ibis Bristol Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 1,216 reviews

ibis Bristol Centre - Image 1
ibis Bristol Centre - Image 2
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Explore Lane, For Car Park use BS1 5LL, Avon, BS1 5TY BRISTOL, United Kingdom

Description

Hotel extras

  • Central location with nearby paid parking.

  • Only 5 minutes walking from the Bristol Hippodrome.

  • 15 minutes walking to Cabot Circus and Broadmead Shopping Centres.

  • Hot and continental buffet breakfast available each morning.

  • 20 minutes walking from Temple Meads Central Station.

Our accommodation(s)

Hotel location

ibis Bristol Centre

Explore Lane, For Car Park use BS1 5LL, Avon
BS1 5TY BRISTOL
United Kingdom

GPS:51.450376, -2.601271

Telephone
Fax +44 117 989 7210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Charlies Corner

Charlies Corner is a place with life and music. Its a bar dedicated to beer. Its relaxed enough to enjoy a coffee in the day and sophisticated enough to enjoy a beer in the evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,216 reviews

TripAdvisor Rating  3.8/5  2,072 reviews

Customer review rating 3.0/5

Christine B. Families - Confirmed reviews ALL

Disappointed that parking policy had changed with no notification, and desk unhelpful, resulting in paying extra. Plumbing noisy, both in room and when other rooms using theirs. Lack of tea/coffee etc in room . Very noisy early morning internally. Quite sad as we use often, last stay being November 25 and felt quite different this time.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our location. We take note of your concerns regarding the parking policy and the disturbance caused by plumbing and noise. It is our priority to provide a comfortable experience, and your comments regarding the in-room amenities will be reviewed. We value your continued patronage and hope to welcome you back in the future. Kind regards, Diana, ibis Bristol Centre

Customer review rating 4.0/5

Jane S. Couples - Confirmed reviews ALL

The accommodation was good except the bathroom. This was a wet room with accessible access. However the water didn't drain away from the shower because the drain was too high. It formed a pool around the toilet which meant to use the toilet you either had to take your socks off or put your shoes on! Secondly we couldn't find a fan to switch on, or if it worked with the light switch, it was broken. This was a shame as the room was split in two with lounge and bedroom with two TVs! The breakfast was a great hot and cold buffet.

Dear Jane , Thank you for taking the time to share your feedback regarding your recent stay at ibis Bristol Centre. We are pleased to learn that you appreciated our well-located accommodation and enjoyed the breakfast offerings, which include a delightful selection of both hot and cold items. We acknowledge your concerns regarding the bathroom facilities, specifically the wet room design and drainage issue. While our accessible bathrooms are intended to provide convenience, we understand that the water drainage challenge you experienced can be inconvenient. Your feedback is valuable, and we will certainly consider it as we review our facilities to enhance the comfort of our guests. Regarding the fan in your room, we regret any inconvenience caused by the lack of clarity on its operation. While our rooms are designed to ensure a comfortable environment, we understand that such amenities are crucial to your overall experience. We appreciate your input on this matter and will take it into account to improve guest communication regarding room features. Thank you once again for your kind words and constructive feedback. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even better experience. Kind Regards, Nina Team Leader ibis Bristol Centre

Customer review rating 3.5/5

Mark H. Friends - Confirmed reviews ALL

Room was fine. Staff were helpful even with a late bar. Breakfast was fine. My only gripe would be that I paid £120 and there was a sign outside saying rooms from £69. The receptionist said the sign was broken, in which case why not just switch it off.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found the room clean and comfortable, and that our staff provided helpful service. We understand your concerns about the pricing display and appreciate your comments. Please know that we continuously review our communications to ensure clarity for our guests. Thank you once again for your insights. We hope to welcome you back in the future. Kind regards, Diana, ibis Bristol Centre

Customer review rating 2.5/5

K M. Business - Confirmed reviews ALL

Pokey depressing room. Very uninspiring and not a good place to come too, after a day of Bristol rain

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis Bristol Centre. I regret to hear that your room did not meet your expectations and that it felt uninspiring, especially after a long day. Our aim is to provide a comfortable and welcoming environment for all our guests. Your comments will be taken into consideration as we strive to enhance our offerings. Kind regards, Diana, ibis Bristol Centre

Customer review rating 3.0/5

Magomed Z. Business - Confirmed reviews ALL

Clean convenient hotel but poor wifi and mobile connection. In addition, no water is provided

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and the hotel clean. However, we regret to learn about your experience with the Wi-Fi and mobile connectivity. We understand the importance of reliable internet access, this feedback will be taken into account. Also, we appreciate your comments regarding the absence of complimentary water, as we do not provide this service. This is to ensure our commitment to using as little waste as possible in the hotel, we always provide tap water at the bar and our staff are always willing to help assist with any glass or cutlery you may need. Your feedback will be invaluable in our ongoing efforts to enhance the guest experience. Goodbye and best wishes, ibis Bristol Centre

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Other web-users rate our hotel

  • 1,726 reviews 9.5/10 Location
  • 1,876 reviews 5.9/10 Room
  • 1,370 reviews 8.8/10 Service
  • 30 reviews 6/10 WiFi
  • 992 reviews 4.7/10 Comfort
  • 843 reviews 6.1/10 Cleanliness
  • 649 reviews 6.9/10 Breakfast
  • 212 reviews 4.8/10 Food

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