Mercure Perth Hotel

Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 943 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

ALLSAFE approved hotel

Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

GPS:56.397455, -3.436108

Telephone +44 1738 481607

Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspap er, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  943 reviews

TripAdvisor Rating  3.5/5  1,402 reviews

Shocking

TripAdvisor rating 1.0/5

Wuzzer1980 Business - TripAdvisor review

One of the worst hotels I’ve stayed in. Rooms are dirty and there is no pressure on the showers at all so it barely dribbles out of the shower. I went to the restaurant to be told they wasn’t taking walk ins even though I’m staying at the hotel, so no food available at night. Was meant to be staying 2 nights but checked out after one.

Tired but friendly

Customer review rating 3.0/5

Peter M. Business - Confirmed reviews ALL

Was there for a three day conference. Pros - staff friendly and helpful, food very good Cons - room pretty tired, threadbare carpet on stairs, cleanliness was OK, but it's difficult to keep a worn out facility as clean as a new one, crackly speaker for music in the brasserie!

Dear Peter M., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathryn Mclellan – General Manager

Lovely building, friendly staff, great location

Customer review rating 4.0/5

Business T. Business - Confirmed reviews ALL

I stayed for two nights. The building is lovely, very close to the city centre (in fact, just behind the High Street) but at the same quiet as it is opposite a no longer in use watermill. Nice food at the restaurant and all members of staff were lovely. The only two things I did not like is that the room was quite dark (no lights on the ceiling) and breakfast choices for vegetarians are quite limited.

Dear Yurena S., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan – General Manager

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

No room service for 3 night stay.

Dear P L., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathryn Mclellan – General Manager

Great staff

Customer review rating 2.0/5

Tris B. Couples - Confirmed reviews ALL

The staff and public areas of the hotel were great. The rooms are very dated, tired and really need to be renovated. I actually feel the rooms themselves let down the Mercure brand.

Dear Tris B., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathryn Mclellan – General Manager

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Other web-users rate our hotel

  • 610 reviews 9.3/10 Location
  • 1,055 reviews 4.1/10 Room
  • 1,087 reviews 8.5/10 Service
  • 31 reviews 4/10 WiFi
  • 420 reviews 6.5/10 Breakfast
  • 397 reviews 4.5/10 Cleanliness
  • 352 reviews 3.6/10 Vibe
  • 330 reviews 3.3/10 Amenities

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