Mercure Perth Hotel

Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,008 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

ALLSAFE approved hotel

Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

Telephone +44 1738 481607

Fax +44 161 388 0915
  • By plane

    EDINBURGH At 74.02km / 46 miles

  • By train

    PERTH At 0.8km / 0.5 miles

GPS:56.397455, -3.436108

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspap er, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,008 reviews

TripAdvisor Rating  3.5/5  1,361 reviews

Easy access to Perth

Customer review rating 4.5/5

Susan M. Families - Confirmed reviews ALL

We have used Perth Mercure before and it suits our needs very well

Well located with a free car park.

Customer review rating 4.0/5

J.m. Friends - Confirmed reviews ALL

With the exception of covid , this annual visit was our sixth or seventh as we come up to the Salutation Hotel for our church annual general assembly. Mercure has always been our preferred place to stay simply because of the parking facilities and the breakfast staff whom we have got to know over our visits.

Dear John M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located but hotel disappointing

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The bar and restaurant were really nice, sadly the rooms were a let down. I feel the rooms need some TLC, outdated décor and the bathrooms in poor condition

Dear Rebecca Alison W., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Old, Tired, Poor Quality

Customer review rating 1.5/5

Steve W. Business - Confirmed reviews ALL

The hotel is well situated in the centre of Perth, the Bar area is the highlight of the hotel but it is a bit dark and the carpets, furniture and decoration are all a bit old and tired. I've been to the hotel over the last 20 years and I don't recall the Bar area changing much (if at all) in that time. The rooms are dreadful, old worn carpets, poor lighting, old furniture and very old bathrooms. The showers (particularly on the 2nd Floor) give a very poor flow of water. I use the hotel for business but would not stay if I was paying with my own money. The hotel owners should stay in a room for a couple of nights and then try the Holiday Inn Express and the Premier Inn.

Dear Stephen W., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We are a new management team within the hotel and we are working hard with our head office to make improvements, Sincerely,

great place to stay

TripAdvisor rating 4.0/5

mat2tt TripAdvisor review

Nice place to stay, historic building, room and bathroom in need of some refurbishments, good location, limited parking space in case you arrive by car, located in city centre, friendly staff, walking distance to restaurants and shops

Good Morning Mat2tt, thank you for your kind review we look forward to welcoming you back in the future. Many thanks Matthew Operations Manager

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