ibis London Luton Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,025 reviews

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ibis London Luton Airport - Image 1
ibis London Luton Airport - Image 2
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Spittlesea Road, LU2 9NZ LUTON, United Kingdom

Description

Hotel extras

  • 162 modern guest rooms with connecting rooms available - ideal for families

  • Four "Space by ibis" meeting rooms which can accommodate up to 70 delegates with free wifi

  • Easy access to London Luton Airport in 8 minutes. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel and on our wonderful outdoor terrace

  • Pet-friendly hotel

Our accommodation(s)

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ LUTON
United Kingdom

GPS:51.876514, -0.381876

Telephone
Fax +44 1582 455511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,025 reviews

Customer review rating 3.5/5

Dario C. Families - Confirmed reviews ALL

It’s perfectly located for Luton Airport, easy accessible and 10 min walk We had dinner in the evening and we found the food very expensive for the quality received, the burger at £16.00 in particular was overpriced

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Ibis London Luton Airport. We are delighted to hear that you found our location perfect for your travel needs and appreciated the easy access to Luton Airport. It is also pleasing to know that the room provided everything you needed for your overnight stay before your early flight. We appreciate your comments regarding your dining experience. We are sorry to learn that you felt the food did not represent the value you expected, particularly the burger. While we strive to offer quality meals at competitive prices, our pricing structure is aligned with other airport hotels and reflects our convenient airport location and operating costs associated with providing services in this area. Nevertheless, we value your feedback and will share your comments with our Food & Beverage team for review. Thank you once again for your feedback and for choosing to stay with us. We hope to welcome you back on your next trip through Luton Airport. Warm Regards, Ibis London-Luton Airport

Customer review rating 4.0/5

Malcolm P. Solo - Confirmed reviews ALL

This was a last minute booking as a flight from another airport had been cancelled less than 24 hours before we flew. Therefore had to get another flight meaning an overnight stay as the flight was early. Booked up without a problem. Comfortable bed. I had a decent nights sleep.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Ibis London Luton Airport. We are pleased to hear that we were able to accommodate your last-minute booking following the disruption to your travel plans. We understand how stressful unexpected flight cancellations can be, and we are glad that the booking process was smooth and hassle-free. It is also wonderful to know that you found the bed comfortable and were able to enjoy a good night's sleep before your early flight. Providing a convenient and comfortable stay for travellers is exactly what we strive for. Thank you once again for your feedback and for choosing to stay with us. We hope to welcome you back again in the future under less stressful travel circumstances. Warm Regards, Ibis London-Luton Airport

Customer review rating 1.5/5

Clare L. Couples - Confirmed reviews ALL

Decor was very tired, bathroom door didn’t close. Bedside light taped up. Carpet worn. No nice pictures or furniture.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Ibis London Luton Airport. While we are pleased to hear that you found the hotel clean, we are sorry that the condition of the room did not meet your expectations. We regret that you experienced issues with the décor and maintenance, including the bathroom door, bedside light, and worn carpet. We understand how these aspects can affect the overall comfort of a stay. Please be assured that your comments have been shared with our management and maintenance teams for review, as guest feedback is essential in helping us identify areas for improvement. Thank you once again for your honest feedback. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide a better experience in the future. Warm Regards, Ibis London-Luton Airport

Customer review rating 4.0/5

Charlotte H. Families - Confirmed reviews ALL

Recently stayed the night before an early flight. The experience was great. We checked in late, which was no problem and the member of staff arranged parking for us whilst we were away. The room was basic but had everything we needed. Would definitely recommend and will be staying again. Thank you ☺️

Dear Guest, Thank you for taking the time to share your positive feedback regarding your recent stay at Ibis London Luton Airport. We are delighted to hear that you had a great experience staying with us before your early flight. It is wonderful to know that the late check-in process was smooth and that our team were able to assist you with arranging parking during your trip. We are also pleased that you found the room comfortable and equipped with everything you needed for your stay. Your kind comments regarding our location, efficient service, and friendly staff are truly appreciated and will be shared with the team. Thank you as well for your recommendation and for choosing to stay with us again in the future. Warm Regards, Ibis London-Luton Airport

Customer review rating 5.0/5

Paul C. Solo - Confirmed reviews ALL

We had two rooms booked, early flight the next morning. Room ready as required. Enjoyed the complementary drink

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Other web-users rate our hotel

  • 2,737 reviews 9.4/10 Location
  • 2,934 reviews 5.4/10 Room
  • 2,206 reviews 8.9/10 Service
  • 35 reviews 7/10 WiFi
  • 1,237 reviews 5.8/10 Cleanliness
  • 455 reviews 3.8/10 Vibe
  • 358 reviews 5.9/10 Breakfast
  • 5 reviews 8/10 Pool

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