Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 630 reviews

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  630 reviews

TripAdvisor Rating  3.5/5  696 reviews

Fantastic Location!

TripAdvisor rating 5.0/5

LiahonaDad TripAdvisor review

Ok - we have to admit, we probably aren't your average visitors to Inverness as we really had no interest in going to see the lake (Loch Ness). but we loved the hotel and its central location was so valuable. We were doing everything by train around Scotland so we were very happy to find this hotel is basically one block walk from the train station but you wouldn't know it from the hotel. The Mercure is literally right in the middle of "downtown" Inverness and we were able to walk to so many things we wanted to see. It doesn't look like anything that would draw you in from the outside but we enjoyed the interior including the gold railing staircase from the main floor to the second floor. We especially loved the breakfast dining area with a gorgeous view of the river Ness. In fact the breakfast itself was fantastic - buffet style with lots of choices but we really, really loved making our own fresh squeezed orange juice every morning....so good! I have to admit the room itself was a little smaller than we would have liked with only about two feet from the end of the bed to the wall to walk past but we were out walking and sight seeing so much we really didn't care when we got back to the room - just crashing and sleeping for the most part. It also had all we really needed anyways so nothing to really complain about. We also loved it was so close to some awesome restaurants, Leaky's bookstore, the castle and, my favourite, the candy shop! The staff were also very attentive and helpful. the only thing I did struggle with was the lack of a mini-fridge in the room since I have a med that has to stay cold (a common thing we found at several hotels on this trip) but the staff were able to keep it safe in a hotel fridge and I was able to access it when I needed. The bottom line is - we enjoyed our stay here!

Dear Guest We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fraser Peterkin

Friendly staff

Customer review rating 4.5/5

Janlove Business - Confirmed reviews ALL

This hotel is well located in the centre of everything. I got the train up from Glasgow and it was just a 5 minute walk from the station. Room was clean and staff was friendly and helpful.

Dear Jan We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

Great location

Customer review rating 4.5/5

Tina H. Friends - Confirmed reviews ALL

Murcure hotel Inverness great location and few minutes walk from train station.Bed very comfy.Bathroom sink are a little small,The hotel is very nice.Staff was great and helpful.Breakfast was good.

Dear Tina We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

Not enough parking.

Customer review rating 3.5/5

Ag Solo - Confirmed reviews ALL

I booked this hotel as it said it had free onsite parking (which it does, but it is very small and was full of contractors vans). No spaces available when I arrived, so had to walk 10 mins and pay to park elsewhere. Not great. Room was nice enough.

Dear Andrew Thank you for taking the time to tell us about your experience at the Mercure I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you could let us know how you booked and where it said free parking and we can look into that for you, i can understand that being frustrating. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason McLeod Operations Manager

Another lovely stay in the heat of Inverness

Customer review rating 4.5/5

Lionel Q. Solo - Confirmed reviews ALL

I was looking forward to coming back after a lovely experience last spring and I was certainly not disappointed! The room was lovely , looking into the River Ness and all amenities were great ! The staff is kind, professional and make You feel at home . Many thanks for this enjoyable stay !

Dear Lionel We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

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Other web-users rate our hotel

  • 883 reviews 9/10 Location
  • 1,272 reviews 5.8/10 Room
  • 1,268 reviews 8.5/10 Service
  • 70 reviews 1.2/10 WiFi
  • 671 reviews 3.4/10 Comfort
  • 596 reviews 8/10 Food
  • 502 reviews 8.2/10 Breakfast
  • 391 reviews 5.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.