Mercure Perth Hotel 3 stars

Customer review rating 3.9/5 3,482 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Perth Hotel
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Room 1

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP
perth
united kingdom

Tel: +4401738481607

Check-in from 15h00

Check out up to 11h00

  • By plane

    EDINBURGH At 74.02km / 46 miles

  • By train

    PERTH At 0.8km / 0.5 miles

GPS :56.397455, -3.436108

Our accommodation(s)

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspap er, robe and slippers.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Views: Historic side view, Garden View, Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 2 single beds

  • Max. number of persons: 2
  • Views: City View, Garden View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 1 single bed

  • Max. number of persons: 1
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room with 1 kingsize bed

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Menu (PDF)

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

The Lounge bar offers a range of wines, beers, spirits, and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 177

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Perth Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,482 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,247 reviews

Good location.

Customer review rating 3.9/5

Anonymous Couples - 15/10/2020 Confirmed reviews ALL

The room was poor. Bar service and area good. Breakfast and evening meal average. The service was average. No finesse by majority of the waitresses.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan

Comfortable hotel in the centre of Perth.

Customer review rating 3.9/5

Anonymous Families - 14/10/2020 Confirmed reviews ALL

Excellent value stay in the centre of Perth. Hotel room was very comfortable and meals were very good.

Dear Lynne S., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Wee Gem.. great staff.. lovely food..good value

Customer review rating 3.9/5

Mrs J. M. Friends - 13/10/2020 Confirmed reviews ALL

Wee Gem brilliant for shopping and nightlife.. All are within 300 yards of the hotel.. Foid was good and the staff were very accommodating.. Rooms were good size with all you need.. Will definitely be back

Dear Julie m., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Good location

Customer review rating 3.9/5

Frank B. Couples - 13/10/2020 Confirmed reviews ALL

Lovely food and great location unfortunately due to covid no fault of hotel felt little trapped as everything closed for 6pm shame as would love to have seen more of perth and nightlife

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan - Operations Manager

Well located

Customer review rating 3.9/5

C L. Couples - 12/10/2020 Confirmed reviews ALL

Hotel was nice and clean, staff were friendly

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan

OK But...

Customer review rating 3.9/5

Anonymous Couples - 12/10/2020 Confirmed reviews ALL

Room 9 needed attention, window jammed and taps on basin needed sorting out...

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan - Operations Manager

Underwhelming

Customer review rating 3.9/5

Amy S. Couples - 12/10/2020 Confirmed reviews ALL

A bit of a let down- room was small and dated and in need of a freshen up- it could also have been cleaner (the TV remote and kettle in particular).

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan - Operations Manager

Really enjoyed our stay.

Customer review rating 3.9/5

Pamela S. Couples - 11/10/2020 Confirmed reviews ALL

Staff were very attentive especially Stevie at the bar and breakfast, she was very friendly and professional. The receptionists were excellent too.

Dear Pamela S., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Lovely hotel great location

Customer review rating 3.9/5

Charlene P. Couples - 11/10/2020 Confirmed reviews ALL

Fantastic stay great location comfortable and friendly staff the meals and breakfast were superb

Dear Charlene p., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Stayed for one night

Customer review rating 3.9/5

Terri Couples - 10/10/2020 Confirmed reviews ALL

Stephanie was really friendly at the reception desk. So natural with the customer. The hotel looked nice on the first look. But it does need a little TLC. Roof tiles falling off at the reception area. When we got to our room, there were holes in the wall, where something had been taken down. All this needs is a bit of pollyfilla and a lick of paint. The room also needs a coating of paint. The bathroom needs new silicone around the bath tub as well. Maybe installing USB charging points as well. As not everyone carries an actual plug to charge up phones/tablets etc. But as mentioned it was only for one night.

Dear Theresa B., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Midweek Break

Customer review rating 3.9/5

Isobel F. Friends - 10/10/2020 Confirmed reviews ALL

We had a lovely 2day break we found a friendly welcome from start to finish from reception to restaurant and all staff felt that all safety standards were covered and could find no faults food was very nice would definitely recommend it and will return when things are more settled again Isobel f.

Dear I f., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Great stay

Customer review rating 3.9/5

Caroline C. Couples - 10/10/2020 Confirmed reviews ALL

Great food and service

Dear Caroline C., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Great staff

Customer review rating 3.9/5

Angela M. Couples - 09/10/2020 Confirmed reviews ALL

We had a very pleasant stay at this hotel. All the staff were very polite & friendly.

Dear Angela M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Good stay

Customer review rating 3.9/5

Lisa K. Couples - 08/10/2020 Confirmed reviews ALL

Stayed two nights, food was amazing but bathroom could do with updating. Our sink had a large chip in it and decor was outdated

Dear Lisa K., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Lovely stay

Customer review rating 3.9/5

L B. Couples - 07/10/2020 Confirmed reviews ALL

Staff are second to none and all the covid precautions are in place and working well. The only slight down side was the sound proofing isn't great and we had some noisy neighbours but the night staff dealt with it well. Really enjoyed it and will be back. Food is fantastic too but the staff are the shining stars! Thanks!

Dear Laura B., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Good position for Perth center

Customer review rating 3.9/5

Peter B. Couples - 06/10/2020 Confirmed reviews ALL

A very pleasant hotel with some unique features and very well located for Perth city center

Dear Peter B., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Lovly hotel.

Customer review rating 3.9/5

Brian. Couples - 06/10/2020 Confirmed reviews ALL

We were both made very welcome at the mercure perth, Staff were great in the bar and restaurant area too.

Dear Brian C., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Good Stay

Customer review rating 3.9/5

Anonymous Couples - 06/10/2020 Confirmed reviews ALL

The staff were excellent and could not do enough for you, the hotel is getting very tired, worn carpets and bathroom fixtures. Very good location within Perth,

Dear Robert G., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Perfect location with really friendly, professional staff

Customer review rating 3.9/5

Karen H. Couples - 05/10/2020 Confirmed reviews ALL

Very relaxing over night stay

Dear Caren H., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Well located

Customer review rating 3.9/5

David M. Friends - 04/10/2020 Confirmed reviews ALL

the room we had 108 well where do a start shower was awful hanging off the wall window wouldn't shut properly the floor boards couldnd move without them making so much noise scared to walk around then had a manager at our door regarding noise for walking about come on really we stayed here every year for the past 10 years sad to say this maybe our last needs a good revamp

Dear David m., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathryn Mclellan - Operations Manager

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