ibis London Luton Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,000 reviews

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ibis London Luton Airport - Image 1
ibis London Luton Airport - Image 2
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Spittlesea Road, LU2 9NZ LUTON, United Kingdom

Description

Hotel extras

  • 162 modern guest rooms with connecting rooms available. Perfect for sta before taking off

  • Four"Space by Ibis" meeting rooms which can accommodate up to 70 delegates with wifi free

  • Easy access to London Luton Airport 8 minutes. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel and on our wonderful outdoor terrace

Our accommodation(s)

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ LUTON
United Kingdom

GPS:51.876514, -0.381876

Telephone
Fax +44 1582 455511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,000 reviews

Customer review rating 3.0/5

Steve H. Couples - Confirmed reviews ALL

Bed for the night and cheeper than the rest

Dear Guest, Thank you for sharing your feedback and for rating your stay 60 out of 100. We are glad that our hotel provided a convenient option for a night’s rest and met your need for a cost-effective stay. We also appreciate your comments and will continue to look for ways to enhance our guests’ overall experience. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Warm Regards, Ibis London-Luton Airport

Customer review rating 2.0/5

Spencer C. Solo - Confirmed reviews ALL

Stayed after a weekend away and late flight into Luton airport. Check in was difficult, was told computers not working, so had to be rebooted, and once got key it didn’t work so had to go back to reception to be let into room with a master key. This didn’t feel particularly safe. Room was just about OK tho the carpet was very worn and stained which was off-putting. Shower alright although water pressure could have been much better. All in all I was glad to leave the next day and I’d question whether to stay in an Ibis ever again. Positives: staff were helpful and kind given the situation they were dealing with, and it was cheap (so perhaps you get what you say for!).

Dear Guest, Thank you for taking the time to share your detailed feedback. We are very sorry to hear about the difficulties you experienced during check-in and the issues with your room. Please accept our sincere apologies for the inconvenience and discomfort this caused. We truly appreciate your kind words about our staff, who always strive to assist guests even during challenging situations. Your comments regarding the room condition, carpet, and shower have been noted and will be addressed as part of our ongoing improvements. We value your feedback and hope to have the chance to restore your confidence in Ibis during a future stay. Warm Regards, Ibis London-Luton Airport

Customer review rating 5.0/5

Ian D. Solo - Confirmed reviews ALL

Rooms quite basic, but ok for my visit - very clean, I think it was Alexandra that looked after the room, thankyou

Dear Guest, Thank you for sharing your feedback and for rating your stay 60 out of 100. We’re glad our hotel provided a convenient option for a night’s rest and met your need for a cost-effective stay. We appreciate your comments and will continue to explore ways to enhance our guests’ overall experience. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm Regards, Ibis London-Luton Airport

Customer review rating 4.0/5

Barbara S. Families - Confirmed reviews ALL

Good Staff were helpful Room was quiet and beds were comfortable

Dear Guest, Thank you for sharing your feedback and for rating your stay with us 80 out of 100. We are delighted to hear that you found your stay comfortable and appreciated our convenient location close to the airport. It’s wonderful to know that our helpful staff, quiet rooms, and comfortable beds contributed positively to your experience. Your kind comments are truly valued by our team. We look forward to welcoming you back again soon for another enjoyable stay. Warm Regards, Ibis London-Luton Airport

Customer review rating 4.5/5

Duncan S. Couples - Confirmed reviews ALL

Clean and tidy room - heating not very effective

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you found your room clean and tidy and that our location was ideal for the airport. We appreciate your comments regarding the heating and will share them with our maintenance team to help improve guest comfort in the future. We look forward to welcoming you back on your next visit. Warm Regards, Ibis London-Luton Airport

Other web-users rate our hotel

  • 2,697 reviews 9.4/10 Location
  • 2,921 reviews 5.5/10 Room
  • 2,140 reviews 9/10 Service
  • 29 reviews 6.4/10 WiFi
  • 1,224 reviews 6/10 Cleanliness
  • 352 reviews 6/10 Breakfast

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