Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 641 reviews

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, United Kingdom

Description

Hotel extras

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 100 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 CHURCH STREET BRASSERIE

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  641 reviews

Customer review rating 4.5/5

Kim B. Couples - Confirmed reviews ALL

Excellent location close to trains, trams and buses. Included continental breakfast a perfect start to your day.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jason McLeod Operations Manager

Customer review rating 3.0/5

William S. Solo - Confirmed reviews ALL

Unfortunately this hotel is tired and in need of some updating.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.5/5

Brian K. Couples - Confirmed reviews ALL

Had hoped for much more at this cost. But staff were very helpful and breakfast was good. Clearly outside of hotel needs some maintenance/painting.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Kim W. Couples - Confirmed reviews ALL

Friendly staff 😊

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Caroline H. Friends - Confirmed reviews ALL

Everything was alright, the staff were great and the location was great, but it just didn't feel like a 4 star hotel.

Dear Guest, Thank you for taking the time to share your constructive feedback. We hope to welcome you back to our hotel very soon to show you our progress.

Other web-users rate our hotel

  • 1,201 reviews 8.8/10 Location
  • 1,511 reviews 5.7/10 Room
  • 1,370 reviews 8.4/10 Service
  • 28 reviews 2.5/10 WiFi
  • 826 reviews 3.8/10 Comfort
  • 665 reviews 8.7/10 Breakfast
  • 492 reviews 6.3/10 Cleanliness
  • 343 reviews 4.6/10 Vibe

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