Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 434 reviews

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Description

Hotel extras

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Our accommodation(s)

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Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

GPS:56.397455, -3.436108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  434 reviews

TripAdvisor Rating  3.5/5  1,554 reviews

Not a great stay

Customer review rating 1.0/5

John R. Solo - Confirmed reviews ALL

Food from Room service was cold, went in the bin. Breakfast was just as bad food was cold. I will definitely not be staying at the Perth mercure in the future.

Dear John Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure Perth Scotland

Very good for one night

Customer review rating 4.0/5

Capucine Friends - Confirmed reviews ALL

This Mercure is an old one, built on an old mill, it has a real charm. The receptionist when we arrive and at check out was very nice and gave us a nice recommendation for dinner in the city. There is a carpark in front of the hotel and just 1min walking in case it’s full. The room is very old and need a refresh, especially the bathroom. It was good for one night.

Dear Capucine B., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Perth Scotland

good location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The staff at the hotel are absolutely lovely and very helpful. My stay was fine. Room are in much need of an upgrade

Dear Lindsay, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Perth Scotland

Great hotel in a very good central location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room very comfortable and hotel very welcoming.

Dear Allan, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Perth Scotland

Fantastic stay. Staff were amazing.

Customer review rating 5.0/5

Graham T. Friends - Confirmed reviews ALL

Our whole experience was fantastic. We were a group of 8 people going to Perth Races and staying overnight. We had used the hotel the previous year for the same trip which is why we rebooked and we were not disappointed. The staff were incredible, so accommodating, friendly and genuinely could not do enough for us. Please pass on our thanks. We will be guaranteed to book again for 2025.

Dear Graham, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Perth Scotland

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Other web-users rate our hotel

  • 539 reviews 9.4/10 Location
  • 858 reviews 4.7/10 Room
  • 1,009 reviews 9.3/10 Service
  • 34 reviews 2.5/10 WiFi
  • 326 reviews 7.9/10 Breakfast
  • 314 reviews 4.2/10 Vibe
  • 307 reviews 5.4/10 Cleanliness
  • 289 reviews 3.7/10 Amenities

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