Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 444 reviews

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Description

Hotel extras

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Our accommodation(s)

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Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

GPS:56.397455, -3.436108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  444 reviews

TripAdvisor Rating  3.5/5  1,563 reviews

A good experience and very helpful staff

Customer review rating 4.0/5

Patrick Couples - Confirmed reviews ALL

Dining table directly in front of large screen tv not helpful. Bedside reading lights on seperate circuits would be helpful. Otherwise all good, especially helpfulness of staff.

Dear Patrick We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cliffton Borges - General Manager , Mercure Perth Scotland

Brilliant location for amenities in Perth

Customer review rating 4.5/5

Brian J. Couples - Confirmed reviews ALL

Exceptional staff at reception when we arrived, nothing was too much trouble, very helpful in pointing us in the right direction for museum, places to eat and to Perth Concert Hall. Many thanks to you all and have a great time over the festive period.

Dear Brian, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cliffton Borges - General Manager , Mercure Perth Scotland

satisfied but .......

Customer review rating 4.0/5

James Families - Confirmed reviews ALL

Changes required to improve level of service to disabled clients. Too many steps to dining room to have breakfast although we did get the offer of having breakfast in an alternative lounge. This meant having to choose from menu and take it on a tray to our table. Not user friendly.

Dear James, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cliffton Borges - General Manager , Mercure Perth Scotland

Great location.

Customer review rating 4.5/5

Jim T. Couples - Confirmed reviews ALL

An overnight stay in a great building right in the centre of Perth.

Dear Jim, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cliffton Borges - General Manager , Mercure Perth Scotland

Great location, excellent staff.

Customer review rating 4.0/5

Jason Business - Confirmed reviews ALL

Stayed 2 nights for mobile field engineer work in the Perth area and used your hotel ad a base. The hotel and staff were fantastic. The only down side that I felt really letdown my stay was issues with the WiFi signal. Additionally the parking was quite limited but I did expect that from being so close to the centre but annoyingly once the main small carpark is full, the also small overflow didn't serve many spaces with huge council carparks all around and no discount or Mercure allocated spaces in that carpark. I had to pay for parking in the council carpark. The rooms were clean and comfortable but would benefit from a small upgrade to the lighting, sockets and carpet. But overall I was happy enough with the room. The Staff at the hotel were excellent, all very friendly and helpful. Extra thanks to Sara who was the lovely receptionist who checked me in and out again.

Dear Jason, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cliffton Borges - General Manager , Mercure Perth Scotland

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Other web-users rate our hotel

  • 591 reviews 9.3/10 Location
  • 906 reviews 4.9/10 Room
  • 1,138 reviews 9.3/10 Service
  • 39 reviews 1.6/10 WiFi
  • 348 reviews 7.9/10 Breakfast
  • 343 reviews 4.2/10 Vibe
  • 322 reviews 3.5/10 Amenities
  • 320 reviews 5.6/10 Cleanliness

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