ibis London Luton Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,115 reviews

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ibis London Luton Airport - Image 1
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Spittlesea Road, LU2 9NZ LUTON, United Kingdom

Description

Hotel extras

  • 162 modern guest rooms with connecting rooms available - ideal for families

  • Four "Space by ibis" meeting rooms which can accommodate up to 70 delegates with free wifi

  • Easy access to London Luton Airport in 8 minutes. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel and on our wonderful outdoor terrace

  • Pet-friendly hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin room with 2 beds

Photo out of - Twin room with 2 beds

Furnished with our new Sweet Bed by ibis beds and bedding, the new ibis room offers the ultimate in comfort: two cosy beds, ensuite bathroom, hairdryer, tea and coffee facilities, desk, internet and LCD flat screen TV with all the best channels.

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Furnished with our new Sweet Bed by ibis beds and bedding, the new ibis room offers the ultimate in comfort: 1 double + 1 extra bed, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet & LCD flat screen TV with all the best channels.

Max. number of persons
3

Bedding

Queen size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

  • Views:

    Airport view

Max. number of persons
2
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 26'/66 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ LUTON
United Kingdom

GPS:51.876514, -0.381876

Telephone
Fax +44 1582 455511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 162 rooms
  • 4 rooms for people with reduced mobility
  • 9 family rooms
  • 12 connecting rooms
  • 162 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Buffet Additional charge
  • Children

Business

4 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels
  • On site
  • Outdoor parking
  • Private

  • Parking pricing: 25.65 € 22 GBP Per day
  • Parking for a week

FOGGS

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Because great days always start with a good breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,115 reviews

Customer review rating 2.0/5

Chunwaiedwin H. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Allen M. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Yulia P. Friends - Confirmed reviews ALL

Dear Yulia, I am aware of the case and to be fair the guests that booked with you asked to burn the points so they could take breakfast. Once the mistake was brought to our attention we took payment for breakfast and the points have been deposited to your account. regards Peter Byard General Manager

Customer review rating 3.5/5

Peter B. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 4.0/5

James R. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 4.0/5

Allen M. Couples - Confirmed reviews ALL

All straightforward on arrival. Room was ok (could do with a deep clean / bit of an update). The bed was comfy, bedding & linen was clean, tea & coffee provided, lovely hot bath / shower. The food was really good & reasonably priced to say it's so near the airport. The transfer to the hotel by bus was 2 mins & only cost £2. Fulfilled what we needed, & would use again

Customer review rating 0.5/5

Yulia P. Friends - Confirmed reviews ALL

Front desk staff burned my points and I didn’t ask for this. Supervisor are not responsible for an action. Manager promised accumulate my points back, but they didn’t make. Dissapointed.

Dear Yulia, I am aware of the case and to be fair the guests that booked with you asked to burn the points so they could take breakfast. Once the mistake was brought to our attention we took payment for breakfast and the points have been deposited to your account. regards Peter Byard General Manager

Customer review rating 3.5/5

Peter B. Business - Confirmed reviews ALL

Sadly due to flight delay and needing to be back at the aorport for 4.30 i was only at the hotel for approximately 4 hours, but that stay was comfortable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 4.0/5

James R. Couples - Confirmed reviews ALL

Tired rooms. Needs a refit. Lovely staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 5.0/5

David E. Solo - Confirmed reviews ALL

Easy check in, and great service.

Customer review rating 5.0/5

Anna B. Solo - Confirmed reviews ALL

I needed accommodation near Liton airport and it was a perfect choice. Very easy to get to both from the airport and London, good price, clean, comfortable, I would highly recommend staying here.

Customer review rating 5.0/5

Brian S. Business - Confirmed reviews ALL

Excellent service by all staff, excellent location to airport, comfortable bed after travelling.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 1.0/5

Amy B. Couples - Confirmed reviews ALL

1 night stay. Air con didn’t work in room, toilet wouldn’t flush. Only certain drink available at the bar. Microwaved food.

Dear guest, apologies that you didnt enjoy your stay with us, in terms of the room maintenance issues they will be looked at asap. In terms of the bar, unfortunately our cellar cooling system failed just before the weekend of your stay and there is a 5 day lead time for a new one to be installed, something that was out of our control. A proportion of our food is microwaved, I think you would struggle to find a hotel across the globe that doesn't use them, but we also offer dishes that are made on site. kind regards Peter Byard General Manager

Customer review rating 2.5/5

Nicholas H. Couples - Confirmed reviews ALL

Toilet wouldn’t stop flushing until you pressed flush button multiple times. Only one bedside light worked and there was no draft beer available.

Dear guest, please accept my apologies for the shortfall in standards you experienced, I will pick up the room issues with the maintenance team. In terms of the draught beer, unfortunately our cellar cooler failed 2 days before the weekend and there is a 5 day lead time for a new one to be installed, completely out of our control unfortunately. kind regards Peter Byard General Manager

Customer review rating 4.5/5

Duncan U. Couples - Confirmed reviews ALL

Room clean and had everything we needed

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 1.5/5

Vojislav M. Solo - Confirmed reviews ALL

I checked in on 27/08026 and the Internet in the room was not working. It didn't work on the mobile data issue. I understand this was a temporary issue or perhaps a consequence of external factors such as the storm the day before but it made life difficult as I couldn't check my flight details or anything else for that matter.

Customer review rating 2.0/5

Kelly O. Families - Confirmed reviews ALL

The cards wouldn't open the room door so I had to keep going back to reception

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Peter Byard General Manager

Customer review rating 3.0/5

Ilana S. Families - Confirmed reviews ALL

The staff were really courteous and helpful which made our stay more pleasant. And the room was clean. But the TV didn't work, the shower was broken and there was a smell of sewage in the bathroom.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Peter Byard General Manager

Customer review rating 1.0/5

Nardeen S. G. Families - Confirmed reviews ALL

The room was dirty, the bathroom sink was stained, not enough towels, door to the room didn’t open properly and we were locked out for the 10 mins upon arrival, no where to open a single luggage.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Peter Byard General Manager

Customer review rating 4.5/5

Shannon H. Solo - Confirmed reviews ALL

Comfortable room, friendly and accommodating staff, perfect location for the airport. Only downside was food options if you have any dietary requirements.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 1.5/5

Irene R. Business - Confirmed reviews ALL

The room I was allocated to wasn’t acceptable. The floor was really unclean and there was powder around the bed and carpet edges which AI told me was most likely bed bug management. There was a massive stain under the desk. The decor is about 30 years old. At least the bedding and shower looked clean. Broken remote. Housekeeping can only do so much. This is an ownership issue.

Dear guest, please accept my sincere apologies for the shortfalls in service and standards you experienced during your stay. In terms of the powder on the floor, we do Pre treat for possible bedbugs, that is not to say we have had bedbugs but as we are at an airport and have a lot of international travelers, the prevention is better than the cure. In terms of the general makeup of the hotel I have noted your comments for the future to support any refurbishment plans. kind regards Peter Byard General Manager

Customer review rating 4.5/5

Caroline F. Couples - Confirmed reviews ALL

Room was comfortable and looked fairly newly refurbished. Had an issue with getting the shower on but swiftly dealt with by the mai tenancy guy ( Pull knob up hard!)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 4.5/5

John C. Couples - Confirmed reviews ALL

Good hotel to wait for plane

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Customer review rating 5.0/5

Angela K. Couples - Confirmed reviews ALL

Great location and wonderful check in staff, great stay in a clean room with everything we needed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Other web-users rate our hotel

  • 2,824 reviews 9.3/10 Location
  • 3,026 reviews 5.2/10 Room
  • 2,374 reviews 9/10 Service
  • 36 reviews 6.8/10 WiFi
  • 1,298 reviews 5.5/10 Cleanliness
  • 730 reviews 6.6/10 Value
  • 474 reviews 3.9/10 Vibe
  • 372 reviews 6.6/10 Breakfast

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