlimited continental buffet breakfast available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day (Nearby)
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Birmingham Airport - NEC (new ibis rooms)

Ambassador Road
Bickenhill, Solihull
B26 3AW
birmingham
united kingdom

Tel: +441216199001

Fax: (+44)121/7805810

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   BIRM'HAM AIRPORT

  • By plane

    BIRMINGHAM INTL At 0.1km / 0.06 miles

  • By plane

    EAST MIDLANDS APT At 56.32km / 35 miles

  • By train

    BIRMINGHAM INTL At 0.64km / 0.4 miles

GPS :52.452472, -1.730636

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

PIZZERIA

Type of cuisine: Barbecue

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 7 people

Find out more

Our guest reviews for
ibis Birmingham Airport - NEC (new ibis rooms)

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,674 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,395 reviews

Customer review rating 4.3/5

Anonymous Friends - 14/01/2020 Confirmed reviews ALL

Great fast service at check in and fantastic room

Dear Mr M. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Very comfortable & convenient

Customer review rating 4.3/5

Anonymous Solo - 13/01/2020 Confirmed reviews ALL

Was hassle free and great being so close to the airport & resorts world.

Dear Mr L. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manage Ibis Birmingham International Airport - NEC

Satisfied

Customer review rating 4.3/5

Anonymous Families - 13/01/2020 Confirmed reviews ALL

Long drive to hand back hire car, staying overnight to catch coach to Manchester Airport. Receptionist was very helpful and quickly sorted key and information about hotel.

Dear Ms O'Hara We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Superb

Customer review rating 4.3/5

Karina K. Couples - 13/01/2020 Confirmed reviews ALL

Excellent service

Dear Ms k. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Overnight stay

Customer review rating 4.3/5

Will Couples - 11/01/2020 Confirmed reviews ALL

We often stay here when flying from Birmingham. The location is perfect for departures. There is usually some sort of problem staying here but because of the location we put up with it. The last 2 times the rooms were so hot it was difficult to sleep and there was no way of changing the heat level. This time the seal around the window worn and a high pitched noise was caused by the wind was too loud for us to sleep. We slept with the window open. OK in the summer but not so good in January.

Dear Mr W. Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we have team available for 24 hours to offer assistance. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with our maintenance team checking the heating system to ensure it can be switched off. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Good airport hotel

Customer review rating 4.3/5

Mellyx Families - 11/01/2020 Confirmed reviews ALL

No fuss, quiet room, comfortable temperature. All in all very good hotel for morning flight.

Dear Ms T. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Noisy

Customer review rating 4.3/5

A A. R. T. Couples - 10/01/2020 Confirmed reviews ALL

Asked for a quiet room as I am a very light sleeper , but there was a pump or something that kept coming on intermittently all the time

Dear Mr T. Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC . I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I have asked our maintenance team to thoroughly check the room to ascertain where the noise was coming from as we allocated you a 9th floor room as this is our quietest floor. I do hope we have the opportunity of welcoming you back to the Hotel Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Satisfaction

Customer review rating 4.3/5

Lawrence N. Couples - 10/01/2020 Confirmed reviews ALL

One night stay very convenient for our early flight next day,saved early taxi ride for that morning.Well received at reception and on departure

Dear Mr N. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Comfortable economical and sufficient.

Customer review rating 4.3/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

As above

Dear Ms Harding We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Too hot

Customer review rating 4.3/5

David P. Business - 09/01/2020 Confirmed reviews ALL

Expensive and too hot

Dear Mr P. Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our prices do vary according to demand and at the time you stayed the whole airport Hotels were extremely busy with events from the NEC. our rooms are self controlled for the heat and cooling settings but I will ensure our maintenance team check that there was no fault and that it could be switched off. Thank you for bringing it to our attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joanne King- General Manager. Ibis Birmingham International Airport - NEC

Great location, lovely hotel

Customer review rating 4.3/5

Mrs E. Business - 08/01/2020 Confirmed reviews ALL

The hotel was easy to find, rooms lovely, great restaurant, the only thing needs attention is the staff, non of them made an impression on me. I rang before hand about parking and breakfast and I just got a feeling that he wanted me off the phone!!! Also all other staff didn't want to go that little extra to help you, i think that it's a nice touch that they want to help and makes the experience better. But I would stay again if going to NEC or airport. Thanks

Dear Mrs E. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC I am glad to hear that you enjoyed your stay with us but disappointed that the staff did not make the extra effort which we are normally commended on. Thank you again for sharing your experience, and we hope your next visit will be a much better experience Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Staff were overwhelmed by guest numbers, very poor service on this occasion.

Customer review rating 4.3/5

Brian F. Couples - 07/01/2020 Confirmed reviews ALL

We arrived quite late and went to the bar for a drink before retiring. We had to queue for over 30 minutes just to get a drink served. All tables were littered with used crockery and glasses. Quite simply there were nowhere near enough staff on duty.

Dear Mr Folet Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We had a delayed flight the evening you stayed with over 150 extra guests staying, this of course gave the team a challenge as we could not get extra team in at such short notice. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would however like to assure you that this is not pur normal level of service We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Welcoming budget hotel

Customer review rating 4.3/5

Lou Families - 07/01/2020 Confirmed reviews ALL

Reception area was warm and welcoming and while the rooms had no frills they were clean and comfortable. Would use this hotel again.

Dear Ms D., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Same good experience

Customer review rating 4.3/5

Jane Couples - 06/01/2020 Confirmed reviews ALL

Love the rooms and the price

Dear J O. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

New Ibis rooms great and comfortable

Customer review rating 4.3/5

Mr S. J. Families - 06/01/2020 Confirmed reviews ALL

Lovely new Ibis rooms ,check in was a little hostile saying we could not check in till 2 pm but arrived 1.30 pm and wanted extra £20 charge . The TV alarm system was very quiet even though volume in loud and trying to call reception rang for 15 mins each time no replies , eventually got thru and seem reluctant but gave us wake up call around 2am as early flight from Bhsm otherwise nice stay .

Dear SHAUN J., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC . Thank you for your feedback on your recent stay with us.The team are reluctant to offer wake up calls as these can sometimes be missed and therefore a guest could miss their flight , this is why we do not offer this service normally. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Good value, great location.

Customer review rating 4.3/5

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

good very clean, nice meal and friendly staff.

Dear Mr O. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Very friendly staff. Clean and comfortable

Customer review rating 4.3/5

Rita Couples - 06/01/2020 Confirmed reviews ALL

Always stay when we have flight from Birmingham. Very short walk Always friendly staff and comfortable rooms

Dear Ms H., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager. Ibis Birmingham International Airport - NEC

Clean ample new style room

Customer review rating 4.3/5

Gc W. Families - 06/01/2020 Confirmed reviews ALL

Nice new style room. So convenient for early flights. Helpful friendly staff

Dear Mr C. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager. Ibis Birmingham International Airport - NEC

Very good

Customer review rating 4.3/5

Lin W. Couples - 05/01/2020 Confirmed reviews ALL

Excellent took off the stress of the journey to the airport

Dear LINDA W., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Great

Customer review rating 4.3/5

Tracey Couples - 05/01/2020 Confirmed reviews ALL

Comfortable bed, lovely view as on top floor. Whistly draught through door though.

Dear Ms Wright. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC
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