ibis London Luton Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 1,407 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 162 modern guest rooms with connecting rooms available. Perfect for sta before taking off

  • Four"Space by Ibis" meeting rooms which can accommodate up to 70 delegates with wifi free

  • Easy access to London Luton Airport 8 minutes. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel and on our wonderful outdoor terrace

Our accommodation(s)

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ LUTON
United Kingdom

GPS:51.876514, -0.381876

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,407 reviews

TripAdvisor Rating  3.5/5  2,586 reviews

Parking Nightmare

TripAdvisor rating 1.0/5

Maria S TripAdvisor review

A Parking Nightmare. I recently stayed at the Ibis London Luton hotel and had a terrible experience with their parking system. I parked my car and went inside to ask a quick question. When I returned, I paid the £5 parking fee. However, I later received a parking fine. Apparently, you have to pay for parking immediately after parking your car. This is a very strict and inconvenient rule, especially if you're only going inside for a short time. I tried to appeal the fine, providing proof of payment and explaining the situation, but the hotel refused to cancel it. I would strongly advise against staying at this hotel due to their unfair and poorly communicated parking policy.

Close to airport

TripAdvisor rating 4.0/5

500trishu Couples - TripAdvisor review

We stayed last night due to having early flight this morning We have stayed in this hotel previously which is why we booked again We asked for a room looking over runway and they accommodated our request Bed was comfortable Tea & coffee in room which is always good Only negative was bathroom tap looked filthy but it was just discoloured. Bathroom floor was slippy We would stay again due to location

Did the job!

TripAdvisor rating 5.0/5

victoriaswift269 TripAdvisor review

We stayed at Ibis Luton Airport the night before our flight with our 2-year old. The room was clean and comfortable, the restaurant did nice food, and the staff in the bar were friendly. We got an Uber to the airport for ease (fully available at 4am). There is a bus on the road outside but it doesn't always turn up.

Poor customer service

TripAdvisor rating 1.0/5

Mihai P TripAdvisor review

Worst experience ever, family with 2 kids ,2 rooms booked and they book another couple in our second room, spoke with them and we been moved to different rooms ,after 2 hours another person been brought in our second room. Staff was very rude when questions been made and there answer was that is nothing that can be done. Place to be avoid .

Very very disappointing

TripAdvisor rating 2.0/5

Donaldnurse999 Families - TripAdvisor review

This was a very disappointing hotel!!! We (family of 3) stayed for two night at each end of our holiday. On the first stay (14-16th October) my wife cut her finger and went to reception to ask for a plaster. She was told that the first aid kit “did not contain any plasters”. Eventually, they found a plaster in another first aid kit that expired in 2022! Also, the family room had a small single bed in it. This bed had a collapsible shelf above it, however, when the room was made up (on both our stays) the shelf was not put away, so my 8yr old exhausted daughter flopped on to the bed and banged her head against it. On our second stay (23-25th October) we had booked a triple room and when we arrived at 1am after a delayed flight we were told there were none available. They could only offer us a double room (two adults and an 8yr old). Eventually they found us a room the size of a postage stamp with 3 single beds literally squeezed in to it. The TV didn’t work, the shelf was still a head injury risk… THE ROOM KEYS!!! On both our stays, the keycards to the rooms were awful! We had to continually go to reception to get new ones just to go back to the room to find it STILL didn’t work. It was awful. The bar had 5 or 6 draught taps, but ok both our stays, only the Stella worked. Short positive list: Rooms were clean, very close to airport, beds very comfy. No aeroplane noise. Sadly though the negatives far outweigh the positives and I would really not recommend this hotel, we will certainly not be using it again!

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Other web-users rate our hotel

  • 2,578 reviews 9.3/10 Location
  • 2,853 reviews 5.8/10 Room
  • 2,050 reviews 8.7/10 Service
  • 31 reviews 6.9/10 WiFi
  • 1,227 reviews 6.3/10 Cleanliness
  • 680 reviews 5.8/10 Value
  • 400 reviews 5.7/10 Breakfast

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