Mercure Perth Hotel 3 stars

just back from a lovely stay this weekend, the breakfast was very good and the receptionists Sarah Fiona and Laura were very especially helpful.. loved every minute of our trip. we will definitly be back

We liked the central location of the hotel, the friendly staff (both at reception and in the bar) as well as the free parking. However as many have already observed, the rooms are very tired with old worn carpet, scuffed furniture and paint work, and a bathroom that needs a major refresh. Our window also had a hole in the wooden frame so fresh air. The water pressure in the morning was very low, it wasn’t great to have a decent shower.

What a lovely stay at the Mercure hotel! The restaurant manager Chloe was so helpful and attentive! Can’t complain about the service or experience. Prime location situated in the centre of Perth too!

My wife and I have just returned from a 2-night break at the Mercure and we have to say that we were disappointed by it. The location of the Hotel is excellent, right in the city centre and parking was free and right outside the main entrance. The reception and lounge area are really nice and welcoming and include features from the Hotels original status as a "working Mill". Every single one of the staff that we met couldn't have been more welcoming and helpful but that was the highlight of the visit. The room, while spotless was really tired and dated. We had requested a room with a "walk-in" shower but there weren't any available. We decided to go anyway but certainly wouldn't return until the rooms are upgraded as we found the shower (over bath) to be very narrow and slippery. I guess that I'm showing our age there. Curtains and screens are also long overdue for replacement as was the duvet cover which was badly torn. We couldn't figure out how the room cleaning system worked (or didn't in our case) as we did post the sign on the door stating that we were out but returned to find the room exactly as we'd left it. We only had breakfast at the Hotel and while it was OK, porridge (made to order) was a major disappointment, being closer in looks and texture to cement. Not a great advert for a Scottish dish. While we loved the location and the friendliness of the staff, I'm afraid the for the price we paid, our stay certainly wasn't "value for money" and certainly not up to the standard that we've come to expect from Mercure Hotels.

Spent 3 night. Excellent room & food. Staff very welcoming. Highly recommended.