Mercure Inverness Hotel 4 stars

Customer review rating 4.0/5 5,464 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Inverness Hotel
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+ 13 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY
inverness
united kingdom

Tel: +4401463548111

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • INVERNESS :  LONGMAN RD HARBUOR RD

  • By plane

    INVERNESS At 16.09km / 10 miles

  • By train

    INVERNESS At 0.16km / 0.1 miles

GPS :57.478304, -4.226695

Our accommodation(s)

Pull open the curtains of your classic room and you're greeted with views of the River Ness or the picturesque Old Town. All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso cof fe machine, newspaper, robe and slippers..

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 2 single beds

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Compact room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege room with 1 double bed and riverside or old town view

  • Max. number of persons: 2
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Classic Room with 1 double bed, River side

  • Max. number of persons: 2
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

33 Church Street Brasserie

Type of cuisine: International

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Menu (PDF)

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

33 Church Street Bar & Brasserie

Non contractual photo

33 Church Street Bar & Brasserie offers a range of wines, gin, whisky, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available throughout the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 233

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Inverness Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

5,464 reviews

tripadvisor

TripAdvisor Rating 3.5/5

405 reviews

Another great stay

Customer review rating 4.0/5

Sara M. Couples - 28/11/2020 Confirmed reviews ALL

In the city for Christmas shopping, The Mercure is in the perfect location for parking up and walking to the shops and bars. Friendly helpful staff and with the covid restrictions in place I felt safe and comfortable.

Dear Sara We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please feel free to leave as a review on Tripadvisor Sincerely, Jason McLeod Operations Manager

Well located

Customer review rating 4.0/5

Chloe Couples - 27/11/2020 Confirmed reviews ALL

Great central hotel, has a car park. Nice clean room. Extra towels were provided when we asked. Great customer service.

Great Stay m

Customer review rating 4.0/5

P.hez Business - 26/11/2020 Confirmed reviews ALL

As always a great stop over. Comfortable beds and Good Breakfast. Only downside which I know can be improved is the WiFi does not always seem to work very well. Other times its ok ish. So apart from this issue overall a great stay.

Outstanding location

Customer review rating 4.0/5

Ralph L. Couples - 26/11/2020 Confirmed reviews ALL

Relaxing. Lovely break

Good location

Customer review rating 4.0/5

William W. Friends - 25/11/2020 Confirmed reviews ALL

We had an excellent stay at the hotel and enjoyed our time in Inverness

10

Customer review rating 4.0/5

David D. Business - 25/11/2020 Confirmed reviews ALL

Cannot be faulted

Excellent stay

Customer review rating 4.0/5

James D. Couples - 24/11/2020 Confirmed reviews ALL

All very good including staff friendliness ,food and cleanliness of rooms .

Good stay

Customer review rating 4.0/5

Davy Couples - 24/11/2020 Confirmed reviews ALL

Friendly staff and good service.

Customer review rating 4.0/5

Ms M. Families - 24/11/2020 Confirmed reviews ALL

Had a lovely stay hotel very organised and following covid guidelines very well felt very safe and reassured.

Perfect location for our visit

Customer review rating 4.0/5

Anonymous Families - 22/11/2020 Confirmed reviews ALL

We were very pleased to get an upgrade on "checking in". Overall our stay was very good. Very comfotable bed had a fantastic view overlooking the river.

Nice stay

Customer review rating 4.0/5

Imo Business - 21/11/2020 Confirmed reviews ALL

I've always liked staying here as it was pretty much in the Town centre and you could walk to a lot of interesting places including pubs restaurants and transport hubs, the hotel (and Previous the Ramada Jarvis) has always had nice friendly, helpful staff and a good well laid out restaurant. This Coronavirus has messed up a lot of things, but the hotel staff are great at what they do under the current difficult circumstances, and really make the place a nice place to stay. Parking is a pain in the arse because it's pretty limited, but first come/first served.

Good location

Customer review rating 4.0/5

Mrs C. Families - 18/11/2020 Confirmed reviews ALL

Stayed overnight with family. Room was OK but could do with being updated, bathroom was nice and clean and modern. Service at reception was smooth and they were very friendly. Afternoon tea was nice and it was presented beautifully. Staff were very attentive. Breakfast wasn't to my liking, too greasy and the scrambled egg wasn't nice. However the toast and tea did the job. The rest of my party enjoyed it though, their only niggle was an uncomfy bed.

Lovely staff

Customer review rating 4.0/5

Anonymous Solo - 18/11/2020 Confirmed reviews ALL

Comfortable, accommodating and very good location

Great location

Customer review rating 4.0/5

Anonymous Business - 18/11/2020 Confirmed reviews ALL

Decent stay in the centre of the town.

Everything was lovely

Customer review rating 4.0/5

Zoe Couples - 17/11/2020 Confirmed reviews ALL

Service was lovely. Our rooms was nice and big also very clean!! Check in/out was quick and easy! And a good central location!! :)

Well located

Customer review rating 4.0/5

Kevin A. Friends - 17/11/2020 Confirmed reviews ALL

Staff were friendly and welcoming and couldn't do enough for us during our 2 nights stay.

Very dark

Customer review rating 4.0/5

Anonymous Couples - 17/11/2020 Confirmed reviews ALL

The room was roomy, but the bathroom tiny, toilet was right next to the wall, not helpful for a well build guy, the "waterfall" shower head was nothing more than a dribble and the mobile shower head only came to my chest (I am 5ft tall) The lighting in the bedroom was extremely poor, couldn't find anything in my suitcase without using the light from the bathroom. Couldn't see much in the mirror in the bedroom with the poor lightening. The bed was comfortable enough. Position of the hotel was perfect for what we wanted, access to the town centre and the river view. The staff were friendly enough. One made us feel very welcome and happy for a chat.

Brilliant

Customer review rating 4.0/5

Jemma Families - 17/11/2020 Confirmed reviews ALL

My sister and I stayed one night, through a wowcher deal. The stay was brilliant, it was easy to book. We had everything we needed. The staff were all very friendly and helpful. Everything was clean. We also had afternoon tea through a wowcher deal and it was brilliant too. Again, the staff were friendly, helpful. Happy to help. The sleep was great, the shower was great, the breakfast in the morning was great. I wasn’t feeling too great and the young man that served us was lovely and said anything he could do to help, just give him a shout and sent us on our way with well wishes. The whole thing was brilliant. Central for some of the shops, for the bars at night. We really enjoyed our stay. Even in the times we are in they made us feel very safe and like nothing was too much hassle. The only difficult thing was finding a parking space in the carpark but that’s not the hotels fault at all. It was just a full carpark but we got one eventually. Everything in the hotel and to do with the stay couldn’t be faulted.

Customer review rating 4.0/5

Michael R. Couples - 17/11/2020 Confirmed reviews ALL

Noisy guests at night on our floor. Not observing the c19 rules and entering one another’s rooms late at night.

Well located, noisy outside

Customer review rating 4.0/5

Anonymous Couples - 17/11/2020 Confirmed reviews ALL

Overcharged by £5, booked for £45 charged £50, staff excellent, had dinner in the bar food was very good

Our most recent 20 reviews

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