Mercure Perth Hotel 3 stars

The room was clean, neat and tidy with kettle and drinks. Could have done with a couple of biscuits, but the food in the restaurant was great, under the circumstances, with social distancing and the odd shortage of menu items - only to be expected.

Staff very helpful and room spotless. Felt food not up to standard of last visit.

My partner and I went away for a Monday to Wednesday break. We arrived and were met with a lovely clean hotel, staff very friendly and helpful. They had on site parking or an overspill car park just at the back. The hotel itself is situated near shops, bars which do food and you could easily walk to further shops. Our room was a classic double, all very clean an exactly what we needed for our stay. It had a shower clean towels, soap shower gel and shampoo. We had breakfast both mornings we stayed which were lovely an on our first night we had dinner, my partner and I both don't drink wine so were substituted happily with soft drinks. The staff in the dinning area were very kind and obliging in any request. I would also say a special thank you to them for all their hard work.

Clean ,excellent and friendly and attentive staff .We got a great deal spoiled by the cost of the price of your drink.£4.20 for a measure of whisky at that price you make more than £160 on a litre at the price I can buy Grouse at .Being in Perth you would think you would have a button on the till for Grouse but you don't.

Great stay!!

We throught perth had been upgraded, the mercure booking site dudnt show that the hotel still needed upgrading, however the staff were fabulous and friendly and accomodating us. Their was a trivial oversight of some birthday arrangements however the lovely man on reception realky helped us out. The breakfast and staff in the morning again, were superb

Lovely hotel and very friendly staff. Food was great and a perfect location right in the city centre.

Lovely time at the mercure lovely chilled few days staff are most welcoming

Great all over experience in these challenging times

Hotel full of character and completely different to other Mercure hotel stats I’ve had, staff excellent and service outstanding. Food and drinks good choice and bar service great. Location perfect and we will defo return

Friendly staff on arrival - easy check in . Well organised in terms of breakfast bookings and rooms being available on time. We had booked a privilege room which was nice but missing some of the extras advertised on your website. Whilst i appreciate this may be because of covid i would expect you to update your website accordingly - no robes, slippers or newspapers so really the only difference was a bottle of water and a Nespresso machine. Overall a good breakfast spoiled only by the really thin bread used for toast which crumbles as you spread it. Staff make this hotel - very helpful and is you request anything like more towels, coffee etc these are delivered promptly to your room

We had a very nice stay . The plumbing in our bathroom was noisy and the hot water tap kept stopping and spluttering , resulting in a few soakings. Normally I would have contacted reception but living in Covid Times I reported it when checking out and the receptionist was going to have it repaired for the next guests.

Comfortable hotel in a converted water mill in the centre of Perth with parking. Bdrooms small but well appointed and comfortable. Large lounge bar with quiet corners and comfortable seats. The sound of water running through the old mill race was relaxing. Breakfas was more than adequate with quick friendly service.

After staying at this hotel several times over the last 12 years I am disappointed with my latest stay This hotel is going one way and it is not up. It is still a great location and an intersting , quirky building which almost makes up for a lot of the shortcomings. On this trip I was looking forward to using the restaurant at the hotel for both my nights only to find that on both nights it was unavailable , on the first night due to a private party and the second because they closed it for the night.. It would have been nice (and professional ) if I had been informed of the private party when I checked in or even a notice/sign at the check in desk instead of having to ask . This is not the first this has happened at this hotel , informing the guest ,it appears, of events at the hotel seems to be of secondary importance The staffing at the bar area also appears to be secondary as quite a few times there was no-one working the bar when I went to get a drink and on one occasion I had to wait 20 mins for someone to arrive to serve. At the last when I turned up for breakfast to see me on the way home , to find instead of the buffet that is advertised (and paid for ) . the hot buffet had been stopped and was replaced by an order to the kitchen which means portion sizes were less than generous and a wait for your breakfast , hope you are not in a hurry Due to a problem which lasted for the entire length of my stay the TV reception in the room (and most of the Hotel) was broken and had only limited(4) channels , An explanation was given but no apology !! I also note that in the last 18 mths almost all the staff appear to have changed which is never a good sign When I remember what a nice Hotel this used to be it upsets me and I hope the current management get their act together

Centrally located with a free car park.Rooms are good but not brilliant. Breakfast was ok but they need to ditch the coffee machine and go back to serving you a pot of coffee. Stayed there a few times and would go back again.