Mercure Perth Hotel 3 stars

Pleasant stay food really nice all staff very helpful and cheery

Great two nights and good food

Arrived on September 3 for a four night stay and was delighted with the great reception we received at the check-in desk. Unfortunately it all went downhill from there. We had upgraded our room from a 'standard' to 'privilege'. Glad we didn't take the 'standard'. Room/bathroom was tired and small and the large flat screen tv they boasted about lost it's single every five minutes. Bed was clean and comfy though, praise be! After a quick visit to our room following arrival we paid a visit to the bar with another two members in our group. They had booked 'standard' so required a drink! There was no bar person on duty and we had to keep going to reception to request service. This wasn't a problem for long however as the prices were extortionate so went out from then on. Found plenty cheaper places with great service. Breakfasts were pretty basic to say the least and the broken toaster resulted in lengthy waits. I was there four days, surely a new toaster could have been purchased in this time? Hate to think how long it had been broken for. On our last morning most breakfast items were burnt or overdone. Horrendous. We only ate one evening meal at the hotel but that was a disaster. After a long day at Perth races we were extremely hungry and looking forward to an evening in. Prawn cocktails were bland, no butter with the bread. The men in our group ordered the Cheeseburger with bacon, onion rings and BBQ sauce from the menu. It came with no cheese, bacon, onion rings or BBQ sauce! When we pointed this out to the lovely waitress she went back to the kitchen and eventually returned with some bacon and onion rings on a small plate, by this time the burgers were almost gone.

After a few problems with the room not being ready which was sorted out by very friendly staff we enjoyed a quiet and comfortable stay. Meal was lovely and breakfast nice.

Perfect

We had a lovely couple of days in this quirky hotel. It is set in an Old Mill and the water feature is a plus. Staff were very helpful although sometimes a bit abrupt. The cobbled Street on entry was a bit difficult to find but overall we had a great time.

Great food, fantastic staff, good location. Rooms need upgrade.

A comfortable and friendly hotel in the centre of town. However we considered it expensive and not good value for the price paid. Our privilege room cost around thirty pounds extra but appeared no different from a standard room apart from provision of two thin cotton dressing gowns and disposable slippers. The restaurant was friendly and pleasant enough but below expectations in both ambience and food quality.

Hotel was in a good location bit pricey for a drink

Apart from trying to get through to reservations, which is a complete nightmare, they even take days to respond to emails, cannot fault hotel or staff, all excellent.

I asked for a low floor which i didnt get and the day we were leaving the receptionist had said that the compurter had flagged her that the room we asked for had been lying empty and we should have been in that room the receptionist said that she was on holiday the nights we were staying meals were nice rooms need upgraded and the bar has to bring its prices down because to expensive we like going back to hotel for a night cape but this would not put me off

Had a lovely stay, hotel well located for the city centre. All the staff were very friendly. The breakfast was good. Its an old building but the only problem we had were squeaky floorboards so didn't get much sleep as the people in the room above walked about a lot on our 1st night.

Myself and my husband both enjoyed our two night stay at the hotel, it was excellent value. Apart from the extremely noisy floorboards above our room, we couldn't fault anything else..The staff were all lovely and our meal on the first night and breakfast on both mornings was fantastic. We would definitely recommend.

Opted for the early check in, which was good, room was ready. Rooms quite basic, needs upgrading but was clean and bed was comfortable.

Had another stay at this fab hotel. It has a central location with lovely efficient staff and the breakfast is so good. We intend going backing November time when Perth has lots going on looking forward to it