Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 569 reviews

Mercure Perth Hotel - Image 1
Mercure Perth Hotel - Image 2
Mercure Perth Hotel - Image 3
Mercure Perth Hotel - Image 4

Description

Hotel extras

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

GPS:56.397455, -3.436108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  569 reviews

TripAdvisor Rating  3.4/5  1,620 reviews

Great stay, lovely staff.

TripAdvisor rating 5.0/5

danielnM5477NI TripAdvisor review

I had the pleasure of staying at the Mercure Perth for 5 nights for business purposes. The staff were very friendly, the hotel was warm and clean and the meals were really nice. Throughout the stay we were looked after by several Mercure staff but wanted to particularly thank Chloe and Steph, nothing was too much trouble. Diana was a pleasure with a smile in the restaurant, and the buffet for the team each day was nice as well. Overall a really nice stay. Thank you.

Dear Guest. Thankyou for taking the time to leave us a review with special mention to chloe and steph! we hope to welcome you back again soon. kind regards, team mercure perth scotland

Customer review rating 1.0/5

Michelle B. Business - Confirmed reviews ALL

- The room was on the ground floor and was extremely run down- The shower was leaking from the pipe, which soaked the floor when used, the desk and chair were damaged and seat of the chair had little leather left on it and the radiator dripped continually. - The room is situated at the back of the hotel, with poor sound proofing to the outside. As a female I felt unsafe in the room as there was continual shouting and fighting from the housing estate across the road from the hotel, which kept me awake for most of the night.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards, Team Mercure Perth, Scotland

Customer review rating 3.5/5

Cairns L. Business - Confirmed reviews ALL

Window wouldn't close completely and this created a draft. Heating only seemed to be on for part of the time resulting in the room being quite cold. The Wifi was also quite poor. Everything else with the room was OK

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards, Team Mercure Perth, Scotland

Customer review rating 4.5/5

James H. Couples - Confirmed reviews ALL

Great location brilliant staff especially the girl on reception (Cynthia I think?) very helpful bar staff great aswel, room was cold asked for a heater and had one brought to my room in under 5 mins, cannot speak highly enough of all the staff. Hotel is built on a old will has great features.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Team Mercure Perth, Scotland

Customer review rating 3.5/5

Gary A. Couples - Confirmed reviews ALL

Although the location is perfect in the city, the car park is small, the room was ok, expected a walking shower not an overnight bath one, lighting wasn't the best in the bathroom. Over all a comfortable stay.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Team Mercure Perth, Scotland

In partnership with TripAdvisor

Other web-users rate our hotel

  • 826 reviews 9/10 Location
  • 1,179 reviews 4.6/10 Room
  • 1,566 reviews 9.4/10 Service
  • 56 reviews 1.5/10 WiFi
  • 542 reviews 4.7/10 Vibe
  • 461 reviews 4/10 Amenities
  • 453 reviews 7.5/10 Breakfast
  • 432 reviews 5.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby