ibis London Luton Airport Hotel 3 stars

TripAdvisor rating 3.5/5 2,407 reviews
ibis London Luton Airport
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+ 17 Services
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Hotel extras

  • Hotel Bar and Fogg's Restaurant with international cuisine

  • 162 modern guest rooms with connecting rooms available.

  • Four "Space by Ibis" meeting rooms which can accommodate up to 70 delegates.

  • Easy access to London Luton Airport. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • HEATHROW AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ
luton
united kingdom

Tel: +441582424488

Fax: (+44)1582/455511

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HEATHROW AIRPORT At 72.41km / 45 miles - Shuttle paying

  • By plane

    LONDON STANSTED AIRPORT At 100km / 62.5 miles

  • By plane

    LUTON AIRPORT At 0.97km / 0.6 miles

  • By car

    M1 JUNCTION 10 At 8km / 5 miles

  • By car

    M1 JUNCTION 11 At 12km / 7.5 miles

  • By train

    LONDRES WATERLOO At 80.46km / 50 miles

  • By train

    LUTON PARKWAY At 1km / 0.62 miles

  • By train

    LUTON PARWAY At 2km / 1.25 miles

GPS :51.876514, -0.381876

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Accessible Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17
  • Views: Airport view *

* Subject to availability

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 88

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis London Luton Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,103 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,407 reviews

Ideal airport hotel

Customer review rating 4.2/5

D. Couples - 04/12/2019 Confirmed reviews ALL

Comfortable room with everything you needed. Breakfast was a good choice of dishes

Dear ELIZABETH :) Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

very good, but people in the room hear everything from the toilette

Customer review rating 4.2/5

Yue Friends - 03/12/2019 Confirmed reviews ALL

very good, but people in the room hear everything from the toilette

Dear Yue, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Good hotel which appears short of staff

Customer review rating 4.2/5

John Business - 02/12/2019 Confirmed reviews ALL

All absolutely satisfactory with the exception of the restaurant. The food was fine and the staff worked very hard, but there were simply not enough of them. The same people appeared to working the bar, waiting tables and checking in. Special credit to one of the people behind the bar who served the PERFECT pint of Guinness.

Dear JOHN B., We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your feedback with our colleague Junior who served for you a perfect Guinness paint Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager Sincerely, Antoine Chauveau Assistant General Manager

Great service

Customer review rating 4.2/5

Lorna Friends - 01/12/2019 Confirmed reviews ALL

Highlights - good choice on menu after 10:30 on a Friday night, most excellent breakfast in q relaxed atmosphere, free breakfast left overs at 12:30 to have with cups of tea, good lunch time menu and freedom to relax before flight, friendly staff, ironing board etc in room. Should really offer to take whole suitcase to launder for a set amount!

Dear Lorna, WOW! What an amazing feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

It was okay.

Customer review rating 4.2/5

Miss S. Families - 01/12/2019 Confirmed reviews ALL

Forst tome staing with Ibis hotels. Was not to the standard I expected. On arrival, towels were yellow stained. Mould on ceiling and white marks on the floor. Bathroom had a stagnant smell.

Dear GEMMA S., Thank you for taking the time to tell us about your experience at the ibis London Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Nice room; Great Staff; Terrible Food

Customer review rating 4.2/5

Andrew R. Business - 28/11/2019 Confirmed reviews ALL

I've been staying at this hotel for more than 20 years. It's always the same: The rooms are fine, and the wifi works. The staff is always considerate and good at communication. And, of course, the location close to the airport is great when you've got a plane out early a.m. But the food is shameful, and in fact, it always has been. Is there a long-running deal with Iceland so that the worst possible frozen food can be served? Surely I'm not the only guest who would expect something fresh and prepared decently? A microwaved hamburger, barely warm, served with frozen chips (still frozen on the plate!) really doesn't cut it at 15 quid. Service in the dining room was also unusually poor, as I couldn't even get a bottle of mayonnaise to cover over the bad taste of the burger. So hope someday you'll get it right.

Dear ANDREW R., Thank you for taking the time to tell us about your experience at the ibis London Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I would like to inform you that currently we are working on new menu for our restaurant. e appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Letka Assistant General Manager

Great room

Customer review rating 4.2/5

Sandra Couples - 27/11/2019 Confirmed reviews ALL

Easy book in. Room clean and tidy. Easy book out

Dear Sandra, Thank you for a great feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

So convenient

Customer review rating 4.2/5

Bg L. Couples - 27/11/2019 Confirmed reviews ALL

It’s just a short walk to the airport terminal. The hotel is clean, rooms are nicely furnished and the beds extremely comfortable. It’s a budget hotel so no frills but has the basics well covered. It’s about our 20th stay ; it works really well .

Dear Brian WOW! What an amazing feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Weekend away to visit London

TripAdvisor rating 3.5/5

David E Solo travel - 27/11/2019 TripAdvisor review

I arrived late at Luton airport, but fortunately this hotel is within walking distance of the airport. Check in was fine. Room was clean. Staff were friendly and made me feel welcome. And the Brazilian beer (Brahma) is recommended. Only two minor complaints were having to have the room door key card re-encoded every evening and the printer not working well (to print my boarding pass back. Very kind of your staff to try to do this though). Luton Parkway station for the train to London is close by too. It is an airport hotel, so aircraft noise will be heard and should be expected.

A weekend away at Luton Airport to visit London

Customer review rating 4.2/5

David E. Solo - 26/11/2019 Confirmed reviews ALL

Arrived late. Check in was fine. Room was clean. Staff were very helpful. In all, recommended. Also, I loved the Brazilian beer (Brahma). It is an airport hotel so the aircraft noise, while annoying, was expected. Nothing you can do about that. My only two minor grumbles: 1) Having to have the card encoded again for the room door every evening. 2) Your printer not printing my boarding pass clearly (it needed blank ink. Thanks to your staff though who were happy to print it off for me). Fortunately your IBIS Budget hotel across the road were able to print it for me clearer.

Dear David, Many thanks for taking the time to review your stay with us at ibis Luton Airport. We are in progress of replacing our printer it is our hope that we will have soon new one:) I hope we will welcome you back soon. Kindest regards, Agnieszka Letka- Mokrzycka Assistant General Manager

Very positive experience. Hassle free, quick and professional, quite, clean room.

Customer review rating 4.2/5

Maciej Business - 26/11/2019 Confirmed reviews ALL

As above.

Dzien Dobry Panie Macku Bardzo dziekujemy za wspanialy komentarz Mamy nadzieje ze bedziemy miec mozliwosc goscic Pana ponownie u nas w hotelu Zycze milego tygodnia Z powazaniem Agnieszka

Poor and not what I expected from the brand

Customer review rating 4.2/5

Heather Couples - 25/11/2019 Confirmed reviews ALL

The first room not what we had booked we had to go back to reception who then spoken to me like I couldn’t tell the difference between a twin and a double. Seemed surprised I was not happy we had been given the wrong bed type and that I wished to have a double. Once in the correct room the towels were so worn thin they were not fit for purpose. This has given me a very poor impression of ibis

Dear Heather Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do not hesitate to contact our Hotel Team Leader for the future stay with s and he will look personally after you Kindest Regards, Agnieszka Assistant General Manager

Recent stay

TripAdvisor rating 3.5/5

Traveler51387014560 Business - 25/11/2019 TripAdvisor review

Excellent hotel. Well located to Luton and room better than I expected. 24 hour check in is ideal, was met by a friendly staff member. Room in top order. Perfect place to stay before an early flight the next day.

Comfortable stay

Customer review rating 4.2/5

Paul W. Couples - 24/11/2019 Confirmed reviews ALL

Great staff and food

Dear Paul WOW! What an amazing feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Pleasant enough with just a couple if issues

Customer review rating 4.2/5

Nigel Couples - 23/11/2019 Confirmed reviews ALL

The stay was ok...just a little confusion when we first walked in as I understood I merely picked the key up on arrival. Howeverz, I was made told to wait behind 3 other arrivals. Also, as a late check-in, I was anticipating a nice lie in. Unfortunately workmen decided to drill into the walls in the morning so ended up having an early breakfast and check out

Dear NIGEL S., We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Airport hotel

Customer review rating 4.2/5

Paulina Families - 18/11/2019 Confirmed reviews ALL

I only had 6h between flights so my stay was short but bed was comfortable, room was quiet as requested and price for airport hotel was good (£38) . Hotel is located 10min walking from terminal and even with small child (2,5 year old) we easily arrived there at night.

Dear Paulina, Many thanks for taking the time to review your stay with us at ibis Luton Airport. I hope we will welcome you back soon. Kindest regards, Agnieszka Assistant General Manager

Real Dog Friendly Hotel

Customer review rating 4.2/5

Steve Families - 18/11/2019 Confirmed reviews ALL

First time we have travelled with our dog and hotel was really dog friendly. Staff extremely helpful and polite, Rooms clean although a little cold. Limited options of food in restaurant. Wouldnt hesitate to stay again.

Dear BRUCE S., We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Value for money

Customer review rating 4.2/5

Rosemary Couples - 18/11/2019 Confirmed reviews ALL

Friendly and welcoming staff, clean room, very comfortable beds.

Dear Aodut, It is always amazing to find out that our team welcome you in a friendly manner Please do not hesitate to visits us soon Have a lovely week ahead Kindest Regards, Agnieszka Assistant General Manager

Always Reliable

Customer review rating 4.2/5

Daniel Solo - 15/11/2019 Confirmed reviews ALL

From online booking to arrival and greeting, everything ran smoothly and efficiently. Check out was seamless and friendly staff at a very early hour arranged a taxi within minutes My room was warm clean and welcoming as was the whole hotel

Dear Daniel, What an amazing feedback I'm so delight to hear that you have enjoyed your stay with us. We hope to see you soon Have a lovely week ahead Kindest Regards, Agnieszka Assistant General Manager

Very good

Customer review rating 4.2/5

Jilly G. Couples - 14/11/2019 Confirmed reviews ALL

Nice comfortable stay

Dear JILL, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager
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