ibis London Luton Airport Hotel 3 stars

Customer review rating 4.2/5 5,327 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis London Luton Airport
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+ 17 Services
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Room 1

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 162 modern guest rooms with connecting rooms available.

  • Four "Space by Ibis" meeting rooms which can accommodate up to 70 delegates.

  • Easy access to London Luton Airport. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • HEATHROW AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ
luton
united kingdom

Tel: +441582424488

Fax: (+44)1582/455511

Check-in from 14h00

Check out up to 12h00

  • By plane

    HEATHROW AIRPORT At 72.41km / 45 miles - Shuttle paying

  • By plane

    LONDON STANSTED AIRPORT At 100km / 62.5 miles

  • By plane

    LUTON AIRPORT At 0.97km / 0.6 miles

  • By car

    M1 JUNCTION 10 At 8km / 5 miles

  • By car

    M1 JUNCTION 11 At 12km / 7.5 miles

  • By train

    LONDRES WATERLOO At 80.46km / 50 miles

  • By train

    LUTON PARKWAY At 1km / 0.62 miles

  • By train

    LUTON PARWAY At 2km / 1.25 miles

GPS :51.876514, -0.381876

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Accessible Standard Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Airport view *

* Subject to availability

Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 42

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis London Luton Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,327 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,448 reviews

Stay at Ibis Luton

Customer review rating 4.2/5

Amanda L. C. Solo - 13/10/2020 Confirmed reviews ALL

These are difficult times but the Ibis Luton was still good. Limited eating hours but acceptable. Staff helpful as usual.

Dear Amanda, hank you for taking time to share your recent stay experience. I am delighted that you chose to stay with us, I do hope you had a wonderful time! The team were heart-warmed by your kind words and knowing that you had a pleasant time at the hotel. We all hope that you will think of us next time you visit Luton Sincerely Agnieszka Assistant General Manager

Well located

Customer review rating 4.2/5

Mrs L. Couples - 12/10/2020 Confirmed reviews ALL

We have alays stayed at the hotel whenever we have an early morning flight, or a late night flight back to the UK

Dear Celia What a wonderful review, thank you very much! We are all looking forward to your next visit! Sincerely, Agnieszka Assistant General Manager

Fantastic staff on reception

Customer review rating 4.2/5

Jeffrey S. Families - 07/10/2020 Confirmed reviews ALL

Staff on reception were extremely professional and could not be more helpful

Dear Jeffrey, Wow! thank you for this wonderful review! It is heart warming to read that we made your journey better. Hope you have another opportunity to welcome you back in the near future Sincerely, Agnieszka Assistant General Manager

PERFECT

Customer review rating 4.2/5

Kevin L. Solo - 06/10/2020 Confirmed reviews ALL

AMAZING TEAM AND ALWAYS LOOKED AFTER....EVERYONE WITHIN THE TEAM IS SUPERB

Dear Kevin, Wow! thank you for this wonderful review! It is heart warming to read that we made your journey better. Hope you have another opportunity to welcome you back in the near future Sincerely, Agnieszka Assistant General Manager

Well located

Customer review rating 4.2/5

Anonymous Solo - 06/10/2020 Confirmed reviews ALL

Everything else was good but little cold in the room. I have a sensitive back when I cold.

Dear Mona , We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Assistant General Manager

Perfectly located

Customer review rating 4.2/5

Gudbjorg Couples - 04/10/2020 Confirmed reviews ALL

Came over to Luton for a layover on our way to Spain - this is a perfect place to stay at over the night. Comfy bed and very quiet, even though it´s only few minutes walk from the airport. Very friendly staff and with contactless check in so it makes you feel safe in these times.

Dear Gudbjorg , What a wonderful review, thank you very much! We are all looking forward to your next visit! Sincerely, Agnieszka Assistant General Manager

A great value short overnight stay.

TripAdvisor rating 3.5/5

SP1711 Business - 01/10/2020 TripAdvisor review

I only stayed for a short overnight stay, but found the Ibis London Luton Airport Hotel great value, comfortable and convenient. All of the staff I met were friendly and helpful, and the hotel felt COVID secure.

A lovely review, thank you so much for taking a few minutes to share your experience! I'm delighted that you enjoyed your time with us and in the area and hope that we shall be seeing you again soon. Sincerely Agnieszka Assistant General Manager

Comfortable and great value

Customer review rating 4.2/5

Steve P. Business - 29/09/2020 Confirmed reviews ALL

I only stayed for a short overnight stay, but found my room comfortable and clean, with everything I needed in it, and good COVID-19 precautions were evident throughout the hotel. The staff I met were friendly and helpful, and my stay was great value for money.

Dear Steve, What a wonderful review, thank you very much! We are all looking forward to your next visit! Sincerely, Agnieszka Assistant General Manager

Overnight airport stay

Customer review rating 4.2/5

Chris M. Solo - 27/09/2020 Confirmed reviews ALL

I arrived quite late at night . The receptionist Nuria was very nice and helpful on my arrival. Room was well equipped and to a good standard. Bed comfortable and bathroom fine with nice shower. Not sure the toilet flushed properly though .

Dear Christopher, Thank you for taking time to share your recent stay experience. I am delighted that you chose to stay with us, I do hope you had a wonderful time! The team were heart-warmed by your kind words especially Nuria, and knowing that you had a pleasant time at the hotel. We all hope that you will think of us next time you visit Luton Sincerely Agnieszka Assistant General Manager

Great

Customer review rating 4.2/5

Tony L. Solo - 26/09/2020 Confirmed reviews ALL

Very nice

Dear Tony, A lovely review, thank you so much for taking a few minutes to share your experience! I'm delighted that you enjoyed your time with us and in the area and hope that we shall be seeing you again soon. Sincerely Agnieszka Assistant General Manager

Good stay

Customer review rating 4.2/5

Anonymous Business - 24/09/2020 Confirmed reviews ALL

Very safe

Dear David, Thank you for taking time to write such a wonderful review of your time with us, we are thrilled to know you enjoyed the stay and the area! The best compliment you can give is to tell us you will be back and we will be here to welcome you. Sincerely Agnieszka Assistant General Manager

Home at last

Customer review rating 4.2/5

Roger G. Couples - 20/09/2020 Confirmed reviews ALL

Because of Covid-19 it is just a year since we stayed at the Ibs Luton. As we walked in we were met by Nikki, with a big welcome back, only an elbow though, no hugs, but it still felt like coming home. The precautions are very good, the evening meal experience was good with a sensible menu, not requiring a full kitchen to prepare it, very tasty too. Breakfast was a continental, which we pre-orderedour choices the evening before, all ready in a take=away bag for us. We opted to sit on the patio and watch the cars parked on yellow lines and narrowing the roadway getting booked by the police. The room was very clean, extra pillows, (need 4 due to a spine problem), no problem. Tea and coffee using disposable cups, good thinking by someone. A good stay, setting us up for the flight to Cyprus.

Dear Roger, Wow! thank you for this wonderful review! It is heart warming to read that we made your journey better, especially Nicola. Hope you have another opportunity to welcome you back in the near future Sincerely, Agnieszka Assistant General Manager

Well located

Customer review rating 4.2/5

Lhs Families - 19/09/2020 Confirmed reviews ALL

Nothing special cheap and cheerful, easy walking distance to the airport. Just what we needed.

Dear Hannah, A lovely review, thank you so much for taking a few minutes to share your experience! I'm delighted that you enjoyed your time with us and in the area and hope that we shall be seeing you again soon. Sincerely Agnieszka Assistant General Manager

Value for money airport stay-over

Customer review rating 4.2/5

Richplan Friends - 15/09/2020 Confirmed reviews ALL

Stayed here for 1 night before travelling from Luton airport. It was fine for the night and very reasonably priced. Rooms were dated compared to the newer style Ibis but nice touch the welcome gift placed in my room, as the computer systems were down there was some confusion over payment, and some of the new covid-19 measures meant that I had to request tea and coffee be placed in the room. the Reception area was nice and staff were helpful. overall for a night and the price I can’t complain.

Dear Richard, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Agnieszka Assistant General Manager

Well located. Good stay at mediocre Hotel.

Customer review rating 4.2/5

Timothy D. Families - 09/09/2020 Confirmed reviews ALL

How pretentious as a mediocre Hotel to ask for an on-line check-in. The food was fine but the menu limited, the bed great, the TV was just like that at home.

Dear Mr D., Thank you for taking the time to tell us about your experience at the ibis London Luton Airport. I am sorry that your experience did not meet your expectations. It seems you had an overall good stay, the bed was great and you seemed to enjoy our food, but we still let you down at some point in your stay. Due to current restrictions due to the low occupancy and social distancing in the kitchen, we are forced to have a limited menu, but we ensure that there is still plenty of choice to meet most dietary requirements. With regards to the online check-in, as a regular customer and a ALL Loyalty card holder, you are aware that it is a common practice of Accor Hotels to offer this feature regardless of the brand. It is even more important today to offer this feature as it reduces the face to face transactions at hotel level keeping both our guests and teams safe. I can see you have stayed at our hotel on several occasions paying similar rates to the one on your last stay, which shows you know what you are getting for your money, which is why I am surprised when you say it is a "rip off" I would be grateful if you could expand on your comments so we can improve our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefano Puccini General Manager

Perfect

Customer review rating 4.2/5

Laetitia Solo - 07/09/2020 Confirmed reviews ALL

Good welcome, it was perfect for one night stay before a flight. Thank you for the little gift in the room :) !!

Dear Laetitia, Wow! thank you for this wonderful review! It is heart warming to read that we made your journey better. Hope you have another opportunity to welcome you back in the near future Sincerely, Agnieszka Assistant General Manager

Nice place

Customer review rating 4.2/5

@li Couples - 30/08/2020 Confirmed reviews ALL

its was very good

Dear A. What a wonderful review, thank you very much! We are all looking forward to your next visit! Sincerely, Agnieszka Assistant General Manager

Clean and close to the airport (a short walk)

Customer review rating 4.2/5

Nat H. Couples - 29/08/2020 Confirmed reviews ALL

Really friendly and helpful staff - George at check in particularly. Clean simple rooms - perfect for night before an early flight. Easy walk to the airport.

Dear Nathalie, What a wonderful review, thank you very much! We are all looking forward to your next visit! Sincerely, Agnieszka Assistant General Manager

Better service than expected in Covid times

Customer review rating 4.2/5

Hectorfromberne Couples - 29/08/2020 Confirmed reviews ALL

We had expected your service to have declined during the pandemic, but we could even find improvements. Reception were particularly helpful and informative, the bar worked perfectly. and the rooms were particularly clean - well thought-out adaptations to Covid times!

Dear Hector What a wonderful review, thank you very much! We are all looking forward to your next visit! Sincerely, Agnieszka Assistant General Manager

Excellent stay

Customer review rating 4.2/5

Diana Solo - 27/08/2020 Confirmed reviews ALL

Fast relatable service. Great location with comfortable rooms.

Dear DIANA W., We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Assistant General Manager

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