Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 609 reviews

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Description

Hotel extras

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Paid on-site car park for guests

Our accommodation(s)

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Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

GPS:56.397455, -3.436108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  609 reviews

Customer review rating 4.5/5

Colin J. Business - Confirmed reviews ALL

Well looked after.

Dear Colin J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callum Luce Hotel Operations Manager Mercure Perth

Customer review rating 2.5/5

Ronald S. Couples - Confirmed reviews ALL

Even though this building once was a mill, then turned into hotel , year down the line bedroom still old fashion furniture , no double glazing on windows you can hear every little noise outside especially if you have a bedroom facing the front

Dear Ronald S., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Callum Luce Hotel Operations Manager Mercure Perth

Customer review rating 5.0/5

Michael M. Solo - Confirmed reviews ALL

From arrival to departure I was looked after perfectly. Room lovely, Bar was a lovely place to spend a couple of hours. Great staff as well. Easy access from station which is a bonus.

Dear michael m., Thank you so much for your wonderful review and perfect score. We’re delighted to hear that you had such an enjoyable stay with us and that our central location made exploring Inverness so convenient. It’s especially pleasing to know that you felt well looked after from arrival through to departure—our team will be thrilled to hear your kind comments. We’re also glad you enjoyed your room and had the chance to relax in the bar. Your feedback about our staff means a great deal to us. We truly hope to welcome you back again soon for another great stay. Sincerely, Callum Luce Hotel Operations Manager Mercure Perth

Customer review rating 4.0/5

Elizabeth H. Solo - Confirmed reviews ALL

A centrally placed hotel with mixture or old and newer building. Excellent reception staff, plenty of hot water but the furniture and decor leave a lot to be desired.

Dear Elizabeth H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callum Luce Hotel Operations Manager Mercure Perth

Customer review rating 3.5/5

Campbell P. Business - Confirmed reviews ALL

Poor internet connection during stay, kept cutting out without warning

Dear Campbell P., Thank you for your feedback. We’re sorry to hear that the internet connection during your stay was unreliable and kept cutting out. We understand how frustrating that can be, especially when you need a stable connection. Your comments have been noted and will be shared with our team so we can look into improving the service for future guests. We appreciate you bringing this to our attention. Sincerely, Callum Luce Hotel Operations Manager Mercure Perth

Other web-users rate our hotel

  • 838 reviews 9.1/10 Location
  • 1,209 reviews 4.8/10 Room
  • 1,576 reviews 9.4/10 Service
  • 60 reviews 2.1/10 WiFi
  • 545 reviews 4.7/10 Vibe
  • 467 reviews 4/10 Amenities
  • 465 reviews 7.5/10 Breakfast
  • 444 reviews 5.9/10 Cleanliness

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