ibis London Luton Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,073 reviews

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ibis London Luton Airport - Image 1
ibis London Luton Airport - Image 2
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ibis London Luton Airport - Image 4
Spittlesea Road, LU2 9NZ LUTON, United Kingdom

Description

Hotel extras

  • 162 modern guest rooms with connecting rooms available - ideal for families

  • Four "Space by ibis" meeting rooms which can accommodate up to 70 delegates with free wifi

  • Easy access to London Luton Airport in 8 minutes. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel and on our wonderful outdoor terrace

  • Pet-friendly hotel

Our accommodation(s)

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Room 1

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ LUTON
United Kingdom

GPS:51.876514, -0.381876

Telephone
Fax +44 1582 455511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,073 reviews

Customer review rating 2.5/5

Elisabeth L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you found our location convenient for the airport and that you felt our hotel offered good value for an overnight stay before an early flight. However, we are sincerely sorry to learn that you were disappointed with the condition of our facilities and the standard of cleanliness. This is not the level of quality we aim to provide, and we apologise that your experience did not meet your expectations. Your comments have been shared with our Housekeeping and Maintenance teams so that they can review these areas and take the necessary action to improve our standards. We appreciate your honest feedback and hope you will consider staying with us again in the future, giving us the opportunity to provide you with a much better experience. Warm Regards, Ibis London-Luton Airport

Customer review rating 1.0/5

Warren G. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations, and we sincerely apologise for the disappointment you experienced. It is concerning to learn that you found your room to be unclean, the bed uncomfortable, and that you were dissatisfied with the number of pillows provided. We are also sorry that our restaurant offering did not meet your expectations or provide the value you were looking for. Your comments have been shared with our Housekeeping and Food & Beverage teams so that they can review these areas and make the necessary improvements. Feedback such as yours is invaluable in helping us improve the experience we provide for our guests. We appreciate your honesty and hope you will consider giving us another opportunity in the future so we can provide you with the high standard of service and comfort that we strive to deliver. Warm Regards, Ibis London-Luton Airport

Customer review rating 5.0/5

Guy B. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your wonderful feedback and for awarding us a perfect 100/100. We are delighted to hear that you found our hotel to be the perfect choice for the airport and that you enjoyed our clean and welcoming environment. Providing a comfortable stay and a warm welcome to every guest is something our team takes great pride in. Your kind comments are greatly appreciated and will be shared with the team, who will be delighted to know their efforts contributed to such a positive experience. Thank you once again for choosing Ibis London-Luton Airport. We look forward to welcoming you back on your next trip. Warm Regards, Ibis London-Luton Airport

Customer review rating 4.0/5

Ahmed B. M. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback and for rating your stay 80/100. We’re delighted to hear that you had a comfortable stay and found our location so convenient, with the airport within easy walking distance. We’re pleased that our hotel provided a comfortable base for your journey. Thank you again for choosing Ibis London-Luton Airport. We hope to welcome you back again soon! Warm Regards, Ibis London-Luton Airport

Customer review rating 5.0/5

Piotr K. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review and for giving us a fantastic 100/100! We’re delighted to hear that you had such a lovely stay with us. It’s great to know that you found your room very clean, the bed comfortable, and our reception team welcoming and friendly. We’re especially pleased that we were able to provide a comfortable and convenient stay ahead of your very early flight, and it’s fantastic to hear that you plan to stay with us again. Thank you again for choosing Ibis London-Luton Airport. We look forward to welcoming you back! Warm Regards, Ibis London-Luton Airport

Other web-users rate our hotel

  • 2,801 reviews 9.3/10 Location
  • 3,001 reviews 5.3/10 Room
  • 2,324 reviews 9/10 Service
  • 33 reviews 6.7/10 WiFi
  • 1,262 reviews 5.7/10 Cleanliness
  • 470 reviews 3.9/10 Vibe
  • 361 reviews 6.4/10 Breakfast
  • 5 reviews 1.4/10 Sustainability

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