ibis Birmingham Airport - NEC (new ibis rooms) Hotel 3 stars

Customer review rating 4.3/5 7,792 reviews
ibis Birmingham Airport - NEC (new ibis rooms)
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+ 18 Services
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Room 1

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Hotel extras

  • Free SkyRail from Birmingham Station to the Airport

  • 6 purpose-built meeting rooms accommodating up to 40 people

  • Walking distance to Birmingham International Train station

  • The Hub Lounge restaurant features brasserie-style cuisine

  • Unlimited continental buffet breakfast available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day (Nearby)
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Birmingham Airport - NEC (new ibis rooms)

Ambassador Road
Bickenhill, Solihull
B26 3AW
birmingham
united kingdom

Tel: +441216199001

Fax: (+44)121/7805810

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   BIRM'HAM AIRPORT

  • By plane

    BIRMINGHAM INTL At 0.1km / 0.06 miles

  • By plane

    EAST MIDLANDS APT At 56.32km / 35 miles

  • By train

    BIRMINGHAM INTL At 0.64km / 0.4 miles

GPS :52.452472, -1.730636

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

PIZZERIA

Type of cuisine: Barbecue

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 7 people

Find out more

Our guest reviews for
ibis Birmingham Airport - NEC (new ibis rooms)

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,792 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,400 reviews

Late booking well made

Customer review rating 4.3/5

Will B. Couples - 12/02/2020 Confirmed reviews ALL

A weather disrupted journey was potentially stressful, but our booking at the ibis Birmingham Airport was the least worry. It was very well located, and provided just what we needed.

Dear WILLIAM B., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Good stay

Customer review rating 4.3/5

S. Families - 12/02/2020 Confirmed reviews ALL

Good stay

Dear Ms S., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Well located

Customer review rating 4.3/5

Leo Solo - 11/02/2020 Confirmed reviews ALL

This is my 3rd and 4th visit to the Ibis at birmingham airport. Very near airport and railway station. I need special assistance and the special assistance at airport came with a wheelchair and returned me in a wheelchair, very handy. The room was OK though the 'phone did not work on both occasions. Staff polite and helpful though I was sorry that they no longer gave help with luggage. On my last visit a young man helped with my case into airport and the management was much more friendly.

Dear LEO B., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Very help full

Customer review rating 4.3/5

Charles C. Couples - 11/02/2020 Confirmed reviews ALL

It was a bad weather that we stayed in Birmingham and we choice to stay near the airport and as I do in every stay first I check ibis. The staff was amazing and very helpful it was a very busy night for them because many ppl was making a booking for one night after many flights was cancelled on that night. Thanks for the room, food and everything

Dear CHARLES C., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Well location.

Customer review rating 4.3/5

John Solo - 11/02/2020 Confirmed reviews ALL

Short distance from airport.

Dear JOHN A., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Excellent hotel great location and staff

Customer review rating 4.3/5

Banaras Couples - 10/02/2020 Confirmed reviews ALL

Hotel was amazing Staff was friendly and professional. Will definitely stay again

Dear BANARAS I., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King-General Manager. Ibis Birmingham International Airport - NEC

Well located

Customer review rating 4.3/5

Paul L. Couples - 10/02/2020 Confirmed reviews ALL

The perfect place for a early flight back to Cyprus with coffee in our room to start our day. Also the room was clean and comfortable.

Dear PAUL L., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Well located

Customer review rating 4.3/5

Mark S. Business - 10/02/2020 Confirmed reviews ALL

Better than I was expecting, clean modern, quite funky double room with everything you might desire, good internet, nice staff, restaurant/bar, pizzeria, not a lot to not like! I would definitely use this Ibis again, five mins walk to departures for those morning flights. Thumbs up from me!

Dear MARK s., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager. Ibis Birmingham International Airport - NEC

fell below expectation in a few key areas

Customer review rating 4.3/5

Sophie Business - 10/02/2020 Confirmed reviews ALL

For the price of the room, I would have expected a better experience re managing the temperature of the room and levels of noise / vibration from other areas of the hotel. I asked for help using the casting service on the TV in the room, but none came

Dear SOPHIE *., Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. We have had issues with the Chromecast which we are addressing with the supplier, however this should have been conveyed to you and clearly this was not. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

All aspects very good

Customer review rating 4.3/5

Gill D. Solo - 10/02/2020 Confirmed reviews ALL

Very friendly staff . Clean rooms great position for the airport.

Dear GILLIAN D., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager. Ibis Birmingham International Airport - NEC

comfortable

Customer review rating 4.3/5

Michael B. Solo - 10/02/2020 Confirmed reviews ALL

Only a one night stay before a flight but very pleasant. Cheerful receptionist and a nice room, albeit fairly small. All basic facilities provided and a really comfortable bed. Perfect location and surprisinngly quiet. Good value for money.

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Nice hotel, grumpy staff

Customer review rating 4.3/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Hotel nice and clean, great for early departure. Poor signs when ordering pizza,drinks etc. Restaurants staff very grumpy and unhelpful. Serving us was too much trouble. Not a good start to holiday

Dear KELSEY A., Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Well located

Customer review rating 4.3/5

A P. Business - 10/02/2020 Confirmed reviews ALL

One night stay for business.

Dear ANGELA P., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

to recoup after a long flight perfect.

Customer review rating 4.3/5

Alan K. Couples - 10/02/2020 Confirmed reviews ALL

i was surprised, how quiet my room was although only 100mtr from the terminal. On the downside the food in the restaurant could have been better, all fried from frozen.

Dear Alan B., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne k.- General Manager Ibis Birmingham International Airport - NEC

Well located and convenient

Customer review rating 4.3/5

Stewart Friends - 09/02/2020 Confirmed reviews ALL

Every thing just fine

Dear Stewart, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Front Office Manager

Great location

Customer review rating 4.3/5

Nattha Business - 09/02/2020 Confirmed reviews ALL

Quick check in/out I would suggest to have a bigger sign for checking out so it’s a bit easier to notice. Good location but it would be great if direction (the walk way) from airport to hotel mentioned somewhere on website (eg. The closest exit from the airport).

Dear NATTHA R., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Well located close to the Airport terminal

Customer review rating 4.3/5

Barry B. Families - 09/02/2020 Confirmed reviews ALL

All worked very smoothly

Dear BARRY B., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne King- General Manager Ibis Birmingham International Airport - NEC

Convenient for early flights

Customer review rating 4.3/5

Alan M. Couples - 08/02/2020 Confirmed reviews ALL

Would not use top floors again due to noisy intermittent power plant on roof?

Dear Alan M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dayana Kancheva Front Office Manager

Satisfied with no frills

Customer review rating 4.3/5

Frank Business - 08/02/2020 Confirmed reviews ALL

Convenient, no frills comfort.

Dear Frank, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Front Office Manager

Good stay

Customer review rating 4.3/5

Gail S. Couples - 08/02/2020 Confirmed reviews ALL

Quick check in very nice room. Loved the pod style bathroom.

Dear Gail S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Front Office Manager
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