Mercure Inverness Hotel

Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 809 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

ALLSAFE approved hotel

Hotel location

Mercure Inverness Hotel

Church Street
United Kingdom

GPS:57.478304, -4.226695

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our accommodation(s)

Pull open the curtains of your classic room and you're greeted with views of the River Ness or the picturesque Old Town. All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso cof fe machine, newspaper, robe and slippers..

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  809 reviews

TripAdvisor Rating  3.5/5  552 reviews

Needs improvement

Customer review rating 2.0/5

John R. Friends - Confirmed reviews ALL

Dial up speed Internet Inadequate number staff at breakfast and staff poorly trained. Ran out of items at breakfast Room ok, kept us dry and warm

good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

very good

Location is the only plus

TripAdvisor rating 2.0/5

Marissa P Families - TripAdvisor review

I’ve stayed in many hotels/motels/hostels and this hotel by far has definitely challenged my travelers adaptability. Besides a good location (near the river, pubs, and train station) this hotel has a fowl odor in the lobby and the hallways (mildew and cigarette smoke). Walls are thin and you can hear everything at all hours of the day. Beds are harder than life & pillows are worse. Stocking of rooms are inadequate (no soap in dispensers, 1 towel, dirty tea/coffee mugs). But the most difficult part of all is that you have to body slam your room door to open. Had to make a call to the front desk to have someone assist us opening the room door for us. The staff was lovely and the view from the room was nice but otherwise, definitely not a travelers paradise.


Customer review rating 2.5/5

Sue S. Families - Confirmed reviews ALL

We paid extra to have a room with a riverside view. The only riverside view in our room was a painting screwed to the ceiling above the bed!

Great location. Reasonable pricing.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Only stayed 1 night with my sons. Booked 2 rooms. Rooms are very clean but also extremely small. Lovely breakfast, staff a bit rushed and neither coffee machine was working but plenty of food and good quality. It is a good location to station and airport. Parking on site is available too.

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Other web-users rate our hotel

  • 953 reviews 8.5/10 Location
  • 1,321 reviews 5.4/10 Room
  • 1,059 reviews 7.9/10 Service
  • 86 reviews 2.1/10 WiFi
  • 703 reviews 3.3/10 Comfort
  • 484 reviews 7.1/10 Breakfast
  • 408 reviews 5.8/10 Cleanliness
  • 291 reviews 6.2/10 Food

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